Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.481481
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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William Ferderer/ Debbie Tutsock - 1 d ago

2

Your people are sorry... My wife got hurt at work on Jan.25. She had made arrangements after missing two payments on our vehicle to bring it up to date . We have had an electrical problem that the people in Meridian would not get taken care of. I get home tonight and sit down to dinner and there's a flatbed in our yard ... Driver said that he was told to pick up our vehicle. I won't get paid till the first... Now I have no way to get there or to town to get our vehicle..... Thanks for nothing... Your people in Meridian are a sad excuse for customer satisfaction . This will be posted on social media as soon as I calm down. Thanks from a very Unhappy Customer!

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Happy Consumer - 2 d 3 h ago

5

Car Mart of Harrison, AR used to have a bad rap. But they have been nothing but good to me. Have always treated me with respect and dignity no matter what. They have gone above and beyond their duties to see to it that we remain customers and in a vehicle. They treat us so good that we will definitely be returning there for business. I won't work with another car mart either. The one in Harrison is the one I am used to, and those people there are wonderful to us. We hit a rough patch this past year, a really rough one, but they were so wonderful to us. They have really out done themselves. If you are looking for a new car, Car Mart of Harrison is the place to go. If you are a good customer, always making your best effort and speaking to them with respect and dignity, they will do the same for you. Especially Kat. She is amazing. Jessicia, Danielle, and JJ are really great too, but Kat is just wonderful. I have a friend who lives in Berryville who says Berryville Car Mart is fantastic as well. Just wanted to put that out there.

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Anonymous - 26 d 6 h ago

0

Dear Sir,

We purchased a vehicle from the Batesville facility, one week ago. We've been unable to drive it because it won't start. We honored our side of commitment to pay, even though it only ran three days. The staff have been argumentative, unprofessional and have even hung up on us. All we ask is to please fix the problem. Our son passed in August, he is buried at the Veterans Memorial Cemetery after 10 years of military service and 3 deployments. I cannot even go to visit my son. Our confusion is the blatant disregard to help resolve this issue. Can someone please have a little respect and return a phone call at least. I thank you for your time.

Nelson Boren

(hidden)

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Jennifer Hajek - 22 d 6 h ago

0

I have had the same exact problem with our kirksville Mo location my car ran for 24 hours I tried to get them to do something in the first 24 hours and they did nothing and was very argumentative with me as well I have continued to pay on time I fixed my car on my own and still get nothing but rude service reps at thus location I do not think these people know what customer service is .. I think something needs done with this perticular company

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Made fun of. - 4 d ago

0

I also went to the batesville lot because they say $99 down. A few years ago i had a car i returned because my son was going to be born with a lot of conditions and was told, he wouldn't survive. I go to the batesville lot and explain my reason for returning the car they refused to honnor the 99$ down wanted 900$ down and even laughed when i explained my side of things. They have signs every where saying they, are honest respectful and compassionate bull shit im calling 7 on your side

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Fed up - 4 d 4 h ago

0

Sending another car back to car mart! Three cars so far in five months ! All of em so far something wrong

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Nicole - 9 d 5 h ago

3

Well Im sorry for all of the negative reviews, Im acutally on my second purchase from carmart and knock on wood still have not had a problem with them or my vehicle. I like them I went into my purchase with an open mind because I know the stories that other people are saying about them being a bad company, keep in mind everyones story is different. I am just saying that with my personal experience I would buy another car from carmart. No I am not an employee, have never been one, and dont plan of being one.

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Richard - 46 d 3 h ago

0

The absolute worst car lot ever! They givetwo shits about their customers. They only care about the money. What a legal scam ! How can you work for carmart and and be able to sleep at night.! I am mainly talking about the Troy Store lot with manager Micheal Storey. Second lemon i have purchased from them.

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Anonymous: - 45 d 11 h ago

0

Mr. Richard yes it's a SCAM ASS COMANY!! that IS NOT legal at all!!! This company's wicked way's of deception has been uncovered nation wide. They thought they were dealing with a desparate person with bad credit and a low paying job (many of there victims) however they have had several undercover people that have investigated them and will be giving back many customer's much money. Just keep all of your proof of purchase's and payments. You will be contacted SOON!!!!

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Jennifer Hajek - 22 d 6 h ago

Please contact me too

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Anonymous - 18 d 4 h ago

Please contact me (hidden)

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hopeless - 10 d 8 h ago

when need contacted

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Walking - 12 d 7 h ago

0

If there is a lawsuit please contact me also.

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Rachell - 13 d 5 h ago

0

Why am I getting the run around and getting hung up on

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Mary and billy carr - 16 d ago

Harr

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Anonymous - 32 d 4 h ago

Just a question did anybody that is writing these reviews read the contract that you signed before you signed it? The satisfaction guarantee days says you have to trade it for something of equal or lesser value, you can not get money back or just return vehicle you sign this form, you also sign a form saying that you are buying the vehicle as is with no warranty but we have a service contract and it lists everything that is covered. Before you sign legal documents grow up and read them do not try to blame someone else for you mistake of not paying attention. And there are many satisfied customers.

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Anonymous - 26 d 6 h ago

0

In response to "Anonymous',

You must either be an employee, or a child. You don't terms of every vehicle purchased, therefore, I seriously doubt you know as much as you give the appearance to. And your very rude.

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Anonymous - 22 d 6 h ago

I read , but shouldn't have to replace brakes in 5 days of buying. They don't even inspect cars before selling. Wash and sell.

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Anonymous - 22 d 6 h ago

Anounomous hmmm to scared to post your name you are very rude and have no idea what I and other costomers have gone thru you need to keep your opinion to yourself

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Unsatisfied customer - 20 d 45 m ago

0

Thats a lie

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#pissedoff - 20 d 46 s ago

Well written by a well trained scam artist !

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Jennifer - 22 d 6 h ago

0

Half star review wow .this company is the worst company I have ever felt with .I can't believe they get away with selling cars for 3tines the amount of blue book value then with the 3 day thing don't honor it and when you ask a question get treated like your a piece of dog crap on the ground DONNA AT THE KIRKSVILLE MO LOCATION IS SO RUDE ID LIKE TO MAKE HER CHOKE ON HER FALSE TEETH .. I AM A HARD WORKING WOMAN ABD MY HUSBAND WIRJS HARD TOO THEY TAKE YOUR MONEY AND SCREW YOU DONT USE THIS COMPANY PLEASE !!!!!!

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Ronnie - 22 d 6 h ago

0

Wouldn't buy another car ever from this company. Very poor customer service. Sell cars that are not street safe. Ridiculous mangers and no communication between themselves. Ronnie

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Desk - 23 d ago

I like carmart but am unhappy with the management at the store I used and unable to contact anyone at a corporate level.

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Mary Beth Hill - 33 d 6 h ago

0

So how in the world is carmart still in business if there is this many unsatisfied customers. My daughter us an unsatisfied customer as well. They Sold her a car she couldn't aford, when she tried to return it within 3 day Dani Tyler in Madisonville, Ky would not give here money back, wouldn't take the car back or help her to find another one. The say they have a 100%

satisfaction program. Evidentlly the don't. There wouldn't be this many unsatisfied customers. Spread the word, so others don't end up dealing with CARMART.

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