Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.520408
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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Jennifer - 1 d 11 h ago

0

I bought a car from car mart on Jan 2019 from the camden,ark lot i love the truck and all but it has a major problem and they dont care it has a misfire but they said they did a tune up and it needs an alignment bad and it has no traction the screen says the stabilitrak needs fixn everytime i hit a bump in rpad the whole truck slides to one side and oh boy dont let it rain man im all over the road im scared ima slide off the road into a ditch and be hurt or killed they knew what was wrong with the truck when i bought it just didnt mention it something gone have to be done i have a 2012 chevy equinox

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Anonymous - 155 d ago

I have a problem with the sales rep named Estacio Fletcher with the Carmart in Camden, Arkansas. He calls and calls and calls, even after we've made payment arrangements. Then, we he sees me riding, he'll follow me all over town. It has became a real big problem now. I'm in the process of pressing harassment charges against him, because he keeps coming to my job and bothering my fiance' and children. It's gotten WAY out of hand.

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Anonymous - 21 d 6 h ago

Same here :(

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Anonymous - 65 d ago

0

I have a car with carmart. It does not matter if you are current or behind on payment. They will knock on your door and blow up your phone. Trying to get another vehicle so I will not have to deal with them.

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Anonymous - 21 d 6 h ago

0

They also follow you through town waving and flashing their headlights or try to stop you from leaving. No they weren't taking my car they just wanted to talk to me. I'm 5 months pregnant and your gonna follow me around town for 217 dollars this company is a joke

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Kayla Richhart - 21 d 6 h ago

0

Oh dont get a car from them. You fall behind on payment and harass you by following while your working. I am a delivery driver and they followed me while I was on the clock. I told her I was working and she still continued to follow me to the next restaurant. No they were not repossessing my car. There was only person in the car. How can you sit here and use the GPS tracker to follow customers and harass them over one payment while they are currently working...

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Mike - 23 d 12 h ago

0

The staff at the Car-Mart on West Sunshine st in Springfield, MO are not professional, friendly, or even willing to make their repeat customers happy at all. I have purchased two vehicles from the two Springfield locations and have had issues with both! The Sunshine lot takes the cake though! Very unprofessional and not willing to work with their clients at all. I would NEVER EVER recommend anyone to purchase or even waste their time at this car lot!!!!!!!!!!!!!!!!!!!

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Karma - 27 d ago

0

Carmart in Springfield MO has been the worst experience ever the computer went out on my car after having for 3 months and they take it to the of their shops and goes to a junk yard and pulls a computer out of a car there I want out from under them now!!! Jacob at the North Springfield location is a fat piece of shit I hope karma comes to him soon!!!

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Anonymous - 28 d 19 h ago

2

Worse and last experience i will ever have with car mart we paid off 2 cars with car mart 2 combine in repairs while driving them came too over 4 grand in repairs while driving them tia in broken arrow very rude. We got a car threw a good source low miles newer without having to get in worked on stay away from this place.

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Jimmy Cambridge - 31 d 19 h ago

Heidi Williams car mart GM of mcAlester Oklahoma. In the back. Room with my sister and cousin. Smoking. Dope math weed drinking renting company cat every weekend. I asked her how do you have such a good job doing drugs like that say she keep fake pass they need do a hair test before some one gets hurt front her or one of the crazy. People she rent cars to hurt someone cat mart please drug test her hair she got fake pass

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Quaniqua - 38 d 16 h ago

0

I got my very first oil change today which is less that 30 days of me having the car. I found out that car mart sold me a car with a stripped rusted oil pan.i went into the dealership to speak with the assistant manager about repairs. He basically told me it's not their problem and that they are going to sue me and garnish my wages 25% if they get the car back and resell at a cheaper price. WORST DECISION IVE EVER MADE

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Jerry Petefish - 54 d 14 h ago

0

I have a car recently purchased from the West Memphis Car Mart. Great sales service. Trouble is now its in for warranty repair. I cant get the same answer twice no matter how many times I call. It was going to be ready Thursday the week before Christmas. Friday I went to the lot but nobody could even find the car. After calling all the mechanic shops searching, I left not knowing where the car was. I made 2 car payments. I called Monday. I was told I would receive a return call...I did not. Yesterday an assistant manager told me the car had been left in the lot because the key was lost. It will be looked at today. I am stranded without a car because of the indifferent attitudes of your employees. They never have a real answer, and I purchased a car for $10,000.00 that nobody can find. My payment history is perfect...usually I make 2 payments at a time.

Norman Mcgee is the contact assigned to my car repair. Very cordial. absolutely ineffective

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Never again - 84 d 30 m ago

0

Car-mart by far is one of the most horrible places to purchase a vehicle.It is designed to bait people in with terrible or no credit, with little or no down payment and then overcharge them with monthly payments that most reputable car lots wouldn't dare charge for a brand new car. Too it's the only car lot that I know that you don't have to be behind on your car payment more than three days and they have you park the car. Or keep refinancing the loan if you do get behind so you can pay them way more money than the car is actually worth. I guarantee it's some dirty dealings and pencil whipping of figures going on in this place. No doubt, probably why they change managers and employees so often. Then, have the cockiness and audacity to say find your own ride home, mind you I live in a different town. If I had better credit this place would never get my business. When you know better, you do better. Definitely a rip-off lot(Sapulpa, Oklahoma).

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Jennifer - 89 d 9 h ago

0

They need people skills to learn how to treat people tone and body language says alot to someone and if u start out being that way u will be done the same way try being nice when u talk to people and not just one time try being nice everytime u talk to someone thanks

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WILLIAM HOLLY - 91 d 4 h ago

Worst Car Lot I have ever dealt with. Paid off in full them they still added money illegally. Getting an attorney to file charges.

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Anonymous- - 98 d 10 h ago

0

carmart in Winchester ky is crazy! Everytime we go there are 2-3 kids running wild!

Thought it might be out of school day but each time after still wild kids. This is not good for your business. All employees running around scattered and not focused on customers!

Cars are not safe...or what we bought wasnt.

Looking at other comments carmart has lot of room for emprovement.

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Robert - 106 d 49 s ago

We paid off 6 cars from car Mart and they were descent cars not perfect but we dealt with it because our credit was poor. We got a 76th car and from day 1 it was a piece of carp and seatbelts didn't work and transmission kept slipping and they keep fixing it and they never did fix the problem. So we couldn't even drive the car so we parked it and continued to make payments and kept talking to the manager in Hopkinsville ky. And she finally agreed to pick up the car and close the account. This was 2 and half years ago. We have worked hard on our credit and want to buy a house and boom this shows up as a repossession and keeping us from getting a home. And the information is all wrong and we keep asking for paperwork and they won't send us any. My advice is do not buy from car Mart. They are liars .

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Jessica - 115 d 9 h ago

0

The kind of associates they keep to collect money is ridiculous. Palestine Texas has Kristin Davis who has borrowed money from a late customer then refused to give them a arrangement. That's BULL! She also has text and called my husband outside of work on her phone and was fooling around with him. I'm not the only one this has happened to. Management don't care. Appearently as long as she makes them money she can do what she wants to their customers. Bye car-mart. Won't miss you!

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Anonymous - 124 d 7 h ago

0

Car-mart use to be the best place to go in Grove okla, But since Rhonda left it is one of the worst places to do business with, the young boys there are rude disrespectful and have no care or concern about the customers, one example is you tell them what your name is and they reply by well its something else in the system and I will call what I want, when you are having a little bit of a struggle or are working long hours they have no patient with you if you are late, I no you are suppose to call or make arrangements but sometimes life gets in the way, when Rhonda left car-mart in Grove went straight down hill, especially with the smart mouth that you have running it, I have been with car-mart for a long time one vehicle paid off and one more almost paid for but I'm telling you I will never do business with them again and I will make sure and tell everyone I no how horrible the staff is at GROVE OKLAHOMA CAR_MART, AWFUL PLACE

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Zachary Davis - 140 d 5 h ago

0

I contacted Car-Mart in Russellville and told them I am putting close to $1000 a month in repairs on a truck that I just bought in April. The accounts manager told me repairs through them can take weeks!!!! She told me to repair and drop off receipts to get reimbursed but when i brought in a receipt today and only asked for reimbursement of $300 (Total repair was $600), I was told no. I only did what I was told to do by their employee. How can you lie to customers?

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Pissed Off - 141 d 12 h ago

0

So we are dealing with the car mart in Corsicana Texas. We now have 2 vehicles from this car lot and are very unhappy with the service we have received. This is after purchasing the second vehicle. They now have a new person by the name of Leta who is working accounts. She is the most unkind, rudest, dishonest, horrible person I have ever met. I have never ever ever missed any payments with this place. However the one time I needed to split one of my payments into 2 separate payments, due to some financial issues. So, I spoke with the general manager Javi at this location, who approved this arrangement and notated on the account. Well, on Tuesday, Leta calls me, demanding payment. I explained to her that I spoke with the GM and made arrangements already. I advised her to look at the notes on the account. To which she said all was notated, but still needed to make payment. I hung up on her due to the rudness she was giving me. She then called me back to back 4 times in a row, to which I ignored. The next day she called me 3 more times back to back. Then when I got home, I see a tag left ON my mail box! Guess who this was from, yeap, Leta. Guess who has video of her doing such a thing, yes me. Please keep in mind I have no trespassing sign posted and all my fence posts are marked with purple. To those who do not know about purple paint in the country, it can't be passed. Permission must be given! She also crossed all of that with no regard to the posted signs or the paint. Guess she couldn't read either. Also, it is against the law to tamper with mail or mailboxes! So, with all that said, I called to speak with the GM. He begins to tell me she is just doing her job. So I explained all the times she called back to back, the notes she confirmed were on the account, and the tag she left and trespassing signs she crossed. He stated she had been coached on all those issues. OK, fine she's new, she may need help with doing what "her job" is. Well then today, My husband went to the same dealership to get his perm plates for his truck. This same person, Leta, is the one going to help. My husband tells me that he shows up at the location at 9:02am, to which he is told they don't open until 9:00am. ok its after 9:00am. Yes he points that out. He asks about his plates, he is told that they have called him but his number was disconnected. He verifies the phone # with them and yes they have the incorrect phone #. WE never changed his number or services. so from the beginning they wrote the incorrect phone #. Then she attempts to put the plates on and breaks the front bracket, due to being mad. So he leaves with plates, and calls corporate. At this moment we are still waiting on a call back. This place is horrible. NEVER AGAIN!!!!!!!!!

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Never again - 142 d 12 h ago

0

I'd just like to say that your company should probably look further into the people you hire. Your location in Poteau, OK is getting worse and worse. I honestly have recommended friends & family go elsewhere to purchase a vehicle. When i first went in I was told "we understand hardships" "just be loyal to us and we will be to you " HA yeah right!!!! Melinda Bailey works at your location in POTEAU OKLAHOMA, and she's the most down right rude person I've ever met, worse than a drive-thru employee. You know, for a company getting $200-$400 out of CUSTOMERS every two weeks, you'd think you'd treat them right. She by far DOES NOT! And I'll NEVER bring buisness here again. I was sold a LEMON! I bought the extended warranty and MELINDA BAILEY told me it would cover certain fixes so she wanted to put my car in the shop, when I asked how much it would cost her reply was "cheaper than you could ever get it" dilerberatly took my keys and walked away as I told her no! And i drove away myself, I've recieved attitude from her since day one and even further more since that day. Which by the way, my fix was only $30 versus her $300. I pay my bill and I do have hard times. And I'm only ONE DAY LATE on my payment and she's threatening to repo my car THAT I PAY FOR , THAT I HAD FIXED WITH MY MONEY!

Seriously should check into your crooked employees, I'll have the biggest banner hanging right down the road from AMERICAS CARMART in Poteau,OK letting people know to just pull into Shockleys or Watsons. ;)

GOODBYE

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Allen Banks - 148 d 8 h ago

My truck was stolen from my yard Sunday night Monday morning and I have provided all of the required information to car mart so they can help the police in finding the vehicle using their installed GPS and they have yet to comply. They keep telling me they are waiting on their corporate office follow up with them then they can comply, but the crazy part is let me get 2fays behind in a Payment then their gps'ing the shit out of vehicle and showing at my job or my house wanting payment or vehicle Because they see that as theft. This is the third vehicle I've purchased from then one I traded back in to get third but have always been faithful to their 2year contract and high ass payments except on afew occasions when rent and car payments were due at the same time I needed a few more days but that did NOT happen often. I just hate that businesses like this are more concerned with the profits from Q1 to Q2 then they are with the quality of their customer service

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Poteau, Ok customer - 142 d 12 h ago

0

This place seriously sucks!!! Im ONE DAY late. Payment was due Saturday, they are closed sunday, and today they are threatening repo. This buisness is a joke and ill recommend everybody to go elsewhere

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