Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.454545
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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Connie - 6 d 15 h ago

0

I live in Manchester Tennessee I got a call from Chris and tell him up Car-Mart it is been 9 weeks since I spoke to him to tell him everything that was wrong with the car and he still has not responded so I need y'all to respond please because I will not pay another payment until I get this car fixed I have put into radiators a fan spark plugs wires front and back brakes the whole dash is broke out the heat only works at one level I need someone to fix this or I'm doing lemon law

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Jonathon - 68 d 20 h ago

0

The worst place I ever used, I used the location in macon Georgia and they have the worst staff. The General manager Chris and accounts person Christy told me when I got the vehicle back how things were set up and now lied to my face. They are very in professional and the biggest ass holes I've ever talk to. I will be giving this over priced piece of shit truck back.

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Kathryn - 68 d 9 h ago

I wanna give my car back but they told me that I would be sued and my check garnished.

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Kayla - 7 d 40 m ago

0

They told me same thing they sold me a lemon , my 2004 pt cruiser hasn't run well since I got it last year in and out of the shop I tried to give it back 3 days after I got it they wouldn't work with me sold me a lemon still doesn't run , threatened to sue me if I didn't make a payment I need it in the shop.asap!

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Lisa Morrow - 55 d ago

0

This company is horrible!!! How can any of them sleep at night knowing that they are screwing hard working people out of their hard earned money?!? Putting innocent lives at risk, adults and children, by selling such untrustworthy vehicles!!! Not only are the occupants of vehicles in jeopardy but the people on the roads with them also!! Nothing like a mother whose child has been injured or worse, due to someone else's neglect!!

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Kayla - 7 d ago

0

They sold me a car and failed to mention my airbags don't work, my mechanic told me this , they sold me a lemon I sapose it's illegal to drive a car without working airbags also to not have a safety inspection in the state of Oklahoma I'm seeking a attorney

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Emy - 53 d 10 h ago

0

Bought a car with them less than 6 months ago. What is the warranty for?!?! My alternator has gone out, has a oil leak on front gasket, water hose leaking, 4 bad tires because the alignment is so bad, brakes replaced, battery. I called to talk to manager about lemon they sold me and she said I have to make an appointment to come in. I said how am I suppose to come in. My car is broke down again and in the shop. She said I will tell them you called they are with a customer. Hour went by I called back. after asking my name again put me on hold for 15 minutes just to have someone pick up and hang up. Called back and mysteriously they were out off the lot. So I called back and they are with a customer. No return phone calls from them at all. Not a good business at all. Working hard to pay my bills and have to pay more to have my car fixed every 2 weeks. I would not go there at all. Not a way to run a business. I will tell everyone I know that they are not customer friendly to the ones that keep them in business. Also will go to better business bureau if this is the way they want to run a business. I pay my bill and I deserve a call back at least so we can talk about the lemon you sold me under a false warranty.

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Anonymous - 51 d 16 h ago

I went through the same thing. Crash

it

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Sam - 50 d 13 h ago

I went through almost the exact same thing! my alternator went out when I was in oklahoma. I had to fix everything out of pocket just to get back to mo

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Kayla - 7 d ago

They did that to me sold me a lemon and it didn't have a warrenty

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Chris - 20 d 10 h ago

0

I am currently through Discount Auto which is an off branch of Carmart. Everything was fine and dandy until they brought in new staff and management. Sure I've had problems but I've done everything they needed and gave them what they wanted to keep my vehicle from being repossessed. The old staff worked well with me and done amazing. But here recently my vehicle broke down and I ended up having to use the money for the payment to fix the vehicle. I showed proof with several receipts of the repairs I did myself. But yet they threaten to take my vehicle if I can't bring in my next payment. I've also had to take sick leave from work and I've showed them the paperwork for the hospital visit and they showed no remorse. Just like Carmart, Discount Auto just wants your money. I'm doing the best I can and as long as they work with me they'll have their money. But to me, they're getting money greedy and don't care about the status of the vehicle and my health. Personally, fixing my vehicle and making sure I'm healthy is more important.

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Kayla - 7 d 22 h ago

0

I m having the same issue, I had my car In and out of the shop since I bought it last year , they sold it it to me with out a warranty then I have been responsible for all the repairs on my 2004 pt cruiser. The managertold me it was where and tear from me driving it , I told him I didn't want the car because of all the issues just 3 days after they gave me the car. My vechale is in my drive way and won't start for 3 months been in and out of the shop since last year. Carmart refuses to do anything tried to take it cause I was late on my payment I was late puting it in the shop I have receipts they don't care there very deceitful I will never purchase a another vechale from them ever agine. I also recommend any one fromgoing there go some where else there scammers!

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Richard A. - 10 d 9 h ago

0

Not pleased at all with the company by any means . However i have alot of respect for Troy lot general manager Michael Story.Just know some of these guys can only do what they are allowed to do. This guy has went above and beyond to try and make things right . These guys have standards they have to go by . Hope these few good guys in this company get away from evil carmart . sorry i feel this way but been screwed pretty hard.

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Anonymous - 30 d 20 h ago

0

well i will never buy anything from them. They have a manger that is selling drugs at her location, she even took some in on trade. Shady stuff, turned her in and she is still there (Tracy Barnett). Maybe corporate is on it .

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Anonymous: - 11 d ago

0

Oh the fed's got her on camera it's just a matter of time!!!

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Richard - 11 d 16 h ago

0

The absolute worst car lot ever! They givetwo shits about their customers. They only care about the money. What a legal scam ! How can you work for carmart and and be able to sleep at night.! I am mainly talking about the Troy Store lot with manager Micheal Storey. Second lemon i have purchased from them.

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Anonymous: - 11 d ago

0

Mr. Richard yes it's a SCAM ASS COMANY!! that IS NOT legal at all!!! This company's wicked way's of deception has been uncovered nation wide. They thought they were dealing with a desparate person with bad credit and a low paying job (many of there victims) however they have had several undercover people that have investigated them and will be giving back many customer's much money. Just keep all of your proof of purchase's and payments. You will be contacted SOON!!!!

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Anonymous - 11 d 24 h ago

0

Mr. Tilman J Falgout CEO & company. I wanted to say from experience with your company as a UNSATISFIED customer and seeing MANY (OVER A THOUSAND COMBINED).... from researching, UNSATISFIED customers of your America's car-mart... is that the more your (trained to deceive people so called manager's of your many car lots) and some acting as if they are such a Christian TAKE from honest people that have come to purchase a vehicle from your establishment in good faith. The closer your company will get to being bankrupt. The manager of your DOTHAN office DANIEL DYESS that tries to hide behind his beautiful little family (that he don't deserve) and being such a good Christian have EMBEZZLED, money, bonuses, free gas for his personal car's etc. under the supervision of many General Managers from your America's car mart for YEARS!!!!! and you all have the nerve to GIVE him a position to continue to destroy your entire corporation. This is not hearsay, it's a known, researched, FACT with PROOF that my attorneys have as well as myself. My VERY accomplished attorney's will be contacting you soon. It's sad that one deceitful, wicked, individual, God Bless him.. that you all could not see will cost you MILLIONS....Enjoy and have a wonderful day

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angie - 16 d 8 h ago

0

I went to Harrisonville,Mo. "Car mart" on 291 hwy. Bought a 2004 dodge ram.

No heater.. Mgr said it was the thermostat. After 2 new thermostats n 30 days locked up.. Its a blown head gasket.

Mgr told me... In his words" yer problem not mine"

Ive had the truck for 60 days... Didnt get tags for first 30 days of owning this piece of shit.

Less than 500 mls i have put on this truck. 4 weather rotted tires.

Yeah.... I got fkd

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Crystal s - 21 d 31 s ago

0

The forest city car mart sold me a vehicle with 3000 lean and had no clue...I bought it,tagged,paid taxes and accessed..I had all my proof when I went to get renewed the revenue office said that they couldn't because the tag number was suspended because you're more than ever turned in the paperwork to the state because they never had it because they legally never owned it.send me a copy of what I owed so I can see what they had compared to what I had they wouldn't do it they sent me some off-the-wall stuff I call up there they hang up on me I had to get a State Trooperand take care of some business for me.I had to I was really sick on my way home and someone said look up and my vehicle was passing us on the interstate running the suspended tags in my name the reason to take supposed to to the state...forest city is crooks..man calls me work when I have a 5 year old being able to go to the hospital for my staph infection in my lungs and put me through hell showed up at my house asking for money when I didn't owe them anything..they have the worst service everybody there hangs up on me they told me my vehicle is not there I had stuff stolen out of my vehicleand I'm just being honest watch for forest city...

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Jameson Hopson - 23 d 10 h ago

1

I had found a vehicle I liked in Hixson Tennessee and offered by phone to put the deposit by phone and was told I couldn't and then when I got to the dealership they had sold the truck I wanted what can I do to trust this organization

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Anonymous - 33 d 15 h ago

Car mart also has the worst sales people they all have negative attitudes and are down right ugly and that's being nice. They know the only reason people go to them is because for some reason they have bad credit and can't get a decent car with a decent payment so they charge out the butt and then talk to you like your stupid. Winchester Ky Car Marr

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Emy - 53 d 9 h ago

0

Forgot to mention that is the magnolia, ar carmart.

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Thomas Morrow - 55 d ago

0

Bought 2001 Dodge Ram 1500 4x4 on 10-28-16. Next day in garage for CV/U joint replacement, 4-5 days later back in garage for transmission replacement, power steering pump bad, promised different set of tires since the ones on it so bad, company refused after contract signed. Charged$75 everytime truck in garage. SORRY COMPANY!! Build their sales off lies!!! Durant OK is where I did my business, but from reading complaints, apparently they're all crooked. When trying to speak to manager, all he would say, not my fault you're having so many problems, did you sign contract, then we're done here, stood up opened door and said good day people, with snide grin. I said well I'll visit with attorney. His answer, we've been to court to many times to count and haven't lost yet. DOES THAT NOT TELL YOU SOMETHING ABOUT THIS COMPANY?!?!?!

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Jslemin - 55 d 14 h ago

0

Bought. Car last March 2015 under circumstances that the back Rim would be replaced full alignment would be done and battery would be replaced. We heard nothing for 2 weeks after taking car so went and talked to manager he said he would order Rim and make appointment and get it fixed. 2 weeks later nothing so we went back again. Keep in mind were making payments on something we can't drive because the rim is do bad off. 1 week later manager quits. New manager comes in so we tell her she says she will find Rim and get it to shop . Weeks go by and nothing. We have had car for 10 months driven it 5 times. Finally I got to the point were I went in and said enough. Was told I would not have to make payments until it was fixed. 2 weeks later still nothing. I had to find the rim which took 5 mins and take the site to carmart to a worker from another store to order it. The manager stated she could never find one. When the rim came in they sent a tow truck to get the car. Then they call me and say your car is done but you owe us 648.00 in payments or 207. In interest to have the car back. They sold me a car under false pretenses and it's against the law.

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