Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.514286
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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Rebecca - 1 h ago

0

Terrible company to deal with, they do not care about people they care about money and that is it.

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Krystal Daniels - 10 d ago

0

By far the worse place ever to buy a car

The manager Christy in Phenix City is very rude. Argumentive. Hangs up in your face and cares nothing about satisfaction for the customers . I've called corporate and left over 7 messages and a email and noone seems to care so now today I'm calling for legal advice and better business bureau since noone cares or wants to help. My car broke down 6 hours after I got and has been In the shop twice for the same thing and trying to go again for the same thing. And all they care about is well nothing ....I will never send anyone there. And I will never have anything good to say except for everyone at that office besides Christy does there job. Y'all need a new manager before there isn't a car Mart in Phenix City left.

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Katrina Dynak - 12 d 6 s ago

My husband and I went last year of 2016 and we had bought a car from the Tullahoma TN location everyone was nice and helped us but our the. 2004 Chevy trailblazer was misfiring we'd take it to get it fixed and etc never was fixed always coming back. So the manager then Chris Pollard put us in another vehicle we left in a 2006 Chevy equinox LT in Feb of this year now the shop agreed to replace the motor mount in it and the flap door for the heat and AC one motormount was fixed. I left them the car during my surgery for 2 days to fix the other never touched it I needed my car back cause I had work. Well we've had a family emergency happen and moved to AL well the other day my oil light and engine light came on. I had it tested and auto zone said it was a manifold gasket so I took it to a mechanic I knew personally he put the vin number in and there's so much that needs replacing in this car and if it isn't soon it'll start locking up and it'll smoke. They had fired Chris Pollard which was a great manager we thought, the new one just wants to fix it and I don't have another vehicle and I am driving back and forth from AL to TN for work at the moment and I have a 6 year old son and I can't be broke down because of them not wanting to put us in another car.

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Anonymous - 22 d ago

I will not send know one to car mark in annistion al.

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Anonymous - 22 d 5 h ago

0

My Husband leased a car from and office in Oklahoma we took the car back the next day due to all the check engine lights coming on. They said they would get it into the shop but here it is 20 days later and the manager is refusing to talk to my husband.

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Audrey Daniece Williams - 22 d 14 h ago

3

When i got my Mazda cx7 i have always had a oil leak and then the turbo was replaced 3 times and i still have and oil leak and searcy carmart will not fix it. And now my starter is going out. Im so stressed and i meed car for work. I have always paid my car payment on time and be for its due. I have have been a loyal customer for over 7 years and i have never been treated the way i ahve been treated. The associate vicki at carmart of searcy was very rude to and of course i was going to be rude back because i dont feel that i should be treated in the way she treated me. I feel carmart of searcy should put me an another car. Due the problems i have had sense i have had the car and they will not do so. I dont feel i should have to pay for a car the always have problems with it and not being fixed like they said they would. Im not a happy customer and when this car is paid off i will no longer buy car from carmart again. Its sad that a reat customer that pays there car paymart on time and before on time every week. Cant get graet customer service.

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Anonymous - 22 d 17 h ago

1

Faithful customer for 5 years. Paid off 2 vehicles. Now in a situation where i cannot keep up. Tried turning my car in and I'm told my husband's car will be taken as well. How is that fair? My car my name his car his name. How can you take his car for my medical issue and unable to work?

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Anthony L Anderson 256 288 2251 - 25 d 14 h ago

0

Just to make sure i get this taking care of if i don't here from someone by monday afternoon i will attaining me a lawyer

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Anthony Anderson 256 288 2251 - 25 d 14 h ago

I am filing a complaint on car mart in Anniston ala reason whycthey pullbmy carcand my gun wascin the car i went down there with The general manager Ladonna was there she would not let me get my gun i call the police he documented everything so my rights was violated and i am filing charges against the company as a whole

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David - 28 d 17 h ago

Seems to me you don't do a very good job taking care of your customers guess it's time to get my attorney involved

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Belinda - 32 d 1 h ago

3

On June 6th of this year, my soon to be daughter in law was going to purchase a car at Car-Mart in Madisonville, Ky. She put 900.00 down as a deposit. To make a long story short, she decided not to purchase the car and she returned to Car-Mart on Monday June 8th to let them know and to get her deposit back. She was told she would receive her money back in about 6 weeks. She was told this on several occasions. It was not until July 10th, she was told that Car-Mart doesn't give refunds on your deposit. She was never made aware of this by the sales associate and she didn't sign a contact or drive the car. The kicker here is, the receipt for her deposit only showed 700.00 and the sales quote showed 700.00 also. Even though she gave the sales associate 900.00 (something) he denies. The sales associate pocketed the 200.00. This is a crime against her and for the company he represents. she can prove she withdrew 900.00 from her account and also she had as friend with her when they discussed the the deposit amount. We spoke with the manager about this situation and she agreed to give her 700.00 deposit back but declined to give her the 200.00 back because she doesn't have proof of the 200.00. She does however believe that, that money was stolen by the sales associate. It's our opinion that my daughter in law should received all of her deposit back and the sales associate should be terminated. He was banking on the sale of this car being completed and no one would've been the wiser. It is my opinion, that this is not the first time this crime has been committed. To coldly take advantage of someone who's only mistake was being novice when it comes to buying a car But to steal from a customer tears down the integrity of the company you're representing.

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David Combs - 33 d ago

2

I don't want to get anyone in trouble but I have been a very good customer and can not be with out a car I just talked with Batina and she said she would look into it the only problem I have is I can't be without a car

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David Combs - 33 d 23 h ago

1

My name is David Combs between myself my ex wife and all my friends and children I have sent to your company I have help y'all sell a lot of cars two out of my last 3 have blown the motors and now they just put another motor in my 07 jeep liberty and that took over 3 months to get done now the motor they put in is bad turned this in on Wednesday and no one has gotten hold of me Batina at the Shawnee office knows I'm on disability for now and have lots of doctors appointments I was also going to school which she knew and they pulled my financing for school because of absences due to transportation she is very rude and disrespectful to her employees and customers this is the only car that my wife and I have and we can't be left without another would appreciate it if someone can help me with this matter thank you. (405)640-3952

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Ronnie - 34 d 17 h ago

0

Hey I got a 2003 Chevy Silverado I had the take it to have the transfer case fixed they took it I got it back had it one day it did it again got it back now it's doing it again I told them to take it back I was done they said if they did they would make me pay what they don't get out of it I don't think I should it almost cost me my job this is Ronnie Taylor

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Anonymous - 35 d ago

0

bad service. no phone return, the protection plan is an over priced joke. not worth the paper it is on let alone 600 plus dollars.

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was lied to - 41 d 20 h ago

0

don't buy a car you will regret it

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Lisa Smith - 52 d 23 s ago

0

Very racial man they car Mgr. Wess in Woodstock Carmarts. I'm very offended. He has no regard for a women!

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Lisa Smith - 52 d ago

0

I recently purchased a car at America s Carmarts in Woodstock. Wess the mgr told me that it's my problem I bought a car that links like a siv when rains. Oil pan links, transmission links. Tie rods busted. Very scary to drive! I asked to be put in a better car. He said no way! Just how it is! Well I tell ya. I watched him put a Black lady in a different car. Cause it linked. So why couldn't he do that for a white women. He knew I was right. Ran me out of office. Very unprofessional there!! He LL help three Black people before he even speaks to me. Every time I need to speak to him. Cause he s the mgr. I went got a printout for what's wrong with car. Wess insisted that I was lying to him. Tie rods is nothing to place with! The car is a Death Trap!! Stear clear from Carmarts junk yards!!

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Anonymous - 52 d 17 h ago

0

I have had this car for about a year and it's been in the shop twice now they said they fix the problem and it's still doing the same thing I have talked to the general manger I have called the corporate office and still nothing the general manger was not happy with us and drove my car at 85 mph with my husband in the car will never buy from car mart again

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David Bennett - 54 d 17 h ago

I have a very important Customer company on the store in corith ms. U have been nearly dead in the hospital And while I was because I chouldnt call them the have taken my truck and wants to charge me 404. And my payment is 228. I'm on a fixed income and have help them get this truck BACK after 3 mounts of looking for it but that doesn't matter to them the manager was just very rude didn't care and tells me that they will have to charge me on the side to fix things that should have been fixed already before now. I am very unhappy at this moment

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Sorely disappointed, your slogan is a lie! - 72 d ago

0

It is a shame, when a business can see the anguish and frustration from their customers and don't have the decency to have a number for the customer to reach out. Basically you are telling all of America, if your'e stupid enough to sign your name on a binding contract, to buy from us,we will sell you a car we never even inspected and take your money to line our pockets, but please DON'T expect any good intentions, respect, appreciation for keeping us in business or any type of hospitality what so ever. They take the money, your'e bound by contract, and they sit back and laugh. They should be shut down for being so money hungry and selling people "pretty on the outside, but raggedy under the hood cars." It looks like it's becoming a trademark for them, to the point they have so many complaints they can't even give out their number. SAD

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irriated - 58 d 18 h ago

(hidden)4 is the number

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Marissa - 62 d 23 h ago

0

I have only had my vehicle from car Mart for TWO WEEKS. The power steering pump went out the very first day I got it. And now today not even two weeks later the car won't start . You seriously need to work out your issues here, or take this piece of crap back. Can't even get them to pay for a damn rental to take my 15 year old cousin home to Missouri. Never again will I do business with you

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Syed Ahmed - 65 d 11 h ago

5

I have 20 Acre Industrial land Vacant on Morro Road in Apple Valley California

close to I-15 Freeway exit (161) easy IN--OUT available on long term lease call (949) 910-4953

(hidden)

Flagged for review. 
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Anonymous - 72 d 17 h ago

0

I am getting harassing calls from the Enterprise Car Mart. I have gotten up 10 calls a day, because I am 1 week late on my payments. I did not receive a spare tire for 2 mos. after the purchase, and they would not set up auto debit for my payments on my designated pay dates. The staff is illiterate, and rude. I never intend on buying a car here, again.

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