Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.47973
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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Unhappy Camper - 2 d 16 h ago

1

Need a number for CEO or DM

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Tasha Cook - 19 d 18 h ago

0

I bought a car from these ppl I was very satisfied with there business until my car started giving me problems they sent it to there so called mechanics they claimed there was nothing wrong with it went to pick it up not even a half mile from the shop it cut off had to sit for about 5 to 6 minutes car cranked up not to mention they drove a tank of gas out of it trying to figure out the problem so I took it to Auto Zone they checked it it had numerous of Codes I was asked to allow them to fix it so I gave the computer print out from Auto zone to see if there diagnostics would match with auto zones it took the manger from car mart to intercept. OH a few months prior to this I noticed the transmission was acting up took the car to Coleman Taylor they said nothing was wrong with the transmission it was a hydraulic transmission they do that yeah ok watever so just recently it got worse I was ask to take it back to Coleman Taylor still they say nothings wrong then I had a friend who is a certified mechanic to drive it immediately he says transmission is going bad too it back to carmart I was asked to take it to Bills Transmission they immediately found the problem but guess what? Car Mart went and picked my car up from there moved it without calling me to let me kno anything I called Bills transmission he informed me that they came and got it. So I called Cart Mart the next business day only to be put on hold while they got there lies together Supervisor still hasn't called me as of yet my car has been gone a week today.I will never recommend no one to purchase a vehicle from them.

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Harry Shay - 53 d 17 h ago

0

I bought a truck from your North Tulsa ok la lot in November then it stated acting up 2 weeks later so I contacted the service Dept and was told to bring it in which I did and was told to leave it for 3 weeks and I didn't have another driver so the service manager said he would schedule it to be fixed but never did. Then it got worse and I had to park it. Finally talked to the Assistant manager of the lot last week cause I quit making my payment cause why pay for something I can't drive. He tells me if I make a payment Saturday they will pick my truck up and get it fixed well again it hasn't happened. I keep calling them and keep getting the run around. Its starting to get very old. This is the 3 vehicle I have gotten and would just like to drive my truck or please put me in another one. The. Stillwater lot which is closer had one that ran

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Amanda - 22 d 18 h ago

Dont got to stillwater lot. The manager phil is a jerk. I gave him an ear full yesterday and when he walked away the girl tsking my payment told me she loved me lol he treates the employees worst and the assistant manager quit bc of it

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Neli Martinez - 59 d 15 h ago

0

Can someone give me a contact number to the complaint department? I am a very unsatisfied customer at the Carmart in Oklahoma.

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Anonymous - 58 d 7 h ago

so far I've only found a phone number for the headquarters in Arkansas. you can google it and it will pop up at the top. I have had a horrible experience in OK as well.

...cost me $1,000 for a car I had problems with the day after purchase. they didn't have it fixed when they said they would and also cost me my job because I had to miss work because they had my car for 4 days.

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Brit - 45 d 10 h ago

0

Have you gotten in contact with someone yet, similar thing happened to me too? Except I had my car for 5 days and they had it in the shop for 3 weeks and my sales tax is due tomorrow and they want me to pay interest in order for me to even get my car back.

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Brit - 45 d 10 h ago

0

But I forgot to tell you I had 2 cars from them within 2 weeks. So this is my second vehicle with them.

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Anonymous - 53 d 17 h ago

I hear that.

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Amanda - 22 d 18 h ago

It doesnt really do any good to call corporate. I have made all my payments on time and still am having trouble getting them to fix my truck and the new manager wont do what the old manager promised and area manager brian was just as rude. Called corporate cant get yone to call me back. Im working on getting a differwnt vehicle so i can just give this one back. Im not dealing with them any more. Stillwater ok store is a joke

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Anonymous - 23 d 8 h ago

0

The general manager tkeyah alford in valdosta ga was sleeping with my husband theodous bown he had a lincoln town car which was also a customer there he lost his car because i kicked him out when i saw the text between the 2 of them in his phone. Didnt know that yall slept with your customers.. she is also sleeping with the area manager steven white in alabama i saw messages where they were arguing about it.. so thats how you make it to the top with carmart you just sleep your way to the top.. she is one nasty little slut sleeping with married men. I could sew her for that. She has definately put a bad look out for you company

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Nicole - 71 d 14 h ago

3

Well Im sorry for all of the negative reviews, Im acutally on my second purchase from carmart and knock on wood still have not had a problem with them or my vehicle. I like them I went into my purchase with an open mind because I know the stories that other people are saying about them being a bad company, keep in mind everyones story is different. I am just saying that with my personal experience I would buy another car from carmart. No I am not an employee, have never been one, and dont plan of being one.

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Anonymous - 28 d 12 h ago

0

I've worked at car mart they are worse to their employees

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Anonymous - 29 d 14 h ago

0

My husband and I were buying a 2004 ford explorer from the Carmart in berryville arkansas. A year to the day the motor blew, and Mike the man guy offered to fix it but I know where they take their cars and they only do a half way job so I said no just take it. It took them over a month to take the SUV off our property and one of the sales associate told me about the process of them repoing the vehicle that they have to auction It Off and that they can and will sue us for the remaining balance. I said to him I heard that that is just a lie a scare tactic and he said yes that's true it's never happened before they have never done that ever. Now that they have the vehicle they won't stop harassing my husband and myself on this matter and our sales associate or our account representative said that they can and they will, see that this guy Jason should have never have said that that it's not true that they have and will sue and they will take money out of your wages. I homeschool three of out of five of my children and they want to harass me and say that they're going to sue let them try we will win, they gave us a lemon there is a lemon law in the state of Arkansas that goes to 24,000 miles on the vehicle we haven't drove no 24,000 miles on that vehicle and I refuse to put more money into it we have already put over $5,000 into it I'm not putting more money into that vehicle they can keep it they can junk it they can trash it they can crush it, we are done with Carmart!

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Anonymous - 29 d 17 h ago

Not a review just a question. I have referred three people to car mart and was told I would receive $50.00 dollars for the firest time and $100.00 for the next . But have never received any thing.

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Donzel Miles - 31 d 15 h ago

0

The car mart in Nicholasville Kentucky gave my car to someone else and when I was on the phone with the general manager named Tiffany, not once did I cuss or raise my voice but she hung up the phone on me. I called back and she did not answer. I however with dealing with this company, have learned to record each call. I hope that Tiffany can explain to her boss the reason for her hanging up and not answering the company phone for the customers. I have the whole call recorded.

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Richard - 108 d 12 h ago

0

The absolute worst car lot ever! They givetwo shits about their customers. They only care about the money. What a legal scam ! How can you work for carmart and and be able to sleep at night.! I am mainly talking about the Troy Store lot with manager Micheal Storey. Second lemon i have purchased from them.

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Anonymous: - 107 d 20 h ago

0

Mr. Richard yes it's a SCAM ASS COMANY!! that IS NOT legal at all!!! This company's wicked way's of deception has been uncovered nation wide. They thought they were dealing with a desparate person with bad credit and a low paying job (many of there victims) however they have had several undercover people that have investigated them and will be giving back many customer's much money. Just keep all of your proof of purchase's and payments. You will be contacted SOON!!!!

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Jennifer Hajek - 84 d 15 h ago

Please contact me too

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Anonymous - 80 d 13 h ago

Please contact me (hidden)

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hopeless - 72 d 17 h ago

when need contacted

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Mrs.Harris - 38 d 11 h ago

0

please contact me worst company I ever had to deal with.

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Anonymous - 38 d 16 h ago

5

Car mm art of fay. Mike miller is absolutely great with people and helping anyway possible. Just letting you know he is doing a great job.

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Jamie Middleton - 48 d 6 h ago

0

I wanted to comment about carmart my wife an I have been doing business for many years with carmart we found carmart by needing a car asap they really helped us out on are first car I thank we have bought around 14 cars from carmart most from neosho lot one from Carthage an one from rogers all others from neosho we never had a repo cause if something happened they always worked with us never left us worried they worked with us every single time when I lost my job an when my wife had surgery couple of times we are now buying another car this week from neosho lot An this car needed to be special it is for my daughters graduation present it had to b early cause daughter got hit in her current car an was totaled an not her fault which insurance paid her car off but this new car had to be nice well let me tell you Steve chew personally took care of this cituation he went out of his way to make us happy customers again this is why I keep coming back over and over again an I'm not an easy person to deal with but Steve knows me over the years i won't buy a vehicle from any other company cause the way carmart treats me an my family so when we sign the paperwork on this next purchase I no Steve an his crew stand behind us I'm a truck driver an gone a lot I haven't seen Steve in a long while An walked in his lot Saturday he New me greeted me we talked about my daughters car an what I could afford An of course he helped an had a car my daughter liked an never tried to sell me something I can't afford so I would like to thank Steve chew an carmart for everything I you probably already no but we are customers of carmart tell we can't drive anymore so thank you all very much sincerely Jamie an Christina Middleton from neosho Missouri

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Perdue - 53 d 13 h ago

I need a contact number for corporate CEO Tillman J. Fallout iii. I have a complaint about carmart in arkadelphia, Arkansas' customer service.

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