Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.508091
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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Young family - 2 d 20 h ago

0

We have bought 2 cars through the Henderson, KY. Office and both were issues! The first one they sold us without a title and had to drive around for almost a month with expired plates bc they couldn't get a title, finally had to go in and pick out another car. We didn't have it 2 weeks and started having mechanical problems out of it, they "fixed" it twice before finally the motor blowed! They did get a new motor out in but no before all of this had cost my husband a job and finally our place to live. They are RUDE and unprofessional and want to say me the customer is a "bitch" because I loose my cool on them?!?! I couldn't imagine why?! Will NEVER buy from them again and I tell everyone I cannot to! Buyer beware! You will get screwed!

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Duane - 7 d 17 h ago

1

Got a car from them. Made my payments ahead or on time. Things got a little tight for about 2 months tried to explain the situation I was late with my payments. Even when I paid up to date still harassed. I gave the car back. Its not worth being treated this way. Telling me "I need to see your bank account " is not going to happen. Bully tactics will get you nowhere. Very rude people and very rude business period. I thought I could trust Car mart people. But I was wrong.

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Charly - 8 d 14 h ago

0

Carmart in Tuscaloosa Alabama on skyland Blvd is pathetic very poor customer service and they give you the run-around.. They never have card on the lot that are ready it's always something

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Oklahoma - 12 d 15 h ago

0

Car mart sucks they have had my vehicle for 8 months because of the motor and thier not trying to help out wat so ever when it was under warranty

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Michael Webb - 14 d 17 m ago

0

I bought a 2013 chevy cruze from a lot in Claremore OK. Barely had it 2 months and the transmission went out. Good thing I had tow package with insurance cause they wasn't offering any help. Cost me $75.00 for wrecker service. Once I got it there it took 3 weeks for them to replace transmission. Picked it up and check engine light come on so I turned around and went back. The manager of the office said " take it to AutoZone and have them scan it cause are code reader wasn't as good. So I did and the code was a po1682 ecm module. Which controls everything. The next day the car wouldn't start so again paid. $75 for another tow to my house. Called them and they said it was on me. So bad a mechanic look and he said it was because of the GPS they put in at the same time of the transmission but wasn't properly installed and some wires grounded out and almost burning up the car. It has literally been in their possession longer then I have got to drive it and now the whole Emissions control is fryed. All I want is Nother car or my money back

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Marcos - 12 d 15 h ago

0

They have had my car for 8 months

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Texas - 22 d 10 h ago

In the beginning car mart was great. They always helped me when something came up and was willing to work with me. The transmission went out in my car and they helped me to finance getting it fixed and all worked out great. A new store manager has since came in. The transmission has gone out in my car once again and I don't feel like it is my place to replace it again. If nothing else put me in another a vehicle. I have always been a good paying customer making sure my notes are paid on time. Now I get told that it is my problem and my place to fix it and i'm pretty much on my own but I still need to continue to pay the notes. I don't think so.

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My review of american car mart in greer is. They are liars and they dont even help you the same day you go in you have to keep trying to get a hold of the general managet anoldo and he wont even return call i think this lot only helps the people they want too.i wouldnt recommend the place to any one.my experience was a night mare they told me one price but ended up to be triple the price.they suck. - 30 d 15 h ago

0

They are liars. They tell you one price and then its triple arnoldo the dm is also a liar he only helps people he wants to help this company needs to replace this whole crew.they only help there buddys.

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Margaret Bradley - 72 d 6 h ago

0

I am totally and thoroughly disgusted about the way I was treated and ripped totally off by Car Mart. The person in charge was one of the most rude, nasty and arrogant people that I have ever meant. Everything that could go wrong with a car went wrong with the car that I got from them two weeks after I got it. I never got a return call from the person who I asked to give me a call back from their corporate iffice. I was promised repairs on the vehicle which never happened. The car got so bad that it was over heating everytime that I drove it. I finally told them to come pick the car up and it took them a month to come get it. The rewrote the original contract that I had and didn't obey what the cintract said. I've never seen such a company with such an irresponsible way of handling business. It was a very tacky way to handle a customer and it was ridiculous how terrible I was treated when I attempted to ressolve the issues that I had with this vehicle. I don't know how one could sleep at night knowing how you ripped somebody off the way they ripped me off. But I will tell you....you get back exactly what you give out. Believe me.

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Tee - 52 d 17 h ago

I agree with you I was also ripped off by car mart they are some shady ppl they are putting my family at risk with all of the problems with my car even faulty breaks I gave to get it inspected before I can get it legal because after I got the car I had only 8 day before the inspection paper expired so I know when I get it inspected it will fail and they expect me to pay to get it fixed to where it shouldnof never passed in the first place but the ppl who passed it for them pass everything for car mart car mart just gives them hush money to pass their cars. how can the owner of this company sleep at night knowing how shady his business is putting people's lives at risk oh but I bet he would not put his family at risk well dont do ot to other ppl then!!!!!!!

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Anonymous - 52 d 17 h ago

0

They suck and are horrible people all of car marts need to be shut down.

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Anonymous - 53 d 17 h ago

They will sell you a vehicle with things messed up they don't stick to their word . Very unprofessional

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Margaret Bradley - 86 d 14 h ago

0

I want to commend a customer service representative in your corporate office named Sam. Sam is the epitome of good grace. Definitely an asset to your company. He is very patient, thorough and concerned about the people who have called for his help. Though I haven't received a call back yet to resolve my issue, I know that it wasn't because Sam didn't give the information to the correct party. I hope Sam stays with your company. It would be a terrible loss if he didn't. This has been an on going issue with me and one of your dealerships that has never been settled.

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Anonymous - 107 d 8 h ago

0

I recently visit CarMart you know I've heard some pretty good things about this dealership. but I had a terrible experience there the sales manager is very rude and disrespectful and the staff is very childish. I saw his vehicle I was very interesting but in order for me to ever purchase a car from CarMart and getting the need to bring back the old general manager Larry Morton and Marlene Jackson. Because I think this dealership will not thrive or work at its best while they are under new management

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Ashley pierce - 107 d 9 h ago

1

I recently visit Americas car mart, I am a repeated customer I purchased two cars from there now within two years the new general sales manager Shayla Burns is very rude and disrespectful and I will not purchase here again once I'm through paying off this vehicle. We liked it better when the old general sales manager Larry Morton was there rather than this one.

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William - 108 d 17 h ago

0

We bought a 2007 HHR from Car-Mart in milledgeville Georgia has had electrical issues since we have purchased car has been to several mechanics even the Chevrolet dealership two different times diagnostic codes read back airbags defective seat belt locks defective throttle several sensors modulars all electrical I do not wish anyone to purchase a car from Car-Mart you will get stuck by them they do not do anything they say even when it is in their own paperwork we have returned car bought a great brand new Nissan right across the street do not do any business with this company

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davidjohnsonloanfirm111@gmail.com - 114 d 4 h ago

(SPAM)

Flagged for review. 
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Brenda thompson - 114 d 7 h ago

1

And the car is going back

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Brenda - 114 d 7 h ago

1

I got a 2010 malibu from car mart on Scottsville rd in bowling green ky on February the 4th 2019 payed 500.00 down which took me broke and the messed up my papers and when I went back in they told telling I had to pay 47.00 more money or they was coming to get it had to sell my tv to get the money and on February the 19th 2019 was out driving coming back home the car wouldn't go over 20 miles per hour it was shaking like a washing machine call car mart no help omg iam low income woman I will be telling everyone not to get anything from them they only have LEMONS

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Jennifer - 117 d 16 h ago

0

I bought a car from car mart on Jan 2019 from the camden,ark lot i love the truck and all but it has a major problem and they dont care it has a misfire but they said they did a tune up and it needs an alignment bad and it has no traction the screen says the stabilitrak needs fixn everytime i hit a bump in rpad the whole truck slides to one side and oh boy dont let it rain man im all over the road im scared ima slide off the road into a ditch and be hurt or killed they knew what was wrong with the truck when i bought it just didnt mention it something gone have to be done i have a 2012 chevy equinox

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Anonymous - 271 d 3 h ago

I have a problem with the sales rep named Estacio Fletcher with the Carmart in Camden, Arkansas. He calls and calls and calls, even after we've made payment arrangements. Then, we he sees me riding, he'll follow me all over town. It has became a real big problem now. I'm in the process of pressing harassment charges against him, because he keeps coming to my job and bothering my fiance' and children. It's gotten WAY out of hand.

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Anonymous - 137 d 11 h ago

Same here :(

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Anonymous - 181 d 8 h ago

0

I have a car with carmart. It does not matter if you are current or behind on payment. They will knock on your door and blow up your phone. Trying to get another vehicle so I will not have to deal with them.

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Anonymous - 137 d 11 h ago

0

They also follow you through town waving and flashing their headlights or try to stop you from leaving. No they weren't taking my car they just wanted to talk to me. I'm 5 months pregnant and your gonna follow me around town for 217 dollars this company is a joke

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Kayla Richhart - 137 d 11 h ago

0

Oh dont get a car from them. You fall behind on payment and harass you by following while your working. I am a delivery driver and they followed me while I was on the clock. I told her I was working and she still continued to follow me to the next restaurant. No they were not repossessing my car. There was only person in the car. How can you sit here and use the GPS tracker to follow customers and harass them over one payment while they are currently working...

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