Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.537367
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
General profile image

Anonymous - 2 d ago

0

Car-mart use to be the best place to go in Grove okla, But since Rhonda left it is one of the worst places to do business with, the young boys there are rude disrespectful and have no care or concern about the customers, one example is you tell them what your name is and they reply by well its something else in the system and I will call what I want, when you are having a little bit of a struggle or are working long hours they have no patient with you if you are late, I no you are suppose to call or make arrangements but sometimes life gets in the way, when Rhonda left car-mart in Grove went straight down hill, especially with the smart mouth that you have running it, I have been with car-mart for a long time one vehicle paid off and one more almost paid for but I'm telling you I will never do business with them again and I will make sure and tell everyone I no how horrible the staff is at GROVE OKLAHOMA CAR_MART, AWFUL PLACE

General profile image

Zachary Davis - 18 d ago

0

I contacted Car-Mart in Russellville and told them I am putting close to $1000 a month in repairs on a truck that I just bought in April. The accounts manager told me repairs through them can take weeks!!!! She told me to repair and drop off receipts to get reimbursed but when i brought in a receipt today and only asked for reimbursement of $300 (Total repair was $600), I was told no. I only did what I was told to do by their employee. How can you lie to customers?

General profile image

Pissed Off - 19 d 6 h ago

0

So we are dealing with the car mart in Corsicana Texas. We now have 2 vehicles from this car lot and are very unhappy with the service we have received. This is after purchasing the second vehicle. They now have a new person by the name of Leta who is working accounts. She is the most unkind, rudest, dishonest, horrible person I have ever met. I have never ever ever missed any payments with this place. However the one time I needed to split one of my payments into 2 separate payments, due to some financial issues. So, I spoke with the general manager Javi at this location, who approved this arrangement and notated on the account. Well, on Tuesday, Leta calls me, demanding payment. I explained to her that I spoke with the GM and made arrangements already. I advised her to look at the notes on the account. To which she said all was notated, but still needed to make payment. I hung up on her due to the rudness she was giving me. She then called me back to back 4 times in a row, to which I ignored. The next day she called me 3 more times back to back. Then when I got home, I see a tag left ON my mail box! Guess who this was from, yeap, Leta. Guess who has video of her doing such a thing, yes me. Please keep in mind I have no trespassing sign posted and all my fence posts are marked with purple. To those who do not know about purple paint in the country, it can't be passed. Permission must be given! She also crossed all of that with no regard to the posted signs or the paint. Guess she couldn't read either. Also, it is against the law to tamper with mail or mailboxes! So, with all that said, I called to speak with the GM. He begins to tell me she is just doing her job. So I explained all the times she called back to back, the notes she confirmed were on the account, and the tag she left and trespassing signs she crossed. He stated she had been coached on all those issues. OK, fine she's new, she may need help with doing what "her job" is. Well then today, My husband went to the same dealership to get his perm plates for his truck. This same person, Leta, is the one going to help. My husband tells me that he shows up at the location at 9:02am, to which he is told they don't open until 9:00am. ok its after 9:00am. Yes he points that out. He asks about his plates, he is told that they have called him but his number was disconnected. He verifies the phone # with them and yes they have the incorrect phone #. WE never changed his number or services. so from the beginning they wrote the incorrect phone #. Then she attempts to put the plates on and breaks the front bracket, due to being mad. So he leaves with plates, and calls corporate. At this moment we are still waiting on a call back. This place is horrible. NEVER AGAIN!!!!!!!!!

General profile image

Never again - 20 d 6 h ago

0

I'd just like to say that your company should probably look further into the people you hire. Your location in Poteau, OK is getting worse and worse. I honestly have recommended friends & family go elsewhere to purchase a vehicle. When i first went in I was told "we understand hardships" "just be loyal to us and we will be to you " HA yeah right!!!! Melinda Bailey works at your location in POTEAU OKLAHOMA, and she's the most down right rude person I've ever met, worse than a drive-thru employee. You know, for a company getting $200-$400 out of CUSTOMERS every two weeks, you'd think you'd treat them right. She by far DOES NOT! And I'll NEVER bring buisness here again. I was sold a LEMON! I bought the extended warranty and MELINDA BAILEY told me it would cover certain fixes so she wanted to put my car in the shop, when I asked how much it would cost her reply was "cheaper than you could ever get it" dilerberatly took my keys and walked away as I told her no! And i drove away myself, I've recieved attitude from her since day one and even further more since that day. Which by the way, my fix was only $30 versus her $300. I pay my bill and I do have hard times. And I'm only ONE DAY LATE on my payment and she's threatening to repo my car THAT I PAY FOR , THAT I HAD FIXED WITH MY MONEY!

Seriously should check into your crooked employees, I'll have the biggest banner hanging right down the road from AMERICAS CARMART in Poteau,OK letting people know to just pull into Shockleys or Watsons. ;)

GOODBYE

General profile image

Allen Banks - 26 d 11 s ago

My truck was stolen from my yard Sunday night Monday morning and I have provided all of the required information to car mart so they can help the police in finding the vehicle using their installed GPS and they have yet to comply. They keep telling me they are waiting on their corporate office follow up with them then they can comply, but the crazy part is let me get 2fays behind in a Payment then their gps'ing the shit out of vehicle and showing at my job or my house wanting payment or vehicle Because they see that as theft. This is the third vehicle I've purchased from then one I traded back in to get third but have always been faithful to their 2year contract and high ass payments except on afew occasions when rent and car payments were due at the same time I needed a few more days but that did NOT happen often. I just hate that businesses like this are more concerned with the profits from Q1 to Q2 then they are with the quality of their customer service

General profile image

Poteau, Ok customer - 20 d 6 h ago

0

This place seriously sucks!!! Im ONE DAY late. Payment was due Saturday, they are closed sunday, and today they are threatening repo. This buisness is a joke and ill recommend everybody to go elsewhere

General profile image

Anonymous - 32 d 16 h ago

I have a problem with the sales rep named Estacio Fletcher with the Carmart in Camden, Arkansas. He calls and calls and calls, even after we've made payment arrangements. Then, we he sees me riding, he'll follow me all over town. It has became a real big problem now. I'm in the process of pressing harassment charges against him, because he keeps coming to my job and bothering my fiance' and children. It's gotten WAY out of hand.

General profile image

Anonymous - 47 d ago

Carmart approved me for a truck I decided I didn't want the truck so they sent a letter denying me credit from a credit bureau. Wtf !

General profile image

Lori Yancey - 41 d ago

0

Same herethen ended up getting financed from them, on another vehicle. Stupid, I know. This sale has been going on for over a month. I'm on my second vehicle and it's in the shop. Mind you this is the second vehicle in a month!!

General profile image

Robert Johnson - 55 d 5 h ago

1

I have a problem with Chris at the Hixson,Tennessee carmart location he is rude hateful and he keeps calling and calling me even after I made a arrangement He still calls harassing Me I'm over it

General profile image

D - 46 d 4 h ago

0

I am having the same issues in Alabama. Love my van but the absolute worst company to work with.

General profile image

Anonymous - 43 d 5 h ago

0

Dalton georgia carmart is worse they call before your payment is due

General profile image

Christina Wiggins - 208 d 14 h ago

0

I would like to say I feel like the positive reviews of this company are complete and utter bullshit! The obvious fabrication of these ignorant reviews is obviously conducted by the people who work there. Duh no shit. I would like to leave a complete true testimonial of how I was treated at Carmart. I went to the hospital where I was rushed to emergency surgery I went to my emergency surgery I had to call Carmart to let them know that I was going to the hospital because they're psychotic inhuman treatment of me had me completely scared paranoid and stressed out all over being 3 days late, to let them know that I would be in the hospital and unable to take my payment due to the fact that I was in the hospital being cut open by doctors in a life-saving surgery. And would be way too drugged up on morphine to call with my credit card to allow them to make that payment . Well in the hospital recovering from life-saving surgery they blew my phone up 56 times !!!!! I would like everybody to think that in for a moment I am on a morphine drip laying in the hospital barely able to lift my hand to my face to understand where I'm at and I have a company calling me 56 times! In no way is this number and never exaggeration it is an actual number based in reality and fact . When I was finally able to be released from by Saving surgery the moment I got home I was greeted at my door 15 minutes later by The Psychotic in human money-grubbing Psychopaths that are camart , asking me for money as if I should have been worried about them above all else you know like saving my own life saving my own life was not more important to them then them getting the one payment that they could not receive because I was in life-saving surgery the person at my door tried to manhandle me scare me and threaten me basically telling me that I was a piece of shit because I had made my payment and that I should have not let them do surgery on me before I paid them. A week later when I was finally able to move comprehend what was going on I made my way down to my local Carmart the complete jack ass bastard motherfucker excuse my language but no other way to say it.... told me that I was basically making it up over exaggerating and treated me like complete shit as if he knew what it was like going through that particular type of surgery I let the man ramble on and on and on about how HE went through this particular type of surgery and he was able to recover in 3 days so basically I was 2 days past his idea of what should have been my type priority and getting a hold of him after this dumb ignorant man was then spewing out his particular brand of ignorance through his complete and utter useless mouth hole I informed the MAN . That he was completely full of shit because in no way could he have ever went through the surgery unless he was born a woman because he was born with two X chromosomes and in no way could have possibly been through this surgery when the ignorant man looked at me and confusion , I admittedly Davis shiting grin and explain to the ignorant bastard that he was a man and that he couldn't possibly have life stage being hysterectomy because he wasn't a woman that there was no way that he could have went through what I went through because he doesn't have ovaries or uterus he has balls and a dick. I would like to say to the Carmike corporation that I have called several times to complain about the treatment that I have received at my local Sedalia Carmart that I have literally complained about the vehicle I purchased since driving 5 miles off the lot ... but for some reason couldn't find a manager for 3 days after I bought the vehicle and therefore the warranty was voided Applause Carmart for being money-grubbing bastards pieces of shit I hope you all die fuck off you in human psychopathic Solace money-grubbing pieces of shit I hope your stocks plummet and you all have to suck dick to pay for rent die assholes die, and yes of course I would like to leave my name because I have nothing to hide I've told nothing but the truth and you're all bastards

General profile image

Spencer Razo aka Autodude - 205 d 16 h ago

0

SAME THING HAPPENED TO ME WITH SAINT JOSEPH MISSOURI CAR-MART. IM STARTING A CLASS ACTION LAWSUIT AGAINST THESE LIARS AND STALKERS.

General profile image

Anonymous - 187 d 7 h ago

1

I will love to join please call (hidden)

General profile image

Autodude - 163 d 10 m ago

0

I will get the website posted here this evening. You all can sign up!

General profile image

Lisa - 183 d 16 h ago

I want to join in !!!

General profile image

Autodude - 163 d ago

0

Go to Top Class Action .com and sign p there. I did already!

General profile image

Michele Crawford - 163 d 5 h ago

0

All you have to do is file a fair debt collections paractices act law suit in your county state court.

The Federal Trade Commission (FTC), the nation's consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.

General profile image

Kelli Hughes - 160 d 10 h ago

Would love to get in on it also. Got my car from Neosho Misourri.

General profile image

Kim - 133 d ago

0

I don't blame you.. I need to do the same thing

General profile image

Suzanne kiefner - 194 d 6 h ago

I have been doing buisiness with them almost 2 years and find it disgusting when you are only 70 behind in a 370 a month payment to ring my phone everyday more than once after telling them I am on ss I do not know when I will have extra then make a 400 dollar payment and still get harassed and talked to ride because when they call I am honest and say I do not have it what are we going to do this is how I treat a customer

General profile image

Tlisa colvin - 187 d 7 h ago

1

You are correct on that

General profile image

Anonymous - 43 d 5 h ago

0

I have been calling the for a motnh to come pick up the junk i bought from them its at mys sisters home and she has called they keep refusing to come and pick up the car

General profile image

Anonymous - 187 d 7 h ago

1

I hope we all get results i am going to see about a class action lawsuit and see how can i make it to where everyone is aware how poor customers service is

General profile image

Truitt Sims - 143 d 10 h ago

I'm in,Covington,GA my story is horrible! I'm filling everything I can to get these assholes!!!!!

Other Reviews & Comments

Albertson's LLC
Sasha del giorgio Agreed 100%!

AOL
bluebird01 George - The address is hidden. Could you post again. If we ... 

Costco
Ray I was in Costco earlier today in Norwalk Connecticut. A cas ... 

Fox News Network, LLC
To Sage Sage, in case you are unaware, I wanted to draw your attent ... 

Costco
Dee Dying calf rescued from a dead pile at Costco supplier. htt ... 

Verizon Communications, Inc
vicky The working conditions at XPO Logistics, a distribution cen ... 

AT&T
sanju This has gotta be the shittiest fucking service I have ever ... 

Netflix
robert Chelsea "white privilege" is a myth conjured up b ... 

Amazon
kiran j Amazon refuses to deal with bad, unresponsive sellers. Why  ... 

Wal-Mart Stores, Inc.
neha ch. Hello, I shop at your Shelbyville,In. store. I take my lunc ... 

Taco Bell Corp.
Anonymous I took my sister to the ER in Colorado Springs, Colorado..a ... 

Lowe's
sunny I just found out that Lowe's decided to close my card with  ... 

Papa Johns
Anonymous they are rude don't want your business and when regional of ... 

Lowe's
Anonymous I just found out that Lowe's decided to close my card with  ... 

Netflix
McCormack Chelsea "white privilege" is a myth conjured up b ... 

Jo-Ann Stores, Inc.
pat Bad experience online ordering , their site says halloween  ... 

Verizon Communications, Inc
Ronald B. Tobias The working conditions at XPO Logistics, a distribution cen ... 

AT&T
Fuck you att This has gotta be the shittiest fucking service I have ever ... 

Taco Bell Corp.
Nicole Ferrari I went to taco bell in Plymouth ma. , went through the driv ... 

Burger King Worldwide Inc
Larry I am a Soldier in Vicenza, Italy based on Caserma Ederle. I ... 

Taco Bell Corp.
chris Just a customer, they cannot prevent your from having a bod ... 

Taco Bell Corp.
pat loidolt I have been at taco bell for almost 4 years. I asked for so ... 

Taco Bell Corp.
angery customer I went to a taco bell on Morse Road columbus ohio on 18 oct ... 

Shell Oil Company
MA Crantz I have just spent the better part of one hour searching for ... 

Starbucks
coffee lover Go to a dermatologist and get a note. My fingers crack from ... 

Wal-Mart Stores, Inc.
clsims1961@gmail.com Hello, I shop at your Shelbyville,In. store. I take my lunc ... 

AT&T
DROP THEM LIKE THEIR HOT ! What a bunch of fucking idiots at att, they send a customer ... 

Fox News Network, LLC
Attention Management Oh where, Oh where do the postings go ? Oh where, Oh where, ... 

Nordstrom, Inc.
Bryan Have you heard of Anomalie for wedding dresses? They are ta ... 

Macy's
Laura parge I ordered a jacket online it came two days ago. I just noti ... 

AT&T
Bill I don't blame you for complaining to AT&T about this ha ... 

AT&T
Wes I literally just had this happen to me not more than a half ... 

AT&T
Linda Received my monthly bill which this month had escalated $50 ... 

JetBlue Airways
Kimipelli So I go to check in for our flight home-the whole 24 hour b ... 

Old Navy
First time shopper! First time at the Owens Mills Store, very sloppy store, clo ... 

Amazon
Anonymous Amazon refuses to deal with bad, unresponsive sellers. Why  ... 

GameStop Corp.
Sarah80 I have emailed Gamestop numerous times trying to resolve an ... 

McDonald's Corporation
Brooks Bahr I was treated very rude by the manager at store

Fox News Network, LLC
Sage replies on Disappearing Comments I have no idea why this site is not self clearing. Logicall ... 

Petsmart
mbarth2@verizon.net Today is my last day shopping at PETSMART. They refused to  ... 

Greyhound Lines, Inc.
Chutes Horrible service. Filed a complaint after five phone calls. ... 

Safeway, Inc.
Chad Graves Lady at Safeway head of cashier is awful to the employees.. ... 

Safeway, Inc.
Maricel This is the 3rd time I had a bad experience at Safeway. Eve ... 

Old Navy
L Blake Gastonia NC has the slowest, most poorly run store in the c ... 

United Airlines
Vlad ARTIFICIALLY INTELLIGENT THIEVES ARE HERE: UNITED AIRLINES  ... 

Payless Shoes
Anonymous Good morning,Just wanted to inform you that the Payless Sho ... 

Outback Steakhouse
James Brown I would like to advise you of what I experienced at your Or ... 

Fox News Network, LLC
Reply to Disappearing comments!!... Thank you for your reply. Do you think Google could be deci ... 

Tumblr
Anonymous I think you should contact the FBI. I have contacted them m ... 

Rent a Center
Tamara Needom I had been renting from you all for three years I do not li ...