Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.497487
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
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Mad Okie Mom - 7 d 13 s ago

0

SIGNING YOUR SOUL TO THE DEVIL:DO NOT BUY FROM CAR MART (Poteau,Ok branch)they sell S*^' vehicles at a high price and OMFG your late and its constant HARASSMENT!

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US Navy VET - 7 d 20 s ago

0

DO NOT BUY A CAR HERE. Go anywhere else, seriously. This place doesn't deserve to have the name America in the title, is should be called Crook's Car Mart. America stands for freedom and Justice, and you'll be wanting some if you get in a contract with this company. Don't do it, go somewhere else, ANYWHERE else!!!

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David Price - 9 d 20 s ago

0

I am very concerned about your Richmond,Kentucky "dealership." I have purchased a vehicle there in February. The vehicle purchased is a 2004 Ford Escape.First it was sold to her way over the actual value of the SUV, Then it started noticing problems right away.I have asked to speak with General Manager of this dealership at least 5 times.He is never there or out to lunch. I've never seen any place of business that the General Manager will avoid talking to there customers.I worked 35 years in retain and at least 20 years of that was spent as an Assistant Manager.at a Big Box Store.I stopped by yesterday and explained that it's leaking oil and throwing it back on the motor.,along with other problems.NO wonder Buy here Pay her lots get a bad reputation because of dealerships like this.Everybody Needs to Ignore this dealership

I was deceived about this SUV from day one.We make our payments on time on the days told them.The first and 3rd Wednesday of each month.If I don't get my check on the 15th or later.They call then.I have asked them to Quit calling its harassment. I AM a Disabled combat vet. will also make this information available to the BBB and there Coorperate office in Bentonville Arkansas.

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Becky - 13 d 3 h ago

2

I don't think it's right for you to make no payments on your vehicle when it needs to get fixed especially if it falls on their end now if u had some to do with the vehicle breaking down or what ever then yes u come out of your pocket but when it falls on their end the customer shouldn't have to pay nothing. Now if I feel some thing not right n it's wrong doing I'm gone speck on it.

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A person that needed a car and found hell - 20 d ago

Samara and Leah are the worse people to deal with.. bully you and harass you come to your house if you're one day late on a payment no matter the sercumstanice over priced and got ripped off. Don't go get a car from Carrollton GA carmart off bankhead hwy.... please believe me..

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Becky - 13 d ago

2

Hey why they make u pay $75 after they have fixed your vehicle when it wasn't your fault that it broke down

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Charlie - 29 d 4 h ago

0

I am very concerned about your Mountain Home, AR "dealership." I have an 18yr old in my household that purchased a vehicle there in October. This was her first purchase of a vehicle and she was taken very much advantage of, had I had know she was doing this I would of told her no. The vehicle purchased is a 2006 Chevy Malibu, first it was sold to her way over the actual value of the car, the car has been wrecked, the whole front end has been replaced. The wiring has a jumper wire in one place, the front bumper has been replaced and the hood, the hood actually is the wrong hood for the car, it's either a year or two older or newer than what is suppose to be on it. The salesperson, said, when I questioned this, that they don't knowingly buy wrecked vehicles, I about bet you a majority of them on that lot have been damaged. This car had to go back to your mechanics, because of electrical issues with the car, in addition it needed new brakes and it was on the lot in this condition!! I also believe the airbag has probably been deployed as well, the way the steering wheel looks!! Finally to top off all of this the title is the wrong title!! She was handed a title for a 2009 Chevy Impala!! Now, the car mart in Mountain home is in the process of trying to locate this title!! What needs to be done is this sale needs to be cancelled and be null and void and any monies refunded to this girl!! This is ridiculous. I have made the attorney generals office aware of this, the local government in town (whom I work for) as well as the revenue office, to say the least not one person had anything nice to say about your car mart in Mountain Home, AR!! I will also make this information available to the BBB.

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Kimberly German - 41 d ago

0

CARMART ARE TAKE ALL UR MONEY ,SELL YOU A LEMON, TREAT YOU AS IF YOU ARE TRASH ,FUCK YOU TOTALLY, SINCERELY SINGLE MOM , PUT 3,000.00 DOWN,MADE 360 MONTHLY FAITHFUL, CARRIED FULL COVERAGE INSURANCE AMERICAN FAMILY AND WAS SOLD A LEMON, SORRY JERMY ....... JUST BC YOU DON'T LIKE THAT I HAVE A VOICE,NOT INTIMIDATED BY YO ASS, TELL YOU THE DAMN TRUTH ABOUT YOUR UNFAIR, UNKIND, PIECE OF TRASH YOU ARE,YOU DON'T LIKE ME,WELL LAUGHS ON YOU NOW , YOU HAVE DONE SO MUCH DAMAGE TO ME ,JUST SIMPLY WAIT, PROMISE WHAT COME AROUND, DOES GO AROUND AND ONE DAY SOMEONE WILL DO TO YOU EXACTLY WHAT YOU HAVE DONE TO ME.....GOOD LUCK YOU WILL NEED IT, SELLING A SINGLE MOTHER A LEMON FOR OVER 12,000 THAT THE ENGINE BLEW, WOW , HOPE YOU HAVE ALL THE PROBLEM I HAVE GETTING A LEMON, YOU SHOULD THINK ABOUT ANOTHER JOB, YOU ARE THE WORST ,UNKIND, HEARTLESS PERSON IVE CAME ACROSS!!! GOD PRAY FOR YOU KIMBERLY

GERMAN

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Curtis Edwards - 46 d ago

0

do not. I repeat DO NOT buy a car from car mart they WILL screw you over and will not help you after they do. I have purchased 2 cars and both have been lemons.The car mart in berryville Arkansas is the one I went to and their manager refuses to return my calls.NEVER BUY A CAR FROM CAR MART!!!

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Kim - 41 d ago

0

I'm not sure you are but I know that you are so true I have been screwed by Car-Mart in Warrensburg for the last two-and-a-half years over this Ford Explorer and I'm suing them I'm so sick and tired of them they have switched hands four times in Warrensburg and two years and they sold me a lemon the engine just blew don't buy from Car-Mart

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David - 93 d ago

0

I have been a customer of car mart for over 4 year's and have brought business to your company recently I had a knee replacement surgery and was on disability for 4 months and never missed a payment even though my motor was blown and they ordered me another one which was bad so they ordered another one not to mention it took them over 3 months to get the motor and it was making lifter noise on the second day I reported it to car mart and took it to the mechanic shop that put the motor in he said it was a lifter or a rod and suggested that I get another motor which I told Batina at the Shawnee office because the motor had a warranty now it's been over a month and they haven't said anything about getting another motor but I went back to work on August 1st which put me a week without a paycheck I called and talked to them and was told to come in and set up payment arrangements on Friday I did what they asked and Betty wasn't in the office as she told me she would be so Wanda got Betty on the phone and we made a verbal arrangement that I would pay 20 extra dollars a week for 5 weeks and everything would be fine in the meantime they have been blowing my phone up over and over and now there trying to charge me almost 100 dollar's in late fees when I did everything I was asked then today my fiance went in to make the payment and Batina was very rude to her and made threats about repoing our vehicle when we are only 20 dollar's behind on our payment then called my phone trying to tell me that I'm behind and had no arrangement made which I have a witness on all of this she has left threating message's on my phone and made threats to my fiance I have turned all of this over to my attorney because I have tried every way to get in touch with the corporate office and it turns into a fight every time I go in and try to make my payment Batina is a piece of crap manager and I don't have to put up with her anymore someone best get hold of me

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Jonathan F Smith - 44 d ago

I purchased a 2008 mercury sable and have paid over 700 dollars on a tail lights that no one can fix i asked could i trade for another car and they said i didn't have enough equatiy in the car i have what the he'll know the manager is dodging me and want return my calls.

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Carl Anderson - 47 d 10 h ago

1

America Car-Mart is the biggest host in car selling history very unprofessional and unreasonable under the Lemon Law they are selling vehicles under a short warranty that leaves you holding the bag of responsibility Deshawn Bell and his team of experts are very unprofessional when it comes down to customer service and quality this matter must be addressed immediately

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Erie Anderson - 58 d ago

0

So since June my car has been in the shop.

After all this managers didn't return my calls.

I let them try to figure out what they want to do that is car-mart I mean. This what they offer me.

They want me to give them all the money I paid in on that 2004 Dodge Ram.

Then they want me to buy another truck at start over payments. The money I paid in I just give them it's all gone they keep it really. Where is the satisfaction in this I call it sucker me if I do this.

Considering I traded my old truck in for this junk that they call a truck.

So I guess we half to do this a different way.

I have gave u every opportunity to set this right.

And u know it. And u know u were in the wrong as a whole company this why you make yourself look bad.

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Anonymous - 60 d 7 h ago

I just wanted to let you know that in lebanon mo your office manager has been messing around with some of your customers. I believe it is very unethical. I have been a customer at that location since the 2nd year it was opened and her doing this makes me not want to come back there.

Flagged for review. 
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Anonymous - 60 d 6 h ago

Ignore that last comment my sister is trying to get the poor girl in trouble because she doesn't like her. I apologize for the waste of your time and resources. I'll try and make sure she doesn't do this again

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Erie Anderson - 64 d 3 h ago

Well here it is starting my 4 th month of no truck. Well I guess car-mart is enjoying there self this is the bull i got from their stand in manager. He was saying he unheated my problem from before.well I say yes he did but is it a way that car MART . Too keep jerking us off i mean its still car mart the same company i called over the boss here head. Trust me this company dont care if have a decent ride. All they care about is there money . If i was to walk away they go after my paycheck. If i pay it off and its still not fixed . I am left with junk. Its a loss no matter what happens. The corporate office if this company is a joke. Tell me of a company boss that don't get involved. So yes they know all our stories and are just railing in the money and laughing at us. This company should be investigated for fraud for the CARS and trucks they sell.

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Erie Anderson - 66 d 19 h ago

0

Erie Anderson. Proud to just throw away my money on kinks. To a company that will make sure u stay broke. That is the only satisfaction you my friends will get from these junk buyers.

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Ikia Clayborne - 68 d 4 h ago

I bought a 2006 Ford escape and I had missed a couple payments car mart said they would work with me I paid Saturday they came Monday took the vehicle from my girlfriend's yard. And she got private property no trespassing signs ...

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Mary martin - 74 d 3 h ago

0

my granddaughter and her husband bought a 2008 ford from car mart in Muskogee ok...they have had numerous problems w the car the latest is the transmission...carmart said they had ordered the parts and had them in that was 3 weeks ago...the car still isn't fixed but u can bet car mart will want their 300 payment on time

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PISSED OFF - 83 d 9 h ago

0

Car Mart in Bowling Green KY is terrible........ They sold me a car that is no good and when you tell the manager and assistant manager about it they look at you like your stupid. I WILL NEVER BUY A CAR FROM THEM AGAIN. Bad transmission and major oil leak. They can have it back

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jason - 86 d ago

0

Car mart sucks!!!!!!!!!!! The one on Tupelo, Mississippi needs to be shut down!!!!! The first car we got from them as soon as we got it we started having problems. But after the fact, Car mart will harass you. One day my mom was taking me to New Albany, which is a little distance from where i live. We had a 09 chevrolet cobalt, we were behind 1 payment because it was friday and our payment didnt flip over for another day. As we were going down the highway we noticed this person behind us trying to flag us down. Well we wasnt gonna stop on the side of the highway for a stranger. Who would? Anyway we started to approach a exit on the highway that had a pilot. So we pulled in and shannon at cart mart of tupelo pulled behind us and blocked us in. And made my mother speak to her manager pat. As a human you have all rights to reject to talk to anyone, even in some cases a police officer. Anyway we talked to pat and she made us drive all the way back to there local car mart. Pretty much harassed us for a $90 payment. I was very unhappy at the way they were trying to make me feel about my parents. Like they were asking my dad how it felt that since he was "unresponsible" and he coudnt pay his bills. My father is a very hard worker and my mom is disabled so she cant work. Anyway they were saying we were taking from there family own family time trying to chase us down. Well you shoudnt even be trying to chase us down for 1 and for 2 its your job. Thats what you get paid for is to work duh. anyway i was very unhappy with this, please dont shop at Americas Car mart, they suck!!!!!!!!!

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Dante - 97 d 3 h ago

0

Carmart is one of the worst places to buy a car I had my power steering and the belt on my car fail I asked if they could put it in the shop and I get a loaner till fixed they looked at me and said we do not do loaners and it could take up to two weeks to fix so I said fuck it and went to another company to get a car the company I went to gave me a brand new car with number to number warranty and if they have to put my car in the shop they will give me a loaner now a month later Carmart is saying I need to pay or they would send me to court the worst part is the whole reason I said screw it is because it never should of passed inspection to be sold because the brakes were shot and it has no emergency brake so I parked the car in their lot and left it but now they want to screw me even more fuck Carmart and may you greedy bastards rock in hell!!!!!!

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Robert - 109 d ago

0

I got a vehicle making payments on it and it got rear ended and Kim at mountain home told me if it's totaled I can't keep it and I had a geo prism that I owned and that vehicle got hit and the insurance company said I can keep it and i also got money for it and this dodge I have she won't let me keep it even if the insurance company says I can and I think that's bull Bc me and dad can fix it all it really has to be is straightened out and she says I can't so if I have to take it back Bc of this bull crap I'm not going back with u guys Bc I tried to give u guys a chance Bc I heard alot of bad stuff abt u guys and this is more then bull crap so from now on u guys can FUCK yourselfs Bc if this vehicle has to be taken back Bc of this I'm no longer gonna be with u guys and another bad thing is u guys overcharge people but I'm not worried Abt that all I want to do is keep my van even if it gets totaled this is Robert but if I can't keep the Dang van u guys will lose business from me and everyone else I have some friends with u guys and they r even thinking Abt stop using u guys and I won't be sending people ur way I'll be sending them to everybody else except u guys Bc u don't treat people right and in the constitution people has a right to keep a vehicle after its been totaled and if I can't keep my van Bc of this bull crap then I'll get a lawyer idc anymore I fell in love with this van and now u guys might take it away from me that's not right and I'm the 1 making payments on it and it should be my choice and I was still gonna finish paying it off even if it does become totaled but if u guys take it I'm not paying on it anymore and I'm not gonna start my 2 and a half yrs over again when u guys should do it where I left off for another vehicle instead of making us start at the beginning u guys are too high and over charging people which is also bullshit but that's not what I'm mainly talking abt I'm mainly talking abt is I want to keep the dodge grand caravan but if it gets totaled I can't I can talk to the insurance company but Kim told me even if they say I can I still can't which is FUCKING bull shit

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Anonymous - 102 d ago

Did u pay off car? If u did thin the car is yours not theirs. By law if it's paid off wreck or not they can't touch it.

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Anonymous - 102 d ago

The money from the insurance paid it off.

You had full coverage right? Well the car should be yours for about 400 or 500 no more if totaled.its called buy back all insurance companies do that.

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