Information, reviews and public commentary for US companies

 

America's Car-Mart Inc

Rating
0.504673
Web
www.crowngroup.com
Address
1501 SE Walton Blvd # 213
Bentonville, AR
72712-3746
County
Benton
Contact
Tilman J Falgout Iii
Role
CEO
Phone
(479) 273-7556
Fax
(479) 273-7556
Annual Sales Est
$154,885,000
Employees
700
SIC Code
5511
General profile image

Emy - 4 d 17 h ago

0

Bought a car with them less than 6 months ago. What is the warranty for?!?! My alternator has gone out, has a oil leak on front gasket, water hose leaking, 4 bad tires because the alignment is so bad, brakes replaced, battery. I called to talk to manager about lemon they sold me and she said I have to make an appointment to come in. I said how am I suppose to come in. My car is broke down again and in the shop. She said I will tell them you called they are with a customer. Hour went by I called back. after asking my name again put me on hold for 15 minutes just to have someone pick up and hang up. Called back and mysteriously they were out off the lot. So I called back and they are with a customer. No return phone calls from them at all. Not a good business at all. Working hard to pay my bills and have to pay more to have my car fixed every 2 weeks. I would not go there at all. Not a way to run a business. I will tell everyone I know that they are not customer friendly to the ones that keep them in business. Also will go to better business bureau if this is the way they want to run a business. I pay my bill and I deserve a call back at least so we can talk about the lemon you sold me under a false warranty.

General profile image

Anonymous - 3 d 39 m ago

I went through the same thing. Crash

it

General profile image

Sam - 2 d ago

I went through almost the exact same thing! my alternator went out when I was in oklahoma. I had to fix everything out of pocket just to get back to mo

General profile image

Emy - 4 d 17 h ago

0

Forgot to mention that is the magnolia, ar carmart.

General profile image

Lisa Morrow - 6 d 9 h ago

0

This company is horrible!!! How can any of them sleep at night knowing that they are screwing hard working people out of their hard earned money?!? Putting innocent lives at risk, adults and children, by selling such untrustworthy vehicles!!! Not only are the occupants of vehicles in jeopardy but the people on the roads with them also!! Nothing like a mother whose child has been injured or worse, due to someone else's neglect!!

General profile image

Thomas Morrow - 6 d 9 h ago

0

Bought 2001 Dodge Ram 1500 4x4 on 10-28-16. Next day in garage for CV/U joint replacement, 4-5 days later back in garage for transmission replacement, power steering pump bad, promised different set of tires since the ones on it so bad, company refused after contract signed. Charged$75 everytime truck in garage. SORRY COMPANY!! Build their sales off lies!!! Durant OK is where I did my business, but from reading complaints, apparently they're all crooked. When trying to speak to manager, all he would say, not my fault you're having so many problems, did you sign contract, then we're done here, stood up opened door and said good day people, with snide grin. I said well I'll visit with attorney. His answer, we've been to court to many times to count and haven't lost yet. DOES THAT NOT TELL YOU SOMETHING ABOUT THIS COMPANY?!?!?!

General profile image

Jslemin - 7 d ago

0

Bought. Car last March 2015 under circumstances that the back Rim would be replaced full alignment would be done and battery would be replaced. We heard nothing for 2 weeks after taking car so went and talked to manager he said he would order Rim and make appointment and get it fixed. 2 weeks later nothing so we went back again. Keep in mind were making payments on something we can't drive because the rim is do bad off. 1 week later manager quits. New manager comes in so we tell her she says she will find Rim and get it to shop . Weeks go by and nothing. We have had car for 10 months driven it 5 times. Finally I got to the point were I went in and said enough. Was told I would not have to make payments until it was fixed. 2 weeks later still nothing. I had to find the rim which took 5 mins and take the site to carmart to a worker from another store to order it. The manager stated she could never find one. When the rim came in they sent a tow truck to get the car. Then they call me and say your car is done but you owe us 648.00 in payments or 207. In interest to have the car back. They sold me a car under false pretenses and it's against the law.

General profile image

Roy Loyd - 13 d 1 h ago

0

Not behind in Payment. Pay it every other Wednesday. Already this week they have call3d me 3 times wanting to know when we are paying the damn Payment that is not due till tomorrow. We only owe a little over 600 dollars and they think it'should ok to harass me because it's a holiday weekend? When I pay this off in 6 weeks or sooner I'm going to tell your manager in the Gadsden office to kiss it where the sooner unknown doesn't shine. Worst customer service ever. Is interested policy to harass current customers until they hate your guts. (hidden).

General profile image

Mr. Jimmy Sapienza & Sandy Simon - 17 d ago

1

Hello I don't know if I have the right Office to talk to some one about one of your sells men at your Carrollton Car Lot I would like for you to call my wife we got a 2005 Town and County mini van from there lot and we were told that everything work in the van we didn't have our CD's with us we went and find our CD's in our storage shed and by the time we find them the Car lot was closed so the next day we went there and told your salesman that the CD player did't work and he told my wife that it was her problem now and we hadn' t had the van over 30 days and if this is how America Car Mart manager \ salesman are going to be with your customers buying cars from you guys then I' all make to tell everyone not to buy a car from you guys and I would like for you or some one MAKE the Manager call my wife and set up a time for them to fix our AM FM radio CD player my wife's number is (hidden)

Thank you mr. Jimmy Sapienza and Sandra Simon

General profile image

Brianna - 17 d ago

0

My Durango was in the shop 3 times and come to find out, Car-Mart sold me a total loss vehicle! It had been title washed. And then they offer to let me out of the contract for $.40/mile I drove the vehicle and a $500 credit! Needless to say, my lawyer is handling the situation now!

General profile image

Steve - 17 d 1 h ago

Attention...

Could someone from the corporate office please call Steve Turner ASAP

(hidden)... IN REFERENCE TO A NEW PURCHASE!

General profile image

JENNIFER - 18 d ago

0

Car-Mart's North location is Tulsa has had my car for over a month. They were supposed to "replace" my engine with one they found for $2500. I gave them $500, in mid October which paid my car not up through Nov. 10th. Then I gave them another $500 a week later to start the work. Later I found out they were simply repairing the engine piece by piece, it took them over a week to put even come up with a part list. I am a single mother with 3 kids under age 4. For the last month I've been waking up every day not knowing how I am going to get to work and get my kids to school and get everyone home. I've used family members cars, gotten cab rides, and uber faithfully of course. Gotten stuck outside in the rain waiting for a ride, missed important work meetings, and ultimately inconvenienced others. I have to carry my kids car seats into day care everyday because 9 times out of 10 the person I found to drop us all off, won't be the same person picking us up. On top of that ERIC a new service manager at this location is been incredibly rude. Over talking me, telling me "what they will do regardless of my requests", and even hung up on me. All for a car I am still paying for. I'm LIVID. And getting ready to take legal action.

General profile image

furious - 18 d 4 h ago

0

I'm pretty damn mad

General profile image

Jonathon - 20 d 3 h ago

0

The worst place I ever used, I used the location in macon Georgia and they have the worst staff. The General manager Chris and accounts person Christy told me when I got the vehicle back how things were set up and now lied to my face. They are very in professional and the biggest ass holes I've ever talk to. I will be giving this over priced piece of shit truck back.

General profile image

Kathryn - 19 d 17 h ago

I wanna give my car back but they told me that I would be sued and my check garnished.

General profile image

Kathryn - 19 d 17 h ago

Has anyone been sued and had their check garnished from Car-Mart because you have the car back?

General profile image

anonymous - 23 d 14 h ago

5

Why was Scott the manger at the Tuscumbia Al location let go? Big mistake on car mart for releasing him

General profile image

Fishbum - 29 d 4 h ago

0

Please tell me how one of your clients from the VanBuren location can behind on payments, took the GPS out and your company does not get the Crawford County police to accompany to get the car??? And you should prosecute for avoiding your contact efforts and disconnecting the GPS. This is no way to run a business.

General profile image

Sabrina - 31 d ago

0

I Dont have a car. So I so suggest someone call me because I am taking legal action against you all. You cannot legally get away with what you are doing. I am very upset and would not buy a car if 0 down and $25 dollars a month payment.

General profile image

RED - 41 d ago

0

I had the gap insurance and full coverage on an 08 cobalt and I was in an accident and totalled my car. My insurance company payed off the car. Car mart keeps saying I owe them money I just called and talked to erica at the Winchester KY location she is rude and I ask to speak to the person in charge and she told me to go to hell

General profile image

Anonymous - 44 d 9 h ago

This whole compsny is a piece of shit. They don't call there customers back. Corporate don't care. They read these and move on with there day I have called many times left many messages with corporate. We bought an suv two days later the transmission went out they kept our car for a week in a half "fixing it" leavinh us with out a vehicle. We go r o pick up the car snd the transmission is still slipping cause while they told us this issue happens with these cars instead of replacing it they just repaired it so we were forced into another of there cars none we even liked. Then not even a month later the check engine light comes on. And frim under the hood you hear a clicking knocking noise. It was the timing took car to shop waited four dsys. Picked the car up yesterdat started it and still has the same noise and the check emgine lihht is still on

General profile image

Anonymous - 45 d ago

Car mart is a joke they tell u one thing in person and another thing over the phone they don't no how to keep there stories straight they told me in person that if I have trouble making good a payment then just call them and they will give me another payment day and now they telling me that i need to make a payment or bring my truck back in till I can get the payment in fuck that shit I'm pissed because they screw people over ill never go back to them or send nobody over there

General profile image

Anonymous - 46 d ago

1

Please contact me through email. We are having trouble with car mart in Tupelo, MS. My email is (hidden).

General profile image

Stephanie - 52 d 8 h ago

0

Well had carmart in TUSCUMBIA Alabama fix my car yea right now the damn thing is running hot an they are a rip off wouldn't tell anyone to go there unless they want a piece of junk an they want even help u with another ride even though u have keep ur payments up CARMART IS A RIP OFF

General profile image

cdk - 62 d 5 h ago

0

I am another unsatisfied customer of carmart Corsicana Texas. I have bought 3 cars from there. Everyone I have bought there has been something wrong with it. When you call you get the run around. They don't do what they say they are going to do. When your payment is do and you have a medical problem and you can't be on time and going to be only 8 days late they won't work with you. The manager Elsa, she is the most rudest person you would ever deal with. You try to explain what is going on and she don't won't to hear it and says that not her problem. She treats her employs like crap. They need to turn her in to the labor board. So if I was anyone needing a car I would not deal with this company.

Other Reviews & Comments

Public Storage
Such a Scam to Customers I sent a complaint about one of your facilities and no one  ... 

Dollar General
Frustrated Why do you have such an antique system that can not print o ... 

McDonald's Corporation
normajay on moneday dec.5,2016:at 10:00am on 9th street intersection ... 

Bank of America Corporation
Barbara Goldblatt So what do you intend to do about having to wait 45 and 30  ... 

Amazon
Anonymous I am not happy with Amazon customer service at ALL!!! They  ... 

AppleBee's
jojo5ooo We recently visited the Applebee's in Bay City, MI. Everybo ... 

Greyhound Lines, Inc.
Iris D. Iri

Citizen's Bank
Anonymous I have been a 32 year customer of Citizens Bank in Buffalo, ... 

Aeropostale
Mad Mom in Panama City FLorida I bought pants for my son and they where to small when i we ... 

J. C. Penney Corporation, Inc.
jojo5ooo Rarely do I complain. So I'd like to start with, I bought a ... 

Rooms To Go
Angry Family Unless you don't care about excellent customer service DON' ... 

BP Oil
Ashely Yancey I just recently moved to Portage Wi, I have been a loyal cu ... 

Auto Nation Dodge
Mudbug42 The Albany ga auto nations service department is terrible a ... 

Safeway, Inc.
Anonymous they're probably on board with trump

AT&T
Anonymous I'm owed a $100 refund because I was not able to have servi ... 

Food Network
Judy from Salt Lake I am a food network junkie and have been watching for years ... 

Honda Motor Company
Honda Burien Purchased a new car at Burien, WA Honda this past weekend.  ... 

Amtrak
Becky Amtrak....do you read these messages? Maybe you should!!!!  ... 

Lg Electronics USA
Anonymous Cooked01 purchased a microwave from Best Buy and the microw ... 

Enterprise Holdings, Inc.
Jones Reserved a 29.99 a day car, promised a Kia Rio or equal. Wh ... 

Albertson's LLC
Gary It seems like every time I shop at the store near me I am a ... 

Circle K Stores Inc
Aggravated Customer HAHA! Website would not let me post my whole review... Fina ... 

Spirit Airlines
Anonymous I've been on call with customer service since 9 a.m. reques ... 

Fandango Inc.
Anonymous AWFUL Never can get thru to anybody and when you do they sa ... 

Cricket Communications, Inc.
Sonya Just had the same thing happen to us. Please file a complai ... 

T-Mobile USA, Inc.
CHERYL HUFF Hello My my name is, Cheryl Huff. I am very up set with T-M ... 

Dish Network
Disappointed To much to say but will say very very unsatisfied with my s ... 

Ashley Furniture
Gordhan We bought dinning set, delivered on Dec. 2ND. we were not h ... 

Forever 21
Anonymous why does it say customer service 24 hr but no one is unable ... 

Barnes & Noble
Linda I have a choice in where I spend my money, and, until your  ... 

Autozone
Rpatrick@y I am a former employee of Autozone. Did you check your moto ... 

P F Changs China Bistro Inc
Anonymous Chevy chase location sucks the gm tamika smith is not a goo ... 

Nordstrom, Inc.
Liz W. To: Blake Nordstrom

Outback Steakhouse
Mouchettee Muhammad The restaurant in Southfield Mi. have me THE WORST SERVICE! ... 

Victoria's Secret Stores, Inc.
Phil S Lanier ll My name is Phil Lanier ll and I would like for someone in c ... 

Great Clips, Inc.
Vern I arrived at my Great Clips forty-five minutes before my st ... 

Frys Food Stores
Diane Fourtot/dfourtot2@gmail.com A few weeks ago Frys food put up a Help Wanted paper outsid ... 

GameStop Corp.
Anonymous Store # 5065 in Sturbridge MA is the worst. How they treat  ... 

Fox News Network, LLC
Jill Stein Watched Fox Sunday...Jill Stein was on..She pulls numbers o ... 

Church's Chicken
Anonymous Yes you got a problem we are employees at the Church's Chic ... 

Placeholder advertisement