Information, reviews and public commentary for US companies

 

Autozone

Rating
1.089962
Web
http://www.autozone.com
Address
123 S. Front St.
Memphis, TN
38103
Contact
William Rhodes
Role
Chairman, President and CEO
Phone
(901) 495-6500
Fax
(901) 495-8300
Employees
65,000
Twitter IDs
@autozone
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Billy Barringer - 1 d 11 h ago

0

I asked my gf to call and check on a price for me for some parts I needed.She called our local zone and someone by the name of Robert Conner answered.Robert just so happens to know my gfs ex husband and started asking personal questions...I feel like this person that works for Autozone should not be asking personal questions as to a customers relationships while he or she is "on the clock"with Autozone.....Even stated"My truck looks better than Bennies"....hmmm.....no more business with Autozone here!

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Ashley - 15 d 7 h ago

Up until two days ago I was with the company for 9 months and had 0 points on my attendance record. Last week my store manager informed me that the hours in my commercial department were going to be cut and split between me and the other employee who works in the department hes been with the company 2 months. I asked how many hours would we get she informed me it would be 30 to 32 hours a week for the next couple months. I was totally ok with that being I'm a War Veteran and have has several appointments to make and at least we were both going to get 10 less than normal. My first day this week Wednesday I was informed that the other employee went to one of our commercial customers and dogged out our boss and the company for cutting his hours. I asked my boss to be honest with me and tell me what was going on with my job and position. She informed me that the customer called the corporate office and said if the other employee wasnt there they wouldn't do business with us anymore. So when the schedule came out for next week I had 22 hours and he had 39. My length of service with the company and reliability ment absolutely nothing to Autozone. The only thing they care about is money and if the customer is a sexist bastard and wants a man that's what they will get. On several occasions I have offered the customer exactly what my Male counterparts have and it wasnt right unless someone with a dick swinging between their legs said it AUTOZONE DISCRIMATES AGAINST WOMEN EMPLOYEES! I really loved my job that's what makes this situation worse for me. I finished the shift Wednesday and didn't go back. IF YOU ARE A WOMAN TRYING TO WORK FOR THIS COMPANY SAVE YOURSELF THE TROUBLE THEY TREAT YOU LIKE SHIT! They have women in the stores because they have to not because they want you there.

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Wrongfully_terminated - 3 d 12 h ago

0

***********TO ALL WHO RECIEVE THIS EMAIL, WITH MANY MANY MORE TO FOLLOW, PLEASE NOTE THAT THIS EMAIL WAS INTENTIONALLY ADDRESES TO LANDON LEE BRINK, REGIONAL LOSS PREVENTION DETROIT AREA. THIS EMAIL IS OF UTMOST IMPORTANCE AND WILL SPELL OUT ALL THE CRIMINAL ACTIVITY THAT HAS NOT ONLY BEEN TAKING PLACE IN STORE #2254 (HAZEL PARK, MICHIGAN), BUT HOW PEOPLE IN THE DETROIT CORPORATE OFFICE HAVE CONTINUED TO COVER EACH OTHERS BACKS AND ALLOWED IT TO HAPPEN. PENDING YOUR REVIEW OF THIS LETTER, I AM DEMANDING THE TERMINATION OF LANDON BRINK (RPL) AND BRANDON HARRIS (DM).

Landon,

This is Martin (2254). I am emailing you through a friend's email address due to the fact mine is crashed at the moment.

Please note that my refusal to discuss matters with you had nothing to do with the situation itself, rather had to do with the people present. This email shall outline and detail the people and occurances in question,and it will not be good. However, "it is what it is".

Brandon Harris: This individual has complete disregard for the safety of the employees of AutoZone and the protection of its assets and property. It is evident he is only concerned about staffing stores as fast as possible to keep red flags from moving out of corporate and into Memphis HQ. As far back as October 2018, there was an individual at #2137 named Melvin Brown. The individual claimed he had a degree in Business Mgmt, however he had no knowledge of even the simple things I too was taught in college. Other red flags were raised about him, Brandon was notified, but disregarded me. A couple months later that safe was cleaned out. Around March, Brandon hired Curshawn Williams a couple hours before his start time he was seen on the internet brandishing weapons and threatening to shoot the place up. Brandon was notified and you were notified but neither cared.The Hazel Park police did though. Curshawn fled and corporate later determined he was close friends with Destiny Corcoran who got him the job (we will get to Destiny shortly). Brandon came in a couple days later and wrote me up. Apparently at AutoZone it's illegal to report crime. My civil and constitutional rights were violated and legal representation WILL BE sought. Numerous complaints have been lodged against Vaisha Harvey and Arrion Ford for theft. Has anything been done? Nope! My jacket and wallet were stolen by an employee. You and Brandon were notified. Brandon told me not to call the police. So what I'm trying to figure out where I have not done my part to prevent loss, because evidentially every time I do I'm punished for it. If your looking for the "root" of the problem, I think we both found it. Before we move forward, did you not write up a form for management to sign stating the store will not open early, close early not will any employee be left alone in the store? On Saturday, June 8th, 2019, Store Manager Amanda Neibel contacted Brandon Harris to notify him no one was staying to work, no one was willing to come in and she was at the store alone. Brandon told her to find someone to stay, then hung up refusing to take any calls or texts. She worked the shift alone. When I came in this morning the place was a ducking wreck. I swear David Michalak would kick someone's ass over this!

Destiny Corcoran: As a CSM, it is Destiny'S duty to protect company assets at all costs. Commercial carries a great deal of finances to cover/run the store. She knowingly and willingly drives the prices into the ground without just cause, only screaming "customer satisfaction". Believe me if I was getting parts at next to nothing I would be extremely satisfied! To deliberately drive down prices is a loss to the company and interested parties. I as an AutoZone shareholder am an interested party and very dissatisfied with this practice. Destiny continues to walk off work for the day with the lockbox keys. Brandon had been notified. Destiny continues to do audits and sweeps without a second witness or password. Brandon had been notified. Destiny teaches people how to force returns without receipts. Destiny has RIGHTFULLY accused me of "running a police department" meaning I do question customers when they try to pull fast ones by boxing up garbage parts as new trying to get refunds. By questioning customers when the warranty files and information don't add up or come back as them. By generally cutting down on and stopping retail fraud. Destiny trains the employees to ignore and disregard me. She brushes off my claims of theft to her by saying you can't prove it. Further, when she doesn't get her way she will walk off the job or not come in. She is a spreader of lies and rumors. Tonight I was taking out the trash and employees at the Coney island were yelling what's in the trash? What are you throwing out? Was it checked? Did the alarm go off? Evidentally they must be aware of what's going on, and I suspect Destiny of spreading this because she frequents the Coney island a lot.

Matthew Messenger: Has a past of theft from orielys. He didn't do it but he was found guilty and fired. From day one Matthew was on some crackhead bullshit. He would solicit customers for money, solicit the owners at the party store for money, charge customers to check their fluids, solicit employees for money. One night he was eating a bunch of candy at the counter. He offered me some. He paid for it with a merchandise card. He stopped coming into work and a guy came in about 5-days ago. He returned merchandise and Matthew gave him a merchandise card. What he discovered when he went to an AutoZone in lake Orion was that Matt gave him a fake merchandise card and kept the real one. Matt continued to ask if the cameras work. I told him I don't give a fuck If they did or not. I have no reason to give a shit because I'm not doing anything wrong. Matthew had no money and everything that comes out of his mouth is a lie and a scam. After you talked to him he fled and has not been seen or back. Signuficantly, he would show up for work with assumed stolen property in his vehicle-numerous flat screen tv's and multiple laptops. Further, he shared an email with me where his brother is coming up from tennessee and they are going to run a catalytic converter theft ring. Also, multiple drug dealers have been coming to the store looking for him and he has since moved out of the neighborhood. I know because he don't know he lives across the street from me.Coincidentally I show up for work everyday. Funny how certain people, who know the heat is on continue to call in or fail to show up for work.

So far the best decisions that have been made were to bring in Amanda Neibel, Marcie Adair and Mike D'Anna. As far as I am concerned Destiny, Vaisha, Arrion and disrespectful Jeffrey Lubeck can get the fuck on down the road.

When it comes to me, I protect the company and its people! Three longtime thieves I have ran out of the store are: Michael Robinson, Chris Robinson (his dad) and Kenny Atwood. These people have been stealing from the store forever, before I came there, and I let them know!

This email will be sent not only to you, but officials in corporate, officials at HQ, the senior corporate attorney for AutoZone, and of course attorneys within my network circle.

I guess the question is, after attempting to stop losses at this store on several occasions, being punished for doing so on numerous occasions, what exactly is it you wish to talk about?

*********TO ALL WHO HAVE READ THIS EMAIL AND DISPLAY A HINT OF CONCERN, I AM ASKING THAT THIS EMAIL BE GENERATED, PASSED AROUND AND THAT THE DERELICTION OF DUTY AND LACK OF COMPANY ASSETS PROTECTION BY LANDON BRINK AND BRANDON HARRIS, BE NOTED, INVESTIGATED AND DEALT WITH APPROPRIATELY TO INCLUDE TERMINATION AND POSSIBLY PROSECUTION***********

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Wrongfully_Terminated - 3 d 12 h ago

0

----- Forwarded Message ----- From: Eriq Dalton To: (hidden)" ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) ; (hidden) Sent: Thursday, June 13, 2019, 4:07:36 PM EDT Subject: Store #2254, THEFT and corporate refusal to cease activity ***********TO ALL WHO RECIEVE THIS EMAIL, WITH MANY MANY MORE TO FOLLOW, PLEASE NOTE THAT THIS EMAIL WAS INTENTIONALLY ADDRESES TO LANDON LEE BRINK, REGIONAL LOSS PREVENTION DETROIT AREA. THIS EMAIL IS OF UTMOST IMPORTANCE AND WILL SPELL OUT ALL THE CRIMINAL ACTIVITY THAT HAS NOT ONLY BEEN TAKING PLACE IN STORE #2254 (HAZEL PARK, MICHIGAN), BUT HOW PEOPLE IN THE DETROIT CORPORATE OFFICE HAVE CONTINUED TO COVER EACH OTHERS BACKS AND ALLOWED IT TO HAPPEN. PENDING YOUR REVIEW OF THIS LETTER, I AM DEMANDING THE TERMINATION OF LANDON BRINK (RPL) AND BRANDON HARRIS (DM). Landon, This is Martin (2254). I am emailing you through a friend's email address due to the fact mine is crashed at the moment. Please note that my refusal to discuss matters with you had nothing to do with the situation itself, rather had to do with the people present. This email shall outline and detail the people and occurances in question,and it will not be good. However, "it is what it is". Brandon Harris: This individual has complete disregard for the safety of the employees of AutoZone and the protection of its assets and property. It is evident he is only concerned about staffing stores as fast as possible to keep red flags from moving out of corporate and into Memphis HQ. As far back as October 2018, there was an individual at #2137 named Melvin Brown. The individual claimed he had a degree in Business Mgmt, however he had no knowledge of even the simple things I too was taught in college. Other red flags were raised about him, Brandon was notified, but disregarded me. A couple months later that safe was cleaned out. Around March, Brandon hired Curshawn Williams a couple hours before his start time he was seen on the internet brandishing weapons and threatening to shoot the place up. Brandon was notified and you were notified but neither cared.The Hazel Park police did though. Curshawn fled and corporate later determined he was close friends with Destiny Corcoran who got him the job (we will get to Destiny shortly). Brandon came in a couple days later and wrote me up. Apparently at AutoZone it's illegal to report crime. My civil and constitutional rights were violated and legal representation WILL BE sought. Numerous complaints have been lodged against Vaisha Harvey and Arrion Ford for theft. Has anything been done? Nope! My jacket and wallet were stolen by an employee. You and Brandon were notified. Brandon told me not to call the police. So what I'm trying to figure out where I have not done my part to prevent loss, because evidentially every time I do I'm punished for it. If your looking for the "root" of the problem, I think we both found it. Before we move forward, did you not write up a form for management to sign stating the store will not open early, close early not will any employee be left alone in the store? On Saturday, June 8th, 2019, Store Manager Amanda Neibel contacted Brandon Harris to notify him no one was staying to work, no one was willing to come in and she was at the store alone. Brandon told her to find someone to stay, then hung up refusing to take any calls or texts. She worked the shift alone. When I came in this morning the place was a ducking wreck. I swear David Michalak would kick someone's ass over this! Destiny Corcoran: As a CSM, it is Destiny'S duty to protect company assets at all costs. Commercial carries a great deal of finances to cover/run the store. She knowingly and willingly drives the prices into the ground without just cause, only screaming "customer satisfaction". Believe me if I was getting parts at next to nothing I would be extremely satisfied! To deliberately drive down prices is a loss to the company and interested parties. I as an AutoZone shareholder am an interested party and very dissatisfied with this practice. Destiny continues to walk off work for the day with the lockbox keys. Brandon had been notified. Destiny continues to do audits and sweeps without a second witness or password. Brandon had been notified. Destiny teaches people how to force returns without receipts. Destiny has RIGHTFULLY accused me of "running a police department" meaning I do question customers when they try to pull fast ones by boxing up garbage parts as new trying to get refunds. By questioning customers when the warranty files and information don't add up or come back as them. By generally cutting down on and stopping retail fraud. Destiny trains the employees to ignore and disregard me. She brushes off my claims of theft to her by saying you can't prove it. Further, when she doesn't get her way she will walk off the job or not come in. She is a spreader of lies and rumors. Tonight I was taking out the trash and employees at the Coney island were yelling what's in the trash? What are you throwing out? Was it checked? Did the alarm go off? Evidentally they must be aware of what's going on, and I suspect Destiny of spreading this because she frequents the Coney island a lot. Matthew Messenger: Has a past of theft from orielys. He didn't do it but he was found guilty and fired. From day one Matthew was on some crackhead bullshit. He would solicit customers for money, solicit the owners at the party store for money, charge customers to check their fluids, solicit employees for money. One night he was eating a bunch of candy at the counter. He offered me some. He paid for it with a merchandise card. He stopped coming into work and a guy came in about 5-days ago. He returned merchandise and Matthew gave him a merchandise card. What he discovered when he went to an AutoZone in lake Orion was that Matt gave him a fake merchandise card and kept the real one. Matt continued to ask if the cameras work. I told him I don't give a fuck If they did or not. I have no reason to give a shit because I'm not doing anything wrong. Matthew had no money and everything that comes out of his mouth is a lie and a scam. After you talked to him he fled and has not been seen or back. Signuficantly, he would show up for work with assumed stolen property in his vehicle-numerous flat screen tv's and multiple laptops. Further, he shared an email with me where his brother is coming up from tennessee and they are going to run a catalytic converter theft ring. Also, multiple drug dealers have been coming to the store looking for him and he has since moved out of the neighborhood. I know because he don't know he lives across the street from me.Coincidentally I show up for work everyday. Funny how certain people, who know the heat is on continue to call in or fail to show up for work. So far the best decisions that have been made were to bring in Amanda Neibel, Marcie Adair and Mike D'Anna. As far as I am concerned Destiny, Vaisha, Arrion and disrespectful Jeffrey Lubeck can get the fuck on down the road. When it comes to me, I protect the company and its people! Three longtime thieves I have ran out of the store are: Michael Robinson, Chris Robinson (his dad) and Kenny Atwood. These people have been stealing from the store forever, before I came there, and I let them know! This email will be sent not only to you, but officials in corporate, officials at HQ, the senior corporate attorney for AutoZone, and of course attorneys within my network circle. I guess the question is, after attempting to stop losses at this store on several occasions, being punished for doing so on numerous occasions, what exactly is it you wish to talk about? *********TO ALL WHO HAVE READ THIS EMAIL AND DISPLAY A HINT OF CONCERN, I AM ASKING THAT THIS EMAIL BE GENERATED, PASSED AROUND AND THAT THE DERELICTION OF DUTY AND LACK OF COMPANY ASSETS PROTECTION BY LANDON BRINK AND BRANDON HARRIS, BE NOTED, INVESTIGATED AND DEALT WITH APPROPRIATELY TO INCLUDE TERMINATION AND POSSIBLY PROSECUTION***********

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Gail - 5 d 8 h ago

0

Auto zone red oak Texas they hire people that know nothing concerning auto care and maintenance, 3 months ago after days of raining my blazer wouldn't start because of wires being wet went to Autozone to get a can of wire dryer I had two employees tell me they no longer sell it and handed us a can on the shelf insisting That this is what everybody uses now after going home and spraying it on the wires then attempted to start my blazer a huge flame pop up lucky we had a gallon water jug, after reading the label I learned it was highly flammable do not use on motors, a little late for that, called Autozone they said bring it back for a refund, nothing about replacing anything that was damaged they fired the younger guy but not the older guy they agreed to pay for 1 part that was burnt , took 3 months to get it back up and running again , cost 350 being on a fixed income 350 hurts, then today I call to see how much the socket is to replace the oil sending unit ( which was burnt from the fire) I was told they don't make a special one for that so husband called and was told oh yes we have that he asked did you just talk to my wife and tell her they don't make these? He said no that guy left lol and yes he was who I spoke with. Y'all really need to train these people , never again will I deal with them

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Irritated Aunt - 5 d 9 h ago

So it appears that here in the United States, you have to speak Spanish in order to get a job at Autozone. My nephew spends quite a bit of money at the Autozone in Sylmar on Hubbard and Mclay and enjoys working on cars. He was told he should try to apply for a job with them and when he did was told that since he does not speak spanish he could not be hired. I don't know but this seems like reverse discrimination to me

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Nicole Hanna - 5 d 14 h ago

Mr. William Rhodes: Auto Zone claims that they will check your battery for free and than put a new battery in the car right in the store parking lot if needed. I purchased a Gold Duralast battery from Auto Zone and was given a 36 month warranty which I paid for. However, Auto Zone does not tell it's customers is that they do not practice using the standard of care for checking a car battery and in fact, have store clerks that have not been trained in the basic starting mechanisms of a car engine utilizing sub standard "machines" to check your car battery at the time of the customer attempting to utilize their warranty. The outcome is that the clerk will hook their machine up to your car battery and than tell you that the alternater or the starter is what is not working properly in your car, even if the customer tells them they just had to jump start the car to drive it into the store. Obviously if they were able to jump start the car and drive it to the store, than yes, the battery has still some voltage in it. That is what the clerk will tell you. The other issue is that, as a customer, you trust the "clerk" has some sort of training in the starting mechanisms of the car. The scene actually presents in such a way that the customer would likely believe that perhaps the clerk was a technician; but in fact have no training at all in the starting mechanism of a car.

The end result of how you conduct your "free battery testing" is that I brought my car in to your shop twice within a 2 week period with a weak battery and was told that my battery was "good", while the clerk attempted to sell me other auto parts. The second time I brought the car in was after I had the car jump started, and was told a different story about why the car wasn't starting.

Your company is willing to abandon professional integrity at the price of risking the lives of your customers, their families, and your reputation, so that you do not have to honor your battery warranties. I had to bring my car to a professional mechanic shop in order to find out the truth about why the car wouldn't start. The reason was the stark opposite of your "clerks", "techs"? said it was. Your business is a dangerous scam.

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Rickh - 10 d 13 h ago

Worst customer service ever , Raytown Missouri store!! Extreme attitude from so called customer service rep !! Says it's not her job to hear complaints ! Ask for a manager to complain and standing here more then 15 minutes and still no manager comes up front !! Terrible service!! Brought a battery in 3 hours ago to have checked was dead bought a alternator for about 200 and come back for battery was never put in charger !! Employees said not my problem !! Wave finder in the air and walks away !!

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Anonymous - 13 d ago

0

On Thursday May 30th 2019, I went to the autozone located in hemet ca on San jacinto st and they charged my card 1,043.48. I was shocked, I called the regional office in San Diego a million times between Thursday and today Monday June 3rd. Nobody would answer , no one would call back. I barely spoke to someone twice! Twice! With my bank on the call explaining the process to get my money back and what autozone needed to do. It's crazy how no one cares about the money you work hard to earn because it's not them! I explained I have rent to pay, I explained how much I needed my money, left voicemails and all... it's crazy still. Needless to say my bank helped me smh.. everyone needs to be tired! everyone from the man at the store Martin, who charged my card, down to Loni who works at the regional office. Put someone in these positions who will help people not people who don't give a shit about a refund or money THEY OWE YOU. Id never go to another autozone EVER and I'll tell everyone not to as well! What a SHITTY ASS PLACE! The manager at the regional office hung up in my face because I expressed how upset I was, and tried to tell me it was only one hundred dollars! What a shitty ass place! Never ever ever again!!!! This was a horrible experience I have a heart condition and almost lost my life over this! I will never understand why this process was stretched out as long as it was! One star would be too much, they deserve none!!

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intersted in getting auto zone in our town - 16 d 4 h ago

5

MR Rhodes. recently 0 Rilly open store in lake placid Florida . just a cross from my building since I am big fan of your company and you do not have presince in this town I would like to discuss my location for AUTO ZONE in our town

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Sisko - 17 d 11 h ago

0

On May 30, 2019 at 3:45pm I went into the store at 1210 S 63rd St Kansas City, MO 64110 to buy a AC recharge hose. As came into the lot ab employee was outside talking to someone in a car completely blocking the lot making it hard to park. I go in to get what I need then waited in line for a ridiculous long time while there 3 people help someone while 1 was bullshitting with a customer and 2 others were behind the counter not doing anything. After standing there for more than 5 minutes I left the items where I stood walked and went 3 miles out my way just to get proper customer service at another Auto Zone. Because of this I will never shop at that store again.

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Maria Angulo. - 18 d 10 h ago

4

Today I went to the autozone in the city of Douglas, Arizona, I was looking for oil for the transmission of my car, the person who attended me did it in a bad way, first when I had my turn he went to answer a personal call on the phone, I kept waiting in area shift as she stood in the telefoo, and QUAD finished looking badly in computer oil trasmision bearing my car and wrong and search engine v8 as if my car is v6 not However I ordered outside to look for it where the oil was instead of going through the oil of the transmission, I went to look for the oil because I know what the oil is that carries my car and seeing that although it is her task I wanted to bring the transmission oil; the name of this employee is PERLA I do not know her last name but it was the schedule from 1 to 2 in the afternoon of today, May 29, 2019, apparently she is supervisor or manager under the general manager Javier Torres who was not in the store is on vacation and returns until next week, then I returned to the customer service area I said there was no oil for my car and annoyed told me that if there was, to which I replied that it was herself and make sure that there was no oil from the transmission of my MERCON V car and went to the annoying shelf and there was a long time on the shelf, I saw the situation I had to leave the store to see that no longer I went back to the front of the store, later I called to ask if they were going to order MERCON V oil, this time it was a male employee who answered me on the phone and told me that if there was a box in the warehouse that went to the store and if There was a box and oil in the cellar and so I did, I went to the Autozone store again and took a transmission oil from my car MERCON V and stop at the cash register, there was PERLA was counting the money from the cash register and I counted 2 times and when I told him about the money, if he could cheat me, he said: '' wait there I go '' he said it in a bad way and even when the box cut was over, it was removed from the box register and left me to go to take jokes and laughs with an employee who was inside the shelves behind the customer service area and never attended me, I could not pay the oil for my car so I had to return the oil to the On the shelf where he had grabbed to pay for it, I complained to a worker who has been there for many years, just as I am a customer of decades in the Autozon store of Douglas Arizona and Agua Prieta, as it is possible that by needing oil from my car I could not buy it because PEARLE use it I did not want to attend to you and left me standing in the box ready with the money to pay for it. This employee even looks bad her hair was not combed, this day gave the impression of not going well from his mind given his behavior and appearance, then tattos on his skin and an earring on the nose also give very bad imrpesion but on all the treatment and behavior and bad attention to customers, see what happened to me today. My name is Maria Angulo telephone (hidden) that I give to your orders for any clarification and to inform me about this complaint.

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Anonymous - 18 d 15 h ago

1

I absolutely cannot give Autozone of Zanesville a great good or even satisfying shopping experience. Rudeness by Steve Hanes customer service is unequivocally un matched by any auto store in Zanesville area

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Anonymous - 19 d 6 h ago

Don't like service at corpus Christi Horne road store.workers are cruel ,and mean to costomers.They need to be replaced

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Darren - 25 d ago

0

BEWARE DO NOT GO TO AUTOZONE

Last Monday I went purchase some power steering fluid before I went to work. The time was 8:10am . This autozone opens at 8am. I grabbed the power steering fluid and proceeded to go to pay for it. I was told that the registers was not up for cash payments because they just opened and the registers needed time to upload. So I proceed to wait for 20 minutes for the register to be available for me to make my purchase. After 20 mins of just standing there I asked why was the register not working for cash because they open at 8am and registers should work when the store is open. The manager Charlene said they not working and she don't have to have them working at 8am. I said that's your job to make sure customers can make payments and to start the system earlier so that it will be working at 8am. She yells and say she don't have to do anything. At this time another employee John Bowlings walks from behind the register and starts yelling at me about me asking her about the registers not working and me just standing at the front to pay for my purchase. He tells me don't talk to her like that. I'm like look how she talking to me. I'm a customer just trying to pay for my stuff. He proceeded to then attack me. He punches me and all I could do was grab him and try to stop him. He would not stop even tho people were yelling for him to and pushed me outside the store into a STEEL FENCE on my back which the fence then CAVED IN. Finally another employee came out and got him off of me. I was horrified. I called the police who came and asked them for video of the incident. All of the employees said they didn't have access to it only corporate does. The manager Charlene and John Bowlings both lied and didn't tell the truth so the police had no choice and could not arrest him. My new Gucci glasses were destroyed along with me missing one of my 1 carat diamond earrings which came out during to attack. I called corporate right then and there right in front of the police. I spoke with someone who said the district manager would call me back. I was then told by the police that this autozone have allot of problems and I shouldn't shop here because of it. Later in the day after many calls By me and my wife I finally spoke to the district manager Carmen who said I would hear back from him about replacing my things and the employee getting fired however it's two weeks later and no response from him or anyone. I'm sure the employee is still working there. Ready to attack another customer and the manager also still not turning the registers on so people can purchase their items when the store is open. My back is messed up from being thrown into the metal fence. I have scratches and bruises and a fractured finger from just going to autozone and getting attacked by their employee. I WOULD NOT RECOMMEND FOR ANYONE TO GO TO THIS OR ANY OF AUTOZONE STORES. Management should care and look into problems in stores especially when customers are getting attacked by staff. I am sure the videos have been viewed by now and they have saw he attacked me. I guess this is normal in there stores hence they never responded back. I will be following up with legal counsel now since I have got nowhere.

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Jason - 25 d 13 h ago

0

Part time mechanic that hasn't stepped foot in my local autozone in months thanks to the angry cholo employed at store #5494. I just grabbed that store number from a pile of invoices I have from autozone. Once part of a weekly routine, you couldn't pay me to go in there now. The yelp community got so tired of dealing with his disrespect that they posted a description of his truck online. A warning for customers. Be ware if you see this truck in the lot. Be prepared for angry glares, eye rolls, and entitled thuggery. The fact that he's still employed is a sad sign of the shift in this country. Pretty soon they'll be no whites allowed signs posted at businesses. Hard to believe this is the country that I love. The country I pay taxes to. The country I served.

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T - 28 d 12 h ago

0

I asked for someone to check my fuses so I could buy some. My windshield wiper fuse was out. The black lady interrupted me to answer the phone. Then she said y'all don't check fuses anymore. So rude and I wanna know why y'all can't check the fuse anymore. Y'all lost a sale by not helping me. I just want my washer fluid working and to buy a fuse. I'll change it. I just need a fuse checker to tell me if it's bad or not. Very rude people in that store. Leeds AL.

Flagged for review. 
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Tim Pfalzgraf motherfucker - 34 d 8 h ago

0

Piece of shit. Never buy parts from corporate sellout pigs like Autozone.China, China loving little corporate, college educated pieces of shit.

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Jesse L - 31 d 8 h ago

Tim you are so very right. Autozone parts are crap. Wheel hub assemblies and suspension parts are the worst. The box says federal mogul on the suspension but rest assured it's not. As a former manager at Autozone I damaged out more hub assemblies alternators and starters than you care to know. I always tested alternators and starters on the duratester before I sold them and without exaggeration we had a 50% failure rate. When I told my DM and RM of the results I was told to quit testing them.I took pictures of cracks in the hub assemblies and again was told to quit. I was told "that's what warranties are for". Autozone has been so lucky no one has died because a hub disintegrated and 70mph. It's not will it happens but when it happens. And when it does rest assured I will give copies of the emails I've sent and pictures I took to the attorney representing that victim. As a matter of fact Tom Newborn was given all this information and he has chosen to turn a blind eye and a deaf ear. Criminal liability???!

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Anonymous - 31 d 13 h ago

5

Tricia An employee from the Athens location was very helpful when i went in to get wiper blades.

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Unhappy customer wont be returning - 32 d 12 h ago

0

Shaun at 6525 fair oaks Blvd in Carmichael ca was very rude as he was helping me not only that he was yelling at his employees saying the she asked hi. A stupid question and she should already know the answer. Threw his keyboard down and walked away. This is not the first time I have been in the store and he has been rude to customers and employees. Will not return to this store. Will go across the street.

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Puddin - 32 d 13 h ago

0

I went to the Auto Zone in Bedford Ohio on Broadway Ave. to purchase Brake Pads for my 2013 VW Passat. The man who waited on me said to me "YUCK you have a Volkswagen" Then when he asked me what model? I said Passat. He said " I hate those cars" Yuck!. I told him you don't have to like it and how rude. So when he gave me a price and needed my info for the warranty, I gave him my phone number. In the system it read Kevin. So this rude employee asked me, am I Kevin? When he can clearly see I am a woman. Then he goes on to say I have to ask nowadays because of all of this transgender stuff going on. Now I am PISSED OFF. I left the store after this Crap. I will never spend a dime in this store. This man needs to be FIRED!!!! what does any of this have to do with me purchasing brake pads. I will be going back just to get his name. #RUDEMOFO!!!!!!

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Daniel Morrison - 33 d 9 h ago

Well I don't care were parts come from but I do care when you treat me like shit never will I ever buy anything from online asswholes they will never tell you the truth delaying orders because you complain about not being shipped after they take your money

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Anonymous - 34 d 4 h ago

If you love your car, and American made things....Don't shop at Autozone. The man behind the counter is on welfare earning minimum wage selling cheap Chinese parts to broke jobless Americans. I am so friggin sick of returning broken Chinese things that I have resorted to shopping at the wrecking yard for the American made parts that actually work.

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Anonymous - 34 d 8 h ago

Chin China China China China China China China China China China China China China China China China China China China China China. Why the ff$&k is EVERY goddamn thing from China?!?!?!?

F$&ck you corporate sellout pigs. I'm not buying one more penny worth of your China, American job killing shit.

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