Information, reviews and public commentary for US companies

 

Autozone

Rating
1.043321
Web
http://www.autozone.com
Address
123 S. Front St.
Memphis, TN
38103
Contact
William Rhodes
Role
Chairman, President and CEO
Phone
(901) 495-6500
Fax
(901) 495-8300
Employees
65,000
Twitter IDs
@autozone
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Gideon F. - 8 h 38 m ago

1

I want to say that I am sorely disappointed in the lack of service that I received at the store on S. CEDAR St. In Lansing, Mi.. These employees were working tonight and they did not want to give this woman another jump so that she could get her car started, and might I add that it is cold outside. Now this woman has her young child with her and they have been sitting up at the Auto Zone store for over an hour. This is not the level of service that Auto Zone should be known for. The three employees that were working , supervisor included; tonight on April 20, 2018, should be sorely reminded of why they are working.

The lack-luster level of service is unacceptable.

Thank you for taking the time to read this review.

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annoyed employee - 14 h 50 m ago

I need to find out the email of bill rhodes.

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Dumbass - 11 h 22 m ago

5

Not going to happen, clearly you do not know how ANY corporation works.

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Fernando Mena - 6 d 19 h ago

I was an employee for IMC/AUTOZONE corporate in Canoga Park Los Angeles. Why did AutoZone decide to appeal my unemployment that I'm receiving to help me pay bills until I find a new job. That's bullshit because for 2 months I was receiving unemployment then I get a notice in mail from EDD that AutoZone changed their reason for firing me making it seem like it's my fault but AutoZone forces me to sign a "change of relationship." That's wrong and bull.

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LOL - 4 d 16 h ago

Maybe you should call them and find out.

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Alan Trace - 3 d 16 h ago

0

Auto zone has dirty practices all thru its company and I'm about to take them down a notch. They did me dirty the whole 11 years I worked there.

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no one takes you seriously - 3 d 11 h ago

If someone did me dirty once I would look for another job no give them my man power for 11 years.

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Anonymous - 1 d 14 h ago

maybe you did them dirty. are you one of these people who want premium wages when you start and did you actually work?! start there scootere1ab-17a553-ca

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Dieseldogg23 - 16 h 26 m ago

Fight for what you believe in, get an attorney if you can afford one. Let justice prevail. Have faith. If you are really innocent in what happened then do what you need to do....fight.

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Mi Mechanic Auto Repair and tires - 1 d 12 h ago

0

I have been doing busy with autozone for well over 10 year and as a business that buy parts from them i would hope someone finds away to fix the Lifetime Warranty.I have been told that even though i have spent well over 100,000 with them since 2013 im being told that my parts are not under warranty do to a recent fact that i have a balance of 946.00 that 60days back. parts that i got over 2 years ago. With that be said. Autozone has very bad cust. service.

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Anonymous - 17 h ago

5

Maybe you should pay what you owe them and stop complaining.

You are in debt to them.

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Anonymous - 3 d 17 h ago

0

After three weeks of inconsistent information from store and district managers, I finally quit the driver position that I loved. I did not get payed for nearly four weeks, and only received bad , and "it's the other guy's fault" bullsh_t.

Humberto Bustamante

(hidden)

Austin Texas 78745

Store # 4252

What a team.

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Anonymous - 3 d 17 h ago

IF you really loved the job, you might've contacted the correct people on the issue. But instead, you post it on a sketchy website that will not bring anything to you.

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Anonymous - 1 d 14 h ago

good point. and the whole thing about not being payed for 4 weeks is a load of crap

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Steve Magyar - 3 d ago

0

My mother had her battery replaced by a Auto Repair shop about 2 years ago, and the repair shop purchased an Auto Zone Duralast Gold Battery. Unfortunately the repair shop has closed, the battery will not hold a charge anymore and when I went to Auto Zone they refused to replace the Battery. They could see from the Date code on the Battery it was Manufactured in April of 2016 so it was clearly in warranty. They said the repair shop had to initiate the replacement. Since they are closed the woman told me I was SOL!!! but I could purchase a new battery but they wouldn't replace the defective Battery.

I find this unbelievable. Let me tell you How Walmart handles Battery replacements. They scan the Serial Number on the battery and they can tell where and when the battery was sold, and the give you the warranty on the battery. I purchased a battery for my truck 3 years ago in NY and Walmart replaced it with no hassles in Georgia 2 months ago, so I have a reference point on how it should be handled. I did purchase the replacement Battery from Walmart.

I will never do business with Auto Zone EVER!!! I will use O'Reliey's or Advance Auto Parts they seem to care about Customer Satisfaction

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Anonymous - 2 d 17 h ago

Warranties are not transferable. I am sorry, but if you look at AutoZone's website and look up the warranty information then you can tell that it is not transferable. Please, don't waste your breath on pointless complaints because the repair shop knew about this stuff and maybe you should have read into it to. Because the repair shop could have had the warranty put on your mothers name but they didn't.

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Anonymous - 1 d 14 h ago

good call random citizen!! good call indeed. you are correct!

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Anonymous - 3 d 9 h ago

1

Autozone nogales az has lots and lots of clients and no man power to handle them not enough workers to help clients and clients have to wait lines of 30 to 40 minutes and don't say bout the phone ring ring and no answer please main office hire more workers

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Anonymous - 2 d 17 h ago

If it's a concern of yours, actually contact AutoZone. Don't just leave a message on a sketchy site.

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bennyherr33@yahoo.com - 2 d 20 h ago

to who that may be concered. not sure it this matters but would like to let you know. my name is Benjamin d herr. I was employed for the company for three great years now until I just got terminated. I feel unjust and unfare. please take a look at who I am and all I have done for my store and community. we at 4609 have provided extreme great service to all the customers in town. but recently I have been put in a position that I wasn't totally comfortable with. I had previously put 15 years in at advance as a full time manager and counterman. I decided to make the great move to the zone because of the sales goals at advance. not a great working idea. so, with that in mind, I had raised the sales in my store by 106 percent within the first coupe of months of being there. , so I'm told. ha! the past three years have been great! but I was moved to the commercial side which was failing. I knew it was going to be a bad idea but a terminating one? I tried my best, bringing in new accounts because of my past reputation with people, 15 years, and bringing in small sales. yes, there were a lot of diy customers who were still persistant in talking to me. they were told "no" now, these are the type of people who spend money just to deal with me. its all they know. it also didn't help much that a new hire told me to my face that he was supposed to have that job. we at our store thought it would have been best for someone with 15 years knowledge would to this. no offence, I would have rather been diy. but, I did my best. but the reason for my termination, I felt I should have at least had some type of final write up or counseling. I had said some comments after a customer had left that we all are accountable for saying. we are all friends there. we get along very well and have dealt with problems on our own with our manager with great results! why go straight to corporate when this incident could have been settled very simply with no grief. not sure if it is even possible to get a job back after termination or if you even care but the customers have spoken and I miss being there and more importantly I am out of a job. I knew I should have just stayed at the counter and left the other guy have the commercial job. I was a full time customer service, commercial specialist, and foundations trainer. I know that joe and hr have a job to do, but I would have like a face to face talk and consideration for a final write up and some counseling. not very fair that all employees talk the way I have done and I'm the only one fire. if you would like to talk, id really appreciate it. this type of work is all I know being 40, 18 years worth of auto sale knowledge. I pride myself in being good at it and hate to leave our wonderful store! please take a moment to re consider. I miss it. live the pledge, right. I can be reached at (hidden), or my cell at (hidden) I'm not looking for another job yet cause I really want my place back. thank you for your time, benny herr......

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Edward in Utah - 3 d 11 h ago

5

AutoZone has won my vote for all my future automotive purchases! Thank you for giving me such excellent service!

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Jackie in Tennessee - 3 d 11 h ago

5

They have amazing service!

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Tommy - 4 d 15 h ago

0

F u my name is Thomas Walsh I live at 4546 Barkley Crescent Drive and currently getting evicted and because my father died and I was as full-time caregiver as a veteran was buying a camper and was constantly Put On Hold by your store to buy batteries for my camper zip code 33463 store .0 miles 0 5 miles from my house (hidden)

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smh @ tommy - 4 d 13 h ago

Tommy, you gotta learn that if you want a response you call the customer service line.

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Ben - 6 d 18 h ago

0

I have never received my W-2. Apparently this company does not work like the rest of the world and refuses to mail out W-2s. This is a major inconvenience and not even, the worst part. I called payroll twice and they did not introduce themselves they just demanded my ssn over the phone. when i inquired about a different form of identification to prove my identity the hung up on me. Terrible service and i feel bad for anyone that works here.

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O - 6 d 16 h ago

1

You would have to download it like I had to. If your a former employee you would have to request your ignition password again through AZ PEOPLE and go through that whole process. Unfortunately, it's the leg work you have to do

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Lol - 4 d 17 h ago

If you must know, this option is no longer available. I called them.

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