Information, reviews and public commentary for US companies

 

Autozone

Rating
1.019435
Web
http://www.autozone.com
Address
123 S. Front St.
Memphis, TN
38103
Contact
William Rhodes
Role
Chairman, President and CEO
Phone
(901) 495-6500
Fax
(901) 495-8300
Employees
65,000
Twitter IDs
@autozone
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Annoyed employee - 12 h 47 m ago

1

How can a company that calls itself a fortune 500 company be in such a mess,working employees to where they cant fuction where is the force of autozone,been here some years never seen it in this condition where there is no employees in the stores because they quit or get fired,

Dm's are running more stores than they can handle, ast's mgrs doing store managers jobs, psms working like red shirts, red shirts working like psms no managers in stores

No respect, but expect stores in nyc to hit targets and control hrs how is that possible

This company needs to go back to its basic roots and start thinking out the box,

I like my job, and its hard to see the company i work for just losing its ground

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Ray - 15 h 38 m ago

1

To whom it may concern July 2016 I swapped a battery from AutoZone in Inglewood on Crenshaw Boulevard Monday January 17th I went to my car to go to work and my battery was completely dead I took it back to the same AutoZone to get it charged and when I went to get it they said it would not hold a charge with a June 2016 sticker on the side of it I know I'm being told I must pay for the swap and that the battery I have is only worth $34 I'm not understanding how a battery that's less than a year old is dead won't charge but I have to pay for a defective battery help me understand that from a not so satisfied customer

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randall carpenter - 9 d 15 h ago

1

I have applied 3 times at auto zone , each time I have received a email saying i'm not qualified for any job they have. i'm just applying for drivers job in a city I've lived in for over 60 years. along with that I have 6 months prior experience at the exact same job with o'reillys auto parts. all i'm asking is to be told why i'm not quailed to drive parts around without any reason. just you're not qualified.

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Seek the truth - 9 d 6 h ago

I worked at AutoZone as a manager for a little over a year, the answer to your question is simply, whether you choose to believe it or not is up to you, you do not qualify for that position because you have prior experience, and they feel if you have experience in that field, you will demand a higher wage they prefer people that are uneducated and have no job experience or history they can give them the most basic lowest pay possible

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lol - 1 d ago

thats a load of crap! "seek the truth" doesnt seem to have much truth!

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Nicole - 9 d 22 h ago

2

I'm sorry about your experience with AutoZone I have been in management for this company for 8 years and I see this every day .. Auto zone has a personality test it's the 90 question survey, if you did not pass that with a passing score none of the management can even even interview you. What I would do is contact the store and see if you passed the personality test.. I wish you the best of luck

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Anonymous - 1 d 14 h ago

0

thank you guys so much for not taking federal withholding from my checks. plus you give me shitty hours a week and wonder why nobody wants to work for you. shitty pay, shitty hours, now you fucked me over on my income tax. been working there a year and this is the thanks I get. looking for a new job.

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Dont worry bout it - 1 d ago

1

They tried to screw me over. I been there almost 2yrs.....and still ain't mad grey shirt... then I would be on time and the opening manager be 30mins late sometime an hour late but then I get a point that was supposed to been fixed. Then my store hire a new member who don't know nothing much more..but I know more knew more and now he was asking me how to do this and how to do that ...I said naw u the grey shirt.....but auto zone will work u hard for little pay and expect u to bust your Azz

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JD - 2 d ago

0

Absolutely terrible experience at one of the stores (Norristown, PA). I had a simple question, and I stood at the counter with an employee (name of Tyrone) standing right in from of me counting change from a register. He did not acknowledge my presence - not with a "Hello, can I help you?" nor a 'Hello, I'll be right with you." I understand that a clerk may be otherwise occupied, but some acknowledgement of a customer is a reasonable expectation. No, it was like I was not even there. After a few minutes, I said "Hello? Do you see me?" He said "Of course I see you. Can't you see I am doing something? Just wait until I am finished!" I said, "Okay, never mind. I'll just go." To which he responded, "Okay, that's good, you should just leave." This encounter was so agitating that I called the 800 customer service number, who told me that I had to call the Regional office or District office or whatever they call it. I called the local office and was told that there was no one there to speak with, but that a message would be passed along for a call back later in the day. After a few days, I called again and the person answering the phone seemed very concerned about my store experience and also concerned that I had no call back and had to call a second time, but again there was no one there who had any authority to discuss the matter. I gave up after that, and I will in the future will avoid Autozone altogether.

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Randy - 2 d 15 h ago

1

I went to AutoZone in west plains mo to get a piece of heater hose for a drain hose off of a hydraulic spool valve, a no pressure use just drainage ,the little no it all would not sell a piece cause he said it wasn't a hydraulic hose, NO SHIT DUMB ASS, I just need it for train back, long story short, I went to oreilly's and got what I needed, in past if I needed something I would go to AutoZone, NO MORE, been mechanic for all my life don't need a no it all to tell me what I need and how to use it.

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Anonymous - 2 d 18 h ago

0

Joey cedar city, Utah store. Very disrespectful over the phone would not let me talk to manager. I buy all my parts from there if there isn't some sort of apology u will lose my business as well as any business from my mechanic shops.

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Anonymous - 3 d ago

I need copies of my 2016 W2 Form. Thank you Gary Sprouse ID # 10457561.

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Anthony - 3 d ago

5

Just wanted to give one of the employees that helped me yesterday a great customer service review. I am not sure of her name but she should be recognized for it. She helped me pick the correct product for my needs and was extremely knowledgeable and even. helped me install it. My car then had another issue and stayed with me the whole time until it was resolved. I will recommend Autozone to other people as it looks like the employees you hire indeed help the customer. The location of this store was 2500 US Hwy 9 Old Bridge, NJ 08857

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LOUIS LUGO - 9 d ago

1

MY DAUGHTER WENT TO A CHICAGO AUTOZONE AND THIS IS HER TESTIMONY WHAT ARE YOU GOING TO DO ABOUT THAT

AUTO ZONE COORPORATE OFFICE............Maria Lugo Please I went to 2 auto zone and none of them help me with shit. They told me It was 2 different fuses and the relay. None of them wanted to even go outside. A bunch of little boys scared of the cold lol

.

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N/A - 3 d 11 h ago

Against the company policy to change or check a fuse. Take your business to a shop. Not a store. Do you ask Walmart to put the sheets on your bed when you buy them?

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PISSED - 3 d 13 h ago

0

banning ca on ramsey-sent my daughter to get oil-when employee handed her the oil-the top was loose-when she got to where she was having oil changed-machanic noticed oil was muddy-employee says that has happened before-someone may be adding dirt to oil to mess up cars-PLEASE CHECK THIS OUT BEFORE SOMETHING HAPPENS TO SOMEONES CAR-1/15@7:02-YOU MAY WANT TO SEND A SECRET EMPLOYEE THERE-JOSHUA WEIGHED OIL FIRST THEN GRABED ANOTHER SO HE KNEW HE SOLD RESEALED ENGINE STP 5QUART HIGH MILEAGE-ANTONIO EXCHANGED

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Keith - 3 d 18 h ago

0

worst service by a employee of any store went to lifetime. The manager guy yelled infront of all customers for me to not keep my fanny pack that has me Key and wallet on me but id need to keep at his front of counter or got to go ....I left saying im not putting my Money and keys and important carry case so people might steal it ? Any lady uses a purse my god - corporate needs to fire and remedy this type of a employee as Ill not go to a auto zone again due to this ? bad bad store in Houstp, cypress texas.............skinner road and spring cypress

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BIM - 5 d 18 h ago

0

I AM A LONG TIME CUSTOMER WITH AUTO-ZONE. MY EXPERIENCE TODAY AT 836 GA-138, Jonesboro, GA 30236 IS SO BAD THAT I WILL NEVER SHOP OR STOP BY THERE AGAIN IN MY LIFE. THE CUSTOMER SERVICE EXPERIENCE WAS ZERO FROM THE MANAGER ALL THE WAY DOWN NEEDS TO BE GONE IF THE MANAGEMENT WANT TO CONTINUE IN BUSINESS. PLEASE I WANT THIS LOCATION BE INVESTIGATED BY UNDERCOVER.

AUTO ZONE YOU ARE LOOSING BUSINESS WITH THIS CUSTOMER SERVICE EXPERIENCE.

THIS INCIDENT HAPPEN TODAY 01/13/2017 AT AROUND 1200PM.

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BIM - 5 d 18 h ago

0

I AM A LONG TIME CUSTOMER WITH AUTO-ZONE. MY EXPERIENCE TODAY AT 836 GA-138, Jonesboro, GA 30236 IS SO BAD THAT I WILL NEVER SHOP OR STOP BY THERE AGAIN IN MY LIFE. THE CUSTOMER SERVICE EXPERIENCE WAS ZERO FROM THE MANAGER ALL THE WAY DOWN NEEDS TO BE GONE IF THE MANAGEMENT WANT TO CONTINUE IN BUSINESS. PLEASE I WANT THIS LOCATION BE INVESTIGATED BY UNDERCOVER.

AUTO ZONE YOU ARE LOOSING BUSINESS WITH THIS CUSTOMER SERVICE EXPERIENCE.

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Anonymous - 6 d 1 s ago

0

Izzy

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Greg - 7 d ago

0

Just had the worst customer service with the manager (Jean-Marie) from auto zone. I had trouble with my battery that I purchased from autozone. When I called the night before someone told me to just come and we'll give you an "Upgrade" so today I walked in and Jean-Marie was extremely rude and wouldn't allow me to finish my sentence stating that I was wrong and nobody at the store would every say anything like an upgrade. Then he walked away and had his lower line associate come and talk to me. worst customer service hands down.

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Mike freeman - 7 d 15 h ago

0

Hey William hope all is well whit you ! I'm a man that a used to buy all kind of supplies flormaths air freshness,batteries and many more items from autozone but after tonight experience at your branch at 10976 harry Hines blvd Dallas tx 75220 I will never come back to a autozone store because your night shift sucks 6:30 pm a

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Toni Boos - 7 d 17 h ago

5

Travelling from AZ to Be we had a problem with our car. We found the nearest AutoZone in Albuquerque on 4213 San Mateo N.E. where they found the problem and helped us get exactly what we needed to finish our trip safely!! They were all very nice and professional. Highly Recommended this store!!

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Anonymous - 8 d 11 h ago

I am LONG TIME CUSTOMER, and I am CONFUSED about the LIFETIME WARRANTY on some of your MAJOR PARTS . My name is LESSIE STEVE BRITTON , of DENVER , COLO. , and I will be trying to contact SOMEONE at your at AUTO ZONE CORPORATE OFFICES . Hope by 01-11-2017, or later .

SINCERELY

LESSIE STEVE BRITTON.

e-mail add. (hidden)

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L.Cocco - 8 d 19 h ago

5

I usually shop at Advance Auto but went to Autozone in Franklin,VA. The staff is awesome especially Alan. He knew exactly what I was talking about and was very helpful

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