Information, reviews and public commentary for US companies

 

Autozone

Rating
1.111366
Web
http://www.autozone.com
Address
123 S. Front St.
Memphis, TN
38103
Contact
William Rhodes
Role
Chairman, President and CEO
Phone
(901) 495-6500
Fax
(901) 495-8300
Employees
65,000
Twitter IDs
@autozone
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Anonymous - 2 d 16 h ago

I went to autozone yesterday I have my dog with me and an employee told me that dogs were not allow in the store. As soon as he finish his statement, the manager said the same thing to me, I did not know what to do customer were so happy to see my (pug) dog. The employees were not very professional and autozone is listed as a pet friendly. I will never shop at autoronze after been a customer for almost 30 years

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jolly mun - 15 h 55 m ago

5

hahaha they are humans and shouldnt give a fuck

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Anonymous - 1 d 16 h ago

0

Store 5147 a guy by the name of Angus H felt it was ok to talk to me in slang and call me homie over again and it was very disrespectful.

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Brittany Manning - 2 d 11 h ago

0

Went to a store and bought an alternator for a 2005 Ford Explorer only to have it FAIL and be overcharging my car and causing MORE ISSUES. Had to have my part replaced by a great mechanic and then go to return it. Needless to say Christine wanted to tell me how it was going to work. She wanted to see where another was put into my car. No. You don't get that luxury.

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Hard worker - 2 d 16 h ago

Disgusted employee I am commercial sales manager in Melisa jiminez district and at our commercial meeting Jerry said to all us he wants to fire all us because we don't go a good job. He very difficult to work for. My job he always wants to take. I only don't give my name because I need to work I am sorry

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Email: authurmullenax41@gmail.com - 2 d 18 h ago

Hello to you all,

Some lady in my hood introduced me to some new grant programm,

This grant is specifically place for those who need assistance paying for bills,buying a home, starting their own business, going to school, or even helping raise their children with old and retired people.

She received a 150,000 dollars check from the fedreal government.

Contact me for more explanation.

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Terry - 3 d 10 h ago

0

Very disappointing.took my q-40 infini into get a new battery, woman took a look at it and tells me they can't replace it. Didn't understand why. Went down the road to Napa who said it shouldn't be a problem and said it just takes. Little longer to remove the plastic casing and didn't understand why auto zone couldn't replace it. Lost a customer

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Greg - 3 d 12 h ago

You need to fire david from marion store, he did t even do the cleaning , he others come in and do it for him and he cheats on register and blames others for the problem when he does his self. He cross with people and is onto shop their at all because he lies and gets his employees in trouble for he does. I ashame to say it clean up but I the wrong way. He needs to promote the gentlemen. He been there the longest and less pay. But he promotes a girl to run the commercial and she cussing and lies and she dont k ow what she doing. But you I just a customer. But everyone seen all this 2/14. Thank you

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Anonymous - 4 d 24 h ago

I'm a mobile mechanic that realize on stores like this. When I have a kid with no automotive knowledge what so ever try to give me advice, not only will I not shop there again, but he was rude as to walk away and not even come back. I will never use this place again they lost me as a customer for life

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Abused - 5 d 14 h ago

0

the documentation is lacking for warranties. Not everyone has a telephone so that you can register and consider there are individuals who change their phone number. Other individuals have pay to have unlisted/unpublished phone numbers and by giving it out to business entities sharing info defeats the purpose and is actually against the law when you tell these people that it can not be given. Very poor thought process and an excuse for this company not to back warranties/guarantee for batteries etc. Put it in writing, not a cash register tape without it spelled out in PLAIN ENGLISH.

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wd - 5 d ago

EVERYONE has a phone these days, you can always get a number to provide. The reason a number is asked for is to help avoid fraud. If you worked in the customer service industry you would know this.

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Barry Johnson - 5 d 12 h ago

0

I have been unable to get my 2018 Autozone W-2. I have tried ALL the methods available. Online didn't work. Online in the store, didn't work. Tried to call Autozone payroll, and they NEVER pick up...I waited in excess of 20 minutes without results. I guess I will file my 2018 return without this W-2. When the Federal Government wants to know why, I will inform them that Autozone refused to provide the W-2 for my work.

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RCKYNVS1@YAHOO.COM - 5 d 15 h ago

1

This is how my chat went and apparently I was disconnected. Tried sending two responses after Paytons' last response and none went through. Is this what is expected from AutoZone??? Dismayed. Chat Started Rick Customer Department: Place a new order Payton Connected Payton Thank you for choosing AutoZone, my name is Payton how may I help you today? Rick Customer This item says free next day shipping but when I get to checkout it's charging me for shipping. Duralast Fuel Cap Part Number: 6836 Notes: Standard Warranty: 1 YR Do you need related items? Pickup In Store In Stock Ship To Home In Stock FREE Next Day Delivery Available Order Before 10:00 PM today Payton I will be happy to assist you with that Rick. Payton For this matter we do require that you call our web site team at (hidden)6 for assistance in removing such charge. Payton Is there anything else I can help you with today? Rick Customer This is not something that AutoZone can handle since it's an internal problem? I think this is something that you should be reporting to your web site team and not the customer. Rick Customer I reported a problem so it can be addressed by AutoZone and not myself. Payton I do apologize on the inconvenience I'm sure the issue has been reported however our web site can remove that charge for you. Rick Customer ??? Payton Again I do apologize for the issue on the web site.

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David hudspeth.under 682-203-2468 - 5 d 16 h ago

0

Auto zone is full of shit. Bought 3 batteries 2 mo before warrant was out . they charge batt. An when i go back. Iam not in the system. Store on Lancaster. So don't shop their. An let my family , friend know .how autozone do their custom. After 18yr of shopping their.. Custom service STINK.

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Ex-Employee - 7 d 11 h ago

2

I used to work for this company. Absolutely loved my store, well that was until this child(10-12 years younger than myself) was hired. I was told I would be moved to full time then a week later there's a new person with the hours that were promised to me. Another issue was that it was never discussed with me about how if you go over on your lunch it is counted against your attendances. Don't you think having missing out on that pay is punishment enough?

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Chris Auto Repair - 7 d 13 h ago

0

I own an automotive shop in Camas Washington and we frequented your stores and brought you a large amount of buisness. It soon turned negative and we have had no response from anyone outside that store. Is it normal practice for your employees to have a photo of peoples debit cards in their personal phones? Your washougal branch had a picture of our business card that was linked up to our buisness checking account. There has been no corrective action taken on this individual, but instead we were banned from the store because my husband understandably was upset and demanded it be taken care of and we were treated like the bad guys and not the victim. More so they allowed people to charge our account without our permission if the person said they knew us they were somehow allowed to use our account. How is this good business? What are you going to do so in the future to assure it does not happen again to anyone. Maybe legal action might open your eyes?

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Tyrone - 7 d 17 h ago

My name is Tyrone and this morning 2/13 I visited one of your stores located in Philadelphia on 70th and Elmwood ave. You have a wonderful young lady working there by the name of Tytianna. She was extremely helpful with assisting me in purchasing a item from your store and went out of her way to make sure I had what I needed. Her service and attitude was one of the best that I have seen in a long time and I enjoyed that very much.

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Disgusted employee - 14 d 17 h ago

0

The regional manager Jerry Carrier has created a hostile work environment for all his mangers and employees. He has threatened every DM with being fired and I quote" none of your jobs are safe". At the managers meeting January 31st Jerry told every manager that their jobs are not safe and directed the managers to fire a select group of employees that he deemed should no longer work for the company. Jerry degrades and humiliates all his managers to include DM's. I've seen him go into stores and absolutely belittle hard working employees for the most minor things. A customer recorded one of Jerry's moments and told that DM she would never again spend her money at an AutoZone because of the way Jerry treated the employee

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Present store manager - 13 d 14 h ago

0

Disgusted employee your comments are true I was at the meeting too. I talked with a bunch of managers before during and after the meeting and a lot of us are ready to cut bait and leave. Jerry has made working at AutoZone a nightmare. I've been with the company 16 years and my wife and kids want me to leave as over the past 5 years my stress level has gone through the roof. My DM works hard but will let you hang out to dry because retirement is so close and doesn't want to stir the pot. Sad sad sad. Don't count on anyone from Memphis HR to listen or act on anything you bring forward it's all brushed aside as unfounded.

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Von - 9 d 10 h ago

0

Man they all are horrible. Get out while you can.

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Butch Grable - 7 d 18 h ago

Folks I am "disgusted employee". My name is Butch Grable I ran store 1477 in Tomball Texas. I was recently fired for giving unauthorized discounts. The discount I was giving was the 7off 30 to all my customers who signed up for it. This is in no way a violation of company policy. This whole investigation started when I told my DM that I made anonymous post on the Autozone HR site about the hostile work environment created by the RM Jerry Carrier. Be careful everyone blowing the whistle and trying to expose the unfair and unreasonable hostile work environment will get you fired

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Stacy Bishop - 9 d ago

0

Well I called the auto zo e in wi der ga. And told them what was going on with my car and they said sounds like transmission that if I come in they could help me so I did and the guy named gene was asked to help outside after we purchased and he proceeded to put the transmission fluid in my car and told me I would have to order a dip stick fro. Nissan cause he pulled mine out and it was small so I called the next day to nissan to order what I thought I needed and was told its a sealed transmission and my car the very next day quit on me altogether so someo e needs to contact me asap cause the guy has messed up my car and I have noway to work at all and I do t wanna loose my job cause that means no home no nothing so please contact me asap

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Carl - 8 d 18 h ago

Good luck with that Stacy. Autozone corporate will distance itself from your claim, Fire the employee and deny any liability

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Betty Reichel - 9 d 19 h ago

5

AutoZone on Coit Road in Dallas, Texas goes above and beyond their normal good service. This is the AutoZone store that I have used several times before, thanks to a neighbor's recommendation. But, this time there are not enough stars to put on the service I received from Lancelot. On Friday, the windshield was being replaced on my daughters car in my driveway, a Porsche Boxter. When the glass guys went to start the car it would not start. My daughter died two weeks ago and I was an emotional mess anyway. I called AutoZone and Lancelot answered the phone. He allowed me to purchase the battery on the phone and then on his lunch hour he personally came to my home and replaced the car batter, making sure it worked before he left. He is truly my knight in shining armor as he went above and beyond his job. He was so gracious and kind, I will never forget his goodness. I want to shout from the roof top the AutoZone service;I received from Lancelot. He is so kind and good to help me when I am so down.

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Manila Phis - 10 d 8 h ago

0

We ordered a buy 2 get 1 free cracked glass repair last January 15 2019 and still we did not received it until now. Hoping for your immediate action for this matter. - Manila Phis 555 Inc. from Philippines

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