Information, reviews and public commentary for US companies

 

Autozone

Rating
1.095521
Web
http://www.autozone.com
Address
123 S. Front St.
Memphis, TN
38103
Contact
William Rhodes
Role
Chairman, President and CEO
Phone
(901) 495-6500
Fax
(901) 495-8300
Employees
65,000
Twitter IDs
@autozone
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James Martinez - 8 h 14 m ago

0

You bunch of thieves you don't know how to treat people right you give guarantees and and and you can't keep up with your guarantees a bunch of thieves I wouldn't recommend you people going out there and buying expensive stuff from those cheap rats

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Mad customer - 14 h 9 s ago

The AutoZone on 1850 s third St really poor business when you have to sit outside until another employee come to work she didn't get her until 8:00 and she didn't go directly to the door until she smoke her cigarettes at that a shame we had to sit out here until after 8:00am and they open at 7:30 am

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Edgarruiz.84@hotmail.com - 42 d ago

0

I was in the store today with bad attention of all this in 9806 sw 8st miami fl. I went to change my $ 232 battery with warranty and an employee told me "the warranty does not work if your battery works. that's what my tester says. I insisted and only managed to get the employee to shout at me and invite me to give me blows outside the store. I asked to speak with the manager and I realize that everyone says the same thing automatically. my job now is to call the corporate autozone and report this employee who shouted at me in front of the manager. and nothing happened in my favor. I hope to have answers.

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Nancy White - 37 d 10 h ago

5

A MUST READ: HOW I GOT MY LOAN OF $375,000.00 FROM THIS GREAT COMPANY CALLED LANDON LUIS HOME LOANS Hello to All across the globe, I am Nancy White , from United State Of America, USA. I am a single mother of four kids and I was stuck in a financial situation and I needed to refinance and pay my bills. I tried seeking loans from various loan firms both private and corporate but never with success, and most banks declined my credit ,do not fall prey to those hoodlums at there that call them self money lender they are all scam , all they want is your money and you will not hear from them again they have done it to me three times before i come in contact with Landon Luis Home Loans the most interesting part of it is that my loan was transfer to me within 72hours so I will advice you to contact Landon Luis Home Loans if you are interested in getting loan and you are sure you can pay them back on time you can contact them via email (hidden)) Phone: call/text+1 +1 (hidden) No credit check, no co signer with just 2% interest rate and better repayment plans and schedule if you must contact any firm with reference to securing a loan without collateral then contact Landon Luis Home Loans today for your loan They offer all kind of categories of loan they Short term loan (1_10years) Long term loan (20_30 years) They offer loan like *Property Purchase loans................... Home loan............., Business loan........ Debt consolidation loan .......Refinance Loan..........,Business start up loan Farm loan....... , Company loan..............Mortgages loan construction loan.....car loan........ hotel loan....personal loans..property loans etc (hidden)) Phone: call/text+1 +1 (hidden) When it comes to financial crisis and you need to be free from financial crisis then Landon Luis Home Loans is the place to go please just tell them that Nancy White direct you Good Luck....

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Jack N. - 37 d 6 h ago

0

@ Nancy White,

Where does "LANDON LUIS HOME LOANS" get money to lend?

Where did they get $375,000.00 that you claimed they lend you?

Did you see the money?

We need answers.

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Anonymous - 2 d 13 h ago

0

HEY NANCY DOUCHE, WHAT THE HELL DOES THIS HAVE TO DO WITH AUTO-ZONE YA DOUCHE-CANOE. GET A LIFE AND STOP POLLUTING THE WORLD WITH YOUR BS.

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Anonymous - 36 d 8 h ago

I work for AutoZone in Texas, and you can most definitely warranty out your battery any time you choose.

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Lyle Waltz - 6 d ago

Lmao must not be in Houston. Every excuse known to man is given to avoid changing out the battery. It's hot, it's cold, it's raining, it's your alternator, it's dark outside we don't change batteries after dark. The best one is we can't install the battery without you buying the grease and felt rings. Several years ago Autozone went to Exide batteries manufactured in Korea and were so much better than Johnson Controls. Two years later I went to "exchange" it as it failed I was told by a manager the only reason Exide was being used was because JC couldn't keep up with demand and Autozone had quit buying Exide because they were junk. Way to take care of your customers

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TJ - 5 d 2 h ago

5

AutoZone is the BEST

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Joel - 24 d ago

0

On buddy Owens rd. In McAllen,tx I was refused services because they were out the door at 9:45 when I arrived.i understand that store closes at 10:00.i am 73 years old and I deserve an explanation on this conduct.my name is Joel Gloria.email is (hidden) a lot,stranded on road

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Brian Wade - 6 d ago

Joel they left because there is no leadership at Autozone. Anybody with a lick of sense leaves quickly and Autozone doesn't pay its employees shit

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1badassCPP - 6 d 4 h ago

Guess what south central Texas? I'm baaaaaack and I'm getting all those commercial accounts back that left AAP when I went up north. Those bonus checks the CSM's were getting are going to be gone. Rick Melissa and Johnathon you better start getting your excuses for your boss ready. Say bye bye to Firestone, Midas, Christian Brothers, and auto nation for starters

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James - 8 d 15 h ago

0

My wife stopped at your store in Clinton, Maryland as she heard a noise from what she thought was the power steering pump and found it to be low on fluid so she went into the store to ask what kind/brand fluid would be needed for a 2008 Chevy Suburban LTZ the gentleman behind the counter pointed her to a rack of fluids without offing any other assistance. After looking thru all available options she picked one out and came back to the counter and asked if this would be the right one? Your response was "it should work"??? OK so she went to pay for the product and several of your other employees were standing there yucking it up when she asked for some assistance to put the fluid in that's when all the other employees ran for cover leaving a 60 year old women to fend for herself and the gentleman (and I use this term VERY loosely) did not even acknowledge her request... WOW CUSTOMER SERVICE I THINK NOT!!! Maybe we are shopping at the wrong store!

Awaiting your reply before I post to social media,

James Bennett

3120 Recker Road

Chesapeake Beach, Maryland 20732

(hidden)

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Great servive - 10 d ago

5

Went to AZ today in San Tan Valley, AZ. Very professional. Need a new battery. Duane got the battery and I was not expecting it but he grab a cart and went out and put the battery in.

Great customer service!

Thank you!

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Bill - 61 d 12 h ago

1

Purchased a freon recharge bottle from Auto one Macedonia, Ohio and asked if any of the clerks could point me to the correct connection to recharge my air conditioner. One young fellow said "sure." We went out to my car (2014 Buick Enclave) and he confidently pointed to a port that was easily accessible. I said "thanks" and tried to recharge the A/C. The pressure indicator showed very high pressure so I stopped, thinking all was well. I later learned that the AZ clerk had pointed me to the "high pressure" valve rather than the low pressure valve port that must be used for the A/C recharge. Hopefully I did not damage the A/C or the compressor. I would rather the AZ clerks' withhold advice if they are not sure of themselves.

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Anonymous - 57 d 17 h ago

The 2 ports are different sizes your gauge would not fit on the high side!

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Helpful bob - 45 d 10 h ago

Well bill not to give az and good news press. However there are two ports high and low. There is no way on this god's green earth you were able to connect the ac hose ( on a diy fill bottle ) on the high side port. The high side port is a different size then the low side port. So I'm astonished How you were able to get the low side hose to connect on the high side port.

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Anonymous - 30 d 20 h ago

The hose only fits one side...low side....

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Yeet - 11 d 7 h ago

The connection only goes on one port. If you weren't a complete fucking retard you'd would know that

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Cliff Lzewkowski - 12 d 23 h ago

I live in the Woodlands Texas and about 7:15 pm tonight I called the store on Rayford rd. The phone rang and rang and rang so I finally started counting the rings and it was 17 rings later that Amber or Kimber picked up the phone and immediately put me on hold. I was on speakerphone so at the 9 minute and 30 second point I hung up. I called the Advance Auto Parts on Rayford and the phone was immediately answered professionally and I was asked how I could be helped. I told the representative I needed upper and lower control arms (both sides) inner and outer tie rods,sway bar link,pitman arm, brakes, rotors and a radiator. Plus brake cleaner an oil change and both air filters. All my suspension parts are Moog. My bill came up to over $2,000.im a veteran so I got 10% off my order so I bought 3 featured items of the month(seafoam) and got enrolled in the speed perks program.

Autozone you have been removed from my places to shop because of your lack of customer service. You should send your employees down the road a stones throw to see how customer service works

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Anonymous - 19 d 18 h ago

Manager doesn't know bathroom from an office.

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David McAlister - 23 d ago

0

Just to make you all aware your manager Brian in troutman nc dosen't know any way to speak to his customers without out a aggressive tone of voice and foul language. Also his emmployee that was assisting him on 7/25/2019. You all need to investigate these employees. His a

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Anom - 30 d 6 h ago

0

Bought a duralast 1/2 drive from autozone, rebulit my motor with it. Torque was not calbrated correctly it was off almost 7ftlbs. So i re did the head gasket of course using the same torque wrench and it failed agin. Now im stuck with a vechile that cant be safely drove. Spent alot of money on parts and invested alot of time out in the hot sun walking to parts stores. I have a compression leak with poor idel. I havent been offered anything but a replacement head gasket, still need headbolts to do the job over agin.

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Elyse Ashley - 30 d 7 h ago

3

I have to update my previous comment about Autozone giving me the wrong battery back after my mechanic took it in to have it charged. After speaking with the regional manager and Angel the store manager Autozone replaced my battery free of change due to the error of the clerk that failed to tag my battery when it was dropped off. I'm not sure if I will use them again but this definitely shows me that they honestly make every attempt to correct their errors.

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Elyse Ashley - 30 d 9 h ago

0

My mechanic took my battery in to the store located at 5320 W Bellfort Blvd, Houston, TX 77035. He gave the battery to James, a store manager to be charged. My mechanic left to go take care of some other business. When he returned today, 7/18/2019, the staff initially could not locate or identify my battery because James did not place the identifying sticker on it. Later on, after James came in, he then 'identified' the battery he claims was my battery. James stated that it was not holding a charge. It had been disconnected and just needed to be charged up with no other issues previously. Here's the thing. With NO sticker and with his admission that the store was BUSY, how do I know beyond a reasonable doubt that the battery that James pulled was really mine? I called regional to make a complaint. No answer. I called the corporate phone # and they attempted to contact the regional office. No luck...busy number. I'm assuming that they have a lot of complaints as I look at various threads online. Autozone will never get my business again!

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