Information, reviews and public commentary for US companies

 

Autozone

Rating
1.046491
Web
http://www.autozone.com
Address
123 S. Front St.
Memphis, TN
38103
Contact
William Rhodes
Role
Chairman, President and CEO
Phone
(901) 495-6500
Fax
(901) 495-8300
Employees
65,000
Twitter IDs
@autozone
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Bridgett 7075611322 - 1 h 15 m ago

0

Im a lady out if Vallejo California where im being victimized and treated like a dog after bieng a twentyfive year customer a starter scan going on I can prove I was jukes and made to wait for ten days while noone did a thing a district manager never followed up with me over hurty dollars that they lied and said they paid core to my card tgey were lying and I been back and forth and treated like a criminal instead of a paying customer the scam tgey pulled is this lifetime warranty verified only by systems phone number of purchaser this leaves a scam laid at their feet tgey charged me 130$abd then went back in system erased it and reprinted a warranty exchange as free I returned with core drinking hour two later to have a very confident supervisor and cashier remembered me and thn instead of counting my thirty they charged it back to my card bulls.because I paid 60$ cash in which I could've literally sworn I have her sixty and we went over to counter and she recharged me sixty as I got home and recounted my money 60$ was gone twice I called the store closing manager said she'd count drawer and never got back to me but I did call back to say that in between starter bieng installed and me returning to get treated so badly that im going to better business bureau even the district manager played along to by more tyme making me wait he is to be fired tooo inexcusable haughty attitude a d corrupt tooo he played and as a homeless women I shake my head at them shame in you if you don't know im going to report my broken heart and the way they did the transaction told me something was fishy about auto zone at admiral xlahan lane Vallejo California

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Pinto - 4 h 29 m ago

0

21 66 88 **GET THIS VIRAL QUICK!!

FOX seeks actors to be Los Angeles Rams fans for Eagles game

Fox News is saying that no one shows up for the Rams, so they need actors to act as fans. DOUBT IT. More probable: The NFL has taken such a hit that they have to pay people to act excited at some of the games.

This is not a joke or fake news. The report tries to explain it away well, but there is an unavoidable reality in it all: If a venue draws even 500 people, you will have an enthusiastic group in it somewhere. Actually paying actors to be excited is what Kim Jong does (maybe not even him for a sports game!!!) This report is in the Philly Voice and is not a hoax.

"First it was Fake News, and now it's Fake Fans. Might as well, since some of the players are Fake Americans."

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Pinky - 4 h 45 m ago

1

Very disappointed in Autozone. No longer carry part we need replaced and expect us to replace it with a much inferior product. Wanted receipt for a part purchased years ago to file a complaint. Ridiculous. Also would be nice to speak with customer service rep who didn't speak broken English so I didn't have to repeat my answers.

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Peggy Bennett - 1 d ago

We frequent your store in Conneaut Ohio. My husband generally sends me to pick up the parts he needs. There is one employee,Ed Wierchowski, who treats me as though I am stupid. He is arrogant and condescending to me. I cringe whenever I walk into the store and he is there. even though Your store is less than 5 minutes from our home, I am considering driving across town to a different Auto parts store. Peggy Bennett Email. (hidden)

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James price - 1 d 24 h ago

Hello my name is James price I had purchased universal joints at your store in Absecon New Jersey to find out that they vibrated my driveshaft which in return broke the transfer case to my transmission when I took it to a machine shop they verified it when I took it back to your store your manager Jake was to send them to you my receipts and a picture of my broken cover when I repeatedly called him he didn't have an answer when I heard from him personally he says I didn't answer the phone point to the end of this conversation is now he says he wants all my receipts a gun so he can send them to you and he's telling me that it'll take months in return he's offering me $75 cash for my 500 + bill when I went to talk to him personally he told me he needs copies of my receipts again which I told him I gave him he said he took pictures of him with his phone which he can't help me with my question is why I brought them in copies of the receipts and he said bring them back more legible receipt I have very legible receipts and in return I'm not comfortable dealing with your young manager and his mistakes I am willing to cooperate please return some kind of information for me at any request I will give you the copies of the receipts again I have very legible receipts for him that I will drop off when he is in the office every time I call he's not there thank you very much my name is James price my phone number is (hidden) my address is 18 Lewis Avenue Egg Harbor Township New Jersey 08234 again not a gun LOL thank you very much I expect to hear from you

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Pissed off Dad... - 1 d 7 h ago

0

Ashland city TN store...... The customer service was very rude, gave me the wrong part,, then had to go where our vehicle was sitting and when got there, BAM that rude person sold me the wrong part,,, I called back to the Ashland city TN Store where I purchased the 1st part and asked for a manager and he had a attitude when he came on the phone , I was explained what had happened and he had no cares about it, that his store made a mistake and wouldn't make it right.. calling main office and speak to someone until this gets fixed...

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Paul - 2 d 5 h ago

0

AutoZone in Summerville, SC on S Main St. Is rude and customer service sucks. These ppl lie and don't come through with their word. Then when you complain about it they say you can go somewhere else. Yes I think I will. I will never shop at AutoZone again and I will tell everyone I know to stay clear. Advance Auto is much better anyway better service.

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Anonymous - 6 d 20 m ago

I have been an emplpyee for a little over a year now. Our store has called and complain about how cold it is in our store several times. We even have customers who come in and say it is cold in here. Even the district manager said it was chilly in our store and the only thing he could tell us is to wear long jons. Shows how much they really care about there employees. Multi million dollar company and they can't even turn the heat up.

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Anonymous 2 - 4 d 48 m ago

That's sad. The idea is to treat people the way that you want to be treated. Thumbs down to corporate.

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Don - 5 d 24 h ago

Autozone cheated me on a battery I purchased by refusing to honor the warranty.

There are other options. I will NEVER purchase another product from Autozone as long as I live.

Beware.

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Tom P. - 5 d ago

0

Rewards Dept keeps telling me the system is down. What kind of company is Autozone. Wastes my time calling to get no satisfaction. You can have your 20.00 bucks. I will go and shop your competitors and tell at least 20 people how bad your business is.

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Ticked off Mom - 5 d 4 h ago

0

My 20 year old daughter went into Autozone in Clinton, LA to buy a battery because her car kept dying. To start off... they sold her the most expensive battery they had and didn't even offer her the one they had for way less, then to top it off, when she asked them to install it for her, the manager laughed at her and said "oh no, we aren't doing that tonight, it's too cold and wet!" Mind you, yes it was wet outside, but it was not raining!! And his reason for this was because he didn't have anything to "cover" his head. He did finally go help jump her car off... but guess what, he still had to do that in the cold and wet!!!! They are very unprofessional and rude at this store. There is an O'Reilly's opening up right down the road.... needless to say we will not be going back to Autozone!!

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UncleDutch@YMR - 6 d 4 h ago

YMR MOTORSPORTS POCONOS Pa. I WANTED TO WARN PEOPLE ABOUT BUYING SPARK PLUGS FOR A GM BIG BLOCK PICKUP TRUCK NO MATTER WHAT THE YEAR OR ENGINE SIZE AUTOZONE GIVES YOU THE AC DELCO R43CTS. THIS IS NOT THE CORRECT SPARK PLUG FOR NEITHER THE GEN 3-4 OR GEN 5 ENGINES. OBVIOUSLY EVERY STORE I CONTACTED INCLUDING ADVANCED AND SO NAPA STORES CANNOT EVEN TELL ME WHAT THE WORD NOMENCLATURE MEANS LET ALONE INTERPRET THE NOMENCLATURE ON THOSE AC DELCO SPARK PLUGS. IF YOU WANT THE CORRECT SPARK PLUGS FOR MOST GEN 3-4 ENGINES AND GEN 5 CALL ME AT (hidden) ASK FOR DUTCH. THIS GOES 4 YOU FOLKS WITH THOSE MOTOR HOMES WITH THE CHEVY AND CHRYSLER BIG BLOCK ENGINES. YOU KNOW YOU TUNED IT UP AND IT RUNS WORSE THAN BEFORE. THIS IS WHY

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Tina - 6 d 6 h ago

1

I am an employee of AutoZone who has been on medical leave for 18 weeks and only received one week worth of my short-term disability pay that I paid out of my paycheck for 2 years and I've been trying to contact somebody and charges a company to find out if I could get some help cuz the Distribution Center can't help me

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steve - 7 d ago

0

I have lived in Clairemont, San Diego for thirty years. I watched the auto

zone store being built, and I patronized the store since its beginning. However,

when Iam told that my new Napa batterty is dead, and I need a new one; I

had the bettery checked by Napa. The battery is good. I told your autozone

staff that I will never shop there any more. I checked your nation wide

reviews and they are horrible and reflect the integrity of your business.

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Tamika - 9 d ago

1

Horrible service moffett Rd/ overlook location

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Marie - 14 d 21 h ago

0

Hello,

I PURCHASE A BATTERY FROM YOU ALL IN 2014 (WARRANTY) , THE BATTERY LIFE LASTED TIL 2016; THEN I RETURN ANOTHER BATTERY FROM YOU ALL IN SEPTEMBER 2016, AND NOW THE BATTERY LIFE HAS ENDED AGAIN. I SPOKE TO YOUR ASSOCIATE AT THE AIRLINE HIGHWAY STORE IN BATON ROUGE, LOUISIANA. THE ASSOCIATE TOLD ME THAT THE WARRANTY GOES BACK TO THE ORDINAL DATE 2014, INSTEAD OF THE LAST RETURN DATE, WHICH WAS 2016. CAN YOU ASSIST ME WITH THIS PROBLEM/

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William Westbrook - 10 d ago

0

JUST LAST NIGHT I WENT TO RETURN A BATTERY, DURALAST GOLD, PURCHASED IN 2015,5 YEAR WARRANTY WITH TWO YEARS PRORATED. THE BATTERY CLEARLY HAS A 11/15 STICKER ON IT. THE MANAGER SAID I PURCHASED THE BATTERY IN 2012.I TOLD HIM I WOULD NEED A TIME MACHINE TO PURCHASE A BATTERY MADE 3 YEARS IN THE FUTURE. HE THEN WENT ON TO TELL ME IT COULD BE PRORATED AT ACOST OF $100 PLUS DOLLARS. THE SCREEN CLEARLY SHOWED MY WARRANTY EXPIRES IN 2020. THEY ARE A JOKE. WENT TO COSTCO BOUGHT A NEW BATTERY CHEAPER THAN WHAT THEY WERE TRYING TO ROB ME OF WITH A 42 MONTH FREE REPLACEMENT. NOT THE FIRST TIME THEY HAVE DONE THIS

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Joseph J Arcoleo - 10 d 4 h ago

2

I worked there 3 days and havent gotten paid

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Wilfred Brinkman - 10 d 18 h ago

0

Employees at Autozone in Napoleon Ohio all need to be fired. Went there today to buy a battery for my truck had them install new battery & truck wouldn't start. I told them that the dome light wouldn't come on & windows wouldn't work. They told me that the battery had nothing to do with that and went back in the store. I was stranded for hours till got truck towed home which cost me $50 when truck was back home I unhooked positive cable which was cross threaded & had bad connection, then hooked positive cable back up & truck started right up. So now I'm out $50 for a tow & had to call off work because I was stranded. Called autozone back & they said they were sorry that the 3 of them (employees) could not install a battery properly & they wouldn't pay me back for the tow that cost me $50 not to mention the money I lost for not going to work. I want to be refunded or I will be contacting an attorney this is bull crap what kind of morons are you hiring to work at autozone

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Anonymous - 11 d 4 h ago

AutoZone sucks to the employees to the products. Y'all need to better train your employees half the time I go in there they dont have a clue what I'm talking about.Now about your products I never knew that brake pads could shatter what in the world is going on lets just say take your life time warranty and put it deep in the ZONE !!!!!!

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Felisha - 12 d ago

0

You might want to check out the store in Denham Springs, La on Hwy 16" South Range ave. Every single time I go there it can be 30 mins before closing time and it has already been closed, there are 2 cars in the driveway, a white Chevrolet Silverado Truck and a little small white car similar to a prius and I have taken pics. O'Reillys across the street is where I now go because Corporate actually watches and knows any times their stores close early, so they don't do it!! I changed my store to them because obviously you don't want to take customer's money!!!

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Lenny - 13 d ago

0

Autozone does not take care of their own employees. They promote one team but there is no such thing as one team at AutoZone it is each store And each employee for themselves. Sad.

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Anonymous - 14 d 17 h ago

I wanted to file a complaint on a assistant manager at decator and spring mnt store after he started cursing at my daughter I asked him what was the problem he told me to leave his store and to put my car part on my car and go to a different store and the part I took out of my car has a warranty from AutoZone where I bought it and I never seen anyone talk to a customer like that and im sure it's not something that's tolerated I use to work for cheif auto years ago and never heard anyone talk to a customer that way I hope to speak with you soon I think he needs to learn how to talk to customers in a professional way or get a job in a prison unreal I hope I never have to deal with him ever and im just letting you know before alot more people besides me won't be going to that store and my self alone spends around 2000 doll a month because I have an auto repair shop that's for listening to me sir

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J.S. - 14 d 20 h ago

The AutoZone in Commerce City 6200 east 71st pl. orderer a part at 10:30 a.m. associate said d would be delivered at 2 p.m. never came will be expedited at 3 p.m. , never came. Will be delivered at 4 p.m. never came. Napa had the pa ft in stock. Will never shop at Autozone never again. Poor customer service, No customer service skills, etc...

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