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Blue Cross & Blue Shield Of Az

Rating
0
Web
www.bcbs.com
Address
2444 W Las Palmaritas Dr
Phoenix, AZ
85021-4883
County
Maricopa
Contact
Richard L Boals
Role
CEO
Phone
(602) 864-4400
Fax
(602) 864-4242
Annual Sales Est
$156,800,000
Employees
800
SIC Code
6411
General profile image

VERY DISAPPOINTED WITH BC/BS AZ - 165 d 9 h ago

0

EXTREMELY DISAPPOINTED WITH BLUE CROSS BLUE SHIED AZ. THE WEBSITE HAS NOT BEEN WORKING CORRECTLY SINCE IT WAS REDONE OVER A YEAR AGO. YOU ARE LEFT ON HOLD FOR 20-30 MINUTES ONLY TO BE TOLD THERE ARE NO REPS AVAILABLE AND THEY WILL TAKE A MESSAGE OR TO CALL BACK 3-4 HOURS LATER. I SINCERELY HOPE THE INSURANCE COMMISSIONERS' OFFICE OF ARIZONA IS LOOKING INTO HOW BC/BS AZ IS TREATING PROVIDERS AND THEIR MEMBERS. I SEE THAT THEY HAVE COLLECTED $156,800,000.00 IN SALES THIS YEAR. PLEASE STOP PAYING YOUR STOCK SHARE HOLDERS SO MUCH MONEY AND HIRE ADDITIONAL CLAIMS PROCESSORS AND CUSTOMER SERVICE REPS. ALSO GET AN IT DEPARTMENT THAT KNOWS WHAT THEY ARE DOING.

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