Good afternoon: Just a little heads up! Your store in Woodbury, MN. Has the WORST customer service of any Cabelas I have ever shopped in! From the gun department lacky who took the gun I purchased out of the box and pointed in my face! To the smug management attitudes I recieved when I tried to contact them for help! No returned call! No answer! I cancelled my purchase it was so horrible and I was told it would take.30 DAYS to receive the money back I PAID! I WILL NEVER SET FOOT I N YOUR STORE AGAIN!
Just want to say I'm a frequent shopper of Cabela's and truly love your stores. I shop mainly at your EastHartford Ct. store and have since it's opening. I have to say though I am getting more and more turned off though due the help that are employed at that store. The service has been getting so bad there ,that help are standing in corners talking to one another or having personal conversations rather than offer any help to customers. I can't tell you the number of times i've Stood at the counter of guns to just not even gotten looked at or asked for help. Today I was with my daughter wanting to see a scope and the employee wouldn't stop talking to a customer who was just throwing the bull and viceversa! We asked another sales person for slings and sling mounts and he was nice showed us to them and helped looked for a minute and said they didn't have any in which I the customer found and showed him. Wondering how much business you are losing due to crummy work force. Honestly I have worked for people since age 16 and have owned my own Plumbing company and have to tell you I get so disgusted with stores like this that I probably will stop going to these kind of companies.its just plain bad management. Well just hope maybe someone will hear this and take some action.
Wonder why there is no Cabelas in area between Hot Springs Village AR and Hot Springs National Park AR given the massive lakes and RV camping and Nation Forests and major hunting, fishing and boating. Somewhere Hwy5 meets Hwy 7. Be a gold mine.
So, I walk into Cabela's in Huntsville, Alabama yesterday to make a specific purchase. I found the exact item I wanted and proceeded to the checkout. I presented my military ID and I was informed by the cashier that I was not allowed to use my military (5%) discount on an item already on sale. While I don't see this in the fine print anywhere I let it go because I needed this item. I put the item in my truck (it was bulky and I didn't want to carry it around the store) and went back in to look at 7MM ammo. I picked out a box and proceeded to the same register to checkout. I presented my military ID again and I was AGAIN informed I could not use my discount. Military discount is not allowed on ammunition she tells me. So NO discount on items on sale AND, NO discount on ammo. I asked her what good my military discount was at Cabela's and she just said she was sorry.
My apology to your customer service representative at the Cesterfield Michigan store for the inconvenience my husband caused last Sunday.
I will write a better explanation on Facebook and advise our friends and military veterans with PTSD.
I will be returning our purchases tomorrow.
The Acworth store is sorry with service can't help you with parts for a outboard motor when you buy it and then can't get correct part
I live in Nebraska and my daughter is in Colorado. She needs a Buddy Heater so I call out to the Cabelas Lone Tree location and they have them in stock, Great. I tell customer service I would like to pay for it and have my daughter pick it up. They inform me that they can not take credit card over the phone and gave no solution as to how I could pay for it. So, I go to Cabelas' web site and order the heater and pay for it, using Lone Tree as the pick up location and my daughter as the pick up person . After the order was placed and paid for, It tells me estimated pick up time will be approximately two week out. I called corporate and they tell me orders for in store pick up have to be filled through the distribution center and she'll just have to wait. Once again, no solution to get her a heater now.
NEWS FLASH CABELAS:
1.No one in any business takes two week to fill an order in this day and age.
2. No other business that I know of refuses to take my money over the phone
3. There are options you couldn't think of......AMAZON.
I will no longer be a customer of yours after your decision to publicly oppose the development of the much needed Pebble Mine in Alaska. The recently released draft EIS showed there would be no negative impact to the fishery, It will however give well paying jobs and fund schools in an area that needs it the most. Management or your legal team should read the draft EIS findings and consider changing course here. Commercial fishing is polluting Bristol Bay and killing more fish than Pebble ever could. Groups like NRDC drum up fear and misinformation to fund themselves, I'm assuming this is not how you want to brand your business.
Cabela's Club card, 5k credit limit, Last 4 - 8709 is history.
Another long time customer here of Cabela's and BassPro. Bought my last Glock 26 a few years ago at Cabelas, and countless target practice rounds. I cannot tell you how disappointed I am to see a big box store throw it's weight around and get into the public arena with expressing a view point that reflects one side of a story. This story is long and very tainted due to Anti mining/infrastructure special interest groups that want to kill a project that is in the middle of nowhere, over 100 miles away from Bristol Bay and has recently released a Draft Environmental Impact Statement, with over 750 million dollars spent on engineers, studies, data, and research to implement a mine plan that is safe to the environment and the wildlife. Cabela's however did not choose to consider that side of the story though and that is too bad. You will be unfortunately added to my list of never spending a penny of my hard earned money list. Orvis, Yetti, BassPro and Cabela's will not receive another red cent from me, and I assure you I will work just as hard as you to educate my friends on your tainted views.
Cabela's Club card, 5k credit limit, Last 4 - 8709 is history. Sportsman's Warehouse here I come.
I'm very saddened to see Cabela's helping play the propagandists against pebble mine. The facts are on the table now, the DEIS has shown no harm will come to the fisheries. The ENGO's must be calling in every favor or black mail they've been sitting on to get you guys to back them. Such a shame, me and my brothers personally drop 20k on our hunting and fishing supplies a year, guess who won't be getting any of that from here on out. Stay out of Alaskan matters, we know what we need and its jobs and security.
Cabela supports communists and liars trying to destroy Alaska jobs and hope.
Cabela supports fake science and corruption.
Never buying from this filthy, US hating company again!!
It's sad to see another brain-dead corporate decision, influenced by misinformed (or outright lying) environmental Socialists. Anyone willing to do a little research will find the Draft Environmental Impact Statement which was released in late February. Read the summary and you'll find that the Army Corp of Engineers clearly finds that Pebble mine can coexist with minimal impact to surrounding wildlife. No one wants a mine that would cause devastating affects to Alaska's environment. We now know that won't happen. Remember that this is land set aside by the state specifically for mineral exploration! The upside is access to critical minerals that will benefit Alaska, USA and the entire world. Not to mention, the mine will financially save this area of Alaska with tax revenue, high-paying/year-round jobs and significantly decreasing food and energy expenses.
I've never set foot in any of your stores and now I never will.
Nothing lost then.
Unless you count everyone he influences who then boycott Crapela's. Much lost.
He didn't say anything about being a trendsetter.
To Felicias - Bye.
I have been a loyal customer for years. After reading about you siding with the lowlife activists and doing zero homework. I'm gone. I will be spreading the word you are not worthy of any future business.
What low level manager made the simplistic decision to be anti Pebble Mine thinking harming fish is bad so we must be against this mine? There is no legit data to back up fish will be harmed. Millions was spent studying the mine site and how it might affect the environment. Currently the ACoE is in the process of permitting or not based on actual data. Unlike you they do not back knee jerk decisions. If you actually looked into the situation you would have seen that there would be minimal impact to the environment but many high paying jobs for residents, needed tax revenue for the state, infrastructure would be built where there are NO roads at all. Lastly the small towns will be able to NOT lose their schools due to the residents having to leave because there are NO jobs in the area.
Scheduled to take a friend to get his first AR this Thursday. I'll advise not to buy at cabelas or bass pro due to your position taken against the largest mine. That being the Pebble project which has a clearly scientific and favorable ACOE DEIS. This mine has been attacked by China backed NDRC and other unAmerican lobbying groups. 50% of Narcs 130M$ in donations go to wages and benefits of its employees. It's a scam for people who can't work for a living to be FROWARD. Cabelas has been a big disappointment since being bought out.
Stand up for Alaskan jobs, not for lies about harm to salmon. The pictures NRDC, Stand for Salmon use to show in its campaign against Pebble are 80 to 100 miles away. God Bless you in your Chinese seditious position.
MEANT NRDC NOT Narcs above. Sorry
American journalism (like the journalism of any other country) is predominantly paltry and worthless. Its pretensions are enormous, but its achievements are insignificant.
H. L. Mencken
Lopez, move to Russia you Connie creep.