Information, reviews and public commentary for US companies

 

Chick-fil-A, Inc.

Rating
2.333333
Web
http://www.chick-fil-a.com
Address
5200 Buffington Rd.
Atlanta, GA
30349
Phone
(404) 765-8038
Twitter IDs
@Chik_Fil_A, @ChickFilAPRDept
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Joe - 1 d 9 h ago

I love chick fil a. But my main meal there is or was spicy chicken bisket. U all but stopped serving them . So most stores were nice enough at an additional cost of lunch pricing to make me one with a reg piece of spicy chicken ok I paid the difference now I was in a store that said they won't even do that. Do u or your franchise owners make the rules for ur stores. I will pro stop going to chick fil a because I go out of y way and not sure weather I can get what I want

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Ms. Harris - 3 d 36 m ago

0

My daughter and I went to the chick fil a in mercer mall in Bluefield Wv. and we were made fun of by the manager and his coworker. When they called my name and we went up to get our food they began to laugh until we walked away.

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Grandma s - 5 d 40 s ago

0

T whom it may concern....

Today my husband and I took our 2 year old grandson to chic-fil-a in queen creek az. We ordered a kids mean for him which came with a story starter cube. I put it in my purse until after he ate lunch and he held it in his hand until we got him in his car seat. After we started on our way home he started to scream and cry. When my husband turned around to see what was wrong he saw that he had the-cube lodged in his mouth and could not get it out.

I am writing so that you know that this is dangerous and that toy should be pulled from your kids meals.

I would appreciate a reply to this review.

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Anonymous - 3 d 10 h ago

well you should not have given him the toy - this is on you not Chic-Fil-a

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Cindy - 5 d 4 h ago

2

My name is Cindy and I live in Tennessee. While traveling across the state we decided to stop at chick filet for lunch(which by the way , we eat at chick filet at least 3 times a week) We were at the cookeville chick filet that we often stop at on our way to murfreesboro. We went inside to order our food and since we were traveling with our horses on an extremely hot day, we ordered to go. The restaurant was very busy which at lunch time it always is but we stood in line patiently to order our food. when we got back to our truck we realized that they we were short a side salad and instead they gave us fries. So because they had forgot to put forks for our salads in our bag my daughter walked back across the parking lot to go back for our forks. ( we had to park at another business because there wasn't enough room for our horse trailer at chick filet so it was a bit of a walk) I told her to let them know that we were short one side salad. When she came back to the truck much to my surprise, there was a worker with her that came to my window and handed me the salad and asked for the fries back???? Really???? 2 questions, is this the way your company does business? I was very much offended and also what did she do with those fries? Isn't a law that after it passes the counter it can't come back? Now of course I'm not offended by returning the fries but very much offended in how it was handled. She made me feel like a criminal for simply asking for something that I had ordered and not received . Might want to work on that.

Thanks,

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Brian - 5 d 4 h ago

4

We are daily customers of Chick Fa La and receive good service! I would like to request a suggestion for menu a good Low Calorie Chicken Gravy would be good for the nuggets and strips!

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Tony Taylor - 9 d 11 h ago

You guys could destroy Mc. Donalds if you would just open for breakfast the same time as them.

There getting all your business because your closed!

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Ann - 10 d 7 h ago

This is a complaint against the Chick-fil-A in Decatur Georgia on Wesley Chapel Road my husband and I went in to have a quiet breakfast this morning June 14th about 9. The problem was it was a large group having a bingo game (LOUD)they were calling out the numbers in the 30 minutes we were there. It was very annoying.So my question is why would a bingo game be allowed to be played in your restaurant to aggravate the rest of the customers.

Ann

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RC - 12 d 6 h ago

2

What is going on at the Chick-fil-a restaurant in Pittsburgh PA at the Ross Park Mall? My daughter is an employee and has had four managers. Could we please have some consistency here? This is one of her first jobs and it has been really disappointing, BIG turn overs with team leaders, staff and managers...if you are going to close it then close it. I was hoping this was a good place to work for my daughter but I may have to agree with her wanting to move onto another place to work because it has really been bad and I think customer service is suffering. Please look into this store and make it right, it needs help. Thank you....oh yes and please consider bringing back the cole slaw...really miss it!

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Anonymous - 18 d ago

5

Hi we love the food you service and would love to have a restaurant built here in our town of Dresden, Tn. All we have in our town is McDonald's, a Mexican restaurant, soon to be sonic we would for you to consider building here

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Anonymous - 19 d 4 h ago

Into grandkids voted to eat @ chick fil a Covington Highway 190 on 6/5/2018 1p dine in. My family and I eat @ chick fil a often not this one but where ever we shop or attending events or we just go through the drive through. I am up set and has disbelief because a customer came in with her dog. She was not visually impaired or handicapped @ all. I compliant twice the manager R. Gonzalez was supposed to check it out. I understand about all the law suites these days but I can sue as well because of the health department regulations in public food places. The manager made no attempts to even politely approach this lady or the other two sitting with her. Do your job manager or give it to someone who will.

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Jamie - 23 d 4 h ago

1

I absolutely love the lemonade!!!!!!. Every time I get the large I finish it with in a matter of minutes. However, this afternoon I purchased a large lemonade (Tulsa Hill Store in Oklahoma) and was sadly disappointed. After drinking it I noticed there wasn't any pulp on cup or ice (your lemonade is the only drink I will get that has pulp in it) and there was no tart taste to it. Your using concentrate now instead of fresh squeezed? Please say it is not so. The service was the same but the drink sucked. So I'm only grading this store on the drink.

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Scott Newland - 23 d 8 h ago

0

i called in order Thursday night for 6;30am pick up, waited 15 min. took order to customers on the way i had a sandwich which had no chicken. i did call Friday morning to confirm they did get my order from Thursday night, chicken sandwich with egg bacon and cheese on a bun. I called back to the store and reordered after driving 20 miles to customers. picked up the sandwiches correctly this time and they charged me again? is this typical to pay double? no refund sorry or anything

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Mary & Jake Taffaro - 25 d ago

5

My husband and I want to compliment you for setting the table for the "missing soldier ". My husband is a veteran and we lost my friends in the different conflicts. Hats off to your company for acknowledging those that have never returned!!!

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Nasty treatment - 1 y 76 d ago

Aggressive Employee got in my face at the Altoona PA chick-fil-a! I have never been treated so poorly at a restaurant..... the employee gave our food to another table.... We waited 20 mins to get our food and when I spoke to the manager about it.... the employee shortly after named "Nas" came at me full speed and got in my face aggressively and nasty! In retaliation for speaking to the manager.

I once again spoke to the manager about the actions of the employee.... only to have a weak half hearted apology.

Never had such horrible service ANYWHERE..... even carnival folks are kinder!!!!

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Anna - 1 y 300 d ago

5

Chick fil a in Bossier City and Shreveport LA are awesome. It is the only drive thru that I will pull into when the line is wrapped around the building. I've never waited long, and the employees are either truly happy to see you, or really good at pretending. Always clean, always friendly, always fast, and always packed no matter what time of day. Best fast food place ever! Wish I could give more stars.

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Gretchen - 5 y 215 d ago

2

SO what is the deal with the popularity if this place? I mean the food is just average at best. I am probably not one to talk since I have moved away from fast food as a rule (much healthier too let me tell you), but my kids just whine and pine for this place. I will take them there and it is packed out. Seriously over crowded. We get the food finally and I take a nibble. Yuk! It's just seasoned fried chicken. Same as what you can get at a half dozen places nearby. Anyway, just saying. Don't get it. At all.

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Michelle - 5 y 260 d ago

2

So what is the big deal with this fast food vendor? I have trimmed my consumption of junk food and fast food over the past several years. My kids however pine and whine to be taken to this place to eat. It is invariably packed to the gills. Yet I cannot see why this is the case. The food is mediocre at best. Everything is overly fat-laden or salty. I guess I am in the minority here, but I much prefer a good deli sandwich to this stuff.

Just saying.

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anniescranton - 6 y ago

@BethanyBlankley Op-Ed in @washtimes @washtimesweb supporting @Chik_Fil_A @ChickFilAPRDept #freedomofreligion #freedomofspech #chikfila

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