Information, reviews and public commentary for US companies

 

Delta Airlines

Rating
3
Web
http://www.delta.com
Address
1030 Delta Blvd.
Atlanta, GA
30320
Contact
Richard Anderson
Role
CEO and Director
Phone
(404) 715-2600
Fax
(404) 715-5042
Employees
78,400
Twitter IDs
@Delta
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David Beemer - 245 d 6 h ago

3

Delta you love to fly? Your non-refundable ticket truly is non-refundable. Plans sometimes change and non-refundable typically means you don't get your money back but MOST airlines give you a credit towards flight that's good for a year.

Maybe charge a $50 fee.

You can't make changes on Delta's website which is a total waste of time and frankly BS.

Being on hold for over 30 minutes to be told "No problem your flight's in three weeks, we can change the time of the flight." Morphing into... "I'm so sorry we can't help. I would suggest you just book another flight." is madding. I'm not sure what angers me most. The person who didn't know their own rules or being on hold waiting for the person to learn their own rules. I think it was a generic call center and the Indian couldn't believe that Delta's FU policy was indeed their policy.

***Heads up *** If another carrier is even close in price and there is a chance that your travel plans might change I highly recommend that you pick the other carrier. Southwest is so good when it comes to this it not even funny and so is JetBlue. Hell pretty much every airline does better than Delta.

Delta you may love to fly but I think you love screwing over the flying public just a bit more.

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tarabaig - 4 y 156 d ago

Thank you @Delta for losing my CARRY ON LUGGAGE that ur flight attendant took. my solution is to file a claim!?? Do I get a new laptop now?

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mswas - 4 y 156 d ago

"@Quorren: Thanks to @delta for getting me to Seattle with no fuss. Job interview is a go for tomorrow!" <--@united stinks. Good luck!

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corebodypilates - 4 y 156 d ago

@Delta stranded w/ infant at #HPN no service representative! nobags, no vouchers for cab/hotel. Bad service! #flyunited #SOS #baby

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corebodypilates - 4 y 156 d ago

@Delta stranded w/ infant at #HPN no service representative! nobags, no vouchers for cab/hotel. Bad service!! #flyunited #SOS #baby

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Quorren - 4 y 156 d ago

Thanks to @delta for getting me to Seattle with no fuss. Job interview is a go for tomorrow!

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TheRealSnoz - 4 y 157 d ago

RT @BradWickham: .@delta how much do u charge for emotional baggage

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BradWickham - 4 y 157 d ago

.@delta how much do u charge for emotional baggage

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AndreaDry - 4 y 157 d ago

I just got carded @delta downs casino :)

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lindsaylove_xo - 4 y 157 d ago

RT @shmaylor: I can't wait to kick off the year with jazzercise younglife tomorrow! Be there at the HHS younglife house at 7:32!! @DeltaYounglife

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