Information, reviews and public commentary for US companies

 

Delta Airlines

Rating
3.235185
Web
http://www.delta.com
Address
1030 Delta Blvd.
Atlanta, GA
30320
Contact
Richard Anderson
Role
CEO and Director
Phone
(404) 715-2600
Fax
(404) 715-5042
Employees
78,400
Twitter IDs
@Delta
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DWB - 17 d ago

0

I have to fly Delta for business often, I can't recall the last time I traveled with them and the trip went as scheduled. What's more the service is nonexistent when they leave you stranded. No apologies, no remuneration, no remorse.

They have total contempt for their coustomers, they refuse to refund you for the fare class you paid for if they put you in another class because of delay, they will leave you stranded with no stipend for your trouble.

I have missed more meetings and business because they cannot get you to your destination on time or often even the same day.

Call for help, you will likely wait several hours to have your call answered and then it will be in India. All of this to find that they won't assist you any way.

If you need a travel partner for business avoid Delta, they will lose the business for you.

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Jane - 9 d 16 h ago

I agree they could care less. They will care less when I start suing them!!!!!

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Tori - 12 h 49 m ago

0

I totally agree. Delta customer service is HORRIFIC! I stopped traveling with them for about 15 years. Decided maybe they deserved another chance. Worse than I recall. From the reservations, to ticketing, to the flight. Delay, inconvience, and no empathy. Whatever your travel plans - count Delta out!

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GeorgiaGirl - 13 d 19 h ago

4

Delta, I'm late in sending my support for your decision to stop offering discounts to the NRA. Couldn't be any prouder of my hometown airline. And to those officials in Georgia who have denounced you, shame on them. I wouldn't vote for them if they were the only candidates running. Every person and every company has the FREEDOM in this country to take a stance. Some I don't like, some I do, but everyone has the right. Keep it up!

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Anonymous - 3 d 11 h ago

yup thats them

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Anonymous - 9 d 16 h ago

I have submitted a complaint and just get the run around!!!! Was great negligence on Deltas part but they could care less. Us going to my lawyer!

(hidden)

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MLW - 16 d 19 h ago

Delta doesn't care about their future employees, nor their current employees. What makes us think they would care about their customers. This is a waste of time, because Richard Anderson doesn't read the review to solve our issue . This is placed here so we can make ourselves feel better.That is way we get the IVR and not a human. They do not care if they crush people dreams or inconvenience anyone. Apologies, and remorse whats that when you are dealing with robot and no human beings.

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BruceH - 19 d ago

0

Now why would Delta penalize me $200 each for 2 tickets as a cancellation fee, as part of a Disney vacation, when the price of a ticket is $169 (Minneapolis to Orlando)? My congressman might be interested in this.

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Linda - 48 d 21 h ago

5

Thank you Delta for taking a stand against the NRA! #NEVERAGAIN

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Comrade Putinski - 20 d 13 h ago

Linda, I wish you would live under a Communist dictatorship to understand why we need the Second Amendment. I am praying to God so you will have this "wonderful" chance!

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Edith M. smith - 22 d 8 m ago

5

I had a very memorable experience with a difficult situation when I reached an angel in disguise- Moneika on 4.3.18. I had booked a flight thru a third party leaving Atlanta on 4.5.18. To attend my mother's memorial service in Germany. When I did not receive a check-in reminder 24 hours before departing, I called your customer service number. Moneika showed empathy towards my dispair. I am sure, she knew how frazzled I was.. She assured me that she could still get me in a flight today and helped calm me down. She was very proficient and professional through the whole process and fully explained everything to me. I cannot thank her enough. I want to make sure you know that you have a true asset in your organization. This is what makes Delta a world class organization.

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Anonymous - 28 d ago

I am a frequent flyer with over a million miles and Plantinium status. I had surgery and the Delta Club would not allow my nurse to help me without a $29.00 charge for 45 minutes. This is an ADA violation and find it incredible that they do not have any compassion. Furthermore, service animals are not charged.

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Mrs Harder - 30 d ago

my husband received a large check from delta air lines is this a joke?

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Ral - 30 d ago

5

Hy good morning my name is Ral Robles-Rivera.i put a application i. For flight attendant and i never had a response.i work @ the Huntsville airport.im a ramp lead,operations.i got ine of the dekta employees referel me for the position,her name is betty she is a customer service.wirks @ Huntsville airport.any questions please feel free to call @(hidden).thanks.

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Ms. Donna - 33 d 45 s ago

Good morning. I received a check from Delta Air Line Department 989 P.O. box20698 Atlanta GA. Is this on the up and up? (hidden) thanks you for your response

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Anonymous - 35 d ago

0

Delta is full is BS.. w asnt willing to accommodate me when travel change and wasn't offered a refund.

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RMB - 35 d ago

3

Yeah...I may have to give my credit. I can't believe that you would take a stand against the NRA!!!

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Morgani - 35 d 1 m ago

1

My wife and I were just denied our two week trip to Spain over some misleading information on the Air Europa boarding passes. They were not boarding passes and even through we were at the airport over an hour before our flight we did not get a printed copy of out ticket before the hour deadline before our flight. We were denied the ability to print a ticket or gain access to the boarding area as we were told would happen with the check in information we received. Once the ticket booth closes you are not able to print a ticket form the kiosk either . We were standing there for an hour and 5 minutes trying to get someone to help us get a copy of our ticket to board our flight. no one with Delta could help us even though we had booked through Delta. Had a confirmation with Delta and were flying with a Delta subsidiary. We stood in line with Delta while the Air Europa desk closed and since it was less than 60 minutes to the flight no one would help us retrieve a ticket for boarding. We were stuck in the airport over night and now have cancelled a trip of a lifetime. So disappointing in Delta and being there for my flight and not being able to board as they did not have the proper resources in place for this situation. Seriously considering weather or not I can fly Delta or trust them ever again as this has cost me several thousand dollars in lost reservation. Even thought there were eight employees at the Delta desk no one would help get in touch with the subsidiary to help get us our tickets. It was so demeaning feeling so helpless and and with time to get to your flight to go on a two week long vacation and being told that sorry the desk is closed and you are out of luck. Had this been an actual Delta flight I would have been able to still print my ticket. Even though in that time I called Delta and Air Europa no one was able to send me a copy of my ticket. I reasonably can say I tried every way possible to get on that flight and missed it as I was following the directions I received on an email confirmation that I was checked in and could us the attached documents for Boarding and getting to the boarding gate. That was not the case and those documents they attached were worthless in getting through the gate. I later went onto the Air Europa site and found a check in area that clearly states that I should have checked in on their site from 24-1 hour before the flight. There was no direction to this portion of their site of any notification that this should have been done. I found it by myself too late to matter. This is not something that should happen in today's world. With Technology being as easy to use as it is there should have not happened.

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Chris - 36 d ago

I made reservations for a round trip from PDX to LAX a few days ago.. The ticket agent was to email me a confirmation. I have not received it, so have been all over the "Delta.com" site for someone who could send the confirmations to me online. The recording told me the wait for a Delta customer service Rep is 2 hours.

Can you advise a better course.? I want a hard copy in my hand when I go to the airport. Thanks.

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Anonymous - 36 d 15 h ago

I find it a disgrace to our servicemen of this UNITED STATES OF AMERICA that you would not allow our citizens to honor our fallen on your flights, i hope this gets out to all and and the airline suffers an economic blow. I myself believe the airline owes the people from that flight and the people of this country an apology

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Anonymous - 42 d ago

2

On Jan 18 I flew from Hartford to Atlanta, destination Melbourne Fl. I was stuck over night in Atlanta was given a blanket pillow and kiehls bag, well at 66 i frozed because the airport was equipped with heat, at 4 am found a mother with 2 boys freezing so give my blanket and pillow to them, finally was given a early fly the next morning, now going back to Melbourne and kind afraid going through Atlanta give me a good deal and make worth for me traveling with Delta... my name is Santa Bennett

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mrc - 45 d 12 s ago

Thank you for taking a stand against NRA!

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G. Anderson - 46 d 19 h ago

0

WO WA--- EXTRA, EXTRA, EXTRA................

(To the people that shop at Dick's)

*****Heads up people,****

Just learned that Dick's Sporting Goods will be filing for bankruptcy and are planning to close 235 stores by June.

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Proud American - 47 d ago

Just saw video of a women confessing that she did not sing the national anthem when a Delta chief flight attendant would not allow her and others to sing our national anthem in honor of a deceased soldier and his escort. How shameful and unamerican. This video went viral and I hope other American patriots will respond by company's and refusing to use their services.

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Bronco Bill - 47 d 16 h ago

0

WWX---"America has Freedom of Speech"; more so than any other country in the world. If this is true, then how come every time I express my opinions, some obnoxious, pea brained thug bashes my head in, or the company I work for fires me? With this kind of "Freedom of Speech", the government has no need of a secret police force to silence dissent.

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