I literally had to file a formal complaint with the corporate office because Jenna Amaya at the Downey location would not cease in contacting me even when I put it in writing. They scheduled an appt for me without me asking and then proceeded to harass me endlessly with emails, texts and phone calls. Luckily I found a company much more professional and purchased a car this past week. There is absolutely nothing that would make me do business with drive time or refer even my worst enemy to them. They Mickey Mouse the problems with the cats just to get them working. If you have to do business with them make sure to have a. Professional mechanic check out everything. Brake pads, hoses, and most of all crash reports.
I have had noting but problems with my car, my engine went on me while driving on the turnpike and the speed limit is 70 I had my kids in the car my son is 4 months old and to top it off I haven't even had the car a year
Ray Fidel, CEO of Drive Time, give back to the community, there are schools that train young males and females how to work on cars/vehicles..., you are really selling JUNK, Ray Fidel bring dignity back!!! You owe us Million$!!! President Trump, help us!!!
Can we bring Drive Time to the Court of the United States as a class action lawsuit over the fact that they are putting the Consumer at risk with vehicles that are publicly dangerous Ray Fidel are you reading these post do you even care!!!!!?????
I to bought a bad car and I am vary unhappy
Mr./Ms. CEO, COO, and Executive Director my brand new Drive Time vehicle left my family and I stranded on an off ramp with cars, trucks, etc going 55+... If cut off and when I called Drive Time someone answered the phone and said they were closed...They still had 2-more hours to be open and we were less than 10-minutes away. My insurance came and got us and towed that Drive Time Junk off the edge of the ramp.
It would be a good idea to pull your latest commercial, with regards to your fake rappers!
In the 1960, commercials were true, and cars were dependable, but NOW Drive time in the new ??? (Green Pickle)
I had my car about one-year and the warranty is the worse from Averex (OMG)!!! I was down to about 3,000 miles on my warranty and after a I saw some light. I had to go to a real dealership and after showing all my receipts close to $6,000.00+... Drive time is the worst, the CEO, COO, and Executive Director never called back and the employees at the Laurel, MD are unqualified to sell bikes let alone care. Mr./Ms. CEO, COO, and Executive Director ... all together I spent more than $10,000.00 (+the payments paid/made for 2-years) and you owe me $9,999.99 keep the $.01 for the vehicle because I am selling that, which you sold me! Pep Boys, B.J's and all the places that Averex and Drive Time send clients' are the Worst of The Worst!!! A good Attorney/Lawyer can make a TON of money fighting for the Drive Time consumers that were sold a LEMON and ripped off!!!
Drivetime is a piece of shit! They are not worth getting a car from. Had my vehicle somce Feb 2010 and a month later something start happening with it. Took it to Pep Boys each and everytime just for them to tell me they can't find anything wrong with it. Now funny as it seems my vehicle starts acting up again...same issue as before. So I have it towed to the shop and again. Now guess what my warranty is up but they mysteriously finally found out whats wrong. Ummmm seems real strange to me. Im so done with Drivetime
Also Agree haven't had my car a full year and it's been in the shop eight time's with tomorrow being number nine at least they allowed some of you guys to swap your cars out I would love that opportunity I'm scared to continuing driving this car.
The worst company ever. I signed a contract for 18,000 and have made a total of 7500 in payments and they are saying I owe them 16,000. Every time I call I always get the rudest agents... Always. They do not care about the customer and they have no sympathy what so ever. They sold me a faulty car now after having it taken to the shop and now Chrysler has to have a look at it because this particular model was not supposed to be sold according to Chrysler. I understand I went to a bad credit place but seriously they do not care to help at all and treat the guest like complete garbage. I tried to take my car to two different dealerships to trade it in AND two different times to try and refinance and that did not work out, when I called Drive Time all they said was and I quote, " You should not have signed this contract then." Seriously? What an amazing company...
Worst place ever, 3 cars in 4 months ridiculous. Manager is no help and incompetent. Do not ever buy a car from Drive Time because you wont be driving anywhere.
Agreed. Haven't even had my car a full year and it's been in the shop more than I have drove it.
DO NOT BUY FROM DRIVETIME!! Drive time has swapped me out to 4 cara in a matter of 3 months. The first car they gave me the transmission went out the first day I brought it home. The second car they gave me it cut off at the light pulling out of the dealership. The third car they gave me also has transmission issues. The current car I have as I am typing this I am unable to pull out of my do garage. Remind you I just got this car out of the shop 1 day ago and now I can't even pull the car out of my driveway. I am so mad right now it's ridiculous.
My first car financed on my own! when purchasing i ask sales person what the smell was, she lied and said it was the new car smell i replied no and the car is 2015 as I tried to get an answer she would not respond(she knew). it rained and leaked all over the floor board the smell was mildew! I work with special needs and can not expose her to this. I tried to get it fixed followed all drive times prompting the car is under the 30 day warranty still and I will have to come out of pocket for it to be fixed as the appointment is the same day I bought it. I have been advised by my bank, Rackley body shop, my supervisor, and my mother to return the car. I would not recommend this company to my worst enemy. they are not honest or forthcoming! Be Careful! I would not do business with them.
I also bought a Lemon from Drive time and Do you think I can get some help to get my first Luxury car as they call it BMW up to par that would be a no,every time I have a problem with this car and I have lots of them the only response I get it, is this should be covered under your warranty; well it is not, This time I need a car key for my car and, Do you think customer service could send me a car key since It is Drive Time car and I am making payments so I can continue to Drive the car Hell no you buy it.. Sometimes in life it is good to help a customer just because they are the customer and really keeps you in business it cannot be no all the time, sometimes you have to say Yes it is the correct thing to do And in my case the correct thing to do in my case Corporate since my car is a piece of shit is to give me another car straight across the board let my drive my car to the dealership and let me get another one, This is the right thing to do in my case ,you are more than welcome to call me and I will let you no all the things that is and has gone wrong with this car since I have been making payments on it.
Bought a lemon from you guys ,need another vehicle
Drive Time is very inaccurate in its Experian Auto Check and when it comes time to file a complaint. WORST COMPANY EVER!!! Never finance or purchase from them. The managers at the store locations have no sense as to how to handle issues and push everything to custom service who know nothing unless your making payment. THEY SUCK. Would not recommend them to anyone if the deceased needed a car. Save your time and MONEY!!!