Information, reviews and public commentary for US companies

 

Drive Time

Rating
0.074074
Web
www.drivetime.com
Address
4020 E Indian School Rd
Phoenix, AZ
85018-5220
County
Maricopa
Contact
Ray Fidel
Role
CEO
Phone
(602) 852-6600
Fax
(602) 852-6686
Annual Sales Est
$498,930,000
Employees
2,600
SIC Code
7514
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CARL E. HOPKINS, I was texting this morning, and got with someone this morning - 16 d 5 h ago

I need Drive Time Corp. OFFICE IN DALLAS , TEXAS

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Lori Drew - 17 d ago

0

sorry company.........will never tell a soul to go here and get a car..........specially in Savannah Ga..........Rudest People ever.....America lost the meaning of Professionlism ...Manners and Honesty..Nobody any State You live in get a car from Drive Time..........RIP OFF..........Someone is getting very rick by ripping People off.....

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STAND UP TO DRIVE TIME CORP - 31 d 9 h ago

0

This is going to be a long one, want everyone to hear the facts My wife and I live in Southern Louisiana south of new Orleans, out closest Drive Time is 1436 miles away in Mobile Alabama, a 2 hour drive. After getting approved on line, for a 200.00 down payment, we found a mid sized care that would work for me, due to the fact that I am a big man, 6'1 225lbs. We were told on contact with the dealership, that if we wanted that car it would be a 1200.00 or more down payment, even though that was the car that was shown to us on line as being in our price range. we were then bullied and pushed into a little Nissan Versa, that is no more then a shoe box stapled to a skateboard. We jumped through hoop after hoop, opening up our entire life to them on paper, and no matter how many things we emailed, or faxed to them, it was never enough, Only when I started getting pissed, and saying that I am out...don't need your car, then suddenly now it was good enough,

I had sent them a 200.00 down payment to hold the car that I did not know was the size of a mouse trap. And now that I pulled out of the deal when I found out that it was at a 28% interest rate, and more then 400.00 a month in payments, that I said no effin way, I'm out. and here we are 2 weeks later and they still refuse to refund my down payment.

Now that I have read your complaints, done the research, and even talked to the rude ass woman at the corp. office in Arizona. I am proposing we all get together and start a class action law suit, to stop corps, like this to stop ripping us off. They advertise that the will get you approved, and help you rebuild your credit, what they don't tell you is that your getting a very high mileage car, at the end of its life, that your interest rates will be out of this world, they lie, hard sell and push you int a car that will not work for you, and that you don't really want, and I think its time we fight back.

I will post an email at the end of this, so that anyone interested in joining me in a class action suit, can give me their story in detail, dates times names and monetary losses, and your contact info, so that I may find a lawyar that will fight for us.

email your story and facts to

(hidden)

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Bobbie - 39 d ago

0

Drivetime in Macon, GA, called after a month of letting me drive my vehicle saying basically we lied about my husband's employment and had to return the vehicle. Would not listen to anything I tried to say. Just that I could return it and it wouldn't go on my credit or it could be repoed and go on my credit. No if and or buys about it.

The next day I got it straightened out. No apology for the way they handled it.

I will never suggest them to anyone and I'm letting people know how I was done.

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Anonymous - 41 d 22 h ago

0

I currently have a vehicle leased, called the dealership IN ADVANCE to see if trading my car up would be possible. The man I spoke with said that because I had the car over a year shouldn't be a problem. Keep in mind I live over an hour away and have 2 small children I had to bring with me. Only on my arrival do they tell me that the blue book value of my car has to be only about 2000 or less away from the ballance of my current loan! So aggravated. Cant wait for this lease to be up.

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Karla - 51 d 12 h ago

0

Am in the process of buying a vehicle from drivetime. I have never in my life had to get so many documents to prove income. I've been at this for almost 2 weeks now. I am going to the Pittsburgh dealership. I brought everything I was asked to bring. Problem is, my daughter is on my bank account for emergency purposes only. Because of that, I have to prove that the direct deposits on my statement are actually mine. When I was at the dealership on Feb 23, they had me sign the paperwork and even allowed me to test drive the car thinking I could drive it home. This whole time the manager knew full well that the bank needed all kinds of letters to prove the deposits were mine. Knowing it was Saturday, the manager had me call the places I get my direct deposits through and ask for those letters. I kept telling him places were closed on Saturday and I was told to try anyway. Now that I have made the requests and one letter has been faxed in, I'm told that drivetime's bank needs a copy of a paystub or check saying the funds were issued to me. Obviously drivetime has no freakin clue what direct deposit is. If these deposits weren't mine, why would these places be willing to fax a letter saying they were? One is the US government. Come on drivetime, have some common sense. If anybody out there is thinking of buying a car from drivetime, and has direct deposit, please be sure you have letters saying those deposits are yours, the amount of the deposit, when you began getting those deposits, how long you will be receiving them and a copy of a check that was cut to you for the deposit, bank statements, license and proof of address. I don't want anyone else to have to go through this.

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Melissa W - 64 d 47 m ago

0

I purchased a car financed for 20,000. The kelly blue book price for a 2008 is 3000. It had 100,000 miles without knowledge I purchased the vehicle. Now I've paid 3000 for repairs not including alternative transportation fees. I think you, as experts should have delivered the pro's and con's of the vehicle. Choosing to sale despite of providing simple potential problems is a poor business practice. A warranty that means nothing is shameful. I've been told "hey, you did it, not us, it's the way it goes" is not acceptable as a citizen of the USA. life is serious and to mark up a vehicle without exposing truths is heartless. I hope no one has to deal with an issue similar, so I am writting all people who can possibly stop this from happening to someone else. Melissa. It's been a year or so and this is one of the worst decisions I've made. Melissa

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Gregory Masilungan - 72 d 6 h ago

0

You indicated that I have 30 days to respond just want to let Drivetime knows that I will be filing a small claims on Drivetime since you closed my case already without the 30 days you provided for us to respond We are emailing you..

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Anonymous - 81 d 44 m ago

0

I bought a car at the South Blvd location and there service wasn't pleasant at all. I could not believe in three days after purchasing a car from them start having problems with this car and I did call back and address this with the Mangement David and Adam Cox that was totally rude after walking into the dealership to address more issues and he really got nasty with me. He was wearing someone else name tag that I noticed after he gave me his business card and I did addressed that and he threw his license in my face and said some nasty things to me afterwards and I told him that I will be address this matter. I think that this business is not a professional company and really don't care about there customers and just there to sale them lemon cars and that's illegal.

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Stacymorrett - 106 d 16 h ago

0

Bought a car 3 months ago and gave 1000 cash 300 debt card and payed on oct 8 it's Jan made r 550 monthly payments never late today get text that they repo car cause the co Tracy the 300 didn't go through 4 months later w no call email I am beyond piss the fact engine light been on since I left

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Upset Med professional and veteran in ga - 119 d ago

0

I am ashamed that the states would allow any company to sale cars so damaged with worthless warranties. It appears that they willingly know that these cars are damaged and the warranties are not good and put people and their families in danger or leave them with no transportation for work, school, hospitals, grocery stores or anything important. It is sad that money, dishonesty, and greed is more important than human beings on the real. The customer service is programmed to parrot phrases that benefit the company to keep from losing a job but do not assist the customer who pays the loans and warranties. My advice is to never send someone or yourself to buy from drive time ever or pay for warranties from any of their locations across the U.S. Do civil suits and report to government to do investigations into their practices by people true personal experiences to show or express it to be valid. It more than many has problems it then can be proven to be so. Fight back and make companies transparent and liable for misinformation suppressed info, and untruths.

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Anonymous - 157 d ago

Ive had my vehicle less than a year with a new engine replaced and now the vehicle doesn't even work. I've tried to contact Melodey in the Temple, Tx location but I received an out of office email dated for December its only November. Ive had problems with the vehicle not even a full month after purchase. I even asked to be placed in a new vehicle of the same value. At this point I'm getting lawyers involved because this is highly unprofessional and bad business. I paid my money and I want good service in return.

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Pissed of in IN - 209 d 9 h ago

The more that I think about it the more I hate the fact that I purchased a vehicle at DriveTime. I am so upside down in a car that I only purchased and did not trade in on. I hate this car and I want out of it!!! I will never ever go back to a DriveTime again. I want this car gone and into another vehicle. I feel as though they have screwed me with a cactus and didn't bother using lube. This is the worst vehicle I have ever had and I have only had it about 2 1/2 years. NEVER AGAIN, you need to compensate us for the shit that we have to put up with on these vehicles.

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Sylvia - 1 y ago

0

I literally had to file a formal complaint with the corporate office because Jenna Amaya at the Downey location would not cease in contacting me even when I put it in writing. They scheduled an appt for me without me asking and then proceeded to harass me endlessly with emails, texts and phone calls. Luckily I found a company much more professional and purchased a car this past week. There is absolutely nothing that would make me do business with drive time or refer even my worst enemy to them. They Mickey Mouse the problems with the cats just to get them working. If you have to do business with them make sure to have a. Professional mechanic check out everything. Brake pads, hoses, and most of all crash reports.

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Anonymous - 1 y ago

0

I have had noting but problems with my car, my engine went on me while driving on the turnpike and the speed limit is 70 I had my kids in the car my son is 4 months old and to top it off I haven't even had the car a year

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Malachi 3 - 1 y ago

0

Ray Fidel, CEO of Drive Time, give back to the community, there are schools that train young males and females how to work on cars/vehicles..., you are really selling JUNK, Ray Fidel bring dignity back!!! You owe us Million$!!! President Trump, help us!!!

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A Controversial CEO - 1 y ago

0

Can we bring Drive Time to the Court of the United States as a class action lawsuit over the fact that they are putting the Consumer at risk with vehicles that are publicly dangerous Ray Fidel are you reading these post do you even care!!!!!?????

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tameka grant - 1 y 273 d ago

0

I to bought a bad car and I am vary unhappy

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Money Bags minus My Money - 1 y ago

0

Mr./Ms. CEO, COO, and Executive Director my brand new Drive Time vehicle left my family and I stranded on an off ramp with cars, trucks, etc going 55+... If cut off and when I called Drive Time someone answered the phone and said they were closed...They still had 2-more hours to be open and we were less than 10-minutes away. My insurance came and got us and towed that Drive Time Junk off the edge of the ramp.

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Johnny McKoy - 2 y ago

It would be a good idea to pull your latest commercial, with regards to your fake rappers!

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Money Bags minus My Money - 1 y ago

0

In the 1960, commercials were true, and cars were dependable, but NOW Drive time in the new ??? (Green Pickle)

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Money Bags minus My Money - 1 y ago

0

I had my car about one-year and the warranty is the worse from Averex (OMG)!!! I was down to about 3,000 miles on my warranty and after a I saw some light. I had to go to a real dealership and after showing all my receipts close to $6,000.00+... Drive time is the worst, the CEO, COO, and Executive Director never called back and the employees at the Laurel, MD are unqualified to sell bikes let alone care. Mr./Ms. CEO, COO, and Executive Director ... all together I spent more than $10,000.00 (+the payments paid/made for 2-years) and you owe me $9,999.99 keep the $.01 for the vehicle because I am selling that, which you sold me! Pep Boys, B.J's and all the places that Averex and Drive Time send clients' are the Worst of The Worst!!! A good Attorney/Lawyer can make a TON of money fighting for the Drive Time consumers that were sold a LEMON and ripped off!!!

Flagged for review. 
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Anonymous - 1 y ago

1

Drivetime is a piece of shit! They are not worth getting a car from. Had my vehicle somce Feb 2010 and a month later something start happening with it. Took it to Pep Boys each and everytime just for them to tell me they can't find anything wrong with it. Now funny as it seems my vehicle starts acting up again...same issue as before. So I have it towed to the shop and again. Now guess what my warranty is up but they mysteriously finally found out whats wrong. Ummmm seems real strange to me. Im so done with Drivetime

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Don wynder jr - 1 y ago

0

Also Agree haven't had my car a full year and it's been in the shop eight time's with tomorrow being number nine at least they allowed some of you guys to swap your cars out I would love that opportunity I'm scared to continuing driving this car.

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Upsetcustomer - 1 y 145 d ago

0

The worst company ever. I signed a contract for 18,000 and have made a total of 7500 in payments and they are saying I owe them 16,000. Every time I call I always get the rudest agents... Always. They do not care about the customer and they have no sympathy what so ever. They sold me a faulty car now after having it taken to the shop and now Chrysler has to have a look at it because this particular model was not supposed to be sold according to Chrysler. I understand I went to a bad credit place but seriously they do not care to help at all and treat the guest like complete garbage. I tried to take my car to two different dealerships to trade it in AND two different times to try and refinance and that did not work out, when I called Drive Time all they said was and I quote, " You should not have signed this contract then." Seriously? What an amazing company...

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