Information, reviews and public commentary for US companies


Drive Time

4020 E Indian School Rd
Phoenix, AZ
Ray Fidel
(602) 852-6600
(602) 852-6686
Annual Sales Est
SIC Code
General profile image

Upsetcustomer - 17 d ago


The worst company ever. I signed a contract for 18,000 and have made a total of 7500 in payments and they are saying I owe them 16,000. Every time I call I always get the rudest agents... Always. They do not care about the customer and they have no sympathy what so ever. They sold me a faulty car now after having it taken to the shop and now Chrysler has to have a look at it because this particular model was not supposed to be sold according to Chrysler. I understand I went to a bad credit place but seriously they do not care to help at all and treat the guest like complete garbage. I tried to take my car to two different dealerships to trade it in AND two different times to try and refinance and that did not work out, when I called Drive Time all they said was and I quote, " You should not have signed this contract then." Seriously? What an amazing company...

General profile image

Anonymous - 66 d ago


Worst place ever, 3 cars in 4 months ridiculous. Manager is no help and incompetent. Do not ever buy a car from Drive Time because you wont be driving anywhere.

General profile image

... - 43 d 19 h ago


Agreed. Haven't even had my car a full year and it's been in the shop more than I have drove it.

General profile image

Anonymous - 78 d 8 h ago


DO NOT BUY FROM DRIVETIME!! Drive time has swapped me out to 4 cara in a matter of 3 months. The first car they gave me the transmission went out the first day I brought it home. The second car they gave me it cut off at the light pulling out of the dealership. The third car they gave me also has transmission issues. The current car I have as I am typing this I am unable to pull out of my do garage. Remind you I just got this car out of the shop 1 day ago and now I can't even pull the car out of my driveway. I am so mad right now it's ridiculous.

General profile image

Kathryn J - 124 d ago


My first car financed on my own! when purchasing i ask sales person what the smell was, she lied and said it was the new car smell i replied no and the car is 2015 as I tried to get an answer she would not respond(she knew). it rained and leaked all over the floor board the smell was mildew! I work with special needs and can not expose her to this. I tried to get it fixed followed all drive times prompting the car is under the 30 day warranty still and I will have to come out of pocket for it to be fixed as the appointment is the same day I bought it. I have been advised by my bank, Rackley body shop, my supervisor, and my mother to return the car. I would not recommend this company to my worst enemy. they are not honest or forthcoming! Be Careful! I would not do business with them.

General profile image

tameka grant - 145 d ago


I to bought a bad car and I am vary unhappy

General profile image

Ms.Jones - 180 d ago


I also bought a Lemon from Drive time and Do you think I can get some help to get my first Luxury car as they call it BMW up to par that would be a no,every time I have a problem with this car and I have lots of them the only response I get it, is this should be covered under your warranty; well it is not, This time I need a car key for my car and, Do you think customer service could send me a car key since It is Drive Time car and I am making payments so I can continue to Drive the car Hell no you buy it.. Sometimes in life it is good to help a customer just because they are the customer and really keeps you in business it cannot be no all the time, sometimes you have to say Yes it is the correct thing to do And in my case the correct thing to do in my case Corporate since my car is a piece of shit is to give me another car straight across the board let my drive my car to the dealership and let me get another one, This is the right thing to do in my case ,you are more than welcome to call me and I will let you no all the things that is and has gone wrong with this car since I have been making payments on it.

General profile image

Anonymous - 182 d 19 h ago


Bought a lemon from you guys ,need another vehicle

General profile image

Johnny McKoy - 245 d 4 h ago

It would be a good idea to pull your latest commercial, with regards to your fake rappers!

General profile image

Anonymous - 2 y 293 d ago

Drive Time is very inaccurate in its Experian Auto Check and when it comes time to file a complaint. WORST COMPANY EVER!!! Never finance or purchase from them. The managers at the store locations have no sense as to how to handle issues and push everything to custom service who know nothing unless your making payment. THEY SUCK. Would not recommend them to anyone if the deceased needed a car. Save your time and MONEY!!!

Other Reviews & Comments

Kevin Chicago On Tuesday, December 12, 2017 1:47 PM, kevin

Chrysler Group LLC
Iris Brown My name is Iris Brown I went to five star dodge in Macon Ge ... 

Verizon Communications, Inc
Cheryl White Taunton, MA Verizon is the worst company that I have ever had to deal w ... 

Lg Electronics Alabama Inc
JIm LG 50" TV, UH55 Has screen that blanks out. Bought in  ... 

Rooms To Go
Christia Anderson I just received the poor service at the Rooms To Go in Mesq ... 

Dollar General
JB I agree with the horrible management, but corporate is also ... 

Yahoo! Inc.
ALphuck U. Up Yahoo is yet another blatant example of the corporate greed ... 

Fox News Network, LLC
There goes Spelling error-

Kelly at 14:27, Dec 12:


Sean Haring Transwest Freightliner in Brighton, Colorado should have th ... 

Bank of America Corporation
M. Klink How can anyone grow and become an honest citizen when you a ... 

eBay, Inc.
Leticia Duran Hello John,

Old Pueblo Traders
Anonymous I have been billed twice for a catalog order: I would like  ... 

Jack in the Box Inc.
NO MORE JACK FOR ME! Downtown Tomball Texas Jack In The Box, It's a good thing I ... 

Dell Computer
will poyer I've spent more than 10 hours, and 45 days trying to get a  ... 

Forever 21
Disgruntled severely To: (hidden) Subject: Illegal sale. Refund required. Order  ... 

The Home Depot, Inc.
BETTY Loose Are use the HOME DEPOT Sore In surprise Arizona I just want ... 

Dillard's Inc
disappointed loyal customer I have been a loyal customer for over 10 years. In the last ... 

Cablevision Systems Corporation
Wilson Munoz I'm a customer of its n back in April when I signed on I wa ... 

The Directv Group, Inc.
evelyn kessler stayed on the line 35 minutes just trying to upgrade one of ... 

Greyhound Lines, Inc.
Kissha A Greyhound isn't what it use to be. I went in the station to ... 

James PayPal took $145 out of my account over a customer who comp ... 

Bridgett 7075611322 Im a lady out if Vallejo California where im being victimiz ... 

Panera Bread
Rusty Hello Corporate - or are you also too busy to care!

Such a shame The absolute worst customer service experience I have ever  ... 

Enterprise Holdings, Inc.
Everyone Why does no one answer one phones when you call no one retu ... 

United Parcel Service, Inc.

Ford Motor Company
Philip Martin Ret. USA I was watching TV and a commercial came on completely in Sp ... 

DHL Express (USA), Inc.
Audrey they keep leaving my packages in the street my driver is ei ... 

Mercedes-Benz USA, Inc.
KATRINA A car that's a year old and the dealer is telling me the ti ... 

Circle K Stores Inc
Marisol Avante I worked at a circle k in Bloogminton California everything ... 

American Express Company
Anonymous I jusdt received a decline email on my dispute to. Almost 7 ... 

Tina A. I love, love Costco but was very disappointed to see one yo ... 

Cox Communications, Inc.
Robert H. As a long term friend and customer of Cox Cable I have but  ... 

Wal-Mart Stores, Inc.
Im always right. You should review their policy next time. Its your own faul ... 

Family Dollar Stores, Inc.
KCarter Dear Customer Service:

Anonymous Boardman Ohio Denny's Has got to be the most out of date, f ... 

Lg Electronics USA
Jeremiah Feinburg Great products crappy service on LG side

Disappointed in MO My husband and I ate at Cheddars for the first time a few w ... 

TGI Friday's
Anonymous I had a very bad experience today in the treatment of the b ... 

GameStop Corp.
Saravanan Gamestop is nice cheater, not refunding the item full and g ... 

Groupon, Inc.
Cindy Mullenix Hi I been trying to contact someone threw your company ther ... 

McDonald's Corporation
Doug Janicki Mc McDonalds, Elmonte.Ca on Baldwin & Valley blvd.

Church's Chicken
D. Washington I called headquarters that Monday morning, December 3rd, sp ... 

Sprint Nextel Corporation
Dana SPRINT is the absolute worst customer service. When you can ... 

Tingo 7.

Sears Holdings Corporation
Zingo 3.

Toys R Us
Kiohna Toysrus have the worse service ever I order on Black Friday ... 

Buffalo Wild Wings
Got SCREWED They charged my credit card 2 times and tipped themselves.  ... 

Placeholder advertisement