Hello, I have been trying to purchase a focus and fusion, keep getting turned down because of not credit score, my job and me, getting SSA,, I can pay for a note payments low payments not giving a person a chance, what do you have or who can ,I talk to on this matter, I work in school, and have a breathing problems. I rent this car both style like the cars very much. Too many time renting better to purchase, hope to purchase one of these vehicles please see what can be done so, I can be able to get around better for my job and education please thank you.
I purchased my car (2014 FORD FUSION) at the friendly ford location in springfield mo. I noticed the drivers floor board constantly wet and mold had actually grown (prior to finding) I called them and they told me to drop my car off at the body shop. I did on wed 8/3. When doing so I was told they would call me in a couple days. Friday evening I didn't hear anything so I called to check the status. They told me they haven't found anything yet and they will look again on Monday or Tuesday. Tuesday around lunch time, I was in the area and noticed my car hadn't changed locations, so I called to check status again. I was told they had it on to look in the afternoon and they would call me that evening with what they find. Never heard from them. Again, I was in the area and my car still hadn't moved so I called today (wed). This time I was told the gentleman in the office was outside and the lady will get an update and call me back shortly. I never received a call. I understand being busy but this is excessive for a LEAK in the floor board. Then, when a business begins lying to customers countless times it becomes hard to trust them. I will be contacting BBB. I feel as though they are extending this so they do not have to mess with the small stuff. My family has bought 4 cars from friendly ford in the year prior and they will never get my business again.