Information, reviews and public commentary for US companies

 

GameStop Corp.

Rating
0.828179
Web
http://www.gamestop.com
Related
EB Games, Micromania
Address
625 Westport Pkwy.
Grapevine, TX
76051
Contact
J. Paul Raines
Role
CEO
Phone
(817) 424-2000
Fax
(817) 424-2002
Employees
71,000
Twitter IDs
@GameStop
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Mtinfidel - 3 d 17 h ago

0

Worst experience ever. Obviously because we are Mexican . Manager issued play station register recite instead of xbox and refused to correct his mistake. Never have had an play station and showed him an used xbox card .

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Anonymous - 8 d 7 h ago

(SPAM)

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Maina - 7 d 7 h ago

Don't even bother flying with them. They don't care if or when you get home. I am drafting a letter to several corporate members, and copying our local News Correspondent to look into my complaint. He looks into Corporations with complaints like those listed here,

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na na na an - 7 d ago

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how l , , ,t

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Jabedgi m - 5 d ago

5

I live in Greenwood sc, and gamestop should be open by now what is the problem?mmm

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K - 5 d ago

I live in Greenwood sc, and gamestop should be open by now what is the problem?

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Joey - 20 d 23 h ago

4

(SPAM)

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Angry Mom - 14 d ago

5

Worst customer service ever. I'm asking to never see a game stop gift card ever again and I will avoid shopping them ever again

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Maina - 7 d 7 h ago

Don't evenThey don't care if or when you get home. I am drafting a letter to several corporate members, and copying our local News Correspondent to look into my complaint. He looks into Corporations with complaints like those listed here, I called GameStop and they acted like I was the one who was trying to scam them. Target, Avon and underarmour were all wonderful about replacing my items right away. GameStop was the only one going well you claim the item was stolen but we haven't heard from ups that it was. Well crap I called ups as well as GameStop the same day and was told they would call ups to verify that I was stolen and replace the items and now they are saying it's not their job to call ups and they left a report with their back office to contact me because apparently no one can talk to a manager.

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Maina - 7 d 7 h ago

They don't care if or when you get home. I am drafting a letter to several corporate members, and copying our local News Correspondent to look into my complaint. He looks into Corporations with complaints like those listed here, I called GameStop and they acted like I was the one who was trying to scam them. Target, Avon and underarmour were all wonderful about replacing my items right away. GameStop was the only one going well you claim the item was stolen but we haven't heard from ups that it was. Well crap I called ups as well as GameStop the same day and was told they would call ups to verify that I was stolen and replace the items and now they are saying it's not their job to call ups and they left a report with their back office to contact me because apparently no one can talk to a manager..

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Joe Parry - 13 d ago

4

(SPAM)

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Maina - 7 d 7 h ago

2

Don't even bother flying with them. They don't care if or when you get home. I am drafting a letter to several corporate members, and copying our local News Correspondent to look into my complaint. He looks into Corporations with complaints like those listed here, I called GameStop and they acted like I was the one who was trying to scam them. Target, Avon and underarmour were all wonderful about replacing my items right away. GameStop was the only one going well you claim the item was stolen but we haven't heard from ups that it was. Well crap I called ups as well as GameStop the same day and was told they would call ups to verify that I was stolen and replace the items and now they are saying it's not their job to call ups and they left a report with their back office to contact me because apparently no one can talk to a manager.

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Juanes - 10 d 22 h ago

4

hello, i would like to be Wholesaler and buy funko pop, do you know some email for talk with GameStop?.

Call from colombia is almost impossible. Thank you

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John - 13 d 36 m ago

Tried to sell my phone to Port Orange, Fla store. They wouldnt buy it after they erased pictures.

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Joey - 20 d 23 h ago

4

(SPAM)

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Angry Mom - 14 d ago

5

Worst customer service ever. I'm asking to never see a game stop gift card ever again and I will avoid shopping them ever again

General profile image

Maina - 7 d 7 h ago

Don't evenThey don't care if or when you get home. I am drafting a letter to several corporate members, and copying our local News Correspondent to look into my complaint. He looks into Corporations with complaints like those listed here, I called GameStop and they acted like I was the one who was trying to scam them. Target, Avon and underarmour were all wonderful about replacing my items right away. GameStop was the only one going well you claim the item was stolen but we haven't heard from ups that it was. Well crap I called ups as well as GameStop the same day and was told they would call ups to verify that I was stolen and replace the items and now they are saying it's not their job to call ups and they left a report with their back office to contact me because apparently no one can talk to a manager.

General profile image

Maina - 7 d 7 h ago

They don't care if or when you get home. I am drafting a letter to several corporate members, and copying our local News Correspondent to look into my complaint. He looks into Corporations with complaints like those listed here, I called GameStop and they acted like I was the one who was trying to scam them. Target, Avon and underarmour were all wonderful about replacing my items right away. GameStop was the only one going well you claim the item was stolen but we haven't heard from ups that it was. Well crap I called ups as well as GameStop the same day and was told they would call ups to verify that I was stolen and replace the items and now they are saying it's not their job to call ups and they left a report with their back office to contact me because apparently no one can talk to a manager..

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Angry Mom - 14 d 27 m ago

Oh and yes I have dealt with DirecTv!

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Angry mom - 14 d 31 m ago

0

Worst customer service ever. I'm asking to never see a game stop gift card ever again and I will avoid shopping them ever again.

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Anonymous - 16 d 20 h ago

GameStop in Grenada ms is the worst customer service

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Joey - 24 d 18 h ago

0

Hello,

The item I purchased on-line (Order# (hidden)868144) was listed as "Premium Refurbished" and on the box itself, the item has listed "new headphones" and "cleaned" with a 30 day guarantee. The item I purchased was not "Premium Refurbished" nor was it refurbished. It was clearly a used item that came directly from one users personal home to Game Stop to another users home. The item was not submitted to a refurbishing center for service. The item in the box, smells like tobacco use was prevalent in the sellers home. The box contained a pair of used Apple iPhone headphone with a broken right wire cover and the PlayStation VR headset was never cleaned. The entire headset looked as if it should have never been accepted as a trade-in or purchase. The PlayStation VR headset control box was extremely scratched up and does not appear to have been "refurbished".

I am writing today to get Game Stops definition of "Premium Refurbished", "Refurbished" and "Pre-owned" I will be contacting the Better Business Bureau (BBB) to determine if your on-line claims for "Premium Refurbished" items is just false advertising for reselling used items that have not been quality inspected or cleaned just "plugged-in" to verify power operation and functionality.

I will look forward to your response to address the over priced pre-owned item I purchased that was listed as "Premium Refurbished".

Sincerely,

Joey T.

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Shana - 29 d ago

0

Worst customer service ever. I ordered 2 games online. Unfortunately the day of delivery I had 5 packages stolen from me. I called GameStop and they acted like I was the one who was trying to scam them. Target, Avon and underarmour were all wonderful about replacing my items right away. GameStop was the only one going well you claim the item was stolen but we haven't heard from ups that it was. Well crap I called ups as well as GameStop the same day and was told they would call ups to verify that I was stolen and replace the items and now they are saying it's not their job to call ups and they left a report with their back office to contact me because apparently no one can talk to a manager.

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Anonymous - 47 d ago

(SPAM)

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Darkblade39 - 41 d 19 h ago

1

I was just at gamestop the store manager Amber threaten me and HARASSMENT ME yelled at me!!! Told me I wasn't allowed to shop at the store anymore!! Morrisplains GameStop.. I was only allowed to shop there when two people are working what KINDY OF BULLSHIT IS THAT?. I FELT HARASSED AND AND THREATENED!! I DIDN'T SAY ANYTHING BACK!!

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Anonymous - 41 d 19 h ago

I assume you gamers are smart enough to know that that this 855 number is a scam. Do not call!!

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Darkblade - 41 d 8 h ago

4

I am very angry disappointed and frustrated!!! With the the management at the Morris plains GameStop her name is Amber!! She's a straight-up fucking bitch!!. She's the the nastiest the rudest most disrespectful manager in the store!!! She harassed me she yelled at me she embarrassed me!!! frittella customer they're not welcome back anymore the shop in the store unless there's two employees working???.. oh and I will be fine a serious complaint with the corporate office!!!.

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Anonymous - 40 d 51 s ago

Very Disappointed I got double charged due to computers going down. I was told that the money would be refunded by cash instead of card. I was told by the manger that was not possible to call the number. I called after being on hold for almost 2 hours I was told it would take up

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Shawn O kelley - 39 d 22 s ago

4

I have had a complaint with the store located at 1333 Coolidge HWY. Troy, MI 48084 since April 2019. Two game controllers for a PS3 was not put into a bag. The store was called and they said that they would be shipped out to me straight away. Nine calls to the store no store manager and message left no call back. Four the District Manager Josh and no call back. This is the thirteenth of December and customer service said if I leave a complaint some one will call me after the first of the year. This company really does suck when it comes t

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Wayne nj - 36 d 10 h ago

4

gamestop's and one of the employees to our merchandise to the from and when we got to the front its was not there and none seems to know anything about it the store was in the in the willow brook mall in wayne

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