Information, reviews and public commentary for US companies


GameStop Corp.

EB Games, Micromania
625 Westport Pkwy.
Grapevine, TX
J. Paul Raines
(817) 424-2000
(817) 424-2002
Twitter IDs
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Drew - 8 d 5 h ago


I just had a guy swear on his job that I could pre-order the Spider-Man PS4 and when I went in the guy said they will not take preorders and then blamed it on the new guy(he admitted when I first walked in he was the only one working).

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Anonymous - 10 d 4 h ago

With that recording you can't even reach a store because they don't want to answer the phone

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Jermon - 11 d 23 m ago


I don't have GameStop by my location and one if the workers gave me a birthday offer in stored only can y'all change the offer request

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Anonymous - 18 d 16 h ago


The store in Palestine tx needs to be talked to they are rude and they talk negative about the product they are selling I would rather drive 50 miles away to another gamestop just to avoid the stress of this place

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Cindy Macht - 18 d 20 h ago


I have been trying since July 20th to place an online order for store pick up. Your system just circles every time I get to the pick a location page. I sent an email on July 20th and again on July 25th, all I have ever received are the canned responses about how important my question is. I also don't have 30 minutes to hold each time I call only to eventually have to hang up. I am trying one last time to reach your customer support, I will then take my order to Best Buy who has always been wonderful.

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Anonymous - 20 d 4 h ago


Gamestop will sell your objects that were stolen from you without checking to see if it's stolen or GameStop doesn't answer my emails I will contact my lawyer

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Jackie Wood - 22 d 6 h ago

They charged me twice and still have not refunded my money I have called and called to no avail that was on 7-11-18 for 167.00 this Brittany at phone number (hidden) ext 4135 said I should have my money by today really 15 days later still no money looks like I'm calling general attorney in my eyes this is stealing How many other people are going threw this write me class action

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McGooley - 22 d 16 h ago


The service of 90% of the gamestops I got to are shit. Their employees don't know shit half the time, or are just rude and low to you. Just last week I went to the gamestop near me to purchase a ps4 pro, they were sold out. We asked them if there were any other gamestops in the area, they said no, and our best bet is to order it from their store and have it shipped to my house. Okay no problem, I paid for 2 day shipping to ensure i got it quickly. 4 days later I'm still without my system, figured ok it's a day late. Stopped by my preferred gamestop and asked of they had any. They said no, but told me of 3 other stores that had ps4 pros. I figured it was too late and I'd just wait for it. Its been a week now and still no system. It was stuck in processing for the whole week, and it took a long and screaming at them to finally get it out of processing. They told us we would be refunded for the 2 day shipping charge, never happened yet either. I will never spend anymore of my money at gamestop ever again after this.

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Fuck Gamestop - 88 d 6 h ago


I bought a PS4 from Gamestop and in less than 6 months it "broke" and I am no longer able to even sign on. After being on the phone with playstation customer support for over an hour and a half they said to contact Gamestop. Call them to have them say it'll be a five minute wait. No problem right? Well 15 minutes later they answer and tell me they can't do anything at all. Fuck this place and Playstation. They sold me a broken PS4 and it didn't totally break until now, 6 months after I purchased it so now I have to pay $100 or buy a new one. Fucking lovely.

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Ivanka smith - 78 d 19 h ago


You broken you paid . Hello you think after six months they going to exchange please...all consumers they need to know stores they're no responsable for defect from the manufacturer or broken or bad used by the client.. Only if the customer buying a insurance get fixed but no for free . Go to the school please

Flagged for review. 
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GET A LIFE!!!!! - 66 d ago


stupid fuck, most of your post seem to be written by a 7 year old.. LMFAO

Flagged for review. 
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Zarelli - 23 d 1 h ago

My son is 7 and writes very well. Please don't insult 7 year old kids.

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Nonsense - 39 d 7 h ago

Embarrassing post to say the least. Seems like you have to go to the school.

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Althea420 - 23 d ago


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Anonymous - 38 d 16 h ago

A couple of days a go I went to the moa game stop and well I was in shopping I over heard one of the workers I think his name was tucker but he was being a complete jerk to a new worker he makes me want to not shop at game stop at all and I been going there for a bout 9 years I thought it was a good place but he makes it a horrible place only reason why I will keep coming back is cuz abby and the new guy are nice and helpful can you do something bout that bad employee please I'd love to keep coming back to game stop for more game

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blatantalt - 25 d 46 m ago

nice, mike, very smooth.

where is moa?

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Tony - 29 d 9 h ago


Horrible customer service! Lies, horrid business practices, lack of accountability. I will never EVER use your site or any store again, I'd rather pay triple elsewhere for anything you sell!!!

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Dave - 38 d 15 h ago


Moa game stop needs to do something bout that dude tucker he been making work there for other employees there a living hell I heard to people leave there saying tucker been rude and a jerk to customers and employees fire him a week ago he was an ass to me I haven't been back there because of him

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Mike - 38 d 15 h ago


I was at the moa game stop recently and one of your employees were rude and a jerk to me and some of the other employees there I think his name was tucker I say he need to learn how to be good to others or lose his job if he keeps being an ass to people

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Adrianne - 41 d 34 s ago


Total RipOff GameStop..

I think the reason you rip your customers off is because you think there is no competition to what you offer. There is no price chart as to how your prices are priced during trade or selling on pre-owned games and you always try to cheat the owner to make profit. When i asked about how games are priced, i was told is an algorithm. Even your employees have no idea how these algorithms work. Today is the day something changed. I saw the comment about Gamenana and yes, unlike you am able to list my item on GAMENANA and choose my own price, plus am able to chat instantly to meet up with buyer (jim) and made a purchase. Is time Gamestop gave back, selfish cunts..

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Michael crouch - 42 d 16 h ago

Game stop is the biggest rip off I got a game from your earlier only because it's only place I can find it and my boys been asking about it for a long time and he deserved it but y'all such a greedy people don't want to pay somebody $10 per game And that she used but you go take a used game that you can buy for $15 and sell it for $30 price you can buy a brand new

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Anonymous - 41 d 10 h ago

GAMENANA is the best place to connect, Trade, buy & sell your new or old video games for the price your games really deserves.

Have sold my pre owned video games and gaming accessories using the App called GAMENANA

Flagged for review. 
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A CUSTOMER - 58 d 19 h ago


Gamestop needs to look at how they place orders on hold for pick up. I put a game on hold for pick up in a city about 25 minutes away from me but did not get notification that it was ready until 7:30 pacific time and it was on sale but by the time i would have driven the store would have been closed so i went the next day to pick it up to find out that they were no longer going to sell it to me for the same price because the promotion ended the day i put the game on hold but there was no way for me to get it the same day and they do nOt let you pay for it in advance before pick up. the process is broken and they do NOT have integrity. PEOPLE MAKE SURE IF YOU HAVE A SALE PRICE THAT YOU DON'T WAIT FOR PICK UP BECAUSE THEY WILL SCREW YOU AND THEY DONE CARE EVEN IF YOU HAVE BEEN A LOYAL CUSTOMER... I WILL TRY TO TAKE MY BUSINESS ELSEWHERE AND USE THEM WHEN THEY HAVE SALES FOR WALMART OR BEST BUY TO PRICE MATCH THEM SO I DONT GIVE THEM ANYMORE OF MY MONEY.

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Anonymous - 57 d 5 h ago

Walmarts stopping price match due to people like you. Good luck buddy. Maybe take a breath and think about how you approached the situation.

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Anonymous - 57 d ago

Walmart stopped price matching a year ago, BUT will only match it if it's through Some times people save as much as $30 on products in the store. USE THE APP! :D

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Anonymous - 41 d 10 h ago


Have sold my pre owned video games and gaming accessories using the App called GAMENANA

Flagged for review. 

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