Information, reviews and public commentary for US companies

 

Geico Corporation

Rating
0.212121
Web
http://www.geico.com/
Address
5260 Western Avenue
Chevy Chase, MD
20815
Phone
(301) 986-3000
Twitter IDs
@GEICO
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Cat - 18 h 8 s ago

Worse claim department in the industry. At 30 day mark and still NO repair. Would like corporate to get involved. Staff is rude and acts if they are doing me a favor. They do not realize I AM CUSTOMER.

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Khenadi - 14 d 14 h ago

0

One of geico insurers hit my car and totaled it now geico is refusing to take responsibility to my car even though their driver got a ticket for the crash for Careless driving these people are very rude and refuses to do their job please dont choose geico for an insurance Company terrible customer service very unfair........ But they will see me in court!!!!!!!

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PAST POLICY HOLDER BY CHOICE - 6 d 13 h ago

0

GOOD FOR YOU. GOOD LUCK

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PISSED OFF IN COLORADO - 6 d 13 h ago

0

GEICO IS A JOKE. I WAS A CUSTOMER FOR 30 YEARS. NEVER FILED A CLAIM OR WAS IN AN ACCIDENT. CANCELLED MY POLICY DUE TO RATES INCREASING RATES FOR NO REASON. CANCELLED MY POLICY AND WAS SENT A BILL FOR AN ADDITIONAL MONTH FOR SERVICE I NEVER HAD. THEY MAKE UP THEIR POLICIES AS THE DAY GOES ON. I HAVE A COPY OF MY POLICY AND WHAT THEY STATING IS NOT IN MY WRITTEN POLICY. I'M JUST GOING TO CUT MY LOSSES AND MOVE ON (6 MONTHS AGO ACTUALLY, ) HOWEVER BUYER BE WARE, A CUSTOMER OVERSIGHT COMPANY NEEDS TO BE IN PLACE FOR COMPLAINTS AGAINST GEICO. PEOPLE ARE BEING TAKING FOR A RIDE AND IT SEEMS THAT THERE IS NO ONE LISTENING. GEICO IS JUST SPENDING YOUR $$ ON STUPID COMMERICALS THINKING THE PUBLIC HAS A LOW I. Q. AND IS WILLING TO BUY INSURANCE ON TALKING ANIMALS AND WASHED UP MUSICIANS! BETTER BUSINESS PRACTICIES ARE NEEDED NOT INSULTING COMMERICALS AND POOR CUSTOMER SERVICE. GEICO NEEDS TO GO OUT OF BUSINESS.

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Anonymous - 79 d ago

0

If your ever have an issue with your policy good luck with that.The Reps are rude and the supervisors TROY FAIRING IS EVEN A BIGGER HEADACHE TO DEAL WITH.If that's who you consider a great customer service Rep or supervisor to handle concerns or compliants then your ratings will decrease at an alarming rate. This guy refused to help me in any way because you allowed someone else to access my account and change without authorization. Find another company before going to them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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PISSED - 6 d 14 h ago

0

GEICO REPS NEVER USE THEIR REL NAMES. THEY MAKE THEM UP ON A DAILY BASIS. THIS IS WHY YOU NEVER SPEAK TO THE SAME PERSON TWICE. THAT PERSON NEVER EXISITED. ITS A FAKE NAME. JUST LIKE THEY ACTUALLY CARE ABOUT YOU. THEY DON'T.

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Judie - 57 d 16 h ago

0

My daughter lost her scholarship due to a geico insured customer hitting her at a stop sign at about 40 miles an hour. She had headaches and couldn't sit right in class because of pain. We submitted the loss to geico and they are not willing to pay her for the loss this is a sad company when they don't do what's right and take away the whole life of this child by not giving her her scholarship money back. Not only that she is still in pain!

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sorry - 6 d 14 h ago

0

hope your daughter will get better soon. geico will never apologize to you or your daughter. they don't care. getting a lawyer will be the answer.

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Mr.Jerry Norman - 141 d 9 h ago

1

I am a car insurance holder but will be lookingffor another company if it takes a year. Jerry Norman Tampa Florida

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SCREWED IN COLORADO - 6 d 15 h ago

0

DOESN'T TAKE A YEAR. HOWEVER..... READ YOUR POLICY THEY WILL TRY TO ADD AN ADDITIONAL MONTH ONTO YOUR BILL AND WILL REQUIRE YOU TO PROVE YOU ARE BEING INSURED BY ANOTHER INSURANCE COMPANY. BREACH OF PRIVACY. NONE OF THEIR BUSINESS. BUT IF YOU DON'T THEY WILL SEND YOU INTO COLLECTIONS EVEN IF YOU GIVE THEM NOTICE.. THEY WRIGHT THEIR POLICIES AS THEY THINK THEM UP. GEICO IS NOTHING BUT A RIP OFF. SOMEONE NEEDS TO TAKE THEM DOWN. EVERYDAY PEOPLE CANNOT AFFORD A LAWYER. THERE NEEDS TO BE AN OVERSIGHT COMMITTEE AND HANDLE COMPLAINTS AGAINST GEICO. THEN GEICO WOULD THINK AGAIN ABOUT SCREWING THE PEOPLE THEY RAPE MONEY FROM. THE "LITTLE PEOPLE" NEVER HAVE ANYONE LOOKING OUT FOR THEM SO WE NEVER WIN AGAINST BIG COMPANIES. .

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pissed off - 6 d 14 h ago

0

Why did you even give Geico a 1 star?. They suck. 1 star is giving them to much credit. move on & get a different insurance company.

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Ray Frausto - 51 d 12 h ago

1

Hi, I have a complaint re how Geico Florida is handling the Geico Claim# 0048730320101179

I'd like someone at Geico to call me or please provide a phone number for me to call and explain further.

thank you.

Ray Frausto

718 310-4813

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screwed in colorado - 6 d 14 h ago

0

GEICO WONT CALL YOU, THEY ARE IN THE BUSINESS OF STEALING YOUR $$$ NOT HELPING YOU. GET RID OF GEICO AND SPEND YOUR $$ MORE WISELY. YOU'LL GET THE RUN AROUND AND NO ONE FROM GEICO WILL EVER GIVE A CRAP ABOUT YOU. CUT YOUR LOSSES AND MOVE ON. I DID. AND I'M BETTER FOR IT. THEIR THREATS JUST SHOW HOW HARD UP THEY ARE FOR $$ IN THE FIRST PLACE. I read more complaints on their service than good. you'd think they would take this in to consideration on how baddly they business is than actually doing anything to improve their service and not continue to loose the customers they did have in the first place.

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Anonymous - 1 y ago

Re: Geico

I have been a loyal customer for many years now. However, in all honesty, I'm looking around to make a change, ASAP.

The fact that you think PIG commercials are funny or even the slightest bit amusing, is really sad. Almost everyone I know has said they hit the MUTE button whenever your commercials are shown.

A pig is a barnyard animal. It does not speak words and wallows in its own pig shit all day. Enough with the screaming pig, enough with the offensive appearance of a pig groping a young woman on a water jet is Pretty sad, .pretty sad. This is the best you can do to sell your insurance? Is this entertaining? NO, maybe it appeals to the uneducated or unrefined folks who purchase your services. But any slight hint of enticing ANYONE to become a member has gone right out the window. Too bad, there really was a time when crude and disgusting wasn't part of your ads.

All State actually LOWERS the fee at each term, while poor Geico still continues to increase the rates. The world is changing, but sadly idiots are in charge of Geico now.

Please get rid of the offensive pig and try to make a scintilla of an effort to appear to be professional.

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HIGHER I.Q. IN COLORADO - 6 d 14 h ago

0

AGREED. GEICO THINKS THAT IF YOU ARE STUPID ENOUGH TO SIGN ON WITH THEM,.... THEIR COMMERCIALS WILL APPEAL TO THOSE WITH THE I.Q. OF PIG CRAP. WAKE UP PEOPLE. GEICO JUST CALLED EVERY POLICY HOLDER STUPID... AND THEY'RE STILL TAKING YOUR $$$$$ GEICO NEEDS TO BE SHUT DOWN & GO OUT OF BUSINESS. BUT THOSE WHO CONTINUE TO DO BUSINESS WITH THEM. WELL, THEN WHAT I.Q. ARE YOU IN THE FIRST PLACE? STOP BEING INSULTED !!!!!!!!!!!!!!!!!!!! PIGS AND LIZARDS DON'T SELL INSURANCE POLICIES. GOOD POLICY PRACTICE DO. AND GEICO IS NOT ONE OF THEM...

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Russ Ackley - 303 d 22 h ago

geico insurance commercials on tv are exceedingly annoying and stupid

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SCREWED IN COLORADO - 6 d 14 h ago

0

AGREE. AND THIS IS WHAT YOU $$$$ IS GOING FOR. THEY REALLY FIND THE NEED TO OVER ADVERTISE THEIR HORRIBLE INSURANCE. GIVES ME THE REASON TO GOTO THE CRAPPER. NOW THEY ADVERTISING A WASHED UP "SALT & PEPPER" SINGING GROUP (which most never heard of), THIS IS THE WAY OF THINKING THEY NEED TO GET ATTENTION TO SELL THEIR INSURANCE. I CANCELLED MY POLICY FOR A BETTER RATE WITH A BETTER INSURANCE COMPANY THAT DOESN'T ADVERTISING IN "CHEEP RATE" COMMERCIALS ON WASHED UP HAS BEEN'S. I WANT TO PAY FOR CAR INSURANCE NOT A PAY CHECK FOR SOMEONE WHO CANNOT MAKE A LIVING ANY MORE IN THE MUSIC FIELD. THAT'S SCRAPPING THE BOTTOM OF THE BUCKET.

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PISSED OFF IN COLORADO - 6 d 15 h ago

0

WORST CUSTOMER SERVICE. CANCELLED POLICY & TRY TO CHARGE FOR OTHER FAMILY DRIVERS WHO NEVER WAS ON GEICO INSURANCE. ALWAYS A NEW & DIFFERENT EXCUSE OR THEIR VERSION OF WHAT THEY IS THEIR POLICY. NOT WHAT THE ACTUAL TRUTH IS. TALKED TO SEVERAL DIFFERENT "CUSTOMER SERVICE" AGENTS AND GET A DIFFERENT VERSION OF THEY THINK IS THEIR POLICY i.e. WHAT EVER THEY WHAT TO SAY. THEY DON'T LISTEN TO WHAT THE CUSTOMER HAS TO SAY. JUST MAKE IT UP AS THEY GO. AFTER 30 YEARS OF HAVING A POLICY I CANCELLED MY BUSINESS AND I'M BEING CHARGED FOR AN ADDITIONAL MONTH BECAUSE I GAVE THEM MORE THAN 30 DAYS NOTICE THAT I WOULD BE CANCELLING MY BUSINESS WITH THEM. REALLY !!!!!! NO JOKE. THEY ONLY HEAR WHAT THEY WANT. AN INVESTIGATION SHOULD BE PLACED IN THEY POLICY DISCRIPTIONS.

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geicourfired - 10 d 12 h ago

0

I am a Geico policy holder here in Texas and another Geico policy holder rear-ended my vehicle from behind. My car had over $4,000 worth of damage. I received a call from Geico the next business day asking me to file the claim under my own Geico auto policy. They told me it would go more smoothly and it would be better for all involved. I started laughing. Its been an uphill battle they don't want to pay anything. They tried to repair the vehicle for $900. Its a 2013 Mustang less than 10,000 miles. I had 2 Ford dealerships give an estimate one for $3900 the other $4000. The vehicle was repaired for $3999. They said the vehicle didn't suffer any diminished value, and they only have an extra $1200 to spare for injuries.

I can not wait to get rid of these people. Geico your services or lack of...is no longer needed.

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Dwayne Holden - 31 d 19 h ago

your company screwed me over and made a mistake that you're making me pay for by cancelling my insurance policy.I have a5 year old daughter to ride in a car, and I don't have any accidents, no tickets, and my paymentshave always been on time and in full. Your company made a major mistake and at least one person at corporate admitted it but would not fix it. Her name is Marissa. She was nice but she told me the same things that everyone else has told me there. I'm screwed. I will have no problem with making a double payment on December 1st. You say you will not extend me that long for a mistake that you guys made. I used to brag about you and even had referred people to take over your insurance instead of who they had before. I guess it doesn't matter, loyalty doesn't always go both ways.

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RandiRN - 1 y ago

0

My new vehicle was damaged by a GEICO insured driver. GEICO has accepted full responsibility to repair my vehicle sounds good? However they will only use cheap imitation parts and not the real parts. They claim that the parts are as good as... How do I know that? Why does GEICO support a foreign government. Every single parts supplier GEICO uses is located in China? Why aren't sheet steel parts made in America? Americans are out of work, Americans can no longer feed their families, they have become homeless, but GEICO will continue to keep Chinese workers employed. Before you listen to that freaking Gecko, ask yourself...do you really wish to do business with a company that has turned its' back on the American worker?

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Jose Perez - 55 d 19 h ago

0

Take them to Small Claims Court for the price difference as well as removing the old part and replacing it with new ones. Take two estimates and you will win.

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ROBERT REMINI - 1 y ago

0

GEICO FAILED TO REMIT MY NEW POLICY TO NEW YORK STATE DMV ,THEREFORE HAVING MY COMMERCIAL LICENSE SUSPENDED FROM JAN 3 2014 TO CURRENT. WHEN

I CALLED AND SPOKE TO RACHEL IN THE BUFFALO OFFICE SHE TRIED EVERY EXCUSE IN THE BOOK TO DEFEND GEICO ,EVEN TO GO AS FAR AS MENTION MY PAST CARS

WHICH ALL WERE PAID OFF AND IMPLY I HAD A SUSPENDED LICENSE IN THE PAST.

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Jose Perez - 55 d 19 h ago

0

Take them to Small Claims court they have a bad reputation there and they always loose.

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Susan Baumer - 291 d 13 h ago

0

I was hit by a Geico insured driver and they refuse to fix my car to it's condition prior to the accident. It is a hard top convertible and they are trying to say the top was broke before the accident. A complete lie, I never had one bit of a problem with that car ever. If your having trouble file complaints with your insurance commissioner eventually the will have to do something with this unethical company.

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Jose Perez - 55 d 19 h ago

0

take them to Small Claims court. The same thing happened to me and I filed suit for diminished value. The were forced to pay me $4987.56

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