Information, reviews and public commentary for US companies

 

Geico Corporation

Rating
0.492908
Web
http://www.geico.com/
Address
5260 Western Avenue
Chevy Chase, MD
20815
Phone
(301) 986-3000
Twitter IDs
@GEICO
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M&M - 1 d 19 h ago

0

A GEICO insured came across a yellow line and struck me on 4/4/16. Fuel spill, damage to my vehicle - claim still not paid because claim center wants proof that the CT DEP actually needed the area cleaned up. Almost two months and still waiting for some reimbursement.

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Matt - 5 d 9 h ago

1

On May 10, I broke down while driving my 1999 Ford Pickup. A state trooper that was in the area said he would call a towing company . I then called Geico and they said they would reimburse me for the towing company charges. I then submitted the bill to them and now, they are saying the won't reimburse me because the 1999 Ford pickup is not covered by Emergency Road Service! I have been a customer since 1994 and needless to say, I dropped AAA road service and transferred ALL of my vehicles to Geico's emergency road service. Now, I am told they won't PAY!

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Concerned Customer - 5 d 12 h ago

0

Why am I still waiting a month for a motor cycle claim to go through. If you can't pay claims then you need to go out of business. The service is HORRIBLE.... Why have I been dealing with a Justin or Jason that doesn't return calls that if and when they do almost call you a liar on the phone like your the one who sent the claim information to the insurance claim center.

I will make sure it a point to tell all military members about my experience, they may want to think twice about dealing with this company.

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The Queen! - 5 d 15 h ago

Geico Insurance, is full of Shit! I have never in my life, received such poor service! These people are complete workers of Satan! Contacting the President of the Company, Mr. Nicely tho!

I don't give a fuck how huge this company, God WILL DESTROY IT FOR SURE!

Be extremely careful mistreating children of God!

God, said "Vengeance, is MINE"! Lord have Mercy!

Let the chips, fall how they may!

Glory to God!

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Angry Customer - 9 d 16 h ago

0

It is sad that I have to write this view, not only am I upset but feel like I was just treated as a liar. I had called in to assure that this month payment transaction would not be paid out of an account that I have auto deduct set up just for this month due to some other transaction that I want to make sure get taken care of. I called a week plus in advance to pay with another card and at that time the rep informed me of some news that I was pleased with and told me my payment was schedule on another date, I didn't questioned it but should have, to make this long story short they posted a payment from that account I called not to do so, now I have insufficient fees that Gieco refuse to refund simply because one of their reps provided me with the wrong information and it's my assumption that she realize that and delete notes not to be found out and no one at least called me nor send an email to inform me of their decision. I am looking for another auto insurance provider and Gieco will never get my business and anyone I know I will tell them not to use this company. I had another incident where I barely tap a car sent pics I took myself and sent them to Gieco to show there was no damage they still paid a claim. This company need to be sued same like they allow things like this to happen so they cam keep you paying and increasing your permium

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cj - 7 d 17 h ago

0

Geico likes to call customers liars when it suits them . maybe they are related to Trump !!

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CJG - 7 d 17 h ago

1

My auto was hit i a shopping center , it was hit and run , I was not in car , police stated it was an incident not an accident ? I have 2 autos insured with geico , because of INCIDENT geico reported it to a company called C.L.U.E it is now on my record for 3 to 5 yrs , I an unable to cancel geico and get another insurance company . I call this a scam by geico !!!!

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VB - 9 d 16 h ago

1

I am a Geico policy holder for way over 20yrs without any accidents being my fault. My son is on the highway, and a driver runs into the back of him. The gentleman winds up being a government employee. He gives up all the information without hesitation. When I contact Geico, the rep informs me that government employees are the hardest to collect from, they have a kind of diplomatic immunity. However, she said they normally take a very long time to pay for claims, if they pay at all, and if it is taking too long, call Geico and they will pay for the damages and go after the other company. This happened in November, it is now April. I contacted Geico to inform them that I hadn't heard from them, however I would like to get my car fixed, they sent me to get the vehicle evaluated. It took the adjuster 2 weeks to email me the assessment. Finally when I received it, he told me that I would be responsible for the deductible even though the accident wasn't our fault, and the price to fix the van included the deductible, which made the price not enough to cover. Lucky for me,(or not so lucky)someone hit me again. Their insurance company adjuster is paying much more for much less damage. The body shop told me that they will use the 2nd accident to fix my car because the damage was basically in the same place, but the amount will be enough to fix everything. She also stated that they HATE dealing with Geico. She said they are the worst to deal with and she suggested that I switch insurance company's if I could.

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George - 26 d 14 h ago

established a auto policy with Geico auto insurance. My policy consisted of comprehensive and collision. When renewing my policy it was changed (removing full coverage) without my authorization. When trying to file a claim i learned it was no longer in existence. However i was still paying the same fees as if I still had this coverage. I question if this infact illegal to amend a policy without authorization and continue applying the same fees. This is one worst experiences I've had dealing with company marketing to the public.

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S dandridge - 12 d 13 h ago

1

I want in on the suit as well

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Richard - 120 d 16 s ago

0

It is time to have a class action suite against GEICO. I have been with GEICO for 50 years. I always was treaty fairly and with respect until now. I had an accident with another GEICO driver. She was 20 and I am a Senior Citizen. GEICO took a statement from both of us as she stated I was at fault for hitting her car in the rear. I stated that she pulled out in front of me. They were going to rule in her favor until I produced the Dash Cam Video. From that point on the agent treated me very bad. When I went for an estimate the agent spent 10 minutes telling me my car was totaled. She did not even open the door. I was told my car is not worth anything and instead of fixing they offered me $700. The tires and MAG wheels are worth $1400. 97% approval. I do not think so. Time for CLASS ACTION SUIT.

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UNHAPPY CAMPER - 115 d 6 h ago

0

HI RICHARD I AGREE A CLASS ACTION SUIT HOW DO WE GET ONE STARTED

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Anonymous - 85 d 19 h ago

I want in too!!

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Anonymous - 61 d 17 h ago

IM IN

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anonymous - 44 d 17 h ago

0

Same here my truck is not worth fixing they push and make the whole process benefit them not the customer can't replace the truck for a quarter of what they offered me four that's three times less than what they sell for it'll save you money don't file a claim and fixing yourself and just find a new insurance company there are insurance companies out there that will replace the full value of the car Allstate is one of them progressive it's it's worth a little bit extra money you pay better service

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Anonymous - 18 d 12 h ago

Let's do this!! I'm in

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JoAnne H - 16 d 16 h ago

1

Im game

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Melissa - 14 d 14 h ago

0

lets do it!! how do we start?

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Pat G - 91 d 9 h ago

0

i am dumbfounded! On Fen 11 a young man pulled in front of me at an angle and the far right corner of my bumper and I hit the rear driver's side bumper. I didn't take a picture and I regret it. This person lied and told the claim agent that I hit him in the intersection! Before they even received my photos of the area and the map I sent they found in his favor!

I found out online that he has been incarcerated, totaled an SUV and has had numerous traffic tickets sand is a heavy pot smoker! Obviously Geico did no due diligence! And now I have to pay to get my car fixed! The agents were rude and disrespectful. They had made up their minds! I am planning to contact the CEO and write a letter to the Insurance Commissioner. I may also sue them in small claims court to get my car repaired !

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Sydnie - 89 d 11 h ago

I would love to be a part of ANY class action suit against geico

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larryg - 73 d 18 h ago

0

My wife and i were in an accident with a geico client.she ran stop sign ,was on phone and we hit her in quarter panel.we had right of way on city street .was in silverado with 15 ft trailer loaded with furniture and such.seems geico only wants to pay 90%.plus the guy who made estimate just walked around vehicle took pics and never looked under hood at damage and wrote me a b.s estimate of 5000 then takes 10% off that.plus the prices are not even correct on estimate.noone calls back to correct this.money is comin out of my pocket for parts and repair.if someone is gonna file class action please post where or who to contact.ty

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DR - 63 d 16 h ago

0

Me too. Awesome that you had a dash cam video.

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Olivia - 61 d 19 h ago

I am with you. My son was in an accident two weeks ago and the other driver also has GEICO. There was an accident on the freeway and traffic was stopped. The 19 year old girl decides to move into my son's lane and hits his car and she keeps going. He had to follow her for eight miles she would not stop. She exited the freeway and he followed her and got next to her and asked her if she was going to stop. She pulled over and told him it was not that bad just to forget it. He told her he needed her information. When we called GEICO to report the accident the adjuster tells us she will have to get with the other adjuster. The accident happen on a Friday. Monday we get a call that they have decided to call this a he said she said and that each party would pay their own. I could not believe it. My son had taken pictures and they did not even bother to review them. I called and asked for supervisor (worthless) she had to meet with the other supervisor of the other adjuster. Two weeks later and the are still trying to decide. I called this morning and they decided to go with what the adjusters determined. I am getting an attorney plus everyone of you need to file a complaint with Texas Department of Insurance. That hurts their ratings and they do not like that.

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Unhappy - 29 d 17 h ago

0

Yes lets sue geico they went up on my ins. because i did'nt sign up for auto pay.

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Alex - 16 d 13 h ago

0

I'm in as well. They keep cheating me on my bill but because its the law I have no choice but to pay these thieves.

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