After a collision, I waited for 2 days to hear from my adjuster. Only heard from the adjuster for the other party.
When I finally reached him, he said "I couldn't find your correct contact information." (Huh? The other guy did) He was supposed to get back to me later that afternoon. Nothing. Next day I had to find him. He still hadn't read my claim, but told me my liability was 80%. How did they arrive at that if HE HAD NOT REVIEWED THE CLAIM YET?
When I called to ask for a new adjuster, instead this guy called me (first the first time) telling me, "Now your liability is 100%." I was punished for trying to get representation.
Reps are uninformed and do not share complete information I an completely dissatisfied with the service and will share with friends and family to stay away from geico.
I was with them 7 years and had a perfect driving record. I rear ended the car in front of me when I was going maybe 1 MPH because all I did was take my foot off the brake. They raised my monthly rate from $65 to over $200. What a crock!!!!!!!!!! No longer with Geico!
GEICO SUCKS AND IS A TERRIBLE COMPANY THAT DOES NOT GIVE A SHIT ABOUT ITS CUSTOMERS. I WILL FOREVER SPEAK BADLY OF THESE ASSHOLES AND WILL NEVER REFER PEOPLE TO THEM. WORST INSURANCE AGENCY EVER! FUCK YOU GEICO! HOPE YOU GET SUED BY SOMEONE WHO HAS HAD ENOUGH!
MAYBE WE SHOULD COME TOGETHER AS A GROUP AND SUE THE SHIT OUTTA THEM!
5 STARS FOR GEICO, YEA, 5 NEGATIVE STARS!!!!
I agree.,their commercials are lies. They said you could save 15% or more on your insurance. Yeah, they want to charge me 55% more than my current insurance.
I give this company a neagtive 10 star
Knowing INSURANCE FRAUD is prevalent in Indiana I have addressed your AUTO CLAIMS DEPARTMENT regarding the repair of my vehicle for nearly a month without reply?
Perhaps you can have your EMPLOYEES FRENCH & CHRISTANA reply regarding their inability to reply to my remitted AUTO CLAIM? YOU RECEIVE YOUR PREMIUM PAYMENTS WITHOUT ANY DIFFICULTY CAN REPLY TO THIS NON FRADULENT CLAIM MATTER LIKEWISE?
MS. JUDY ANN POWELL-CLEAN HANDS
INTERNATIONAL GENERAL SINGLES ARTICLE311
THUMBS DOWN FOR GEICO
I have been with GEICO for over 3 years I got in an accident Monday and went to the ER and my vehicle was towed to the city impound lot. Contacted GEICO that Monday evening to report claim and have my car towed to a GEICO collision center. Vehicle towed Wednesday to collision center and a week later no inspection or any thing done to my vehicle. The Adjuster doesn't answer and the main line has no answer and tells you to speak to the adjuster.
Worse insurance ever .
GEICO IS A PIECE OF SHIT!
I am personally disappointed with the service I have received from your company, I have had a claim for my RV since July 2018 #(hidden)101057. Last year I was headed to Las Vegas and my front tires blew causing major damage to the RV. This incident occurred 90 miles east of Oklahoma City, therefore I decide to have it towed to Camping World there. The RV was at there shop for 9 months, to finally I told them that I wanted my RV but before I decided to pick it up I ask the insurance agent in OKC if they were going to inspect the work that had been done, to which they told me, no and I was to go and pick it up. I did check out the RV for the things they said was fix, however, I was not able to check out the RV completely. Once I picked up the RV I drove to Las Vegas, it is where I found additional problems that had not been repaired. I called the representative there in OKC and told her (Catherine Tyrell) about the repairs that were not completed, she advise me to take it to the shop of my choice and tell them that I needed to do a supplemental claim. I informed her that I was going to South Carolina and I would put it in a shop there. I took the RV to Tony's RV shop in Lexington SC, I informed the individual there the problems, after they did a complete check of the RV they called the insurance agent there what they had found, the insurance agent contacted his supervisor to come and check the unrepaired damage, he advised the shop to repair some of the damages and told them I had to take it back to Camping World for them to complete the other damage that was not fixed. I called the agent in OKC and told him what was said and he said that should not matter, however, I have not been informed or received a call for the additional work that needed to be completed, I need help in getting this matter resolved, because it has been over a year, I just would like to have my RV fix so that I can enjoy it once again. Thanks, Kenneth Brooks
Geico agents gave me a quote. They made an error and sent me a bill for additional payment.
I told them I have household insurance with another vender. They gave me a discount. It was their error. Geico agents locally and nationally could do nothing. I must pay for their original screw-up. I was honest and upfront, Geico agents screwed-up, I pay.
just got my homeowners policy with geico,they took out the payment a month to early causing me to bounce my account,its starting to suck and i still have insurance with the other company till the 27th of july.
I don't know whether Geico is good or bad. All I want to say is, your latest commercial (the one where the camel has his own trailer), is absolutely hilarious!!!! My daughter and I were cracking up. Keep it up!!
*Note, my rating is based on Geico's commercial advertisement
Geico is no good never again
I've been with Geico 21 years and have the family on the policy with all the bells and whistles and 4 vehicles. We added my teen daughter 5 years ago (policy jumped) and teen son last year (policy increased again). Had no problems (no tickets, wrecks or anything) until recently. My daughter had a flat tire September 2018 and called for Roadside Assistance. Geico's contractor came out with her son who changed my daughter's tire/wheel. Next day the wheel comes off while my daughter is driving - thankfully she's fine! 2 bad tows later and the front, back and underbelly of car gets damaged - car in shop for about 2 weeks - $10,000 damages. Geico "pays" for everything and we're not at fault. Teenage son (new driver) hits parked car going into parking garage for 1st time January 2019. Okay, I expect my policy might go up a little. HA!!! Policy gets practically doubled because of the activity on the policy - 20 "tows" over the last 5 years (remember, I have 4 cars so that's 1 tow per car per year for something I am paying for as an option each month); my son's fender bender and my daughter's at-fault accident!!! I should be suing Geico and the contractor for negligence and trauma - could have seriously hurt or killed my child! Having argued with 4 CSRs that the "accident" wasn't our fault and that the adjuster should review the file again, the person researching the issue decided that there was no need for a review. She proudly determined that it wouldn't matter who was responsible for a $10,000 claim and it wouldn't change the outcome for the adjuster because accurate information doesn't matter!!!! Shopping around!!!
Contact your state's insurance regulator.
Thank you for that information because I was wondering as well who to place a compliant with
Good for you, Wr need to strike Geico out of business...sorry that happened to you; I left them years ago. Now they are refusing to give me a rental or release payments to the body shop to have my car repair due to their insurer causing a four car accident and was ticketed and was at fault. Good luck with your search, I promise you made the right choice by leaving
Interesting! Seems $10,000 is a number used when doing all things. I missed a deer and hit a retainer brick wall which was no more than 20 bricks! I was TICKED they gave those people $10,000. Maybe they do need to be investigated! They are crooks for sure!
I too have been a member for years and I recently hit a deer .that was the 23 of March. My car was ready 2 weeka ago. Geico is arguing about the labor rates and they called. In an arbitrator whom they hired and they conveyed to me they would take care of it on their own sweet time. My rental has run out and they won't extend it.So I am without a car and live in a ruel area. The hold up is in part the immaturity of the adjusters. They got mad because a person was not at the collision center was gone for 2days to school. There was a lot of time in the last two weeks to take are of this problem so I am suffering because of immature adjusters. I have called the insurance commissioner and sent a written statement. I also have emails.
be aware, my vehicle was left too long at tow yard, they put a lien on it because GEICO did not pay the lot fees. now my car is gone. It went back to the dealer for auction and now GEICO PAID IT OFF AS A TOTAL LOSS, IT ONLY NEEDED REPAIRS. I am out all the money I have been paying for my vehicle since 2017. It was a BMW, I paid over $20,000.00 already for it and now it is gone..
I'm so so sorry to hear that...it's a nightmare insurance company; something needs to be done Immediately!!! We need to gather for a lawyer for a class action law suit.
Amen!! I am in like a chocolate on a sundae! LOL