Information, reviews and public commentary for US companies

 

Geico Corporation

Rating
0.433333
Web
http://www.geico.com/
Address
5260 Western Avenue
Chevy Chase, MD
20815
Phone
(301) 986-3000
Twitter IDs
@GEICO
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Ali Malik - 4 d 11 h ago

0

having a trouble regarding My claim.

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Joe - 20 d ago

I'm having an issue with the fact I called and cancelled my car insurance! They still took payment out the next month and caused my bank account to overdraft $500... I called bank they said Gieco is responsible and should replace the money. I talk to the unfriendly person at Gieco who says it never showed in the computer I cancelled.. And it's not there problem.. WRONG.. Please I need a number to talk to someone who can help?

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Christian mclain - 5 d 21 h ago

Same thing happened to me

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Christian mclain - 5 d ago

0

They took 700.00 dollars from me after telling me they cancelled my insurance in may and now they wont return my money

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never heared - 20 d 10 h ago

We all need to come together and do a class action lawsuit. They are making a killing off the poor people. Who can't afford and especially in the state of florida.

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Davids Golliath - 9 d 19 h ago

1

Finally a smart person seeing what Mr. Nicely is all about at GEICO !

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Davids Golliath - 9 d 19 h ago

1

Good parents teach their children right from wrong .

GREAT PARENTS teach their children to never purchase GEICO !

Mr . Nicely a good movie for you to watch Eboneezer Scrooge .

Enjoy !

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John - 13 d 11 h ago

0

After 17 + years and no accidents or tickets, this company sucks a**. They are the most uncaring bunch of thieves. They Rais your rates every 6 months. They don't base it on you how you drive or even credit. They told us straight up it based only on everyone else who has an accident or tickets. Time to move on to a company that wants good customers. Don't get burned like us. They are nothing but con artist and thieves. ...

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Robert Mckelvey - 17 d 2 h ago

0

I have had the worst experience with geico,one of their client drove through a parking lot and hit my car she admitted being at fault and the police report cited her as well but agent George said I was at fault just sitting in my car parked it was around 3000 dollars of damage but they refuse to compensate for their client ,so now i'am writing corporate conserving this matter

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Helen - 18 d 15 h ago

0

A dissatisfied policy holder for GEICO. I have experience bad faith with GEICO, as bad faith GEICO has released and returned my 2006 Mercedes R500 back to me not in its natural state. For the record the police report indicates: all damages and of course they where given a copy.

I have requested having a new adjuster, due to BAD FAITH, I need a new set of eyes take over the case but wasn't granted. Also so requested to speak with head of GEICO, never got anywhere with that, was told that I would have to speak with the original adjuster the one in BAD FAITH in order to get his managers use successful. I will be writing corporate today as well.

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Anonymous - 23 d 18 h ago

0

I have been with geico for four years and when trying to get off one policy to another has been hell. Ive double charged so something i wasnt suppose to be charged for then when trying to get them to fix it im argued with by the rep until he finally figured i was right. Then i had told them to switch my full coverage to my new car from the old then come to find out they had only put liability so i had to pay for there error and when speaking to this supervisor named Nick Thession he told me it is my job to catch there error when i asked to speak to a different supervisor he told me there isnt one because there all busy because they have jobs to do then he threatened to hang up on me. I have never felt so disrespected by a company that IM PAYING FOR TO HAVE THE SERVICES..

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Cp - 24 d 18 h ago

0

I have been a geico customer for 15 years. The customer service regarding the handling of claims has become non existent . I dealt with Stephen Jordan and his supervisor Adam Briner . The policies have been watered down to the point that the claims adjuster can decide rather or not they will pay for my rental car despite the fact my vehical was at a repair facility. However he was disgruntled because I removed my car from a geico preferred facility Abbra to a non corporate repair facility. I moved the vehicle because I didn't agree with the Polices in Abbras contract. Instead of being supportive to me their customer of many years I am being punished by them refusing to pay for we real weeks or my rental.

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James Leak - 25 d ago

2

We have been with GEICO for 15 years. I am a family of eight and have to go through the salvage/rebuild process in GA, which takes forever! I am asking GEICO to cover me up to my $900 max. I spoke with Xavier Crankfield and Frank Cesario to get this resolved, but they could not help. You guys are going through subrogation, so you will recover everything from State Farm. Why not show a little more appreciation for a loyal customer? POL# 1376-72-1005. I am now on the hook for $235.44 with Enterprise. This is not cheap for a family of eight. WHO CAN HELP?

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Karl Robinson - 26 d 14 h ago

0

The customer service and the claims department does not treat customers that have a claim fairly. Toni Moore, Examiner Code H843 and others in the claims department have been given receipts for cost that are reasonable and refuse to settle. I will never refer anyone to do business with Geico

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Anonymous - 26 d 14 h ago

What number do we call for corporate I am done calling Geico

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Essence L. - 29 d 23 h ago

1

On july 4th my car had been vandalized. I reported the claim on the 6. Rep:Ramiza Hyseni informed me that if i utilized the recommended geico auto repair xpress i would not be responsible for any out of pocket expenses. However if i chose to use a personal choice of auto body repair shop not affliated with geico i would be responsible for expenses ie: deductible of $1000 and partial labor charges out of pocket. All the information this rep gave me was all wrong.. i went to retrieve my vehicle and could not get it because no matter what repair shop of choice used the consumer us responsible for the out of pocket deductible expense.. so due to the misnformation i was given by Ramiza Hyseni on expenses.. i have to pay the body shop $1000. In order to receive my vehicle.. i was left stranded on the street with my one year old son. Car seat and stroller.no transport. I was not even extended the courteousy of the rental until my claim was investigated. So im without my car. No consideration to the consumer. I have spoken with Tasha Barnes. Kathryn Kozak and Michael Root all supv that offered no assistance in my retriving my vehicle from geico auto xpress repair. Sheer disappointment as a first time user of the insurance policy carrier. I will not recommend friends or family to ever use geico services.. and the investigation and complaints are still pending

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JOHNNYG - 83 d 18 h ago

Hello, My name its Johnny Grama.

I used to carry GEICO insurance few years ago and I a had to cancel it due to the fact that Reported my for an incident ,even that was not caused by me.

This is I bought a new car RANGE ROVER Sport. I was shopping around for insurance and finally i said let me also try GEICO ,give them a second chance.

I called ILLINOIS Geico office, after 20-30 min we agreed upon a total amount for six moths if I will pay it upfront.

So i paid the the entire amount upfront $1400 and some change .

I asked if thats all. if they need anything else , they said no, its all good.

2 weeks later, I receive a letter from Geico with a balance due $47 for something. when I called them they said ,we are sorry but the person that checked your DL didn't have the opportunity to do it properly and we show in the system that you had another ticket back in 2011 !!!!

So I said that this is not professional after you give me the deal and I pay you upfront, you come back later on and charge me again ...

Long story short, after I paid the $47 extra dollars, 2 weeks letter i get another letter for $65 due pay without explanation. Talking with them, they told me that my wife also got a ticket in 2012....

I told that that i never asked for my wife to be under the insurance ,they said there is no way to take her off and that's company policy and since then,2 weeks ago , i am waiting for some supervisor to call me.

I will CANCEL THIS INSURANCE AND NEVER RECOMMEND GEICO TO NO ONE !!!!

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Timika - 83 d 18 h ago

1

Good to know, my own personal experience is HORRIBLE

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Anonymous - 32 d 21 h ago

0

They are for sure ripping people off they have been charging me auto rates for a state I don't even live in for over a year when I finally realized what they were doing they refuse to ggive me any of my money back it is a big difference like 500 dollars....when I spoke with the so called supervisor Toni flemons she basically stated it was our fault and we should of took care of it. Really sad we are a military family who lives on a budget nice to see that's how they treat the service members....defiently will be finding a different insurance company be careful before going with them they do not care about the customer at all..

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The Smothers - 32 d 15 h ago

0

"Comments: Claim# 0522932990101019 Worst Experiences Ever. On 7/6/2015 I contacted Geico and spoke to an agent by the name of Mona Hofmann to get a Quote on adding a vehicle to my husband's policy. Mona Hofmann provided several different quotes and I decided originally that I would discuss it further with my husband and call back. Mona Hofmann offered to stay on the line which I appreciated since my husband was near me and she could answer any questions if need be. We went over several quotes and decided we can stay within our budget of $250.00 and have everything except collision on both vehicles on the policy because as Mona suggested the years of the vehicles we were insuring it wouldn't necessarily be all that beneficial to us. It was actually around the time my husband's policy was due to be renewed so Mona collected the payment and advised me there would be no additional charges for adding my Honda Accord to the policy. Fast forward to 7/16/2015 my husband vehicle was stolen and we called Geico to report the incident and request rental car assistance and were told we didn't have the coverage. I disputed this and requested that my phone recording be listened to because I just knew this had to be human error on Mona Hofmann's end because clearly we spent over 20 minutes on the phone going over the different options/quotes so I'm certain I was very clear to her as to what coverage we would be taking on BOTH vehicles were the same (EVERYTHING EXCEPT COLLISION COVER "

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Anonymous - 34 d 3 h ago

2012 62 94 79 policy my dad is a senior with a stroke. they dropped him be cause the payment was sent to the wrong address. we didn't know of 2 addresses. And he received a $55 no accident credit. 240 216 8640 Charles l mattison jr thanks

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Shane - 34 d 15 h ago

0

I am not happy with a claim that your company is delaying process on. Your customer was drunk and ran in to my parked car. THey left the scene and a police report was filed. I have pictures and video of this low life and a video of him trying to drive away from the scene. You are delaying the claim and my vehicle is still needing the repair. I spoke to a lady named Kathy an d she was helpful but took a week off. She left the claim with Monique and she is the one who is delaying the process and hung up on me today. I have left a number of messages for Rick Martinez and he refuses to respond.

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joe c - 37 d 13 h ago

0

i was a first time insure with your company and will be the last, the experience that i have had with your employee was horrible, i send them money for my insurance and the lady that i spoke with told me that i was covered until august but find out after they took my money they canceled my insurance, told me it wasnt enough to hold my policy which the lady i spoke told me as long as i send money i would be ok, i guess their employees are not trained the way they should., i have never dealt with in a company in my lifelike that this my first and last time gieco will ever see me.

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Tony V - 39 d ago

0

A 16-year-old drove up into my driveway and Totaled my car, which had a book value of $4500.oo. First, her dad's insurance co.- Allstate- spun me around for 2 months, declared it totaled, then forced me to take $1876.oo afterv 2 more months or I could just fuck off & die.No help from Geico, our 'insurer'. Then a month later they cancelled us for being in an accident.

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Mad in Missouri - 39 d 10 h ago

For all those who's comments I have read regarding Geico Insurance, and I must say, I totally agree with all the derogatory comments, I want to tell you, I think I have found out the problem, and sadly I must report, I do not think it is fixable. Look up what G-E-I-C-O stands for "Government Employees Insurance Company." The first word tells the entire story. Think we are paying our hard earned money to Government Employees and like paying our taxes to their employer, we will get the same thing as we get for our paid in taxes,

NOTHING! NO MONEY, NO COMPASSION, NO CARING!!!!!

I'll keep trying and posting on Facebook, Twitter and any other space I can find which will let me type, and I hope all of you out will also, but now, knowing that the Government is involved, in anyway I expect no more than we have received since 2008.

NOTHING *** NOTHING *** NOTHING

In researching Geico I found they are part of Berkshire Hathaway. "Very Interesting."

Read the paragraph below.

What's the connection with Berkshire Hathaway?

In 1996, GEICO became a wholly owned subsidiary of Berkshire Hathaway, headed by Warren Buffett, one of the country's most successful investors. For the past several years, Fortune magazine has named Berkshire's property-casualty insurance operation the most admired in the country.

Do you think we should direct our thoughts and comments to Berkshire Hathaway or may Fortune magazine. They might no be so "admired" if it were known how "shady,

irresponsible, snake in the grass and their "little brother company" the lizard is.

Get the word spread. Only the squeaky wheels get greased and personally, I am ready for the Lizard to grease my palm. How about YOU?

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