Does anyone know if there is a class action suit against Geico going pn somewhere? I'm interested in joining. Please contact me if there is one. I beleive they have a scheme going on where they unfairly cancel your policy just to reinstate you at a higher payment amount. They have made that "mistake" with us twice and all they say is sorry fir the inconvenience but that the system dies not allow them to make changes and that they can only go with the new quoted amount ( which is alway triple what you were paying before) and that we have to pay the new amount if we want to be reinstated, even when they should not have cancelled because they had our payment on their side. Ridiculous!
I have this exact same issue going on right now! I mailed my payment but whoever took in the mail decided not to scan my envelope. So because they can't "prove" when my payment was received, the canceled my policy and keep telling me they can't do anything about it and my "only option is to renew with a new surcharged policy." But I did everything I was supposed to do and they messed up!! I'm furious!!
If you find anything please let me know.....I would love to join
Does anyone have the contact information to the Executive office for Geico....These customer service agents re horrible and feel that nobody should get upset and vent out frustration......
If u ask for executive office they make it worse by saying we can give u a mailing address....thats how they are trained to answer the customer..........and then expect a customer to be sain about it....
UNITED STATES OF AMERICA CORPORATION in DC.
Hi, here's the numbers to GEICO corporate:
(hidden) or (hidden)
CEO: Tony Nicely
CFO: Mike Campbell
COO: Bill Roberts
Thank you and God's blessings too you!
If you are really concerned about your customers, it seems you would really right your wrong doings. This is really sad, I am going to see that you are black listed by the federal government, be cause you guys sell a good game that will cost you later in days ahead. Regardless of who is president. You will not get away with your doings, you are putting yourself out of business. God sit high and but He also looks low. He see everything make no mistake.
I have been with the company for auto and home insurance for years. I was involved in a hit and run accident and could not be compensated. When I purchased my insurance I was misinformed and now I can't get my car fixed. I have been with Geico for 12 yrs. I want to change companies. I'm so heartbroken because I feel like the company just takes my money.
I hate Geico I lost my job due to a fire caused by someone Geico sent out to jump my car they told me they were going to pay for the wire that goes to my starter but not my starter?? at the end, the decline to pay for anything and I was out of work for a month and a week. the adjusters are the fucking worst I want to start a class action lawsuit on Geico as well
Count me in. GEICO -- never again
I hate they fucking adjusters
I submitted a claim to GEICO on 11/1/2016..I was hit by a gieco policy holder in the back of my car.I have and done all that is requested of me to get my claims pushed through. My adjuster Lindsay will not return any of my calls,I've reached out to her boss as well.I was not at fault with this accident and my kids were in this accident as well... All I want is what's owed to me.
I scraped my car against a tree & messed up the column by windshield, mirror & silver trim on botom of window frame. GEICO sent me to a collison center. A week later, after a big run-around by repair shop, I got my car back. Car is now 2 different paint colors (next to each other -- not a stretch to see not the same color) and door trim is 1/2 times higher on damaged side so it does not meet in a fluid line. Sick of paying premium premiums to be sent somewhere where they do shoddy work. My car is only 1-1/2 years old and no one cares. I am having to deal with repair shop myself -- no help from GEICO who sent me there. NEVER AGAIN, GEICO.
I was pulled over on last Friday and followed into the parking lot of my job. When I asked why I was pulled over I was told my tags were expired since July of 2016 and yet this was the month of January 2017. I was completed upset because I had insurance and have been paying insurance the whole time. When I call in too GEICO to let them know tht i wouldnt be able to drive my car for 2 weeks because they notified penndot tht i didnt have insurance they completed didnt care or do anything to fix this situation. When i ask if i could rent a car for the time being with my insurance they said no. The customer service was the absolute worse I ever seen in my life as well as there managers and supervisors.I'm a manager myself and I never dealt with a customer this way. I'm calling my lawyer tomorrow so that I can sue and be compensated for not being able to drive for 2 weeks when I work 2hrs away from where I live. Sincerely, a Very angry 2yr customer. Aigner Allen
Horrendous service on a claim in state of Florida; After more than a dozen phone calls, no one can tell me how to access my claim status on line [the "customer service rep was a joke--totally inept]. After Trump drains the Congressional swamp, he should try the challenge ofGEICO idiocy.
My name is Wayne Tripp and I have been trying to talk to someone in your company for several days. Your customer service is the abolute worse I have ever seen. I call, get a recording , get put on hold, and then NOONE ever picks up to Help me. This has happened several times! I have my auto insurance and I recently opened up a home owners policy ( I think) . Your company hasn't been able to confirm it!
If someone doesn't call me within an hour, I will cancel all my insurance policies and report your horrible service to the the insurance commisioner and everybody else I can. My phone # is (727)-940-5150!!!!
After 25 years of being a customer with ZERO at fault claims,no tickets,due to Ice it happened, an single car accident.I actually had a adjuster hang up on me because I questioned her.... her words> are you really questioning my "professional ability" to do my job....part of my claim was denied and i questioned it....how dare me! I'll soon will be cancelling my Geico policy which includes 4 cars,home,travel trailer,atv's etc.Absolutely the WORST customer service i have EVER received.Common sense certainly does not apply to this company! 25 years!! Geico........STAY AWAY #Allaboutthatmoney #Nottherightthing
Been with GEICO for over 10 years but really upset. Had my policy cancel because I missed the payment by a day and now being penalized by paying $58 more than I should. Several phone calls later and still can't find out how much more I am paying because of their penalty. Calling the Insurance Commission tomorrow to see if they can figure it out.
I have Geico for a number of years and during these years have found out that their customer serious is one of the worse they just do not care for there customers always avoid, the fact that the error was them not the customer and never try to help the consumer will be canceling my coverage and finding someone else. Is there such a rating as a minus.
I believe Geico is one of the worst insurance companies and the Medical Insurance Adjuster by the name of Shanae White is not only exceedingly slow but ignorant of the law.
1 EXTRA, 2 EXTRA, 3 EXTRA.....Is manager Gary Rheing-ass a transvestite??
Stay tuned for more.
We are calling for a World wide BOYCOTT of Michelin corporation aka robber baron purveyors of defective tires and fraudulent warranty.
Annual sales: $701,000,000 (2015) (North America only)
Your agents dont know your policies one tell you one thing and next one tell you another about the same problem and your supervisor Jennifer has no people skills she needs a re training course worst insurance company I ever had to deal with!! Something needs to change customers are your business
Well this looks like more of a place to vent rather than to receive justice. Looks like everyone is unhappy and none of the comments are getting better or coming back to say GEICO helped out with their issue. So, I guess I will just vent as well being that obviously nothing gets done.
So, I called to inquire about my billing just to make sure I was calculating my remaining statements correctly. They went on to tell me that I was incorrect due to a $5.00/mo charge that they include for automatic draft of my debt card (which is linked to my checking account) vs. using my checking account/routing number which is only a $1.00/mo. I expressed that I was very upset and that of course I would have given my account/routing # had the representative educated me of the charges for each way of pay. I also expressed that I felt like GEICO was stealing money and requested to receive back pay for every month that I was unknowingly charged this $5.00 (It's not the amount, it's the principle of the situation), and that their representatives receive better coaching. GEICO said they would not be able to refund the charges.
So just to anyone that maybe does read these comments, GEICO probably doesn't care about you saving money, but I do! Check your settings and make sure you have your automatic draft set to your actual checking account instead of your debt/credit card.