Geico needs to be investigated for their underhanded unethical and discrimanatory practices. I will be reporting them to the BBB and any other regulatory agency I have too. Buyers be aware!!! Do not give them your bank information. Geico gives false quotes. Then waits till you have given them all your personal information and then changes the quoted price at the end. And will process the transaction without your permission and without telling you. Does not matter to them that you don't want their high priced policy . They only want a sale and will do anything to get it. Don't be fooled they will try underhanded tactics to take your money. Also they will cancel your policy based on hearsay, so be careful what you say and make sure they have proof, and that the agent didn't type the information in wrong because Geico will never admit they made a mistake. They told my friend it was his problem even though he was a pay on time loyal customer. I probably should not have said I was his friend. Apparently, if your insured with Geico and they find out you have friends, Geico can require you to give the personal information of your friends to them. Because they want to make sure no one else is driving your car. Even if those friends don't live with or even near you, and have their own cars and insurance policies. They will cancel your policy or refuse to renew it if you don't give to them. This company is crazy. I know that lot of other companies have their tactics also. But, Geico goes above and beyond mean and nasty. Terrible customer service. Try State Farm, my experience with them so far has been much better.
It is time to have a class action suite against GEICO. I have been with GEICO for 50 years. I always was treaty fairly and with respect until now. I had an accident with another GEICO driver. She was 20 and I am a Senior Citizen. GEICO took a statement from both of us as she stated I was at fault for hitting her car in the rear. I stated that she pulled out in front of me. They were going to rule in her favor until I produced the Dash Cam Video. From that point on the agent treated me very bad. When I went for an estimate the agent spent 10 minutes telling me my car was totaled. She did not even open the door. I was told my car is not worth anything and instead of fixing they offered me $700. The tires and MAG wheels are worth $1400. 97% approval. I do not think so. Time for CLASS ACTION SUIT.
HI RICHARD I AGREE A CLASS ACTION SUIT HOW DO WE GET ONE STARTED
I want in too!!
Same here my truck is not worth fixing they push and make the whole process benefit them not the customer can't replace the truck for a quarter of what they offered me four that's three times less than what they sell for it'll save you money don't file a claim and fixing yourself and just find a new insurance company there are insurance companies out there that will replace the full value of the car Allstate is one of them progressive it's it's worth a little bit extra money you pay better service
i am dumbfounded! On Fen 11 a young man pulled in front of me at an angle and the far right corner of my bumper and I hit the rear driver's side bumper. I didn't take a picture and I regret it. This person lied and told the claim agent that I hit him in the intersection! Before they even received my photos of the area and the map I sent they found in his favor!
I found out online that he has been incarcerated, totaled an SUV and has had numerous traffic tickets sand is a heavy pot smoker! Obviously Geico did no due diligence! And now I have to pay to get my car fixed! The agents were rude and disrespectful. They had made up their minds! I am planning to contact the CEO and write a letter to the Insurance Commissioner. I may also sue them in small claims court to get my car repaired !
I would love to be a part of ANY class action suit against geico
My wife and i were in an accident with a geico client.she ran stop sign ,was on phone and we hit her in quarter panel.we had right of way on city street .was in silverado with 15 ft trailer loaded with furniture and such.seems geico only wants to pay 90%.plus the guy who made estimate just walked around vehicle took pics and never looked under hood at damage and wrote me a b.s estimate of 5000 then takes 10% off that.plus the prices are not even correct on estimate.noone calls back to correct this.money is comin out of my pocket for parts and repair.if someone is gonna file class action please post where or who to contact.ty
Me too. Awesome that you had a dash cam video.
I am with you. My son was in an accident two weeks ago and the other driver also has GEICO. There was an accident on the freeway and traffic was stopped. The 19 year old girl decides to move into my son's lane and hits his car and she keeps going. He had to follow her for eight miles she would not stop. She exited the freeway and he followed her and got next to her and asked her if she was going to stop. She pulled over and told him it was not that bad just to forget it. He told her he needed her information. When we called GEICO to report the accident the adjuster tells us she will have to get with the other adjuster. The accident happen on a Friday. Monday we get a call that they have decided to call this a he said she said and that each party would pay their own. I could not believe it. My son had taken pictures and they did not even bother to review them. I called and asked for supervisor (worthless) she had to meet with the other supervisor of the other adjuster. Two weeks later and the are still trying to decide. I called this morning and they decided to go with what the adjusters determined. I am getting an attorney plus everyone of you need to file a complaint with Texas Department of Insurance. That hurts their ratings and they do not like that.
Yes lets sue geico they went up on my ins. because i did'nt sign up for auto pay.
I have been with geico since 2014 and went up on my car ins.cause i am not sign up with auto pay i never heard of a insurance company going up on yr ins.because.u not sign up with auto pay i was paying $200.39 every month an now its $499.75 cause i am not enroll n auto pay u should have a choice weather r not if u want to be sign up with auto pay.Do Bill Roberts r Nancy Pierce Vice President and Senior know how geico beated customer out their money and when i said i would sign up she drop my payment back down to$201.25 went up $1.00 I dd not have no tickets r anything we r going on the news with this information and facebook geico need to change their policy .
Geico claims representatives do not return calls. The supervisors do not return calls. I have been with Geico for over 5 years. I now feel it may be time to switch. I will keep everyone posted. If your paying a insurance company how frustrating is it to receive NO HELP?
Feb 21st my car was involved in a hit and run accident while my car was parked in front of my mother in law house. I filed the police report and filed a claim. Two months later on 4/25/16 I received a letter in the mail from Karla Favors- Geico adjuster (478) 744-5637 saying my claim was not going to be paid for because they couldn't find proof of the date. What more proof could they need from a police report? Geico than got a special investigator involved Eric Long (810)701-2778 who required me to give bank statements, phone records, police records, proof of employment all because I wanted my car fixed. Geico has treated me like a criminal in all of this and my car still isn't fixed. Not once did I ever get offered to get put into a rental or anything. I am fed up with Geico, and I need my car fixed. This is absurd. Eric long than request that I do an EUO with Jessica Dimas ((hidden)) who never contacted me back afterwards. Left several voicemails with her for the outcome and nothing. I even reached out to Karla favor's manager at ((hidden)) who NEVER answers her phone. I never dealt with a company like this before.
We have been insured with Geico and Liberty Mutual for 20 plus years...we are tired of how unfair we have been treated. NO CLAIMS ever and numerous huge increases due to so called claims by others in our area.....
You finally put out a great commercial the liqard needs to replaced with alligator short arms. Put out t shirts what a advertising gem. THINK ABOUT THIS SEND ME THE FIRST SHIRT XXL ..
I am really disappointed with Geico customer service, I spoke with Geico supervisor regarding bad customer service, than I asked her to help me on a new quote, adding new driver, I just wanted to get a quote, so instead of getting a quote on the new driver, the supervisor proceeded adding the new driver without my permission, so I told her you can't do that, than she was like yes I can, anyways she refused to remove the driver from my account since I am the account holder. She was very rude, I am really disgusted with her bad behavior.
Her name and ID# for the record.
Employee ID # 142947.
Looking to file a suit against geico customer service for treating me unfairly.
I agree with a civil suite. I've had enough of the poor quality of service. Two different time for me, GEICO has tried to deceive me on claims. They think all there clients are dumb and don't know any different. I'm sure I'll be looking for a new insurance company after this.
Geico's condo insurance affiliate in Florida, Federated National, sent a quote thru a GEICO agent an April 4. As of April 16, I have received only a bill from FEDNAT, never received the POLICY information -- which was promised to be sent via email at the time of application. Got a bill from Fed Nat 4/16 - due in 5 days. STILL no POLICY. Suspect this is an insurance scam.
Complaint - Your adjusters are worthless. They make decisions before looking at photos. They also say they have a lot of experience and have been doing this for many years. GEICO you better adjusters is really making you look bad.
I cant believe the way the adjusters where talking to me. I said I'm a customer. Why are you not listening to my side of the story. They literally stabbed me in the back as well
Geico is the worst. My car was hit rear ended by a Geico policy holder while I was stopped stopped at a traffic light and they won't accept 100 percent fault causing me to pay of a percentage. Geico is the worst. I guess Geico thinks is ok hit hit someone when stopped. Makes you wonder about the integrity of the company and the CEO and COO. Guess a Geico really runs the company.
Lila Rowell ex-employee 63332
I have called 12 times in a row and each time I'm told I have to speak to Human
Resources, and I would if each time I'm not told " I'm sorry, you have reached Geicos HR Dep and that Dept is not available!
Each time I have explained I did not get my W2 form this ur for 2015! I was in the
hospital in Dec and Jan and time is getting really close!!!
I'm very upset ! I worked there almost 21
years and to be treated this way upsets me!
My address has not changed
My email address is still (hidden)
My phone number is now (hidden)
instead of (hidden)!
Note......this is definitely a complaint call!!!
After read all these posted comments, I realize that it seems that it is Geico's culture that always rule other party's fault so that they can avoid to pay you. I was hit by a lady who was Geico's customer. She admitted it was her fault. After I report to Geico the incident, they told me she gave different story and they ruled to her favor and said I had fault also. I called to the adjuster, she was so rude and disrespectful. She didn't let me say anything and just told me that they disagreed with me. I called her supervise, never received response. Geico is the worst insurance I have encountered!!!