worst service i have ever dealt with. I'll never do biz with these cheaters again
I was hit by an unisured motorist in Feb and it is now May AND YOU STILL WILL NOT ISSUE A CHECK FOR MY REPAIRS. I was rear ended and my taillights were damaged and now my car inspection is up at the end of the month and they still wont fix it. I filed a complainte with the Texas Board of Insurance...hoping they do something. LINDA BROWN is the adjuster. First she tried to keep my PIP then she tried to tell me how I have to deal with my own Medical Insurance. Geico tried to Hijack my policy, my claim and my benefits....SHAME ON YOU GEICO!
I talked to James who seemed to be a supervisor for 5/18/15 around 10:06 pm. He did not even help me with the bill. When I signed up the account with Geico in Feb 2015, I decided to be on an installment payment plan bit none of the associate disclose the 5 dollars fees to me otherwise I would never signed up for it. He just kept on apologizing and said there is nothing he can do nor they can even go back to Feb recording if the associate actually disclosed the fees to me or not. I asked him about the corporate information because I want to complain about this horrible customer treatment and he said that they do not have the corporate information that it does not exist. He had no sympathy about the situation and just kept in saying cannot refund the 4 months worth of installment fee. I feel very much cheated because no one explained to me about this charges and they would not even refund this 20 dollars fees to me. I find this very much ridiculous and the customer service was really horrible. I am going to tell all of my friends, my Co workers and all of my customers from my work about how I was treated. Just because of twenty dollars they are going to lose the customers.
I am not a Geico policy holder but I would NEVER consider using them. I was passed on the right on a one lane road and sideswiped. The person who tried to pass on the right had 2 tires up on the curb in order to pass me. I took pictures which clearly showed what had happened. When I spoke with Geico, the claims adjuster "Stephanie" had already decided that it was MY fault. She stated that "if her insured had enough room to pass then it was a 2 land road and she had control of the land." My insurance company was appalled. I have never heard such a lame excuse trying to get out of paying a claim. My insurance company won in arbitration and I received my deductible back - but Geico was VERY DISHONOST and the claims adjuster was just plain RUDE. I would NEVER EVER be a customer of Geico.
I am not a policy holder with this company, but was backed into by one. While my insurance agent was able to contact and receive a statement from the geico policy holder the same day, my statement was never taken by geico do to a very sly and underhanded game of phone tag precipitated by her geico claims agent. I called the agent's number more than 30 times in a seven day period, never reaching this agent, but leaving specific times that I would be available for a conversation, only to be called back only during the hours I was unavailable (i.e. when I was at work 9AM to 2PM) I then received a letter from geico stating that because I couldn't be reached for a statement, they would not entertain my claim. Dirty Dirty Dirty company...beware. PS I hope to hell that damned gecko gets run over by a car!!!
Now that I'm calm I can write the unexpected additional grief your company caused my family today. I just returned home from being in the ER all day because my husband was hit by a car who is your customer while riding his motorcycle home from work. Your employees searched for numbers on internet, called his 90 year old parents home leaving a message on their voicemail about their son in an accident. Why you would cause this elderly couple such grief and worry is beyond my comprehension. What question you could possibly need answered before medical care was even given? A small amount of compassion in your employees might be valuable in your business.
I have been a member of Geico for decades. My experience with Geico up to now had been positive, but today I was shocked by the way I was treated. I sent information about change of address and requested a refund of premium on the basis that I have been in North FL since February of 2014 and rates are much lower here than where I lived before. . The said they were refunding me starting in August when I moved to the current address for which I provided documentation, but not to February when I was at a different address in North Florida -- for which I also provided documentation. When I asked why they had not responded to the request I had faxed them they told me they didn't write to customers in response to requests!!!!!. I find it unbelievable that someone trained to deal with the public would say something so rude. The disappointment is aggravated by the expectation created through time, that I would be treated with basic courtesy.
ATTENTION PIPELINERS WITH GEICO INSURANCE..
HAVE I GOT A TALE FOR YOU.....
SO DID YOU KNOW THAT IF YOU HAVE YOUR INSURANCE INSURED WITH GEICO THEY MAY NOT COVER YOUR RV CLAIMS!... WANNA KNOW WHY?? WELL SEEMS IF YOUR ON A JOB FOR MORE THAN A MONTH OR SO THEY CONSIDER THAT TO BE STATIONARY.. AND NOT MOBILE... SO TODAY I HAD TO PROVE THAT MY RV ACTUALLY MOVED BECAUSE THEY SAID THE PICTURES OF MY RV LOOKED AS IF IT WERE STATIONARY PERM, WHY BECAUSE I HAD SKIRTING ON MY RV... I USE SKIRTING TO PROTECT MY TIRES FROM THE TEXAS SUN AND THE SALT AIR WHEN DOWN BY THE GULF. SO I SENT PICTURES OF ALL THE PLACES WE HAVE BEEN WITH OUT RV OVER THE LAST YEAR. BY THE WAY THE LONGEST MY RV SAT WAS WHEN WE WERE ON A JOB. SO IF YOU DONT MOVE YOUR RV LIKE EVERY WEEK, IT'S CONSIDER STATIONARY AND THEY WILL NOT COVER YOUR RV... SO I KNOW THAT OVER 20,000 PLUS PIPELINERS HAVE GEICO AS THEIR INSURANCE AND i AM TELLING YOU RIGHT NOW. YOU BETTER BE CALLING BECAUSE YOUR GONNA GET SCREWED LIKE THEY DID ME... AND NOW THEY ARE SAYING TO BE INSURED BECAUSE WE DO TRAVEL IT'S 1000.00 COMP AND 1000.00 COLLISON.. I AM FINE WITH 1000.00 COLLISION BUT WANTED 250.00 COMP.. SUCH A RIP OFF.... PLEASE ALL PIPELINERS UNITE AND SPREAD THIS LIKE WILD FIRE. AND BLOW THEIR PHONES UP CHECKING YOUR POLICY BEFORE IT'S TO LATE
I am very unhappy with these people. I am not a policy holder, but my vehicle was totaled by one, and I have been trying to get my car handled, but it is not going well. I am happy with the settlement but cannot find my way through their process to close this deal. The staff is all better than me, and refuse to show courtesy. I hired a lawyer to get this done.
Geico sucksthqnks for helping me to accumulated fees and suspension
of my license for the company seek. What a unjust for the servicemen. Also,the company has trained their agents to avoid giving headquarters information out again score 0 for the customers.
when having full coverage insurance most if not all but geico includes emergency road side assistance
when i called for road side assistance i was told i dont have that coverage and was asked if i would like to add it...what good would it have done me at that time...nothing and then i was told to add it would only be $1.72 per month...i was furious...why would an insurance company do some thing like this to a customer even one that has been a customer for so long?? thank you for the miserable inconvenience GEICO
learn how to change your own tires
You refuse to replace a wheel chair for a kid hit by a car? Really? People, change your insurance if you have Geico and if you don't, run the other way and don't buy insurance from Geico. no sense and no heart.
David Lauermann and Woody Moody along with Abra Auto Glass and Repair in Fisher, IN are conducting fraudulent services. Your car will be partially repair with additional damages. Take pictures of your entire vehicle if you want to take the risk at this Geico Auto Express and Repair Conpany.
I need the name and CEO telephone.No emplyees with this company- know the corporation numbers or location
It is on Contact Information as GEICO is a Total Fraud Company with all Executives including Business Star Warren Buffet....
CEO is a Warren Buffett ... Good Luck Contacting any Execute at this Fraudulent Company
only disreputable companies hide things such as this.
Geico has gone from a wonderful company to a disreputable, underhanded organization which is hiding things from the public. i thought i had the best company and after a small accident, I find out that they are the worst. their rating is terrible and I must join the many in adding another terrible review which they wholeheatedly deserve.what ahuge disappointment geico has become.
I have had insurance through GEICO for many years now . I thought I was a valus customer but how ever I will be shopping for different insurance due you Geico refusing to remove my ex boyfriend off off my car insurance. I can not prove he has insurance because he is a bum and has no car no job there for no insurance . And I was told oh well you have to pay for him anyway then .. Screw me. Thanks !! So when I can't make my payment that's more then half of what a pay for rent. I'm a single person paying my own shit. I can't pay for someone who I was NOT married to . So Thank you very much for not caring about your value customer who has been paying up the ass for insurance !!!
Policy Number: 4228053338
You need to go deeper past customer service, they will remove him. That happened to me with my husband and they took him off after I raise enough hell to raise the dead!!!!
As with any business you have people who just can't be pleased no matter what.I think the insurance is great!!!!
really, how about not knowing you have to purchase additional coverage for road side assistance with you full coverage policy??? enlighten me on great this is