Information, reviews and public commentary for US companies

 

General Electric Company

Rating
1.8
Web
http://www.ge.com
Address
3135 Easton Tpke.
Fairfield, CT
06828
Contact
Jeffrey Immelt
Role
Chairman and CEO
Phone
(203) 373-2211
Fax
(203) 373-3131
Employees
301,000
Twitter IDs
@generalelectric
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Anonymous - 2 d 13 h ago

I have trying for a week to find a phone number that you can speak to someone at GE. I only get recorded messages and can not find any number that you can speak to a customer relations person.

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Judith - 2 d 15 h ago

0

We have had our GE Profile appliances before we moved into this home and never had a bad experience but I can't say that now! When our refrigerator needed a repair man they sent one out. He "looked" at it said it was the inverter but couldn't find one. They asked us to look for one and we found one. Once found the repair man said " unless it came from his warehouse he couldn't put it on"! It was an after market.

The part says GE Original Part. Still wouldn't put it on. Called another repair shop and they put the part on. The refrigerator still isn't working properly.

This has been over the last month and had to buy another refrigerator to save our food. I wouldn't recommend this appliance nor the repair service!! Period! Don't buy GE!

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Sharon - 70 d 14 h ago

5

My GE flat top range cracked this past week in heating up a small pan of soup The model no. is J8705ST3SS/Serial No. DA201899Q and all parts are discontinued. I ended up purchasing another GE Profile range (Model# PB911SJSS) and hoping I'm not disappointed but would like to report the problem. This should not have happened to a stove that wasn't that old!!! Any ideas on how to report the issue is greatly appreciated!!!!

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Ben A. - 12 d 6 h ago

Yes, go to the bank take out whatever you spent on the new GE range and flush it down the toilet.

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Christy Deatherage - 12 d 8 h ago

5

I purchased GE Mist Condition Hair Setter in 1969 and have used it almost everyday since and it just now quit. This Hair Setter is now 50 years old it has been should a great buy. Thank you for a great produce

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Anonymous - 26 d 6 h ago

0

I purchased a dryer exactly a month ago!! First time using the dryer, and the drum catches fire! Called customer service they said they would send a tech to my house, had to wait a week for the person to arrive. Week came and no one came! Called customer care back and they said that the tech went out to a totally different address that was listed on my account! Mind you, we won't over and over the address on a RECORDED line!!! I had to wait another week for a different tech to come to my home to inspect my dryer!!! In front of my face, this tech is on the phone and reporting back his findings!! The tech gets off the phone, and tells me that it's not repairable!!! That there is a gas leak in the dryer unit!! I was supposed to receive a phone call within 24 to 48 hours and that never happened!!! I called back and now customer service is stating that my dryer is repairable! There's a part that can be replaced! Mind you this dryer almost burned down my home!! We had to call the fire department!!! I have burned clothes as evidence!!! I do not want the dryer but customer care said that I have to wait to receive a phone call!!! Meanwhile, I'm spending all kinds of money going to do laundry when I'm fact I spent all this money on a brand new dryer!!! This has got to be the worst service I've ever dealt with in my entire life!!! I'm trying to call the CEO/Chairman above and it appears that the number doesn't work!!! Terrible!!! I should've went with the Samsung washer and dryer I wanted!!!!! I'm going to the better business bureau!!!!

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JL - 36 d 11 h ago

0

I would like to file a formal compliant regarding your A/C window unit. Purchased a 14,300 BTU unit and is has been in actual use for literally 9 months. Now the unit is unserviceable due to a Freon issue. This is unacceptable! I would think GE would have a better product and stand behind there products. Called customer service and received condescending and arrogant responses from a supervisor. Although, they offered a $100 rebate offer a full replacement should have been the solution. This unit was well cared for. Stored away after the summer seasons and used for 9 months total. Now it doesn't work? There are old rusty window A/C over 10 years old still functioning perfectly. GE unit lasts 9 months? GE is better than this!

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Carolynn - 45 d 7 h ago

0

Purchased a new GE dishwasher 2.2018. Have had 5 service calls not counting follow up to bring parts the did not have. Glasses and dishware do no come out clean glasses always have crude in them. They claim it's repairable but so far it hasn't

been. Each time them come out it's a different part. Now I said I should get a new one but they will not replace it they said it's repairable but haven't been able to do so. Worst dishwasher I've ever had. Help

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Anonymous - 85 d 7 h ago

0

I bought a brand new GE Adora refrigerator it has stopped working! I can't get anyone out to service the thing. GE is seriously lacking in their service. Same with Home Depot asking them to help expidite the service. They are useless I want a new refrigerator at this point. Letters are going out for sure. Did I mention I'm a stock holder, no wonder that's worthless too! I want answers

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Eileen - 296 d 13 h ago

5

Dear General Electric,

I have a trusty clock radio that I have had since at least 1984, and it's still working beautifully! It is a General Electric brand.

I use it daily for my music as I enter my bedroom, and every night as a reliable alarm clock. I was curious yesterday about how old it is, so I googled it and saw another person with the same clock that was at least 33 years old! I just wanted to commend you for a product that went above and beyond and is greatly appreciated!!

Thank you so much, and it will be interesting to see how much longer this clock radio will serve me...I'm sure it will be for a long time!

With gratitude,

Eileen

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Kathleen - 90 d 10 h ago

I had to retire a 20 some year old Maytag washer, I purchased a new GE top loader with agitator. I hate this machine.

The bed sheets I washed this AM came out twisted like a rope...A totally new experience I hate.How do they possibly

wash & rinse clean being so twisted??? I just about have to stand on my head to retrieve the wet clothes to put in the dryer. on & on.............

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Cindy - 96 d 7 h ago

5

Our 1966 year old home is getting a New Kitchen remodel. Believe it or not we still have the original working GE electric top stove & separate over and it still is in good working order after 53 years.

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Anonymous - 96 d 13 h ago

Poor quality washers, new washer worked less than three years, the boatd went out, leading to a failure to properly wash and ring clothes dry.

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Carole B. - 100 d 12 h ago

5

I have a 10 year old front-load GE washer and dryer. I LOVE the dryer, HATE the washer. Every one of my expensive t-shirts (some I've worn only once) have come out of the washer with at least three tiny holes in the middle of the front of each shirt. I've tried washing them on Delicate, Hand Wash, Easy Care, and they STILL come out of the washer with holes. I've never had that happen with my top-load washers. I'm sick and tired of ruining costly shirts so I'm finally going to get rid of the washer and purchase another top loader. It would be very interesting to hear from other GE customers who have front-loading washers and who have experienced the same problem. P.S. I've owned GE appliances in all my homes and have never had a problem with any of them....except this front-load washer.

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Terry - 99 d 8 h ago

I bought my GE set years back and I had that same problem with my front load GE washer. Dryer is still fine!! I got sick of my brand NEW tops having holes. I finally gave up and got rid of the washer three years ago and got a top load washer. I swear by them anyway (I love to soak stuff and you cannot do it in a front loader).

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Maureen - 168 d 3 h ago

I have a hand held GE portable mixer that is still running well after being purchased at a Sears in Memphis Tennessee in the summer of 1965!

Also, a GE wall air conditioner finally "died" this past summer. It was in the wall when I bought this house in August of 1975.

Only serviced once!

Certainly hope today's workmanship measures up to days of yore!

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Liz - 168 d 11 h ago

I just had a GE refrigerator delivered a few days ago. Ours went all of a sudden & needed a new one right away. I didn't want a GE because of poor reviews, but it was the only one available to be delivered the next day. ( now I know why) The high pitched hum is driving me crazy! It actually hurts my ears at times. I thought I would get used to it but that's not happening. Now I find out GE is known to be noisy. This should be disclosed at the time of sale. Pretty underhanded if you ask me. Now I'm stuck with this because they won't take it back. I have a GE dishwasher, built in oven, microwave & an induction cook top and with the exception of the microwave, have been happy with them. But after this, I will be in the market for another brand when replacements are needed.

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AIRBORN - 169 d 9 h ago

0

I PURCHASED A GE PROFILE DISHWASHER FROM HOME DEPOT ON ( 8/28/18 ), IT WAS DELIVERED ON ( 9/4/18 ). WHEN THEY UNPACKED THE MACHINE AND I OPENED THE DOOR AFTER THE MEN LEFT THE DISHWASHER INSIDE WAS LOADED WITH WATER. ALL THE BOOKLETS AND INFORMATION PACKS WERE SO WET I COULD NOT SEPERATE THE PAGES.THE FOAMTHAT GOES BEHIND THE FRONT KICK PLATE WAS RIPPED AND WET AND COULD NOT BE USED. THE DISHWASHER WAS INSTALLED AND AFTER 2 DAYS MY WIFE WASHED THE DISHES, NOT MANY AS THERE IS ONLY MYSELF AND HER. SHE PUT IT ON AT NIGHT AND UNLOADED IT THE NEXT MORNING.THE UNIT HAD A FOUL ODOR AND THE DISHES WERE STILL ALL WET. I WENT TO HOME DEPOT AND TOLD THEM OF THE PROBLEM AND WAS TOLD TO CONTACT GE. I DID SO. THEY SENTA SERVICE TECH. OUT AND I WAS TOLD THEY CAT FIND ANYTHING WRONG. I HAVE HAD 3 DIFFRENT SEVICE CALLS ON THESE 2 PROBLEMS AND THEY CAN TELL WHY THESE ARE THERE AND STILL CANT FIX. AS OF TODAY 3/1/19 THE DISHWASHER IS STILL THE SAME. THEY ARE SENDING ANOTHER SERVICE TEC. OUT ON 3/4/19. HAVE BEEN BACK TO HOME DEPOT ON 8/29/18 , 1/2/19 , 1//19 , 1/8/19 , 2/4/19 , 2/25/19. AND HAVE GOTTEN NO WHERE. SERVICE TECS. WILL NOW BE HRE 4 TIMES. THIS IS 1,300.00 DOLLAR UNIT NOT A 400.00 DOLLAR ONE. GE PRODUCTS WERE VERY GOOD BUT NOW HAVE WENT DOWN THE DRAIN. I DONT WANT THE UNIT SWAPPED OUT FOR THE SAME ONE, AS ALL THE TECS. TELL ME THEY ARE HAVING THE SAME COMPLAINTS FROM OTHER CUSTOMERS WITH TIS UNIT. I WILL NEVER BUY ANTHER GE PRODUCT AGAIN. THIS UNIT I AM GOING TO PULL OUT AND DISGARD AS I HAVE WASTED MONEY. MY WIFE IS NOT HAPPY AT ALL. ( YOU KNOW WHAT THEY SAY, HAPPY WIFE , HAPPY LIFE ) WELL THATS NOT HAPPENING. THE MODEL # OF THIS UNIT IS = PDT845SSJSS . I AM GOING TO PURCHASE A KITCHEN AID INSTEAD SINCE I HAVE BEEN TOLD THEY CANT DO ANYTHING. SOME SERVICE AND PRODUCT.

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paradox998@aol.com - 201 d ago

0

i ordered a GE dishwasher and paid for said dishwasher on 12/26/18 with a delivery date of 01/09/19 on the day before delivery i was called after 3 pm by GE to say my dishwasher was now back ordered and would come on 01/15 i had to pay the installer due to less than 24 hour cancelation on the 15th again i contacted this time after 5 pm to say the dishwasher still not in stock i was told that the home depots computer system could not communicate with the GE system and the home depot is the reason i was sold a dishwasher that was not in stock i contacted the home depot and was told this was news to them how does a company as large as GE operate like this passing the blame and if it is true why does GE sell appliances through the home depot knowing it will cause issues for their customers,,,i will be changing my home appliances to another brand i only used GE because thought they had intergity and cared about costomers

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Anonymous - 204 d ago

GE is a huge company. I called because I needed a copy of a receipt and a rebate form. I asked then to email them to me that day and they said they have no way to email them and would have to snail mail them to me. What??? It is 2019 and they can't email me a receipt let alone a standard form? Time to update, GE!

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charlotte chickering - 224 d 13 h ago

0

What is the wattage of my GE microwave oven built 4/17? over the stove placement.

serial # JVM 3166 F3 ww

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Susan - 253 d 12 h ago

1

GE Appliances are not made in the United States! They are totally misleading the citizens in the USA! They have plants in Mexico and other countries. I ordered a washer and dryer 2 months ago and still don't have them!

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Sherri - 295 d 10 h ago

1

I have a GE washing machine with less than 10 months use on it. There are only 2 of us in the family, so not much laundry has been done. The machine is awful. It walks a foot away from the wall with only small loads of wash in it. The technician came twice and nothing can be done because that's how this machine is. He told me to use one setting for Bulky Items and it shouldn't vibrate and walk. That is crazy. GE offered me a replacement on this machine for a discount. It's out of warranty by 3 months. Well I researched all of the models and they all have this complaint. I feel I shouldn't have to pay for another machine when this one has no use on it. I am a snowbird so it sits all winter. Don't buy a washing machine from GE.

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abarryyyyx3 - 7 y ago

@generalelectric I eat like every 3-4 hours when I eat I have small portions & I work out 3 times a week :). #TeamHealthy.

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iam_gaea - 7 y ago

@generalelectric i'll take geometry any time of the day.just don't give me that other option :-)

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