ABSOLUTELY THE WORST SERVICE EVER!!! Can't get anyone on their list to fix our central air conditioning. One company never responded to the request. Second company couldn't fix the problem after we already paid the $81.00 service call fee. You get different reps telling you different things every time you call. Spent hours and hours on the phone. Over 1 week and still no fix. Not worth a penny! Do not buy this plan. It SUCKS!!!
BBB would be my next step