Information, reviews and public commentary for US companies


J B Hunt Transport Svc Inc

PO Box 130
Lowell, AR
Kirk James Thompson
(479) 820-0000
(479) 820-8249
Annual Sales Est
SIC Code
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Kirk James Thompson/CEO - 9 h ago


*****"To a jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940....f17

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Unacceptable Customer Service!!!!!! - 1 d ago


Good Day,

. On December 8th, i was to have a refrigerator delivered. On December 30th i purchased a refrigerator. I called Best Buy/ Appliance section at about 12PM on the 8th because i was supposed to receive a call from the delivery dept. the night before telling me a narrowed down time that the delivery guys were coming. The time given was 3:30 PM to 5:30PM. At about 6:10 taht eve on Dec 8th I reached out to Best buy to see what was going on. They then told me that they would check with the company, JB Hunt, and ask what happened. At that point i learn that i am now dealing with a 3rd Party Delivery. Best Buy was unsuccessful getting in touch with JB Hunt, as far as getting any info as to what happened with the frig. I asked for the number to JB Hunt and was given (hidden). After holding for 20 min i was connected to someone named Jeff.. Jeff let me know that the driver was prolly running behind but has no way( in 2019) to reach the driver? He then tells me that if the delivery guy is too backed up that the frig would prolly be delivered on Mon. or Wed. I then realized i was dealing with a romper room representative who couldn't give a care about my delivery. I immediately asked to speak with a supervisor and was told that it was a bug warehouse and that he would have to find him. I asked Jeff could he radio or call someone and he told me No! I said " I WILL HOLD"! In about 10 min i am now speaking to Brock The Supv. Brock could see that i was upset and reached out to the Delivery person who told him that it would be another 40min before he could deliver .I then told Brock that this was Unacceptable and that it felt like JB Hunt couldn't give a care about the customer of Best Buy. I then told him i never received a call the night before from the delivery person nor did i receive one from this person 2 hours before delivery informing the customer, ME, that it was definitely coming and or if it was going to be late . UNACCEPTABLE! I informed him that i would not be around for the delivery after 8 and that i wanted him to make sure he notes this . These conversations happened between 6:10 and went all the way to 7:07. I am now rescheduled for 12/14/19 between the hours of 7AM and 1PM. If my frig is not delivered, Best Buy will lose this customer. I have dealt with JB Hunt in the past Not getting merchandise delivered in a timely fashion.

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Kirk James Thompson/CEO - 2 d 9 h ago


"To a jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940..............z44

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angry mom - 3 d 47 m ago


MIssed their delivery window of 4 hours completely and NEVER even had the courtesy to let me know, even though I called multiple times to explain my time constraints and find out where they were. I moved all of my furniture to be out of their way etc. I am now still without an oven. The service person scheduling only gave me today, which I explained was a very tough day, but moved things around anyway. Then they no-showed. They offered me time 1 day before the holiday in over 13 days as the only other alternative. Whirlpool blames them and Costco. They just think it's acceptable. So the only recourse I have is to return it or just sit here waiting until it works for them to deliver it.

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Screwed over - 142 d ago


This company is one the worst company to work for . I lost my home do to pay they say one thing and do another . The screwed my driving record up can't even get a job now . They lie so much and cover each other ass .

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Steve - 141 d 6 h ago

That's really hard to believe driver , my manager is the best that I've ever had it just sounds a little funky they would do that, Good luck

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Have seen it firsthand - 122 d 4 h ago

Do not expect the loyalty back that you put out. To be fair most large corporations talk about loyalty... but in reality it's all about what they expect from the employees, not what they give in return.

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Driver who is Nor Worthy to Drive for JB Hunt. - 80 d 14 h ago


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Dm - 23 d 18 h ago

How do you check your driver record

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Formal Tesla Driver outvof Livermore. CA. - 80 d 14 h ago


Your 100 % Right on the money!.

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Shawna Brandon - 72 d ago


They are doing the same thing to me and I got injured on the job and they wont pay for anything what do u suggest i do or how did u handle that situation

General profile image - 52 d 9 h ago

POS(pump price) for fuel cost is not what's being paid,the real POB(point of billing) cost is significantly lower, approximately 50 to 60 percent lower.The receipts printed out are false receipts at the truck stop,the actual cost per gallon is hidden by 3rd party card billing services (EFS,COMDATA,ETC .,)FSC is based upon the false POS cost and not the actual POB cost artificially inflating the surcharge under false pretenses.FSC has nothing to do with the cost of fuel,it is directly proportional in relation to only!It is charged to JB customers per mile and collected as revenue,it has no deductable value in their financial statement at all,this causing discrepancies.This artificially inflated surcharge on a cost that doesn't exist also cost each individual of the public higher product cost which in return causes higher taxes paid.I am 100% responsible for the content and it should not be taken as a legal challenge or threat and is my opinion only

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concerned - 138 d 7 h ago

i know a driver Jared Bounds who drinks a lot of beer and takes a water bottle with moonshine in it because it has no smell he drives out of Winchester Va. and if he hurts anybody in a accident let it be known you were warned of this dangerous behavior

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Geoffrey A Jones - 1 y ago


Fleet managers, BRIAN, ADAM. AUSITIN, MICHAEL and many more clearly do not respect it have any intention in assisting in the success in drivers. Operations manager Candice Anderson I see why your FM's perform so poorly, it's been 2 weeks and I still have not recieved a call back regarding the misconduct of your FM's.

If any one knows another way to reach corporate please post so that I may. My one complaint may not change anything except for the facts that some of us will go the distance to correct the misuse of power between management as a whole.

Alpha code/ Jong8

( I don't hide behind phones)

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Anonymous - 183 d 17 h ago

Are you still with company? (hidden)

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bluebird - 1 y ago


I did Intermodal for JB HUNT. They would never get me home to get my stuff. They wanted me to bring my personal vehicle and park it at the Intermodal yard at Hazlet,Texas and drive 6 hours to the house. I was also promised 2 days off.I never got it. I was told by someone in the office not to trust JB HUNT or believe anything they say because JB HUNT can't be trusted. Atleast they were right. I quit after that. I was told I would always have a job with Intermodal. I checked into coming back. JB HUNT lied. I just wanted to see if they would let me comeback. JB HUNT intermodal is brown Noser's.

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Moondawg - 1 y ago


I had 2 recruiters- one in particular - Alex Hunt - reach out to me after I left. Both said would look into me coming back and said should not be any problem. Still waiting after a week and a half to hear back.

I left because could not get any help from my CC or Candice (his mgr) on the tech issues keeping me from accessing load board.

Deborah Parker- HR Director- won't even answer phone. Sad--- and spineless.

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Jb at kohls - 261 d 6 h ago


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None - 1 y ago

You can't get any help with dispatch management

when you need them,they're in the office sleep.

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Elo - 1 y 194 d ago


How would late jb or Bryant and janelle keep hiring these whatever managers. This company is 5star my uncle's work for dad I'm intermodal side dad sad

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Sue - 1 y 114 d ago


JB Hunt and Conroe sucks and stop lying

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K - 1 y 114 d ago


JB Hunt sucks they don't treat their drivers right they're horrible people and they never pay right they always short you don't drive with JB Hunt they're the worst company in the world they never answer their phone and they never do what they say they're going to do.

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Driver - 1 y 212 d ago


The fm at Lithia Springs Term do not respond to the people net or phones we drivers need help,it shouldn't take 2 or 3 hours to get help,we are the ones out here on this roads daily

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Wycs - 1 y 190 d ago


Driver only known as four letters. I got into truck driving because it was something I always wanted to do. I signed on for the southern loop and before a month was up I was taken out of the southern loop and that's not what I signed up for. People that I know worked for JB Hunt for years some more than 20 have all good things to say about JB Hunt but negative about the fleet managers. And for the last couple of trips I've been ostracized because I didn't want to do the northern routes. Now all I get are short runs and layovers. Sincerely, driver that needs a job.

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Anonymous - 2 y 236 d ago

K b

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