Information, reviews and public commentary for US companies

 

J V C America Inc

Rating
0.5
Address
1 Jvc Rd
Tuscaloosa, AL
35405-3548
County
Tuscaloosa
Contact
Koichie Yamane
Role
President
Phone
(205) 556-7111
Annual Sales Est
$200,000,000
Employees
650
SIC Code
3695
General profile image

Nikki813 - 82 d 14 h ago

1

We bought a 65" JVC model EM65FTR from PC Richards 2 1/2 years ago. In the past we have had JVC televisions that lasted many years. This one already had a fuse go on it--and it is not even watched that much. I find it extremely unacceptable that a reasonably new tv, well maintained as well, should have a fuse go in less than three years. The way the tv is made, required us to replace an entire board because fuses are so complicated and to determine which one it was necessitated replacing an entire board. Since it is impossible to tell which board caused the problem, we had to order three different ones.

I am certainly never purchasing another JVC given the problem we had with this one. I would appreciate some feedback from the company as to why this would happen....no it was not a power surge in case that is what you are thinking.

General profile image

JORY Newman - 169 d 22 m ago

I purchased a JVC 42" TV from Brands Mart in Florida. The volume never worked properly. The remote control back was broken and would not stay in place. The store sent out a JVC contractor repair man who indicated that the set was not repairable and called for replacement.After many months and many complaints about the problem I finally received a call from JVC in California promising me a n/c replacement. Never received.

I have been a JVC and Kenwood stereo

Loyalist early in life. I have yet to receive a replacement or another phone call. I find their business model of customer satisfaction to be non existent.Jory (hidden) I will be contacting Mr.Yasuyuk

And in corporate at (hidden) if I do not receive a prompt response.

By the way the people in your California customer service department show poor customer service skills and I expect them to be weeded out at the conclusion of this issue.

Is anyone at JVC listening? Does anyone even care?

General profile image

Noah - 1 y ago

I bought a set of Bluetooth head phones. Less then a month old the battery overheats while I am wearing them and I send them in. They wouldn't send me a return label, and they will not send me a replacement for another month. Very dissatisfied customer. I will recommend jvc for anything going forward!

General profile image

Wendy - 2 y 299 d ago

0

Bought a tv a little over a year ago, of course the warranty is gone, and the backlight has already gone out, making it too expensive to fix. I paid $350 for this television, which was a little higher than some, but it got great ratings. Of course JVC isn't going to back up a tv out of warranty, but $350 for a tv that only lasts a little over a year is just WRONG!

Other Reviews & Comments

The Directv Group, Inc.
Eric I cannot believe how bad the customer service is. My story  ... 

Paypal
Maria P. Horrible customer service! They made me return a defective  ... 

Bank of America Corporation
NELLI MURTAZINA I do not trust Bank of America managing my hard-earned mone ... 

Food Network
Lynne Here's a question for you: why is the Cooking channel promo ... 

Subway
Billie Burton I want to write up a very positive experience I had recentl ... 

JetBlue Airways
Freckles and hubby Love Jet Blue! I had to cancel our flights due to a medical ... 

LA Fitness
Concerend Santa Clarita member Man found in LAF Santa Clarita Canyon Country women's locke ... 

Taco Bell Corp.
Looking for changes The Taco Bell Tampa Florida on Sligh and N Dale Mabry total ... 

Burger King Worldwide Inc
Anonymous I'm contacting you before closing time because I wanted to  ... 

LA Fitness
MAnt LA fitness in Menifee, bad customer service, no knowledge a ... 

Ashley Furniture
Jose M Cannobbio ..The reason of thie comment is ..I left my big purse lapto ... 

Autozone
Tiffany Goode How do I become a vendor

Dollar General
Keekee Can someone anyone please up date the dollar general App. I ... 

The Directv Group, Inc.
Cheryl Hoover 1917 Julia Rd Renick, WV 24966 304-497-3059 703-986-0428 I have had the worst experience trying to get my service re ... 

USAA
Lena Pratt I am interested to join. They promised me to stop the check ... 

Lowe's
CUSTOMER SERVICE NIGHTMARE I spoke with a customer service representative named Jessic ... 

Taco Bell Corp.
@nna Lou Leighty The Taco Bell franchise in Sun city Az does not give the na ... 

Chick-fil-A, Inc.
RLH It seems there is a great mystery at Chick-fil-a. How much  ... 

LA-Z-Boy
Maureen Newsome I went into october 18th la z boy on eureka in Taylor and a ... 

AT&T
B. Sanders At this time, thoroughly disappointed. My land-line (home p ... 

Autozone
Anonymous i live in san diego and worm near AutoZone and i park my ca ... 

Petsmart
Pissed My little dog has benn groomers there for maybe 8 yrs... I  ... 

United Airlines
Med There are thousands of reasons why you should never fly wit ... 

Taco Bell Corp.
Howard Some of the worst service We have ever gotten. Waited 45 mi ... 

Google Inc.
Patriot Google, Twitter and Facebook...all Anti-America and suppres ... 

Bank of America Corporation
James Doherty I got some fraud charges on my account and denied them. OK, ... 

J. C. Penney Corporation, Inc.
Mimi I have stopped shopping at jc penny..2 times at register. 2 ... 

The TJX Companies, Inc.
Anonymous I work at the TJ Maxx in happy valley oregon we have Assist ... 

Dillard's Inc
Anonymous You could have returned it and your husband repurchase it.

The Wendy's Company
ANONY TERRIBLE place to WORK. Have not reecived my pay card and o ... 

T-Mobile USA, Inc.
needs attion To who it may concern i went into your center point Alabama ... 

Dish Network
Anonymous Crooks!

TGI Friday's
VERY UNHAPP CUSTOMER A year ago, I had food spilled on me at the Stow Ohio locat ... 

Paypal
Rosa nora I was just buying a pool table on Facebook the $150 pool ta ... 

The Home Depot, Inc.
Joni king Bought a door with sidelight won't fit .it was two inches t ... 

TGI Friday's
VERY UNHAPPY FORMER CUSTOMER People of color should avoid this location at all cost. Man ... 

Fox News Network, LLC
Reply to Sage on Fox News Sage, you have correctly listed the losers - I would add Ju ... 

Nike
Kate I am the mother of a 28 year old man with cerebral palsy. H ... 

Bank of America Corporation
John T. Oziminski Been a customer since my prior bank was folded into BOA.

Fox News Network, LLC
Sage on Fox News Current Fox News losers. Adrienne Elrod, Marie Harf, Antjon ... 

Papa Johns
Powdersville, SC Tonight we ordered a simple order of cheese sticks. After g ... 

Circle K Stores Inc
Anonymous I would not hat the circle k on east Brainerd road they are ... 

United Parcel Service, Inc.
Unhappy golfer Terrible service dying deserves -1 star I was assured my go ... 

The Home Depot, Inc.
Maria C. Gil-Valori Bought two ceiling fans with remote control. Item # 1001 23 ... 

Ford Motor Company
Unhappy in CA We bought a brand new 2017 Ford Explorer in June of this ye ... 

Dollar General
Sherri Why has the dollar general store in Houston Mississippi got ... 

Rooms To Go
Rafael Cochran RTG is the worst , I have never been treated so disrespecte ... 

Paypal
Anonymous I agree same situation you are going through I am also. Pie ... 

Paypal
Meisha G I agree with you im soo sick of Paypal this is what im goin ... 

The Directv Group, Inc.
Penelop Yes, I just read Clark Howard report,. It's bad.