Information, reviews and public commentary for US companies

 

J V C America Inc

Rating
0.5
Address
1 Jvc Rd
Tuscaloosa, AL
35405-3548
County
Tuscaloosa
Contact
Koichie Yamane
Role
President
Phone
(205) 556-7111
Annual Sales Est
$200,000,000
Employees
650
SIC Code
3695
General profile image

Nikki813 - 234 d 5 h ago

1

We bought a 65" JVC model EM65FTR from PC Richards 2 1/2 years ago. In the past we have had JVC televisions that lasted many years. This one already had a fuse go on it--and it is not even watched that much. I find it extremely unacceptable that a reasonably new tv, well maintained as well, should have a fuse go in less than three years. The way the tv is made, required us to replace an entire board because fuses are so complicated and to determine which one it was necessitated replacing an entire board. Since it is impossible to tell which board caused the problem, we had to order three different ones.

I am certainly never purchasing another JVC given the problem we had with this one. I would appreciate some feedback from the company as to why this would happen....no it was not a power surge in case that is what you are thinking.

General profile image

JORY Newman - 1 y ago

I purchased a JVC 42" TV from Brands Mart in Florida. The volume never worked properly. The remote control back was broken and would not stay in place. The store sent out a JVC contractor repair man who indicated that the set was not repairable and called for replacement.After many months and many complaints about the problem I finally received a call from JVC in California promising me a n/c replacement. Never received.

I have been a JVC and Kenwood stereo

Loyalist early in life. I have yet to receive a replacement or another phone call. I find their business model of customer satisfaction to be non existent.Jory (hidden) I will be contacting Mr.Yasuyuk

And in corporate at (hidden) if I do not receive a prompt response.

By the way the people in your California customer service department show poor customer service skills and I expect them to be weeded out at the conclusion of this issue.

Is anyone at JVC listening? Does anyone even care?

General profile image

Noah - 1 y 143 d ago

I bought a set of Bluetooth head phones. Less then a month old the battery overheats while I am wearing them and I send them in. They wouldn't send me a return label, and they will not send me a replacement for another month. Very dissatisfied customer. I will recommend jvc for anything going forward!

General profile image

Wendy - 3 y 86 d ago

0

Bought a tv a little over a year ago, of course the warranty is gone, and the backlight has already gone out, making it too expensive to fix. I paid $350 for this television, which was a little higher than some, but it got great ratings. Of course JVC isn't going to back up a tv out of warranty, but $350 for a tv that only lasts a little over a year is just WRONG!

Other Reviews & Comments

Fox News Network, LLC
Allene creacy Has Fox lost its mind. You fire Judge Jeanine and hire that ... 

Autozone
Johnnorwood@icloud.com 8514 west Montgomery Houston texas autozone has musicians a ... 

Albertson's LLC
Anonymous I was shopping in the Great Falls store when the weather wa ... 

The Sherwin-Williams Company, Inc.
Craig Fielden Why is it so hard for me to get you people to send me my W- ... 

Dick's Sporting Goods
Tim I have made the mistake of buying various articles pertaini ... 

United Parcel Service, Inc.
John L This is the most frustrated I have been with a company in m ... 

Lg Electronics USA
Jen LG refrigerator broke after 4 years. It's been over a week  ... 

J. C. Penney Corporation, Inc.
alex The Jewelry department charged me twice for the same purcha ... 

McDonald's Corporation
Margaret Kelliher, Wilbraham, MA I was so looking forward to having the filet of fish sandwi ... 

MetroPCS Communications, Inc.
Elaine Keeer Cancelling my Metropcs phone due to a bad phone (Acatel Gof ... 

U-Haul Rental System
Scherrie Marie The only 26 ft. truck that was available for rental in my a ... 

Hulu LLC
American Patroit You are apparently not on the side of our Patroits! Those t ... 

Rooms To Go
Dakota Cummins I am interested in joining the class action law suit. What  ... 

Sears Holdings Corporation
Elizabeth Rivera. Yesssss, there was suspicious charges in my card........cit ... 

Lowe's
Rita I wouldn't go to work there. My father-in-law worked there  ... 

Sara Lee Co
Billie Carr I have purchased many boxes of Jimmy Dean Egg White Omletes ... 

Payless Shoes
:( Absolutely disgusting that you stole money from all of thes ... 

AppleBee's
Brenda Just came from Applebees on new center dr in Wilmington nc. ... 

Walgreens
Walgreens pharmacy on Vine Street in Hollywood, CA I would like to commend the manager at the Walgreens pharma ... 

Burger King Worldwide Inc
PISSED OFF AT RIPOFF BK Don't hold your breath that shitty BK has your information  ... 

Food Network
George Your welcome! And if you're feeding a crowd or just want to ... 

Six Flags
To the ignorent dip shit You must live in the backwoods were your sister is your mot ... 

T-Mobile USA, Inc.
Right Source Contracting I had a supervisor or manager, or someone pretending to be  ... 

Best Western
William This is a letter of complaint and concern that I expect to  ... 

Netflix
Anonymous Close but I think Trump is disgusting in a million ways!

Google Inc.
@ Patrick Bizarre A lot of people in your life call you special, don't they?

The Wendy's Company
Billyboy Can't imagine anyone not liking Wendy's burgers and chili.  ... 

Domino's Pizza, Inc.
Anonymous On 3/16/2019 I ordered a pizza from Dominos store 5744 at 8 ... 

Dish Network
Laura Young Awful .My local channels were supposed to be free . I am be ... 

Toyota Motor Sales, U.S.A., Inc.
Rob S. I am horrified by the way Toyota is disconnected from a ser ... 

Subway
Tinto @ Merlene ,

Piggly Wiggly Ala Distrg Co
Anonymous To the Eufaula Alabama stores I would like to see Vegan pro ... 

Wells Fargo & Company
John I have had a Home Loan with Wells Fargo for almost 12 years ... 

Costco
Anonymous costco in hoover al is the worest experience the employees  ... 

Sonic Corp.
T. Young I worked for Sonic years ago. Actually I have worked for So ... 

LA Fitness
Anonymous i'm a member of the Kearny LA Fitness location since it fir ... 

Jo-Ann Stores, Inc.
Lli You can sue them for that she was not informed and was fire ... 

American Home Shield
Anonymous Every one that has experience this type of service should c ... 

Nissan North America, Inc.
J R B 2019 Rogue transmission problem will not shift into overdri ... 

Arizona Republic
Anonymous He was too intelligent to cater to the mostly conservative  ... 

Spirit Airlines
Anonymous Spirt has the worst customer service. The employees are dis ... 

ESPN, Inc.
Anonymous Don't hate.

Giant Industries Inc
JAY S. ABSOLUTELY HORRIBLE GAS STATION MEN'S RESTROOM IN SEDONA AR ... 

Drive Time
STAND UP TO DRIVE TIME CORP This is going to be a long one, want everyone to hear the f ... 

Macy's
Give me a person who speaks ENGLISH I have been a cardholder since 1982. My recent order was se ... 

Hyundai USA
Barbara Corry Service after the sales...My experience is in Murfreesboro, ... 

The Directv Group, Inc.
Mary E Leonesio I have had nothing but trouble w/Directv since the day I si ... 

Bank of America Corporation
Velma Scott I'm having a difficult time cashing a check on Kansas City  ... 

Cablevision Systems Corporation
Kathleen Kiedaisch I moved and canceled my account as of 3/10/19. Technician c ... 

American Express Company
Anonymous I sent in a complaint to the Attorney General about them an ...