I had to cancel my membership due to illness, and because I called 3 days after my renewal they refuse to refund my $49. I don't understand how a health club is able to to do this to people. I have always paid my membership on time and they just don't give a damn! Well LA fitness, Karma is something that cannot be avoided. You're taking my money for a year that I will not be attending your club! Not fair to the little people out here!!!
Very disrespectful Manager. Treats people like they are Children! This Woman deserves to be fired! No Class and no respect! I am a valued Customer who always exercised in Peace until this Woman came. I was very stressed from College and this Woman disrespected me. Also Talks to her Friends in the Gym like a highschool Girl. She uses her Hands to Talk down to people! She is a Nobody and Never will be! La fitness this is a joke! You call this Service Now? Is this what im paying fr? So that a Woman can disrespect long Time consumers! Absolutely disgusting! Fire this woman! She has no business working there! Absolutely disgusting! cancelling my membership because of her today! The staff will harass you, they are very rude. Called corporate and I bet nothing will happen
It was quite disturbing the other morning at La Fitness when the DOM and Rob in the sales department were in a full blown yelling match in front of my children near the daycare center. I feel that was totally inappropriate to do in the middle of the gym let alone in front of children. Does your management team not have any professionalism? Is that your policy to scare little children? Do you not know how to address gym problems behind closed doors? I have seen Rob fly off the handle on numerous occasions and each time it keeps getting worse. Cranston, Rhode Island
I think you need to invest more on your staff in general if you care!
Espero que alguien de esta compaa lea esto ,despus de aver ledo todos los Revius de todo el pas y compararlo con el de Leivitown NY saco en conclusin que ustedes son unos mugrientos, y que el presidente de esta compania debe ser tan mugriento como todos los gimnasios de el Pais (Limpien Mugres), es bueno ganar dinero , pero tambin hay que gastar un poco en darle a la jente algo de lo que pagan (por lo menos en limpieza)
The woman Bathrooms they never clean Showers are very dirty ,no one clean any thing , disgusting
I am extremely upset with the LAFitness in Hawthorne, CA. I have been charged a total of $479 for services I never received! I talked with an employee and he told me he would fix it, he did not. I later spoke to the manager over personal training and he guaranteed the issue would be fixed. It's been 3 weeks and it still has not been fixed! This is absolutely ridiculous!!
I experienced very similar issue. The VP of personal training contacted me but took no action.
Neglected, dirty locker rooms with no maintenance staff on weekends
Lyndhurst location is disgusting plates are broken there weights are M.I.A the operations manager is lazy he says he'll fix stuff but never gets to it the sales staff always tries to pressure you into getting a membership trading constantly calls you janitors always lifting it's just convenient to me
Please help me understand your pay concept. If minimum wage is $10 per hour, why are you paying $7per hour? Isn't what you are doing is illegal? I was considering applying for a trainer's job but you don't pay minimum wage.
Horrible sanitary condition in staten island. Months old dust
I hope my clients didn't have to pay for sessions I didn't get compensated for. As a personal trainer, I have never been so disrespected in my life. I will never affiliate myself with a company that puts numbers in front of people. Learning experience for sure. For some reason, not paying their employees for working is something they believe in.
(LA FITNESS OAKLAND PARK FL) After a very recent renovation, It is back to its old tricks. No one to blame but management for filthy dirty unsanitary conditions. From the equipment, flooring, new lockers, showers, the large investment has very quickly turned disgusting. The place is NEVER cleaned. Wish the health department had the ability to inspect. If so, this place would have shackles placed on the doors. Very disappointing for a busy money making location to be so poorly managed.
My name is Stephen Mahoney I signed up at the L A Fitness in Stoneham Mass. in December 2018. My wife and I are doing the personal training witch we both love are trainer, but now we notice things are breaking down on a regular basis. I'm spending over $700 dollars a month at this gym the staff at the gym are saying there hands are tied because of corporate. A few people I know have already left can someone give me a call to discuss my issues. Thank You (hidden)
Worst company I've ever worked for toxic atmosphere the only people that can make any type of money is the LM the assistant managers steal sales the goals are unrealistic they have no type of training to be successful at any position they just don't value the employees that are not in a manager's position and no one seems to know when we get paid
This is in Maryland but i have been reading and this is the company nation wide
Wosrt place to work!!! They want u work ur self to death but not give a raise when u deserve it. They hire anyone an they DON'T CLEAN THE POOL!!! HEADS UP EVERYONE IF U GET IN THE POOL AT LA FINTNESS ON SOUTHPORT THEY DO NOT EVER CLEAN THE POOL THERE. I FOUND OUT WHEN I WAS QUITING THEY DON'T CLEAN IT EVER. THEY SAY THEY HAVE IT DRAINED NO THEY DON'T. WHEN U QUIT THEY WON'T GIVE U UR PAY CHECK ON TIME EITHER. I WAS SUPOSE GET MY CHECK FRIDAY IT'S SUNDAY NOW AN STILL NO PAY CHECK IM OWED. I EVEN CALLED THE STORE NO LUCK AN EVEN CALLED TH CROP LADY NAMED KRISTEN SHE DIDN'T RESOPNED EITHER AVOUT MY CHECK. PLEASE READ BECARE IF U WORK HERE.
I am done with this place. My bankcard numbers were involved in a security breach so the bank issued me a new card that will come in the US mail. LA Fitness has called me and my spouse and left combined 12 messages about the card number not being good for the monthly payment. 12 times! I don't believe credit collectors call that many times! The one voicemail stated that I being accessed a $25 fee because of it! Typical corporate chain!
L A Fitness, Langhorne, Pa-poorly managed, dirty, old, poorly maintained building. Management is quick to lie to members about the following conditions. Pool is never consistent temperature and always cold (below 78- 80 degrees). Pool, hot tub, steam room out of commission more often than not. Pubic hair rampant in the showers. Chlorine levels not properly monitored and extremely high. Recently I witnessed the maintenance man pouring chemicals in the pool DURING our swim class--a Health Dept. NO-NO. Last straw for me was sharing my shower with a rather large bug.
Wow...all I can say is that reading all of these different reviews is extremely disappointing. This is definitely not a gym we want to join at this time. I'm sure there are locations that are fine, but it would be nice to see how some of these complaints have been addressed if at all.
I agree! It is disappointing to read these reviews. I belong to LA Fitness and I am not happy with them either. Our gym facility doesn't get cleaned often, and this is a new facility. I hate to see how it's going to look in the future. That's one of my complaints. The other is the lack of equipment and chairs they have for the seniors.
Some seniors arrive 20 minutes early to get the equipment they need to do their exercise class. They have complained many times to the staff and nothing has been done. The instructor has tried to get the equipment they need but to no avail. I wonder if they even care about their seniors.
Recently joined the Farmington CT facility. What a disappointment. They are so stupid there I can't even put it into words. The sauna was out for 3-4 weeks bc someone poured water over the electrical element that heats the rocks. There is NO sign saying don't pour water on rocks. Morons walk past showers to go to pool area and jump into pool or jacuzzi, all sweaty. Once again no sign anywhere on door entering pool area. So me, trying to be helpful tried talking to the manager thinking in my logical world that letting him know of the lack of signs would be a revelation for him to act. NOPE. Just looked at me and said "we tell people when they join" and "a sign is on order", (never happened). As if that's the solution. So where does that leave me after joining for a year? People on cell phones like children playing with toys hogging equipment is another stupid situation. Zombies without a clue about any one around them. No common courtesy or awareness. The management is made up of the same ignorant cluelessness idiots who just sit around making sure you scan your phone before walking in. I used my girlfriends phone (with her pic), they looked at screen and said "OK".
North Bergen NJ gym needs to be shutdown before you guys get sued or fire the staff and do what you did with seacacus. The OM there is rude and she thinks she owns the Gym and treats the customers rudely. I am a member there and I am cancelling my membership I will no longer go there. I will be changing ro Crunch.
I have dealt with LA fitness for many years and am no longer a member. I receive a phone call late at night regarding my brother in laws account. I stated that they have the wrong number and please don't call my phone that late. The manager called me rude and said he's just trying to help me out. I again stated that it's not my account and not to call me so late. He called me rude again and hung up on me. I called back and asked for his name and he refused to give it to me. He proceeds to yell at me and tell me that I must be having a really bad day because he's calling to help me out. He still refused to give me his name even though he's the manager and once again hung up in my ear