Information, reviews and public commentary for US companies

 

LA Fitness

Rating
0.887967
Web
www.lafitness.com
Related
Bally
Address
2600 Michelson Drive #300
Irvine, CA
92612-6536
Phone
(909) 392-1063
Twitter IDs
@LAFitness
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Anonymous - 9 d 17 h ago

0

I was sexually harassed at your gym

And the staff did absolutely NOTHING!!!! A bunch of

Unprofessional jerks is what they are.

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RICHARD Voeltzel - 1 d 21 h ago

Do you have witnesses that is took place is this some people or liar now days I'm not saying you Lyon obscene strange a wee little sexy thing something so say something

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RICHARD Voeltzel - 1 d 21 h ago

Moreauville Yesterday when I was swim'n the whole time the 2 girls were on their phones . Why do you have employs at the front desk O they do is play video in movies on their phone they don't say anything to me when I come into place they do not say anything when I leave the place the too busy on their phones something Need to be done about this or I will.

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Concerend Santa Clarita member - 2 d 19 h ago

1

Man found in LAF Santa Clarita Canyon Country women's locker room NOT JUST ONCE BUT 5 TIMES TO DATE! According the the General Manager(forgot his name but he is a young African-American man wearing eyeglasses)- it is difficult to resolve this issue because they don't know who the person is. The reasoning's and argument that the GM gave me was unbelievably stupid, insensitive, lack of knowledge and purely lack of customer service skills! The GM claims that he is not aware of the issue. Then what kind of manager is he if he is not aware of the complaints filed by the members? My conversation with him was getting loud when one of the ladies in the receptionist area finally stepped in and said that there were such complaints. The so called GM did not even say a single word when he heard this. We argued hard simply because he refused to acknowledge that he will addressed the problem immediately. What kind of management and GM does LA fitness have? I can give you details of the conversation but I might just be wasting my time. Don't wait for someone to file a rape case and a hefty lawsuit before you guys act on it.

Flagged for review. 
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MAnt - 2 d 19 h ago

LA fitness in Menifee, bad customer service, no knowledge at all, no social skills, everyone is clueless, that so called they say their Manager "Crystal" need more training.

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Anonymous - 3 d ago

0

Hello! I am writing to you about your location in Richfield, Minnesota. You are violating your own age policy requirement. There is a 10-year old child attending zumba classes (as a member) who should not even have a membership (per your own rules). Staff, including operations manager, was notified. Their answer is that because the child is a member (they sold the membership knowingly), there is nothing they can do. Another family tried to bring their small child also, but was not allowed.

So, LA Fitness, I would like to remind you that this is NOT YMCA. THis is an adult gym. Either change your policy, or uphold it for everyone.

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RICHARD Voeltzel - 10 d ago

1

This Richard again this is Thursday of this week this is LA Fitness in Moreauville I called up There to see if the Pope is open they said yes how long is this going to lastBecause is this keeps up I cause you a problem but I don't one to do that

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RICHARD Voeltzel - 10 d 15 m ago

0

This is Richard again Why do you have water fountains you should have so you could feel you want a portal up that's what planet fitness does my be cheaper there Bub seems like you being cheap

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RICHARD Voeltzel - 10 d ago

0

This is Richard again PS when I got a free pass for so many days the general manager hurry Ops and tells me that we're have a special today one today if you give it another day you won't be only get the special so he was begging me to do it so he gets profit I'm not stupid If you read I want a member you give him a special but once hes in there hes lock for 2 years or less one thing I hate some E begging me to joints often hes not the 1 is paying for it I am So you need to retrain your employs on customer service because if this keeps up I will quit this on Facebook Twitter and everybody I'll tell not to join up there I'm good or call Moreauville see if the polls open yet.

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RICHARD Voeltzel - 10 d 11 s ago

0

This is Richard again PS Whoever does the schedule for activities The Prince too small A money through Sunday they should have and it blocks a different color like yellow so people would see it because it looks like somebody 6 years old makes these schedules ob a lot of older people complain to me in the locker room about they can't see the schedule and they get mixed up the is nothing separated need you get your act together I ran a business for over 20 years plus of the military 20 years you need help explain in some of the stuff I'll be more than welcome to do that Plus I understand we don't have to wait the machines off at fouhy don't sweat that's ball there was a woman next to me last night she is on a machine for 15 minutes sweat and her a** off seen it even wipe the machines down and you have employees at the front desk don't even say good body you because the busy on her cell phone Or standing around talking to another employee Elise when I went to planet fitness the schedule was perfect employees did their job I should bring one of the schedules in this way you would know how to do it the proper way that's 1 thing in my case I get me any sure anything

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Anonymous - 14 d ago

0

LA Fitness Farmingdale needs some janitorial training. The women's locker room is always DISGUSTING. Garbage pails are ALWAYS over flowing, and there is consistently at least one toilet clogged or not cleaned, obviously members need to do their part is staying sanitary but the place is always a mess, even the outside trash is over flowing on a normal basis

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Kelly - 13 d 6 h ago

0

The Bell and 32nd Street location is the same..they spent millions for the remodel and they never had anyone come in and clean following. There is cement pieces in the showers, on the walls, in the lockers. Went in this morning to plastic bottles on the floor and the same mess from last week.

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RICHARD Voeltzel - 12 d 8 h ago

LA Fitness what day should also have is detainers on the wall with the water fountains so you could fill your water bottle up but they don't have to

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Christine Fortunato - 11 d 50 s ago

5

This one is a flat out lie , because I clean the woman bathroom spotless ! This is Christine I work Monday through fri , so please say when

The bathroom was a mess because it's not on my time ....

I don't want corporate to think I don't do my job , I do mine and others .... so thankyou ! Because I care about the customers!

Thankyou love and respect Christine Fortunato !

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RICHARD Voeltzel - 10 d ago

1

The men's locker room I have to look at the walkers before but my clothes in there they need to take bleach wipe the my good is summer walk at a pretty dirty pro how much were pain free membership here

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RICHARD Voeltzel - 10 d ago

1

Hi my name is Richard I been a memer with LA Fitness Almost a Yes they was Wednesday the poll was closed again this is a routine I'm pain for a membership the main thing I wanted was the swimming pool but 98% of the time the polls been close I think you should take summer the money off my membership for this month because general manager tells everybody they go downtown why should I have to do that whoever is doing the poll do not know what the Fuck doing

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Anonymous - 10 d 8 h ago

2

We have been members of LA fitness of Springfield VA for many years. We were happy to interact with their staff for their courteous attitude. Until recently, we were disgusted by the unfriendly behavior of a new employee at the check-in counter,who is rude and inattentive. When we checked in in the morning of Oct 11 @ 0900, she did not care about our presence, while she was chatting with a friend. When we signaled to let her know that we were here, her reply was "I know you're here, but you will have to wait." What an attitude! Why she is not willing to do what her job is requiring her to do? She can scan us in while chatting?

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Omimacasa@ - 10 d 9 h ago

0

I've attempted to cancel my membership at the Fairwood Gym in Renton WA several times and was asked to come back a different day every time I asked. The manager was never there when I walked in and I was given different working hours to come in. They finally let me sign a cancellation form and they put it on his desk with a promise that an email will be sent in 24 hours, only after I confronted them with the change in working hours I was given . I returned 24 hours later because I didn't get the email I was promised (Lie#1). The manager was there. He tells me that "We don't do it that way" (Lie #2) . "You'll have to mail it in + I don't have your forms any way" (Lie #3). I then ask for my signed forms back. He says "I don't have them" so I insist on getting my forms and explain that I can't just leave my personal information (PI) in limbo, not knowing who has it. He then says, "oh I have it" (lie #2&3) "but you have a balance". I'll cancel it for you in you pay the balance" (back to lie #2). I then ask what is the balance for? and he says "for the Gym membership". which I though was condescending as I wanted to know what time period was I being billed for as I had set up auto billing. Anyways the whole conversation was just painful. He cut me off a few times as I was asking questions telling me to "hold off", " wait", "I'm getting there". Just rude impolite and condescending. He made me feel uncomfortable while people were walking in and out and in front of my husband. I will never go back to LA Fitness or recommend it to anyone. Such a painful experience for what they promised was going to be a seamless experience (Lie #4). Respect and integrity are lacking among the staff!! DO NOT RECOMMEND

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marielena - 11 d ago

0

Unfortunately, the day I signed up to be a member, I caught 3 girls completely dressed including tennis shoes in the Sauna. All 3 with cell phones and one of them having an open conversation so everyone can hear. I left told the cleaning employee and her response was, "well I cannot tell them anything because the manager has to deal with it." She made no effort to get someone to attend to this problem. Then the same lady that open my membership comes in and I tell her the same thing. She responded just like the cleaning lady unwilling to say or do anything. I asked, Do you have any rules? Both looked puzzled like I was crazy. I said, so you mean to tell me anyone can do anything!!! Whatever it pleases them. By this point I was completely disgusted and angry. I left the women's locker room and searched for a manager. I found a gentlemen that had helped with the registration information. Same attitude but at least he apologized but did nothing!!!! In another words you can basically do anything probably even pee outside the bathrooms and they would still tell you "Well the management has to take care of it. " ABSOLUTELY RIDICULOUS

OH but forgot to mention they were very attentive and helpful when you were becoming a member. I would never recommend this place and yes it is filthy including the chairs in the registration office. I should have known it was the reflection of the whole building!!!

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A concerned customer - 11 d ago

1

Once you signed up, these sales people will kick you like a soccer ball if there's any problem. No AC in a certain part of the room, broken equipment in the women's room (2 year without fixing), pool close for half a month. Not to mention cancelling is a pain. think TWICE before your join.

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Michael - 11 d ago

1

HORRIBLE gym and management. I've been to multiple LA fitness locations all over the country, first of all the multi-club membership isn't cheap.

1.When you show interest of the club, the sales team member are nice to you, once you signed up, they HARRASS you with personal training sessions.

2. the club has many hidden problems, the PH balance in the pool, extremely freezing temperature in the pool, not to mention all the hair, dead bugs, used bandaid etc. What's even worth, the LA fitness employees DON"T care! Try this, if you tell them the temperature in the pool is COLD, these people will tell immediately with an unified answer "well, the outside temperature is 80 degree, so the pool temperature is around the same".

That's completely a lie! There are some new LA fitness pool locations has big windows in the pool area, sometimes the sun light can help a little. However, there are plenty of the old gyms (Fitness international LLC acquired later on), has small pool (Length:20 yard) in a shaded part of the gym that never has any sun linght. When the pool is freezing, your toes will go numb.

3. No hot water int the shower. As a first time potential customer, you can't try the club shower and test water.

Again, what on earth would a gym has NO HOT WATER?

4.The manager doens't care!

5. When you try to cancel the membership, it is very hard as well. The LA fitness employee will tell you either go online, or call a number. Since you already paied the first and last month at the beginning, you might as well forfeit your current monthly due.

Since it is so easy to sign up at the location, normally it should be easy to cancel there as well right? Don't get fooled, LA fitness will make sure you throw away your $90 ish dollars (first month due, last month due and current month due) down to the drain!!!

6. Go somewhere else when you have a choice.

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Masterrob - 11 d 3 h ago

1

I joined the LA Fitness club at Cheltenham, Pa. for physical and health maintenance this is a new gym, told the gym manager about the need to redo the barbell weights in the proper order to prevent injury to the senior members..no response, told her about the lack of observation to the big boys stacking and leaving weights on the benches..no response.. told the manager of the need to do safety checks daily to prevent injuries..no response.. Friday Oct. 5th I was walking thru the gum when I tripped on a floor tile that was bowed on the floor.. 3 days in the hospital for back injury..the gym takes the position that I signed a injury waiver releasing them from all responsibility at time of signing up for membership. I see that LA Fitness is not taking these complaints very serious..therefore they need to be brought on the carpet to respond to consumer complaints..The money of Seniors and Veterans should be respected therefore please read review updates and we will come up with a plan of action..

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David C. - 11 d 5 h ago

1

As a member for almost a year now and responsible for 4 gym memberships, I find the Clifton,NJ location on Rt.3 constantly filthy and so dirty. Just the other day I got into the shower after my work and found mold allover the shower curtain. Very bad and not healthy. The shower stalls themselves are always cluttered with paper towels and leftover clothing. Seriously considering pulling my memberships from LA Fitness. Can something be done about these conditions?

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Anonymous - 11 d 5 h ago

The Sprayberry location in Marietta, GA is a good gym however they do not take care of their special rooms. There spin room has been with out air conditioning (more off than on) for three months. Was told it would take a couple of weeks to get it fixed. The stereo has been broken, not working for over a month was told 7 months to get a new system that they are backed up.

What's a person to due?

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Gym man - 12 d 6 h ago

Lately the gym has been not been maintained properly with weights on the floor. Some clean towels dirty . It's a great gym I enjoy in immensely but I hear people also complaining about the same problems . And the people who open on weekends always have problems opening on time . I would like to know if there could be tai chi classes . Thanks

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