The Conway Panera is extremely dirty and understaffed.
I want to talk with a manager or supervisor of Paneras Bread because I saw serious irregularities in Paneras bread of Fair lawn NJ. I can reach the bad and nasty attitude of Dennisse the "manager"against girls worker in Paneras. This lady Denisse doesn't work like a team,always she is sitting in the office;and when is a customer complaint Dennise screaming the workers,very rude lady..I was a lovely customer in Paneras but now with that manager I lost my appetite. I have a young sister and I don't like the idea that she works one day with that kind of manager. Is a good idea change of transfer this manager Dennisse to other paneras or other department. Thanks for take my advice.
Learn how to write, with correct grammer, before you try writing a complaint. My 9 year old writes clearer messages.
Did Anonymous get the point across??
We think so. Now shut up.
We are so disappointed in the Roseville store on Gratiot. People using it as a meeting place for chit chat , sipping on coffee that is not paid for, or sitting in a chair, napping. It used to be called loitering and was against the law. Not a place I will frequent anymore. So sad, too bad.
Wonderful manager and wonderful help at the front desk. Frechanna the cashier makes our day every time we are there. The Auburn Was. store is a happy way to start our day. Thank you for hiring the best. And again we are always coming back.
Panera used to be so awesome, but everywhere I travel it seems to be going downhill. I live in central Ohio, and many of the stores there are understaffed and dirty, and they run out of food way too early in the day. Also, what happened to the soups?!? I miss black bean and veggie! Now the soups are cream based except chicken noodle, which has very little chicken and few noodles. Really disappointing. Get it together Panera!
I totally agree. Panera Bread in Germantown, Tennessee sucks. Use to love going in there. Want anymore after this morning.
Went in Panera Bread in Germantown Tennessee to get coffee to go. Paid for my coffee, I waited 30 minutes still no coffee. I'll never ever go back. Cashier was also rude. Lost my business. I'll go to McDonald's at least they smile!
40 people in line, 6 registers, 1 person on register
Please bring Bach the Italian sandwich, the new one is awful very small hardly any meat, terrible veggie mixture on it. My husband said he will not go back.
Good afternoon to whom it may concern,
Our company requested a catering order (for 13 people) on Nov 14, 2016 to set up for Nov. 17, 2016 for 11:45 AM -12 12:00 PM. The Panera's (Buckland Hills Mall, Manchester, CT) showed up on time., however, the paper plates, plastic utensils, and paper napkins were among the missing. The other items missing were the pickles in a separate container and the onions were on the sandwiches. I requested that the onions be separate so people who didn't want them didn't have to have them. We also did not receive any condiments for the sandwiches so they were dry and not enjoyable. We did get get our platter of cookies, however, I think the cookies on the platter are smaller and less expensive than the cookies that come with the boxed lunches. I honestly need to check to see if we were charged for the bigger ones. I did call to let them know we were not happy and the manager (did not get on the phone with me) used a third person for his dealing with us. offered us a 10 dollar gift card.
They need to send Undercover Boss to Panera Bread Jefferson Point Fort Wayne location TERRIBLE MANAGEMENT I WOULD FIRE THE MANAGEMENT IN A HEARTBEAT. THEY KNOW WHAT THEY ARE DOING WRONG AND IF IT DONT STOP ITS GONNA BE POSTED RIGHT HERE
Ate at Panera in ports nhtoday nov15th 2016 and looked for a booth ,we sat at a table and observed a female on her iPad with no food and 2cupsin front one for coffee and one for water.THis female was there when we got there and still there when we left 45min later you need to address this
Many thanks from our family veteran! We enjoyed our lunch and delicious food along with many others who served this country. Appreciate the thank you in many ways. God bless America and the pannera family.
I am a big fan of your restaurant and have gone frequently. But that is changing. The whole "clean" food thing is bugging me and the changes in the food is not that great and less of a value. For example I loved the old Chicken cobb ( with bacon, better dressing, more avocado etc), The Italian sandwich is a lot worse than it use to be. And the other day I had the steak/cheese panini with pickled onions was a big letdown. Enough of the PC correct menun. Give me my tasty - if a little more fatty and caloric food. I go out to eat for great flavors/food not to "feel" good because it is stripped down. Honestly, I am not feeling like going to your place any longer other than for coffee and pastries.
I went to my Panera Bread store wrote down my order so it would be ordered correctly. Who ever filled my order it was wrong again. You changed your sandwiches to have mustard and mayo on them. This is ham/swiss and a turkey sandwich I ordered them without mustard and mayo and once again got them home and there was mustard and mayo. These sandwiches used to come without that on them. You really need to return them to plain and offer the mustard and mayo on side and not automatically put them on the sandwich. People like me are out there that eat sandwiches plain if on the side then someone who likes it and put it on their sandwiches. But me I threw it away. No good to me/
Went to my favorite local Panera's Bread Company on Veterans Day to receive a meal. The website said Panera's was offering veterans a free pick two deal. To my dismay there was only through a corporate store. There are no corporate stores anywhere. Why did the website not tell you it had to be a corporate store? Why do I have to waste all of my time? I will never go back to this Panera's again thank you.
We visit the Panera Bread in Rock Hill seven days a week unless we are out of town. This location is going down hill. My husband came in today around seven. When he was leaving they had problems with the front door and customers were locked out. My husband called and talked to the mng letting her know doors were locked. She said she was too busy to deal with. He told her you have customers standing outside and she said OH. I've been here since 8:14 and they have only one person working front line and the mng isn't helping. Customers are lined up to the door. My toast and egg white were both cold bc they didn't have staff to bring out!!!
The Santa Monica Panera has rude staff including the manager Omar and the counter staff Allie
I just ordered a Pick 2 for two types of sandwiches. This is the poorest
value of seen in a long time, It's almost absurd.