Information, reviews and public commentary for US companies

 

Panera Bread

Rating
1.505155
Web
www.panera.com
Address
6710 Clayton Road
Richmond Heights, MO
63117
Phone
(314) 633-7100
General profile image

Anonymous - 9 h 45 m ago

0

Regarding cranberry twp, pa Panera store: The weekends are especially ridiculous, I just walked out,one employee running the show, customers to the door, fithy tables, you need to clean your own table,no product, no coffee and loud obnoxious music. For a thriving area, it really is run badly.

Concered customer who has been visiting store for years.

General profile image

Donita - 10 h 26 m ago

1

Panera Bread is under new management (hints reason for many changes). They moved in and got rid of the best pastry they had, that is my oppinion, was my favorite, the "Cobblestone Pastry". Please bring the Cobblestone Pastry.

General profile image

Janet M - 1 d 5 h ago

5

Where is your NEW salad dressing. You have run out in all the store.

I love your salad but, I like a lot of dressing so I keep a bottle at home.

I have to get carry out because my Husband is too sick to go there.

How long before you get to dressing in the store?

General profile image

Chuck Bechtel - 5 d 4 h ago

4

I have been a regular at Panera Bread for years , primarily in Hummelstown, PA where I live, but we look for Paneras when we travel. Lately at Hummelstown, I was told that black bean soup is off the menu until spring (one rep said) or summer (a different rep). I always order black bean because it is nutritious and low cal. Other than garden vegetable I'm not particularly fond of any of soups so I'v been going to Izaaks. I hope black bean comes back soon, I'd rather go to Paneras.

General profile image

Anonymous - 5 d 8 h ago

I agree with the last post about the ants at your canyon center Panera in West Boynton Beach. I also would like to know why there is never coffee, especially decaf when I visit any Panera. Why must we wait for a new container to be brewed. This should be seem less. I don't know of any other place ( your competitors) where that happens. My patients has run out. You just lost another loyal customer. What bozo's run this organization anyway. Get in touch with reality. Have a great day! Oh, I can't rate you because there is no zero.

General profile image

Yuck Ants! - 5 d 12 h ago

1

I have gone to 2 panera locations to have found ants on the counter where you get your tea bag, coffee, sugar, and cup lids. I went again after not being there for a long time to find same issue. If ants are on that counter who knows if ants are where the bake goods/food preparation area. Fix this issue!

1600 N Federal Hwy

Boca Raton, FL 33432

222 Yamato Rd.

Boca Raton, FL 33431

General profile image

No longer a Patron - 6 d 11 h ago

1

WE LUV PANERA BREAD! but the location in Miami, FL 12300 Biscayne Blvd, has a homeless guy living in the restaurant. he's there at opening 6am, leaves his bags & personal items in the booth, next to an outlet, they let him bathe in the bathrooms and take out trash at closing. he leaves his items in the SAME spot/booth EVERYDAY / ALL DAY, while he leaves to grocery store, returns and puts his grocery foods in the microwave. he hides behind the standing signs, as you walk in the restaurant. he makes "under the table" dealings with friends as if it's his office; you will watch subtle transactions. he goes out to front tables and sit there and smoke FOR HOURS as if it's his personal balcony or porch. he hates if anyone sits in "HIS" area. he has bad body odor and sleeps out back. they dont employ him or pay him. he turns down the outside table umbrellas at closing at takes out the trash & trash cans... returns EACH morning to grab his spot. they dont pay him. he's been living there for several YEARS. patrons complain all the time. panera gets FREE work... are there are labor laws? this is unsanitary!

General profile image

Anonymous - 6 d 5 h ago

Are you kidding?

General profile image

Anonymous - 6 d 5 h ago

1

Hello,

I have eaten many times at the Panera's on University Ave in Fort worth. It is meticulous and efficient.

Then we came through Cedar Hill, Tx. And stopped at Panera's at the address 416 E. Pleasant Run Suite 100,

I was shocked after we ordered. The front entrance is pretty clean but as we walked back to find a table, all of themwere diry. There was . food on the floor everywhere and the bathroom was dirty. I did mention this to the mgr, Bati. (a woman). I saw no improvement at all in the cleanliness or dirty tables. I won't revisit this store again at this address.

General profile image

Liz Bennett - 7 d 7 h ago

1

I received very cool temperature coffee in the drive=thru for the 2nd time this month. The quality of this store in Kirkwood has gone done.

General profile image

Rena - 8 d ago

3

It's sad when you get home from a pick up order to find both soups half full. Then the manager Adriana (Polaris location) doesn't honor the company's discount for OSU employees but other managers honor it. Disappointed Rena

General profile image

Marcia - 9 d 8 h ago

2

How surprised I was to see a tip option on the payment pad at the STL Galleria . Let's see..1. I crane my neck to read menu above, 2. Get my own drink, 3. Find a table..myself, 4. Pick up my order, 5. Bus my table. Why would I tip when I did much of the work? NOT a relaxing dining ecperience...and EXPENSIVE too.

General profile image

Anonymous - 10 d 4 h ago

I usually received a free pastry for my birthday, very disappointed when I got a cup of coffee instead.

General profile image

Sharon Linville - 11 d ago

4

I am puzzled as to why your stores would put sesame babels in the same basket as everything babels. I was at two beavercreek Ohio locations this afternoon and found this problem at both locations. I personally cant stand everything babels. Panera is the only place I can find good sesame babels and significantly disapointed to find them mixed. This is not a good policy. Please reconsider this action.

General profile image

Terri - 11 d 14 h ago

2

Very disappointed in rewards program. I am (was) a loyal customer. I am often in line behind people getting worthwhile rewards. My usual reward is a dollar off a beverage or a free bagel. Not feeling like a valued customer!

General profile image

The Messenger of Truth - 13 d 7 h ago

0

Does anyone at this company read the reviews ???? If they did, they wouldn't leave the horrible stuff out there for everyone to read. Either poor management from the top down, stupidity, or you you just don't care about you business or customers.

Flagged for review. 
General profile image

Tim M - 13 d 7 h ago

0

Last night was a bad experience with waiting for 25 minutes for a stinking bowl of soup that I assume had to be poured into a to go bowl !!!! Unbelievably lousy service from this new location in Des Moines near Airport. If you are in a hurry better bring a sleeping bag !!!

General profile image

Frank - 13 d 7 h ago

0

Visited new Des Moines location 7:00 pm last night on Fluer Drive near Airport.

The order taker at register was not familiar with menu at all, lack of training. When I paid for my two half sandwiches with a fifty, it slowed down the whole process to a stop. And then she rang it up incorrectly, and shorted me the change back, because she didn't know how to count back change, training ?!?

Then I waited.............for 30 minutes for my items, for takeout.....glad I didn't do the drive through, might have run out of gas, or passed on from exhaust fumes, from the long line. Summary: Team not cohesive, too many people talking and not working. Sloppy food product, lousy service , disappointed

General profile image

10pm is 10pm - 14 d 17 h ago

0

The Panera location in Astoria NY. On 2 separate occasions this location which is advertised at closing at 10pm, closed at 9:35pm and 9:20pm. The latest was on 1/7/17 @ 9:20pm. Customers were sitting inside so I knocked on the door and then demanded to speak to a manager, the rep spoke to the manager who was COMPLETELY aware of the closing said"OK let him in" . The first time they told me they ran out of food at 9:35pm. Please address this problem ASAP.

General profile image

Anonymous - 17 d 5 h ago

I would rather go to Soupy's in Louisville than Panerra. They always get my order right. I ask for chips and I get bread at Panera

General profile image

Anonymous - 17 d 5 h ago

I would rather go to Soupy's in Louisville than Panerra. They always get my order right. I ask for chips and I get bread at Panera

General profile image

Marybud - 18 d ago

1

On Monday, January 2, 2017, my granddaughter and I stopped at the Waterworks Mall in Pittsburgh, PA for lunch. After lunch we went to the bakery section to make additional purchases. Not only did we have to wait 5 minutes but there was no one behind the counter. When I said HELLO, an employee answered that she would help us as soon as she was done changing the coffee machines....we waited an additional 5 minutes and she came over and in a rude tone, asked us what we wanted. The employees name was Ash...that is what was on her name at. She proceeded to fill our order and handed our purchases over to us without even saying thank you. Just handed to us and walked away. I have never been treated so rudely in my life. I am at this Panera store several times a month and have always been treated with courtesy and friendliness. I was very disappointed with the service.

General profile image

Mrs. H. - 18 d 24 h ago

4

Good evening,

My 7 year old daughter and I came to Panera Bread this evening, 1/4/17 to have dinner and to complete her homework assignments as we sometimes do. Tonight the food and serve was just as good as usual! However, our utensils were ALL dirty. The spoons and knives all had dried food that was caked on and pertruded from the utensils making it feel as though they had spikes on the handles! It was most disgusting which mage me wonder if the server pulled the utensils from the used dishes bin near the trash! I've NEVER experienced this before at Panera so I'm not sure what to make of this unfortunate situation.

Table #16 Wednesday evening in Watchung, NJ

Sincerely,

Mrs. H.

General profile image

Me - 18 d 6 h ago

0

Fuck you

General profile image

Anonymous - 18 d 7 h ago

Dirtballs

Other Reviews & Comments

McDonald's Corporation
Anonymous I thought someone in corporate needed to know this is happe ... 

Dollar General
Cassandra shaffer I went to the dollar general store in crosslanes wv and I w ... 

Albertson's LLC
LYOUR I have tried to send surveys for the Albertsons I shop and  ... 

Public Storage
anonymous I am furious about this place. My unit got burglarized yest ... 

Publix
Louise Anna I love Publics! I grew up in Louisiana where my father and  ... 

J. C. Penney Corporation, Inc.
Jim robert My name is Jim Roberts I am staying in south padre island T ... 

BMW of North America, LLC
Morales Horrible vehicle. Paid 30k for a bucket. Drove in the rain  ... 

AT&T
M Panzetta AT&T advertises that if you contract with DirectTV you  ... 

Bank of America Corporation
roper You would think with everyone and everything being so linke ... 

Fox News Network, LLC
jimjr63 CONWAY HAS TO GO AWAY , BEFORE WE CAN EVEN ENGAGE THOSE WHO ... 

P F Changs China Bistro Inc
Saraletti Sucks. They are MEVER consistent.

Lg Electronics USA
APRIL C. BOUGHT AN OVEN 6 MONTHS AGO THAT SUDDENLY JUST STOPPED WORK ... 

AppleBee's
charlie d Just got home from Elyria, Oh location,,, food was good, as ... 

American Airlines
Beth Duimstra Today I was waiting for a confirmation for my flight back t ... 

Greyhound Lines, Inc.
Clinton McElroy I have traveled greyhound bus an have had the worst experie ... 

Amtrak
Leslie Hi, I'm Leslie. I had my friend help me hack into my spouse ... 

Outback Steakhouse
Nncy and Joe Moose Hi I would like to tell you that we are regulars at the Out ... 

Rooms To Go
Margie Smith I am livid!! I just paid 1186 in CASH for 2 queen beds, 2 q ... 

Costco
shirley I am extremely upset that corporate has decided to change t ... 

Ashley Furniture
Anonymous Please keep informed on lawsuits I as well got coach for fa ... 

Dish Network
Dunndeal here i come att Dr Mr.Clayton,

Fandango Inc.
Trina Simply horrid to deal with I bought a gift card the pin doe ... 

Denny's
Theresa and Dawn and other night customer's Danny's wisconsin Dell's needs corporate to look in to ther ... 

Amazon
Oscar Hello, You are totally right legally and ethically. It just ... 

Petco
Bella I wanna know who i can call to get my job back working for  ... 

Pep Boys
Anonymous im a former emloyee of pep boys and the way they treat thei ... 

Food Network
Geri palacios We are tired of diners drive ins and dibes every weekend co ... 

Days Inn Worldwide, Inc.
Barbara Driskell It was awful ripped curtains, no one cleaned the room, garb ... 

Jo-Ann Stores, Inc.
Dlo Your store in Charlotte, NC on South Blvd is the only one a ... 

Safeway, Inc.
Mark Brett A positive message for your Bernal Pleasanton CA store butc ... 

Church's Chicken
Esmeralda Call customer service and Report it!! Or Call Corporate !!  ... 

T-Mobile USA, Inc.
george ) came on the phone and was i had an issue attempting to se ... 

Tumblr
drfourteen SORRY TUMBLR HAD THE NERVE TO TERMINATE MY ACCOUNT AND CONT ... 

Victoria's Secret Stores, Inc.
MARIE D. JUST WANTED TO LET YOU ALL KNOW THAT YOU NEED TO ADD SIZES  ... 

Rent a Center
Vanessa Governo I live in Woonsocket Ri and did business with rent a center ... 

Verizon Communications, Inc
Pease contribute at Stelle Guzman Foundation...Bank of America # 0750769998 Please contact my Stelle Guzman Foundation via email (hidde ... 

Circle K Stores Inc
Anonymous AND I HEARD THIS ALL FROM BLACK GIRL I WAS IN LINE SHOPPING ... 

Cricket Communications, Inc.
Todd a olson I needed a phone quickly I had a apple s6plus oh until it g ... 

The TJX Companies, Inc.
Jennifer in Boston Today, I felt mortified and humiliated by a store employee  ... 

TGI Friday's
Kim So my son, who's 21, went to the Northlake Mall in Charlott ... 

Geico Corporation
Dwayne arndt I just seen your commercial about Goldilocks n it was very  ... 

Avis Rent A Car
Ms Lea Hazzard, Manager Rude Insensitive Unprofessional We booked and pre-paid for a rental car for Avis Sacramento ... 

Allstate Insurance
Pualani Pualani Kaohe

American Express Company
Anonymous Be careful! American Express card holders, I have found Ame ... 

Wal-Mart Stores, Inc.
L.S. I live in Juneau Alaska. You closed your store about 2 year ... 

Placeholder advertisement