Information, reviews and public commentary for US companies


Panera Bread

6710 Clayton Road
Richmond Heights, MO
(314) 633-7100
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Michelle - 8 h 44 m ago


Panera in San Luis Obispo..such a disappointment! Unorganized bakery area...tattered rugs and dirty floors...understaffed and poor service! The first time the sandwich was awful...never going back. Very sad. It used to be so nice. What happened?

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Sad customer - 12 h 12 m ago


Have always loved your turkey sandwich. High quality fresh type turkey. Today first time from Huntington NY store the sandwich is horrible. Turkey sandwich now made with cheap processed crub. Will not be interested in Panera anymore

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Tracy S - 12 h 46 m ago


The Panera in Bentonville Arkansas has lost the appeal that made this place my favorite! Customer service and correctness of my orders has become atrocious!! Sucks I can't have my favorite food anymore!! Management seems to not care that my food has been missing an ingredient the last four time I've ordered a Greek with chicken. Once it was the chicken and then the feta or pepperocinni! All I got was a shoulder shrug and this face that was screaming go away and take it up the tail pipe once again!!! Sad!!!!

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Panera Bread corpoiration - 3 d 19 h ago


*****"To a Jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940....l7

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Anonymous - 3 d 15 h ago


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Frontenac Missouri Resident - 4 d 9 h ago


How do you run out of regular cream cheese so often that a Customer would take the time to write this complaint [and keep your job as a Manager]. There is NO EXCUSE for not having cream cheese in a place that sells bagels. I am fed up with this location.

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Anonymous - 4 d 14 h ago

Horrible service made me wait 3 min wouldn't take my order at 10:27 for soup had to wait till 10:30. But they took a soup order at 10:21 "looking at other recipients at pick up window.

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unhappy-Linda / no french onion soup - 6 d 11 h ago


So disappointed that Panera bread discontinued their French Onion soup. Last year we had t o wait until January when it was brought back to the menu. Today was told it had been discontinued. Why? It is our family's favorite. Hope they reconsider and bring it back.

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Lilleke - 6 d 19 h ago


U r bldg in HUNTLEY IL 2020. It is near 9000 people over 55 by a lot. I travel to several Paneras and Genevia IL Randall/Christine is best. Layout not noisy and enf hiding places if you want quiet. Skokie store Golf(58)/Skokie blvd was remodeled badly. Very noisy and fewer places to hide and plugin because they store stuff that should be in the back in a corner. Layout bad. Panera nearest me 451 S Randall bad layout as backroom stuff very noisy. Very few plugs. I hope you consider old people who will live at your store in Huntley and accommodate for quiet areas, big fireplace n lots of outlets. You do this you will have lots of DelWebb people frequent and spend a lot. Most of us can't wait for you. The only high-quality one is in Geneva IL. The rest don't even heat cups anymore.

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Unhappy Anne - 40 d 4 h ago


I am heart broken...I went there for dinner tonight #4731. I got my usual broccoli cheddar soup and 2 baguette pieces. The baguettes tasted terrible. THIS WAS MY HIGHLIGHT OF MY VISITS TO PANERA BREAD! I asked someone and she said they changed the recipe to vegan but I should talk to the Manager. I went up front to talk to the manager and as per Florida she was so rude. She said they changed the recipe and we can't to anything about it then she turned away from me like I was worthless instead of a good customer. I guess I should say I was a good customer because after I use up my giftcard - I'm done!!!

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2048 - 33 d 18 h ago



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Anonymous - 26 d 9 h ago

got em

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fuck florida???? - 26 d 9 h ago

so move???

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Me - 21 d ago

Heee here hee

Flagged for review. 
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FDA - 8 d 6 h ago


What a great thing to do, as Panera, really seems not to care about the people that eat at their restaurants ... so what a shame as it will be their loss... for not giving better customer service...

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Sad Southerner - 24 d 12 h ago


Ive always loved Panera until today. So many menu changes and deletions on my favorites.

Drove 35 miles to enjoy an asiago chicken panini only to find out there are no more panini presses.

Following that disappointment was the fact panera no longer has french onion soup. Dont think ill ever enjoy Panera the same again.

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FDA - 8 d 6 h ago


Don't wast your time as the company really does not care about the people that come to try and enjoy the food they serve, and what a shame....

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Frank D - 8 d 6 h ago


Something must be very wrong with Panera that you have not brought back the " Black Bean Chili " this year......... and from I was told from you service person at the front dest is you or they had it for two day and have not had it back in the store since.... WHAT IS THE PROBLEM... as I only went back today after many months or not going to Panera and was hoping that you had the black beans chili and was told by the lady at the desk that many, many people ask the it and yet you never have it for all of us that love it and I really thing you need to make a post on you menu ...... what a shave that you are losing out on so many clients that love, love this product that I use to buy by the quads to bring home ........... and after today and not being able to get the Black Bean Chili I may never be back again.... so this is your loss....

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Two seniors loving your warm, soft cushion, and awesome wood used thru out! - 13 d 7 h ago

Please do not build another restaurant,Lille the one that is in my town ! I live in Sheboygan, Wi, and have been going to yourresturant,35 miles away, very owarm, comfortable, lsuperior folks, once a week, for sure! Now you built in my town, very cold, sterile, all vinyls, plastic, metal, ! We still choose to travel, to a warm, comfortable

Restaurant, even though we have to drive extra, all because we love you your food!

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Anonymous - 13 d 15 h ago

Irmo, SC location , someone needs to teach the white girl (maybe the mgr.) some manners. She never makes eye contact with a customer and never says thank you. Service is slow and she has an attitude problem! Please pass this on to whoever can call her out. If she doesn't like her job, then have her move on!

Thank you from a former customer.

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Anonymous - 14 d 13 h ago

Please help. I went through the Chanel and spoke to a woman in the customer service dept I was directed to but no change has happened in a week. I have breakfast at the Panera's Hallendale beach fl location. The pager system has been down now for numerous days causing the following that I have been able to observe. 1) Employees are having to call out peoples names in order to find the customer. This is taking more time and the food gets to the table cold especially if it's coffee or bagels. So managers compensate by the following..... 2) 3 people are having to take the food to the tables Instead of just one as usual because the food is coming out faster than the employee can find the customer to serve it. So then.... 3) Longer lines are forming because the cashiers are having to help take serve the food to the tables. As an over all observation, If the pagers were fixed here (again not working for over a week) I think Panaras would be serving their customer in a much better way and probably have more sales and need less employees to staff the place. Also I would not to go elsewhere because I like this place. I in no way am complaining of the staff here. They do what they can under the circumstances. Not their fault. This problem must be corrected by someone at the top. Like you. Thanking you in advance, Sandra Alvarez

General profile image - 18 d ago

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Terry - 18 d 12 h ago

I'm disappointed in the service at your new restaurant in Oak Lawn, IL. As the elected representative of the community, I have received complaints on the slow service at this store. I myself just walked out after being told it would take 20 minutes for a bowl of soup.

Please shake up the service at this store.

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Bridget Muniak - 18 d 12 h ago


As a former employee of your Fresh Dough Facility in Chandler Arizona, 590 N. 54th St. I was wrongfully terminated from my position, while I have a Racial Claim filed with the EEOC in Phoenix Arizona. I also never received my paperwork on my Cobra for my Health insurance.

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Anonymous - 19 d 5 h ago


I ordered a Greek Salad with Grilled Chicken from the Panera Bread Cafe 4983 on Pisgah Church Road in Greensboro NC. I asked to have my pepper cut up. Was eating and almost at the stem and end of the pepper that was left in my salad.

Took it back the next day and the GM by the name of Melissa Berry was so rude and told me that Panera Bread leaves the end of the pepper in the salad. No customer service and no concern about customers.

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