Information, reviews and public commentary for US companies


Public Storage

701 Western Ave.
Glendale, CA
Ronald L. Havner, Jr.
Chairman, President and CEO
(818) 244-8080
(818) 553-2388
Twitter IDs
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Anonymous - 12 h ago


John Black

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Tamara - 1 d 10 m ago


I had storage unit in stone mountain Georgia. My dad passed away in N.Y. I informed Jackie at Public Storage I was closing unit and had instructed my daughter to empty unit and pay balance. She did, now I get call from collection company saying I owe another month. I contacted office and was told since my daughter did not stop at office on her way out I was being charged $104 for another month. My monthly charge was. $70. I maintained that space for 2 years. This is awful. I an on fixed income, I am old. Sincerely, Tamara Plummer, (hidden). 3060 Continental Colony Pkwy. Atlanta GA 30331 #213. Public Storage on Hambrick and Memorial Dr. , Stone Mtn Ga

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Jeff Clement - 223 d ago


- stars for this outfit. I've been trying to get moved in for 2 days. Renting 600 square feet of space plus a parking space. Started process yesterday still can't move in. Some stupid moronic idiot rule about not having combination locks is the last straw. These people have more rules then the US Army. Actively looking for new space and I haven't even moved in yet. Have 4 people that have to gain access. Can't find a place that sells locks that have four keys. Now I have to take my keys to a locksmith and get duplicates made. I'm very busy and don't have any time for this sh**!!,

Flagged for review. 
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Ronnie D - 222 d 19 h ago


What are total bunch of s*** I moved in and the sign blow through down where it says one month free and they told me they wouldn't do it anymore next month the sign was up and then everybody got a month free but me bunch of f****** idiots

Flagged for review. 
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Anonymous - 214 d 15 h ago

They did me the same way Ronnie D!!! The sign was up and they told me that promotion was over and they're not doing it anymore. These people are crooks!!! That's why I'm starting a Class Action Law suit on their ass...

Join me:

Tasma Brighthaupt,

PO Box 278972

Miramar, Florida 33025

You can also email me at: (hidden)

Flagged for review. 
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Tasma Brigjthaupt, RN et al - 214 d ago

Email me (hidden)

Please email me we have to stop these CROOKS!!!!!

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Tasma Brighthaupt, RN et al - 214 d 22 h ago

My email address: (hidden)

Class Action lawsuit is being filed on Public Storage!!!!!!

Flagged for review. 
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Barbara - 205 d 16 h ago


Send me the info too please. These assholes call me today to tell me my payment is past due and even if I come in to pay the late fee will be assessed.

Flagged for review. 
General profile image - 46 d 19 h ago

Contact me

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Pissed Off - 18 d 24 s ago


dropped my check in their locked mail box in Clayton NC on the 30th for a 1st due payment and they called threaenting a late payment fee and after visiting the facility after a no answer phone policy,,,,mgmt found it in the box.......went from $145 to @207 in 1 1/2 years.....about every 3 months raise in rent.......THEY SUCK !

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Ebony - 200 d 6 h ago

How would I get included with the class action suit?

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Anonymous - 48 d 13 h ago

Hello Ebony , have you gotten any info on the class action lawsuit? they are robbing people blind

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Anonymous - 26 d ago

Would like info cdownham@I cloud. Com

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BOBBY - 186 d ago



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Dan - 183 d 5 h ago


I feel the same way , they give you a Quote for rental space then when you get there they tell you there is a mandatory insurance each month $11 to $15 So the monthly quote is not what they told me.

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Mad - 56 d 24 h ago


This is a common practice to force you buy insurance so that they can make more money. There is a guy named "Julius" works at the location "8560 W> Commercial Blvd, Sunrise, FL 33351", who tells the people that they cannot rent if they don't buy there insurance, which is not true. I have rented without paying for insurance from the same location, but there was a different employee at that time.

He is also very quick in cutting off your locks.

This place is terrible. There is customer services and policies and practices stink.

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PISSED - 1 d 46 m ago

YES!!! this too happened to me with Julius. and then as I am initialing the contract, there's a portion that states that "you do not have to have insurance on your unit, however it'll be your responsibility if anything happens." I read that same portion to julius, and he looked so dumbfounded and I just said whatever and initialed anyway being that it was already purchased. I rented on October 22, and by Dec 29th my unit was "sold" (another lie)

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nilla - 181 d 15 h ago


We all want the information Bobby. My story is below and I have a medical problem but because the burglary occurred 11 months ago only the manager flat out lied to me or I would have taken the greyhound or flied there at the time. Instead I have paid all this time knowing more has been stolen I can ever collect. UNBELIEVABLE!!!

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Pb - 110 d 13 h ago

I live in Hickory NC and I was robbed as well. I just posted above. I am seriously considering class action against these creeps.

I kinda wonder how many sites have been robbed like this?

If you want to check into trying to get these people to pay for the lies and losses maybe we should join up and find others.

We can find a way to communicate or contact each other?

Craigslist hickory nc and find and add under groups for activity and it will say class action Pb Storage.

Anyone you find lead them here too.

I want to catch up please?

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Anonymous - 109 d ago


General profile image - 46 d 19 h ago

Wow, contact me all my things of childhood and last memories of my mom and dad was auctioned

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Jacquie, Las Vegas, NV - 25 d 18 h ago


They did the same to me!!!! They jumped at the chance to Auction my unit after I told them No!!!! Filed a opposition's to stop the auction.

I want to join in on the class action lawsuit.

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Darla - 177 d 4 h ago


I would like to be included in the class action suit, I am also pressing charges and going to the Media. They owe me 335.00 dollars and keep telling me the check is in the mail. Con Artist they should be out of business and they hire unskilled people for the job

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Charlene - 173 d 20 h ago


This is happening to me also $340 and the check has been in the mail for a month. Chastised by the rude district manager, Josh. Says "things take time in corporations " he has repeatedly lied. The unit was never used and the manager took the keys but still charged my card days after. Booked and canceled within 24 hours. They rented the unit to another person and collected double rent

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Kiara - 144 d 1 h ago


Same! Less than 24 hours. We rented a 1030 for my husband's trailer. The space in between buildings are too small so he couldn't get the trailer in. He asked if we can switch units and she said yes but we won't get the Labor Day special because we would be considered existing renters. He paid 200+ for the unit and administrative fee. Now we have to vacate and wait for a check in the mail or transfer and have a higher monthly bill.

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Minnie - 140 d ago

Simply horrible! If district manager is that way then that's probably why staff is so unprofessional.

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Minnie - 140 d ago

I agree truly unprofessional people except when they want your money.

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Pissed - 55 d 12 h ago


I would also mld4sl@gmail com

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nilla - 182 d ago

Tasma I want to be in on the Class Action Lawsuit!!! Michelle (manager at PS in Vallejo, CA) called me on September 1, 2015 and said it had been a burglary and unfortunately my unit was one of the burglarized units. Stated they had broken doors in half and they were putting new doors in. I asked her to please take some pictures so I can see what the unit looks like and if I need to get there. I am 9 hours drive away in Las Vegas. Michelle called me back in 2 days saying she was mistaken, my door was NOT broken and I needed no new door. Everything was fine and they didn't steal anything from other units. Unfortunately I believed her so I stopped worrying. I talked to her on July 1 or 2nd stating I would probably be coming in the next few weeks. Oh, really, you are going to love your new door. My new WHAT?? Turned out she had simply told me a bald face lie so I would just continue to pay even though I had no idea what was stolen. I demanded some photos or I was not giving them another dime. so the District Manager sent me a couple of photos. He said it doesn't look like anything has been taken but I don't know. I was furious because to me it was obvious things had been moved around. 3 antique tables out of 4 that were close to the entrance I noticed right away missing, an antique reproduction plaque from Canterbury England my husband and I paid $2500 for I did not see. I had sterling and a lot of old Swedish copper. I said to DM Glenn they apparently came in through a ceiling and broke 3 doors in half so they sure as heck are not leaving empty handed. He agreed. .I can't wait to get there and get my things out of that horrible place. Of course they want me to pay when I would have been out of there last September. Michelle keeps sending me blank emails! I said you are soon to have one more complaint. Response: We don't have any complains!!!!!!! Yes a Class Action Suit is in order! .

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Shane Eagle/Lisa Greer/Jim Becker - 169 d 18 h ago


Lynnwood, Wa: District Mgr comes to my unit , throws my door open and tells me that I am in my unit too much, that I am not allowed to be there anymore than one half hour at a time. I am trying to consolidate from two units into one, and everything from a 4 person household that was packed last minute has to be sorted and gone through (my job)! It's almost impossible, as I am trying not to let everything spill out onto roadway obstructing other tenants. I haven't had any negative comments from my neighbors or from on-site mgr u up to this point, but now , the day after we paid $700.for two units, we r over locked on the one I have been working in daily, and the gate access code is changed. This man has some control/bully issues and needs to stop his harassment before another lawsuit is filed. As it stands now, I will have to get police to escort me to my unit to retrieve my girlfriends work that she stores there daily..... horrible.......

General profile image - 56 d 17 h ago


Please call me We are filing a class action Re Break in's


(213) 822-3364

the emails get removed from here

General profile image - 46 d 19 h ago

I will keep in contact

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marvin c - 20 d 16 h ago

I am up in Long Beach. In 6 years rent up from $79.00

to $190.00. Will go public on radio stations and City Councils.

m. cummings


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Anonymous - 20 d 16 h ago

rent for me up $79.00 to $190. IN SIX YEARS.

Where are you legally ?



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