Information, reviews and public commentary for US companies

 

Public Storage

Rating
0.448995
Web
http://www.publicstorage.com
Address
701 Western Ave.
Glendale, CA
91201
Contact
Ronald L. Havner, Jr.
Role
Chairman, President and CEO
Phone
(818) 244-8080
Fax
(818) 553-2388
Twitter IDs
@PublicStorage
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I just trying to make a payment but the person wants my last 3 digits of my driver license . I did give her she said that did match ! I explained her that I was at the hospital, she don't even care ! Public Storage^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Public Storage^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Public Storage^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Public Storage^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Public Storage^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Public Storage^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Public Storage^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Public Storage^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Public Storage^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Public Storage^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Public Storage^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Public Storage^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 57 d ago

I just trying to make a payment but the person wants my last 3 digits of my driver license .

I did give her she said that did match ! I explained her that I was at the hospital, she don't even care !

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Anonymous - 55 d 1 h ago

tage of ppl like this during this pandemic that is going on. 100 facilities they have in Washington State and we have over 1.6 million ppl filing for unemployment. Well shit happens and your stuff is still going to get auctioned off regardless. They are heartless and have no care for their customers all they see is that they still have a job and they don't have to worry about anything and so they take advantage of us hard working ppl like they are doing to me.

Reply.,. ,., ., .,

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people - 53 d 13 h ago

people people people people people people people people people people people people

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Jaquita Williams - 51 d 19 h ago

5

Exactly what your doing to me

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Anonymous - 40 d 7 h ago

I just had samething happen begged him .my mother passed away . Heartless

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Anonymous - 47 d ago

hink it's totally WRONG of you guys to keep charging people with the coronavirus going on in the world, but you keep charging! I had to spend the last bit of money in my account to pay this stupid bill or my stuff was going to in auction. You guys should have deferred the payments out until the economy picked back up like thousands of other companies have. Are ya'll that greedy? I lost my job like millions of others in America. Don't you have a heart? Then when I call customer service about my concern, your agent says I was being rude to her, when I wasn't and then preceded to tell me that she w., ., .,.,.,

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Anonymous - 47 d ago

hink it's totally WRONG of you guys to keep charging people with the coronavirus going on in the world, but you keep charging! I had to spend the last bit of money in my account to pay this stupid bill or my stuff was going to in auction. You guys should have deferred the payments out until the economy picked back up like thousands of other companies have. Are ya'll that greedy? I lost my job like millions of others in America. Don't you have a heart? Then when I call customer service about my concern, your agent says I was being rude to her, when I wasn't and then preceded to tell me that she w., ., .,.,.,

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Anonymous - 43 d ago

ll. Just after 3 months they raised my rent 30%. Good luck in trying to get someone to help you. I left 3 messages for the district manager and not one has been returned. During this difficult time we are all struggling in different ways. Very poor customer service. I'm going back to Life Storage. They have great customer service. The reason I left there was because they didn't have a drive up. If I was the CEO of this company I would be doing more for it's customer's during these trouble times. Reward the one's who pay on time and give a rent adjustment to all tenants. Keep the customer's you have. Busin/. /. /. /. /. /. / .

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Went to extra space storage - 5 d ago

0

I agree I went to extra space they are unwilling to work with competitive match pricing to keep our business

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Anonymous - 30 d 12 h ago

months, but finally this month, we are not able to make May's payment in full (we've paid a portion). We've also tried to work with them over the past 2 months with only the willingness to waive late fees, which they have done, but now our June rent is due and must be paid in full along with the remaining balances of May. We're needing $1200 in one day to be able to continue to have our stuff in the units. The last offer is to pay a portion and move out, one unit per day. I feel the same as Donald,

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Anonymous - 29 d 18 h ago

lue. They don't mention that up front. Only until your into the process do they throw this at you. Last night, my fiance got word he is being deployed to Texas. So first thing this morning, I went over and cleaned out my space, dropped off my written letter to confirm I was canceling my contract and was hoping for a refund as I had been in there less than 24 hours. The woman helping me wasn't sure what to do. Then, some 36 year old snowflake district manager who thought she was something walked in and said, nope. She doesn't get a refund. I am wondering if i., ., ., ., ., ;l ;l; l

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Anonymous - 29 d 14 h ago

opping $5K in value. They don't mention that up front. Only until your into the process do they throw this at you. Last night, my fiance got word he is being deployed to Texas. So first thing this morning, I went over and cleaned out my space, dropped off my written letter to confirm I was canceling my contract and was hoping for a refund as I had been in there less than 24 hours. The woman helping me wasn't sure what to do. Then, some 36 year old snowflake district manager who thought she was something walked in and said, nope. She doesn't get a refund. I am wondering if it had been her $40 what she would of done? It's really the principal of the matter. So inconsiderate and disrespectful. As a courtesy, she could have offered half back but was p.,., ., ., . ,. , ., ., ., . ,

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Anonymous - 29 d 12 h ago

You took money out of my account todauy before its due and took all my money for food now I can't eat with the way thing's are I am shocked i trusted you're company

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Anonymous - 23 d 3 h ago

r a class action lawsuit against public Storage .

If your interested in being apart of this lawsuit please contact me via email for.,., ., ., ., .,

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Jimmy Rohner - 18 d 5 h ago

0

I would very much indeed appreciate a day in court with these bloodsuckers! So yes , sign me up on the class action! James Rohner, disgusted in San Diego. (hidden).

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Jimmy Rohner/ Jimmy Noddz - 18 d 5 h ago

0

I've been late before, I know the routine. Pay before the tenth, no harm, no foul! Along comes a global crisis, covid-19. Hello, the World just got a Pink slip! And I pay my usual $350.00 bucks for the month of June, Not/ I did not have the funds until the 13th of June. Public Storage needed the money really bad, so they charged me $49.50 in late fees! You bloodsucking bastards!

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Anonymous - 22 d 31 m ago

ike how I was looked over no call back,no messages back no e-mail back BUT I got a 3$ an.., ., ., .,.

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Anonymous - 21 d 19 h ago

o CAN pay my bills during Covid-19. However, Public Storage has really messed up my account, repeatedly sending me emails that my account is unpaid. I have been trying to get a human contact in customer service. I have used the website to ask for help. I have driven over an hour both ways to talk to my property manager in person. I have tried the auto pay. I have emailed. The customer service is terrible. If you even get a response, it's automated email telling you to call an automated line. T

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Anonymous - 20 d 16 h ago

uld be nice to get responses to all these concerns.

Don't just think of yourself and how to get more money, but think of the customer who without us you wouldn't exist

My rent started at $250 now I am al.,.., .,., ., ., .

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Anonymous - 10 d ago

am putting together a class action lawsuit against public Storage .

If your interested in being apart of this lawsuit please contact me via email for more det

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V - 7 d 3 h ago

1

Lost my apt and job living in a hotel struggling and public storage is going to auction my dtuff tomorrow all my personal belongings pictures memories i cant get back they heartless cruel management please help me

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Anonymous - 17 h 19 m ago

speak to the manager who literally laughed in my face when i told him i was tired of having to pay late fees and lock fees because they are never there to make a payment. He told me i could pay online which they charge a extra $20 for or i could pay it by phone which i never do because i do not like people having my bank information. He then tried to tell me i could leave it in the drop box which this location does not provide. He also stated to me that there will never be anyone in the office all the time during their business hours because they have other things to do. Well when two employees are working shouldn't one of them be in the office at all times so things like this do not happen? I mean i have spent well over $300 on locks and late.,,.., ., ., . .,

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Anonymous - 4 h ago

mer of your Corp., off and on for several years.

I know you have been approached by several of your customers, according to comments on your web site.

I am appealing to your corporate

office's, to help your customer's wihile this virus epidemic continues, to financially put hardships on our country.

Please take it under consideration.

Respectfully,

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C. McArthur - 5 h 20 m ago

4

Public Storage

I've been a customer of your Corp., off and on for several years.

I know you have been approached by several of your customers, according to comments on your web site.

I am appealing to your corporate

office's, to help your customer's wihile this virus epidemic continues, to financially put hardships on our country.

Please take it under consideration.

Respectfully,

C. McArthur

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CR - 10 h ago

The worst company ever. They increase my storage rent during the pandemic & not willing to work with me.

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