My son Jeremy Dowell was renting a space at 18926 Hwy 99 Lynnwood, WA 98036 (425) 672 6384..He was on his way to pay his storage on 1/30/2017, when he was shot and killed by Lynnwood Police..My oldest went to Publice Storage 2/1/2017 they told him they would getback to him or myself, we heard NOTHING..On 2/3/2016 My husband and I went in to try and take care of the matter, we're told it was out of her hands, I had money in hand, they said they couldn't release it to us, my name was on it. I told her he was shot and killed right out front, there is sentimental values he has that the family might want. She said I'm SORRY I grabbed my husband hand said lets just go..He didn't come I went out the door collasped in the driveway my husband told her if that was his wife you'd do it she said no company policy, gave my husband her bosses number he tried to call him and the same thing leave a message I'll get back to you he went back in the Office told her same thing, she in returned texted him he gave her the okay..Seriously I feel I was taken advantage of as a greifing mother. They ended up charging us $228.13
Worst place to store your stuff moved in there was died mice. Then my 2 year old got hospitalized and then i did and didnt have a car called in for 3 months to make a payment! They never answered or returned my call when i showed up to office who ever was running it was always gone for an hour and idk anyone who has time to stand there for an hour in the snow and wait to pay a bill. Then today they call me to inform me they were auction off my shit when i asked why they hadnt returned my calls and refused to allow my husband to pay they said they were busy and he wasnt on the lease i looked over my lease and he is on there this place is a crock of shit! Very immature has gone to hell since darnell left. Dont rent from indianapolis indiana rockville rd public storage
Vicki Stanton I have had similar experiences here in southern California they never answer their phone don't call back don't even work with you a lot my things in storage mean more to me then to who ever buys it
Nathan Weaver. (hidden)
- stars for this outfit. I've been trying to get moved in for 2 days. Renting 600 square feet of space plus a parking space. Started process yesterday still can't move in. Some stupid moronic idiot rule about not having combination locks is the last straw. These people have more rules then the US Army. Actively looking for new space and I haven't even moved in yet. Have 4 people that have to gain access. Can't find a place that sells locks that have four keys. Now I have to take my keys to a locksmith and get duplicates made. I'm very busy and don't have any time for this sh**!!,
What are total bunch of s*** I moved in and the sign blow through down where it says one month free and they told me they wouldn't do it anymore next month the sign was up and then everybody got a month free but me bunch of f****** idiots
They did me the same way Ronnie D!!! The sign was up and they told me that promotion was over and they're not doing it anymore. These people are crooks!!! That's why I'm starting a Class Action Law suit on their ass...
PO Box 278972
Miramar, Florida 33025
You can also email me at: (hidden)
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Please email me we have to stop these CROOKS!!!!!
My email address: (hidden)
Class Action lawsuit is being filed on Public Storage!!!!!!
Send me the info too please. These assholes call me today to tell me my payment is past due and even if I come in to pay the late fee will be assessed.
dropped my check in their locked mail box in Clayton NC on the 30th for a 1st due payment and they called threaenting a late payment fee and after visiting the facility after a no answer phone policy,,,,mgmt found it in the box.......went from $145 to @207 in 1 1/2 years.....about every 3 months raise in rent.......THEY SUCK !
How would I get included with the class action suit?
Hello Ebony , have you gotten any info on the class action lawsuit? they are robbing people blind
Would like info cdownham@I cloud. Com
Me too!!! They ripped off everything i owned while i was divorcing. Thats the exact reason im lookin up corporate office. I was going to get a lawyer and sue them. They first smoked a cigarette in front of my unit, then ckeaned it out stealing my grandmothers silver. I lived out if the area but paid rebt got higher higher talked to DM. He verbslly threatened me cuz i brought it to their attn. Im sick about it. They auctioned off all my expensive things. Not exagerating over $500,000.00. The prop mgr was x-con DM would put me on speaker phone and laugh at me flippin out. I had a nervous breakdown, i am now ready to fight. Plus im SICK WITH GRIEF THEY GOT AWAY WITH IT. LET ME KNOW ATTNORNEY NAME HANDLING this thank you.
me too. they are the worst
I want in.
PLEASE SEND ME INFO ON CLASS ACTION LAWSUIT. THEIR BUSINESS PRACTICES ARE DESPICABLE AND I WOULD LOVE TO BE INVOLVED IN STOPPING THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I feel the same way , they give you a Quote for rental space then when you get there they tell you there is a mandatory insurance each month $11 to $15 So the monthly quote is not what they told me.
This is a common practice to force you buy insurance so that they can make more money. There is a guy named "Julius" works at the location "8560 W> Commercial Blvd, Sunrise, FL 33351", who tells the people that they cannot rent if they don't buy there insurance, which is not true. I have rented without paying for insurance from the same location, but there was a different employee at that time.
He is also very quick in cutting off your locks.
This place is terrible. There is customer services and policies and practices stink.
YES!!! this too happened to me with Julius. and then as I am initialing the contract, there's a portion that states that "you do not have to have insurance on your unit, however it'll be your responsibility if anything happens." I read that same portion to julius, and he looked so dumbfounded and I just said whatever and initialed anyway being that it was already purchased. I rented on October 22, and by Dec 29th my unit was "sold" (another lie)
If you actually listened, it states "all customer are required to have SOME FORM of insurance" which means IT DOESN'T HAVE TO BE THEIRS STUPID!
You DUMB ASS ASHLEY! F***K YOU! OBVIOUSLY, you did not get duped and lost thousands of dollars worth of items. In case you are too stupid to know, ppl use and trust things are safe there. They cut my lock too! Put on one of theirs i paid every month even with the uped charges. So, if you dont know how horrible abd dishonest these ppl are, shut up! I hope all your things get stolen so u know hiw it feels. Get off this site if u r gunna make those remarks. You probably work for those nut jobs! So! Stay OUTTA THIS!
We all want the information Bobby. My story is below and I have a medical problem but because the burglary occurred 11 months ago only the manager flat out lied to me or I would have taken the greyhound or flied there at the time. Instead I have paid all this time knowing more has been stolen I can ever collect. UNBELIEVABLE!!!
I live in Hickory NC and I was robbed as well. I just posted above. I am seriously considering class action against these creeps.
I kinda wonder how many sites have been robbed like this?
If you want to check into trying to get these people to pay for the lies and losses maybe we should join up and find others.
We can find a way to communicate or contact each other?
Craigslist hickory nc and find and add under groups for activity and it will say class action Pb Storage.
Anyone you find lead them here too.
I want to catch up please?
I JOIN YOU. I WAS RIP-OFF AS WELL
Wow, contact me all my things of childhood and last memories of my mom and dad was auctioned
They did the same to me!!!! They jumped at the chance to Auction my unit after I told them No!!!! Filed a opposition's to stop the auction.
I want to join in on the class action lawsuit.
I would like to be included in the class action suit, I am also pressing charges and going to the Media. They owe me 335.00 dollars and keep telling me the check is in the mail. Con Artist they should be out of business and they hire unskilled people for the job
This is happening to me also $340 and the check has been in the mail for a month. Chastised by the rude district manager, Josh. Says "things take time in corporations " he has repeatedly lied. The unit was never used and the manager took the keys but still charged my card days after. Booked and canceled within 24 hours. They rented the unit to another person and collected double rent
Same! Less than 24 hours. We rented a 1030 for my husband's trailer. The space in between buildings are too small so he couldn't get the trailer in. He asked if we can switch units and she said yes but we won't get the Labor Day special because we would be considered existing renters. He paid 200+ for the unit and administrative fee. Now we have to vacate and wait for a check in the mail or transfer and have a higher monthly bill.
Simply horrible! If district manager is that way then that's probably why staff is so unprofessional.
I agree truly unprofessional people except when they want your money.
I would also mld4sl@gmail com
Please send me info on the class action suit as I am a little behind due to having a heart attack last month and the manager in carlsbad ca was so rude nasty and mean and said its being auctioned and wouldnt give me a time or any information on the auction and this was over 50 dollars which was oked by a district manager or regional manage which she said is not with them anymore.
When you know, will you pls let me know Bobby! U can private msg me or vis versa. I dont want thse PS ppl to know who i am here. Pls tell me your name on facebook. I can contact you. I am very afraid of these ppl. I do not want them to know my name. Too msny phone conversations that the District Manager threatened me. I take threats very seriously. These ppl need ti be shut down and locked up. Thanks bobby
Me too my things were sold aswell