Information, reviews and public commentary for US companies


Public Storage

701 Western Ave.
Glendale, CA
Ronald L. Havner, Jr.
Chairman, President and CEO
(818) 244-8080
(818) 553-2388
Twitter IDs
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Pluma - 9 h 22 m ago


Ronald L. Havner, Jr.

Chairman, President and CEO

is a tranny.

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Kimberley Blitchington - 3 d ago


We have had storage here for over a year they have been ripping me off this past year you leave the payment in the Box they post it late so they can add $20 to it each month my bill is $250 and it should not be that way I know you probably don't care but I will be going through social media and letting people know how y'all take from folks if y'all need money that bad that's pretty sad I am going to my bank and I'm going to try to figure out what's going on I have tried and tried to get in contact with somebody but the corporate people won't help either I'm afraid they're going to try to sell my stuff which is not mine it is my brothers my brother had a bigger one he went to a smaller one and the folks there refused to let him transfer to a small one so now I have it in my name and I feel responsible for it that being said could somebody please help me!!

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Erick - 1 d 5 h ago


If enough of us contact tbe Better Business Buerau they can be investigated for fraud and theft!!

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Erick - 1 d 6 h ago


Aboustly ridiculous service..They fail to tell tou it takes 5 to 7 business day to process a payment..Also I've been going through this service for over a year and a half and i get a slap in the face. When i called the coporate office the lady was extremely rude..SMH UNBELIEVABLE HOW RUDE SOMEONE CAN BE!!!!!!

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Jeff Clement - 283 d 6 h ago


- stars for this outfit. I've been trying to get moved in for 2 days. Renting 600 square feet of space plus a parking space. Started process yesterday still can't move in. Some stupid moronic idiot rule about not having combination locks is the last straw. These people have more rules then the US Army. Actively looking for new space and I haven't even moved in yet. Have 4 people that have to gain access. Can't find a place that sells locks that have four keys. Now I have to take my keys to a locksmith and get duplicates made. I'm very busy and don't have any time for this sh**!!,

Flagged for review. 
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Ronnie D - 283 d 22 m ago


What are total bunch of s*** I moved in and the sign blow through down where it says one month free and they told me they wouldn't do it anymore next month the sign was up and then everybody got a month free but me bunch of f****** idiots

Flagged for review. 
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Anonymous - 275 d ago

They did me the same way Ronnie D!!! The sign was up and they told me that promotion was over and they're not doing it anymore. These people are crooks!!! That's why I'm starting a Class Action Law suit on their ass...

Join me:

Tasma Brighthaupt,

PO Box 278972

Miramar, Florida 33025

You can also email me at: (hidden)

Flagged for review. 
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Tasma Brigjthaupt, RN et al - 274 d 6 h ago

Email me (hidden)

Please email me we have to stop these CROOKS!!!!!

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Tasma Brighthaupt, RN et al - 274 d 4 h ago

My email address: (hidden)

Class Action lawsuit is being filed on Public Storage!!!!!!

Flagged for review. 
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Barbara - 266 d ago


Send me the info too please. These assholes call me today to tell me my payment is past due and even if I come in to pay the late fee will be assessed.

Flagged for review. 
General profile image - 107 d 4 s ago

Contact me

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Pissed Off - 78 d ago


dropped my check in their locked mail box in Clayton NC on the 30th for a 1st due payment and they called threaenting a late payment fee and after visiting the facility after a no answer phone policy,,,,mgmt found it in the box.......went from $145 to @207 in 1 1/2 years.....about every 3 months raise in rent.......THEY SUCK !

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Ebony - 260 d 12 h ago

How would I get included with the class action suit?

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Anonymous - 108 d 20 h ago

Hello Ebony , have you gotten any info on the class action lawsuit? they are robbing people blind

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Anonymous - 86 d 7 h ago

Would like info cdownham@I cloud. Com

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RippedoffbyPublicStorageSICKANGEL - 50 d ago


Me too!!! They ripped off everything i owned while i was divorcing. Thats the exact reason im lookin up corporate office. I was going to get a lawyer and sue them. They first smoked a cigarette in front of my unit, then ckeaned it out stealing my grandmothers silver. I lived out if the area but paid rebt got higher higher talked to DM. He verbslly threatened me cuz i brought it to their attn. Im sick about it. They auctioned off all my expensive things. Not exagerating over $500,000.00. The prop mgr was x-con DM would put me on speaker phone and laugh at me flippin out. I had a nervous breakdown, i am now ready to fight. Plus im SICK WITH GRIEF THEY GOT AWAY WITH IT. LET ME KNOW ATTNORNEY NAME HANDLING this thank you.

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dee - 46 d 8 h ago


me too. they are the worst

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sal - 46 d 4 h ago


I want in.

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BOBBY - 246 d 5 h ago



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Dan - 243 d 11 h ago


I feel the same way , they give you a Quote for rental space then when you get there they tell you there is a mandatory insurance each month $11 to $15 So the monthly quote is not what they told me.

Flagged for review. 
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Mad - 116 d 6 h ago


This is a common practice to force you buy insurance so that they can make more money. There is a guy named "Julius" works at the location "8560 W> Commercial Blvd, Sunrise, FL 33351", who tells the people that they cannot rent if they don't buy there insurance, which is not true. I have rented without paying for insurance from the same location, but there was a different employee at that time.

He is also very quick in cutting off your locks.

This place is terrible. There is customer services and policies and practices stink.

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PISSED - 61 d 8 h ago

YES!!! this too happened to me with Julius. and then as I am initialing the contract, there's a portion that states that "you do not have to have insurance on your unit, however it'll be your responsibility if anything happens." I read that same portion to julius, and he looked so dumbfounded and I just said whatever and initialed anyway being that it was already purchased. I rented on October 22, and by Dec 29th my unit was "sold" (another lie)

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Ashley B. - 50 d 8 h ago

If you actually listened, it states "all customer are required to have SOME FORM of insurance" which means IT DOESN'T HAVE TO BE THEIRS STUPID!

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TraitorAshleyWORKS FOR PUBLIC STORAGE - 50 d ago


You DUMB ASS ASHLEY! F***K YOU! OBVIOUSLY, you did not get duped and lost thousands of dollars worth of items. In case you are too stupid to know, ppl use and trust things are safe there. They cut my lock too! Put on one of theirs i paid every month even with the uped charges. So, if you dont know how horrible abd dishonest these ppl are, shut up! I hope all your things get stolen so u know hiw it feels. Get off this site if u r gunna make those remarks. You probably work for those nut jobs! So! Stay OUTTA THIS!

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Elizabeth - 19 d 15 h ago


You are so articulate and expressive. Your Mother and Father must be very proud of you. If you have parents. You certainly had no guidance. Did you even go to college. Oh wait, I know the answer to that. Try to use your words so that you can get your point across. You are seriously a wimp, and for you own good write like an adult. Wow, thank goodness you made me realize there really are uneducated, low class, poor excuses for people. A word of advice: No matter what your opinion might be try to use your decent communicative words. If you are not indeed retarded or handicapped-then grow up and stop being a poor excuse for a human being. You must lead and extraordinarily sad, hopeless and useless life. Let's see what happens in your future. Too bad.

General profile image - 18 d ago


Ashley B, why are you going off on someone who is just trying to vent and is looking for advice? You also called the person "stupid" ! I don't know if you were having a bad day or you are an employee who is trying to advance in the company. If you are an employee, your customer service skills suck and I would drop you like a bad habit. You need to listen to people and offer advice, not demeaning comments. Homeowner's insurance will cover your storage unit. I would like information on the class action suit. I too have had multiple issues with Public Storage, the most recent being that I was given a disconnected # for the regional manager. There are several more.

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No Pay Insurance if you own a home. - 31 d 18 m ago


If you have homeowners insurance then it will cover your storage rental. Check with your ins. company.

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nilla - 242 d 25 s ago


We all want the information Bobby. My story is below and I have a medical problem but because the burglary occurred 11 months ago only the manager flat out lied to me or I would have taken the greyhound or flied there at the time. Instead I have paid all this time knowing more has been stolen I can ever collect. UNBELIEVABLE!!!

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Pb - 170 d 20 h ago

I live in Hickory NC and I was robbed as well. I just posted above. I am seriously considering class action against these creeps.

I kinda wonder how many sites have been robbed like this?

If you want to check into trying to get these people to pay for the lies and losses maybe we should join up and find others.

We can find a way to communicate or contact each other?

Craigslist hickory nc and find and add under groups for activity and it will say class action Pb Storage.

Anyone you find lead them here too.

I want to catch up please?

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Anonymous - 169 d 5 h ago


General profile image - 107 d ago

Wow, contact me all my things of childhood and last memories of my mom and dad was auctioned

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Jacquie, Las Vegas, NV - 86 d ago


They did the same to me!!!! They jumped at the chance to Auction my unit after I told them No!!!! Filed a opposition's to stop the auction.

I want to join in on the class action lawsuit.

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Magda - 4 d 15 h ago

Same about to happened to me in the morning ... Sorry !!!

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Twin - 11 d ago

How can I get In on this class act lawsuit ppp

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Darla - 237 d 10 h ago


I would like to be included in the class action suit, I am also pressing charges and going to the Media. They owe me 335.00 dollars and keep telling me the check is in the mail. Con Artist they should be out of business and they hire unskilled people for the job

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Charlene - 234 d 21 s ago


This is happening to me also $340 and the check has been in the mail for a month. Chastised by the rude district manager, Josh. Says "things take time in corporations " he has repeatedly lied. The unit was never used and the manager took the keys but still charged my card days after. Booked and canceled within 24 hours. They rented the unit to another person and collected double rent

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Kiara - 204 d 7 h ago


Same! Less than 24 hours. We rented a 1030 for my husband's trailer. The space in between buildings are too small so he couldn't get the trailer in. He asked if we can switch units and she said yes but we won't get the Labor Day special because we would be considered existing renters. He paid 200+ for the unit and administrative fee. Now we have to vacate and wait for a check in the mail or transfer and have a higher monthly bill.

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Minnie - 200 d 7 h ago

Simply horrible! If district manager is that way then that's probably why staff is so unprofessional.

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Minnie - 200 d 7 h ago

I agree truly unprofessional people except when they want your money.

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Pissed - 115 d 19 h ago


I would also mld4sl@gmail com

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