Information, reviews and public commentary for US companies


Public Storage

701 Western Ave.
Glendale, CA
Ronald L. Havner, Jr.
Chairman, President and CEO
(818) 244-8080
(818) 553-2388
Twitter IDs
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Jeff Clement - 172 d ago


- stars for this outfit. I've been trying to get moved in for 2 days. Renting 600 square feet of space plus a parking space. Started process yesterday still can't move in. Some stupid moronic idiot rule about not having combination locks is the last straw. These people have more rules then the US Army. Actively looking for new space and I haven't even moved in yet. Have 4 people that have to gain access. Can't find a place that sells locks that have four keys. Now I have to take my keys to a locksmith and get duplicates made. I'm very busy and don't have any time for this sh**!!,

Flagged for review. 
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Ronnie D - 172 d ago


What are total bunch of s*** I moved in and the sign blow through down where it says one month free and they told me they wouldn't do it anymore next month the sign was up and then everybody got a month free but me bunch of f****** idiots

Flagged for review. 
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Anonymous - 163 d 18 h ago

They did me the same way Ronnie D!!! The sign was up and they told me that promotion was over and they're not doing it anymore. These people are crooks!!! That's why I'm starting a Class Action Law suit on their ass...

Join me:

Tasma Brighthaupt,

PO Box 278972

Miramar, Florida 33025

You can also email me at: (hidden)

Flagged for review. 
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Tasma Brigjthaupt, RN et al - 163 d ago

Email me (hidden)

Please email me we have to stop these CROOKS!!!!!

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Tasma Brighthaupt, RN et al - 163 d 1 h ago

My email address: (hidden)

Class Action lawsuit is being filed on Public Storage!!!!!!

Flagged for review. 
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Barbara - 154 d 19 h ago


Send me the info too please. These assholes call me today to tell me my payment is past due and even if I come in to pay the late fee will be assessed.

Flagged for review. 
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Ebony - 149 d 9 h ago

How would I get included with the class action suit?

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BOBBY - 135 d ago



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Dan - 132 d 8 h ago


I feel the same way , they give you a Quote for rental space then when you get there they tell you there is a mandatory insurance each month $11 to $15 So the monthly quote is not what they told me.

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Mad - 5 d 3 h ago


This is a common practice to force you buy insurance so that they can make more money. There is a guy named "Julius" works at the location "8560 W> Commercial Blvd, Sunrise, FL 33351", who tells the people that they cannot rent if they don't buy there insurance, which is not true. I have rented without paying for insurance from the same location, but there was a different employee at that time.

He is also very quick in cutting off your locks.

This place is terrible. There is customer services and policies and practices stink.

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nilla - 130 d 18 h ago


We all want the information Bobby. My story is below and I have a medical problem but because the burglary occurred 11 months ago only the manager flat out lied to me or I would have taken the greyhound or flied there at the time. Instead I have paid all this time knowing more has been stolen I can ever collect. UNBELIEVABLE!!!

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Pb - 59 d 16 h ago

I live in Hickory NC and I was robbed as well. I just posted above. I am seriously considering class action against these creeps.

I kinda wonder how many sites have been robbed like this?

If you want to check into trying to get these people to pay for the lies and losses maybe we should join up and find others.

We can find a way to communicate or contact each other?

Craigslist hickory nc and find and add under groups for activity and it will say class action Pb Storage.

Anyone you find lead them here too.

I want to catch up please?

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Darla - 126 d 7 h ago


I would like to be included in the class action suit, I am also pressing charges and going to the Media. They owe me 335.00 dollars and keep telling me the check is in the mail. Con Artist they should be out of business and they hire unskilled people for the job

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Charlene - 123 d ago


This is happening to me also $340 and the check has been in the mail for a month. Chastised by the rude district manager, Josh. Says "things take time in corporations " he has repeatedly lied. The unit was never used and the manager took the keys but still charged my card days after. Booked and canceled within 24 hours. They rented the unit to another person and collected double rent

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Minnie - 89 d 4 h ago

I agree truly unprofessional people except when they want your money.

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Pissed - 4 d 15 h ago


I would also mld4sl@gmail com

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nilla - 131 d ago

Tasma I want to be in on the Class Action Lawsuit!!! Michelle (manager at PS in Vallejo, CA) called me on September 1, 2015 and said it had been a burglary and unfortunately my unit was one of the burglarized units. Stated they had broken doors in half and they were putting new doors in. I asked her to please take some pictures so I can see what the unit looks like and if I need to get there. I am 9 hours drive away in Las Vegas. Michelle called me back in 2 days saying she was mistaken, my door was NOT broken and I needed no new door. Everything was fine and they didn't steal anything from other units. Unfortunately I believed her so I stopped worrying. I talked to her on July 1 or 2nd stating I would probably be coming in the next few weeks. Oh, really, you are going to love your new door. My new WHAT?? Turned out she had simply told me a bald face lie so I would just continue to pay even though I had no idea what was stolen. I demanded some photos or I was not giving them another dime. so the District Manager sent me a couple of photos. He said it doesn't look like anything has been taken but I don't know. I was furious because to me it was obvious things had been moved around. 3 antique tables out of 4 that were close to the entrance I noticed right away missing, an antique reproduction plaque from Canterbury England my husband and I paid $2500 for I did not see. I had sterling and a lot of old Swedish copper. I said to DM Glenn they apparently came in through a ceiling and broke 3 doors in half so they sure as heck are not leaving empty handed. He agreed. .I can't wait to get there and get my things out of that horrible place. Of course they want me to pay when I would have been out of there last September. Michelle keeps sending me blank emails! I said you are soon to have one more complaint. Response: We don't have any complains!!!!!!! Yes a Class Action Suit is in order! .

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Shane Eagle/Lisa Greer/Jim Becker - 119 d ago


Lynnwood, Wa: District Mgr comes to my unit , throws my door open and tells me that I am in my unit too much, that I am not allowed to be there anymore than one half hour at a time. I am trying to consolidate from two units into one, and everything from a 4 person household that was packed last minute has to be sorted and gone through (my job)! It's almost impossible, as I am trying not to let everything spill out onto roadway obstructing other tenants. I haven't had any negative comments from my neighbors or from on-site mgr u up to this point, but now , the day after we paid $700.for two units, we r over locked on the one I have been working in daily, and the gate access code is changed. This man has some control/bully issues and needs to stop his harassment before another lawsuit is filed. As it stands now, I will have to get police to escort me to my unit to retrieve my girlfriends work that she stores there daily..... horrible.......

General profile image - 5 d 20 h ago


Please call me We are filing a class action Re Break in's


(213) 822-3364

the emails get removed from here

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Anonymous - 107 d 6 h ago

Please give me contact info cuz I got screwed as well (hidden)

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Anonymous - 104 d ago



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Anonymous - 85 d 9 h ago


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Marvin - 4 d 5 h ago


wow I live in Jacksonville fl I was two months behind was about to go to aution the next day or two. well I paid up before aution , had no reason to go in until I moved two months later and they stole a bunch of stuff from me.

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Tonya - 92 d 4 h ago


Please send me info for class action lawsuit to: (hidden)

Thanks in advance

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Ora S. - 70 d 23 h ago


Hello Tasma,

I am sooooo tired or Public Storage in Santa Ana, Orange County. I was late in June 2016 due to no employment but paid for June in July when I did start work and received my first check. They charge me $37.00 late fees for June, then "ANOTHER $55.00" in July for letting my account "go pass 31 days" without payment. That mean, pay my $257.00 + $35.00 for paying 'after' the 10th, +$55.00 for letting my account go into the 1st of the month (meaning July) without a 'zero' balance!!! That's $90.00 of Late Fees for June!!!

I had other creditors to pay....not only P.S., July was my 'trying to catch up with everyone' month. When I paid P.S. for July, it was after the 10th of ANOTHER $95.00 on top of the $95.00 for June!! Now, I'm up to $190.00 of late fees for TWO Months!! That's ridiculous!! Then they put a Lien on my account and put it up for Auction...even though I had caught up!!! I ha to BEG the District Mgr to STOP the Auction! I had my belongings in there for 6 Years!!! and NEVER missed a payment! But that meant NOTHING to the District Mgr!!

How can I participate in the Class Action Suit? Is it too late?

Please let me know.

Thank you.

Ora Smallwood



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Anaid - 58 d 5 h ago


How do I get in?

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Alice - 57 d ago

I would love to be included in this because they have done nothing but lie and fraud me the entire time I have been with them! I went to make my payment in cash due to hurricane Matthew coming so I took all the cash I had available from my checking for obvious reasons just to show up and find no one was in the office so I waited along with another gentleman for 45 minutes! They had there open sign out saying they were open until 5 it was 330 when I arrived and about 420 when I had to leave before all the stores closed! I came back the first day after the storm and chios to make my payment for them to tell me I have to pay a late payment! If you decide to close then you should eat those late payments not passed on to people who are always on time paying customer's! If they were showing a unit then a sign should have been put on the door so people knew they were still around and wait! When I first started renting from this company I was paying $35 dollars for my unit and told we were locked in at this price due to a special and that was another lie because we are now paying $80 dollars within one year! This company is a fraud and have a bunch of tools working for them who lie in order to rent unit's!

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buffy*buffy - 55 d 7 h ago

Hi my mame os lisa wisdom im filingclass action bugs water leales all o ver

General profile image - 54 d 34 s ago


I am interested in this lawsuit. Please send me the name of the law firm and their contact information, please.

Thank you.

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sv - 53 d ago

send me the information if not to late. thank you

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