The Sonic in Glenn Heights, Tx. Has gone down hill this past year and is horrible! The servers are not friendly. The wait time is 20 mins or longer usually. The other day I waited 20 mins to return an iced tea that was spoiled. The fountain drinks are flat and watered down. A few nights ago I went through the drivethru and an employee had his mic on unbeknownst to him, and was talking very inappropriately. Until things improve I will not be back. Sadly I have many friends that feel the same way!
The customer service at your West Carrollton OHIO store #335 has gotten horrible I am a regular customer but not sure how much longer. Drive thru wait time is horrible. I waited over 25 minutes and still didn't get my order taken. This has happened to me a lot lately. I'm get very angry about the situation
Ok something had got to be done with the service at the sonic in billings MT. It's puts that restaurant to shame.. I love sonic food and so does my whole family, but we have to prepare ourselves to go to the one in billings, mt. The workers are very confused all the time, we have to repeat our order very slow and a few times, then they read it back to us and it's wrong, so we repeat it again and then maybe get it right but then it comes wrong in the bag.. I don't get it.. this happens every time!!! I have now had to stop and check my whole order, open up burgers, sandwiches cause they are never what we asked for even after they read it back to us.. their are several complaints on this place on Facebook, yelp, people just taking about how bad it is.. this location puts your name to shame.
Pissed that your advertising stuff and go to order it and you don't have it!!!
Jill....I visit the Sonic In my area.Last night placed a order..2 classic slingers 2 chilli tots.waited 20 minutes buzzed back they brought it out an it was cold they simply forgot.
Autumn, at the sonic in Atkins arkansas is so rude!!! She cuts me off every time I go to order. She's never happy or nice. She delivers my food and acts like she doesn't want to be there. I asked for honey mustard and she said "k". I never tip her because she makes my visit miserable!!!!!!!
Love the guys for your commercials. Haven't seen the girls of late and THAT is great. The girls just DON'T have the spark the guys have.
Recently reloaded my card on the Sonic app. We then proceeded to purchase 2 gren teas, to which I was told my card had been deactivated. We call and call and all we get are recordings and put on hold. We have yet to talk to a live person. I will never use this app again.
I went to sonic on clear creek as I usually do after work last night and my chicken strips where old the grease is bad grease. It use to be like that until a new manager started by the name of Jermaine and he was great every time he would work and my family would go there our food would be fresh. I asked the car hop where he was and she said he quit because of another manager but that's who they should of kept he was so amazing to me and my kids every since he left at night the service has been bad
The sonic in prattville Alabama has not been able to sell ice since before Labor Day!!! Now no ice in ur drinks!!!! When ate y'all going to fix it. I go there 4-6 times a day. Fixing to change all that there are other restaurants with ice.
Sonic in Muskogee Oklahoma south york nite manager been selling dope to my husband out of ur store
I live in Texas went o the sonic in Trinity Tx tonight and had the worst experience ever! For one I got cut off before I finished ordering! For two everything I got was ice cold awful the drinks weren't even real slushies tasted watered-down!! Chesse fries literally had 6fries with chesse! Wrong Burger not the one I ordered. Just horrible go to this one because it is more convenient! NEVER AGAIN! Need to get a new staff at the sonic in Trinity Tx. Would have got a refund and just had them take all the food back and gone some where else but no manager was there.
Bring back bananas! You were one of the last places to get a banana split! Much to my dismay you just quit serving anything with bananas! A little pathetic
I would like to no longer see the stupid women on the commercials. The men are a lot better. The women are so stupid I have to change the channel so I do not have to hear them. I know you could care less about what I think but I am so sick of them.
I have NEVER done this before. The commercial of the lady who obviously can't sing is SO annoying it makes me want to NEVER go to Sonic. It's like fingernails scraping down a blackboard . . .awful . . .
Bring Sonic to Syracuse Indiana.Sucks to have to drive ove 25 miles just to go to one.
PLEASE TAKE THE LADY SINGING OFF THE COMMERCIALS. LOVE SONIC.BUT HAD ENOUGH OF HER.
Exactly what I was going to say.She turns people off from going to Sonic!Get rid of her now!She cant Sing,and is very annoying!
The sonics in Madison Alabama is just horrible they close there store down whenever they want & will refuse you service the person at the is just horrible & very disrespectful
Went to the Sonic in Port Warwick Neport News and its the worst ever. We just got milkshakes. Milkshakes! It was awful. Literally pieces of grease were in my shake. Yes I said grease. And yes I did get sick. I cant believe how bad it is!
Went to sonic on Montgomery in Albuquerque ask for all American deal workers say that is not available why run your ad if it's not available
I'm done with trying to buy any food or drink from the Winchester, KY Sonic. Every time my husband and I go there, they screw up our order or forget to give us something that we paid for. Today, I ordered two medium ale-8 swirl slushes, but you can only get them in large because "they are a promo drink and won't be around forever." So I get the large, "but you can't get the happy hour price." I pull away with my drinks and what do ya know, they are regular ale-8 slushes. This location clearly needs better management, better employees, and better training.
The Lamar/Rundberg location in Austin, Texas has really gone down since the rebuild. When it reopened the drive thru speaker didnt work, employee yelled out the drive thru window to say it didnt work. No signage of any kind saying it was out of order. Next visit pushed the red button waited 10 minutes before someone came on the speaker to say that it would be 25 minutes before they could take my order.
On two other occassions I tried the Drive-thru again:
1st try-no one came on the speaker to take my order and there was no sign saying that it was out of order or to pull forward. I pulled to the window to see employees standing around talking, including the manager, all saw me at the window and went around the corner, no acknowledgement of any kind. As I was pulling off two employees were going into Sonic, I asked if they were open? They looked at me, so i know they heard me and they continued into the store.
2nd try, shame on me -thought Id pull in for a quick drink, once again drive thru silence.
NO PROBLEM SONIC! Im happy to take my buisness to your competition.
Again a compliant at the Sonic in Graham texas.after my granddaughters pt appointment I took them to Sonic for a treat ,we arrived at 4:30 and wait g a good 7 minutes before they came on speaker, I ordered four ice cream treats and now it's 5pm when another customer pulls in orders and they bring out her hamburgers fries and drink IAM sitting there and hooked to car hop what's going on we ordered ice cream and we were here first, 5:30 we get our ice cream.
I live in Salado Texas. I visit the sonic here at least once a week every time I say I am not eating there again I give it another chance it it is the same. The fries are not fresh the burglar is cold just is not good . Do you not check on drive in