Information, reviews and public commentary for US companies

 

Sonic Corp.

Rating
1.153986
Web
http://www.sonicdrivein.com
Address
300 Johnny Bench Dr.
Oklahoma City, OK
73104
Contact
J. Clifford Hudson
Role
Chairman and CEO
Phone
(405) 225-5000
Fax
(405) 280-7696
Employees
12,116
Twitter IDs
@sonicdrive_in
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Me - 29 m 19 s ago

I have been very disappointed in the Sonics in our town. When you have to pay almost 4$ for a breakfast burrito and you get 6 small pieces of sausage and maybe a 1/4 cup of egg in a tortilla that is almost wrapped around itself 3 times is very upsetting. I want more egg and sausage and cheese not tortilla. I would suggest if you're going to keep making these " premium " burritos that you put more ingredients and less tortilla. I won't be buying another one.

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Mrs. Harper - 14 h 46 m ago

0

Sonic on Flat Shoals Rd. In Decatur GA will NEVER get my business again. My husband and went by around 9pm 1/20/2020. We ordered two small blasts. No receipt given.We left with two small shakes. Still in the parking lot, we went back to have our order replaced. To make a long story short, it took them a total of three times to correct the order. Manager came to my car, I asked her for a receipt, she came back with a receipt that said refund. We didn't get a refund. Wasted our time. Wasted product. Will not return.

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Fast Freddy - 1 d ago

5

Make regular sandwiches. Fried blonnie, with lettuce, tomatoes, onions, mustard are mayo. With sandwiche bread. Fried ham, combined both meat.

Hot link sandwich with onions and mustard on hamburger bun with hot sauce.

Also Brot's on a hot dog bun

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Anonymous - 1 d 16 h ago

The sonic in Hampton Virginia I had a bad experience today with the owner called there corporate number and they Levi was very non shalant with me but the owner allowed her son to step out the store and lunge at a customer but went and took a warrant out on him and I can't believe that she actually refused to give a customer back his money cause she said he was yelling but yet she was yelling too but you think you can really keep

His money that store is so unprofessional not all just some and they tell me pretty much that she can run

Her store like she wants smh what happened to the customer is right

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JEFF NICHOLSON - 5 d 19 h ago

I had a very bad experience at Sonic here in Hermitage Tennessee over a month ago I contact the corporate office the same evening then no one got with me for at least three weeks so I called back two weeks ago no one has got back in touch with me yet I'm about to put a post on my Facebook wall and let all my 5000 friends see the bad way that Sonic did me then I'm going to call news channel 2 here in Nashville Tennessee and tell them about my experience also if no one wants to get back with me then I will take business from them since they took my money from me thank you (hidden) if you think you can help before I start this discretion it on Sonic

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BTW - 7 d 24 h ago

5

I am 14 years old and love sonic, I want a sonic location in Northern Westchester County, NY, please email me at (hidden) for location info.

Thank You

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Disgusting sonic location - 7 d 15 h ago

0

We had very bad visit at the sonic location in the state of Ky 1026 south broadway in Lexington , the worker was so rude and I didn't know if the worker was a he or a she , will not talk with us about the food quality.it looked like the grease was old or had a bad taste or something . We decided to leave and have a dessert somewhere else Dairy Queen up the road .. the restroom was not healthy it had a bad smell . We just had a bad dinner at this location .im pretty sure we will not be back here again

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Euless Texas resident - 20 d 14 h ago

0

Euless Texas resident

I am writing this because I have faith in sonic just not the one in my neighborhood. I have tried three times and had three bad experiences. Myself my family and my friends drive to neighboring cities to go to sonic because ours is so bad. It's normal to get your order wrong it's normal for your food to be cold and they always apologize and give you coupons for free food it's just not worth revisiting. If there are franchise regulations to protect the quality of the sonic name they really need to be enforced at this specific establishment.I don't blame the staff I blame the owner from the top on down I have seen 0% quality and will not return

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Sonic - 29 d 7 h ago

3

(SPAM)

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Anonymous - 29 d 24 h ago

All sonic sucks!!!! Everyone I've ever been too you wait for at least 20 mins or longer to place ur order, then another 20 mins to eat it. Fuck sonic and I'm going to let everyone now it!!!!,,. ,

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Kevin n - 25 d ago

5

an F for food quality! The chicken strip dinner box i bought on 12/26/2019 tasted like straight old grease. I'm sure they didn't change the grease but nonetheless food was super gross. Big thumbs down and this place needs to have management crack down on these employee's who amre making the business look that bad. I have never tasted anything so awful

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Anonymous - 22 d 8 h ago

Obviously Sonic Corp. doesn't care about all of the bad experiences people are having at their establishments. I went today to pick up food for my family, and Cecilia the car hopper brought us old, cold and stale, fries. I politely asked her to bring us fresh fries because the ones we had were old and cold. Her response, "I'm not sure, I'm the only one here and I'm very busy." I told her, it's fine it doesn't matter, I'll wait for you just get me some fresh fries. 10 minutes passed and I was still waiting for my fries. I called her on the intercom and she still responded the same way. "I don't know because I still need to ask." I told her to forget about it, I was just going to complain to the manager tomorrow.

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Anonymous - 22 d 13 h ago

0

1306 Thompson in Springdale Ar. 72764

Obviously Sonic Corp. doesn't care about all of the bad experiences people are having at their establishments. I went today to pick up food for my family, and Cecilia the car hopper brought us old, cold and stale, fries. I politely asked her to bring us fresh fries because the ones we had were old and cold. Her response, "I'm not sure, I'm the only one here and I'm very busy." I told her, it's fine it doesn't matter, I'll wait for you just get me some fresh fries. 10 minutes passed and I was still waiting for my fries. I called her on the intercom and she still responded the same way. "I don't know because I still need to ask." I told her to forget about it, I was just going to complain to the manager tomorrow.

Sonic, this is ridiculous. Your standards are so low, you have so many complaints, you need to do something about this. Maybe this doesn't bother you, but you just lost a customer as well as all of my friends.

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Kevin - 25 d 14 h ago

The sonic-drive in located at SW 119th and Western totally gets an F for food quality! The chicken strip dinner box i bought on 12/26/2019 tasted like straight old grease. I'm sure they didn't change the grease but nonetheless food was super gross. Big thumbs down and this place needs to have management crack down on these employee's who are making the business look that bad. I have never tasted anything so awful until tonight.

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Anonymous - 26 d ago

0

The sonic in okemah is gross the parking lot is disgusting when u pull up u dont want to eat there

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Anonymous - 27 d 17 h ago

0

So let's ask interesting questions. I just made my daughter who just turned 17 last week give her two weeks notice to Sonic at the location on Val Vista and William's Field in Gilbert, Arizona after only working there for three weeks. This was her first job. This was the only job she wanted due to being able to wear skates, and they hired her immediately. So here goes the questions. 1) she is no given breaks because she is not a smoker (whaaaat?) If she needs to use the restroom, then she needs to let the manager know. For an 8 hour shift (I know this is not legal). 2) they hired a 27 year old felon, not business, EXCEPT, this felon has eyes for my daughter who is under age and not returning the feelings (along with 3 other female employees). Sonic manager fired said felon, then hired him back. Pulled my daughter in and told her they did not want to hear anything about what happened s or does not happen between them because then they have to get involved. I'm sorry? What management? Did I mention this felon grabbed my 17 year old butt, and continues to text her (she does not respond and we do not know how he got her number), but she feels she can't go to her manager. Nice right? 3) Christmas party was held everyone is there and the felon. Everyone including the managers step out with the other employees to get high (I witness this cause I'm sitting in my car outside) and they leave my daughter inside with the felon who follows my daughter around (classy and safe). Is that what a manager should do? 4) Tips. So the employees get minimum wage. The manager tells my daughter that she has to enter her tips into the system so they can be deducted from her paycheck? What? I have never heard if this in fast food when is comes to tips, this is why you get minimum wage? When I asked my daughter for her paperwork from signing up with Sonic guess what the manager did not give her any. 5) On the last night that was the nail in the coffin for me on forcing the two weeks notice my daughter got into the car crying when I picked her up (cause I do not let her walk home for obvious reasons). I ask what happened, and she let me know again that during her 8 hour shift she once again is not allowed to take off her skates, and is covering car hop, drive-thru, and the shake station. She is frustrated that though they are assigned areas for car hops that other girls are racing taking out her bigger orders cause they know she is going to get a big tip, and when she talks to her manager about it he says "be faster". So she is doing her job (on skates) and falls. She saves most of an order minus a drink and two other items off a bigger order. People outside ask if she is ok and a couple employees. When she let's her boss knows she fell.... He asks what did you drop...she tells him. His response...You must be an alcoholic saving your tray up like that, that's how they save their drinks! Then asked about the headset and explained that those cost $800 dollars. 6) Before I forget there seems to be an issue with counting as well. Now it's not hard the amounts are on the tickets and my daughter makes it a point to be perfect with her amounts with customers. Her manager counts only where there are no cameras and his totals with her are always off enough to make her give her tips to him. Does that sound off to anyone else? Oh did I mention this manager gets high with the rest if the staff and has no problem hitting his jewel outside? We would love to know who my daughter's HR Rep is, because this store made it sound that since it is franchise owned it starts and stops with the manager.

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Sonic - 29 d 7 h ago

3

(SPAM)

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Anonymous - 29 d 24 h ago

All sonic sucks!!!! Everyone I've ever been too you wait for at least 20 mins or longer to place ur order, then another 20 mins to eat it. Fuck sonic and I'm going to let everyone now it!!!!,,. ,

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Kevin n - 25 d ago

5

an F for food quality! The chicken strip dinner box i bought on 12/26/2019 tasted like straight old grease. I'm sure they didn't change the grease but nonetheless food was super gross. Big thumbs down and this place needs to have management crack down on these employee's who amre making the business look that bad. I have never tasted anything so awful

General profile image

Anonymous - 22 d 8 h ago

Obviously Sonic Corp. doesn't care about all of the bad experiences people are having at their establishments. I went today to pick up food for my family, and Cecilia the car hopper brought us old, cold and stale, fries. I politely asked her to bring us fresh fries because the ones we had were old and cold. Her response, "I'm not sure, I'm the only one here and I'm very busy." I told her, it's fine it doesn't matter, I'll wait for you just get me some fresh fries. 10 minutes passed and I was still waiting for my fries. I called her on the intercom and she still responded the same way. "I don't know because I still need to ask." I told her to forget about it, I was just going to complain to the manager tomorrow.

General profile image

Sonic - 29 d 7 h ago

3

(SPAM)

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Anonymous - 29 d 24 h ago

All sonic sucks!!!! Everyone I've ever been too you wait for at least 20 mins or longer to place ur order, then another 20 mins to eat it. Fuck sonic and I'm going to let everyone now it!!!!,,. ,

General profile image

Kevin n - 25 d ago

5

an F for food quality! The chicken strip dinner box i bought on 12/26/2019 tasted like straight old grease. I'm sure they didn't change the grease but nonetheless food was super gross. Big thumbs down and this place needs to have management crack down on these employee's who amre making the business look that bad. I have never tasted anything so awful

General profile image

Anonymous - 22 d 8 h ago

Obviously Sonic Corp. doesn't care about all of the bad experiences people are having at their establishments. I went today to pick up food for my family, and Cecilia the car hopper brought us old, cold and stale, fries. I politely asked her to bring us fresh fries because the ones we had were old and cold. Her response, "I'm not sure, I'm the only one here and I'm very busy." I told her, it's fine it doesn't matter, I'll wait for you just get me some fresh fries. 10 minutes passed and I was still waiting for my fries. I called her on the intercom and she still responded the same way. "I don't know because I still need to ask." I told her to forget about it, I was just going to complain to the manager tomorrow.

General profile image

Anonymous - 29 d ago

0

All sonic sucks!!!! Everyone I've ever been too you wait for at least 20 mins or longer to place ur order, then another 20 mins to eat it. Fuck sonic and I'm going to let everyone now it!!!!

General profile image

Jasmine - 30 d 29 s ago

Went to the Sonic in Peabody, MA and had the worst experience I've ever had in any sonic. The female that took my families order shouldn't work in any type of customer service, or around people in general I'd never recommend this location EVER due to our experience here.

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Anonymous - 46 d 20 h ago

(SPAM)

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Anonymous - 43 d 9 h ago

Am at the brownstone pa sonic and I have to ask what is going on with this place? Signs are falling apart. The credit card readers are barely working in some and not at all in others. Lighting in car stalls is treble. Like who is in charge of taking care of these issues cause they have let this get really bad. Some jobs need to be looked at. I mean if your job is to make sure stores like 100% at all times then you failed by a large degree. This type of work ethic will put you out of business. Especially being that all the competitors just remodeled there stores in this area. Just saying. And some new interactive screens would really

Flagged for review. 
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Anonymous - 43 d 6 h ago

readers are barely working in some and not at all in others. Lighting in car stalls is treble. Like who is in charge of taking care of these issues cause they have let this get really bad. Some jobs need to be looked at. I mean if your job is to make sure stores like 100% at all times then you failed by a large degree. This type of work ethic will put yo

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Ashleigh Wilson - 40 d 23 h ago

3

Horrid customer service. This company literally stole money from me and refuses to do anything about it. I was charged $10 more than what I bought but because I threw my $2 receipt away they will not work with me. I hadn't thought when I drive away that I would be charged a different amount than I purchased to I didn't think to keep my receipt to dispute this company stealing from me.

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Debbie White - 36 d 45 s ago

4

I ordered at the Sonic in Tomball, Texas located on 249 and Spring Cypress Road in Saturday. Over half of the order stations didn't work and to find one you had to go to several. That should have been my clue to not stop.

I ordered a Number 1 that comes with a medium drink. My order came and I got a small drink, the burger was horrible and cold.

I love Sonic but this one is bad, bad.

They do have a hiring managers and crew on the sign. Change may help build the busines

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Back Date - 34 d 8 h ago

4

I cant begin to tell you how horrible food and service of hominy ok sonic has been. someone need to check in with them. they not ok.,..

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tit for tot - 34 d 12 h ago

0

I cant begin to tell you how horrible food and service of hominy ok sonic has been. someone need to check in with them. they not ok.

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