Information, reviews and public commentary for US companies

 

Victoria's Secret Stores, Inc.

Rating
0.682927
Web
http://www.victoriassecret.com
Related
Victoria Secret
Address
3 Limited Pkwy.
Columbus, OH
43230
Phone
(614) 577-7000
Fax
(614) 577-7844
Twitter IDs
@VictoriasSecret
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Kelly - 2 d ago

2

Your models are a general height range of 5'9 to 6'0 tall and weigh between 115 and 125 pounds. Yet the company is not caring the selection of long pants in the Pink Line. The company is also always sold out of extra small and small. This is a misrepresentation of your clothing. Why don't you just have shorter chubby models. I am 6'0 and weigh 120. The owner stopped the Victora's Secret clothing line. So the leggings and yoga pants in long or extra long are no longer available. If I would have known that I would have ordered more. I love the Pink line and now can't purchase long pants any longer. So the outfits are not a option. I find this very fustrating. I get a lot of looks when I am at the gym or just shopping. What kind of person do you really want to show off your label. Short and chubby or slem and lengthy. I am so disappointed with this company. Everything online that's cute is always sold out in extra small or small. The selection online is so limited it's REDICULOUS and not fun to shop online anymore. Seriously why can't the company carry long in at least a few pairs of pants. You demand the models meet certain requirements, yet the clothing doesn't meet those requirements. This is absolute misrepresentation.

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R.E. From Tennessee - 17 d 10 h ago

0

I am extremely upset with Victoria's Secret Corporate office's decision to allow the displying of pornographic material. I am referring specifically to the lif-sized picture of the model wearing the bare-bottom panties showing the "crack" of her rear. That is both tasteless and shameful. It is sexual exploitation and shows no regard for the hundreds of children that pass through that mall daily, and no regard to those of us who deserve your respect and discression. It is not something that people can simply choose to see or not. If you are in the mall and near that store window, it is in your face. I believe you purposely displayed the picture to stir up controversy which is why I refuse to go public with my protest. Instead, I am choosing to voice my complaint quietly. I refuse to shop at any of your stores ever again until that picture is removed. It is bad enough that your anatomically correct dummies are wearing the garment, but to show them on a human being and to exploit her in public is inexcusable. I have several acquaintances who feel as I do and they plan to tell their friends, etc. No public protests. No Twitter. No Facebook. That would be giving you free advertising. We don't want to bring this to the attention of those who might support this vulgar display. We don't want to encourage sales of your products by causing public curiosity.

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Anonymous - 2 d 12 h ago

5

chill

Flagged for review. 
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Stelle Guzman Foundation - 3 d ago

5

Stelle Guzman Foundation...Headquarters please contribute to my Foundation Funds...my email adress is (hidden)...228 E. Maitland St. Ontario

CA 91761 (hidden)...looking for to hear from you soon contributors...

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Amber - 5 d 17 h ago

The greatest service I have ever had was in your ABILENE, Texas store. Was greeted by the Store Manager (Trish) who worked well with me and was very convincing. She is very well spoken, exhibits VS products explicitly and should be awarded for her knowledge and skill set. I recommend her for the next step in the Company.

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Sebastian Mason - 6 d 13 h ago

1

Did not receive free gift as advertised for Valentine Day purchase.

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Tai Shepard - 6 d 16 h ago

Hello Victoria Secret Corporation

I have an idea; all the items(clothing, fragrance, bra, panties,etc.) that you have discontinued from the 80's to the present you should put out during the semi annual sales. Especially discontinued frangrance. You can have or call it a blast through the past sale. I'm always look for my favorite VS scent only to be crushed to find out the body spray or perfume is no longer being sold. The crush horror :-( . I am not the only one that feels that way. And also why did you stop making clothes???? They were so cute. Maybe you can add some of you clothes as well like that silk button down blousej

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Kelly - 8 d ago

5

Could you please continue to carry long pants. It is so difficult to find cute pants like you have in a small or extra small in long or extra long. I take great pride in my appearance. I eat extremely healthy and do cardiovascular constantly. I am 6'0 tall and weigh 116. Victoria's Secret yoga pants and leggings are a great way to show off my self control with eating healthy. Also your clothes showed off my cardiovascular results. The yoga pants are so flattering it makes me want to hardly wear them. They are now impossible to replace. I have a total of 26 pairs of yoga, leggings, boyfriend pants. I fell in love. These pants fit me perfectly. If the owner has decided to focus on pink for clothing could he or she please carry long in the Pink line. I don't want only want victoria's secret under my clothes I want to show the label from head to toe! I have 30 hoodies. About 16 shirts. I carry one of your totes with the VS Wallet and makeup bags. Not to mention two bottles of pink at all times. One for my purse and one at home. I have pink lotion and body spray for when I get out of the shower. Now when I wear jeans I carry my Doney and Bourke. What am I going to do if I you no longer carry long pants. I am literally offended that you no long carry longs. The longs sell out like crazy why would you ever take that away. I haven't even worn all the items I have from your company. It so much active wear. The VSX line is to hard core workout-ish. Not that feminine. I could care less what you do with that line. The pink really needs to carry longs. "PLEASE" bring the yoga and leggings in long back. Make them have the pink style.

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Howard Peppito - 11 d ago

0

I have been a loyal customer to Victoria Secret until my events with your Billing policies. Last year while working in Germany, I made the monthly payment on or about the 5th of each month. Only because I pay my bills the first weekend of each month. I am now back home and was looking at my balance that never seemed to drop. It is your company policy that if we do not pay the monthly Statement by the 1st of each month, I will get a $27.00 late free. Even though I made the payment within the 1st week of the month.

I called your Customer service about this complaint, for the last year I got charged $27.00 extra an month because my payment was made NLT the 5-6th of the month.

You should be ashamed for taking this money with no notification to the costumer what so ever. Do tell me I should have been checking my statements, as I am paperless and your Adobe App has not been working for over 5 months!!!! What happen to good old customer service, a warning when you pay after the 1st I will incur a late fee, or maybe a notice that says Mr. Peppito, we have notice you have been making your payment after the 1st of each month. We do not have a 1-2 week grace period (LIKE ALL OTHER CREDIT CARDS) and wanted to alert you.

Very unhappy and feel I should be refunded these fees and if you company is hurting that much for this money, I will find another way to get it back.

Very unhappy customer!!!

Howard Peppito

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Former Customer - 11 d 16 h ago

0

No One addresses these comments! This is a horrible display of customer service.

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disappointed - 44 d 14 h ago

0

I visited a store in the mall in Sherman TX. It was the most unorganized messy stores I have ever been in ever. If I was the manager or district manager I would expect to be fired. There was panties and bras thrown all over the tables. Non of the drawers had the sizes in they were labeled. No one asked if I needed help which I clearly did as it was a mess. I have been in a lot of VS stores and even during holidays they are organized and east to shop in. I think locals are the only ones that shop there and they don't know the difference of an organized store and a freaking chaotic mess. I am not submitting to complain, but to let vs head quarters know that there is a diseaterous store out there with their name on it.

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An Angel - 14 d 16 h ago

Give me a break.......I have worked at VS and you are told to continue to check on customers, PLUS, the more they check on customers, the more the customer will remember them and give their name at cash wrap. So, quite trying to make it about race.......it's about store requirements on their employees and making sure the customers receive great customer service.

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Former customer - 11 d 16 h ago

1

Are you a company representative? Your "angel" name makes it seem as if you are.

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Teri S - 11 d 16 h ago

2

The pictures on the outside of the mall stores are WAY TOO graphic. My kids don't need to see a woman's backside while I'm taking them with me shopping. We all know what to expect on the inside of a store but little kids shouldn't be sexualized while walking through the mall, that comes soon enough in life.I called the mall and they said to call the store, I called the store and they said to call Corporate. I called Corporate and they said they'd look into it.

Nobody seamed to really care and I understand what graphics you get inside, it's the outside Mall pic that are too graphic!

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Sheila r - 13 d 12 h ago

0

I have shopped at vs for years and have never gotten a thank you and why do they ask you for you email address but I never get a loyal customer reward

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Moved on - 13 d 19 h ago

0

Don't ever work for this company they treat you like a slave, they don't value their employees at all. Except for the generous discount this companyear don't offer you anything

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L.s - 58 d 16 h ago

0

Horrible service! Their angel credit card is a SCAM. All they do is charge you fees and interest if you use it. When I called customer service not only were they so rude to me on the phone but the supervisor Mary that i spoke too pretty much told me there was nothing she could do to help me. What kind of service is this? After all, she was okay with me canceling my account.

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An Angel - 14 d 16 h ago

It's a credit card, all credit cards charge you fees and interest. Charge on it and then pay it off right then........problem solved.

Flagged for review. 
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Ammie Casula - 54 d ago

1

I am very disappointed at the Christiana Mall VS Store in Newark DE. Me and my daughter stalked the semiannual sale and when we received the email alert that as VS credit card holders we would be able to get into the sale at 7am we rearranged our schedules and woke up at 5am to be there. Problem was the store did not open until 7:15am the staff was rude and only one register was open. To top it off they did not give out the free water bottles that were supposed to be given with purchases made on our VS credit card. I will not be going back to this store anytime in the future. I love VS products and usually only buy from them but perhaps I need to start looking else where for my lingerie.

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An Angel - 14 d 16 h ago

All GWP are "while supplies last". Go elsewhere........you'll be back. ;)

Flagged for review. 
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Cheryl - 49 d 19 h ago

I was in your store recently to purchase your hair products I have used these products for yes the sales people told me that the store was not going to carry them anymore why would you take a good product away I will not purchase anything again in your store that was the only reason I shopped their is for the hair products you find something that you like and is a good product and you discontinue it why

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CT - 14 d 18 h ago

It stinks when products are discontinued that you really like but the company was most likely losing money making them. I worked at a VS for 9 months and never once had anyone buy a hair product. I never had to restock those shelves shift to shift because nothing was ever touched. I am so sorry you enjoyed those products I know how it feels.

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H. S - 15 d 17 h ago

0

Look into store 0223 in Minnesota PLEASE. it is outdated and small. Uncomfortably small that the associates stall employees. Not to mention all the management does is gossip and then write up associates over small petty mistakes. Never again will I work for this company.

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Kay Burns - 18 d 12 h ago

If you have a legit complaint just report this company to the Consumer Financial Protection Bureau. State your complaint in full completely. Date, time, incident etc, submit the complaint online. Not only will they investigate but the bureau will also submit a complaint to the FTC.

www.cfpb.gov/dispute

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Major Dad - 18 d 39 m ago

Would that office handle a complaint of a personal injury in the store or just a financial complaint.

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