Information, reviews and public commentary for US companies


Victoria's Secret Stores, Inc.

Victoria Secret
3 Limited Pkwy.
Columbus, OH
(614) 577-7000
(614) 577-7844
Twitter IDs
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Anonymous - 19 h 58 m ago

The manager Savanaha at Willow grove mall is very rude and insensitive

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Anonymous - 3 d 19 h ago

I just wanted to reach out to you all to let you know that I went on an interview today at Victoria's Secret in Tyson's Corner located in McLean Virginia. I was being interviewed for a Store Manager position for your Pentagon City location. I heard the District Manager tell another manager that some interviewees didn't have "the look". I was appalled that she even suggested that a person wouldn't be considered for a job because she didn't look a certain way. You may want to coach and train your managers and District managers on EEOC, ADA and all other discriminatory laws. If I heard her say it, I can only imagine how many others heard her vile and rude comments. I will also be doing a formal complaint and reaching out to media outlets regarding my experience and how her remarks made me feel.

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M. Ward - 2 d 18 h ago


They only hire trannies.

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Anonymous - 3 d 11 h ago


VS charge me 2 dollars for no reason when I called them they told me that they would removed the 2 dollars ,they didn't do it ,I didn't buy anything for three months and I check my account and I was in shock when I saw that now I own them 22 dollars I called them spoke with 2 representatives,didn't help me,then transferred me to another one after 45 minutes on the phone this person ask for my name and address and then she hung up the phone .... I can't believe

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Tracy Loveland - 5 d ago


Received a call from a billing representative and she was very rude! I explained that I missed placed the bill and simply forgot . Then she decided to pressure me into

Making a payment using my account on file

And rambled off the whole card number. So much for security . And since she was so rude I didn't make the payment. Now u guys can wait. Can't believe a company like yours would hire rude I will pay off my account , close my card and shop elsewhere!

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Anonymous - 3 d 15 h ago

doing the same exact thing! So rude!

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Edith Ware - 4 d 11 h ago


I went the Middletown location and a employee named Ann helped me pick out 6 bras then brought me to the fitting room and asked the fitting room employee to take over assist me well not once did she offer any help and some the bras did not fit,I even called out to her with avail,well I left very angry and totally unsatisfied to make it worse when l walked out I see four employees standing around talking .This is how you train your employees I guess that's why retailers are closing customers shop thru the internet.

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AmeriGamorrah - 8 d 7 h ago


Why did your fashion show consist of children as young as six and isnt that pedophilia? You should be shut down and arrested.

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Jamie - 12 d ago

Im wondering if your company can recycle it bottles Many woman use your product's why not recycle all of the bottles your product's come in through your company Have drop off center's in store's maybe even offer a rewards program for customer's that recycle a certain amount of bottle's Just a suggestion Couldn't hurt and your company would be helping the environment as well In a big way As im sure not everyone that uses your product's recycle at home The incentive of rewards through your store would help them recycle too

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Katie - 13 d 11 h ago


so disappointed with customer service at the store in Durham NC at Southpoint mall. I train service dogs for people with disabilities. I came to VS to get a bra and matching panties. but the only store reps were scared of my dog, who is well trained, was not approaching her and was by my side. She refused to help me or get me someone that could help me. so disappointed. will never shop with you again! you need to have training for your employees. Im just a trainer but this is intolerable for all the clients that receive our dogs.

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Donna Church - 13 d 11 h ago

Using children to model lingerie in China is promoting pedophilia. Disgusting. Shame on Victoria Secret. I will no longer be a customer of Victoria Secret or their subsidiaries.

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Anonymous - 20 d 13 h ago

Your store at the outlet in Orlando is the worst. Their employees glaringly steals money from their customers. Like charging your card after you've paid cash for your purchase

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ANON - 13 d 16 h ago


How is that even possible unless you give them your card? And why would you give them your card if you just paid with cash. ALL of these comments are so ridiculous. So stupid.

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X - 14 d 18 h ago


Pentagon City's Victoria Secrets has the worst manager on 8/6/17 at 1 p.m. She tossed the pajamas I wanted to purchase and said if you cannot read the sign you should not purchase. So rude!!!!

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Anonymous - 30 d 12 h ago

Why doesn't Victoria's Secrets never use bigger models (real women) size 8-10 & up? And your advertising should be later...after 9 kids are in bed and little girls don't have to worry about body image,

Thank you

Bonnie Quinto

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Robbyn Degenhardt - 17 d 16 h ago


HEAR! HEAR!!! Bigger sizes... for REAL WOMEN, not models or preteen girls. COME ON!

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Nancy Sheffield - 17 d 16 h ago


PLEASE BRING BACK the Victorias Secret Island Escape Beachy Coconut & Sugarcane fragrance. That was by far the best fragrance you guys ever made and now it's gone. There are entire beauty blogs devoted to that fragrance and TONS of people miss it. Please bring it back. !!!!!!!!

ALSO: You do not have enough bras or panties for larger (normal sized) women. The majority of your stuff only fits teeny tiny teenage girls and REAL WOMEN have curves, big beautiful lucsious curves, your stores should celebrate NORMAL SIZED women. I guarantee that if you did that you would sell SO. MUCH. MORE. The tiny sizes only promote body shame. Real women aren't tiny.

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S Schroeder - 17 d 16 h ago

I totally agree. Larger sizes please. Your sizes arent realistic and they do not reflect real women.

Flagged for review. 
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Anonymous - 17 d 16 h ago

I was a customer in you 58 th st and lexington ave. In nyc. While on line at cashier a song was playin that had only a few words--" can't get it up" .

This is really offensive to most customers, and should ( along with songs with similar lyrics, be removed from your play list. )

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Anonymous - 19 d ago


Walnut Creek Broadway Plaza's Victoria's Secret in California is by far the BEST Victoria's Secret. everyone in there is so nice and so helpful, especially Brandon. he was fabulous. Was by far my best VS experience and I will definitely be returning to the broadway plaza store.

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Anonymous - 19 d 6 h ago


I had the worst experience with this store today:

I went to exchange one item and return another one with the Angele card and the girl at cashier was very lazy to check in the right way then I spent 2 hours to check with customer service and the manager talked to me like if I stole these items!!! I showed her the bank statement and she still ignore till I became tired and my blood pressure went low and i can't stand up any more then I asked for the Water r to take my medicine she refused and said That I have to go out of the store to purchase water!! Then I sit down on the floor and my kids were with me and they didn't care about me and my kids at all!! After all of these became upset ..they called the security and told him that i stole the items when I heard that i was shocked!!.

they kicked me and my kids out of store and she kept my credit cards with her too!!

I back after couple of minutes to get my card back she refused and said that she did return the card.

The security called the police and the police came and they made up different story..

I became so upset and I cried a lot in front of my kids

And the problem was not solved then I left the store sadly.all this bad behavior was for $40 only..all the staff i saw was very rude and treated me and my kids badly.. they don't have respect and values for human..all of these was for $40 only!!

I can't believe what happened to me today..they hurt my feelings and on pressure in front my kids.

Previously I did returned some items and did get the money back on my card and I spoke with them and with the bank about the return and each one send me to another and tell now after 3 months I didn't get my money back.

I wrote all of this to let you know hope that no one will have the same experience that I had with VC store

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Anonymous - 19 d 13 h ago

I want open business out the country I want sale

your stuff

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Juliann Moore - 20 d 4 h ago


Why would I ever buy from you I used to but why would I do it now when I'm at 38 C and you have limited quantities women with bigger breasts do want sexy I refuse to shop from you further because of your prejudiced to size

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Anonymous - 46 d 11 h ago


Lynnhaven mall in va beach va is the worst store the racism is alive we have to break this stereotype that all black people steal I work in a hospital saving lives just to be subject to racism when I walk into a store not feeling vs anymore

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Jermane - 20 d 7 h ago


but we do

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