Information, reviews and public commentary for US companies

 

Victoria's Secret Stores, Inc.

Rating
1.094771
Web
http://www.victoriassecret.com
Related
Victoria Secret
Address
3 Limited Pkwy.
Columbus, OH
43230
Phone
(614) 577-7000
Fax
(614) 577-7844
Twitter IDs
@VictoriasSecret
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Anonymous - 4 d ago

Here's the thing. I've been working at Victoria's Secret for a year now. In South Carolina. If there is anything to say, Limited Brands is amazing. They have awesome morals and ideas. The issue lies in the stores individually. The store I work at is miserable. Managers target employees, I mean to the point where they write names on paper and tape them to piles of merchandise someone didn't have time to put away. I know from my T.A.P. Training, that managers are to encourage associates. Start with the good things the person does and then discuss the opportunity. Well my store doesn't do that. There are no full time managers who even care about associates. If yuh go to them about an issue, they all sit down (managers) and discuss you and what issues you've had in the last month and then disregard whatever you had to say. It's honestly sad. I love the company, and I love what they stand for, but our store is horrible. I have managers texting me on my days off complaining about simple things like where I put bra straps. And when they can't find them I get texts saying I'm a liar. Of course they eventually find them and there's never an apology, just that I should have put them in a more obvious place. I actually had a manager tell me the other day to lie to customers. That's wrong. The only people who will continue to work at our store are the ones who don't care and just work for a paycheck. The ones like me, who are top sellers, are going to end up leaving, because the drama and unnecessary actions that happen at our store, are not worth it. Not to mention I even have a manager who spends her whole time on her phone and an associate who literally makes $5 in sales a day, and hasn't smiled a day in her life: she just got promoted to pink brand lead. It's pathetic at our store. I wish home office would care and listen to the cries of the associates.

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J Patrick - 28 d 16 h ago

0

Feeling so sad , I went to the Victoria's Secret at Seminole Towne Center mall in Sanford Florida. I am a bigger woman not crazy big. I went in there and I wanted to get something sexy for my husband so I was walking around and lady came up to me and asked me if she could help me and I told her I was looking for something to spice things up for my husband and this woman looking me up and down and then giggled. I walked out of there feeling so so terrible about myself. I will honestly never walk into that place again shame on you for having people that work there that would treat your customers that way

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Anonymous - 4 d 24 h ago

I'm honestly so sorry this happened to you. I am an associate at VS, and I happen to be a heavy set woman. If you came into my store, in South Carolina I would have found you something to make you feel and look so sexy. I'm so sorry they treated you this way. I don't know you, but all body types are beautiful and sexy! Hell your married!

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Josie - 4 d 13 h ago

0

Today I went into the Pink store at Parkway Plaza in El Cajon and shopped for about an hour as I was checking out my daughter and granddaughter where with me we all 3 had bras and the associate came up to me and asked if I was going to pay for my SLIDES I was so humiliated and embarrassed I have never been accused like this in front customers and my granddaughter. My outfit and my under clothes are all pink and she wants to accuse me of walking in there and putting the SLIDES on. She also stated she had me on video it was very unprofessional and rude and I felt so humiliated I walked to the SLIDES with her and comparred the brand new pair with my shoes on my feet she was saying she found the tag and sensor she was so wrong I will never visit this store and this location again they should appreciate or applaud us consumers who wear our PINK gear dumb broad wants to accuse me of going in there what barefoot and then she had the nerve to try to get my shoes off my feet in front of all the customers she yells at us GET OUT OF MY STORE. I will not shop her and I am making a complaint with corporate.

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Gh - 5 d 4 h ago

2

I want to know what it takes to get some coupons . I have had a credit card with Victoria secret for app 8 months , was promised monthly coupons , my ant and friend have signed up for credit card app same time , they get them monthly, I have made several calls, all giving excuses and passing the buck , all I want to do is come spend money at your store and all it seems like is they don't care , this is not the only store to buy from , more care should be taken in Handling such a small issue . Hey I'm only one person but word of mouth is huge

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National Security Enforcement Agency - 7 d ago

1

I was a vender working their store providing protective services. I was looking clean and sharp. Shoplifters don't even come when I'm around and on the job. I work for NSEA a company that has never been sued or had a malicious complaint reported at all, in fact on our company's website we have letters of recommendation recommending that we are by far the best security company any one has had to work with. It's possible that it's just a personality conflict....... However, but for one of their so-called regional managers to just up and fire our company because an officer was smoking a cigarette on his break. She then turns and writes a malicious lying defaming report to our contractor who was subcontracting the work to. US. She literally wrote a vague and exculpatory letter implying that I was not doing my job;, when at that particular point in time on that particular store she was getting 2 guards for one price during shift change because my partner stayed since we both needed to ride patrol later that night after shift Her letter clearly stated lies and dishonesty and showed inward character to totally mistreat two honest workers. She first called me on my telephone stating that the other guard had left and had not returned unaware of the shift change. She came to meet me at the door. I just took a smoke break before my partner finished checking out. In her letter she claimed that I was talking to only some girl in a car and that I smelled like smoke. She deliberately left out clear facts in her email knowing that our car is a marked patrol car and that the girl I was talking to was the officer who is my partner and my business manager. She deliberately left out details hoping to give the impression that I'm slacking on my job then I'm outside just flirting with girls at the store and that I smell like marijuana smoke which is the first thing our client assume since this is a marijuana legal state. Our client knew better of course and saw right through the drama when he investigate the complaint. She deliberately attempted to slander the production of my agency, the character of my professionalism and my professional conduct while on duty. This was the day before VALENTINE'S day. She literally put her personal feelings toward cigarette smokers override the purpose for the officers being on duty and the benefit to the company I'm there to stop theft and people getting hurt. She's worried about me smelling like cigarette smoke or being a man or being a black man. Instead of being concerned with her company's agenda and that is to protect and add value and secure the customers. If you know the name of this Regional supervisor who was visiting the University Village Store this week in Seattle Washington, please contact the NSEA. We are seeking her to pursue violation and litigation for OSHA and labor law violation concerning employees on their work breaks on shift changes, slander and defamation of character, libel. Also if possible because we are minority business and minority managed I'm a black business owner my partner is a black business woman, it looks like it may also be discriminatory. We may live in a state and work in a country that now has at-will employment but I don't think it includes firing someone for smoking a cigarette or lying on them just to fire them. If pretty girls have to be mean to their workers clients customers vendors then it's true that Victoria Secrets is clearly only dressing up the outside of females and not dealing with the internal moral character of their female employees. Then Victoria's no longer selling out with beauty they're actually teaching inward ugliness two American women all over the country. Just because you work for a woman store and got an ego thinking you're pretty, being mean and unfairly mistreating other people make the entire line ugly. Is this why the owner of or the founder of this organization killed himself because all the girls that work there or mean nasty girls? Victoria's Secret should not be using pretty girls to display ugly attitudes to work in their stores or manage their businesses we intend to sue for discrimination. And if this review happens to get back to corporate I would like corporate to contact the NSEA immediately because the NSEA is going to contact Victoria Secrets for this form of employment and contract discrimination. We are minority business we deserve to be treated with respect. I serve this country with my life and I protect my clients with the same life I use to protect this country. I am going to demand respect for the National Security Enforcement Agency! We do our job right away have!

Flagged for review. 
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Heather - 17 d 17 h ago

0

I recently had visited your pink store in Santa Rosa California with my daughter and my granddaughter who both happened to be biracial. Young lady greeted us when we came in very nicely, we proceeded to walk around your store then as we were leaving three employees from the back came running up one stop my daughter and one had stopped me. They proceeded to ask us how we were doing what we were looking for as they what talking to us they proceeded to kind of bend over and glance into my granddaughter stroller and look my daughter over the girl that had stopped me looked in my purse and made no bones about that she was looking for something I have never in my life have been treated like this in a store I will never shop again and your pink store. All 3 of my daughters shop at pink and believe me they won't be shopping there you have lost some customers and believe me I am posting on Facebook to let it be known that your store racial profiles people that if you're black you're there to steal

Flagged for review. 
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keith - 9 d 3 h ago

Bath and Body works and Victoria secret are the same owners these girls get in there and strap on that microphone and they are Holly"r" than though do not go to victoria secret or bath and body works in clackamas or pioneer Mall in portland oregon you will be WATCHED i had a girl in bath and body works in clackamas call the mall security because she said i touched her on the shoulder Besides Internet shopping is cheaper and do not go to victoria in pioneer mall you will be sorry !!!!!!!!!!!

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Anonymous - 17 d 2 h ago

Someone please help me find Fresh and Clean lotion,also I am I searching for Warm and Cozy lotion

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Holder - 17 d 31 m ago

0

You naughty dove.

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nice - 18 d ago

5

i like one of the girls i think she is so sexy

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bye - 18 d ago

i know i really like this store but it is dumb

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Teresa - 19 d ago

0

Can someone explain to me why it takes about weeks for someone from Victoria Secret or coorporate to contact you regarding a claim??? It's been 4 weeks and someone has yet to contact me!!! Very disappointing of VS that lately has been selling very cheap products! They are more interested in quantity than quality and retaining customers! Please...if someone knows how to get in contact with coorporate it would be greatly appreciated.

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Ingrid - 22 d 47 s ago

5

I received a gift card for Christmas and I went to your Las Vegas store located in downtown Sumerlin and I was treated horribly! I will never visit your store locations again. Thank you.

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Serena - 43 d 17 h ago

0

Has anyone else noticed how the quality of the bras and panties have gone way down I have never worn anything but Victoria secret panties and bras but I will no longer be shopping there I was in the store in December and bought 10 pair of panties and 2 body by Victoria bras. The panties were sewn crooked and all ready have holes in them and the bras feel like cardboard not to mention they have a huge tag what ever happened to tagless if your trying to save money you're going to loose a lot of customers I can't be the only one who notice this poor quality

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Serena - 28 d 7 h ago

Does Victoria Secret even read this if you do I would like a reply the Bra I bought is now not just uncomfortable but has given me a painful rash I can no longer wear it at all can I get my money back

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Anonymous - 25 d ago

Yes I have . Cheaply made and u cant return if no tags and receipt even if you used your Angel credit card. They will only do lowest ticket price and on a store credit. Heck no.

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Anonymous - 24 d ago

Yes absolutely! And the prices have gone up But they left behind the quality

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Anonymous - 32 d ago

Markdowns + 40% off, but the employee rings it up at whatever price she damn well pleases! I gave her a nice reminder of the correct price only for her and the manager to huff at me. Get a grip! Someone needs to file a lawsuit against you so you wake up! I go shopping to unwind, not to get stressed out with your people's bullshit!

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Anonymous - 28 d 15 h ago

You just might get your wish.

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Maria - 31 d ago

0

My name is Maria Campos I worked for Victoria Secret Team at City Place in West Palm Beach Florida and I have not been paid yet for the days I worked during the holidays and have not received pay for the parking too.

It's being a month already and I have not heard from either my supervisor or anyone at human resources to solve my paycheck. Please URGENT contact me at (hidden)

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Anon - 35 d 15 h ago

0

Fashion place mall in Utah is terrible to work at! Company sucks big butt. Work somewhere else! People will end up getting a higher pay for no reason and they won't give you a raise. Even though you've been there longer! I just left that place. They've lost probably 10 great people within the last year. Management sucks. You get crappy shifts or none at all.

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Anonymous - 38 d 16 h ago

Dear Victoria secret I work at your store here august, I haven't been on the schedule for 5 week already, I called and ask my manager what is going on she puts me on hold for 25 min and I have bills to Pay , I'm mad because the company is hiring more people and can't even fit us in , I was injured at work and they brushed it off and bullied me about my injury my slt manager laughed at me it was no nice I cried as I looked back , I went to the car and had a concussion, now they brushed it off there shoulders and don't want to report it to you guys, please help me

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Shelly - 39 d 20 m ago

0

Terrible customer service at the New Hartford, NY Sangertown Square location. The girls working had no interest in helping and acted annoyed that there were customers there; especially if you needed help. No acknowledgment I was there and was basically walked by and ignored. I wanted to try on a nightie that was hung very high up. I was looking for someone to help get it down and nobody in sight. I finally boosted myself up and got it down. When I was let in the dressing room the girls usually give their name and would ask me to let them know if I needed help or another size. Nope! I did need another size and I had my friend go and try to find someone to help get down a bigger size because as I stated it was on a high display. When my friend found somebody she asked for help or how to get the nightie down the girl was snotty and rude and then turned to another customer and rolled her eyes. At that point I debated even buying anything but thought it must be the one girl having a bad day maybe. When I went to check out the girl behind the counter was just as rude. Uninterested look like it was an inconvenience I was there and hardly able to bring herself to speak to me. I paid for my purchase with a credit card. The pen on the credit card machine was not working and would not let me sign and she said rudely to just use my finger. When my purchase was done there was no have a nice day or anything; just that uninterested annoyed look. I get that working retail and customer service can be tough and sometimes customers are unreasonable but I was pleasant and not asking for too much. Experiences like this are what make people want to shop online at Amazon and avoid the stores altogether. I won't be going back there to purchase anything. Please train your people to give better service and help them realize if there are no paying customers there is no job or a salary for them. You should also maybe have them ponder if customers are rude to them it could be the attitude they are giving that makes people defensive.

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KLML - 40 d ago

0

HORRIBLE HORRIBLE HORRIBLE!! Visited St. Clairsville, Oh store. Manager so incredibly rude that I walked out of store. I ordered merchandise online with a 50.00 gift card that my mother got for me for Christmas. Tracked order online. I realized last week that my order was lost in the mail as the tracking info had not updated since Jan 3, 2018. I called VS customer service (must be a polite euphemism) and was told a new order would ship out next day. The associate checked to make sure everything in my order (9 items) were still available. She said everything looks good and proceeded to tell me I would have my order the next day. She was true to her word and I received my order - part of it! I received 4 of nine items and my receipt showed that 5 of those items were no longer available. This was NOT what I was told 24 hours prior. So, I had to call back to find out what on earth was going on. I was told the missing items indeed were no longer available and I had been issued a gift card for the cost of missing items. It has been another week. I have not received the gift card which should be 20.00. So, not only are their employees incredibly rude to the customers, I can only assume they are also liars and thieves? I intend on calling corporate to get my 20.00 as I did not receive the 50.00 worth of merchandise I initially ordered. Oh! And my original package is still somewhere in Fishers, Indiana. This store has gone completely south and it is clear they really do not care at all about their customers, especially the long term customers.

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