Information, reviews and public commentary for US companies

 

Wells Fargo & Company

Rating
0.578947
Web
http://www.wellsfargo.com
Related
Wachovia
Address
420 Montgomery St.
San Francisco, CA
94163
Contact
John Stumpf
Role
Chairman, President and CEO
Phone
(866) 878-5865
Twitter IDs
@WellsFargo
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RICHDICK - 7 d 24 h ago

WellsFargo is apparently not satisfied with getting the reputation of creating FRAUDULENT accounts... it is also playing games creating FRAUDULENT PIN numbers!! Last year I had a Social Security check that was STOLEN from me BEFORE I got it CASHED BY FORGERY at a WellsFargo bank here in DC. Assininely enough, even though the culprit used HIS OWN or another's Social Security Number to endorse the check below the fake signature of my name (I don't attach my SSN to the checks I sign!) it was STILL CASHED anyway and the proceeds deposited in a WellsFargo commercial bank account!! I have since switched to direct-deposit and begun using a CARDLESS PIN to verify the legitimacy of my banking transactions. I USED to have an ATM but stopped THAT a couple years ago after Wellsfargo CONSISTENTLY issued ATM cards in MY name to unknown person with whom they shared the card PIN!! They were making NUMEROUS ILLegitmate purchases throught the card in MY name from MY account!! NOW I just use a CARDLESS PIN. I set it up with a banker named Michael Lang at one branch here in DC on Penssylvania Avenue. HOWEVER, when I go to ANOTHER branch the teller tells me she doesn't see a PIN but asks for a PASSWORD instead!! I told her that the other bank manager had informed that WellsFargo is no longer using the password system except for phone transactions and has switched to cardless PINs. THEN I get a "notification" in the post mail "confirming" my PIN is "3435"....

which is NOT the number I chose and had Mr. Lang enter into the systtem connected with my account!! When I contacted Wellsfargo corporate "customer service" about this.... I get a notice from Trina Gomez, the Operations Manager of the "Customer Resolution Exectuive Office" "confirming" to me that my PIN is YET ANOTHER number I DIDN'T choose.... "3468"!! THIS is HOW "secure" your money is with these corruptshit banks of the Neural World Order peeple!!

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norats - 3 d 9 h ago

Got milk man?

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MICHAEL - 4 d 5 h ago

0

THEY ARE TING TO STEAL AROUND 100 MILLION OF MY MONEY AND I AM DISABLED. THEIR VP ON CHESTNUT ST IS A REAL THIEF.

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Salina - 4 d 6 h ago

3

They are not a good company the representatives have horrible active listening skills. You tell them what you see on your account and they just focus on telling you what they cant do. The worse humans to detail what they cant do.

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Luz Ann Medrano - 12 d 43 m ago

1

Mr.Sloan

I want him to look closer to my account and return the money that was stolen frome and the poor customer service I received. I faxed a letter and I am also obtaining a lawyer for dicrimination against a disabled and as well as intentional infliction of emotional physical and mental distress. The accusing of me committing a fausly friendly fraud without getting all the information. Police report provided and reported and witnesses that can verify I didn't know she had my card and put it back without me noticing.I am attaching information of what was included in the letter and I would like for Mr. Sloan to look at it and send me email or secure online.

This was what my letter pretty much stated:

I bank at Wells Fargo Bank and I had a so called friend take me and pick me up from hospital procedure. I had to give her gas money I also fed her lunch. So because I was in pain I let her use my card and gave her pin so I didn't have to get off. I had no idea she was going to memorize my pin n as she was here at my house take my card and used it and made up to $270 of charges. I reportedly to the bank also filed a police report to press charges. The bank credited my account then withdrew d credit. They didn't even investigate properly. I went to the stores and seen d videos where it was her and I was not with her or aware she had my card. I have witnesses to prove that at the times of these transactions I was home. So I attempted to call by having my daughter with me on speaker giving her permission to write what was said. They would not allow it they day to call by using relay or whatever I don't have any special phones or equipment or know sign language. I informed them of that. I tried contacting by secure message online which I would get answered by email specialist, requested claim's specialist to contact me the same way Cuz I was deaf and they denied my request. I went the bank and they called but I feel it was still like a 3rd party call and through the whole conversation I have no idea what was said or was able to talk to them. So I felt like they didn't provide the proper help and communication assistance. So I wanted to see if I have a case I'm trying to find a lawyer to c if there is something I can do about Wells Fargo Bank for 6 of my reasons 1) I was on d phone with my daughter we were together it was on speaker so giving her permission and all, I don't have special phones equipment to call Cuz they said they don't contact 3rd party, but they were not contacting anyone we were on d phone by speaker, but yet my daughter is d one who has made changes to my account and reported d incident

Reason 2) I went to d bank n they contacted a claims specialist by phone which to me is a 3rd party contact, they said I could take my daughter, but she had to work but she would still have heard what was going to be said, the same information they could have gave on speaker, I wasn't able to hear what was said or anything i don't know if he was even talking to a banker he could have been talking to his wife how do I know so they didn't provide proper an accessible communication for me, to even ask questions and hear or anything he just wrote that they day friend fraud

3rd reason) they assumed that I gave this chic permission to take my card and memorize my pin and do d transactions she did, falsely accused me of friendly fraud calling me a thief, that i had to let d police handle it i pressed charges against her, I also have witnesses that can verify they gave her d money they sent her to d store

Reason 4) felt discriminated cuz I kept requesting a claims specialist to contact me via secure online message and would not to take in consideration my disability but would not,

Reason 5) lack of professionalism and conduct of d way they handled my complaint, I went to d stores and watched d videos where she did and passed d info to police and bank,

Reason 6) taking into consideration that I have all these health issues I am also going to sue for Intentional infliction of emotional and mental distress, Cuz it increased my stress, my anxiety, had panic attacks, and even attempted to commit suicide, my roommate walked in as I was gonna cut my wrist with a knife over all this. Because I feel I was discriminated against Cuz of my handicap of being deaf and wasn't taken serious and they didn't feel it was important to further investigate. N they didn't and yet they call my phone and if someone answers they r requesting me to pay what I am negative so they r giving my personal information to other people who really should not know or be told.

I feel that the disability ppl and dts and d bank n ppl at pharmacy all hate that they have to write down what they say. I think d bank has broke too much confidence rules and didn't try to communicate with me. I feel they treat me different cuz I'm deaf.

I would like a report from Mr. sloan

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susan shotts - 10 d ago

0

I have suffered at their hands for over 16 months with intentional negligent behavior with the purpose of obtaining the most extreme abuse they are allowed. WFDS has paid off my loan as a way to "make it right" and when we requested they take their money back, they refuse. We were told that the analyst refused to go forward and tell the exec level that paid our loan off that it is having continued, more severe affects on us.

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dave - 8 d 5 h ago

I dont like WF and I dont bank with them , BUT as we know you cant trust anyone and never give your pin to anyone.

I am a fraud investigator for the Govt and it is a shame how so many people lie and try to get away with it. The bad people make it hard for the good people I am sure like yourself. I dont know how they treated you on the phone but they should treat you with respect .

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Connie J Marsh - 9 d 2 h ago

1

As a previous employee of the company in Roanoke VA I am very happy to see that changes are being made to the sales requirement policys. I also see you are rehiring employees who were effective d by the policy.

I was forced to take my retirement early because of unfair treatment by management when I questioned the process used for yearly review. I reported him thru personnel and after I left he placed a not eligible for rehire on my file. There were no reprimands or negative information in my file that justified this action. I would like to have this removed for my piece of mind. Please let me know how this can be taken care of.

Thank you and your current actions on sales policy are the right ones.

Connie J Marsh

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Frank Papavramides - 10 d 9 s ago

0

I would like to contact someone who can assist me with an ongoing issue in receiving a distribution check on shares of stock sold through your Wells Fargo shareowners services. The stock is Merck pharmaceutical. My shares of stock were sold on October 5th with a check mailed twice and for some reason the check has not been received as of today. A third check is being issued today with at least a 5 business day wait. I sold the shares to get "cash" to pay bills due November 1st. Obviously not receiving this check and funds have created a situation where I wasn't able to pay some bills.

I do not want a general contact from the shareholder area since I've spoken to three members and a supervisor who have not been able to assist me with resolving my issue.

I would like a manager or someone that can resolve this matter since I feel at this point a sense of urgency in sending me the funds I'm entitled to is not very high or unimportant to your share owner services area.

Please let me know who I can contact in order to get this matter resolved as quickly as possible.

Thank you

Frank papavramides

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james - 10 d ago

3

Wells Fargo is the best for all business owners, like the long-term business. You need more info about Fargo Read Here in details.

http://headquartergeb.com/wells-fargo-headquarters/

Thanks,

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Susan Shotts - 10 d ago

0

Why does WF continue to abuse us with such disdain and intentionally. We have made all payments on our loan, never late, they make horrible mistakes on our loan account, try to correct them and end up making even worse mistakes all while we are made to suffer, 16 months now. Is there no higher level than the executive offices at WFDS? I've spoken to over 250 employees and am no further along today than when we started 16 months ago.

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Anonymous - 11 d 5 h ago

5

You guys are all poor and don't have money, wells fargo is actually good, unlike you...

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Anonymous - 11 d 19 h ago

U r stealing my money i want it back

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constable - 12 d ago

0

arrogant ngr at eastern/horizon ridge Henderson nv

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Damir C - 12 d 3 h ago

You guys charged my retired parents (69 y old and 76 y old) they were refugees form Bosnian war and worked here for 20 years, amount of 2500.00 plus intrest for the money scam, when someone took their money from their credit card! Wells Fargo didn't care about how money was stolen, they just wanted back, my mom and dad didn't tell me this recently otherwise I would tell them NOT TO PAY! for thing would be to refund that amount, I am really considering lawsuits or calling national TV to let them know!! your local branch people are clueless and worthless!

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Tina s. - 40 d 32 s ago

0

Last august I had called wells Fargo Vida card customer service and explained I had a mechanic shop look at my car because it failed emissions. They illegally repaired the vehicle without doing anything the legal route. They threatened me with mire fees for storage if I did not sign invoice and pick vehicle up. The car was not repaired still is not repaired can't pas emissions still and they told me to file a dispute after I paid $1271.00. I did as I was advised. They knew all information I sent in 30+ pages of proof, got second and third mechanics opinions showing this was a bad mechanic my battery was sparking fire I was in great danger. And wells Fargo dispute center never returned phones calls for over a year I kept calling in and all the sudden 8 mos later I had a credit for the amount I paid the shop. I had already transferred the amount was still paying that on a no interest card paid to transfer money. I called they said I won my dispute and sent me the money to my checking acct. A month goes by wells Fargo calls to tell me I lost my case I'll be charged that money back for signing the receipt!! They knew that from very start!!! So now I'm paying thous back 2 times have no license tabs engine lights on and I'm out 2200 dollars + interest no one will answer me executive dept is full of it to. This was highly illegal they legally had 90 days to decide and they lied led me on and I'm really really mad!!! I'm calling a attorney and see what they say.

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Rockstart - 29 d 31 s ago

1

Contact 7 on your side at KGO TV. They will help you and you won't have to pay an attorney.

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Luz Ann Medrano - 14 d 27 s ago

0

Rockstart do u have a way I can contact them? I can't make phone calls, so is there an email or website? Thank you

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AEF808 - 42 d 47 s ago

0

I did a home modification in 2013, which took 3.5 years to get. I was given what I believed to be a fair shake... Until today when on my statement for the first time I saw the notice that my deferred amount would be due at the end of my paying my modified amount!! That would make the house upside down! I did not agree to this. The terms of the modification can NOT change 5 years into it. I have paid on time, I have paid extra. I helped my son buy his home and the loan got sold to WF... At first I thought okay they helped me, now reading this additional amount added to the rear end of the loan.. I wish I had just given you this house back... It has cost me dearly in many ways..

Shame on you.. This is not the last you will hear from me. I will call the Treasury department on Monday and file a complaint.

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Rockstart - 29 d ago

1

Contact 7 on your side at KGO TV. They will help you and no atty. fees.

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Luz Ann Medrano - 14 d ago

0

Am I able to contact them as well? Rockstart

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ErikaC - 16 d ago

0

Horrible service! How is this bank still in business? I go there every month to pay my rent to my landlord. Today, I go through the drive through to pay my rent located at 7531 N. Federal Hwy Unit E1, Boca Raton FL 33487. I placed my deposit slip, check and drivers license all in the tube and when it got sent back all I received back was my receipt. I immediately noticed my ID was missing and asked the teller (Wendy) that my ID was not returned. She tells me she doesn't see it anywhere and to check in the feeding tube. I look in the tube, on the floor and everywhere around and it was nowhere to be found. I am 100% positive my license was in that tube. What happened between it being sent and getting to the teller I have no idea, but I was not the one who lost it. I had to get back to work so I asked them to please take my name and number down and to call me back when they find it. A couple hours passed and I called back to follow-up. I spoke to an extremely RUDE teller at 12:44 pm who told me both managers were busy and I would have to call back. I kindly asked if she could please take down my number and have one of the managers call me and she refused and rudely told me I had to either come into the branch or call back later. I told her I was at work and can't keep calling so asked if she could please have them call me. She refused once again, and gave me attitude. I asked for her name since she was so unhelpful and she immediately hung up. I was furious. What kind of service is that? I immediately called back and spoke to Gigi who was much more helpful, but still continues to tell me I must have dropped my ID and it was nowhere to be found. I am positive that my ID was lost by the teller or in the tube, I saw with my own two eyes that my ID, the check, and deposit slip was all in the tube. I never got it back. The problem now is that they are not taking ownership, and now I am stuck with no drivers license, I have to pay for a new one, AND wait 10 days to receive. So now I have to pay and deal with this when it was truly Wells Fargo's fault. I will make sure to never recommend this bank, never open an account, and I will highly advise any of my friends and family to close all accounts with this bank immediately! Not only did they lose my personal property but they also provided the worst customer service possible and pretty much just told me "best of luck". Well, best of luck to you too Wells Fargo ...I will write a bad review on every single platform possible to get my story out and hopefully deter this from happening to someone else.

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Luz Ann Medrano - 14 d ago

0

The worst bank ever! I continuesly sending messages, and each time it's like they copy and paste. Now after I did most of the investigation for them and the police they are asking me to please be patient and to contact them in 5 business days 11/10/2017. Meanwhile I know to some $270.isn't alot, but to me it's part of the money I need to pay rent and bills. I have been disabled since 6/18/2015 and left deaf along with several health issues, such as ptsd, TBI, mdd, anxiety, and several more. So I get a chk for $776 a month my rent is $850, not counting bills, so I had to rent rooms live with strangers and even one stole my money he paid for rent and caused property damage. Now y would I want to steal my own money so they can give n take it back?? I am barely making it now. I am waiting for them to return my money and I bet that I am closing it. If I can't trust them with $270, how am I supposed to trust them with my disability when I get approved? Almost 3 years on 6/18/2018. I'm sorry that happened to you! Hopefully they will find it, but they should be able to view the cameras, cuz there are some everywhere. I personally sent a fax to the boards of directors and the Geo, all the top ppl. They didn't take me serious, but like I said request for them to look at d cameras. As for my next step is to find a good lawyer to see if I have a civil suit matter. Don't you think the way they went about my issue and the fact that I'm deaf they blew me off!! It's not right, and I struggle just to make ends meet. It hasn't gotten to d point of having to sell something for money, but it may happen. It's even harder when you don't have family support. Well good luck and I hope u find it. Bother them big dogs and let them know they got to do right by u!!

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Luz Ann Medrano - 14 d 14 h ago

1

I bank at Wells Fargo Bank and I had a so called friend take me and pick me up from hospital procedure. I had to give her gas money I also fed her lunch. So because I was in pain I let her use my card and gave her pin so I didn't have to get off. I had no idea she was going to memorize my pin n as she was here at my house take my card and used it and made up to $270 of charges. I reportedly to the bank also filed a police report to press charges. The bank credited my account then withdrew d credit. They didn't even investigate properly. I went to the stores and seen d videos where it was her and I was not with her or aware she had my card. I have witnesses to prove that at the times of these transactions I was home. So I attempted to call by having my daughter with me on speaker giving her permission to write what was said. They would not allow it cuz they couldn't do third party calls and privacy issues. But they didn't have to call any one we were both on d Phone at my house on speaker. Stated I could go to bank and take my daughter, what would have been the difference, she would still be 3rd party and hear everything. They say to call by using relay or whatever I don't have any special phones or equipment or know sign language. I informed them of that. I tried contacting by secure message online which I would get answered by email specialist, requested claim's specialist to contact me the same way Cuz I was deaf and they denied my request. I went to the bank and they called but I feel it was still like a 3rd party call and through the whole conversation I have no idea what was said or was able to talk to them. So I felt like they didn't provide the proper help and communication assistance. How do I know if he even was talking to a banker? I couldn't or wasn't given a chance to ask questions or explain everything. I didn't even hear what was said!! I'm trying to find a lawyer to c if there is something I can do about Wells Fargo Bank for 6 of my reasons 1) I was on d phone with my daughter we were together it was on speaker so giving her permission and all, I don't have special phones equipment to call Cuz they said they don't contact 3rd party, but they were not contacting anyone we were on d phone by speaker, But my daughter has always been the one to call report changes, a debit card replacement, and she was the one who reported the incident to them.

Reason 2) I went to d bank n they contacted a claims specialist by phone which to me is a 3rd party contact, I wasn't able to hear what was said or anything so they didn't provide proper an accessible communication for me,

3rd reason) they assumed that I gave this chic permission to take my card and memorize my pin and do d transactions she did, falsely accused me of friendly fraud calling me a thief, that i had to let d police handle it i pressed charges against her,

Reason 4) felt discriminated cuz I kept requesting a claims specialist to contact me via secure online message and would not to take in consideration my disability but would not,

Reason 5) lack of professionalism and conduct of d way they handled my complaint, I went to d stores and watched d videos where she did and passed d info to police and bank, The police even seen her all the times.

Reason 6) taking into consideration that I have all these health issues I am also going to sue for Intentional infliction of emotional, physical, and mental distress, Cuz it increased my stress, my anxiety, had panic attacks, and even attempted to commit suicide, my roommate walked in as I was gonna cut my wrist with a knife over all this. Because I feel I was discriminated against Cuz of my handicap of being deaf and wasn't taken serious and they didn't feel it was important to further investigate. N they didn't, and they have the nerve to still take my money, so I was ripped off twice! They have stopped answering my emails. They even sent the police to check on me, because of the fact I told them what they caused me to do. I have no job , I'm disabled and I get a check from Crime Victims Compensation for $776 a month. I have to have roommates to help me. My rent is $850 plus bills. I don't know why they would think I would waste the money and request it back? Why would I do that knowingly that they investigate it? Why would I put myself in more debt, knowing I have no income that is continuous, cuz every 6 months they stop my checks to reevaluate. Why would I dig a bigger whole for myself? I have never banked in a bank who has had so many law suits and thieves!! It's a poor judgement of mine, that I will fix by finding another bank. I will also continue to see what I am able to do if it's considered a civil suit matter. I will be stopping all my direct deposits, because I even put my child support to be deposited, and my disability money when I ho to the hearing. So people Wells Fargo Bank is not a good bank at all! Bunch of thieves!

Flagged for review. 
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Kennishaj - 17 d 5 h ago

0

Worse bank ever

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