Information, reviews and public commentary for US companies


Wells Fargo & Company

420 Montgomery St.
San Francisco, CA
John Stumpf
Chairman, President and CEO
(866) 878-5865
Twitter IDs
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Tom - 4 d 8 h ago


I have been a Wells Fargo customer for many years and today's experience made me want to change banks. I was a branch in Spokane, Washington... at the Safeway and was there to deposit a check into my account. There was one teller and I ask a woman who seemed to be in charge if there was another teller available. If looks could kill, I would be dead. She gave me a terrible look and said no. then turned and walked away... That was very rude...You guys need to tell your managers that they need to treat people with respect. My name is Tom Ogan, Phone # (hidden)... If someone does not call me, I will close my account.

best regards,


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Clarence Lawson Sr. - 4 d 8 h ago


We been asking for a Wells Fargo bank in Rincon, Ga for several years now. We had hundreds of signatures, and lots of patients. What is the hold up?

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Chris O. - 6 d 7 h ago


One of the tellers at the Winslow Az branch, named Laurel appears to be under the influence of something. She smelled like marijuana smoke and had to count my money back 4 times! She was slurring and it really made me upset. I thought Wells Fargo had drug testing on their employees!

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Mister 7 figures plus - 6 d 10 h ago

I have an apartment building and my renters deposit cash to my account. I just learned they no longer can.

I also tried to deposit $54.50 in coins and the teller last week and was shocked to find that the bank would not take my coins unless I produced a identification. I wasn't withdrawing but depositing.

I just called a local bank that told me they would be happy to take the rents using my deposit tickets. I will open 5 different accounts this month and close all my dealings with Wells Fargo.

Plus I will encourage my tenants to change to this bank as well.

What jerks are running Wells Fargo?

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Anonymous - 10 d 14 h ago


I am a long time costumer at this bank .I waa informed i wont be able to cash my check there only deposit...I been cashing theses same check for 20 yesrs every 2 weeks... Third st location treated me like i was trying to rob the bank

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Anonymous - 6 d 14 h ago

If you don't have matching funds or depending on your account history, they can require this. They always have the option to override it, its a bummer they didn't.

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GQ - 16 d 18 h ago


I am writing with an issue. Today my wife was parked in front of the ATM at 2709 Arnett St, Birmingham, AL 35214. She was getting ready to go up to the ATM to do a transaction and one of your associates approached the car to inform her she could not park there while they were walking in. I have a HUGE problem with this because our understanding is that ATM'S are accessible 24 hours a day. She was simply sitting in her car get everything together before the branch opened. She isn't a threat to anyone and it isn't our fault that the ATM is located right by the front entrance. I spoke with the branch manager about this and she said that this is "policy". I've been banking with Southtrust/Wachovia/Wells Fargo for 20 years. I have never heard of a policy where you can't park in front of the ATM. Am I missing something here? To access the ATM you typically park in front of it or somewhere in close proximity. There are no signs up that say you can't park there during certain hours it simply says 24 hour ATM. I am frustrated at the fact that my wife had to be subjected to this. My frustration will not go away until someone explains this to me. One policy strongly negates the other! Please let me know.

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Jonathan - 14 d 10 h ago


Wells Fargo makes up policies just to cover their fraudulent practices. Like how they take money out of my account with no authorization from me.

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Anonymous - 9 d 15 h ago

Same here!!!

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Anonymous - 6 d 14 h ago

This policy applies when the bank employees are entering the building before store opening and at store closing. This is because most bank robberies occur before opening or at closing when bank employees are entering or leaving and there are no customers inside. Pretty much every bank is like this. Whether there is an ATM or if they are just sitting in their car, its for the safety of the employees. Even if it were a 90 year old woman sitting in the car, the rule still applies. There could be someone in the back seat hiding waiting for the employees to enter or leave and then rush them at the door. Bank robberies happen every single day around the country but they don't report all of them on the news because it is "bad for business." If you have ever been a bank employee, you would know that there are lots of policies in place for the safety of the employees. Your bank probably shouldn't have the ATM that close to the door, but maybe its an old building or something. I'm surprised that the Branch Manager didn't explain this to you.

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Brian Stimson - 6 d 15 h ago

I've been a customer for over 20 years my wife died I have a check from her I deposited they sent it back when I told your rep they told me to have my wife come in my family is hurting and your piece of shit bankers are heartless (hidden)

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Anonymous - 6 d 20 h ago


I have been a customer of Wells Fargo for more than 20 years before was Wells Fargo and it was Signet Bank. I have a nice amount of money in my checking account and today I went to the Virginia Beach branch and was told that only for the customers they recognize do they not asked for ID but since they did not recognize me they needed two forms of ID . I have been going to this bank for more than 10 years and was very offended. This is not the first time this incident has occurred. Every time I go to this location on Laskin road I am harassed with different needs and policies they have. I even needed forms of ID to make a deposit into my own account. I have been loyal to this company for more than 20 years but they are not loyal to their customers and treat them poorly. I'm very offended and insulted by the way the tellers treat Me as a long-term customer. Unfortunately for you you will no longer have my business because of the reoccurring negative experiences that you continue to give me.

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Michele - 8 d 10 h ago

I have just read about 100 comments...all negative. And all I can say is Amen to each and every one of you. As of 12 am on Wednesday I will be homeless because Wells Fargo refuses to take a $950 that was taken from my account because their claims department made a mistake. I now can't pay my rent that us past due. The eviction is already ordered. Now, because of their mistake my account is negative and my child support that will direct deposit on Tuesday will be taken to cover the negative balance. And they refused to block the direct deposit. I jyst read their mission statement and damn near died when I read it, particularly the ethics section. They violate every single part of their code of standards. Thanks Wells jyst put a single mom and 2 children out on the street because you find it acceptable to steal my CHILD SUPPORT to cover the ignorance of your employees who apparently have no accountability. You will be hearing from an attorney....and I will be going to the media.

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Debra - 8 d 16 h ago


Wells fargo is HORRIBLE! Because of your system glitches my account was charged 2 times leaving my account at 2 dollars and now there is "nothing" they can do! What am I supposed to dp for the next few days with no money in my acct to take care of my kids or put gas in my car. Will be closing acct. First fraud accts and stolen money now this garbage. So done. And they dont even offer anything at all for they problems just oh well sucks for you.

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Disgruntled, previously loyal customer - 8 d 19 h ago


Wells Fargo has dissapointed me beyond measure today. Apparently last night system experienced technical difficulties, resulting in a charge occurring twice on my account. This left my balance at 7 DOLLARS. Imagine my surprise when I went to pay for my medicine and was declined. I called and asked for a temporary credit. I was told that Wells Fargo would not be issuing ANYONE a credit and to bare with them until Tuesday. Today is Saturday. So I am to go without medicine for almost 4 days because Wells fargo charged me 126.47 two times. I am so disgusted with the babk at this point and their poor customer service. They do not care about their customers at all and it is very sad. I have bee with them for a few years now and I never would have seen it come to this. I will be contacting my lawyers and news stations because this should not go unanswered

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Melissa Grsy - 9 d 9 h ago


I'm very unhappy that your new policy makes it where I can't transfer money from my wells Fargo account to my daughters Wells Fargo account at a branch. I was forced to use Zelle on the Wells Fargo app which made me think it was secure because it already had my daughters information listed. Nope, my daughter DIDNT get the money and my account says it was sent to her and your company says I'm out $100 now! This is a whole days pay. All because someone else put my daughters number on their account and my daughters Wells Fargo account has this number.

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Angry in NJ - 9 d 15 h ago


One of the worst run companies in America. Find another bank that actually cares that you are a customer!

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MArilyn DiAntono - 11 d 7 h ago


I had my 5 accts in the name of my trust.

Today at wellsfargo bank in Jackson NJ

I was told I could not deposit 2 checks because they are not named to the trust but to me. The bank has a copy of my trust and I provided my license. Since I am no longer able to deposit my checks, I closed 4 if my 5 accts and will close the last asap. After tr

Transferring my pension and ss funds. This action makes no sense!!!How can the Wells Fargo accept my pension and ss money

If it is not in the name of my trust???? I have banked with Wells Fargo and Wachovia for at least 40 years! I was very upset at your bank today!!!!!!teller said it was for my safety- but anyone could sign a check with the name

If my trust and what identity would someone provide?!!! Makes no sense! I am very upset with how I was treated today!!!

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Mary Martinez or - 11 d 13 h ago

I am a Wells Fargo customer living on social security in Idaho. Occasionally my family in the San Francisco Bay area will deposit some cash into my account. NEVER had a problem. However recently Wells Fargo will no LONGER accept cash into a Wells Fargo account IF the person making the deposit does not have a Wells Fargo account. The excuse was Wells Fargo no longer accepts cash. I am not talking about a large amount of money but this makes no sense to me. I have a Wells Fargo account. Please explain the difference to me when the money is going into a Wells Fargo account. Thank you

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Mistreated by Wells Fargo - 11 d 15 h ago


My son went to a Wells Fargo bank to make a cash deposit. He was told unless he is on the account he can no longer deposit cash. That change was made to prevent money laundering. We continue to be penalized by those places trying to prevent the unscrupulous from making illegal transactions. My son can buy a money order or a cashier's check and deposit into my account. Well, can't the criminal do the same thing. So what are you accomplishing?The criminals will continue to money launder. The good honest folks is who you are punishing. Let's get mad enough to close our accounts with Wells Fargo. Stop punishing the good folks. I called the corporate office to complain. The rep said he would note my complaint but no one else will see it. This is craziness!

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Carol Larry - 12 d 11 h ago


My church has an account with Wells Fargo and we make most deposits on Mondays at Las Vegas NV branch #0007437 10, normally between 6-7pm. I really appreciate the late hours of operation. But they don't staff the tellers accordingly. There is always a long line due to only two tellers (1 regular and 1 business). 20 people in regular teller line and 1 regular teller? Unbelievable!

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Acie - 13 d 16 h ago


Horrible horrible customer service. Officially shutting my account down today. I have been a valued customer for over 10 years and the service is horrible. I waited over 30 minutes to get a replacement debit card. The people working at the 25694 Highway 249 office are unprofessional and unqualified

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Anonymous - 13 d 18 h ago

To whom it may concern I have been a valued Wells Fargo customer since 93 and every time I go to the bank for help it seems that somehow there's nothing you can do for me so upon my last visit this morning I have decided to take my banking elsewhere because you seem to be too big for the people who made you what you are today I have stuck by you through name changes recent scandals and I am just tired of the whole mess sincerely Susan D henthorn

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Jonathan Ferguson - 14 d 10 h ago


Horrible banking practices. They will allow unauthorized payments. They will take money that is not theirs! Their customer service is horrible and hang up on you because you want your money back that Wells Fargo just gave away to someone with out any type of Authorization. I called to get it fixed...CC or Cece from the call center in Texas hung up on me because I said Wells Fargo committed Fraud on my bank account. She became very rude and hung up on me. Some customer service they have. Some practices fraudulent practices as well.

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Penny - 14 d 14 h ago



I am seeking information on how to request a contribution for an educator. I belong to Alpha Delta Kappa, International Organization for female educators. Every two years we pick an outstanding educator who receives funds from our Foundation for her school and personally. In this process, there are Regional Finalists. I am the Excellence in Education Chairman for the Southeast Region. I am seeking a minimum of $500 to award the Southeast Regional Finalist at the Southeast Region Conference in Baltimore, Maryland in July, 2018. Half of this amount would go directly to her school and the other half to the Southeast Region Finalist for the Excellence in Education Award. Could you share with me the process I should follow to request these funds?

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