Information, reviews and public commentary for US companies

 

Wells Fargo & Company

Rating
0.975921
Web
http://www.wellsfargo.com
Related
Wachovia
Address
420 Montgomery St.
San Francisco, CA
94163
Contact
John Stumpf
Role
Chairman, President and CEO
Phone
(866) 878-5865
Twitter IDs
@WellsFargo
General profile image

Anonymous - 11 d 31 s ago

I called two weeks ago because I had a charge on my account that was mistaken. I specifically told the representative NOT to turn off my card until further notice because the charge was a misunderstanding. The next day, while getting gas, my card was turned off

Wells Fargo'''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

'Wells Fargo''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Wells Fargo'''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

'Wells Fargo''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Wells Fargo'''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

'Wells Fargo''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Wells Fargo'''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

'Wells Fargo''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Wells Fargo'''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

'Wells Fargo''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Wells Fargo'''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

'Wells Fargo''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

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Anonymous - 7 d ago

I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was kaare promised a $100. Gift card. I was then told because it toji haan numbe rto bandh haok AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2,

. . ,., ., - -- -. .. . . . - - - - - - --. ., ., ., ., ., . , - = -=-=

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Anonymous - 3 d ago

called my bank, Wells Fargo, a few times last week about the SBA Paycheck Protection Program (PPP) and was told, "we are still waiting direction from DC". This morning, I checked the bank's SBA website only to discover Wells Fargo rolled out the program Sun. the 5th and they are not taking more requests due to cap limitations imposed by FDIC. The cap limitations are due to the bank's previous policy requirements (quotas) that resulted in tellers and other bank employees falsely opening accounts. So now what do I do? This is my bank and I want this loan so I can continue to pay my employees, the office rent, the office utilities, etc. I guess I have no other choice but to try .;.;.;.;.;.;.

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Anonymous - 2 d 14 h ago

0

I have a business account with Wells. I applied for the SBA Paycheck Protection Program Saturday and my submission was received by Wells Fargo. I received a response at 1:55 this morning stating that the status of my application was in their QUEUE and that they would keep me updated on the status of my submission to even get an application. I will be moving my accounts.

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Anonymous - 2 d 11 h ago

I bought your product { Desk Top Computer } in December 2007, Just before my husband left on Deployment for 3 yr tour of duty... My Gateway did more then saved my life on more then one occasion... Through the year of him being gone and myself working 3 and 4 job's and children preparing for collage your product needless to say was a HUGH part of our family... In 2010 I was told I was terminal and if I wanted to be around for my children I would have to stay in bed, { which is where I've been until just recently} If I had not had my Gateway which has saved my life and my sanity all theses year's ... Now It appears that my Gateway has taken it's last breath last night and it has hit me so very hard....

Everyone is saying Gateway is NO MORE and I should buy one theses ne...

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Anonymous - 2 d ago

Ross Store hillsborough ave Tampa Florida... After hurricane Irma. We have had a overflow of people blown in and shopping at our store.. This store is Dirty. Corporate wont even buy paint to paint the fitting rooms.. Very understaffed. Only one bathroom for the public and very unsanitary.. I thought osha was all about saftey and sanatation.. I have to buy my own antivirus spray.. Nobody wants to stay here and work. Let alone work. It is very very noisy from crying and screaming kids.. Parents use it as a play ground..

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Anonymous - 1 d 10 h ago

Wells Fargo Bank doesn't care about their customers, and really never has! They scammed us years ago and can't be trusted, which is why the FEDs put a lending cap on them, causing small businesses customers (like me) frustration in BEING SHUT OUT FROM GETTING HELP WITH MONEY THEY HAVE ACCESS TO TO KEEP MY BUSINESS RUNNING, AND BEING ABLE TO KEEP EMPLOYEES ON PAYROLL and have Health Insurance continue. SHAME ON Wells Fargo!!! I see a class action lawsuit coming your way - because of your past fraudulent activities,.. . .

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Archer - 1 d 12 h ago

0

Wells Fargo Bank doesn't care about their customers, and really never has! They scammed us years ago and can't be trusted, which is why the FEDs put a lending cap on them, causing small businesses customers (like me) frustration in BEING SHUT OUT FROM GETTING HELP WITH MONEY THEY HAVE ACCESS TO TO KEEP MY BUSINESS RUNNING, AND BEING ABLE TO KEEP EMPLOYEES ON PAYROLL and have Health Insurance continue. SHAME ON Wells Fargo!!! I see a class action lawsuit coming your way - because of your past fraudulent activities, we are suffering.

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Azalea - 1 d 17 h ago

1

I really tried to be a loyal customer, but this is ridiculous... I've been with y'all for 11+ years and it doesn't get better. I don't even have the strength to complain anymore... After this Pandemic is over I'm leaving and never coming back. I'm sad to have wasted my loyalty, but maybe another bank will appreciate my money more. Guess time doesn't always mean things get better. I waited for improvement and promises that never came about.

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jturiczek - 2 d 9 h ago

0

Last Friday 04/03/2020, I downloaded and filled out the PPP (Paycheck Protection Program) application from your site, and then called my local Wells Fargo branch, to ask about bringing it in. I was told that WF was not accepting the paper application from the SBA website, and that WF would have a PPP application site up and running "at the beginning of the week", and was given the web address, that had general information about the PPP and the link would be put up there. In order to due my due diligence, I checked for updates Friday night, Saturday, Sunday, and Monday morning, and no link ever appeared, so I called at 9:30 am Monday to inquire about an estimate of when the application link would be up. The representative told me that applications were all filled up on Saturday, and when I asked how that could be, he gave me the EXACT same website, and we both looked at it, and neither of us found a link to apply. He then proceeded to tell me that Wells Fargo was no longer accepting PPP applications, and that he was very sorry about the website! The end?..nope

Then I called WF main Customer Service Service number and waited on hold for more than an hour and a half, to complain and see if I could get help, and was told "too bad" again, and given another supposedly correct website address, even though they would t be accepting any more apps, and when I hung up, disgusted, and went to the new website address, it was the sign up page for WF online banking.

The End. Outta luck.

I went back to the SBA Resource page and put my zip code in to find other lenders, I also put the zip code in for the 2 towns next to me, and called nearly all of them, only to be told that they were still (!!) accepting applications but ONLY to existing business account holders. I'm basically just a one man S-Corp, providing services in the "gig economy", and no retail, and have very little overhead outside of payroll and health insurance, and business expenses for traveling. I just spoke to a friend of mine, who does the exact same thing as I do, and he was just approved today for PPP relief from Chase for nearly $20k. I don't know why Wells Fargo is punishing me, I don't know why they aren't accepting applications, but I do know I need the PPP help, and now I have nowhere to get help.

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GW - 2 d 12 h ago

0

In a time of crisis you can tell who the real American Humanitarians are. I filed for PPP with my bank - Wells. This was a few days ago. The same day that B of A gave out billions of dollars. Yesterday I saw that Wells was only going to participate to the tune of 10 billion dollars worth of loans. I wonder how many small businesses just got shafted because they only bank with Wells. Today I got a notice from Wells saying it could take a few days to get back to me but that I'm in a "cue..." It's a good thing I also applied with US Bank who I also bank with. Yesterday I got an application back from them and applied. The President should intact the War Powers act on Wells and make them take the majority of the PPP loans including non customers. Wells Fargo you guys are truly the BAD EXAMPLE of an American Company. When many companies are rising to the occasion to help us in our times of need you are stepping back and being spectators. I used to have a lot of money with Wells and as the service continued to diminish have moved it out of there. I hope your stock crashes. It sure deserves to.

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Pamela Sisco - 2 d 14 h ago

0

There are too many of us small businesses that have been denied the opportunity to file for the Payment Protection Plan. It is important to file a complaint with the Office of the Comptroller of the Currency, the better business bureau (who receives a lot of complaints about Wells Fargo) and the Consumer Financial Protection Bureau. The management of Wells Fargo not only failed its' loyal customers, but also their employees at the branch level. The aftermath of the PPP disaster was handled by the branch employees to represent the mishandling of the application plan. The associates were not given any indication of what was or did happen over the weekend the application was introduced to its small business customers. They like the rest of us were blindsided and were expected to provide damage control for Wells Fargo Management. Wells Fargo should be removed from the SBA provider list. If you want your voice heard I remind you to file your complaints to the respective agencies.

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David Bangle - 3 d 8 h ago

I am in the same unjust situation as the two previous reviewers. Our small business accounts and credit cards are also with Wells Fargo. April 3rd, the first day anyone could apply for the PPP loan, I called our local WF and asked how we apply. I too was told WF was not participating, until more details from Washington DC were known. I went to the sba.gov website, read all the information, filled the application, and started calling other banks. They were servicing existing customers only. Monday, April 6th, the next business day, I called WF and was directed to their website. I read that WF had a Sunday Press Release, announcing that they were participating, but that they were accepting no more applications. How could that be on a Sunday, a non-banking day??? Very Disappointed in Wells Fargo!!!

I will contact my congressman.

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Zoraya De La Bastida - 3 d 7 h ago

1

agree this is BS. They are only taking application from their preffered customers you know the very rich with huge bank accounts

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Anonymous - 2 d 14 h ago

We should ALL contact the congressman!

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Anonymous - 2 d 14 h ago

0

Wells Fargo does not care about small businesses. They cater to the larger businesses. During this challenging period with the VIRUS, Wells Fargo will not help the small businesses.

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jamesloancompany24@gmail.com - 3 d 5 h ago

TESTIMONY!!!

Do you need a genuine lender then contact James Guzman he is legit and trusted lender contact him via email: (hidden)

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Mark Steele - 3 d 12 h ago

0

I called my bank, Wells Fargo, a few times last week about the SBA Paycheck Protection Program (PPP) and was told, "we are still waiting direction from DC". This morning, I checked the bank's SBA website only to discover Wells Fargo rolled out the program Sun. the 5th and they are not taking more requests due to cap limitations imposed by FDIC. The cap limitations are due to the bank's previous policy requirements (quotas) that resulted in tellers and other bank employees falsely opening accounts. So now what do I do? This is my bank and I want this loan so I can continue to pay my employees, the office rent, the office utilities, etc. I guess I have no other choice but to try other banks. I am not sure how this will be received at lenders with which I have no relationship. I have had a business banking relationship with Wells since 2005, I doubt other lenders will service my request like a regular bank customer.

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John Stumpf n Charles Scharf are garbage - 3 d 10 h ago

You're FUCKED. No other banks will lend to you b/c you didn't have an established relationship w/ them prior to 2/15/20. Wells is GARBAGE. I'm in the EXACT same situation as you, I've already tried 4 other banks, same story everywhere. They are prioritizing (discriminating) their customers who had accounts before 2/15/20. So, like I said, YOU ARE FUCKED. SO AM I !!! I'm pulling my 280K from Wells, I hope there's a class action suit to follow, if not, I'll find an attorney and I'll happily be the lead plantiff.

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Zoraya De La Bastida - 3 d 7 h ago

1

we are all fuck so we need to take our money some where else if this is what they are going to do.... F them

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FS - 4 d ago

0

I have experience credit card fraud. I have been on the phone waiting for a customer service agent. Switched from one to another to another. Total time invested = 1hr 50min !

I was able to turn my card off online. I did a search online while waiting and found out that Wells Fargo had a data breach. This makes me suspect that my account information was compromised via Wells Fargo.

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Anonymous - 34 d 12 h ago

(SPAM)

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Anonymous - 33 d 22 h ago

Unbelievable illegal Evil.

You stole money and worked with criminals to get what you wanted.

Now what?

Nothing, because corporate greed and power is your name of your game.

Congratulations on ruining the world., ,, ,, ,

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Anonymous - 32 d ago

I called two weeks ago because I had a charge on my account that was mistaken. I specifically told the representative NOT to turn off my card until further notice because the charge was a misunderstanding. The next day, while getting gas, my card was turned off. I. Was. Heated. If in a perfect world I could teleport through my phone and smack the living hell out of that representative, I'd be a happy camper, but this isn't a perfect world. So instead, I tore into each person so they would know how detrimental and counterproductive it is when they turn off or block someone's card without warning; especially when I made it very clear that this was not a fraudulent transaction and a misunderstanding. They do this all the damn time and it is the big,, , , , ,

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Anonymous - 30 d 11 h ago

I called in to report an error on my account from Walmart. The 1st individual that took the claim after what appeared to be an extended amount of time. When she returned after a few holds, she informed me she blocked my card (which I inquired why did she do this without informing me 1st, because this should have been my decision); she then stated the individual (or dept) she was transferring me too would remove the block. This next individual blocked my card completely after repeatedly requesting she do not and I would allow Walmart to resolve the issue. Her attitude became one that is unaccepting to be allowed to work with customers' accounts. Grant it, I was upset because of the lack of time I had thus far spent on the phone to get what I assumed to be a simple issue resolved. I know why I was upset; what was her reason for being upset and to speak to me in a manner that made me feel like she was superior to me, "it is my money and my account", and I should have some authority to state how this issue would be resolved; her job was too present me with my options and allow me to make the decision (not be vindictive and close my card). I cannot go to get a temporary card because there is not a Wells Fargo in the city I now reside.

Although, the supervisor I s . . . . . .poke with apologized, this is still an inconvenience; I am having to change card information on a number of accounts for billing. Not to speak that I have to take time to get another bank, end direct deposits, transfer funds, etc. I cannot understand how this is acceptable in any manner.

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Anonymous - 28 d ago

Somebody stop talking so bad about our bank here please.... . . . . .

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Anonymous - 20 d 19 h ago

Why you want to block the truth ?

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Exasperated Non-Resident Account Holder - 14 d 11 h ago

2

21st Century Communications and Truth & Transparency that's ALL we account holders are requesting. Yet certain workers in various departments of Wells Fargo are somewhat bringing their personal issues to work with them and for whatever psychological reason take it out with account holders. My issue when poor telephone manner is used by Wells Fargo staff whom really are not having those frontline skills.

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Anonymous - 11 d 5 h ago

Why did the bank stole our money when we disagree. And now nobody answers and automatic block my accounts? Why? Why?

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Anonymous - 7 d ago

0

My card was turned off and my account was blocked...I had $35K in my checking account and had $5,000 worth of deposits blocked. I called 4X and after 30 each time it timed out...WF is the worst most irresponsible bank ever...I'm moving my money OUT into a local bank here in San Antonio.

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