Information, reviews and public commentary for US companies

 

Wells Fargo & Company

Rating
0.983923
Web
http://www.wellsfargo.com
Related
Wachovia
Address
420 Montgomery St.
San Francisco, CA
94163
Contact
John Stumpf
Role
Chairman, President and CEO
Phone
(866) 878-5865
Twitter IDs
@WellsFargo
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Stephon Moore - 4 d 7 h ago

1

***Pleas Read*** DO NOT OPEN A BUSINESS ACCOUNT WITH WELLS FARGO..... Your business will not be protected through this bank, they will lie to get you to open an account, "It's protected ", "wrongful charges reversed ", LIES, they ONLY want your money and will NOT fight for you. I suggest Bank of America or a credit union. Their dispute process is a joke(Well Fargo) for Black people and business owners. I provided receipts, information, statements and my dispute was still denied. And what really bothers me is Wells Fargo is NOT color blind. The condescending way they talk to black people is CRAZY... Loyal customers. I had my family member call in to see if it was just me, no he got treated the same way. Shunned by customer service, lackadaisical approach to helping. So I had one of my employees call in, Caucasian, and instantly he was helped with enthusiasm. She, the customer service rep actually showed compassion. Something I never experienced my 9years with Wells Fargo. It discussed me!!! I instantly opened up another bank account with a credit union. I have 2 bank accounts with Wells Fargo, personal and business, I WILL NO LONGER PUT MONEY IN EITHER ONE, money is not protected with Wells Fargo. Do NOT open an account with these crooks...

Stephon Moore

North Carolina

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jackeline - 11 d 24 h ago

1

I'm really upset because I'm calling Wells Fargo and nobody is helping me.I will contact the business bureau to see if somebody can help me. Wells Fargo is not learning with all the fines that the government imposed them.

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RJ - 11 d ago

0

Couldn't give Wells fargo a star at all, my goodness! I have never dealt with such a corrupted system! Wells Fargo literally uses any and every opportunity to rip people off. I had an automated payment set, though I did not have the total amount in my account at the time, Wells fargo decided to charge me 4 times as much than what was originally owed. What happened to 1 fee for that 1 transaction? The hardest part is getting a rep or anyone that works there to admit that Wells Fargo is stealing money from people. Yall love to go into customer's account and take money, charge with excessive fees within that hour! But the minute I call to have yall reverse these ridiculous mistakes "ohh it'll take 5-10 business days". No ma'am, no sir! As quick as you can take my money, put my money back if not twice as quick! If your IT department hasn't figured out a way to code in to stop automatic transactions or refund customers back their money without the hassle and "oh I'm sorrys", then yall need to regroup and find a solution asap because unpredictable shit happens. The least yall can do is be understanding, not make it worse with asking for more money or blindly taking it. What happened to customer service? The customers seem to always get the shorter end of the stick and quite frankly, I about sick of it. Because I can no longer trust Wells Fargo with MY money that I've worked hard for, my husband and I have closed out and moved our accounts to Chase, and Cashapp but 1, not because I love Wells Fargo, but because everyone needs at least one account and I rather receive direct deposit. Anyways, I'm sick of yalls B.S. this is certainly not the first horrific experience my husband, sister and I had with yall. Stop stealing and overcharging hardworking people!

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Single mom - 12 d 7 h ago

Wells Fargo stole $53,000 from me and manipulated my accounts - online showed a debit card ending in 3712 wa being used on my account when I'm the only one using account and my card does NOT end in 3712 - I called to make sure not responsible foe charges - they said no & charges credited back - next day charges back on but under my card number now when recorded phone calls clearly state the 3712 was an unathorized card & wont be charged - how does the exact same charge now show up same day and location wirh my card number. Fraud, fraud fraud! I am filing every complaint I can & news media is helping as well! Total lying thieves and won't pull surveillance to prove not me - pathetic piece of crap!!

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Anonymous - 12 d 19 h ago

I am writing you today to let you know that I used to be a customer for guite a while until you decide to change your policy again. My Daughter's in college and and sometimes she needs me to deposit money into her account, as does most parents with children in college. This new rule prevents from doing that. Who came up with that rule should be dismissed. What a terrible idea that was. She has now closed her account because of this. I suspect others will as well.

Michael Stone

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No Happy - 16 d 21 h ago

1

I want to inform you of a Branch Manager at the Wells Fargo, South San Francisco, Chestnut Center that is extremely rude. His name is Angelo Rivera and he needs to be dealt with. He should not be allowed to treat customers so rudely. I am a merchant with several accounts. When he denied me, making a transaction that I have been making for the past year, with a "NO" was unacceptable. I tried to explain to him that I have been doing this transaction with no past issues he Ignored me and replied "You can't do it" because the check says "&" and not "or". Then I ask if they can stamp the check deposit it in the joint checking account and again he replied "NO". He walk away form me when I ask him how long he as been the manager saying "two year". Other manager have known me for the 17 years I have been coming to this branch never gave me any problems. He made a very easy transaction difficult. having go out to use the ATM then come back inside and wait in line, just to do what I wanted in the first place. I received such disrespectful customer service from him. Nobody should be treated this way. There was no courtesy what so ever.

Even if I wasn't a merchant, bank managers should know their customers and not treat them so poorly. I let him know that is is being a jerk and an a**hole. I will continue to let him know what I think of him every time I see him. If he wasn't to be an arrogant a**hole I will treat him with the same courtesy.

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Ashland Wi. - 16 d 22 h ago

Wells Fargo owns my 83 yMother's house. She has moved out . Your bank has foreclosed on her. Your bank has hired these Salvage dogs to come and retrieve whatever the can take from the property. The problem is they have twice broken locks off my brothers garage on the adjoining property and have trespasses accross my sisters property which is also adjoining. In both instances the local police have been called and the salvage company has been run off.My siblings have made many attempts to contact the Wells Fargo representatives that have hired these people to do this work. They have even spoken to some. They always have to review info and say they will get back to them and never do. No charges have been filed as of yet but I am recommending to them to file criminal charges for trespassing and breaking and entering because it happened today the second time. Your bank is giving these Salvage people misinformation. I also told them they should call an old family friend who is a national news reporter and give her the info and let her see if this is a newsworthy story. I bet it is.

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chapin osbon - 16 d ago

0

i was hit with a spotify charge 4 times on two seperate wells fargo accounts and because they screwed and gave my new card info to a vendor who frauded my account in the past. and now they wont refund my money. really the worst bank i have ever been with. no accountability, fraud left and right i knew i should have jumped ship when the fake accounts scam happened. well i will be now 5 accounts will be closed and moved to another bank today. better buisiness beaurau, lawyer, ETC all over there desire to fuck over the people who provide their business. wow.

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You suck - 20 d 2 h ago

0

Wells Fargo Sucks! I have been a customer since 2003. I always pay my rent with Zelle. On August 31, 2018, Zelle clitched and took out over $1200 from my account. I called immediately after it happened, reported it, made a claim was told my money would be back in the account overnight. Here is it Labor Day and I have only 32$ in my account. They told me they were working to get it back but now today they say it can take 1-10 business days and that certain departments are closed. It Bull S... if you ask me you took it but can't return it and I have bills that will be cut off if not paid. Thanks Wells Fargo for your Loyalty!

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SMARTER THAN U WF - 32 d 9 h ago

5

Wells Fargo complaintsandhelp@ outlook.com

Well you can contact them through Email

Wells Fargo & Company Headquarters email complaintsandhelp@ outlook.com

Contact now

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Anonymous - 26 d 3 h ago

4

I agree having difficulties myself and no help{}{}

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Twinsbr03 - 27 d ago

1

I am disgusted with Wells Fargo bank right now. I've been a customer of that bank for more than 10 years. And while I am struggling and having the worst time of my life my bank is making it so I cannot feed my children because of the way overdraft fees are put into the account in reverse order. I'm at the point I am NOT going to wait for the class action lawsuit I'm about to file a lawsuit against Wells Fargo Bank and take this to every media person that will listen to me and blast Wells Fargo Bank all over the media.

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Anonymous - 27 d ago

I agree having difficulties myself and no help

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SMARTER THAN U WF - 32 d 9 h ago

5

Wells Fargo complaintsandhelp@ outlook.com

Well you can contact them through Email

Wells Fargo & Company Headquarters email complaintsandhelp@ outlook.com

Contact now

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None of your business - 46 d 15 m ago

0

You guys are fraud! And to cover your asses now you accuse other of fraud !!!! Wells Fargo is a piece of shit!!!

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SMARTER THAN U WF - 45 d ago

1

I totally agree NOYB I found out the hard way my card was closed I'm trying to purchase a airline ticket and it would not go thru and I have a 5 figure bank account balance... when u called the bank they" claim" a merchant notified them their account hat been compromised so they closed the account to prevent fraud........ that's why inn closing this account

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Lookbothways - 32 d 13 h ago

You went on an airline. And did not have card protection. Someone, had your account. Use a sub account. The different company. Not threw your card. Connected to your, five, figure accont.

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Change - 32 d 13 h ago

Then be toilet paper. Make it better.

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KAREN Burdick - 39 d ago

0

why is it when I went into 2 branches of Wells fargo they decided that I had a timeshare that we are renting out for some weeks and I need to pay them and will be reimbursed for people using. This is not the business of wells fargo and 2 of the banks would not do it. I know that this is legit and that is more than you can say about wells fargo. I am so irate with wells fargo as they decided if I should pay or not. This is crazy and not well appreciated. I will change our bank and I will be closing our account shortly. With all the thiefs in the company from bottom up this is crazy that they will not let me do what I want with my money. this needs to change. Our own money is our money. Rapid City, sd cannot do this to people they can say you might want to watch out but after the 1st stop I went home and called the bank it was going to and it is legit and they would still not do as I asked. It is my money and they should have done a bank transfer. You have no right to who and how I do with my own money. This was terrible and we all know that wells fargo had their own staff stealing money.

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Concern - 32 d 13 h ago

You got to gradually. Take money out your account. According to business, hobbies, trust, IRA, expense. Then transfer that cash to another place. If you want to take all at once. They can put 60/90 day hold. Use your mental, or bad investing. They will use any reason to hold. So withdraw, using banks, allowances, withdraw. Without the discredit, statements. Business as usual.

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Showandtell - 32 d 13 h ago

4

Wells Fargo has been my grantor institution. In Florida, Orange City. Has block all credit my Sacramento Account. Refused me loans. Charged me over draft fee. The while holding Family Trust. Approved share to cover, check cashing loan. Then changed certificate shares ownership. To check cashing, they owned. I was charged violation of trading. Used a deceased couple, case of violence. Placed my name as wife, increased cut 10-100. Claim me incompetent, to claim, my family property. I wish they would do right. I am not mad. But learned. About banking, court theft. I am learned. And I thank Well Fargo for that. All in all, the people their are nice. Business is shady.

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James A Williams - 32 d 20 h ago

Hello All

The Kennedale Texas branch of Wells Fargo are not to be trusted. They made a mistake with my account admitted to the mistake and still will not return the money they owe me . I was told it was a systems mistake. Therefore my claim is not valid. No wonder they have cheated before and will continue to cheat.

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Nadine Liberty - 39 d ago

Why does it cost me more to pay off a loan than I actually owe. Tried to refinance they refused. Had home loan never late. Never care for clients!!

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PL - 45 d 2 h ago

2

If I ever learn Wells Fargo cuts a deal with Facebook or provides ANY information about our bank account to Facebook, beside the fact I take all my assets and loans out of Wells Fargo in a snap, there will be a hell of a class action law suit.

I DO NOT and WILL NEVER have a Facebook account. I will NEVER do any transaction through any social media platform.

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