Information, reviews and public commentary for US companies

 

Xerox

Rating
1.25
Web
http://www.xerox.com
Address
45 Glover Ave.
Norwalk, CT
06850
Contact
Ursula Burns
Role
Chairman and CEO
Phone
(203) 968-3000
Employees
139,700
Twitter IDs
@XeroxCorp
General profile image

Anonymous - 1 y ago

1

As a former XEROX sales employee... I have tried approximately twenty (20) '800' numbers and can not seems to get a warm voice.

I finally had to call Ursula's number by googling Xerox Corp to get a number (hidden) but was told by an operator that they could not "national switchboard" provide phone number for former retirement plans.

I finally got through... To get a warm voice for Employee Benefits Services simply call (hidden) and do not select any options and wait until the voice messages cycle out and you will be transferred to a REAL LIVE VOICE!!! WOW!

General profile image

Anonymous - 2 d 13 h ago

Thank you. Totally frustrating. I am a spouse of a retired employee and can't get to talk with anyone because I don't have an employee number blah blah blah. Very very frustrating.

General profile image

RevJackGay - 62 d 19 h ago

4

Who is CarLa Harris?

General profile image

Lucy medaglia - 140 d 15 h ago

Rochester apprciates all the giving but apatt from rochester ny the federal funds went into batavia ny GLOW..and Buffalo ny was always the ripe off from the start of iron..works as that of lenny iron works started on 6th st new rochelle ny until the dealth of robin charle father

General profile image

Lucia ann medaglia - 140 d 16 h ago

I don't answer my phone cause why brother as my cell phone of (hidden) was stolen by debbie basil and my (hidden) is answered by either debbie basil or diane piedmont then you got idot face larry devita running around as the investigated of america cause he works for us senator charles Schumer ..the other orgy king that worked with retired united states southern district attorney ..to entrap elected officals or citizen to remove or take they wealth..using pc logic..david basil..david divert from Arizona..

I don't answer my phone to cause when you do it down loads a attachment and when messages are left debbie or dena basil erases them .

General profile image

Lucia ann medaglia-ask me I Know - 140 d 16 h ago

Im at jazz festival with some that talk disgusting publicity who is wanted on outstanding warrants for the same conduct of disobedience to public and my reputation as it is control and being done by county government since October 2016 by joseph piedmont diane piedmont x husband john rinaldi sister in laws karen marinnzino barbara rinaldi lacommare some politicans as us senator charles Schumer..new york state lt gov kathy hochul.her family...lewis lenz gina vecchiome UCLA and livingston county executive IAN Coyle with karen tremmer and bootleg lawyer Karen McCormick Queenan you don't present to court esp a state court federal matters..as lived recd my ssa..from October 2016..ive had them take picture of me measure my walk...speak against me in community's sexual molested my children abduct them off of trains..walking sleeping..as we my children and common law partner wife to be wants nothing to do with any of those who conducted fraud violance hate cruelty against us for the image of younger brother anthony medaglia coumo all you hear with this people is rape her arrest her..m.not my friends or will every be my relatives be carefull what you say and do against us for your wealth and job my be ours next.esp steven anello and john clancey of captial financial partners of too peg of rye.ny...LCDC is livingston county development corp that robbed from rochester ny budget by the phone.computer and securty system..to make them a depression city..not functioning as the money from livingston county ny went into buffalo.ny..listen to cheryl..swearing in service..when she said her first priority was to eliminate

.those in the audience reacted with a concern..those are the guilty..that stole rochester.ny funds to operate..as her daughter sung a song people it was dedicated to me and not debbie and dena basil or joann zottoli....cause rochester.ny ain't a county seat.

Remember that..good days are coming.

General profile image

Charles Simmons - 176 d 15 h ago

0

These people are complete idiots. No one knows anything and referred me to 20 numbers of other people that know nothing. Completely worthless. They have my benefits and know nothing.

General profile image

CrossCountry Mortgage - 1 y ago

(hidden) hit option 1. DO NOT hit anything else. let it go through the prompts about 4 times and it will finally forward to HR rep

General profile image

Jill M - 289 d 15 h ago

5

THANK YOU!!!!!

General profile image

Any customer - 1 y 55 d ago

0

I have been on the phone since 8am and have not been able to resolve my issue. I have been given 4 different numbers and transferred to 11 different people and not ONE person has helped. I am being told by EVERYONE that they cannot assist me because it is not the right department. If 11 people cannot assist me who can???? Why is it that no one know who can assist me including a SUPERVISOR. This is the WORST customer service experience!!!!!!!!!!!!!!!!!

General profile image

Kirk Chisholm - 1 y 81 d ago

0

Good morning Fred. I want you to understand my journey to this point, this Monday morning. Last Friday I called service because my machine has no toner and is DOWN. I contacted service when your number: (hidden), at 2 PM, provided NO ASSISTANCE, no one was there to speak to and I was caught in an endless loop pressing ZERO to speak with an operator. Service did a remote in to see if the XDA CDS software was functioning. The service representative was able to determine that it is working, I should have received toner except that auto-replenish dropped the ball--his words. I have no idea which one of your many, many layers of bureaucracy is responsible. He transferred me to the supplies number (hidden) who told me I needed to contact 'Page Back'. Page back, (hidden), informed me that my account was almost like Page Back--not quite--and I needed to contact XPPS, (hidden). Of course XPPS was unable to help me and gave me the number to Mallory: (hidden). Mallory essentially hung up on me when I expressed displeasure about the journey I have described. As I have personally shared with you her behavior was deplorable, and is she isn't terminated she should at the very least HAVE NO CONTACT with customers. HOW DARE YOU ALLOW YOUR EMPLOYEES TO TREAT A CUSTOMER LIKE SHE DID!! HOW DARE YOU!! As the saga continued, you, Fred, promised me delivery of the toner on Saturday. THAT, AS EXPECTED, DIDN'T HAPPEN. So here I am a VERY, VERY, VERY, VERY, VERY, VERY, VERY DISSATISFIED customer. What are you going to do to correct this situation? Kirk Chisholm, MSW, CASAC Clinical Director NYCATS a RevCore Recovery Center 598 Broadway 2nd Floor New York, N.Y. 10012 (hidden)

General profile image

Nancy J. Maurer Puzek - 1 y 99 d ago

0

Being an ex-employee I cannot get any cooperation for the information that my Attorneys' office needs. Many many times I have been direct to the Benefit services web site and complied w/ all questions asked. I finally reached contactme and I left my request. I called yesterday and was told I have to go back to the web site. Why??? I complied w/everything. I need my info and I am sure there is a way that this info can be sent to me w/o all this hassel. This info is very necessary.

General profile image

Jean Renoir jr - 2 y ago

0

This comment was posted in Amazon area and should be on theXerox section. Here is the comment :

Have you ever done business with XEROX ? I experienced a disgracefull fact concerning one of their product ; The Workcenter M118i, but no longer in their radar. No service available. Discontinued product. No more part nore service. I might try to fix it with a proper tech book but... they also mentionned that the tech guide does'nt exist anymore. The investment was important to acquire this model in 2006 and, I'm being told that the legal guarantee has end. You wan't it darker?

Personalized image

dpereda - 6 y 88 d ago

@XeroxCorp: Are you ready for the #USOpen? We're counting down the days, follow us from 8/27-9/9 for live updates from Xerox onsite #emp

Personalized image

Haggerty14 - 6 y 88 d ago

"@Habitatedm: TY @XeroxCorp for your volunteers on our St. Albert buildsite."

Personalized image

Habitatedm - 6 y 88 d ago

TY @XeroxCorp for your volunteers on our St. Albert buildsite.

Personalized image

CamBurnham - 6 y 88 d ago

RT @XeroxCorp: Are you ready for the #USOpen? We're counting down the days - follow our handle from 8/27-9/9 for live updates from Xerox onsite!

Personalized image

kenericson - 6 y 88 d ago

I'll b there! MT @XeroxCorp: Are you ready for the #USOpen? Follow our handle from 8/27-9/9 for live updates from Xerox onsite! #emp

Personalized image

XeroxEvents - 6 y 90 d ago

RT @XeroxCorp: So who is going to #GartnerSYM in Barcelona, nov 5th-8th?

Personalized image

cholubaz - 6 y 92 d ago

@XeroxCorp @XeroxSupport I fixed it and just emailed back support with the details RID : 18494523

Personalized image

WesTexPrinting - 6 y 92 d ago

Personalized image

WesTexPrinting - 6 y 92 d ago

Personalized image

WesTexPrinting - 6 y 92 d ago

Other Reviews & Comments

Cricket Communications, Inc.
Sand Girl I called because my service use to be absolutely amazing an ... 

Bank of America Corporation
Kalua Sir FLAGGED WHY BECAUSE YOU COCK SUCKERS DONT WANT OTHER PEOPLE ... 

J. C. Penney Corporation, Inc.
o sir Mr. Johnson, is it possible that one small choice you shoul ... 

Wal-Mart Stores, Inc.
Anonymous I believe your Eureka, California store is being used by th ... 

AOL
Davey Jones Aol Headquarters +'1 -8-7-7-9-1-O-7-1-8-2_

Paypal
Paula Steve I am having the same problem with PayPal. There is a limita ... 

Quaker Oats Co
Ellis Please oh Please bring back maple life, none Of the other f ... 

Denny's
Sonja Ortiz The Danny's inside flying J in salt lake city Utah is defia ... 

Food Network
George Hey Lynne, In the past you have mentioned grandchildren,obv ... 

Jack in the Box Inc.
Joseph I got the Eclub email stating that from 11/16 through 11/18 ... 

Cheddars
John C. I was hesitant about writing this, but if a customer doesn' ... 

Ashley Furniture
VERY UNHAPPY NON CUSTOMER This is a complaint filed on the Ashley website on Sept 28t ... 

Fox News Network, LLC
Bill Rogers When Fox News came on cable, I luckily received it from my  ... 

Domino's Pizza, Inc.
Anonymous THE SERVICE AT CONCOURSE PLAZA IS ABSOLUTELY RIDICULOUS! 2  ... 

Rooms To Go
R. Bertsch My husband and I bought a couch,love seat and dining table  ... 

Barnes & Noble
sandy About a year ago, as I was checking out at the Sherman Plaz ... 

Panera Bread
kjtarrant2000@yahoo.com Worst service ever at the Lansing Panera store. Expeditor i ... 

Victoria's Secret Stores, Inc.
Kimberly I don't understand how you can advertise for free products  ... 

AT&T
Kim Literally have had nothing but problems the past 2 mi the w ... 

Jo-Ann Stores, Inc.
Diane I just visited the Tooele, Utah store and was treated like  ... 

AppleBee's
al brooks My boyfriend and a couple of friends visited a applebee's i ... 

Albertson's LLC
Anonymous Your Safeway Store in Petaluma can is now housing homeless  ... 

TGI Friday's
Raimon L Sandidge The Tgif Friday's at the Cap Center. Is the worst place to  ... 

Dollar General
Anonymous Yes Richard you need to be fired for the job you did all th ... 

The TJX Companies, Inc.
Checks are so outdated! People still write checks? LOL

Lowe's
Living in Lowes Purgatory I would love to trade installation nightmares with you. Sig ... 

Church's Chicken
Susan Churches in Denham Springs and Watson Louisiana are just ho ... 

Lg Electronics USA
Teri Wow, we have the same situation, fridge went out 8 days ago ... 

Outback Steakhouse
Anonymous Outback, Bluffton,sc , rudest and most abusive owner ever e ... 

Enterprise Holdings, Inc.
JS Armstrong Today around 5:50 PM EST my nephew was attempting to rent a ... 

P F Changs China Bistro Inc
Kathy & Tom T Hi! We were on Route 1 in Princeton,NJ on November 15th 201 ... 

LA Fitness
PISSED OFF The LA Fitness in Cape Coral Florida SUCKS! Their hot tub i ... 

Taco Bell Corp.
Barbara Boland My hubby picked up 8 tacos just now due to my not feeling w ... 

The Wendy's Company
rhbaker The colony Texas store is a joke, this was my last visit ev ... 

GameStop Corp.
Swise Shelby, NC location. Associate: Brandon.

24 Hour Fitness
14 yrs of membership and I can't renew! No Cust Svc!!! Where is the CUSTOMER SERVICE? I tried paying my invoice on ... 

Papa Johns
D. Millican Today I ordered and not only was the driver late and the pi ... 

American Express Company
Mike My money has been on hold since November 10th due to Americ ... 

American Airlines
One Of Your Frontline Employees I realize that some of these comments may not be justified  ... 

Petco
I have seen things with my own eyes in your stores. So has my daughter. We were mortified. Never went back there again. How can you sleep at night? Is the money really worth it? Are you really happy with yourself? Shannon Clement

Target
Customer Since 1994 During the afternoon of November 13, 2018, I had time to sh ... 

Starbucks
Sad Cappucio Lady Terrible news!!!!!

LA-Z-Boy
Gary Cullins My wife has a medical condition that caused her to have tro ... 

Costco
Vol Williams Two years ago we bought new all season Michelin tires for m ... 

Kroger
Angel Givens I did work for King Soopers in Colorado Springs #134. They  ... 

Amazon
Anonymous People who read this listen let's file a class action lawsu ... 

Sprint Nextel Corporation
Bill Recently divorced, I paid car insurance and ex paid cell ph ... 

Circle K Stores Inc
gloria jalali This is my second time writing a review. I read the low rat ... 

Gold's Gym International, Inc.
Sam count me in!!

United Parcel Service, Inc.
HHHEEELLLLLLPPPPP Since Tuesday, November 13, 2018 I have been on the phone w ...