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Anonymous
D Boyer
1 year, 3 weeks and 5 days
It's been OVER A MONTH WITHOUT AIR CONDITIONING..... our case worker won't email or call us. He said he will authorize a new unit and will send the pick up ticket to our professional installer!
Mohammad HayloAnonymous
Shanda
1 year, 3 weeks and 5 days
I'm so sorry you have to deal with this too. Unfortunately, I don't have any air also. Its been 4 days now. When they sent the tech out I had air, and now I don't. He claims I need a new unit. This is just a shame that they do us like this! Something has to be done! This guy had his son..that's not licensed or a contractor doing something to my unit and now its not working. I'm so pissed right now. At least they authorized you a new unit. He told me I would have to pay &4500! They are just sucking money out of us and providing us with little or no customer service. I have filed a complaint with the BBB. I'm just sick of them,