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Anonymous
DCM
1 year, 23 weeks and 1 day
I rented a car in November of 2019. I returned the car with no damage. Now, on March 23, 2020, I received a letter from a Collection Agency that I owe Avis for Hail Damage. I received no notice from Avis since returning the car in November of 2019, then, a company I have done business with for over 30 years treats me like a common bum. This is simply not right. Chasing old loyal customers away with bogus claims sent through a collection agency is not a way to built a bigger customer base.Anonymous
Sommer
1 year, 3 weeks and 5 days
They inspect the car at drop off. If it was not moted in the walk around inspection and marked, well they can do that. So not let them get away with this.. contact your bank if they took the money also and fraud it.
Also contact you govenor of the state you rented in and city complaints.