This is Sheila Christmas i received your letter today, 4/24/20. I had to change my email address because of being hacked. (hidden)&i do have a new debit card also.
Customer service sucks pond water scum thru a dead ducks ass.
Trully the shittiest of of that so called customer service, and liars @ that.
Horrible customer service, horrible contractors, horrible handling of issues.
They say that things are preexisting to keep from fixing it. The contractor they send don't even know how to fix stuff. Even simple plumbing stuff. And their contractor won't call you they want you to call them . Sad when their own contractors tell you to go with another home warrenty. Mind me of miracle on 34th street when santa send a macy shopper to another store..
I have had them since 2004 and have had issues with my AC that they agreed to replace and after 2 weeks without air, that part still has not been ordered! I am looking for a new company!
had two warranties with them
horrible experience each time.