Information, reviews and public commentary for US companies


7-Eleven, Inc.

1722 Routh St., Ste. 1000, 1 Arts Plz
Dallas, TX
Joseph DePinto
President CEO and Director
(972) 828-7011
(972) 828-7848
Twitter IDs
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old is gold - 2 d ago


Mr joseph Depinto i owned and operated 711 stores for 28 years i sold my last store due to my needs towards my son for special needs .but when i was done i wanted to go back to my 711 franchise i was dis op pointed as things are change towards old franchises .711 wants new people that is good but experience and what 711 system is known no body can do better then a old experienced franchise .i was not just operator but i am a business woman and my records shows my success .

I hope you will see this i love my work i started when i was 26 years old i can never be happy any where not at all as this is what i love to do .Run a successful 711 in a community thats what we are .I except to hear from you thank you

shahnez sheikh

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JLA - 3 d ago


I buy two quarts of Borden milk, three times a week, from the same 7-11 store on north hwy 98 and Daughtery rd in Lakeland Florida. I live approx. 30 miles from the store but when I go into town i always get two Borden chocolate milks (quart size). This morning at 8:45 am I bought my milk and went to work. It tasted funny so i checked the date. Sure enough, it was four days past the expiration date. I took the milk back after I got off work and was told "sorry, I cant do anything for you". I only wanted an exchange, and Ive been buying milk there three times a week for almost three years now. I will NEVER buy any milk of any kind, or anything else there, EVER AGAIN! They sold me bad milk and would not exchange it the same day. SHAME ON 7-11! Im forever done with YOU.

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Anonymous - 3 d 7 h ago

There is a new 7 eleven that open up by my house on horseblock rd Suffolk County long island NY. Was happy to have this store in neighborhood. It is the worst 7 eleven iv ever been in its dirty. I'm always says to guys in there clean up so one going to fall get hurt ignore me well any way today before work u go in I get a butter roll they make I found a empty toilet paper roll in my bag mind you I didn't realize cause I'm driving no paying attention to something that should not be In their I had enough I called who ever I could to in specters board of health. I'm disgusted with this store iv been in thousands of 7 eleven love my big gulp. Sean McGuire long island NY

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N - 4 d 8 h ago


7-11 has the worst customer service that I have ever seen. Exspecialy the one downtown off Bryan St. In front of the train station. They are very rude and thinks that everyone is stealing. I work downtown and I will walk all the way to the plaza store then to have to deal with Abram and his employees. The women there are nice but the guys. They need new management

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7-11 Eyesore - 6 d 4 h ago


You have a store being built on the corner of Old Mill Rd and Lakeline Blvd in Cedar Park TX. This eyesore has been under construction for almost a year. It's filthy, unkempt and overgrown to say the least. The last thing the neighborhood needed was another 7-11. The ones in existence have had credit and debit cards scammed at the gas pumps. Doesn't your company monitor your franchisees as is the policy with other corporations.

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Anonymous - 8 d 9 h ago


Hello went to your 7-11 on I-70 n vasquez Blvd in Denver,Co and bought a money order for $30.00 dollars and didn't need it 2 days later so I took it back to the same person that sold it to me and he made a phone call to his boss he said he couldn't give me a refund that I had to take it to Walmart I always was told if to take money orders back to the location were you bought it from it's nonsense sometimes went at 3 in the morning after work and they would tell me they were close because they are mopping and cleaning. Use to love goin to 7-11 but now I gotta find somewhere else to go use have a serious problem here

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Anonymous - 10 d 5 h ago

I visit the 7-11 store on 5th and 116th street. NYC. The sales associate was so rude he snatch the bag of chips off the counter threw it in a bag and tossed it my way i was shock. I snatch my money from his hand. I go to the 7- 11 aways on 116th and 2nd the sales associates there are so very nice and pleasant. I didn't expect that at all but i was in there once and a lady was so upset from the treatment she had received maybe you need to speak to that store about customer service.

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exnyccustomer - 11 d 4 h ago

What is it with your corporate owned stores in NYC. Every store that is corporate owned has no ability to keep panhandlers away. Only corporate owned 7-11s not franchisee owned. When I encounter this situation I would look up on your site if the address is corporate owned or franchisee. Every time there is a panhandler I walk on down to a bodega 5 doors away instead. And how do you expect someone to be attracted to take over that corporate store when every time they check the store out there are panhandlers scaring away customers? Or landlords to renew a lease??

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Mik - 18 d 4 h ago


I live here in Montclair California and I just want to put in a complaint about one of the 7-Eleven on the corner of Central and San Bernardino and the owner is price gouging and I'm getting sick of it.

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Anonymous - 18 d 10 h ago

Worst 7.11 bathroom.

This tittle must go to the facility in newark airport .

Broken with dry fiscies toilets and smell of urine.

Also the food area is loaded with flies and dried condiments

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Anonymous - 20 d 5 h ago


Very bad experience with your employees. Very rude and could not help me...

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Anonymous - 21 d 9 h ago

I went into your 7-11 store at 8180 Blue Diamond Rd in Las Vegas Nv on 10-29-17 the girl that was working behind the counter her name was Holly was rude every other word out of her mouth was a profanity I was never so insulted to be spoken to like that how you can employe people such as her and expect to have repete customers I will never go back to a 7-11 store again I also plan on iforming the news paper as to what type of people you employe and the rudeness they treat people with Signed a never again customer

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W Ditzfeld - 23 d 4 h ago


Just saying the manager of the 7/11 or the stripes store in lampasas tx, had to be the sorriest example of a so called manager that I have ever seen in my life. Just saying I have been the lead man ,the supervisor, the owner or just in some type of leadership position most all of my life. So I know how to lead a crew, it is my opinion that the manager of this store couldn't lead a horse to water. I have seen her yell and cuss at employee's on the floor in front of customers. Now as a leader that is something that I would never do . In my opinion if a employee needs to be talked to or reprimanded in any way, then you should take that person to the office or somewhere away from other employees and especially customers to talk to them .

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Sheronica Nelson - 25 d 46 s ago


Yes I'm here at the location on Davis on Davis Avenue and y'all have signs up 343 nakoosa hot dogs and he also includes the buffalo wings and a half fourth pound big bite the young man which name is Craig still have up here at the location I also asked about the smaller big bites and he said they do not have any in the store could someone please contact me about this issue at (hidden)

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Ms Walker - 25 d 9 h ago


Im costumer who went to your 7 eleven on 2990 west broward blvd in Ft Lauderdale Fl went a pump to get gas slide my card the machine said begin pumping no gas go inside to be told they don't have gas. Ok no problem leave my card text me I've been charged for gas I didn't receive went back to the store to be told it would be put back on my card it wasn't went back to the store where a manager or sale associated was rude. Call corporate office on a Sunday made a complaint at 10:21 am to be told I would get a called. No call came now it Wednesday still begin told I will be contacted. This very bad business for gas i never receive but was charged for and a hold been on my card from Oct 21 up to now Oct 25. Very disappointed

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Amanda Ford - 26 d 35 m ago


Hello my name is : Amanda and I bought 3 containers of pairie donut holes from 7)11 on October 19 didn't realize it had mold on them I ate one of the blueberry and returned the packages told the clerk they gave me the refund .....but I had extreme pain for three days.. I went in the same 7/11 today and saw that all the blueberry donut holes are still on the shelf ....I'm soooo disappointed......

This was the only 7/11 I go into but not any longer

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Julia Horne - 26 d 9 h ago


Went to a 7 Eleven at 3613 Lane Ave S in Jacksonville, Fl 32210 as I usually do to get a cup of coffee around 435 am and was told by a new clerk that they wasn't allowed to make coffee before 5 am.I have traveled to many states and was able to get a cup of coffee but never heard of this policy. This is really troublesome because I like this store but within a month a new WAWA is opening directly across the street.

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Anonymous - 26 d 16 h ago

I have been a 7-11 customer for over 30 years and I am seeing a very bad decline in service. Was in the DFW airport and asked them to make Decaf coffee and supervisor said they don't make decaf in the afternoons. That does not make sense- that's when most people want Decaf coffee.

Your NEW APP does not work!

May change to another coffee- it's too bad

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Dissatisfied cunsume - 28 d ago

The 7-11 on Goldenrod & Lake Underhill in Orlando close to the Florida Hospital has many issues- have tried to call to ask if the had an item so I didn't need to drive unnecessary late at night - they refused to answer.The phone company verified no issue with the tech.i kept getting different answers - several answers with no response- then a fax machine several times. I also think there is an issue with stealing when it comes to cigarettes.they will pressure you to buy a carton , but the price is ridiculously high compared to other stores - including othe 7-11s t is also understaffed, when I go in the only person working seems to always be in the back or bathroom- if I were a person who steals, I would take whatever I could get my hands on. This is a incredibly poorly run store - and something needs to be done. But I doubt it will , since the complaints seem to go ignored since the others do, and the phone never seems to be answered.

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Disgusted customer - 28 d ago

I was spit on amd called vulgar insults by the employees at the 7 11 on marsh. Its all on their camera. Something needs to be done

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i want him fired - 29 d ago


I went to 7-11 for some ice cream and cigarettes on sat night around 9.30pm, in Hampton Va.. the one on old Buckroe rd Hampton Va. I walked around the store to see if I wanted to buy something else, as I came to the counter I ask for 3 packs of red Newport shorts cigarettes, the worker then told me that he wanted me to take out everything I stold from there, I was stunned to hear this person say this, I have never stold anything in my whole live, I emailed 7-11 and they gave me a complaint number, still have not heard anything from them. I am going to keep on till something is done, this worker should not be working in a 7-11 store and I promise to keep going till something is done, I even ask him to call the police so they could search me, he refused to, and would not sell me anything, if 7-11 hires workers like this, then no more 7-11 for me and all 15 people who work for me said they will not go to this store ever again.

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Heather Michele Merlino - 30 d ago


I am disabled and have a lisenced registered service dog and was blocked entering a Ft Lauderdale 7-eleven by the manager George Cassava and told I was not allowed to enter with my service dog and threatened with a tress passing charge if I didn't get off his property. He refused to give me his name so I had to call the police to get it. Discrimination against the disabled is a federal offense. I will be reporting

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luis - 30 d 10 h ago


I want to 7- eleven in Uncasville ct the cashier put the money on the wrong pump the other cashier come acussing me stealing the gas swearing at me in front of 10 customer , when she found out I was ,right .didn,t to say she was sorry ,, tell to leave the store the first chashier told it was her fault cause she put it the wrong pump ,this happen at 430 pm 10/19/2017 look the store veido

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PISSED OF CUSTOMER - 32 d 8 h ago



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I am at 7-Eleven on Corkscrew Road and Three Oaks Parkway in Estero Florida I am trying to purchase a $20 gas card for a gift they said they don't have any they don't know what it is I couldn't I wasn't able to purchase one so I know I have to go to Sunoco that's bad for business thank you

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