Information, reviews and public commentary for US companies

 

7-Eleven, Inc.

Rating
1.008282
Web
http://www.7-eleven.com
Address
1722 Routh St., Ste. 1000, 1 Arts Plz
Dallas, TX
75201
Contact
Joseph DePinto
Role
President CEO and Director
Phone
(972) 828-7011
Fax
(972) 828-7848
Twitter IDs
@7eleven
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linda j fox - 2 d 10 h ago

5

Good Evening,

I hope this will be read.I have enjoyed working for your company for over a year. I'm retired but I wanted something part time so I started working for store #35084 in n.y. I'm an old fashion hard working person and enjoyed training and helping the new people coming . I enjoyed everything about working for you. I had to quit Saturday Dec.8th.I have never called in or missed a day worked every holiday.I was written up the 2nd time in 1 year and 2 months.

I expect what I did and I always improve my work. In my write up she stated if not improved I will be separated from company. I thought we were given 3 write up's and terminated. my manager never gave me a chance, I was written -up on tues. and went in to work at 5:30am she came in at 6:30 she was nasty to me. we had a truck come in that fri. night as always I had a tote behind counter that I put away by 8am. I went to make more coffee and when I returned she had dumped the whole tote on the floor. then went in back area. I'm sorry but I don't have to take this from her. I was so mad that I clocked out and went where she was and said I quit. I truly loved my job greeting the people that came and helping the new people working there to do a great job for the customers and your company. thank you for the job

Have a good holiday

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labinskigenei@yahoo.com - 2 d 13 h ago

1

I stopped at two of your 7-eleven stores last week trying to purchase a $10.00 gift card and. they could not load the cards for whatever reason. I wrote and called your headquarters .Everyone I talked to and emailed were very helpful and kind. but.I was promised coupons as an apology for my troubles from Jennifer Beckley. I never received anything. I have since bought gift cards at another store ( not 7-eleven) I'm really upset about my experience with 7-eleven

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SkBaker - 8 d 11 h ago

On Dec 6, I went to a 711 location on 42 between 8rh and 9th av to get a big gulp. Got some ice, there was a cardboard there as well to block the ice from flying to the floor I think, I pressed the Sprite but it was dark thought it was coke so I poured it out pressed Sprite again and when I looked in the cup there was a roach in it. I was so disgusted I just put the cup down and just walked out. This happen around 11pm. The fountain needs to be cleaned, I'm completely traumatized will stick to bottle beverages from now on and buy ice cups from the deli thanks.

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SeattleGreek - 11 d 31 m ago

1

Good day -

I have been meaning to write to you for a few months now because as you may or may not know the City of Seattle has added a sugar tax on REGULAR soda's and I drink Diet soda's and have not run into this problem before, but at your West Seattle location at 2429 Harbor Ave (and probably others) they are charging the exact same price for both.

When I asked the manager why am I now being charged the same price as sugar soda's, I was actually told that they consider "Splenda" to be a sugar, which it's NOT, so they have been charging me and many others $3.95 for a 20oz / 591ml Diet Pepsi/Diet Coke, etc. !

Your prices are ridiculous as is but this is the ONLY convenience store for a couple of miles and it's right off the exit at the beach so right

now there is no competition in that area.

In any case this would be considered price gouging, which is illegal !!!

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Tk - 11 d 10 h ago

Today Dec 4th 2018, about 5.24 pm visited the 7-11 store on Schaumburg road, and East Ave, in Streamwood.

The clerk acted very rude, and discriminatorily told me to get out of the store.

I was picking numbers for my Lotto, Mega, and powerball. Writing them on slip, and he even took away my filled numbers-slip. Hope he doesn't use my numbers , or else it's court battle for them, and seven eleven.

Cashier did not even know that there is no table in the back of the store, for writing lotto number.

Cashier told me to go on back table( to write) and gave my spot to some white women, scan her lotto ticket. Very rude cashier.

Repeatedly told me to get out insultingly.

Very rude cashier at this location.

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K. Mitchell - 12 d 16 h ago

0

I visited your store located at 14th & Florida Ave in DC and slip upon entering the door. Your clerk didn't offer to assist me in getting up. There was no rug detour incident like this. I am a senior and I am thankful that the injury was limited to pulled muscle. The staff no respect and honestly no accountability.

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lkkjlkjljkljl - 11 d 17 h ago

fuck you!

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Anonymous - 15 d 6 h ago

0

Was discriminated

and embarrassed at the 7 eleven on Pecos and Las Vegas Blvd for the last time!

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Anonymous - 18 d ago

7 Eleven located at 1717 E. Pflugerville Parkway in Pflugerville, Tx...on 11/26/18 at 6:15 pm the female employee supposed to be working was too busy flirting and trying to sell marijuana to the guy in front of me to do her job. He comes in to buy cigars and she starts off talking about weed to him immediately and that she can hook him up. Doesn't know the guy or anything about him, but assumes because he buys cigars he is smoking marijuana. The guy clearly wasn't interested in her or the weed. Then the female customers she has an attitude with and acts like she doesn't have time to wait on them. I mean is this establishment selling drugs and the employees trying to pick up men or selling gas and convenience store items? This needs to be addressed or turned in to the local authorities!

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BKVL... What It Takes To Do The Job Right - 18 d 14 h ago

0

HORRIBLE attitude and customer contact at location 1950 E Touhy Ave, Des Plaines, IL 60018. I am a field test and tune consultant with a LP gas tank exchange problem. Your case # is (hidden)31337. There was definatly NO drop/stop 30-30 displayed when I entered location on 11/22/2108. There is now NO WITTDTJR for this case number. I expect a solution for inadequacies occurred at this location.

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Ann - 22 d ago

4

4880 Boulder hwy las vegas neveda 89121 I see your employees are carding everyone purching liquor & tabbacco produts more these days ! I need to understand why does the mgr have her child hanging out shes only 13 years old many witnesses have told me and ive also seen her 13 year old daughter behind the register ringing up customes also touching cigarettes also selling them and beer and wine how does this work ? Im reporting this to law inforcment and many more . when this mgr was told about her daughter she lied about the situation there are alot of witnesses. Also please inform her a convenient store is not a safe place for a child should be hanging around any thing can happen. Please take care of this for the saftey for for her daughter

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Fix it - 22 d 36 m ago

0

There is also another employee aundrea she works gave yard she has been harassing another employee at work the mgr does nothing about this !!! she takes sides and this is causing a real stressed out work inviorment . this is not healthy. something needs to be addressed about this situation bullying at work and nothing is getting done . i will b addressing this situation as well this employee bad mouths her every time they are working together threatening to hurt her always bad mouthing her to every one even the customers. I hope this problem gets addressed soon its a shame to have this employee bullying co workers and sexully harrissng male co workers . you need to fix this !!

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samad ashraf - 24 d 15 h ago

2

Samad Ashraf

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Sarah - 26 d 7 h ago

1

I have some issues I can't get resolved, after speaking to 3-4 'Persons in charge' & got nowhere...who do I contact for serious issues ? I want the TOP TOP PERSON in charge to pls respond & or call, as I would greatly appreciate your help.. I won't talk to the same jerks again,, want issues resolved ..will call board of health or My congressman if TOP dog can't or Won't help . Thank you

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Laura Aleman - 26 d 17 h ago

0

U really need to train ur customer service people never dealt with someone WHO WOULD NOT HELP LET ALONE GIVE US A SUPERVISOR ANN WAS COMPLETELY RUDE WE FOLLOWED ALL INSTRUCTIONS WERE TOLD IF ANY PROBLEMS PLEASE CALL WE B GLAD TO ASSIST U YET THIS ANN PERSON REFUSED !!! I CANT BELIVE U HIRE SUCH RUDE PEOPLE!!!!NOT ONLY R WE GOOD DAILY COUSTOMERS I ACTUALLY WORKED FOR 7 11 I SO DISAPPOINT IN THE WAY THIS HAS BEEN HANDLED I AM SURE THIS WILL B OVERLOOKED BUT WHEN U GET MORE AND MORE COMPLAINTS U MAY REGRET NOT BEING ON TOP OF THESE ISSUES

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Anonymous - 31 d 16 h ago

Your online application is trash

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Joseph - 33 d 12 h ago

5

Manager is wonderful

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Daniel R. Ball SR X costomer - 63 d 15 h ago

0

hands down the worst 7 eleven in the entire world is located in taylor Michigan. Most of the workers there are rude and the owner doesn't care about customer service.specialy the night shift are the laziest people ive ever dealt with. One of them seems to be on crack or something..They refuse to take the bottles back after 2pm. 2pm in the afternoon..what the hell?.ive had many issuses about bottle returns in the past. two 15 packs. lazy lazy lazy. wonder if owner knows this is going on...I doubt it.the money order machine hasn't worked in 6 mos. the girls at night allways say bottle machine is broke and they say no cans after 2 in afternoon.One night the night girl says to us as we walk in ..boy I wish ya wouldn't of come in I gotta POOP. Her exact words. Last night was the kicker. went in walk by desk said I got 3 dollars in cans grabbed a 15pk and was going get 2 packs of smokes and play keno she says no returns after 2pm and tells me if you don't like it don't come here.WOW...same girl that had to poop a week before..Needless to say..I WONT BE BACK.. I get gas and coffee in morning and beer later.On a daily basis spend at the least 30 bucks a day.Must not be enough to be treated with some kind of respect. pretty sure customers help make there payroll. guess the night shift feels that they are above having to do some simple customer service. bye bye.

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Anonymous - 38 d 18 h ago

I think the one in Grand Prairie Texas has you beat...they are absolutely terrible and filthy!

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Glen Lapp - 34 d 11 h ago

0

I live in Niagara Falls New York and they franchised all but one location. I have called 7-Eleven corporate no less than 50 times regarding an inside job with lottery ticket scams and I was held against my will buy proclaimed murderer. He would not let me enter the store until I got an OK from the cashier that she knew me as I was walking my Shih Tzu at three in the morning. I have talk to no less than 30 different people at 7-Eleven and every Received not one phone call from anyone!! I called Tokyo Japan Who owns 7-11 Corporation and they are in disbelief that no one has called me regarding any of my issues. I have complaints at every store in the Niagara Falls area where I live and have received not one phone call. And they did something regarding my point because of my 7-Eleven app that I play the games every night and the last person I spoke with said that there was a disagreement when I was allegedly cold by someone but I was not. Since I made that phone call they have not given me any point whatsoever when I play those stupid games to earn more points. I have 4531 points right now and I should have over 5000. There is only one location that is still owned by corporate and that is the only 7-Eleven that I will go to now.

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THE THREE KINGS - 38 d 13 h ago

3

greetings on and all- a legal issue.

the USDA DOES NOT CATAGORIZE COLD SANDWICHES MADE BY 7-11 ON THE SHELF AS ""PREPARED FOOD" EXEMPT FROM PURCHASE WITH FOOD STAMPS WITHIN THE STATE OF COLORADO. THE STATE ALSO DOES NOT SHOW BY WORDING A DIFFERENTATION OF CATAGORY FROM THE USDA GUIDELINES ON WHAT IS A ELIGABLE PRODUCT TO PURCHASE WITH SNAP OR YOUR VERSION OF FOOD STAMPS.

SEVERAL STORES IN DENVER HAVE REFUSED TO SELL THE ITEMS BY CALLING THEM A " COLD PREPARED FOOD'' THEREBY VIOLATING FEDERAL POLICY AS A ELIGABLE PRODUCT FOR PURCHASE.

IT IS BELIEVED BY THIS CORRECTIVE ACTION IN PROGRESS THAT A DISTINT DISCRIMINATION EXIST AIANST THE HOMELESS IN THE DENVER METROPOLITIAN ARREA. BE ADVISED IF YIOU ATTEMPT TO PURCHASE A '' STACKER" WITH FOOD STAMPS IN DENVER.

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Ms Purple - 38 d 16 h ago

1

I went to a 7-elven store late last night after dropping off a church member a brought me a cup and a few other items. I went to a different 7-eleven closer to home my cup stated free first fill. I got to 7-eleven and the clerk stated only at the store where I bought it from . That means I have to go back across town to get my free fill. That's my fair I may never g back on that side of town for a while

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Anonymous - 76 d 17 h ago

1

Who do I contact about hours taken away from me my manager took 5 hours away from me when I worked my hours. And I pull doubles this last week 2 days doubles and she wants to know how I got over 60 hours I haven't had a day off in 2 weeks

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Skydiver - 53 d 15 h ago

3

Look up in your YELLOW BOOK; search for labor attorney and sue your manager!

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Chanpreet Singh - 51 d 9 h ago

hi

can i contact hr office via email and what is their email?

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no name in Coloraado - 39 d 6 h ago

Skydiver

Good luck with that advise

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