Information, reviews and public commentary for US companies

 

7-Eleven, Inc.

Rating
0.983607
Web
http://www.7-eleven.com
Address
1722 Routh St., Ste. 1000, 1 Arts Plz
Dallas, TX
75201
Contact
Joseph DePinto
Role
President CEO and Director
Phone
(972) 828-7011
Fax
(972) 828-7848
Twitter IDs
@7eleven
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Anonymous - 14 h 13 m ago

0

Horrible place to work for. I was fired for putting in my two week notice. Was told to TRAIN a manager, finish my shift and no long had a job. This is very unprofessional. After being used for things that were NOT my job. I will never recommend anyone to ever work for this company.

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Future ex-employee - 1 d ago

0

I had an interview setup an when i went i was denied. I was only a couple min late. When i asked for the manager she did not come. Very poor management skills. Very upset. This was in parma,ohio on ridge rd. The staff an management there was not polite.

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Anonymous - 2 d 17 h ago

Your store in Lynn Massachusetts on the corner of Boston Street and Myrtle Street the store has been closed the people I use in the back of your building for a big rubbish dump site this dead animal feces and everything there something needs to be done before I contact the Department of Public Health and a Board of Health I hope you respond to this soon and secure your property

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Sam - 4 d 12 h ago

0

Hi I had to going to 7-11 114 Gaffey street do a employee harassing me threatening to beat me up Calling much in a Fagge don't need to be me up and calling me names and the book and yet your management still hasn't done anything about it .

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Donald Sotelo - 4 d 17 h ago

Say my name is Donald Sotelo and I'm not sure 7-Eleven in Escondido California off the road of the corner of Center City Parkway and Washington and Washington and you're one of your employee just refuse service from me because of the word s***and as well she disrespected my wife you can get contact me at (hidden) that you would like to display review

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Lisa - 7 d 29 s ago

3

I went to 7-Eleven on Skillman Street in Dallas Texas June 15th 2018 upon entering the store the rug doormat seem to be out of place and a unsafe position which cause me to fall after the fall there was two employees who did not ask of my well-being if I needed any medical attention at all one walked right past me..

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Dustin Bass - 7 d 12 h ago

3

Went to store in Odessa tx located on e University and e loop 338 about 3 weeks ago with a coupon for 1.50 off 2 cans of Copenhagen. The cashier who was alone said she didn't know how to do coupons. She asked to keep the coupon to find out to use it. I paid full price and was told come back tomorrow and I'll return your coupon. I have been back 5 times and she is never there and no one knows anything about my coupon. I never got her name but she is an older white lady. I find it irresponsible to leave someone working alone with not any knowledge of their responsibility.

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Fabio torres - 11 d 9 h ago

0

I came to the store at 8395 w Atlantic Blvd in pompano beach 6/11/18 at 7:28pm tu buy a car wash premium for 12 dollars, the car wash was down. It wasn't working, I spoke with the CSR and told him that I have to come back for refound because I was in extremely rush. I came back at 10:43pm and another CSR didn't want to refound my money when he knew the car wash is not working. What's going on ? You guys need to train well the CSRs. Not manager around. Now I have to drive for a third time to get my money. This type of situation need to be address for the district manager.

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T. Hull - 12 d 20 s ago

0

The 7-11 at 440 s. Buckner Blvd 75217 Dallas tx. Store # 39412. I don't know the workers name but the colored man that works over night. He is really rude and doesn't care to help us when we come in to buy something. One night my boyfriend went up there and before he went inside he was shot with a paintball gun several times at close range. He walked in and asked if he could please use the bathroom to clean up and make sure he wasn't hurt to bad. He asked the colored guy and with an attitude he said the bathroom is closed!! So my boyfriend said please man I just got shot and he said "Did you not hear me the first time, the bathrooms are closed!!"

I want to say how rude and not helpful to a customer. Me or my boyfriend comes up there all the time to buy stuff. He wasn't going to do nothing wrong. If he would have been shot with a real gun and that guy tell him that I promise 7-11 would be getting a law suit. He could have opened that bathroom door just so he can make sure he wasn't hurt really bad.

This man needs to learn customer respect and lose his attitude fast. Thank you

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Jed Checketts - 12 d 10 h ago

3

7-11 store on 16711 Vermont ave. in Gardena Ca has no ice for the last 3 days. Soda is flat and iced coffee is out

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Joseph Scott - 14 d 10 h ago

1

I visited the store located at 111 N. Carroll Avenue in which the service was horrible. I ask for assistance in purchasing a cord to recharge my cell phone. After several minutes of waiting (which I did not mind), a young lady came over an assisted me. The items in that area were locked with a security device and required a sales associate to access the item I wanted.

Upon retrieving the cord for me I approached the counter at which time a different female cashier scanned the item for purchase. The price turned out to be $17.99. The problem is that the the displayed/advertised price was $7.99. The cashier (who's name is Elsa) refused to honor the advertised price. I then requested a different cord. She retrieved another cord from the same shelf. She rung that cord up, and it showed $9.99. Again, the cashier refuse to honor to listed price. Since I needed the cord due to my phone having only 14% life left, I had to pay that price.

I took photos of the listed price, the device, and my receipt. My question now is what can 7-11 do to make me whole? I have been a faithful patron of 7-11 for 40 years. I am starting to see why QuikTrip is taking over. Their gasoline is less expensive, the staff is friendlier and more professional, and I have never had a problem with QuikTrip's service.

I would be more than willing to talk to someone and submit the photos I took regarding this unfortunate event. I am truly disappointed.

Kind regards,

Joseph A. Scott

(hidden)

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Not a happy customer - 16 d 12 h ago

IF there isn't anything done SOON to clean up your store on Willard Ave. in Newington,Ct. I will call the board of health. I can assure you this store will be shut down. It is disgusting in there. There is no way on earth that this store would pass inspection.

Is anyone at your corporation willing to step up and do something about this filth ?

If not than I will........

This is not my first complaint to you.

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Susan Preciado. - 17 d 7 h ago

2

Hi. I live one half block from 7-12. I would be there at least once a day for frinks(as would many of my friends) if you had crushed ice. Don't you know that's the trend now. I took a Maverik cup in there's store just now and had ice put in it. The chunks were stuck together and I couldn't even fit them in my mouth! Just FYI. I only have gone in there maybe 3 times this year. 7-11 is a relic from the past!

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Darrius Joyner former employee - 23 d 8 h ago

0

I worked for this company two months it was a franchise and the owner was ok but he mother was the worst boss ever I came in if there was call-ins I stay longer to help with the store only problem I causewas being on my phone n I have 4 small kids I never held up customers for my phone the lady name is Nora her son Chris is the owner I was never told I was fire by my boss or the owner my coworker told me n my check was short I worked 55.42 hours n was paid 320 she even send police to my house for no reason my name is Darrius Joyner I hope this make it to sumone who can do sumn 7.25 is not a lot I worked three jobs they have no type of organization n there bed bugs at the store I brought them home n had to throw clothes away I won't got to that 711 ever again

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Senka Pdx - 23 d 15 h ago

0

Hello,

If I need to report a incident, comment or leave a review....Where and who do I contact and how?

Also, report incident requires an answer or follow up, who do I contact to make sure it's been read/heard and what's next?

Thank you

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MRS.LEWIS - 28 d ago

0

I visited 7-Eleven at 111 N. Carroll St. and wouldn't you know, the cashier has horrible Customer Service. The red head cashier non America cashier had the audacity to ask me my items, not offer a bag and after I requested a bag she tried to shove it at me instead of placing my items inside the bag...I politely stood there until she bagged my items, then she shoved the bag at me, and I politely asked her to give me a refund and wouldn't you know, she couldn't understand English. She asked me why did I want a refund and I told her, You know why, "RUDE" INSTEAD OF THANKFUL FOR HAVING A JOB"!

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7721song@gmail.com - 32 d 9 h ago

hI i AM JASON SONG. IS YOUR COMPANY JAPANESE ?

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dennis - 33 d 18 h ago

3

in kelowna bc great store gordon an bernard. they need more locks for garbage or wall done. i have shop behind them and me an my client are tired of seeing bums eat out of your cans aka bins. cant you donate food to foodbanks instead of giving to town bums. i love my 7-11 an all its staff but the bins with food have to go so bums cant eat in front of my business

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mk - 120 d 16 h ago

0

Owner Richard for 7/11 at 2000 Alafaya trail in oviedo florida is very rude and dis organized, very sad that a chain like 7/11 will let someone with this attitude to run their stores.

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Owner Richard - 42 d 18 h ago

im sry <3

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Liberty - 35 d ago

0

I live in Bradenton Fl and my 7-11 is the closet convience store near me .(53rd AveWest) In fact I could walk there in 5 minutes . I buy gas there and scratch off tickets once and a while.There is a blond ( not natural) there that comes on at 2 PM shift. She has the worst attitude and is totally a Bitch! If I was a bitch I could understand but I am the most friendly, considerate, person ,never meet a stranger type and totally understand waiting on the public. So I'm very nice to her. She may not have another customer and when I walk in its like "Oh,its you!". She never says Hello,Thank you bla bla bla! So after a year now I'm pissed! If she hates the public so much get another damn job! I can shop somewhere else. I would call the manager but sometimes its the manager that causes employees to hate their job.

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dane - 38 d ago

i was almost tazed and kicked out for simply stateing the teler took my quarter the manj coverd for employe said he couldnt tel ivd been kicked out two months for nothing dont let manj cover watch vid ur self and question teler urself she states only i said she took 25cents thats all i want reinstated today or tom this is b s return call today dand (hidden)

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William Block - 127 d ago

Store asst manager MIKE has barred me from store at 936 BROADWAY CHELSEA MASSACHUSETTS 02150 CUZ I PUSHED HIM AWAY FROM ME . I AM IN A WHEELCHAIR AMPUTEE LEFT LEG.I HAVE APOLOGIZE TO HIM AND HE USED FOUL LANGUAGE STATING YOUR STILL NOT WELCOME IN MY FUCKING STORE. I'VE BEEN GOING TO THAT STORE FOR 1 YEAR SPENDING ALOT OF MONEY AND TO BE TREATED LIKE A PIECE OF GARBAGE BY MIKE IS DEFINITELY UNACCEPTABLE

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Mike - 42 d 18 h ago

sry :(

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Donna Clearwater FL - 38 d ago

0

Handicap or not doesn't give you the right to assault someone person you're lucky you will not thrown in jail.. . The manager acted accordingly, to protect himself and his customers, apologizing was the right thing to do, you owe that to the manager, but if you only apologized to get back in the store(as it seems) then maybe you need to stay out of all public stores!

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Donna Clearwater FL - 38 d 3 h ago

0

For a few months now a group of neighbors were meeting at 7 11 everyday in Clearwater FL to buy a French Vanilla ice coffee, myself, I would stop in twice a day for the ice coffee, and then I'll always buy something else while there.. . We all stopped going after we found out that 7 11 did something incredibly stupid, the replaced their most popular drink(French Vanilla ice coffee) with a dark brewed black coffee.. . We no longer go into 7 11, we cancelled our membership too! Whoever 7 11 pays to make these dumb decisions is out of touch with the public!

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ankervinje@att.net - 42 d 16 h ago

1

I can not do appllactio aplacation at 711home pag line getstore number ,pat -time and the city in it put o jicms page I can not sumit it

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ilove 7/11 so do mcu h - 42 d 18 h ago

5

7/11 is my favv store i love to by dogs food there lol LOVE U JOSPEH DEPINT oOO u r my dAD

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Former employee - 44 d 12 h ago

0

I am a former employee of the seven eleven on Abrams and Collins in Arlington TX 76010 I have been treated with disrespect by the manager and the employees I worked there for a year or two

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7/11 biggest fan - 42 d 18 h ago

5

i love 7/11

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KC - 57 d 12 h ago

4

To whom it may concern,

Please don't let this get lost or over looked.

I have been drinking your go!smart cold press for a long juice for a long while now....

DELISHOUS !!! Honest

Thank you so much for this drink.

May people see how mm mm good it is...

Guys try it

KC

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love :)<3 - 42 d 18 h ago

i love u ,<3

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Colton - 72 d 48 s ago

0

I aint got paid in damn near a month. Todays payday but no check no direct deposit no money payed to me at all.

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yikez - 42 d 18 h ago

omg~~!

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Jim - 124 d 10 s ago

0

I purchased a product on Saturday 02.17.2018 from store @ 9351 LBJ Freeway and noticed the product was our of date so went back about an hour later. The employee that I made my purchase from was gone so I explained to the clerk on duty. The clerk immediately snapped back at me they do not have customer service they only sell. I explained as politely as I could given the fact the clerk was rude for no reason. He asked me for a receipt but I also explained I was not given a receipt. The clerk accused me of making up the story. I'm very offended and surprised a retailer would allow employees to hold a position where they are meeting the public. I have a picture of the rude clerks and a picture of the store. This is not the only rude treatment I have experienced in 7-11 stores. I am interested to know if these employees are legal as they seem not to be able to speak English.

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Concerned - 115 d 11 h ago

you seems to be the problem.

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teehee - 42 d 18 h ago

shut ur mouf

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DeeDee - 109 d 19 h ago

small convenience stores are bad for this. and if you ask for a receipt, they simply give you the debit receipt or credit card one. In future, ALWAYS ask for the till receipt, this puts them on notice, plus, now they remember you,

I was impressed, I went in the next day to a store across the street from my building (Bromleys in Calgary). There was a charge on my receipt for an extra item I did not get. He apologized and refunded the small amount. So I go there when I can to give them the business for being decent about it. Everyone makes mistakes here and there. But CYA is the rule. Always ask for a receipt. Its hard to remember, but they cashier won't so you need to.

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Joseph Hotto - 159 d 10 h ago

1

I was at the 7 Eleven at 1650 W San Marcos Blvd today at 5:30 PM, and when I made my transaction, the cashier was very lazy and apathetic. I informed the guy that a label of a drink (Mango juice) on the Big gulp soda dispenser was missing, and he ignored my suggestion. I went ahead and made my transaction, and he was playing on his phone. I felt taken aback by how apathetic the cashier was, and he appeared too tired to help other costumers.

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7/11 is life :)!! - 42 d 18 h ago

omg!

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ajani - 141 d 19 h ago

0

my name is ajani and i wanna file camplane against 7 eleven .

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7/11 luver :) - 42 d 18 h ago

:( why would u do tht

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Priscilla - 69 d 19 h ago

0

My name is Priscilla and i Went to the 7 eleven located on 890 Washington store 34657. They had cork screws behind a sign that says 1.85 . When I got to the register the young lady stated it was 3.99. I took her back to the rack and showed her the 1.85 tag. She pulled the tag off but left the cork screws there. Back at the register I explained since they had the wrong price they should honor that price. It was more then one cork screw on this bar so that's where they place them and didn't remove the previous label. So as a customer I should have gotten the cork screw for the listed price. The manager had a very nasty attitude when declining to honor their mistake. Very unhappy with their customers service and not resolving the situation as s manager should.

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Anonymous - 58 d 7 h ago

I see that 7elven does Not reply to complaints

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lolz - 42 d 18 h ago

hi hello hi!

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Disenchanted - 58 d 7 h ago

0

I know a known felon that is in charge of money, at one your stores, I guess background checks are not done by 7 eleven . Port Lavaca Tx 77979 Store#36505.

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Anonymous - 58 d 7 h ago

No one from corporate reads these it's useless

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Anonymous - 54 d 14 h ago

Nope.i know of a sex offender at a 7 11

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Anonymous - 43 d ago

sex offenders aren't allowed to shop?

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Nobody likes a Rat. - 53 d 14 h ago

5

Speaks magnitudes of volumes about the individuals whom you associate with "Disenchanted" How's that foot taste?

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