Information, reviews and public commentary for US companies

 

7-Eleven, Inc.

Rating
1.063869
Web
http://www.7-eleven.com
Address
1722 Routh St., Ste. 1000, 1 Arts Plz
Dallas, TX
75201
Contact
Joseph DePinto
Role
President CEO and Director
Phone
(972) 828-7011
Fax
(972) 828-7848
Twitter IDs
@7eleven
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Ilene Harrison - 3 d 13 h ago

0

Went to get a drink from 7/11 on Sycamore Sch Rd. & Summer Creek. Well I paid for 3 Super Big Gulps. Lady working in store had an attitude. She was rude to a guy in front of me.. So I paid for the Super Big Gulps and dropped his on the floor inside the store. She's mopping the drink up. So he goes to get another drink, and she tried to charge him. He comes out empty handed. I ask him where is his drink he tells me the lady said he has to pay again. I go in there and ask her nicely and she tells me he break it so he doesnt get another one. So I ask her why? She tells me that's the rules so I tell her that I want my money back for the other 2 drinks and she tells me no, because I walked out the store with the drinks and gets an attitude with me. So I poured a half cup of Dr. Pepper on the floor and she told me I was not aloud back in that store and if I came back shd was going to call the police on me. I said do you want my name she said no I already got your license plate number. I don't have a plate on the front of my car.

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Pat Blue - 4 d 14 h ago

Please stop allowing cashiers to take money from charity boxes!!!! I've seen this happen one too many times. Augh!!!! Glades Road and the Turnpike in Boca Raton, Florida. I witnessed the cashier grab money from the Hungry Children box to make up for a guy buying cigarettes. Before I had a chance to offer to pay, her hand went into the donation box. She became furious when I brought it to her attention. Enough!!!!

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Tom Pincheck - 5 d 36 m ago

3

Your store that's still has the Sunnoco name here in Cocoa on 524 , next to the golf driving range and across the street from the Cocoa Fire Dept. fuel sign has not worked in about a month now....I am not going to purchase fuel when it's not advertised the cost

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D in nyc - 5 d 17 h ago

0

I live in Manhattan ny. Today I went to buy a cup of coffee, while I was pouring myself a coffee a female customer who was on the phone ran into me while on her phone she wasn't paying any attention and caused me to get burned!! Then one big fat female employee started to yell at me because I told the lady to watch out and pay attention! I couldn't believe the way I was getting treated at that store!!!! What a craphole!!!!!

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Kayla - 10 d 15 h ago

0

Please check your messages. I have a casenumber about an incident that happened in your store in Miami lakes. 7520 nw 186th st Hialeah Fl, 33015

My bf was neglected a phone and told he can sleep in the store front, and he ended up getting robbed. They treated him like a dog. They neglected him help, told him the phone doesn't work but he could sleep in front. He ended up getting robbed. $129, go pro, wallet and belongings. Around 5 -6am a 7-Eleven employee felt bad and allowed him to use the store phone. Around 11am I called store (Which their phone works perfectly fine) I asked to speak to manager. When I spoke to her, she hangs up on me. I call back and the same lady tells me their is no store manager, nor does the premise records survallence.

Miami lakes is a spanish populated community where being white you are oppressed and treated very racist. My bf is a beautiful 30 year old white male in uniform, name tag and work hat. Obviously distressed from having to walk miles home... was denied a phone? Because the store phone wasn't working. He didn't need to sleep on the streets because no one wanted to help him...

He is traumatized and it caused us a lot of stress looking everywhere for him. There's a lot of people in need of jobs with good hearts. Why do you have a bunch of Spanish racist nazis working at 7-Eleven on 186th and Miami lakes? Everyone is playing games at store protecting one another instead of being apologetic the least.

I been trying to get a hold of a female of Florida 7ellevens. Leaving countless of messages to corporate with no one helping. It is a joke you have employees treating hard working white people like homelessness or dogs. No human should be treated that way or have to endure the experience of getting robbed.

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Derek a Pierre - 12 d ago

I hope someone sees this and contact me as soon as possible before this situation get any worse I was advised by police to contact corporate office, I am located in Washington DC I observe one of your employees under the brand name 7-Eleven disrespect many individuals standing in line including me, he told me he would kick my ass for asking for a napkin after I made a purchase and the tapes will show you that my telephone number is (hidden) thank you

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Anonymous - 12 d 17 h ago

I went to buy A powerball ticket $4.00 the clerk charge me 40.00 for the ticket! I told him how can that be it's only to lines $4.00! He wouldn't fix it! So I call Corporate! Iam getting the run around! Really sucks

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Lena Odonnell - 13 d 15 h ago

0

MAY I SAY, JESSE JAMES USED A GUN!!

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George - 13 d 12 h ago

MAY I SAY, JESSE JAMES ALSO DIED AT THE YOUNG AGE OF 32 DUE TO A FIREARMS RELATED HOMICIDE!

So, what's your point?

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Landin Moosman - 14 d 8 m ago

1

I was told by an employee that I couldn't wander around the store to wait for my money to get on my card so I can purchase stuff...

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Billy R. - 20 d 35 s ago

1

Hello I'm very up set with the 7-11 near my home I got fuel for my 07 f550 6.0 wrecker yesterday to go and service a customer when the truck be gain to stumble on the expressway I was able to pull off the road to a bp station with the customer in tow after waiting 4 hrs. for help for me and the customer to get towed back also I did call the manager of the 7-11 to inform him about it and later I went to the store to speak with someone and they gave me the corp. number now my truck is at a shop all because of bad fuel . AKA -4400 PLEASANTHILL RD KISSIMMEE FL

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Jeff - 23 d 14 h ago

0

The 711 in gaithersburg under the hidden creek apartments is a joke.has to be family owned. Its like they just dont care about nothing.. Just left was the only person in line and had to just sit there at the register and watch 3 employees talk about who knows what while i sit the contemplating if i was gonna lose my mind or not and finally was helped..not sure if this makes a difference but they suck

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Paul Howard Duran - 53 d 2 h ago

4

What is it about your clerks? Within the last two weeks at three locations, they won't let me get my Slurpees in the fifty two oz. soda cups any more. Even though I have been getting my Slupees like this for over thirty two years! From 1987 through today at this location! 1. Location One. Bellflower Blvd. and Rosecrans Blvd. City of Bellflower. Sunday two weeks ago. He: "That is the last time you use a soda cup for Slurpee! You do not know what cup to use!" He angrily snapped. Me: "But I have been doing this for over thirty two years at hundreds of locations! Why are you telling me this now?!" He: "I don't care! No more soda cup for Slurpee!" He snapped back. Me: "Ok. I'll get my fifty two oz. ice drink from ARCO AM/PM from now on! Good going! You just list a loyal customer! 2. Location 2. Bellflower Blvd. south of Artesia Blvd. City of Bellflower. The following Wednesday. He: "Hey! That is the wrong cup for Slurpee! Why did you use the soda cup?!" Me: "Is 7-11 run by idiots?! Every time I come to this 7-11 I always get the same thing! A fifty two oz. Slurpee! So what?! Just charge me more like they all do!" He: "It isn't the extra cost, it's that you are using the wrong cup!" Me: "Awwww! Shut up! You miserable Muslim!" Same location last Wednesday. The clerk charged me $3.90 for my fifty two oz. Surpee and said not a word. 3. Bellflower Blvd. and Rosecrans Blvd. Yesterday Wednesday. I saw a different clerk. As I approached the register the clerk shouted out in shock! He: "What??!! That is the wrong cup! Let me show you which cup to use!" He said laughing at me as if I were a dumbass. He comes back with the large Slurpee cup. He: "This is the cup you are supposed to use! You are not supposed to use the soda fountain cups!" Me: "What the hell?! I have been getting my Slurpees like this for over thirty two years! From 1987 when I started working with a lawn mowing man! Why all of this stupidity now?!" He: "You are not going to be getting your Slurpees in the soda cups any more!" Me: "Ok. I am tired of this crap! I am contacting your corporate office and let them know that at two locations you treat me like a dumbass who doesn't know which cup to use! Lets see if they give me permission to keep on using the fifty two oz. cup. If not it's ARCO AM/PM from now on!" So? What is your take? May I continue to get my fifty two oz. Slurpee for $3.00 (what this clerk charged me? Or the $3.90 the other clerk charged me, or do I go to ARCO AM/PM where they all charge me $2.69 for their ice drink in a fifty two oz. cup?

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Me made mistake! - 53 d ago

4

Sorry! It was $2.90 what the clerk charged me!

Not $3.90.

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R - 50 d 18 h ago

5

Sounds like you're just a racist piece of shit who was too stupid to buy a Slurpee correctly and projected your miserable insecurity onto someone who looked brown. Glad people your age are dying soon!

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7 - 11 - 50 d 10 h ago

Paul - You need to go. We would rather you take your stupid racist ass elsewhere

Good day dumbass.

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Anonymous - 26 d 10 h ago

this company is messed up in a big way.

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Anonymous - 44 d 14 h ago

0

On May 2nd, 2019 at around 11:00 pm. I stopped to buy fuel at store #34771, 20385 State Rd. 7 Boca Raton, Fl.33498. I inserted my card at pump #10, it told me to please wait. Realizing after a few minutes it was not going to change. I proceeded to go inside and ask them to please charge my card in the amount of $20.00, the male attendant ask me what pump I was in and dialed the requested amount. After going back to the pump, nothing had changed, I then noticed that the nozzle/handle had a red bag over it. I went back inside and told them about it and my plan to move to the pump behind me, #12. He then looked at me with a confused face and rolled his eyes at me, I asked him if it was possible to shift the amount to the pump behind me, at that point it seemed that he had no idea how to do it. Then a female attendant gave me a dirty look and yelled at me several times telling me to just go back out and use pump #12, she said go, go go, go. apparently she knew how to make the switch. The point is, didn't they know #10 was inoperative? Why was I made to look stupid and yelled at? No reason whatsoever. They both made me feel I was bothering and interrupting their conversation. I usually buy gas there for the 3 vehicles I owned. I have decided never to patronized that station again. I am in the automotive repair industry for over 46 years and run a very lucrative high end vehicles repair facility , if any of my employees treat a customer that way, I will investigate to find out exactly what transpired and then take proper action to correct it, so it will never happen again. A consumer can fire everyone in the corporation, from the cleaning staff to the CEO, by simply spending their money somewhere else.I have a copy of the receipt if you wish to contact me, my name is S. Franco. Email (hidden). As a business owner for over 46 years, I always welcome and appreciate feed back that will help my business continue to grow and have nothing more than satisfied consumers. Thanking you in advance for your attention.

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Anonymous - 26 d 10 h ago

i AGREE 100 %. i HAD THE SAME SITUATION, i HAD EMPLOYEES YELL AND REFUSE TO GIVE ME A NUMBER TO THE MANGER. i HAD NOT RECEIVED THE BONUS POINTS 7 ELEVEN PROMISED WHEN i BOUGHT CERTAIN ITEMS. i HAD EMPLOYEE REFUSE TO MAKE PIZZA WHEN HE IS COMPLETELY OUT. ANOTHER REFUSED TO GIVE ME POINTS i EARNED. i HAVE TRIED FOR SEVERAL WEEKS TO CONTACT 7 ELEVEN IT DOES NOT RESPOND AND DOESNOT DO ANYTHING TO FIX THE PROBLEM. ITS A RIP OFF COMPANY. FUCK 7 ELEVEN

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Marcleevey@gmail.com - 44 d 27 m ago

I am a American living in koronadal philippines the wife and I stoped to get a slurpee several times and none of the 7 11 never turn on there slurpee machines why is that it is very hot here and a slurpee would shure tast good please help

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Anonymous - 26 d 10 h ago

I am in the USA AND HAVE THE SAME PROBLEM. THE MACHINES DO NOT MAKE THE SLURPEE FIRM. IT RUNS AND WHEN FILLING THE CUP IT SPILLS. i HAD AN EMPLOYEE GOT ANGRY AT ME.

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Kramador - 28 d ago

0

I had another issue with a different 7 11 this time I still haven't heard back on that one this one has to do with money pay pal and this particular store I had deposited x amount of dollars onto my 7 11 bought pay pal acct. I have a receipt for this trans action .but when I wanted to send my money to my surprise my card showed zero balance some were between the register and paypal my money was lost for the whole i have to wait until 8 am monday very upset custmer at the lack of experince and traing of this stores employees and how to handle a situation with loosing and replacment of my 300.00 $ s I believe nothing was done about that incedent at the Belmont 7 11i ca.the swiftnessfrom any represenitive very disapointed cusamer

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Anonymous - 26 d 10 h ago

I dont trust 7 eleven anymore its a crappy company. customer service sucks and is not honest withtheir adverstiaing

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hernandez2956@yahoo.com - 27 d 16 h ago

2

7-ELEVEN IN CHICAGO BOLINGBROOK ILLINOIS ON WEBER ROAD 1091 S WEBER RD AND REMINGTON EVER SINCE THE LOTTERY SYSTEM CHANGE I GO AND BUY LOTTERY THERE AT 1-ELEVEN THE OLDER ARABIAN WOMEN WHO WORKS THERE GIVES ME A HARD TIME SHE WILL TELL ME THE LOTTERY MACHING DONT WORK SO THAT SHE WONT PLAY MY NUMBER WHEN I WANT 3 OF THE SAME NUMBER SHE WILL TELL ME IT TAKE TO LONG I TELL IT SHE JOB IF SHE DONT WANT TO WORK PUNCH OUT GO HOME SHE ALWAYS COMPLANT SOMETIMES SHE SEE ME THERE AND ACTS LIKE SHE DONT SEE ME SHE TELLS ME SHE HAS TO WAIT ON HER CUSTOMER FIRST I TELL ITS OK I WILL WAIT AND THEN SHE GETS MAD AT ME IF I PLAY A NUMBER 3 TIMES IAM A CUSTOMER TOO I PAY FOR MY STUFF I DONT GET IT FREE ITS NOT MY FAULT LOTTERY MADE NEW LOTTERY MACHINES HOPE YOU CAN HELP WITH THIS PROBLEM I TOLD HER I WAS GOING TO REPORT HER SHE SAID GO AHEAD I DONT CARE

THANKS

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hey - 26 d 10 h ago

0

I agree some employees are scum bags and rude. this company is not very respectful of client specially those asians and pakistani and hindu.

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