Information, reviews and public commentary for US companies

 

7-Eleven, Inc.

Rating
1.089679
Web
http://www.7-eleven.com
Address
1722 Routh St., Ste. 1000, 1 Arts Plz
Dallas, TX
75201
Contact
Joseph DePinto
Role
President CEO and Director
Phone
(972) 828-7011
Fax
(972) 828-7848
Twitter IDs
@7eleven
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Bobby booshea - 1 d ago

4

On April 9th, 2019, I made a cash payment for a car payment. The finance company shows on their pay slip to make payment thru 7-11. My car loan was paid in full before they processed my $300 payment. The finance comany reversed it back to 7-11 in May. I found out in June. Now August is almost over and I've only had 1 person contact me and was told the beginning of July that she'd have my $ back to me within a week. She went on vacation, handed the case off to someone else, and now won't provide me with the contact info so I can find out WHEN I will ever get my $ back. I have the receipt and followed everyone's instructions.

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Anonymous - 1 d 23 h ago

Good Morning , my name is Regina Catalano I live in Staten Island NY I go to the 711. On Righmond Ave and Victory Blvd , All the workers there are so wonderful , always have a Smile and will help if I need it . The Manager of the store knows me by now , and also is so nice , I go in all different times of the Day . Also Store is So clean thank you Regina CATALANO 87 Carnegie Ave. STATEN Island NY. 10314

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Anonymous - 52 d 14 h ago

3

In my opinion, the new marketing strategy of 7rewards is a slap in the face to loyal 7-11 customers that can't afford a smart phone. If 7-11 is going to offer hot drinks for a dollar, then every customer, including the poor people, should be able to get the sale price, not just those with "the app" on their smart phone, which is the new marketing strategy. Shame on 7-11.

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Bobby booshea - 52 d ago

4

I must say that I totally agree with you.

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the doctor - 8 d 19 h ago

1

Those phones are no smarter that the idiot who uses them. I don't own that shit either. They were made for morons who have not got brains enough to drive a car without talking on the & running over people everyday in Los Angeles, then leaving them to die on the streets. Not one day goes by that someone is not killed by some jackass talking on a cell phone in LA & then leaving the scene of the crime. They should be put on a Texas Death Row & executed. California warehouses criminals & turns young punks into career criminals, tattooed & spending the rest of their lives in & out of prisons by sending them to get an education along with lifers & murders who teach them how to do it. If they get out, they won't be allowed to get a job or a place to live & that is why they keep going back.

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DISSATISFIED CUSTOMER - 55 d ago

0

STOP IN TO THE STORE AT 7450 WEST OAKTON AVE, NILES, IL. EVERY WEEKDAY FOR A NEWSPAPER AND OFTEN PASTRIES OR OTHER BREAKFAST ITEMS. THE CLERK WORKING MORNINGS (5:00-5:30-ISH AM) IS ONE OF THE MOST ARROGANT AND CONDESCENDING CLERKS I HAVE EVER ENCOUNTERED. MOST DAYS HE IS NOT AT THE COUNTER, BUT SOMEWHERE IN THE BACK OF THE STORE (DOING WHAT, I DON'T KNOW). THE DOOR BELL RINGS WHEN SOMEONE ENTERS, BUT MOST TIMES YOU WILL WAIT FOR 5-10 MINUTES BEFORE HE DECIDES TO MAKE AN APPEARANCE. OTHER TIMES, HE WILL BE COUNTING MONEY OR STOCKING ITEMS, AND WILL MAKE CUSTOMERS WAIT 5-10 MINUTES BEFORE HE WILL LOOK UP AND EVEN ACKNOWLEDGE THAT THEY ARE IN HIS STORE. SEVERAL TIMES HE HAS COMPLAINED EXTENSIVELY BECAUSE I ONLY HAD A TEN DOLLAR BILL TO PAY, AND HE NEVER SEEMS TO HAVE ANY CHANGE. I MAKE IT A POINT TO PAY WITH SINGLES NOW, WHEN POSSIBLE, SINCE HE MAKES SUCH A BIG DEAL ABOUT HAVING NO CHANGE. A 7-11, PART OF A MULTIMILLION DOLLAR FRANCHISE, AND HE CAN'T FIGURE OUT THAT HE NEEDS SOME CHANGE IN THE MORNING? IT DOESN'T TAKE A GENIUS TO WORK IN A 7-11, AND THIS GUY PROVES IT. HE HAS NO CLUE WHAT CONSTITUTES GOOD CUSTOMER SERVICE. FOR THE PAST FEW YEARS, I HAVE BEEN STOPPING IN, GRABBING A NEWSPAPER, AND LEAVING A DOLLAR ON THE COUNTER SO I DON'T HAVE TO DEAL WITH HIS ASININE BEHAVIOR. TODAY (8/26/2019) WAS THE LAST STRAW. I ENTERED THE STORE, THE BELL RANG, I PICKED UP MY PAPER, LEFT A DOLLAR ON THE COUNTER AS I'VE DONE FOR 2 YEARS, AND WAITED FOR NEARLY 5 MINUTES AS THIS JERK WAS DOING WHATEVER IN THE BACK ROOM. I LEFT, AND WAS IN MY CAR, IN HIS PARKING LOT, WHEN HE STORMED OUT OF THE DOOR, STARTED WAVING HIS ARMS AND YELLING SOMETHING AT ME IN A FOREIGN LANGUAGE, AND THE WENT BACK INSIDE. I WENT BACK AND OPENED THE DOOR AND ASKED HIM "WHAT DID YOU SAY?". AGAIN, HE STARTED WAVING HIS ARMS AND BERATING ME IN A FOREIGN OR UNINTELLIGIBLE LANGUAGE, AND I TOLD HIM WHAT HE COULD DO TO HIMSELF. 7-11 SHOULD REALIZE THAT THEY ARE DESTORYING ANY GOOD WILL (AND FUTURE BUSINESS) BY EMPLOYING JERKS LIKE THIS. ALTHOUGH THIS STORE IS CONVENIENT AND ON MY WAY TO WORK, I WILL NOT BE SHOPPING HERE AGAIN UNTIL THIS ASSHOLE IS GONE. 7-11 SHOULD KEEP BETTER TABS ON THEIR IDIOTIC EMPLOYEES, AS IT'S HARD ENOUGH TO KEEP CUSTOMERS IN THIS DAY AND AGE WITHOUT THEIR CLERKS TREATING THE CUSTOMERS LIKE DIRT. BY THE WAY, I'M NOT JUST A DISGRUNTLED CUSTOMER VOICING MY OPINION. I'VE SEEN THIS JERK TREAT MANY OTHER CUSTOMERS IN A SIMILAR FASHION. IF HE DOESN'T LIKE WORKING THIS JOB, MAYBE HE SHOULD FIND ANOTHER ONE. GOOD LUCK TO HIM. IF HE WAS MY EMPLOYEE, HE'D BE FIRED ALREADY.

Flagged for review. 
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BOBBY BOOSHEA - 52 d ago

1

Same scenario in a store in Holbrook/Ronkonkoma NY. The clerk " Max" is one nasty guy!

I try to avoid going to the store during the hours HE works. 05:00 Am during the week. This guy is really nasty and uptight. I found out that Maxie boy has been working there for years. Still no excuse!

811 corporate needs to look into this unfortunate nasty belligerent 711 representative.

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the doctor - 8 d 19 h ago

1

The bastards that can't speak English in a understandable fashion, should get the hell out of this country & go back where they came from. I live in California & most Mexicans are understandable with their English, but these diaper heads, you have no idea what the hell they are saying. While I'm at it, Trump should be building his damn wall in New York, Boston, DC, Miami, Seattle, Los Angeles & not at the Mexican border. I have never heard of ANY Mexican flying a plane into a building (Christ, they can barely drive a car) or seen one stupid enough to blow himself up to kill people at a sporting event, they have 50 family members attending those events. No Mexican I have ever met is that stupid. 99% of the ones sneaking over the border are here to work at the local 7/11 or Quicki Mart cleaning toilets & picking up after pigs who were born in this country. The ones who are worthless gang members were BORN here & you can't deport them or Puerto Rican welfare bums either.

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David Joseph Daigle - 42 d 7 h ago

5

I get bananas only if I have to at 711, because they don't wanna negotiate the price. If it says up to 69 on the sign and I ask what you could let it go for you DONT FUCKING TRY AND TAX ME ANOTHER 10 JUST BECAUSE YOU ARE SOME PUNK ASS HATER WHO HAS A DEATH WISH AND A MAN CRUSH. I WILL BLOW UP YOUR TRUCK BY SHOVING A BANANA UP THE TAIL PIPE. THIS ONLY WORKS WITH THE ONES THAT ARE RED AND SAY TNT ON THEM. THEY ARENT USUALLY SOLD IN STORES BUT THEY CAN MAKE A POINT IF YOU KNOW CHEMISTRY. BANANAS HAVE POTASSIUM AND PURE POTTAND WATER WILL BLOW A FUCKING HOLE IN THE INFLATED EGO OF ANY COCKY FOOL. SO DONT THINK YOU CANT LEARN COOL SHIT IN HIGH SCHOOL CHEMISTRY.

Long story short, the owner is a nice looking blonde lady who is very sweet and made up for Ruben and his ego. She said that corporate setz the prices and her sales have gone down.So, I am personally emailing to let you guys know that you can drop the fucking price of bananas and ALLOW THE LADY TO MAKE A FUCKING PROFIT. IF YOU OVERCHARGE HER SHE HAS LITTLE WIGGLE ROOM AND IF SHE EMPLOYS DUMB ASS CLERKS NAMED RUBEN THEN SHE IS ALREADY GETTING SCREWED ENOUGH. I NEVER WANT TO HEAR THAT FOOL TALK SHIT AGAIN AND I SHOULDNT HAVE TO EVER PAY FOR A FUCKING BANANA IN THE FIRST PLACE.IF I DO, THEN I SURE AS HELL DONT EXOECT TO PAY ALMOST A DOLLAR FOR IT. SO YOU GUYS BETTER GET YOUR HEADS OUT OF YOUR ASSES. PEOPLE USE THEM AS SEX TOYS YOU KNOW. SHOW SOME BUSINESS SENSE AND ADJUST THE PRICE IMMEDIATELY OR I WILL DEFINENATELY FIRE YOUR ASS MR. CEO AND FIND SOMONE WHO CAN EARN MORE THAN THE ONE STAR YOUR ASS BARELY COMMANDS.

OTHER THAN THAT, KEEP UP HE GREAT WORK. THE 711 I GO TO IS ONE OF MY FAVORITE PLACES TO HANG OUT AND GET MY ITEMS FOR THE DAY. THE ONLY THING I WOULD CHANGE IS IF RUBEN HAS TO BE THERE THEN HIS ASS BETTER WEAR DRESSES AND DOLLY WIGS SND ACTUALLY BE POLITE TO HIS CUSTOMERS. IF NOT CAN HIS ASS AND REPLACE HIM WITH A HOT FEMALE CLERK. ITS A SAUSAGE FEST AS FAR AS THE WORKERS BUT THEY ARE ALL COOL AS FUCK.

SINCERELY GOD.

Flagged for review. 
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the doctor - 8 d 19 h ago

1

This jackass has gone bananas & needs a butterfly net thrown over his head & his ass hauled to a rubber room where he can get some help. Medicaid now covers mental illness.

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barnie and bunny - 26 d ago

3

On April 9th, 2019, I made a cash payment for a car payment. The finance company shows on their pay slip to make payment thru 7-11. My car loan was paid in full before they processed my $300 payment. The finance comany reversed it back to 7-11 in May. I found out in June. Now August is almost over and I've only had 1 person contact me and was told the beginning of July that she'd have my $ back to me within a week. She went on vacation, handed the case off to someone else, and now won't provide me with the contact info so I can find out WHEN I will ever get my $ back. I have the receipt and followed everyone's instructions.

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Flagged for review. 
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Pedro santiago - 20 d 4 m ago

2

en calling over a week about a money that was cashed. That was supposed to be for Chelsea Housing Authority, they said they did not cash it and the customer service keeps telling me they will escalate it so someone can help well still no call back today they say they are sending this to corporate so they can help.. hopefully I can get some answers before they make me pay

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Sandra D - 16 d 19 h ago

4

Every morning I stop at 7-11 for coffee. Almost every day my husband and I are accosted by people standing in front of the store begging for money. Some can be quite aggressive and verbally abusive. I'm wondering why you have a sign on the door that says no soliciting and no trespassing when you are letting your customers be attacked on their way in and on their way out. The clerks do nothing to make them leave the customers alone. I am sick to death of having to deal with that every mornin,,

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Julia - 15 d 5 h ago

2

This evening (October 3rd, 2019) around 7 p.m I was tackled by a female employee about 50 feet outside of the 7-Eleven on Avenue A and 11th Street in New York City. After paying for my items and leaving the store I was horrified to be both physically and verbally accosted by the employee. To my shock, this employee must have called the police, as they arrived within seconds of her assault. The female employee went on to accuse me of stealing items that I had minutes ago bought at Target located 3 blocks away. This is the SECOND time I have wrongfully been accused of stealing from this location. As a person of color, it is not far fetched for me to believe that the employees of this location actively engage in the racial profiling of their customers. My experience a,,

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Lucy - 12 d 3 h ago

2

My experience with Lowe's in JACKSONVILLE, N.C. on Western Blvd has horrible. I ordered some flooring for five area's in my home. At least I thought I did. After a week had passed I went back the Western Blvd store to see about my order. ''..

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Jabardasti - 11 d 5 h ago

2

I recently visited a 7-Eleven store and order the pizza and waited for the 5 minutes and when I asked for it wasn't even even done or put in the oven this is ridiculous how these 7-Eleven treat customers you guys should be ashamed of yourselves I have had a better customer service from a low-budget store in from a corporate store which should be aimed at customer ////////

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barnie and bunny - 26 d ago

3

On April 9th, 2019, I made a cash payment for a car payment. The finance company shows on their pay slip to make payment thru 7-11. My car loan was paid in full before they processed my $300 payment. The finance comany reversed it back to 7-11 in May. I found out in June. Now August is almost over and I've only had 1 person contact me and was told the beginning of July that she'd have my $ back to me within a week. She went on vacation, handed the case off to someone else, and now won't provide me with the contact info so I can find out WHEN I will ever get my $ back. I have the receipt and followed everyone's instructions.

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Flagged for review. 
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Pedro santiago - 20 d 4 m ago

2

en calling over a week about a money that was cashed. That was supposed to be for Chelsea Housing Authority, they said they did not cash it and the customer service keeps telling me they will escalate it so someone can help well still no call back today they say they are sending this to corporate so they can help.. hopefully I can get some answers before they make me pay

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Sandra D - 16 d 19 h ago

4

Every morning I stop at 7-11 for coffee. Almost every day my husband and I are accosted by people standing in front of the store begging for money. Some can be quite aggressive and verbally abusive. I'm wondering why you have a sign on the door that says no soliciting and no trespassing when you are letting your customers be attacked on their way in and on their way out. The clerks do nothing to make them leave the customers alone. I am sick to death of having to deal with that every mornin,,

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Julia - 15 d 5 h ago

2

This evening (October 3rd, 2019) around 7 p.m I was tackled by a female employee about 50 feet outside of the 7-Eleven on Avenue A and 11th Street in New York City. After paying for my items and leaving the store I was horrified to be both physically and verbally accosted by the employee. To my shock, this employee must have called the police, as they arrived within seconds of her assault. The female employee went on to accuse me of stealing items that I had minutes ago bought at Target located 3 blocks away. This is the SECOND time I have wrongfully been accused of stealing from this location. As a person of color, it is not far fetched for me to believe that the employees of this location actively engage in the racial profiling of their customers. My experience a,,

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Lucy - 12 d 3 h ago

2

My experience with Lowe's in JACKSONVILLE, N.C. on Western Blvd has horrible. I ordered some flooring for five area's in my home. At least I thought I did. After a week had passed I went back the Western Blvd store to see about my order. ''..

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Jabardasti - 11 d 5 h ago

2

I recently visited a 7-Eleven store and order the pizza and waited for the 5 minutes and when I asked for it wasn't even even done or put in the oven this is ridiculous how these 7-Eleven treat customers you guys should be ashamed of yourselves I have had a better customer service from a low-budget store in from a corporate store which should be aimed at customer ////////

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Anonymous - 11 d 6 h ago

I recently visited a 7-Eleven store and order the pizza and waited for the 5 minutes and when I asked for it wasn't even even done or put in the oven this is ridiculous how these 7-Eleven treat customers you guys should be ashamed of yourselves I have had a better customer service from a low-budget store in from a corporate store which should be aimed at customer service

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Bailey - 12 d 16 h ago

0

Hello, I'm in Los Angeles, CA and I went into your branch on Century and Vermont. Well the two people who were behind the counter were insulting me and the male even came from behind the counter to snap my photo when my back was turned. I do not appreciate this. It happened this morning October 7, before 11:am. Thank you

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Julia - 15 d 13 h ago

0

This evening (October 3rd, 2019) around 7 p.m I was tackled by a female employee about 50 feet outside of the 7-Eleven on Avenue A and 11th Street in New York City. After paying for my items and leaving the store I was horrified to be both physically and verbally accosted by the employee. To my shock, this employee must have called the police, as they arrived within seconds of her assault. The female employee went on to accuse me of stealing items that I had minutes ago bought at Target located 3 blocks away. This is the SECOND time I have wrongfully been accused of stealing from this location. As a person of color, it is not far fetched for me to believe that the employees of this location actively engage in the racial profiling of their customers. My experience at 7-Eleven this evening was embarrassing, insulting, hurtful, and frightening. While I no longer plan on being a patron at this location, I hope the employees learn to avoid relying on well-ingrained stereotypes of what looks like a "suspicious" customer so that all those who wish to shop in this location can do so without fear.

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SANDRA D. - 17 d ago

1

Every morning I stop at 7-11 for coffee. Almost every day my husband and I are accosted by people standing in front of the store begging for money. Some can be quite aggressive and verbally abusive. I'm wondering why you have a sign on the door that says no soliciting and no trespassing when you are letting your customers be attacked on their way in and on their way out. The clerks do nothing to make them leave the customers alone. I am sick to death of having to deal with that every morning and I guess I will need to find a new place to get what I need for the day. You need to do something.

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Pedro Santiago - 20 d 24 h ago

I been calling over a week about a money that was cashed. That was supposed to be for Chelsea Housing Authority, they said they did not cash it and the customer service keeps telling me they will escalate it so someone can help well still no call back today they say they are sending this to corporate so they can help.. hopefully I can get some answers before they make me pay Sept. Rent again... help me please and thanks in advance..

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DLZ - 26 d 12 h ago

Shame on 7-11. ONE DAY after the bombing of the Saudi oil refinery, they shot the gas up and STILL is up .20 a gallon!!! NO OTHER gas station in the area raised their gas at all. The WTI commodity price actually went down. Price gouging bastards!

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Marcus Johnson - 31 d 18 h ago

5

I attend your store daily in Henrietta,N.Y 14586 your store is located on Bailey rd and West Henrietta rd and i just wanted to say you have very courteous ladies working in your store and I think they are doing a great job working for you guys I just want to tell someone their names are JJ Ciara and Elena these ladies are very nice and very sweet everyday and I think they should be commended for their behavior thank you very much

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kunwar birendra pratap singh - 32 d ago

3

Want to start a business with you in India who can provide me me this opportunity thanks

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King Vladeyushyi Mirom - 42 d 4 h ago

0

*******WARNING***************

022 ** The plans for massive global population reduction are no longer a "back burner" issue. -

*******WARNING***************

Flagged for review. 

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