I have freight that arrived at the local terminal on 03/31/18 and will not be delivered until 04/05/18. The only explanation is this is not a daily shipping point for us. This is unacceptable! You shouldn't say we are a two day shipping point if that is not accurate. I will have overnight materials because something has been sitting at your terminal for 3 days.
The pro # is 99203630-1
AAA COOPER engages in FRAUDULENT,CONFISCATORY BILLING PRACTICES.THEY ADD ADDITIONAL WEIGHT TO SHIPMENTS. THEY RE-CLASS SHIPMENTS. I GUESS THE 3-5 K WE SPEND A YEAR ISNT ENOUGH. THEY WANT TO STEAL MORE. BBB FACEBOOK TWITTER ARE GOING TO HEAR ALL ABOUT IT
Shipments are only re-classed when they come to the facility classed incorrectly. Every trucking company is held to the standards of National Motor Freight Classification rules. It depends upon description of freight, size(dimensions) & weight. If it takes up a lot of trailer space, it charged by cubic capacity rules. The NMFC rules are available to you. Your sales person can probably explain better. If not, ask for head of weight & inspections.
i filed a claim 2 months ago. I have asked about it and they just keep telling me its under review!! for 2 moths??
i am having trouble tracking a AAA Cooper shipment.
I ordered a rug from Home Depot. It was never delivered. Tracking said it was in Houston. Just sat there for nearly a week. I first called the number listed on the tracking. information. That person told me to call Houston. The person in Houston stated, "Oh we don't have it. It went to Corpus Christi." So, I called Corpus Christi. That person was EXTREMELY rude. He told me, "Houston is lying to you. We don't have it." I asked him what to do next. He said to call Home Depot and have them send me another rug. REALLY!!! I asked him why Home Depot would do that, as they weren't responsible for losing it and why should it cost Home Depot another rug without compensation from AAA Cooper. He said he really didn't care what I did, but he couldn't help me. If you ship things, don't you think you should be responsible for them getting to the right person?? I see that G.Mack Dove has Christian ties. What a hypocrite.
AAA Cooper Transportation remains a privately held asset based multi-regional transportation solutions provider offering less-than-truckload, truckload, dedicated contract carriage, brokerage, fleet maintenance, and international services.Track trace AAA Cooper courier through the shipping exchange AAA tracking services.Just Enter your AAA cooper Tracking Number. shipping exchange AAA tracking services will return full status of your Parcel.click here: https://goo.gl/9Y53X6
Try working for them
Aweful company to ship with...will steal your moneys by trying to change prices on prepaid loads that have already been delivered....DO NOT SHIP WITH AAA...AWEFUL CUSTOMER SVC TOO...BY SALESMAN FRANKLIN
Very poor customer service!! Was left on hold by William in the Duncan terminal twice. Finally managed to get in touch with the terminal manager who had no idea where the truck was. Not our carrier of choice!
I ALWAYS GET VERY POOR SERVICE WHEN I USE AAA
I have 20 Acre Industrial land Vacant on the Morro Road in Apple Valley California
close to I-15 Freeway exit (161) easy IN--OUT available for on long term lease call (hidden)
To say closing a terminal with no notice and hold freight for weeks is unprofessional would be vastly understating in negative impact this poor service has had to our business. Not to mention the financial impact.
If you want the worse company in the world.. Then you found the right place. Triple A needs to rename them self to Terrible AAA Cooper. This company has NO CHARACTER and NO Customer service that cares anything about their customers.
Stelle Guzman Foundation...please contribute funds...adress 228 E. Maitland St. Ontario, CA 91761 (hidden) (hidden)...