My name is Kenneth Anderson my mother who me is her mid 80s orders a shower door kit from The Home Depot and received an e_mail stating the delivery was going to be delivered Fri 5\17\2019 my wife and I waited from early morning till apx 8 pm when I called about the delivery I was told the delivery had came but that no one was at home? Well I have 4 other people who were here with me to help in stal shower door order wp68781127 tracking # 147532121 then told order would arrive first thing Mon morning the 20 th no delivery . mother received voice mail at 6:23 am that order would be delivered the next day 21st I called Houston AAA cooper and got passed around lied to and hung up on very rude! Now I will have to take a third day off work to receive order .does your company not leave orders they are to deliver? Or leave some type note or ticket? I have been treated very poorly by your company I have called and spoke to Home depot about the matter they are the ones who put me in touch with Houston AAA cooper facility if this is the way you do business I will recommend at work we never use AAA cooper for our shipping needs! Also missing three days of work is unacceptable! Kenneth Anderson
This truck was on my street for 30 minutes had me blocked from getting to my house and about 10 cars were behind me I honked and he cussed me out saying I can turn around and go the other way I live in Forney and the only other way to get to my house take about 12 minutes his truck number is480438LG if these drivers do not have proper training to operate an 18 and get out of a ranch it makes no sense have them on the road that driver needs to be replaced by someone who can drive
I have freight that arrived at the local terminal on 03/31/18 and will not be delivered until 04/05/18. The only explanation is this is not a daily shipping point for us. This is unacceptable! You shouldn't say we are a two day shipping point if that is not accurate. I will have overnight materials because something has been sitting at your terminal for 3 days.
The pro # is 99203630-1
AAA COOPER engages in FRAUDULENT,CONFISCATORY BILLING PRACTICES.THEY ADD ADDITIONAL WEIGHT TO SHIPMENTS. THEY RE-CLASS SHIPMENTS. I GUESS THE 3-5 K WE SPEND A YEAR ISNT ENOUGH. THEY WANT TO STEAL MORE. BBB FACEBOOK TWITTER ARE GOING TO HEAR ALL ABOUT IT
Shipments are only re-classed when they come to the facility classed incorrectly. Every trucking company is held to the standards of National Motor Freight Classification rules. It depends upon description of freight, size(dimensions) & weight. If it takes up a lot of trailer space, it charged by cubic capacity rules. The NMFC rules are available to you. Your sales person can probably explain better. If not, ask for head of weight & inspections.
i filed a claim 2 months ago. I have asked about it and they just keep telling me its under review!! for 2 moths??
i am having trouble tracking a AAA Cooper shipment.
I ordered a rug from Home Depot. It was never delivered. Tracking said it was in Houston. Just sat there for nearly a week. I first called the number listed on the tracking. information. That person told me to call Houston. The person in Houston stated, "Oh we don't have it. It went to Corpus Christi." So, I called Corpus Christi. That person was EXTREMELY rude. He told me, "Houston is lying to you. We don't have it." I asked him what to do next. He said to call Home Depot and have them send me another rug. REALLY!!! I asked him why Home Depot would do that, as they weren't responsible for losing it and why should it cost Home Depot another rug without compensation from AAA Cooper. He said he really didn't care what I did, but he couldn't help me. If you ship things, don't you think you should be responsible for them getting to the right person?? I see that G.Mack Dove has Christian ties. What a hypocrite.
AAA Cooper Transportation remains a privately held asset based multi-regional transportation solutions provider offering less-than-truckload, truckload, dedicated contract carriage, brokerage, fleet maintenance, and international services.Track trace AAA Cooper courier through the shipping exchange AAA tracking services.Just Enter your AAA cooper Tracking Number. shipping exchange AAA tracking services will return full status of your Parcel.click here: https://goo.gl/9Y53X6
Try working for them
Aweful company to ship with...will steal your moneys by trying to change prices on prepaid loads that have already been delivered....DO NOT SHIP WITH AAA...AWEFUL CUSTOMER SVC TOO...BY SALESMAN FRANKLIN
Very poor customer service!! Was left on hold by William in the Duncan terminal twice. Finally managed to get in touch with the terminal manager who had no idea where the truck was. Not our carrier of choice!
I ALWAYS GET VERY POOR SERVICE WHEN I USE AAA
I have 20 Acre Industrial land Vacant on the Morro Road in Apple Valley California
close to I-15 Freeway exit (161) easy IN--OUT available for on long term lease call (hidden)
To say closing a terminal with no notice and hold freight for weeks is unprofessional would be vastly understating in negative impact this poor service has had to our business. Not to mention the financial impact.
If you want the worse company in the world.. Then you found the right place. Triple A needs to rename them self to Terrible AAA Cooper. This company has NO CHARACTER and NO Customer service that cares anything about their customers.
Stelle Guzman Foundation...please contribute funds...adress 228 E. Maitland St. Ontario, CA 91761 (hidden) (hidden)...