We are a distributor since 1989 for Belgium, Holland and Luxemburg and we are very interested in being your distributor for our market or even Europe. We are very well introduced in this market !
Please, let us know.
Thank you !
I'm facing the store right now. And I am shockedI at the lack of customer service. I just can't believe the lack of judgement in today's world. Aside from having to hunt down a representative just to get into the fitting room, rough counting the items my bagless 15-year-old was holding, I was surprised that there is NO bench in dressing room to put clothes on. Why would they think I would want my daughter to put her clothes on the dirty floor, let alone their clothes. This entire experience so far has left me a terrible impression
I live in Mexico City and have the distribution of hand made shoes with Mexican images and high quality at extraordinary prices that could be resell at your stores, I will be in San Marcos Texas next November and would like to meet with a decision maker to do business. I will be waiting for your call or mail to progress with my intention. (hidden)
My Son has worked at Abercrombie for 1 1/2 months and has not gotten paid, and all they been telling him is call HR. which we have and NO ONE answers the call. I HONESTLY HOPE PEOPLE THAT READ THIS DISCOURAGE THEIR KIDS NOT TO WORK THERE. WE HAVE BEEN CALLING TO LONG FOR PAYMENT. NEXT STEP IS TO TAKE IT HIGHER. COURT. THIS COMPANY DECEIVES KIDS IN THEIR LINE OF CLOTHES. SORRY TO HAVE MY SON WORK THERE!!
A&F has lost the business they use to have with the youth. It is time they GROW a new fan base. I suggest they sign someone like GRACE VANDERWALL who will soon be as popular as Taylor Swift and she is only 12 years old. Get her to back you with some "Special" Grace outfits and you will begin to grow a new teen fan base that can grow for years. Then maybe my stock will return to levels they were use to! $$$$$$$$$$$$$$$$$$$$$$$$$$$
Is this the only way to communicate with ur customers or do u have so many complaints that u don't want them to come via phone. I placed an order on 9/29/16. Prior to placing my order, I checked numeroustimes for the availability of the size that I needed. I even checked the size availability several times AFTER placing the order. After the checking the status for several times, only said order processing---I decided to call ur customer service---was told then that my ordered item was on backordered status. I was not aware of this. The customer service rep informed that an email sent to me on 10/1/16 to inform me re; the backorder. At that time I rechecked my email for such email---checked promotion, junk & spam email for that . NONE. I asked the rep to forward me the email---she said that she couldn't---yet she able to inform of such email. I asked to speak to a manager/supervisor---was that they could only be reached by email----Then I asked for corporate phone # ---not available for customer thru customer service. So. I called my local store to obtain a number. The store clerk gave me her District mgr 's phone #----Left message---no contact as of yet. My grandchild is @ Temple Univ--in need of this coat-----Can somebody PLEASE call me. 757 343 2279 ASAP Thanks Marynette This is very irritating and exhibits bad guest relations. Do I need to put this on Social media to get help/phone call from u??????
Anyone know the extension number to speak to Mr. Michael Jeffries?
You can contact Michael J Murphy at (hidden). This will give me a chance to explain the needed info that has been delibarately withheld and manipulated so I can't figure it out. They never told me (even threatened me when I asked questions) I was ALSO figuring it out in the spirit realm.
How can i get ahold of corporate offices to show them pictures of me
How can i model for your company
Can someone give me the extension to talk to Mr. Jeffries
Wow, this is only my second time shopping with this company but it will be my last. I called because an order is 4 days late--( it's been 15 days since the order was placed). When I called they initially said there was issues with payment though I never received any message to that effect. Then on further investigation they say, "oh, yes, this was paid in full but for some reason we haven't sent it yet." Yikes!! The person who helped me said that he would escalate the matter internally and I would get a response in 3 to 5 business days. This is your idea of escalation? 3 to 5 business days?!?! At the time I placed this order I also shopped with Mini Boden who has outstanding costumer service and BTW--all of their stuff has arrived on time--most of it came several days ago. Get it together Abercrombie--I am amazed you are still in business but I know for sure you won't get mine again!!!!!!!
Horrible experience just now at a store... Terrible customer service by manager at Palisades ny store because supposedly an item was mispriced and he said he's not giving it to me at the $10 difference so I returned my entire $75 purchase. So apparently doesn't matter what things are priced at ... Will never shop again
Today in Ky. They wouldn't honor the sale that they had posted all over there store they said it was their choice to do so, they are one messed up company with very rude employees
The store in Lexington Ky Fayetteville mall, has the rudest most uneducated employees I've ever seen and they don't honor their sales as advertised . Someone needs to teach them what customer service means!!
Dear Abercrombie and Fitch Marketing Manager,
Chanel is the best because not only is its product consistently good, it has a packaging brand - essentially black, white, plain text. Easily identifiable.
I have always associated A & F with the same concept. Over the years I have spent a lot of money (in the thousands) with A & F, because of quality and my family members enjoy the product and love to see that classic b/w bag.
Recently I purchased over $100 in A & F on sale (a real bargain IMO!). But instead of getting the classic Black and White noirish packaging, I received nasty, trashy, red and white SALE bags.
I have decided to return all the products since presentation carries so much street cred for young people.
I will go somewhere else to buy t-shirts and what not.
I hope you take this with sincere compliments in a way. Your brand has been the best until these bags appeared.
LMAO WHAT. This is the most ridiculous thing I've ever read. The bags change every season dumbass obviously they don't all look the same
Employee kicked me and my friend out because she was "fat and its in our policy to kick fat people out". Your one messed up company .
Highly doubt that actually happened
I purchased a dress for my wife while traveling, and it did not fit properly. I then went to return it at the local store and it was permanantely closed. Called customer service and talked to a rep which was an awful experience, and did not get any resolution. Then called corporate and they stated that I would have to drive it back 3 hours to the store I purchased it at and return it there. They agreed that it was a ridiculous policy, but said that is the new policy because they are closing stores like crazy. Total disgrace for a retail establishment. They can't possibly stay in business much longer. 90,000 people will soon be out of a job. I feel bad for the people who work for this company. Its going down.
How is that the company's fault lol how else would you return it
Dear Abercrombie I've been a customer for years and it's a shame to bring this to light but the quality of the clothing has lost its standard! How can people be pay high prices ... When the standard of the quality has been lowered cheaper zips unmarked back buttons without logo ... Quality of stitching compromise less A&F logos on items of clothes ... Either bring standard back or lower prices because people will stop paying the high asking price for lowering the quality!
The quality this company was known for is rapidly declining, in addition to extremely unethical business practices. Their customer service department requires some serious attention.
Store Location- Peachtree Mall
Manager- Kyle Wallace
My fianc was visiting this store one afternoon when she was approached by the store manager, Kyle Wallace, and was inappropriately addressed by him. It was his desire to obtain my fiancs contact information for his own personal use. This action was shocking and disturbing for both my fianc and I. To the point where she is not even comfortable enough to shop at the Hollister store here in Columbus anymore due to Kyle Wallace's unprofessional advances. This is absolutely ridiculous that this you'd man hold such a high position of authority in such a great company. And I'd advise everyone to stay away from this location until new management is put in place.
The manager of Dadeland Mall store in Miami, FL, (Adriana) is being extremely rude to her workers, and rude to customers. She has given disgusted looks to her older clients and to some workers. Also she abuses her position as manager to disrespect workers making them feel uncapable of certain of their responsibilities.