Information, reviews and public commentary for US companies

 

Ace Hardware

Rating
2.019964
Address
29891 State Highway 59
Loxley, AL
36551-3129
County
Baldwin
Contact
Ron Mc Clinton
Role
Manager
Phone
(251) 964-8500
Annual Sales Est
$129,500,000
Employees
250
SIC Code
5072
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Another dissatisfied former customer - 7 h 10 m ago

My experience today at Ace hardware on Wilmington Pike was deplorable. Entered the store ask what I needed and told he would be right there. Two guys come in behind me, he immediately takes care of them. I find what I need only to have to wait for another employee, who is leading a customer around, who buys nothing. I pay for my items and leave vowing to never shop in any Ace store again. This particular store, employees seem to have issues with people of color shopping there. To all the other friendly pleasant employees at other stores kudos and Good- bye

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ROBERT J SHELTON - 12 h 46 m ago

0

I have the worse experience at ACE Store in Maricopa AZ Pinal County .

Specifically with cashier attendant SANDY .In three separate occasions this woman treat Me with outrageous disrespectful attitude . This past July 20/2019 I was force to confront Her personally and call the store manager and or acting Manager LESSLY this acting Manager rather than Help Me out she pick side with the cashier SANDY when I gave her the facts of what I just experience more outrageous after I mentioned that I will contact Headquarters and speak with the store general manager Tylor well I have No chance to even go to the store to request Tylor attention . I don't know who makes the decision to Send the police over my Home to practically thread Me to write Me a ticket and take Me to Court because I raise my voice after the incident with that Worker SANDY I was profile as a intimidating Man because my tattoos and the Big body completion . I FEEL THAT MY PRIVACY WAS VIOLATED BECAUSE THEY USE MY PHONE NUMBER IN ORDER TO LOCATE MY PERSONAL INFORMATION AND SEND THE POLICE OVER MY HOME . This Day I drove 30 Miles round trip out of town to Home Depot rather than use the ACE Store since my three previous experiences with SANDY always have been extremely uncomfortable but unfortunately after I bought at Home Depot what I need I need another part to complete the job Repair at my Home . I never will use that ACE Store and I encourage anyone with a Big body completion and tattoos to avoid that Store SANDY and apparently Other co-workers feel intimidating from people with this distinctive and Unique appearance.My name is Robert J Shelton from Maricopa Az Pinal County .

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Traci - 9 d 5 h ago

I would just like to state clearly that ACE HARDWARE'S TV advertising about if they make a mistake in the painting department that they will deliver it right to you so you can complete your job. The SAINT IGNACE, MI ACE HARDWARE

didn't put the tint in my black orchid paint. They are open again tomorrow and told me they will come on Monday. I live less than 3/4 mile from them. My car broke down so I told the guy I had to catch a ride there. How is this delivering the paint to you when it is clearly their error. I have been shopping for all my hardware needs there for years but I will not be any more that is for certain. I told the man on the phone about ACE HARDWARE NATIONAL TV ADVERTISING CAMPAIGN AND THIS IS MOST CERTAINLY FALSE ADVERTISING!

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Jeff Richard - 10 d 4 h ago

5

I have been shopping at your Carmichael, Ca store for two years now since I bought my house. This store is is one of the most attentive and friendly stores I have ever been to. I won't shop at Home Depot because of the wonderful staff at this store. Exemplary!

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JUST ONE MORE FORMER CUSTOMER - 16 d 10 h ago

1

The Ace Hardware store in Auburn, Maine, Petro's Hardware refuses to honor advertised flyer sales prices. I have been an Ace Hardware customer for well over 25 years, in my former home state of New Hampshire and have been to Petro's Hardware a few times in the last 9 months, since moving to Maine. Today I needed motor oil for my lawn tractor, which I have bought at Ace in Raymond, New Hampshire ( Ben Franklin Ace Hardware) for many many years.

The sales clerk refused to honor the sales flyer price and told me, " Each store is run different. We don't follow the flyer. WE ONLY CHARGE FULL PRICES".

NEEDLESS TO SAY i WON'T BE BACK THERE AGAIN...EVER.

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Dave - 28 d 9 h ago

0

Thanks for the 600% MARK UP

on faucet handles from taiwan.

Part #8041

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Auntie Semi - 22 d 17 h ago

0

@ Dave,

Only from a kike corporation.

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BOSS - 27 d ago

5

ALL RONALDS PLUS RENALL XCBLC TOO HER ROYALTYS PLEASE TU CCCCCCC XXXXXXX JUNES DATE OF LAST PAYSXARCS FOR HER MENTAL DISTRESSES PLEASE MURDERED KIDS AGAIN PLEASE TU CBLCX. SIGNS FED EX CHECKS PLEASE TU CBLC SR JR JR AND CBLC DR RANISHA ALLS SANFORDS KIDS OF RONALDCSANFORDCSR. PLEASE TU XXXXXXX CCCCCCCC ALL CHECKS DUE PLEASE TU CBLC HALI SPECHTS TB HOLDS SOLARYS TOO LONDON PARIS MILAN ROME IRELAND OUT OF USA ARES OURS TB CBLC QUEENDOMS SUTHORITYSXALLS USAS ARES CBLC DIRECTS HARDWARES TB GRANTEDS CBLCXXXXXXX ADDS CBLC EL8JAH PINKNEY TO HER QUEENDOM AS HERS PRIVATE INSTRUCTEREREDS K8NGLYS S SEE CBLC. ZXCVBNM ZXCVBNM QWERTYUUOP QWERTYUIOP ALL HARDWARES INCLUDES PLEASE ACCEPT THE LIGHTINGS HARDWARES PURBS CAGAIN XCCCCCCC LISTEDS PLEASE TU SIGNED: XCBLC CHERYL C. HARRIS JUNE 25, 2019. VMPICKUPS ARE GRANTEDS PLEASE RELIEFS CHEQUES PLEASE TU SMAREDS NOTS PLEASE TUCCCCCCCCCCCCCCC. MI ADVISORYS CCCCCCC ZXCVBNM LA C. ZXCVBNM C C C C C C C HALISPECHTSC. C C C C C C C. A

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King Richard - 22 d 17 h ago

0

@ BOSS,

Nov shmoz ka pop ind drollip mors mirj? Mirj sen phlogisto polyum esr tween.

fffuuueeeeee ppppaaaamm.

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DELJ4 - 23 d ago

Federal Highway Administration Freigt Management and Operations https://ops.fhwa.dot.gov/publications/fhwahop12006/sec_4.htm

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SamH - 31 d 8 h ago

0

I have a ACE round point shovel for about 18 months. I use only few times but the shovel broken. It's a manufacturer defect with foot step chipped off. I have contacted local ACE store in La Habra, CA. The manager told me without store receipt they can not give me a replacement. However I checked the label on my shovel states satisfaction guaranty. However the La Habra ACE hardware store can not honor it. It makes me feel very disappointed. I decide not to buy thing from ACE hardware.

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delj4 - 31 d 16 h ago

So since your are Ace hardware that makes signs and sells signs; Can you make signs that can be seen by both directions of traffix?

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Lou - 32 d 4 h ago

5

I'm writing to let the corporate office know what an awesome experience I had yesterday (6/19/19) at the Corona de Tucson, AZ Ace Hardware. The staff member, "Mike," provided me with a brief "A/C Filters 101" course, in helping me determine what type of filters I needed in my home; comparisons with other brands; cost differences and the reasons for those differences; and general recommendations for the type of A/C unit I have. He was WONDERFUL and oh, so patient! I was ready to order from Amazon due to cost and convenience, but Ace/Mike provided the best overall deal, and the information and knowledge he provided will be exceptionally useful in the future. Kudos to Mike!! You deserve a raise!!

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Dorothy new Sieck - 35 d 7 h ago

0

Gloucester township is in dire need of a local hardware store. Prime location a closed and vacant Rite Aid on corner of Laurel and Chews Landing road.

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concerned parent about manager Jessica Hunt - 42 d 11 h ago

0

my son works at ace hardware in north andover so far since he been there he has grown an loved working with that company till the new manager Jessica Hunt start working there from what i hear she miss treats the employees at the north andover mass, location i also hear how she miss treats some females at the store that it becomes that my son an some of his co-workers don't wanna show up when Jessica Hunt is working the same shift there are..... Me an my wifey was there 2 weeks ago looking for help an we seen the manager Jessica turn away a customer because he was asking information on paint she looked very confused at time an got kinda angry an walk away i will no longer be shopping no more and as of my son he really like that job so he doesn't want to leave but as soon as me and my wifey here anything about Jessica Hunt miss treating the employee me an my wifey will be thanking legal actions towards the store an we have other parents that are on board with us also........

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Michelle - 169 d 6 h ago

I am so disgusted with Ace hardware ordering on the internet and paying for it to pick up st my Sce Hardwsre in Zcalustoga.

I MEVER areeived am email telling me it was ready even though the item was in stick. I should have just gone there today without using the online site.

Calistoga didn't Jane any record of me ordering it because the lazy people online failed to it to them. Calistoga Ace found one in dtick but they couldn't give it to me because they needed to sign something so I had to go all the way home. I need the item for my garbage disposal NOW. I am printing my paid receipt from PayPal and heading back. I certainly won't buy the stuff I found when in the store and I'm done with Ace Hardwear. I am a senior citizen and disabled and don't like to drive much-especially in this rain. I'm heading back to the store in Calistoga and sure hope they will accept the receipt showing I paid. If not this ole lady might just go off I

On them.

Im

So headed back to Calistoga

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Pissed Off Customer - 165 d ago

0

I ordered offline to be picked up at my local store the next day.

When I called to confirm that it was there they said it wouldn't be there till the following week!

After I explained to them that I ordered it for next day in store pick up they told me that "www.acehardware.com" is not a national online source but just a store in Kansas that does all the shipping foe "Ace"

What kind of balogna is that?I got a phone number form them and called and cancelled my order.

Never shop with them again!!!

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Just someone - 53 d 12 h ago

Stores only get their orders certain days of the week. most stores once a week. some twice a week if it's a high volume store. If you ordered next day pick up it would have to be available in the store for you to get it the next day. If it's not, the "ship to store" option is. it gets delivered from the warehouse to the store with the store's next delivery. depending on when the store gets their deliveries will depend when you get it. Orders are submitted two days before a delivery. If a store gets deliveries on Wednesdays they submit the order on Monday by 3pm. If you order something on Tuesday you will not get it until the following wednesday. Somewhere there was fine print that you didn't read that explained about your order.

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Anonymous - 61 d 5 h ago

Sweet baby Jesus please take an ESL class

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Read what you write before you post - 46 d 8 h ago

5

Some of this might have to do with your intelligence......... Just saying

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uncle al - 53 d 8 h ago

0

LIARS ! NO HONOR OR INTEGRITY. I purchased an item with a gift card ; upon purchase I asked if it were the wrong size, may I exchange it ? Well, it was wrong size. When I went back for an EVEN EXCHANGE, they said couldn't do it, because it was already in the computer....WHAT NONSENSE !!! THEY LIED & showed NO HONOR ! I am out the gift card, can't use the product I received as it is wrong size....I will tell all on social media and will go to LOWES or HOME DEPOT from now on ! Tried giving my business to the "little guy", but I have no reason to now !

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Goodbye - 46 d 8 h ago

5

I'm sure, after dealing with your stupidity they would prefer you to shop with the others!

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Lee in Ocala - 53 d 2 h ago

1

Was told by Old Castle Mulch company that the Ace hardware here in Ocala Fl. carries the Product Timberline pine bark mulch. Went to the store and asked and explained what I was informed about them having the above mentioned product. After speaking to the manager was told they don't carry it or never has and can't order it because it isn't on their list to purchase and have in the store. I guess there is some lack of communication somewhere. I even told them I would purchase at least 30 bags and was told to order from Old Castle myself and Old Castle will not sell to an individual. I would appreciate a reply from Ace hardware.

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ACE IS GREAT - 46 d 8 h ago

5

Please understand that every Ace Hardware in individually Owned and Operated. Many vendors place the Name Ace Hardware as a Place to get items. This vendor may only sell to "One" Ace Hardware in the US. Many Vendors require a Semi Load of that type of product. So a Store can not just Order "30 Bags" it would possible be an order of 2000 bags. I'm a Vendor reply to this post.

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bethia brehmer - 176 d ago

I wish you would discontinue selling chemicals like Roundup that are destroying bees and the world. I think it's a disgrace

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Anonymous - 61 d 5 h ago

Go hug a tree

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