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ADT Security Svc

Rating
0
Web
www.adt.com
Address
291 Cahaba Valley Pkwy # C
Pelham, AL
35124-1146
County
Shelby
Contact
Bill Conner
Role
Manager
Phone
(205) 403-3140
Fax
(205) 322-3511
Annual Sales Est
$101,000,000
Employees
100
SIC Code
5065
General profile image

KATHY WEBER - 2 y ago

0

I am very disappointed with you service in regard to repair.I have been with adt for over 20 yrs and my systems hasn't been working right for about a year.I called a number of times and was told to see if it was plugged in..I don't even know where to look.I finally got an appointment for between 8 -12. The repair guy never showed up. I finally got a call from the office saying that he had a big job and would be late (don't know how long)I had to pick up my great grandkids from school so I asked if they could come first thing in the morning and got an appointment for 8-9, I called at 830 to make sure he was still coming and was told I was on the list(no show) I called and talked to a supervisor who said there was a scheduling problem well I had to leave and was very very mad about this and when I got home there was a note saying sorry we missed you 1015 -1040. First of all if the tech know he was going to be late why didn't he call me(FIRST DAY) and let m know earlier and why didn't they keep my appointment for 8-9 oclock. I guess you don't care about your customers just to get paid MY PHONE # IS (hidden) AND MY SYSTTEM IS STILL DOWN KATHY WEBER

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