My wife and I had a house built on Lake Martin in Jacksons Gap Alabama - We had the Dadeville office install a pole and security flood light for my wife so she would feel safe at night while I travel with my job! I worked all of it out with a gentleman named Reed Morgan back in January or 2019 - to have it all installed and billed to my power bill for approx $30 and some change a month. Everything was fine until April when the light stopped working properly. My wife who pays the bill electronically assumed that it was being charged to our bill for the past few months until she called to get it fixed - needles to say a month later the light is still not fixed and office in dadeville has no account or light post billed to my address and wants us to pay for the service we thought we were paying and that they had no account on - I feel since the we were both in the wrong that the past cost should be annulled or split 50 / 50 and that we should not be charged for the past month it has not been working or fixed. All we are wanting is for this to be resolved fairly and quickly ASAP since we been requesting for a month for it to be fixed. If not done in a timely mater we wish just have it removed cause it is not worth all the headed ache - Pllease help us resolve this matter quickly and fairly.
Gregory & Sherry Griffith
67 Hideaway Circle
Jacksons Gap, Alabama 36861
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