Information, reviews and public commentary for US companies

 

Alabama Power Company

Rating
0
Address
P.O. BOX 2641
Birmingham, AL
35291-0001
County
Jefferson
Contact
Charles McCrary
Role
President
Phone
(205) 257-1000
Annual Sales Est
$2,147,483,647
Employees
6,730
SIC Code
4911
General profile image

Tired of been buckled and dimed - 18 d 9 h ago

0

I tried to make a payment arrangements on my bill today. My bill was due on March 30 I wanted to make a arrangement for April 13. The automated system gave me april 9th 4 days before I needed. When I called customer service they told me that I only had 8 days after the bill is due to pay. You mean to tell people that you charge these high bill too that you (Alabama power) can't work with your customer to make a payment for days out for on that. SHAME ON YOU. SOONER rather than later you find yourself in competition with another company. People are tired of your over priced bills and your inability to work with customers. Alabama power is going to find itself in the same position that some of these other large companies are finding themselves in out of business or soon to be out of business. This is what happens when you have one company with no competition they take advantage of the customer.

General profile image

Jimmy Beck - 66 d 13 h ago

0

I called, got an automated extention till the 16th of Feb. Power cut off on 13th.. called, got no help. Got supervisor "Fran", told her I marked down the 16th when it said, which was good, I get paid on 15th. She said I'd have to pay $75 more than the bill was. Told her had the system told me an earlier date, I'd borrowed money or pawned my car.. she LAUGHED...... Told her I had proof the system told me 16th. She said bring it in... It's on my computer, hard to access it without power. She was happy for me to consult a lawyer so she could be off the phone.... never got around pointing out for over 3 years, my billing is almost always exact. 1 space heater, few lights, computer n tv... (space heater set to 60 degrees) yet this bill was $100 over average... think I'm more disappointed in customer service than taking cold showers. Think I'd rather just buy 2 solar panels and let the power mofia take other people's money...

General profile image

respect the Black Man - 77 d ago

these black women in corporate America got a little job and treat people like trash they are very rude and disrespectful karma is a must the Black man don't trust y'all anymore Alabama power need to put these animals under control black women in corporate America is animals

General profile image

Respect the Black Man - 78 d 6 h ago

0

the Black women at downtown Birmingham Alabama office treat people like trash avoid them chicks they are awful

General profile image

respect the Black Man - 78 d 6 h ago

Alabama power employees downtown Birmingham Alabama are very rube the guys are cool the Black chicks are very rude

General profile image

Samson - 125 d 16 h ago

0

All power companies are criminally insane robber barons and should all be hanged.

General profile image

Anonymous - 126 d ago

0

Good morning CEO of Alabama Power,

I have been having problems with making arrangements on my power bill. I am on a fixed income and I have other bills other than my power bill. I try to make arrangements but It has been bad.

I found that Birmingham Water Works work with you. This is the only Company that will not work with you.

General profile image

Anonymous - 142 d 7 h ago

0

I've noticed the extension date changes constantly but from what I see it's to make you pay a reconnect fee asked them to extend my bill one day they claim they can't but if they disconnect me that's a 50$ reconnect fee for them, I am currently talking to a lawyer about trying a class action law suit claiming dishonest billing practice hope I can get some of my fees back if it works out will post on public media for others to sign up.

General profile image

Outraged power user - 1 y 160 d ago

0

Alabama power is doing its best to make more & more money off hard working individuals with digital meters. There used to be a company that read these meters monthly. This hasn't happened in quite a while. A representative @ a bill collection site said after complaining that they guesstimate the billing system & have no one reading meters any further. If we didn't like it we could just have it disconnected or pay the bill. Like it or not they were all we had. This outraged us. The neighbors in my surrounding area complain of the same problems. A company needs to be sent out to read the meters ACCURATELY or a possible lawsuit may be in alabama powers future. Start caring about the people & less about profits. How much money is needed on an outdated power grid? Guess we'll all have to produce our on power system with a reverse meter so alabama power will have to pay its customers. That don't sound good for your profit margin does it?

General profile image

Cole - 1 y ago

0

I'm with you on this! I've been telling them for months I'm being overcharged & their response is the change in temperature! I keep telling them I have no heat & air, washer & dryer, dishwasher, I'm currently using a "dorm" type fridge, I live alone so only electricity used is microwave, tv & occasional lights which I'm a scrooge about. I have gas water heater & so on you get the picture. At one time they claimed to have ckd my meter & it was accurate... time said midnight! That's not ckg it. I never had these problems until they quit physically ckg meters. It's not like we can take our business somewhere else! I'm in the process of reporting them to several offices that are over the utility companies. I've saved all communications with the as well. Phew!! Good luck! Maybe if enough people report them we can get help!

General profile image

Easyd - 227 d 16 h ago

Cole, there are over charging people I believe, because I notice i don't use lots of things to

General profile image

Concerned customer - 1 y ago

0

I hope someone does do a massive lawsuit. I had a bill that was due on the 29th of May and they told me i only had until june 6th to make the pmt. I was made aware they have a new collection process now. So they no longer work with their customers.

General profile image

Cole - 1 y ago

0

Biggest thieves that can legally rob us for service NOT RECEIVED & nothing we can do. They could care less about the customer or service they don't give. Everyone should join me in reporting them to the federal energy regulatory commission & public service commission! Someone has to do something.

Other Reviews & Comments

Dollar General
Anonymous There is a female Store Manager in GA that was a Notorious  ... 

Domino's Pizza, Inc.
Smith I've just had the same experience and my order went to resi ... 

The Home Depot, Inc.
Contct a good CEO Did you contact Craig Menear the CEO? I had a major custome ... 

Papa Johns
JR Ordered Papa John's pizza in Willingboro New Jersey and it  ... 

Enterprise Holdings, Inc.
Barbara J Lynch We rented a jeep compass on 9/17/17. The car had a mechanic ... 

Nissan North America, Inc.
EUNICE COOKS Hey Mr. President of Nissan did you get any of the comments ... 

McDonald's Corporation
Gini I need to be contacted about my horrible experience with Mc ... 

Dick's Sporting Goods
Archer H. Hey VET. Lopez is just a LIBERAL and not worth your time.

Cold Stone Creamery Inc
Anonymous Oh God I would not want to be serving you

Family Dollar Stores, Inc.
Long time customer Went into Family Dollar in Hempstead NY. just before closin ... 

Fox News Network, LLC
Leroy Fox keeps Marie because they need a shrill voiced person to ... 

Sonic Corp.
Anonymous April 20, 2018

Taco Bell Corp.
Anonymous Mgr keeps acts like a smart a$ when her crew screws up your ... 

Circle K Stores Inc
Store #3619 night shift ex customer This company is so fucking nasty and uncontacted you can ne ... 

Autozone
Gideon F. I want to say that I am sorely disappointed in the lack of  ... 

Panera Bread
Marty Lampert My wife visited the Panama bread cafe in Deerfield il today ... 

Ross Stores
Anonymous The store in Palm Springs is so dirty I refuse to change an ... 

AppleBee's
DT Awful. Food was cold. Service was bad. Had a new server and ... 

Honda Motor Company
pete you should be ashamed of yourself, honda a terrible product ... 

Netflix
Anonymous I have notice, you have canceled a lot of black good movies ... 

Whole Foods Market, Inc.
Anonymous I am hoping to have the whole food at Salem , Oregon. It is ... 

Lowe's
Stacy I purchased over $3000 in appliances at the Goshen Indiana  ... 

The Wendy's Company
Dianna I will never eat at Wendy's again this is April 20, 2018 we ... 

Amtrak
Lucy Medaglia I rent a car april 2017 after taking amtrak to calif..from  ... 

AOL
Anonymous (hidden)

Amazon
Brittney J. I recently moved to a new apartment complex and was pretty  ... 

AT&T
Anonymous This is an old problem but in 2012 i had AT&T i was on  ... 

Wal-Mart Stores, Inc.
Chronically I'll Patient Hello Mr. Duke, how are you? I pray all is well. My name is ... 

Ford Motor Company
Curtis A. Shinsky, formly from Dearborn Mich. Advertising Dept, Your new ad for Lincoln is a disaster. Yo ... 

American Express Company
K. Anderson I am shocked to see so many bad reviews from American Expre ... 

Safeway, Inc.
Erlinda Zamudio I was so astonished by hearing such bitterness about safewa ... 

Kohls
Branch paula Just saw video of post about Ohio store profiling young men ... 

Starbucks
Buddy This Review is all ready in our data base. Please come uu w ... 

Desert Schools Federal Cr Un
Anonymous Dear Susan

Public Storage
Kal Gazals The worst customer service ever from the district managers. ... 

Orbitz
Megan Brandon from corporate deserves more then recognition; not  ... 

T-Mobile USA, Inc.
Moejoe Last time I will ever get another T-Mobile phone

Wal-Mart
Cheating Customers is the Norm About six months ago at Walmart Porter Ranch, I was refused ... 

Preferred Homecare
Anonymous I am a former employee of Lifecare Solutions and Preferred  ... 

Google Inc.
Anonymous By law you do not have to give your ssn to anybody other th ... 

Costco
Blame-the-Customer Game I feel your frustration. I have had this same "we'll d ... 

Chrysler Group LLC
egascon66@gmail.com Unfortunately, I don't have a review. I own a 2009 Jeep Wra ... 

United Parcel Service, Inc.
Lisa All I want to do is call the corporate office and reach Mic ... 

Groupon, Inc.
Anonymous Thanks Gloria

J. C. Penney Corporation, Inc.
Unprofessionalism I had a very unpleasant experience with the salon at the To ... 

Yahoo! Inc.
KortKase YAHOO is AOL,Verizon and Oath Holdings all wrapped up into  ... 

Shell Oil Company
Steve Not real happy! I started to work for Shell in Florence Ore ... 

Bank of America Corporation
Unsatifised customer I was at a branch in laurel md needless to say worse servic ... 

The Directv Group, Inc.
Anonymous I know what you mean Billy I've been trying to find out fro ... 

Sears Holdings Corporation
Anonymous I bought a LG refrigeator and a maintance contract , Now i  ... 

Placeholder advertisement