I hope someone does do a massive lawsuit. I had a bill that was due on the 29th of May and they told me i only had until june 6th to make the pmt. I was made aware they have a new collection process now. So they no longer work with their customers.
Biggest thieves that can legally rob us for service NOT RECEIVED & nothing we can do. They could care less about the customer or service they don't give. Everyone should join me in reporting them to the federal energy regulatory commission & public service commission! Someone has to do something.
Alabama power is doing its best to make more & more money off hard working individuals with digital meters. There used to be a company that read these meters monthly. This hasn't happened in quite a while. A representative @ a bill collection site said after complaining that they guesstimate the billing system & have no one reading meters any further. If we didn't like it we could just have it disconnected or pay the bill. Like it or not they were all we had. This outraged us. The neighbors in my surrounding area complain of the same problems. A company needs to be sent out to read the meters ACCURATELY or a possible lawsuit may be in alabama powers future. Start caring about the people & less about profits. How much money is needed on an outdated power grid? Guess we'll all have to produce our on power system with a reverse meter so alabama power will have to pay its customers. That don't sound good for your profit margin does it?
I'm with you on this! I've been telling them for months I'm being overcharged & their response is the change in temperature! I keep telling them I have no heat & air, washer & dryer, dishwasher, I'm currently using a "dorm" type fridge, I live alone so only electricity used is microwave, tv & occasional lights which I'm a scrooge about. I have gas water heater & so on you get the picture. At one time they claimed to have ckd my meter & it was accurate... time said midnight! That's not ckg it. I never had these problems until they quit physically ckg meters. It's not like we can take our business somewhere else! I'm in the process of reporting them to several offices that are over the utility companies. I've saved all communications with the as well. Phew!! Good luck! Maybe if enough people report them we can get help!