Information, reviews and public commentary for US companies

 

Alabama Power Company

Rating
0.083333
Address
P.O. BOX 2641
Birmingham, AL
35291-0001
County
Jefferson
Contact
Charles McCrary
Role
President
Phone
(205) 257-1000
Annual Sales Est
$2,147,483,647
Employees
6,730
SIC Code
4911
General profile image

Steve eason - 55 d 5 h ago

0

I just played over a three hundred dollar power bill in full were they wouldn't let me pay payments now once again I have a 225 dollar bill.and they want let me pay it in 2 payments .I'm a single pageant that struggles to make it week to week .not being racist or anything there's been 3 or more times that a there's been people who's been in there office and had bill over 500 dollar or and got to walk out with out paying the bill and still had there power on .but I can't even get to make payment arrangement seems like I'm being single out can someone pls help me with this matter pls .thank you Steve eason.

General profile image

Wynn - 306 d 12 h ago

Yes, I had put in a work order since 23 of July here it is the 14 of August., I still haven't gotten my lights turned on yet!!!! Very pissed!!! When I call the Thomasville, al office they have the voicemail on that don't return calls and tells you what going on. I called today no answer so I left a message that I was calling cooperate office then I gets a voicemail saying they working on it within a couple days.. Just getting the run around ..

General profile image

Your heating and air conditioning man corp - 1 y ago

1

I have been trying to contact Alabama power for a few hours about a power outage to the company I work for and I get nothing but the run around from there voice computer. Power needs to be restored asap

General profile image

Tired of been buckled and dimed - 1 y 75 d ago

0

I tried to make a payment arrangements on my bill today. My bill was due on March 30 I wanted to make a arrangement for April 13. The automated system gave me april 9th 4 days before I needed. When I called customer service they told me that I only had 8 days after the bill is due to pay. You mean to tell people that you charge these high bill too that you (Alabama power) can't work with your customer to make a payment for days out for on that. SHAME ON YOU. SOONER rather than later you find yourself in competition with another company. People are tired of your over priced bills and your inability to work with customers. Alabama power is going to find itself in the same position that some of these other large companies are finding themselves in out of business or soon to be out of business. This is what happens when you have one company with no competition they take advantage of the customer.

General profile image

Jimmy Beck - 1 y 123 d ago

0

I called, got an automated extention till the 16th of Feb. Power cut off on 13th.. called, got no help. Got supervisor "Fran", told her I marked down the 16th when it said, which was good, I get paid on 15th. She said I'd have to pay $75 more than the bill was. Told her had the system told me an earlier date, I'd borrowed money or pawned my car.. she LAUGHED...... Told her I had proof the system told me 16th. She said bring it in... It's on my computer, hard to access it without power. She was happy for me to consult a lawyer so she could be off the phone.... never got around pointing out for over 3 years, my billing is almost always exact. 1 space heater, few lights, computer n tv... (space heater set to 60 degrees) yet this bill was $100 over average... think I'm more disappointed in customer service than taking cold showers. Think I'd rather just buy 2 solar panels and let the power mofia take other people's money...

Flagged for review. 
General profile image

respect the Black Man - 1 y 134 d ago

these black women in corporate America got a little job and treat people like trash they are very rude and disrespectful karma is a must the Black man don't trust y'all anymore Alabama power need to put these animals under control black women in corporate America is animals

Flagged for review. 
General profile image

Respect the Black Man - 1 y 135 d ago

0

the Black women at downtown Birmingham Alabama office treat people like trash avoid them chicks they are awful

Flagged for review. 
General profile image

respect the Black Man - 1 y 135 d ago

Alabama power employees downtown Birmingham Alabama are very rube the guys are cool the Black chicks are very rude

General profile image

Samson - 1 y 182 d ago

0

All power companies are criminally insane robber barons and should all be hanged.

General profile image

Anonymous - 1 y 183 d ago

0

Good morning CEO of Alabama Power,

I have been having problems with making arrangements on my power bill. I am on a fixed income and I have other bills other than my power bill. I try to make arrangements but It has been bad.

I found that Birmingham Water Works work with you. This is the only Company that will not work with you.

General profile image

Anonymous - 1 y 199 d ago

0

I've noticed the extension date changes constantly but from what I see it's to make you pay a reconnect fee asked them to extend my bill one day they claim they can't but if they disconnect me that's a 50$ reconnect fee for them, I am currently talking to a lawyer about trying a class action law suit claiming dishonest billing practice hope I can get some of my fees back if it works out will post on public media for others to sign up.

General profile image

Outraged power user - 2 y 218 d ago

0

Alabama power is doing its best to make more & more money off hard working individuals with digital meters. There used to be a company that read these meters monthly. This hasn't happened in quite a while. A representative @ a bill collection site said after complaining that they guesstimate the billing system & have no one reading meters any further. If we didn't like it we could just have it disconnected or pay the bill. Like it or not they were all we had. This outraged us. The neighbors in my surrounding area complain of the same problems. A company needs to be sent out to read the meters ACCURATELY or a possible lawsuit may be in alabama powers future. Start caring about the people & less about profits. How much money is needed on an outdated power grid? Guess we'll all have to produce our on power system with a reverse meter so alabama power will have to pay its customers. That don't sound good for your profit margin does it?

General profile image

Cole - 2 y ago

0

I'm with you on this! I've been telling them for months I'm being overcharged & their response is the change in temperature! I keep telling them I have no heat & air, washer & dryer, dishwasher, I'm currently using a "dorm" type fridge, I live alone so only electricity used is microwave, tv & occasional lights which I'm a scrooge about. I have gas water heater & so on you get the picture. At one time they claimed to have ckd my meter & it was accurate... time said midnight! That's not ckg it. I never had these problems until they quit physically ckg meters. It's not like we can take our business somewhere else! I'm in the process of reporting them to several offices that are over the utility companies. I've saved all communications with the as well. Phew!! Good luck! Maybe if enough people report them we can get help!

General profile image

Easyd - 1 y 284 d ago

Cole, there are over charging people I believe, because I notice i don't use lots of things to

General profile image

Concerned customer - 2 y ago

0

I hope someone does do a massive lawsuit. I had a bill that was due on the 29th of May and they told me i only had until june 6th to make the pmt. I was made aware they have a new collection process now. So they no longer work with their customers.

General profile image

Cole - 2 y ago

0

Biggest thieves that can legally rob us for service NOT RECEIVED & nothing we can do. They could care less about the customer or service they don't give. Everyone should join me in reporting them to the federal energy regulatory commission & public service commission! Someone has to do something.

Other Reviews & Comments

Outback Steakhouse
Anonymous Went to the one in cuyahoga falls and never again will i go ... 

Safeway, Inc.
Michael Mc Namara The drinking water fountains at the Millbrae ca store has f ... 

Wal-Mart Stores, Inc.
Frequent Shopper I have to say that the Walmart in Norterra, Phoenix, AZ is  ... 

Circle K Stores Inc
Happy customer! The circle k on 19th and Happy Valley Rd. In Phoenix, AZ. I ... 

Jack in the Box Inc.
Ilai I went in to the 875 kapiolani Blvd 96813 Honolulu, Hawaii  ... 

Dollar General
Miller Great customer service at store 11445. My main concern is t ... 

Lowe's
Anonymous, Clermont, Fl Retired from Disney where I learned how to give exceptional ... 

Fox News Network, LLC
Warning! Warning, TDS has reached epidemic proportions. All Democrat ... 

Amazon
Thomas I with you they closed my acct saying I had too many refund ... 

The Directv Group, Inc.
Dottie Let me know if you get any information because I'll sign it ... 

Domino's Pizza, Inc.
Anonymous I was a long time employee just quit this last week. They w ... 

Cheddars
Karen Went to cheddars today for Father's Day, my husband

Subway
Barbara Archer I usually have s great experience at Subway. Tonight we had ... 

Food Network
Anonymous I hate how Sunny Anderson always talks with her mouth full  ... 

American Airlines
Seriously Again?! Lost luggage again!! In my job, we fly American Airlines be ... 

Ashley Furniture
N Lopez 10 days for a refund is a lie. I purchased a dining room ta ... 

Barnes & Noble
God No he is not

Delta Airlines
Emma This is the exact same thing happening to me right now. It  ... 

Church's Chicken
Boyd Harris Churches #10313 in Tifton Georgia wins no prizes from this  ... 

TGI Friday's
Ben Cheski The overall experience of Wayne, NJ TGIFridays was a very u ... 

Buffalo Wild Wings
Cathi W. Father's Day 2019 Cypress TX - There was a row of feathers  ... 

Coach, Inc.
JL product. I am a solid customer, however, I am not certain I ... 

Dillard's Inc
Concerned Customer The Dillards in Friendswood is so hot my mother ,who has he ... 

American Home Shield
Anonymous AHS is terrible... professional thieves hidding behind a co ... 

Houston's Restaurant Inc
Kyle Frasure Hello my name is Joel price from New Orleans.Enter y'all pl ... 

Taco Bell Corp.
Daniel I have been in line for 40 minutes this will be the last ti ... 

Google Inc.
Chanequa Reid Hiy me is chanequa Reid I am very unaware and afraid for th ... 

McDonald's Corporation
Diane Why oh why are you renovating your restaurants to look so u ... 

Dish Network
l;indy postma i took over a home abd found dish equipment wherew do i hav ... 

T-Mobile USA, Inc.
Anonymous T Mobile is a dishonest, greedy company. DO NOT DO BUISNESS ... 

Best Buy
Best Buy Bye bye, we don't want you wasting our time anyway.

American Express Company
Anonymous Brainwash people to what?

Greyhound Lines, Inc.
Tia First of all the bus driver was late, she was supposed to b ... 

ADT Security Services, Inc
Anonymous This is crazy

AT&T
SANDY HAS NO REGARD FOR THEIR CUSTOMERS --THEY RUN YOU AROUND TO  ... 

Ross Stores
Beatrice On 6/15/19 I made an attempt to enter your Baker, Louisiana ... 

eBay, Inc.
Tamara L Johnson I have been restricted from EBAY for low selling. Your repr ... 

Paypal
Miss Hamilton Customer service was not helpful . My card was stolen and I ... 

Instacart
Chernor musa Jalloh My account is charged $99 for membership fees which I didn' ... 

Earnhardt
Jim K Earnhardt in Gilbert. I felt ripped off and when researchin ... 

Geico Corporation
John It's a damn shame that we must be subjected to stupidity of ... 

The Wendy's Company
Anonymous Not sure if they changed the brand of the spicy chicken or  ... 

Rite Aid
Anonymous I have purchased a blood pressure machine from Rite Aid The ... 

Netflix
Dennis Agree totally, with less than 1% of the target audience, th ... 

Priceline
Jetro BBB complaint Sending.......... inbound......1-800 staff no ... 

Ford Motor Company
Earnest Bought a brand new F150 5.0 supercrew 4x4 and motor is burn ... 

LA Fitness
Ma Most of the time hot tub is not working. And once closed be ... 

Burger King Worldwide Inc
Leonardo diaz Berger king 891 west 49 st store #22 service was terrible t ... 

J. C. Penney Corporation, Inc.
Mary Morton June 16, 2019 To Whom It May Concern, I have an 81-year-old ... 

The Home Depot, Inc.
Omar Home depot sub contracted there work to a company called pr ...