Information, reviews and public commentary for US companies

 

Alabama Power Company

Rating
0.090909
Address
P.O. BOX 2641
Birmingham, AL
35291-0001
County
Jefferson
Contact
Charles McCrary
Role
President
Phone
(205) 257-1000
Annual Sales Est
$2,147,483,647
Employees
6,730
SIC Code
4911
General profile image

Wynn - 4 d ago

Yes, I had put in a work order since 23 of July here it is the 14 of August., I still haven't gotten my lights turned on yet!!!! Very pissed!!! When I call the Thomasville, al office they have the voicemail on that don't return calls and tells you what going on. I called today no answer so I left a message that I was calling cooperate office then I gets a voicemail saying they working on it within a couple days.. Just getting the run around ..

General profile image

Your heating and air conditioning man corp - 51 d ago

1

I have been trying to contact Alabama power for a few hours about a power outage to the company I work for and I get nothing but the run around from there voice computer. Power needs to be restored asap

General profile image

Tired of been buckled and dimed - 138 d 3 h ago

0

I tried to make a payment arrangements on my bill today. My bill was due on March 30 I wanted to make a arrangement for April 13. The automated system gave me april 9th 4 days before I needed. When I called customer service they told me that I only had 8 days after the bill is due to pay. You mean to tell people that you charge these high bill too that you (Alabama power) can't work with your customer to make a payment for days out for on that. SHAME ON YOU. SOONER rather than later you find yourself in competition with another company. People are tired of your over priced bills and your inability to work with customers. Alabama power is going to find itself in the same position that some of these other large companies are finding themselves in out of business or soon to be out of business. This is what happens when you have one company with no competition they take advantage of the customer.

General profile image

Jimmy Beck - 186 d 7 h ago

0

I called, got an automated extention till the 16th of Feb. Power cut off on 13th.. called, got no help. Got supervisor "Fran", told her I marked down the 16th when it said, which was good, I get paid on 15th. She said I'd have to pay $75 more than the bill was. Told her had the system told me an earlier date, I'd borrowed money or pawned my car.. she LAUGHED...... Told her I had proof the system told me 16th. She said bring it in... It's on my computer, hard to access it without power. She was happy for me to consult a lawyer so she could be off the phone.... never got around pointing out for over 3 years, my billing is almost always exact. 1 space heater, few lights, computer n tv... (space heater set to 60 degrees) yet this bill was $100 over average... think I'm more disappointed in customer service than taking cold showers. Think I'd rather just buy 2 solar panels and let the power mofia take other people's money...

General profile image

respect the Black Man - 196 d 16 h ago

these black women in corporate America got a little job and treat people like trash they are very rude and disrespectful karma is a must the Black man don't trust y'all anymore Alabama power need to put these animals under control black women in corporate America is animals

General profile image

Respect the Black Man - 198 d ago

0

the Black women at downtown Birmingham Alabama office treat people like trash avoid them chicks they are awful

General profile image

respect the Black Man - 198 d ago

Alabama power employees downtown Birmingham Alabama are very rube the guys are cool the Black chicks are very rude

General profile image

Samson - 245 d 10 h ago

0

All power companies are criminally insane robber barons and should all be hanged.

General profile image

Anonymous - 245 d 15 h ago

0

Good morning CEO of Alabama Power,

I have been having problems with making arrangements on my power bill. I am on a fixed income and I have other bills other than my power bill. I try to make arrangements but It has been bad.

I found that Birmingham Water Works work with you. This is the only Company that will not work with you.

General profile image

Anonymous - 262 d ago

0

I've noticed the extension date changes constantly but from what I see it's to make you pay a reconnect fee asked them to extend my bill one day they claim they can't but if they disconnect me that's a 50$ reconnect fee for them, I am currently talking to a lawyer about trying a class action law suit claiming dishonest billing practice hope I can get some of my fees back if it works out will post on public media for others to sign up.

General profile image

Outraged power user - 1 y 280 d ago

0

Alabama power is doing its best to make more & more money off hard working individuals with digital meters. There used to be a company that read these meters monthly. This hasn't happened in quite a while. A representative @ a bill collection site said after complaining that they guesstimate the billing system & have no one reading meters any further. If we didn't like it we could just have it disconnected or pay the bill. Like it or not they were all we had. This outraged us. The neighbors in my surrounding area complain of the same problems. A company needs to be sent out to read the meters ACCURATELY or a possible lawsuit may be in alabama powers future. Start caring about the people & less about profits. How much money is needed on an outdated power grid? Guess we'll all have to produce our on power system with a reverse meter so alabama power will have to pay its customers. That don't sound good for your profit margin does it?

General profile image

Cole - 1 y 94 d ago

0

I'm with you on this! I've been telling them for months I'm being overcharged & their response is the change in temperature! I keep telling them I have no heat & air, washer & dryer, dishwasher, I'm currently using a "dorm" type fridge, I live alone so only electricity used is microwave, tv & occasional lights which I'm a scrooge about. I have gas water heater & so on you get the picture. At one time they claimed to have ckd my meter & it was accurate... time said midnight! That's not ckg it. I never had these problems until they quit physically ckg meters. It's not like we can take our business somewhere else! I'm in the process of reporting them to several offices that are over the utility companies. I've saved all communications with the as well. Phew!! Good luck! Maybe if enough people report them we can get help!

General profile image

Easyd - 1 y ago

Cole, there are over charging people I believe, because I notice i don't use lots of things to

General profile image

Concerned customer - 1 y 72 d ago

0

I hope someone does do a massive lawsuit. I had a bill that was due on the 29th of May and they told me i only had until june 6th to make the pmt. I was made aware they have a new collection process now. So they no longer work with their customers.

General profile image

Cole - 1 y 94 d ago

0

Biggest thieves that can legally rob us for service NOT RECEIVED & nothing we can do. They could care less about the customer or service they don't give. Everyone should join me in reporting them to the federal energy regulatory commission & public service commission! Someone has to do something.

Other Reviews & Comments

Fox News Network, LLC
Sage to: About perjury. You are one strong minded person. You don't accept the stat ... 

AT&T
Cecilia Davis Since being associated with Direct TV/At&T I have exper ... 

AppleBee's
Anonymous I am a concerned parent that has a child working at your Ha ... 

The Wendy's Company
Robert D. I offten eat at Wendy's Restaurants but today while i was e ... 

Food Network
Ker So we love watching Food Network Star but the last few &quo ... 

Dish Network
Robert I have had Dish for over 10 years. I have never read so man ... 

Priceline
Daniele I booked a hotel through Priceline and chose my hotel for $ ... 

Dollar General
Tired of not able to buy anything Curious as to know why the willard Missouri store has not r ... 

T-Mobile USA, Inc.
E.P. I need to report a conversation with a manager about the ha ... 

ADT Security Svc
Anonymous what is the phone number for your corporate office

Ashley Furniture
Wendy Absolute terrible quality! I purchased a mattress set a yea ... 

Best Buy
Christopher Githens I bought a Blue Ray movie from best buy website. when I rec ... 

Avis Rent A Car
Margaret Sewell Extremely poor. 2 hours at LAX to get a car. Still dont hav ... 

Cheddars
Kelvin We been going to cheddars for years since they open the loc ... 

Autozone
Tyrone Fowler Cameron at the Anderson rd. location in Greenville SC refus ... 

Domino's Pizza, Inc.
richard e samson I just ordered Dominos from the Riverside, RI Store #3903 a ... 

J. C. Penney Corporation, Inc.
marsha czarnecki Hello I was in your Greensburg pa store today Saturday at 5 ... 

LA Fitness
Mike Montebello Gym- The locker rooms and shower area are always ... 

Safeway, Inc.
Katie I get a prescription for my chronic illnesses every 4 weeks ... 

Paypal
Melanie Little Horrible customer service, I could hear kids in the backgro ... 

Enterprise Holdings, Inc.
John Wirchnianski 5 seconds to take your hard earned money but lie and fail t ... 

United Parcel Service, Inc.
Charles Green Dear Mr. Davis,

ESPN, Inc.
George You whiners are a bunch of idiots. First, this is NOT a for ... 

7-Eleven, Inc.
William Reid I reside in Vancouver , BRITISH COLUMBIA , Canada . The loc ... 

Eaton Corp
Treated unfairly person I use to work for Eaton as a temp and I had loved my job. B ... 

Toys R Us
Anonymous how do i get old w2 forms and quick!!!

The Home Depot, Inc.
Anonymous Home Depot's delivery service contractor temco logistics ha ... 

Macy's
MG Writing about my last 45 minutes on the phone with 'custome ... 

Costco
Ward B. Buckingham, M.D. As a longtime Costco member I am disappointed in your decis ... 

Honda Motor Company
EV I am a 5 time Honda car buyer. However, if I receive one mo ... 

Rent a Center
Aaron I have been a customers for over 12 years, I have bought ou ... 

MetroPCS Communications, Inc.
tao I purchased 3 phones today and wanted to exchange one of th ... 

Rooms To Go
Angelina Jones Today rooms to go delivered my desk, however we asked the m ... 

Lowe's
Anonymous On August 1st, 2018, I purchased online and paid for in the ... 

Albertson's LLC
Upset.employee. This company is ridiculous. Employees are supposed to be pa ... 

Jack in the Box Inc.
Bill You must be a millennial? It's a play on words get over you ... 

Forever 21
Betancourtmom Forever 21 needs to stop using faulty Carrier Services that ... 

Denny's
Casey Your nite staff in belleville illinois be drinking and smok ... 

Belk Incorporated
Cedric Langford I have been trying to get a suit delivered for about 3 week ... 

Google Inc.
Anonymous I DO NOT WANT THE NEW GOOGLE MAIL!!! How can I change back  ... 

Taco Bell Corp.
Anonymous The Taco Bell on Jackson Road in Scio Township Michigan is  ... 

Spirit Airlines
Gina purchased 2 tickets for a flight to Chicago because my fath ... 

Great Clips, Inc.
Anonymous I have been trying to get a hair cut at 60060 location and  ... 

Netflix
Tim Galatas I will be giving Netflix a ZERO star ratio g and CANCELLING ... 

Bank of America Corporation
Colleen Perry Absolutely horrible location in Cary on High House Rd. Firs ... 

Procter & Gamble Co
Lorrainedekenipp Barbara I agree with you totally I am not a prude but I do  ... 

Jo-Ann Stores, Inc.
Joyce G Last night when I went to pick up a cross stitch kit I boug ... 

Lg Electronics USA
Leni A (hidden). I have been on the phone everyday for the last th ... 

Cablevision Systems Corporation
Mary Poppings WE THE COSTUMERS OF OPTIMUM AND ALTICE. A THIEF CORPORATION ... 

Shell Oil Company
Barbara J Oliveira On July 28, 2018 at 12:25 p.m., I tried to use a prepaid Sh ...