Information, reviews and public commentary for US companies

 

Albertsons

Rating
1.846154
Address
8035 N 19th Ave
Phoenix, AZ
85021-5159
County
Maricopa
Contact
Steve Brown
Role
Manager
Phone
(602) 678-0895
Fax
(602) 678-2285
Annual Sales Est
$123,500,000
Employees
500
SIC Code
5411
General profile image

grumpy :(o - 2 d 15 h ago

1

I have been going to write for quite some time, only to talk myself out of it. However, today I decided I must voice my disgust in the manor corporate America treats it's customers. I get the very distinct idea that the folks who attend board meetings and directors meetings have come to the conclusion that the average American is numb from the neck up, or just down right stupid.

Before I begin, I would like to say my wife and I began shopping at Albertsons, on a weekly basis, back in 1984. My complaint today centers on two products. While the powers that be will consider both rival, these are just two examples for a general problem throughout your markets. First, why has Emeril's spaghetti sauce disappeared from you shelves? Second, while corporate must have assumed no one would notice, these folks are dead wrong and I consider this issue to be Non-Trivial. Your bakery sells what I consider the best tasting chocolate cookies available. Despite how stupid the suits consider the consumer to be, many of us are keenly aware of your deceitful shenanigans. You have been not only reducing the number of cookies per package, you have also, and worse, cutting the amount of dough used per cookie. While the number of chocolate chips has also been reduced. This sirs, can be considered nothing less than deliberate deceit.

The consumer is not stupid, we notice more that you think. We are ready, willing able to spend our $$$ anywhere we choose, and understand that these days supermarkets are like flies, they're everywhere...

General profile image

Anonymous - 64 d 15 h ago

Albertsons might as well take the albertson sign down and put a safeways one up cause its like safeways bought albertsons instead of albertson buying safeway you have none of your albertsons brands in anything its like we dont even have an albertsons anymore its really disappointing i dont even like shopping at albertsons anymore because of it

General profile image

Anthony - 83 d 6 h ago

My name is Anthony..and this cashier by the name Rosa she was a bitch to me raising her voice at me..I find that really disrespectful..i think she is on drugs..Albertsons in long Beach CA.on willow

General profile image

John - 84 d ago

0

We are on vacation from Virginia, after shopping for the week on the condo. We were informed that your stores don't take out if state credit cards. We have used or cards all over the world. How ridiculous is this rule. Fortunately we were able to use a debit card. How about a sign to warn people when they enter. Even better get real with your ridiculous rule.

If we didn't have our debit card your folk's would have put away over $200 worth of groceries. Seriously it is the dumbest rule. Ask for more ID if needed You will definitely lose business if you don't

General profile image

Ms Pat - 1 y ago

3

I have been going to Albertsons since we moved here over 9 years ago. Yesterday I got asked to SEE my Credit Card AND my DRIVERS LICENSE!!!! All the check-out people AND Manager know me. They explained your NEW policy about anything over $50.00 it is now required. Well - you know what? I WILL NOT shop in your stores any more. Was told that when YOU get the "chip" working on the card reader then it will go back to the way it was. I will now go to Fry's or Basha's. SHAME ON YOU!!!!

General profile image

Anonymous - 1 y ago

wow. Shame on YOU for freaking out about them trying to keep their customers safe. You obviously have never had your personal info stolen, or even worse, been robbed or mugged... you should feel more comfortable now that they ask for ID. Great policy Albertsons! I definitely feel more safe now. :)

General profile image

tammi - 156 d 17 h ago

5

I work at a grocery store. As a cashier.regardless who you think you know..rules are rules ..piss off

General profile image

Swallow your pride,who do you think you r - 101 d 17 h ago

5

Swallow your pride goofball!!!!

General profile image

S - 137 d 17 h ago

0

Putrid Customer Service. Impossible To Reach Bob Miller @ Office Of The President 623 869-6100

General profile image

Disappointed customer - 143 d 14 h ago

0

I shop at the Albertsons in Surprise, off of Grand. I mainly get my produce from this location. Most of your people are very friendly, however, not in my past two experiences. I've shopped first thing in the morning before I headed to work to be greeted by an angry woman working in the vegetable area. I figure people have bad days, we are all human, but there's no need for her to give me attitude when I'm just saying hello. I didn't get her name my first visit, as I said, people have bad days. I went back the next week, as I'm loyal to Albertsons, not thinking of my previous visit. Too much goes on in a week for me to dwell on things like that. Sure enough, there is that same lady. Her name was Joanne. I only know this as one of the other workers called out to her while I was there. You'd think, first thing in the morning, people are happy and ready to have a great day, but I guess not everyone is like that. Rude. I've told my kids this time and time again, if you don't enjoy your job, find something else. There's no reason to take out your anger on innocent people, that being me in Albertsons. I don't know what it's like to work at a store, but I hope she is addressed. I won't be returning. And, I've told all of my dear friends to take their business elsewhere.

General profile image

Yikes - 1 y ago

0

I ordered a transformers cake for my sons 4 th birthday party. The picture was dark blue almost black and when I picked up the cake it was bright purple. Wine I said something to the cake decorator she said or its blue purple. Being it was the day of the party there was nothing I could do right then. Never get a cake from the albertsons on McClintock and Guadalupe again.

General profile image

enough - 156 d 17 h ago

Wine.I'd right ESS it good

General profile image

great gr grandma - 170 d 16 h ago

5

I shop at your Neighborhood store on Val Vista in Mesa. Your neighborhood is in the middle of about 20 communities where persons over the age of 55 many in 70-90 age. many are using electric scooters, bicycles in power wheel chairs or walking and cannot afford automobiles. I drive a bicycle. you are 1/2 mile from my area. it is 2 miles, 4 miles round trip to another store an my bank. and that is the closest bank. we have to do laundry at commercial units and must have quarters. i have lived in this neighborhood for 18 years and you are my NEIGHBORHOOD STORE. I ma 18 years old than when I moved to this neighborhood and have been shopping at your store for all that time. I am now 83 yrs.old. I can drive but cannot afford a car. like your store , your people are nice, friendly and helpful. I buy money orders every month, i shop 3x a week. Every month I must have 2 rolls of quarters, in order to do my laundry. I know others who live in your NEIGHBORHOOd who have had to change stores because you have stopped selling rolls of quarters. I cannot do that. Is is possible to deliver 2 extra rolls of quarters the fist week on every month for me. I really think that you should sell quarters because of the neighborhood you are in and because you call yourself the YOUR NEIGHBORHOOD STORE meaning me/us who are your neighbors! i have suggested things you can do to serve us on 2 other occasions ans you fixed it so I hope you will again!! Your manger is great at managing and Lil is also great in fact you have a great staff, all we need now is quarters!! thanks grandma I/m not cranky.

.

General profile image

Anonymous - 208 d 15 h ago

Albertsons plays people for fools with their special buy 1 get 3 free tough steaks. The first is 12.99 a pound. Hell, they're charging 8.99 for t bone. Nothing is free.(

General profile image

Susan C. - 213 d 11 h ago

0

I tried to enter the "$1,000 Visa Gift Cards!" promotion...after going over every possible category, I still was not allowed to enter my entry. I think this is a scam!!!

't

General profile image

Bad meat - 220 d 11 h ago

We bought pork butt from Albertsons in Taos, NM day before yesterday and put it in the refrigerator. We opened the package today and the smell was unbelievable bad and the meat was green. Needless to say, we had to throw the whole thing out. This is not the first bad meat we have bought from Albertsons but I can assure you it will be the last. It is no wonder that they are having trouble and closing stores.

General profile image

Dissappointed - 1 y ago

It's a. Shame to have an ad, while supply lasts, for corn beef for $2.47 or whatever, only to get there and see a 5.99 price jump because you failed to have enough on hand for the sale. Sooooooo disappointed! Will have to go without because you apparently wanted the higher price. (almost double?) Could not really afford the $2.47, but...

General profile image

shorty - 1 y ago

0

The review I wrote is for Albertsons in Mesquite on Motley dr the Managers are David and Jerry they are too old too bitter for spending all their lives at Albertsons they are so ugly racist and old they need to retire

General profile image

shorty - 1 y ago

0

The worst store to work with the managers are racist with hispanics and they snap fingers on their employees what ashame I just wonder if they were treated like that

General profile image

LaDonna - 1 y ago

This is a request! We live about 3 miles from a very nice grocery building vacated by Baaches several years ago. It is a very reasonable, workable size. There are a great many more homes in this area now. We have a large Fry's another 2 miles away. It has always been difficult to shop in because it is cut up in a lot of diverse ways. Now they have turned about a fourth of the store to cheap clothing which one has to maneuver around. I hear from those I am around that they are very disappointed in the trend and would welcome an alternative. The former Baaches is on the corner of Dove Mountain Road and Tangerine in Marana. We would welcome an Albertson store in that location.

General profile image

kele - 1 y 106 d ago

5

Mr. Steve Brown,

YOU may not be aware of the fact that so very many people are extremely unhappy with Safeway takeover so much so that today while I returned Safeways nasty tasting Vanilla Bean Ice Cream they stated the store is vacant of customers as we've heard nothing but complaints especially missing your very own vanilla bean ice cream! That upon returning my safeway ones they openly stated alot of unhappy people and many have complained about not having Albertsons Supreme made Vanilla Bean! What a Hugh difference. Inquire with your store if this missive is non - believe able to you!

You need to check with the store they have had a enormous complaining about Safeway V.B..

Sincerely yours, a once faithful customer,

Jeanne Brase

Other Reviews & Comments

Dollar General
a concerned employee. I'm an key holder at one of the stores in Tallahassee. And  ... 

Outback Steakhouse
Anonymous I was in Charlottesville outback ... and the service was ho ... 

Amazon
Anonymous i want dealer ship in margherita .plz tel us how apply pros ... 

Honda Motor Company
Honda is Great I love your new 2017 Accord Coupe lines, but I was wonderin ... 

Fox News Network, LLC
Stacy Chris wallace needs 2 go 2 cnn....geez not going to have a  ... 

AppleBee's
Sarah You're dumb .. I hate freaking self absorbed people Like yo ... 

AT&T
Jodi I am a US service member currently deployed I have called n ... 

DHL Express (USA), Inc.
Esther maina Hello,i recently received a shipment for Hong Kong to kenya ... 

Ashley Furniture
Never Again Horrible with a capital H. Customer service is unreal, some ... 

McDonald's Corporation
Just asked for a straw, that's it I went to McDonald's Store #7200 at 4108 Hampton Blvd, Norf ... 

ADT Security Services, Inc
Keishana So I have a ADT Alarm System in my house that was already h ... 

Autozone
Belleville, IL Autozone I was told my battery was weak and not dead. Therefore i co ... 

Food Network
Ellen I have been a long time fan of many of your shows and talen ... 

Circle K Stores Inc
Ashamed employee Hurt on the job can can't even use my cane was told I'm not ... 

T-Mobile USA, Inc.
Jenny Today my bf bought the wrong prepaid cards. He was suppose  ... 

Nordstrom, Inc.
Anonymous When you've got employees stealing or taking things without ... 

Albertson's LLC
LYOUR I have tried to send surveys for the Albertsons I shop and  ... 

Public Storage
anonymous I am furious about this place. My unit got burglarized yest ... 

Publix
Louise Anna I love Publics! I grew up in Louisiana where my father and  ... 

J. C. Penney Corporation, Inc.
Jim robert My name is Jim Roberts I am staying in south padre island T ... 

BMW of North America, LLC
Morales Horrible vehicle. Paid 30k for a bucket. Drove in the rain  ... 

Bank of America Corporation
roper You would think with everyone and everything being so linke ... 

P F Changs China Bistro Inc
Saraletti Sucks. They are MEVER consistent.

Lg Electronics USA
APRIL C. BOUGHT AN OVEN 6 MONTHS AGO THAT SUDDENLY JUST STOPPED WORK ... 

American Airlines
Beth Duimstra Today I was waiting for a confirmation for my flight back t ... 

Greyhound Lines, Inc.
Clinton McElroy I have traveled greyhound bus an have had the worst experie ... 

Amtrak
Leslie Hi, I'm Leslie. I had my friend help me hack into my spouse ... 

Rooms To Go
Margie Smith I am livid!! I just paid 1186 in CASH for 2 queen beds, 2 q ... 

Costco
shirley I am extremely upset that corporate has decided to change t ... 

Dish Network
Dunndeal here i come att Dr Mr.Clayton,

Fandango Inc.
Trina Simply horrid to deal with I bought a gift card the pin doe ... 

Denny's
Theresa and Dawn and other night customer's Danny's wisconsin Dell's needs corporate to look in to ther ... 

Petco
Bella I wanna know who i can call to get my job back working for  ... 

Pep Boys
Anonymous im a former emloyee of pep boys and the way they treat thei ... 

Days Inn Worldwide, Inc.
Barbara Driskell It was awful ripped curtains, no one cleaned the room, garb ... 

Jo-Ann Stores, Inc.
Dlo Your store in Charlotte, NC on South Blvd is the only one a ... 

Safeway, Inc.
Mark Brett A positive message for your Bernal Pleasanton CA store butc ... 

Panera Bread
Anonymous Regarding cranberry twp, pa Panera store: The weekends are  ... 

Church's Chicken
Esmeralda Call customer service and Report it!! Or Call Corporate !!  ... 

Tumblr
drfourteen SORRY TUMBLR HAD THE NERVE TO TERMINATE MY ACCOUNT AND CONT ... 

Victoria's Secret Stores, Inc.
MARIE D. JUST WANTED TO LET YOU ALL KNOW THAT YOU NEED TO ADD SIZES  ... 

Rent a Center
Vanessa Governo I live in Woonsocket Ri and did business with rent a center ... 

Verizon Communications, Inc
Pease contribute at Stelle Guzman Foundation...Bank of America # 0750769998 Please contact my Stelle Guzman Foundation via email (hidde ... 

Cricket Communications, Inc.
Todd a olson I needed a phone quickly I had a apple s6plus oh until it g ... 

The TJX Companies, Inc.
Jennifer in Boston Today, I felt mortified and humiliated by a store employee  ... 

TGI Friday's
Kim So my son, who's 21, went to the Northlake Mall in Charlott ... 

Placeholder advertisement