Information, reviews and public commentary for US companies

 

Albertsons

Rating
1.486486
Address
8035 N 19th Ave
Phoenix, AZ
85021-5159
County
Maricopa
Contact
Steve Brown
Role
Manager
Phone
(602) 678-0895
Fax
(602) 678-2285
Annual Sales Est
$123,500,000
Employees
500
SIC Code
5411
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Reckoner - 40 d 16 h ago

1

Can you please explain why everyone is not required to wear a mask inside the stores? The people who work there are risking their lives and their families lives. I was told they are getting a whole $2.00 extra an hour but most people's hours have been cut. Can't you please require the highest safety measures? Masks could be handed out at the door and if you don't have one, you can't go in. Customers will not respect social distancing. The managers don't care but the families of your employees do.

Thank you.

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Tom , chandler az - 63 d 18 h ago

I shopped at the Safeway store won Alma School and Guadalupe this am. After checking out, I reviewed my receipt when I got to my car in the parking lot. I noticed I had accidentally purchased distilled water instead of drinking water. I went into the store to make an exchange. I was told that they are not making exchange's or refunds due to the current situation. Needless to say I was very displeased with this response. It is not the $3.00 that I lost that bothered me. I am not the only person who had handled the bottle of water. During its trip to the store shelves, warehouse, receiving personnel, people that stock the shelves, cashier, bagger and throughout the time since filled people have had contact with it. Now it is in the customers hand and unfit to be returned. I somehow cannot fathom the logic to this hard line approach. My trips to Safeway will be minimal in the future if at all. Bad logic folks.

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Michael Kilpatrick - 79 d 22 h ago

1

I have been a customer for 15 yrs at my local store on Green Oaks rd in Fort Worth TX. We are all doing our part to stay safe and keep others safe around us. The glass partitions were put up at the registers and that's a great start. But I only see 1 0r 2 employees wearing a mask which as we know, put me more at risk than them. And when I was loading my groceries the other day, I watched a lady of older age collecting carts in the parking lot and didnt have gloves on!! The carts are cleaned for us when we arrive but then the person who uses the cart is placing their germs on that handle. The woman collecting the carts then is basically holding hands with EVERY customer in the store, who may have coughed in their hand or wiped their nose with their hand and putting that on the handle. And I'm sure she eats in the break room, touching many items in there. And when she is done collecting carts, she goes right in and starts bagging peoples items. Which means every single customer that day are touching the products going into my bag, that I take home and touch, and sit on my counter as I put them away. If Albertsons doesnt want to protect their employees, the store will close in weeks and customers, especially the elderly, are being put in harm's way by the very relaxed safeguards in place. I hope to see that Albertsons and employees take this as serious as everyone else. People that are in the medical field put their lives on the line to save our family members and are then put more at risk getting their groceries. I'm asking to think more of our community, the people that keep you in business. Thank you for your consideration in this matter.

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Anonymous - 97 d ago

0

Went to this location this morning with my 27 year old daughter. We had our own shopping carts. I noticed right away that we were being watched. We both checked out at the self check outlane and again the same person was looking in both our baskets. My daughter, asked me a question and addressed me as "MOM", the attendant said that's your Mother? I'll need to see your driver's license. I could not believe what I was hearing. I said yes she is my daughter and we dontlive together. She said unless you show me your ID I'll have to take your toilet paper. I said are you kidding me and please show me where this is posted in your store that you have the right to ask me for my id. I showed her my license and asked for the Manager. I told her that you can't make up the rules as you want. The sign reads one item per person, not one item per household. Furthermore, we don't live together which our Id's proved. Safeway is putting their employees in a very dangerous position by allowing them to police their products. Again, there signs say on per person and not one person household. Also, where does it read that you have the right to ask for a persons id to prove that they don't live together. What about people who have elderly parents and take them to the store. So, if they are addressed by the word Mom or Dad this will give Safeway the right to ask you for id. This is how lawsuits happen, by people making up rules as they please and not have clear notifications posted. I know that we are living in a challenging time however, this is crazy. Employees are not polceofficers and parents do shop with their adult children. I will never shop at another Safeway store ever again. This was clear profiling

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Feltonsi - 127 d 13 h ago

5

Albertson corporate office..this not a complete...this in need of food store..Avondale 70094/Hwy 90...west of the city new orleans...location for store ..has been winn Dixe.store close..this is big neighborhood ...for miles in need of a store Aspa...my contact ## (hidden) Felton ...

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scammers! - 168 d 18 h ago

5

@@@ ***SCAM ALERT!*** @@@ This entire website is a SCAM! They will want you to go to a Walmart store and purchase a gift card, and then give them the number of that card, only to then steal all of the money from that card, leaving you with nothing. It's a horrible scam that a surprising number of people actually fall for. STAY AWAY!

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Insulted - 209 d 8 h ago

0

I am so sick of the rude employees that albertsons and vons employs. Does your company care at all about the customer or is it all about the money oh well I'm sure everyone knows the answer to that. Things arent like they used to be. You lost a customer....

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Anonymous - 255 d 13 s ago

I wish that Albertsons stores and now Safeway stores I wish the mormon people won't be so greedy Safeway at least could afford to shop there now Albertsons is 15 million dollars in the hole now they are starting to be like a President bankruptcies and more bankruptcies so they can sell it at penny on the dollar to a different group of there family

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Anonymous - 1 y ago

0

Albertsons in Mesa has been a family favorite for a couple years now until last night. My wife asked me to pick up some alcohol and snacks last night. So my son, his girlfriend and I went down to the store to grab some treats. When I get to the counter to check I was refused service because I was with my son and his girl friend which are under age. I have never had a problem buying alcohol with anyone with me before. I was understanding at first and I asked the kids to buy there pizza and leave so I could buy the rest. As I came up to purchase it. The check out woman called the manager and told them I was buy alcohol for underage kids?? Never did I say anything about anyone consuming anything, they assumed because I looked young that I was not a dad. Or could I buy alcohol. I tried to show the manager my license, but he refused to see it. I have never had a problem with this before and I have been coming to the store for years, however I feel that I am no longer welcome to the store because of a ridiculous discrimination and refusal of service.

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S Limon - 1 y ago

Albertsons on Dyer had been cherished by our community in Northeast El Paso. It was welcoming, clean and bright. Staff took pride in the store and it was felt by this community for years. It did become clear that corporate was not supporting the store, good managers were replaced by ones that had a lot to learn. New carts were brought to the store then yanked away.Still customers were loyal and appreciative of the staff and store.The relationship was beautiful and Albertsons despite neglect from corporate was a jewel in this part of town. The produce was great, we could find organics there. For me just walking in the store was therapy for a hard day. Staff were lovely willing to say hello and good by, and show care. I know you see two other competitors near by so you didnt want to bother. You want folks in Northeast to travel across town because you know they are loyal but it is about relationship and sorry but you kicked us and the lovely staff that had been there for years. You are looking at consolidating, maybe placing stores where there are no competitors near by. Maybe that is the bottom line but for the record ..you lost the heart of your operation..and that is harder to replace. Loyalty, relationship with the community has meant nothing apparently when despite corporate neglect that store still was one the best examples of doing it right...Ask your staff and customers who had been there for years.

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Mark - 1 y ago

4

I've heard the Safeway building at FLW and Via Linda is going to become a Goodwill or a Ross Dress for less. Someone had said a needle exchange site but i don't think that'll happen.

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anonymous - 1 y ago

If you close Safeway and Keep Albertson open, please add to Albertson, the good things we like at Safeway, e.g., produce brands, Wells Fargo,etc.

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anonymous - 1 y ago

Please do not close the Safeway store at Via Linda and Frank Lloyd Wright. the people there are very friendly and the produce is great. It also has a Wells Fargo where I bank . This makes it very convenient for me.

If you close this store, I won't go to Albertson across the street . Instead I'll go Frys.

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Rosa Cotayo - 1 y ago

Why are you closing the Safeway store at 11275 E Via Linda, Scottsdale, AZ? I have been shopping there as my preferred local grocery store for the past 13 years and find the quality of produce, meats and flowers to be superior to Albertsons. The customer service is great with consistently helpful and friendly staff. I stop in for groceries at least 4 times a week and always find plenty of customers in the store. I definitely can't say the same for the Albertsons store that's across the street where I've gone twice. If your business plan calls for closure of 1 of the 2 stores in this area, consider firing the business development executive who came up with the idea of ditching Safeway over Albertsons. Rest assured you will lose plenty of business if you close Safeway. Fry's will get my business, not Albertsons. Please reconsider your decision to close Safeway - you won't regret it.

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Michael - 1 y ago

0

(SPAM)

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maureen sammartano - 1 y ago

We just returned home from vacation to learn that your planning to close Safeway on Via Linda in Scottsdale. We are more then disappointed to hear this after being a loyal shopper here for about 30 years. WE DO HOPE you will reconsider this decision to accommodate the MANY LOYAL SHOPPERS HERE IN THIS AREA. IF we go to Albertsons it's only been for one or 2 things over the years. It is not the same as shopping at Safeway regardless you started to carry some of the same items. All items are not the same. Also lines in both stores will double and be most inconvenient....forcing your customers to shop in Frys and Walmart. Please do reconsider this poor decision to upset your strong clientele already in force and objecting to this decision. Very disappointed in your timing & decision!!!

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Jane tyrka - 1 y ago

1

We live in Pahrump. We enjoy the sales at Albertsons. But , 2 registers were open and my husband was bagging our groceries as well.

Cashier was not knowledgeable about certain sales when asked.

We don't work for Albertsons!

Take care of your business!!!!

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Bernice Barba - 1 y ago

0

I purchased two round tip roasts on Sunday, 6/2/2019 as I was having company for dinner. After I cooked both roasts, the smaller roast was loaded with fat and grizzle and I had to throw out about 1 1/2 pounds of that meat. The larger roast had so much fat that I threw out at least 1/2 a lb. When I called the store #1002 and spoke with the Assistant Meat Manager, he said he was sorry about that. I told him that I don't feel that I can ever again purchase meat at any Albertsons store because I would be too afraid of the same thing happening. What kind of customer service is that? I am very disappointed in the service I received.

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Anonymous - 1 y ago

Why does Albertsons not allow their stores to enforce the express lane "15 items or less" signage. there are customers who get in the express lane with a full cart and the clerk can't tell them "this is a 15 item or less lane only" . Albertsons doesn't have express lanes. I've been in the express lane with one item and watched two people with full carts get checked out faster because of the lack of the 15 item enforcement.

today I watched a person steal from the store and tell the employee to F#$% off he said he had a knife and would stab them, he went out one door and came in the other and stole a box of donuts. they could not call the police because it was not the company policy. Your stores have no security for your inventory and more important your employees. Sucks to work at Albertsons.

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John Nicholls - 1 y ago

I shop at the Albertson's store on VIa Linda and Frank Llyod Wright. I also buy my coffee at the Starbucks in that store. Today I was told that the coffee I have been buying for at least five years will no longer be available because two women from Corporate were in yesterday and discontinued what I order which is Americano decaf with sugar free mocha. What a dumb decision as I know a number of people order the same drink. Can this stupid decision be reversed? Why don't you ask consumers what their preferences are before you discontinue a product. If I did

not like the Starbucks employees so much I would discontinue buying my coffee there. By the way the Starbuck employees are the greatest.

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JoAnne - 1 y ago

1

No stores in Nevada have game boards what's up with that?

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Mary G. - 1 y ago

I shopped at Albertson's in Ashland, Oregon May 16, and was rudely told that it was not Albertsons policy for cashiers to place my shopping bag on the counter.....I explained to Shauna, the cashier , that my refrigerated bag might be too large to place on the counter in addition to my food items....the cashier was irritated and angrily placed my bag on the counter.....her parting loud remark was "next time put your bag on the counter".

Ashland has a "bring your own bag" policy or else pay for a plastic bag. I called the manager Dylan Elizando explaining the incident and he nicely said the cashier's attitude was clearly unacceptable and he would get back to me on the outcome of his talk with her.

She probably can't be fired or transferred, but I would like this incident entered on her personnel file, and after this, I can't shop at Albertson's and I'm sure the publicity I am generating concerning my treatment can't be beneficial to your company!

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Sam Sainsbury - 1 y ago

0

For years I have shopped at your store at the Craig Market Place in Las Vegas, NV. You have nothing for front end management. Long lines at checkout 2 Registers open only. Change in Market packing ie: Kraft American Cheese dual packs, for example. Rest assured I will not darken your door again

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Anonymous - 2 y 80 d ago

(SPAM)

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Novaray - 1 y 75 d ago

Where are u at with the Health Board.Im so sick of their nasty meat. I was told my a former employee that Albertsons is notorious for leaving their meat out.

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