Information, reviews and public commentary for US companies

 

Albertsons

Rating
1.527778
Address
8035 N 19th Ave
Phoenix, AZ
85021-5159
County
Maricopa
Contact
Steve Brown
Role
Manager
Phone
(602) 678-0895
Fax
(602) 678-2285
Annual Sales Est
$123,500,000
Employees
500
SIC Code
5411
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Rob tired of feeling scared for my daughter what kind of guy do - 8 d 11 h ago

0

Not sure how this works I live in Tehachapi supposedly the Albertsons store has a female manager there that has been stabbing my daughters tires not once but twice within 6 months. They also broke her house window she has A3 month old baby put us all on edge. If she's crazy enough to do this what else was she do why would Albertsons employee such a person

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no name - 22 d ago

5

Why grocery stores not close on thanksgiving &Christmas so employees can be with family. Seems like company forgot about family vaule all about making money. Person in corporate office not working

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Bonnie Hickling - 31 d 6 h ago

2

Albertsons always had a policy that if you ask for an item, they will get it in for you. LIE! They've gotten rid of three different items and refuse to get them in for me. MUNCHOS, FREEDENT GUM and COWTAILS candy. I have to go to Frys and Walgreens for these items. Rediculous!

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Worst customer service ever. - 39 d 21 h ago

Took my 85 year old mother to the Bonney Lake Washington Safeway store on 12/3/17. I was picking up her prescription at the pharmacy and noticed four employees working on filling prescriptions and one cadhier. I was in a line of six people and asked the people behind the counter for another cashier to help as the line was getting longer. In response they sent one very young and unprofessional girl on her lunch break and continued to ignore the growing line of customers as one cashier did her best with no help from the others. I understand they felt they were busy with assigned tasks but I believe the customer standing in front of you should be your first priority. Sorry mom. I will not go back to that store again. Poor selection of goods and rude employees.

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Tracy - 39 d 8 h ago

0

To whom it may concern

I am a costumer of your store in Roswell NM. Your employers in that store are judgemental and they are playing favorites to their employees. And they give everyone less hours just so one cashier can have more hours on her pay check. So you need to get something done about that store. She in complains to the costumers about another employee. Saying she hates her and the other employee doesn't even comunicate with her. And your store is playing favorites. And it's not right.

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Anonymous - 41 d 5 h ago

I would appreciate a call back I will not give you my name Allah your employees know me it's really sad that you just treat your employees like that I am so disappointed in your store I gave you my number and I appreciate a call back

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Sharon - 43 d 11 h ago

5

Bakery in Store 2985 at Cave Creek and Union Hills Jeri and staff are wonderful, I needed to order a special Halloween cake last minute and they made it very special. Thanks to Jeri in bakery at 2985

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issak and Shirley - 61 d 12 h ago

2

I have been going to the 128th Albertsons in Everett wa for 26 years in the last year it has been going DOWN hill. I had my breaking point over rotten fruit, customer service, Dirty store, and handicap scooter not working ECT. I finally spoke up. and Issak and Shirley were very understanding and professional. But if things don't improve soon I will drive out of my way to shop elsewhere...................The reason I give 2 stars in the Company NOT manangment.

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robin - 69 d 6 h ago

I just received a phone call to market flu shots to me at my Safeway pharmacy! I am angry that my confidential information was used to try to sell me something! I will no longer be a customer either in the pharmacy or the market.

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Karla - 130 d 7 h ago

5

I wanted to send this message to you about a cashier at Albertson's in Arizona where i shop often the store is in Chandler store # 997 cashier Chris #261 phone number to the store is (hidden) He is such a fabulous guy he has always been so kind every time i am in there and has helped me out in so many different ways each time i am there! We totally need more amazing people at the stores like this guy!

Sincerely one very happy customer!

Karla Lockwood

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Anonymous - 140 d 12 h ago

1

I live in Williams, az 86046 and I can rarely find regular half and half. There is an abundance of Fat Free. I have spoken to the manager and the dairy manager and they tell

me that they order the regular and still get mostly Fat Free. This was never a problem until Albertsons took over. What is the problem?????

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Anonymous - 144 d 12 h ago

1

My wife and I were shopping at the Albertsons at 91st Ave and Bell RD in Peoria AZ. They had an ad on Gatorade and had pallet in the front of the store so we went to the pallet and began putting Gatorade in our cart. As we were doing that, I don't know if he was a manager or an employee but he basically barged in front of us and began throwing Gatorade in a cart like he was pissed off at the world even missing the cart several times. He was a Spanish guy and did not get his name but he was out of control and bad for your business

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Anonymous - 145 d ago

1

Recently I purchased a package of frozen Halibut at the Safeway store in Sedona. I have purchased this product many times and found it to be just fine as flash frozen seafood products go. In June of this year I bought a package of the Halibut and had the opposite experience. The fillets had been cut to expose an array of vertebra bones on each serving. In cutting away the bone there was less than 4 oz. of fish in what was suppose to be 12 oz. When I took the packaging along with my receipt to the local Safeway store the customer service representative as well as the on-site manager informed me that they were not responsible for any products that were not originally processes by Safeway. There was a 100% money back guarantee label on the package if not satisfied with the product. The Safeway representatives said to write my complaint to the company, in this case Lucerne Foods. I did and just received a letter with no signing to the effect that the responsibility for the guarantee was the retail store where I purchased it.

Had the individual read my letter carefully it was clearly stated that the retail store refused to take responsibility since they were not the original processor of this product.

I only take the time to clarify this to send a message to someone in corporate headquarters that there is no clear channel of responsibility between your policies and the retail vendor who sells your product. In this case no one is responsible except to send a letter stating a policy that Safeway will or cannot honor.

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Anonymous - 155 d 11 h ago

0

The Albertsons In Gallup NM has a rude store manager Geoff. He doesnt like the natives

Americans that shop there or the ones working there. I see him constantly mistreating the meat department employees with criticism and not giving them enough time to finish their work good. He uses alot of the overtime that should be given to his employees on his own time which he is always on leave or on vacation. I'd like to see changes maybe hire a Native as a manager or hire more people that he doesnt assoicate with like buddies hes familiar with or sides with everytime. Alot of them employees are hungover and still report to work.

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Anonymous - 155 d 11 h ago

1

All the employees at the Gallup, NM Albertsons are always on their personal cell phones. Cannot get anyone to answer me a question right away withouth them putting away their phone. Even in the meat department, all the guys there always on their phones, isnt that a safety percustion for they deal with machines that cut and with knives laying around.

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Anonymous - 172 d ago

0

Today I was in Albertsons, this one security guard was following me all through the store. It was when I tried speaking to him but then he decided to follow me all through the store. The pharmacy is also really rude they need to be trained on how to be kind to there costumers. What is the world Blythe Store any blinds in the store know there's Filipina Mexicans in white to being rude to black people.

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ScammedBySafeway - 172 d 12 h ago

0

Major Safeway Monopoly "game" fraud out here in Northern California I've fully experienced & that they've still not remended, corrected, as they promised way back in May. And I'm a nationally syndicated terrestrial & satellite radio host, newspaper and magazine consumer affairs columnist. While Corporate Alb/SWay finally responded after numerous unanswered calls, letters, certified letters, emails to Executive Office; they then promised to get back to me. Some three(3) weeks ago. We're calling for a Safeway and Albertson's boycott, shop elsewhere until they rectify all their problems. You know, like Safeway's advertised & JustForYou prices attempting to lure shoppers in; or the prices on the shelves...then not matching what you get rung up for at their cash registers. They've been repeatedly exposed by ABC's 7OnYour Side, CBS's Consumer Watch on-air hosts for this mess. Legal disclaimer: as always, this is what I believe to be the truth and have personally experiences along with other witnesses, defendants. (hidden).

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Yikes - 2 y ago

0

I ordered a transformers cake for my sons 4 th birthday party. The picture was dark blue almost black and when I picked up the cake it was bright purple. Wine I said something to the cake decorator she said or its blue purple. Being it was the day of the party there was nothing I could do right then. Never get a cake from the albertsons on McClintock and Guadalupe again.

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enough - 1 y 115 d ago

Wine.I'd right ESS it good

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Tom - 178 d ago

0

Your right.

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B. V. - 179 d 14 h ago

1

Atten: Ryan Brown

6/15/17 I went to my closet Albertsons #991, as I live in Ventana Lakes to make several purchases from the ad that

was delivered to my mail box.that week. When I got up to the check out, I told the clerk the nectarines were 67 cents, not 77 and showed her the newspaper. She called produce, they had a conservation and realized that was the price for the remodeling for the Grand and Reems location, which was miles from my house. I did receive my 4 nectarines for free due to the misleading location. Why cant't all your locations honor the prices of the other stores. Is it really worth the embarrassment and aggravation of your customers, especially a 74 year old senior recovering from total knee replacement? Also, your stores have baggers, who try to pack as much in the bags as they can, not considering the age, gender and strength of the person. They should pack the bags, as they would for their grand parents, LIGHT.

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Atten: Ryan Brown update - 179 d 8 h ago

1

BV here again. I had a senior moment regarding the nectarines. The ad stated 77 cents a #, while the sign in produce stated 87 cents per #. I live miles and miles from Grand and Reems and how many people would drive that far to save 10 cents per #? Just honor the price at all your locations or just mail the ads to nearby neighborhoods.

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Albertsons employee - 208 d 4 h ago

0

a 29 year old manager of the Albertsons on Baseline and Ellsworth in Mesa AZ was engaged in a relationship with a 17 year old. The local police department went into that Albertsons a requested the address of the 29 year old so the could go pick up the 17 year old from the managers house and bing him home because he had ran away from home to be with her. After all said and done Albertson chose to cover it up and let the manager and the 17 year old to continue working there. As an employee of Albertsons I am ashamed that the company I work for has chose not to do anything about it. I have sent email' to their corporate office and and they have chose not to reply. I am now looking for a new job and will not shop at Albertson or Safeway ever again.

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Unhappy Customer - 215 d 14 m ago

0

I was shopping at the albertsons on dysart and Indian School, litchfield Arizona, I Will never shop at this store again, the manager Kelly is really rude, I have never been treated so poorly by someone in customer service! She should not be a manager. She is a horrible person!!!!!

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MJ - 243 d 4 h ago

Albertsons, out of the add ham Hormel Cure 81 spiral cut bone-in on the first day of the Easter add in Surprise Arizona, the meat buyers of Albertsons should be replaced, better yet tard and feathered, who orders 150 hams for one store for the add. Some who doesn't want to sell the add ham in the first place. This is so wrong, all of the stores are out in the area on the first day. Cooks ham is the substitute, they have plenty of those, cheap hams, I end up going to Safeway to buy the same ham but have to pay $1.77 lb instead $1.27 lb. Wow and get this they are both owned by the same company now. Talk about monopoly and controlling pricing and products, shame on you people, I was going to buy a whole rib roast also but since they were out of the add ham I walked out the door. I plan to post this to social media and take it to corporate and as far as I can go with this. I've got more time than money now. I was thinking maybe just bad planning but these buyers get payed big money not to make these mistakes, more like they just don't care, to bad, back to Fry's.

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