I have been shopping at Albertsons on Centennial Blvd. for years, and am now calling for an all out boycott of this and any other stores that are changing to Safeway. If I wanted to shop at Safe way I would but I have always preferred Albertsons. Safeway sucks. I have talked to many people who agree with me that do not want Albertsons to change to Safeway. I guess the only thing to do is to start shopping at King Soopers also on Centennial Blvd.
I would like to know is it a policy for your stores in Las Vegas not to answer their phones??????
Every time I call the phone just rings for about 1 or 2 minutes then I get a busy tone? I have to call over and over before I get an answer. Bad for Business!!! I think so. No customer service skills.
I am A frequent shopper in your park center at Albertson's store. Where I have observed several of your employees in the store. Over the last couple months.. and I must say I am very impressed You have an amazing group of people here at the store That always go out of their way to always make me feel welcome. They always have such a positive attitude and a smile on their face no matter what they're doing. This is one of the reasons why I shop at the store .
What I experience today May 26 I will never forget it was early in the morning and I came in to pick up donuts.and witnessed one little gal dragging a pallet or four times bigger than her with a smile on her face heading to her department..Only to find One of her coworkers getting disciplined right in front of The front door in front of customers and as she walked away the gal behind the counter was in tears and I was in disbelief . I have watch these two young ladies display nothing but excellent customer service and always go above and beyond when I have experienced interaction with these two and the spirits of these two after this interaction with her superior definitely was uncalled for and it should've been handled in a different manner and not in front of customers And she needs to be talk too. It's employees like her that ruin and amazing store like this and employees
Alice Talley Albertsons has been very helpful and Tara has been very helpful. On Albertsons parkway in Broussard La 70518. Genevieve Mathews.
I just did my groceries at Albertson, in Lafayette LA, on Ambassador Caffery street, and I had a bad experience. I bought a papaya fruit and the label on the shelf said $3.99 each. When I went to the cashier, I was told it was $1.29 per pound, and in total over $6. I asked the cashier to check, and after the line behind me increased considerably, somebody called the cashier to confirm that indeed the price was $1.29 per pound. I did not want the fruit then, but after I checked out I went back to the fruit stand to see for myself. In fact, there were three labels, all corresponding to the same stand, but there was just one type of fruit (papaya) there, not three. Two labels said $1.29 per pound, and one said $3.99 each (per fruit). When I asked an attendant to tell me which kind of papaya was $3.99 per fruit he said that they did not have that fruit. I asked for the manager and initially I was told there was no manager in the store. After I asked how that was possible he told me that just the store manager was available!? Anyways, I asked to talk to the store manager, but he just said what the attendant had said before, and then removed the other two labels, for which there were no fruits available. I told the manager that in other Albertson's stores from other states (for example in Phoenix AZ), if the label indicated the wrong price for a product, or if there was a price label for a product that was not available, or other things that would confuse the customer, the customer would get that product for free (there was a price limit policy, but still...). The manager said he had not heard of such policy. Anyways, all in all a bad experience: a huge waste of time for me and the other customers (who had to wait in line behind me) for a confusion that came from the store part. I would not have mentioned this but, as I told the manager, these kinds of things have happened to me pretty often recently at Alberson's here in Lafayette LA. I hope maybe something can be done about these kind of issues in the near future...
I witnessed staff female employee in green shirt with hair net enter bathroom stall and go back to duties without washing handss...
For the last 3 months, I have bought over $400 in spoiled meat. First, it was manager's special... I bought tons ofnit, as I've always done, get home, place in freezer for later usage. Once thawed out, the meat is spoiled. I thaw it out in the fridge, no water....just lay it in a sheet pan to thaw...amd its spoiled! So O decided to not buy Manager's special anymore. So Last month, herw I go again, bout tons of meat, no manager's special. Well, here we go again.... 90% of my ribs are spoiled.....I USE GOVERNMEMT ASSISTANCE to shop. With tbat being said, my whole 400 go to Albertsons monthly. It is crazy for me to get home, freeeze my meat to only not be able to cook for my family of 7. We have had to do tale out numerous times because of this, which cuts into my bill money. Soooo, whats my option? I've shopped at Albertsons for over 15 yrs now. I really don't want to switch stores. My store on Alton, in Fort Worth is amazing. The employees are awesome. All of the managers are so helpful. However, Im losing money, and it is isnt being replaced due to the fact that I always forget to hold on to my receipts. grrrr WHAT IS THE DEAL WITH ALL THE BAD MEAT????
The Albertsons on Jacksboro Hwy/Hwy199 & Boat Club Road in Fort Worth, Texas. On Tuesday, May 16, 2017 my husband was looking for Streits Matzos Lightly Salted crackers; a Jewish product. At stage IV cancer, I eat these crackers for their nutritional value. They are glutten free-sugar free-fat free-no gmo-vegan.This is a food item I can tolerate.
My husband asked a female employee about all the missing Jewish food. The shelves were bare, although the name tags were still present. The young lady said she would check with her boss as to why all the Jewish food was missing. The young associate returned with this reply. "My boss said we were directed from headquarters to take all the Jewish food off the shelves." "We are no longer going to carry Jewish food."
My question requires a response from corporate. I can understand one Jewish product being taken off the shelf, but an entire line of products is a different story. I want deeply to believe that this is not an act of antisemitism. I am not Jewish, however, there is so much hatred, intolerance, & bigotry in our society. I pray this is not the case.
I await a response from corporate headquarters.
Seems to me that the way to keep customers coming back is to provide the goods they want. Not so in the El Paso, TX market. Within the last couple of weeks they removed Ruby Red Squirt and Diet Sunkist soda, two of my favorites. A year or so ago, it was Johnny Cat kitty litter. I had bought it at Albertson's for years, then poof, gone. Guess I'll have to modify my boycott of Wal-Mart now. As long as I'm there for soda, might as well buy the rest of my groceries there too. Grrrr....
May 15 This is a true happening between 8 and 9 a.m. (approximately) raising serious questions. It is to be read in meter. Begin by clapping in an even rhythm, each syllable of a word to one clap, each X also one clap without any other sound. X X X X X X X X (8 claps to begin before reading about this true happening) He* spent X an ho-ur in our neigh-bor-hood to-day X X X Most X of that time X in an Al-bert-son's X bay X X X When he left the bay he stopped and looked down at the steer-ing wheel X What X was he looking at? our earn-est X ap-peal X X In-struc-tions that would tell him how to ex-it with re-spect X X For res-i-dents in yards and homes X sleep-ing X or sick? X X X Tak-ing X the short-est route X out to X the street? X X X Keep-ing X the noise and fumes to lev-els X so sweet? X X X X X X X X X X (7 claps) Well, we don't know; but what came next was slow and cal-cu-la-ted X He turned the cor-ner to-ward homes in mo-tion un-a-ba-ted X Un-til he almost stopped to make a-noth-er sharp turn un-der-ra-ted Creep-ing slow-ly round the turn he moved to-ward the street X X In slow ca-dence his big truck had moved right past X our feet X X Yes, on-ly yards a-way X X on this ex-tend-ed route X Lives a res-i-dent who, when he* does this, can-not X go out X X X X X X X X X X (7 claps) Why is it X that he chose to go out of X his way here? X X Ta-king X more time and gas and turns to X ap-pear X X Right next to homes and yards with de-tri-ment-al X impacts? X X X Those are X the ques-tions; PLEASE con-si-der X these facts X X *(driver of Albertson's/Safeway cab 256B, trailer 11-113899) Note: This is re-entered, hopefully keeping the intended format. If more readable, please ignore previous entry.
May 15 This is a true happening between 8 and 9 a.m. (approximately) raising serious questions. It is to be read in meter. Begin by clapping in an even rhythm, each syllable of a word to one clap, each X also one clap. X X X X X X X X (8 claps to begin before reading about this true happening) He* spent X an ho-ur in our neigh-bor-hood to-day X X X Most X of that time X in an Al-bert-son's X bay X X X When he left the bay he stopped and looked down at the steer-ing wheel X What X was he looking at? our earn-est X ap-peal X X In-struc-tions that would tell him how to ex-it with re-spect X X For res-i-dents in yards and homes X sleep-ing X or sick? X X X Tak-ing X the short-est route X out to X the street? X X X Keep-ing X the noise and fumes to lev-els X so sweet? X X X X X X X X X X (7 claps) Well, we don't know; but what came next was slow and cal-cu-la-ted X He turned the cor-ner to-ward homes in mo-tion un-a-ba-ted X Un-til he almost stopped to make a-noth-er sharp turn un-der-ra-ted Creep-ing slow-ly round the turn he moved to-ward the street X X In slow ca-dence his big truck had moved right past X our feet X X Yes, on-ly yards a-way X X on this ex-tend-ed route X Lives a res-i-dent who, when he* does this, can-not X go out X X X X X X X X X X (7 claps) Why is it X that he chose to go out of X his way here? X X Ta-king X more time and gas and turns to X ap-pear X X Right next to homes and yards with de-tri-ment-al X impacts? X X X Those are X the ques-tions; PLEASE con-si-der X these facts X X *(driver of Albertson's/Safeway cab 256B, trailer 11-113899)
Albertsons in Wolfpoint Mt. Has predicious bosses working there needs to be looked into
May 11, 9:40 p.m.
Another Albertson's truck past homes, reverberating noise disturbing precious sleep, too dark to see identifying numbers on trailer along extended dark stretch past homes; commercial building is lit along the direct way out that would not have disturbed residents. Albertson's chooses to remain in the dark, activity disturbing to sleep, drivers practicing longer routes, sharper turns, and driving through darker areas? Next to residences? Why not practice somewhere else, PLEASE, that shows consideration? After entries 5/4, 5/8/ 5/10, anyone who cares at Albertson's has enough information to identify the area and make correction. This activity very negatively impacts senior citizens and at-risk residents, sleep interrupted.
May 12, 4:50 a.m!!! Albertson's cab, Safeway trailer rumbled past homes, taking an even longer unnecessary route in the neighborhood than usual. Night sleep interrupted twice tonight; once at 9:40
p. m. and again at 4:50 a.m. Posted today (13th) because May 12 was devoted to thanking those who deserve thanks for their respectful operations in this neighborhood, that task not yet complete. Albertson's comment on a list of 1 today. Back to thanks. (Daytime activity may have been adjusted - thank you if so - but nighttime activity is equally important for health reasons; interrupted sleep a health hazard; stressful.
Last night I went to Albertsons in Nampa, 12th & Greenhurst. At the check out was 50 Shades Darker. When did Albertsons start selling porn? And right before Mothers Day. This movie is so degrading to women! I feel Albertsons endorsement of this movie is a slap in the face to all women. I am very disappointed in Albertsons.
May 10, 5:25 a.m.
Another Albertson's truck past homes; disturbing; seen from bed of a person needing to sleep, dealing with serious health issues; shorter, direct route following commercial building not taken, no vehicles or traffic at this time of day preventing use of that shorter, direct route following the commercial building, that route limiting noise and air pollution, caregivers responsible for providing conditions supporting adequate sleep, low stress, and non-toxic environment; the route taken 3 feet from residential properties not environmentally sound, considerate, reasonable. The Albertson's truck? Trailer #13-131027
See post May 8 detailing similar activity same time of day, today's truck taking a very circuitous route past homes. Who at Albertson's will note this, care, and take positive action supporting lives of its neighbors?
The Signature brand that Albertson's has on the shelves is the worst product imaginable. As a cheaper alternative, it is not really. Everything is tasteless, and still over priced. THe business practice of not restocking the other brands is also a poor one, as many of us have just started shopping elsewhere FIRST, not second. Most people won't opt for you cheap brand, cheap product, the worst on any list.
Stocking is another constant issue as sometimes one can see the milk products sitting on the back on the racks, and refrigerators are empty. So, yogurts sit in the back until the sell by date is at hand, then they stock. Another bad business practice, and enough for me to shop elsewhere FIRST.
Sad to say all these changes started when Safeway seemed to come in.
You can actually price organic products reasonably, and they will sell. But again, we go elsewhere FIRST.
4 days ago (on 5/4), a report was submitted here that detailed very health-compromising activity of trucks delivering to Albertson's. That report can be read below. Today, 5/8, at 5:25 a.m., an Albertson's truck roared past (the noise could be heard a distance away getting louder and louder) feet from residential properties, homes very near, activity disturbing sleep. The shorter (more economical using less gas), more environmentally friendly (fumes a distance away, sound faint to unheard), more human being-friendly (allowing undisturbed sleep and use of yards without toxic fumes) exit route was available, no other vehicles preventing use of that route on a vacant lot. Yet, the driver made 2 sharp turns and took the longer route to exit past homes, persons dealing with serious medical conditions often disturbed. The truck and trailer could be seen from the bed of a disturbed resident, awakened and alerted by excessive noise of the truck's approaching presence: Safeway trailer (241F) and Albertson's cab (270B). On Friday night, one day after the 5/4 report was written, another truck passed by the same compromising route 2 times in less than 2 hours (Safeway trailer 131090; Albertson's cab), once at 6:30 p.m. and again at 8:20 p.m., disturbing sleep after a very exhausting week. Both of these trucks, taking the exit following the commercial building instead of the longer route past homes, would not have been noticed, no harm done. Why support operations that are not environmentally sound and negatively impact the health of nearby residents? residents that are neighbors and potential customers? Who at Albertson's cares, attends to comments on this page, and makes a positive difference? Difficulty over a long period of time in reaching anyone in management who addresses this life-altering situation positively makes use of this page one way to bring attention to the negative impact of Albertson's operation, trusting there are those at Albertson's who care enough to make a very significant and necessary positive difference.
Rating: Terrible, but 1 star used to register on the scale
P.S. If this compromising activity stops, that also will be noted and posted, in fairness to Albertson's and with immense gratitude.
hi my name is Louis Sciandra and i am writing this regarding your Albertons store on central ave in chino ca your employee April in the deli dept. i was there friday 05-05-17 and i just want to say that april was the BEST customer service i have ever had at your store efficient and does the job right and is very clean to put back a items after she cuts the meat .she might not be the quickest person , but she does everything right the first time with no-mistakes and the cashier lisa c also . PLEASE take the time to see April at work and you will see for yourself . thank you for taking the time to read this
from a customer who cares louis sciandra
Our Albertsons in Boulder City is the ONLY grocery store in town! We have a large senior/retirement community and they are screwing us on prices. And yesterday, they were out of every brand of grapefruit juice!!!! I found the Simply Grapefruit in the refrigerated section, but it's way more money!
We have now been offering to go "over the hill" to Henderson to help out our senior/retired friends. There is an employee owned grocery store called Winco which is considerably cheaper. Even sometimes lower than Walmart.
Screw you Albertsons.
Someone needs to look into your store located in Fort Worth. The store number is 4272. The staff there is very rude and there is no Customer Service at all. They have the customers waiting in line and they take their time, while the lines get longer. I was their last night and someone who claimed she was a manager told a customer, " It's going to be a line regardless". She was saying this while walking away from the customer. But she was talking to her. This is why I and my family try not to shop at Albertsons. We use to spend hundreds of dollars but not anymore. If I wanted bad service then I would shop at Walmart. That's why we do most of our shopping there because I expect that type of service from them and the prices are cheaper. I will not pay more and get bad service, rude service.
I actually like Albertsons, never had any issue. However today at the Albertsons off of Rufe Snow and Watauga Rd in Watauga, TX 76148. The credit card and check machines were down and had been for over 10 minutes. The lines were starting to blow out so I asked the manager. "Would it be a better business decision to reimburse customers the 3$ atm fee or just turn the customer away completely? I counted about 25-35 customers with at least half full carts so safe bet minimum 100$ per customer loss, which comes to about 2500-3500$ at least. Or pay the atm fee reimbursement for those who can use debit roughly 75-105$. The manager said it's worldwide which really multiplies these numbers into hundreds of thousands at least. So what ended up happening was everyone started leaving their carts where they were and walking out. The part that pissed me off was before I mentioned any of this to the manager he just said "to bad, so sad". That's when I explained the damage he was doing and that recouping losses while trying to accommodate the customer is in the companies best interest. Again he said he didn't care. I hope someone of importance reads this and addresses this location. Thank thou
your Helena, MT store was out of monopoly tickets today. Lousy promotion if you can't keep up. This is how not to retain loyal customers. On my purchase today you owe me 17 tickets. Not the end of the world but geeze.
I've had a poor experience with your stores, which is why I'm writing to say, if you buy Whole Foods Market, I (and many people like me) will stop shopping there. Whole Foods is unique, among chain grocery stores, for 2 reasons. First, at Whole Foods, I can trust that the food really is organic and safe, in contrast to other major groceries, where I have to be concerned that the stores have been "creative" in figuring out how they can apply the label "organic" to their food. Second, Whole Foods employees tend to be happy, in contrast to the employees at nearly every other major grocery chain. I can only assume this is because Whole Foods chooses to treat their employees better than most grocery chains. If you bring Albertson's cost-cutting measures and sad, depressing atmosphere to Whole Foods Market, I can guarantee that I will respond by cutting off my business there, and by encouraging others to do so as well.
Terrible is an accurate rating for Albertson's in our area, but that won't register, so 1 star has been chosen. This also applies to Safeway, since Safeway is now owned by Albertson's, and Safeway trailers are regularly passing next to our homes. Persons in charge (1) at our local Albertson's store located next to our homes (2) in Portland at the location from which deliveries come and (3) at the corporate offices in Boise, Idaho have been informed over a period of years about drivers that go out of their way exiting past homes instead of following the commercial building to the exit, creating unnecessary noise and fumes next to homes, health issues serious. Noise interferes with needed sleep, and fumes are toxic to some, very toxic to one resident. This route past homes requires 2 sharp turns and a greater distance (like the right legs of a triangle) rather than taking the hypotenuse past the commercial building. One truck passed by on the same compromising route 2 times in one morning, cracking a limb at a curb 3 feet from private properties, that limb breaking off not long after. Trees are valued here, air quality a serious concern. Damage to trees? Minor compared to health compromised by unnecessary noise at all hours of the day or night, interfering with critical sleep. Yes, that includes nights... after midnight and before 6 a.m.!!! the area next to homes in an area with high walls in which the longer route 3 feet from private properties creates reverberating engine noise, the more environmentally-friendly route taking seconds, noise limited and fumes a distance away. Using more gas to go a further distance, disturbing to persons, trees, animals? (Yes, pets have startled at the trucks rumbling next to homes, sometimes stopping with a "pistol shot" at the curb 3 feet away from properties.) From experience at this location, Albertson's (and Safeway) is not a company that cares about its impact on other human beings. For that reason, those stores are not supported by our dollars in any way. Fred Meyer here has a much more neighborhood-friendly operation.
Really irritated that Albertons doesn't do returns on baby food items. Listen if you have to damage something out then fine, wouldn't hat be better then loosing a customer that typically spends a couple hundred every other week!!! Never again will I be shopping at an Albertsons, I will be driving the 1 1/2 it takes to get to a bigger town to go to a different store!
I don't typically look at the ad before I shop at Albertsons. I usually just look through the Just 4 you deals and add them to my card. I went in today with my items loaded to my card of things that were "on sale". When I checked out, the total didn't seem right. I went back into my Albertsons app and noticed that my sale items go on sale TOMORROW. You should not put sale items on just 4 you until they are actually on sale. I had to stand there and have the cashier take items off that I thought I was getting on sale. Please fix this. I feel that it is dishonest and tricky marketing.
If you have a contest with an end date why, how do you run out of game peices? Other stores still have them. Why not have an emplyee go get more from other stores? It doesn't seem like much of a contest. Not well thought out. There is still a month left.
Hi! First I must say I love shopping at your stores. However, now I have an issue with how people can shop and get the great sale prices. I am retired and luckily can somewhat operate a computer. BUT, there are some of the senior citizens who DO NOT even own computers and are just not into technology. This is my complaint. You now have introduced ALBERTSONS JUST FOR U. I love it and the deals are amazing. My issue is, as I mentioned previously, what about those seniors and just folks in general who do not own computers or just are not into technology? So they are NOT entitled to the sales because of it?
Last week I forgot to go online to fill out the shopping list for Just for U. When I got up to the cashier and explained the situation, she said,"SORRY, I CAN'T GIVE IT TO YOU FOR THAT PRICE." I asked her if she was serious, seems she was. I was told it was for only customers that shopped online. Excuse me, I shop at that store all the time. However I left EMPTY HANDED that day and hesitate to go back.
Several of my friends who shop Albertsons quite frequently, they now feel slighted, like they aren't good enough to get the specials because they have no way of going online. I'm sorry people, but this is NOT RIGHT! In my opinion this matter needs to be addressed and hopefully made fair for anyone who chooses to shop at your stores.
I do hope you make these bargains available to ALL YOUR CUSTOMERS!
I choose not to rate this, because if I had to rate on this experience alone, it would absolutely be an "F"!
I have never had a problem with any of the food here so nothing to write about that. With that being said, I have never had to write a review about any store before good or bad. However, the Albertson's here in Taft CA is just a frustrating place to try and get a job at. I have called and went in for the last two weeks for the position i've applied for and talked to so many managers/ hiring managers. I don't understand what qualifications others at that store have that i don't when it comes to the position i applied for. It seems to me that its just so unfair that they wont even give me a chance when i see the position i've applied for is filled by someone who isn't even interested in working there. I'm very upset by that and hope they can do something about that in the near future.
My store in Los Angeles on Crenshaw customer service is horriable and has it has been for a while. The associates aren't knowledgeable at all. I called the store to place a order for a fruit tray over the phone because I am currently traveling and would not be able to make in before the deli closes. I've been calling the store all day. When i finally get a associate on the phone she tells me i don't know if this is the right department , i don't know if you can place the order over the phone let me Check. I processed to inform her I've done orders over the phone more then once and I was calling the right department. She asked me to hold on left me on hold for five minutes then hung up on my face. I've attempted to call back the department five time no answers. Called the operator to speak to a store manager no answer. This isn't my first time calling that store deal with associates horriable attitudes or not willing to help. I work in customer service as well but in sales. But I understand my customer comes first. And I stride to make sure my customers are because i would love to have there business again and when you do a great job people refer other to you. I don't know what's going on but I rather Tavel a few minutes up the street to To Ralph's because the people are happier and way more knowledgeable.
Your store on Aurora in Seattle is absolutely terrible. Your manager Rus is the rudest human I have dealt with. I will never visit albertsons ever again. Can't believe you have people like that working for you.
I shop at Jewel owned by Albertsons in Fox Lake Il. This week I was there and there was a worm crawling on their spoiled organic celery. This is the 3rd time I have had bugs in my produce and on my produce. I showed the gentleman that manages that area and told him how terrible the celery looked and he picked the worm off and walked away. I only shop there if I have to. Horrible service and produce. Stay away Aldi gives you better service than them and they don't have bugs. Lori
I've been shopping at your store on Cal Oaks in Murrieta California for about 5 years now. My parents for as long as it's been open. And the changes are horrible. It used to be a happy place to go. Most of your new employees are rude and lazy. One of your cashiers was visably upset. The reason is another cashier stated there were no more carts and they needed to be gathered from the parking lot. She asked a bag boy, and he said, "It's not my job." She was so angry she stated to cry. I know her frustration. Machelle is one of the best employees you have left and she looks like she's had enough. I think I have had enough of your new rude staff too.
I am at albertson. Carpinteria ca at 13:24 on Saturday. There are 11 different customers in express and at least 6 in all others. Funny your signs say if more than three you will open other registers!!!
This company is allowing my wife and I to not be able to eat for over 3 days due to a lack of caring. I am being told for hours now "a manager is not available" we had 153 dollars taken from our credit card at 2551 E. LOHMAN, LAS CRUCES, NM. I called and spoke to the manager, Wonderful human being who said he would look into the charges for me. Good thing that will fill my stomach. I called the corporate offices. They refused to help at all. Told me to call back in 3 days. Was thinking about starting a pool to see how long until I pass out from low bloodsugar, and go to the hospital. I called Asked for the Point of contact. Was told "no I'm disconnecting this call, I have others to take" thank you sheri. I'm glad to see your other customers are more important then me, I mean why not. you already have my money right?
Sure you get a few free deliveries and then BAM $9.95 to $12.95 plus a potential gas surcharge! Okay ....now compare your prices to other stores that deliver.
Yummy.com - minimum order is 24.99 ...delivery fee is $5.99 and if you order over $100 in groceries then delivery is FREE !!! www.yummy.com and then click on the green delivery option button near the top right.
I would shop online with your store but your minimum order amount and delivery fees are double what they should be.
The pharmacy in Emmett are being really slow they're always slow I'm the third person I've been here 35 minutes in the drive thru to pick up my $4 it's 7:06 p.m. on Tuesday April 25th I don't know why they don't have enough help. I think the drive-through could be a little bit more faster thank youI Kathy Vernholm
Dear Mr. Navarro,
I wanted to bring to your attention an exceptional employee that you have at your Battle Ground Washington Store. She is always friendly, professional and positive as well as goes above and beyond providing excellent customer service. Her name is Christa and she is your Deli Manager. We just wanted to let you know how much we appreciate her and you for employing and promoting such a genuinely good person. Thank you.
We were pleased to learn that the former Tom Thumb store on Hardin in McKinney, TX will be reopening in May 2017. We shopped at that Tom Thumb for years before it closed in late 2014. We remember one employee in particular that was at the top of our minds for her professional manner.
Her name was Dominique (Spelling?)
She seemed to step-in to help at any critical activity.
+It was being at the register and checking out the customers and at a faster pace than other employees.
+It was sacking the grocery items in a more organized manner, the way my wife expected it to be done.
+It was opening a new register line when customer awaiting checkout became too numerous.
+She was the roving problem solver.
+And she smiled.
We believe Dominique should be rehired if she would consider returning.
She is the kind of employee we expect to find at Market Street.
There goes Whole Foods if Albertson's take it over~
I have a C.O.P.D. I can't and have a hard time getting groceries. I have lived in Henderson, Nevada for many years now. I'm 2 minutes away.We complain but nothing is done. I loved the store and the Produce dept. it was always fresh. You carried everything that your customers wanted. Closed and went to Haggen's that was terrible. Now it back to Albertson's the neighborhood was thrilled to know you came back. WELL!!!! the store don't carry half the times anymore and when we ask they say we never carried it. I look at them and say I only shop here. We have put up with the attitudes from employee's they know we shop there all the time. everything use to be fresh for example we bought bread is stale, fruit no good mold on it. or spoils the next. then to top it off we go buy the stuff we like and now you you carry it any more. WHAT'S UP WITH THAT. We spend 300.00-400.00 a month in that grocery store.Well we have changed stores and some of the neighbor's we chat they even have told us they have gone another store. Sorry !!! Prices are very high on things.
I have made a request at Albertson, Los Lucas, nm for Pepsi in the 2 litre bottle made with real sugar which they usually have but won't stock it now! What is the problem?
I have a complaint: 4/22/17 around 5:30 in the afternoon I purchased a case of water, various other items, 4 chicken wings, mashed potatoes and gravy. The chicken was horrible. The crust was so hard I ended up peeling it off because I couldn't chew it w/o it hurting my gums and what little meat there is on wings was so tough and dried out, it was awful. I don't think you should serve food that has been setting around that long. Obviously it had been there since lunch time. The potatoes and gravy were awesome so thankfully I had that to eat for dinner and through out the chicken. What a waste. Thank you for your time,
I just left store number 6249 where the store manager kept following me around in a very strange manner. I wasn't acting suspicious and had no intentions of engaging in any suspicious behavior. I felt his behaviors suggested I was a possible their and that I was going to shoplift. However you can look back on the cameras and see that I was acting normal. To be honest I'm very offended, so much so I stopped shopping and walked out. I WON'T BE BACK TO THIS LOCATION.
albertsons store located on el poseo rd las cruces nm is the worst albertsons i have ever seen , the manager is lazy ! 3 is a crowd as posted on the signs in the store , " 3 is a crowd if there are more then 3 people in line we will open another line , during the late afternoon rush about 5:30 pm only 3 lines open and the manager is at one with several people waiting closes the line instead of opening another line as the sign says , i dropped what i had and walked out , THAT STORE NEEDS A NEW MANAGER!!!! Mary Kay is the womans name and she is worthless and lazy!!!! i will never ever visit that store again , they are a disgrace to the albertsons company!!!!
I am so disappointed in the customer service from the district manager in Illinois. I have had an issue with the wrong price at the checkout register and the next day they still had not corrected it. It means people are paying more. I called customer service on April 6 and said I wanted to district manager to call me. His name is Kenneth Dion. Well wouldn't you know a week later no call back. I called again on April 12 and now it is April 19. Still no call. The best part is customer service says they can't go above the district managers head. I find thsi incredible since this guy can't give his customers a call to discuss my issue of having the wrong price and the store is aware of it and the next day they still did not correct the price. I called the corporate number listed and it gets me back to the same phone number. Jewel knows what they are done MF. They don't need us as a customer. They have too many others to worry about me. I would love to have a number to call or an email to go over thsi district managers head. The least he could do is call back and say he is too busy right now. VERY DISAPPOINTED IN JEWELS RESPONSE FROM THE DISTRICT MANAGER KENNETH DION.
Walked into the Albertsons on baseline and Ellsworth rd in Mesa Arizona, on Saturday 4-15-17 approximately 1315 went right to the deli where a couple was being waited on by the deli manager, another customer was being taken care of by the only other clerk. I waited for my turn and the deli manager was finishing up with the couple,a young girl with a tank top on and chest hanging out walked up to the counter, the deli manager immediately stepped back from the counter went all the way down to the young lady and waited on her. I advised him I was next which he already knew because he had seen me standing their, but he continued to help the young lady with her order, when I asked to speak to the manger neither the deli manager or the clerk would speak to me I had to go and find an assistant manager on the store side to speak to. I was assured that he was going to speak to the deli manager about this.
I was unaware of the fact that I needed to be 20 years old with my chest hanging out to get service at this counter, Albertsons has lost my business maybe one day they will figure out they need to hire a mature individual or maybe they could have their current deli manager neutered.
Just returned from my 2nd visit to our local Albertson's in north Grand Prairie, TX. They are really trying in that store. It is looking cleaner and more professional. The Wednesday ad has a special for FAB 4 "mix or match." I did that.... it is hard to tell what we are being charged on the cash register while you are in line as the price does not ring up the sale price.... WELL the lower price of FAB 4 did not ring up. I did not notice it until I got home. I went back. The cashier was not busy so I showed it to her. She said go to customer service. No one was there. After waiting I went around the corner to the offices and was told they were having a meeting in the deli so no one was available for customer service!! Finally someone came and returned the overcharge of $5,00!! The exact amount.... never mind my time and gas for having to come back. The manager, Robert, is very nice but felt you should know about this. I have this to happen before. At that time when I went back in a couple of days, the computers had not been fixed to reflect the ad price. THIS time, I feel your store has been cheating people for over 2 days as today is Friday and the ad started Wed. I want to like this store in my neighborhood as it sells seeds and white chocolate jello!!
I live in North Tacoma , Washington and have shopped at the Westgate Safeway for 25 + years
I must say that when Albertsons bought the Safeway.stores that the quality of management , personnel , service and pricing leave much to be desired.I tried to enter the Westgate Store this morning at 5 am to get some pastry and coffee for my.office only to be told that it takes from 11 pm to 5:30 am for 6 days starting today to wax floors which used to be done under former ownership and management in a single shift.I would hope you ca do better than that! What you need is some real competition in Westgate.That 11/2 star rating Albertsons LLC has is well deseved.
So what exactly are you complaining about? The store having the floors done?