Tried to register for "Just for U" deals online, by text, by help number and last by corporate. 47 minutes on the phone and I still am not able to go shop and get the deals advertised. They only way the problem could be fixed requires 2 days and I have to re-register myself or call them back. Did somebody say Stater Brothers has sales too?
I was at your store today 7-19-17 store #6046 They rung up something twice, cashier made me go to customer service desk for refund, which is annoying, went over there the girl Tiffany was girl the desk No Smile on her face told me you have to go stand over there, so I did. She helped me, Not One Smile acted like an real smart ass. Then the 3.00 that I got overcharged for had to go back on my debt card, Like Really never anywhere have they done that for a lousy 3.00. You Need better more friendly people working at your customer service desk.Thanks, Kathy
I am unable to order prescription refills on The JewelOsco web site?
I trust this is a temporary problem??
I bought a pergola from Albertsons in Azle Texas. It was a great price. I started to back out of my purchase because my husband and I are elderly and I thought we could not assemble it. The Albertsons store director and the assistant director offered to deliver it and assemble it for us. They brought it to us, assembled it beautifulfully and adamantly refused any payment, and it was their day off. The store director's name is Brian Meason and the assistant director's name is Colby Jackson. I am very appreciative of their kindness and I want them to be recognized for it. Their store is a very important part of our community .
Your Eugene Store is well to be desired I have called this place for different times at different hours and nobody wants to pick up the phone unbelievable I refuse to shop there anymore I can't believe they don't know how to answer a phone. I gave him a chance I stop shopping there two years ago and went back and I can't do it again it's ridiculous I'll stick with Fred Meyer.
The safeway store in anchorage, ak off dimond is open 24/7. Up here in Ak its light out in the summer almost all the time. Much more activity going on late at night. The store only has 1 cashier from midnight to 6am an every time i come into this store after work the line is INSANE. The employees tell us that the company doesnt want to pay for more hours. Haha well thats a joke cuz one of these days people are gonna jus start walking out with groceries and not pay. After all who could stop them maybe then albertsons will think about paying for more cashiers.
Thats the way all albertson and safeways are now that a equity group took them over. Most disrespectful grocery company in america
Albertson's at Durango and Farm, here in Las Vegas. Has been uncomfortable to shop in every summer since we moved to this area. I was almost physically ill today. Your employee was kind she even asked if I would like a bottle of water. This gal implied that she is used to the heat because they keep it so warm up front. The front of the store must have been well over 80 degrees. I went to the beer cooler and even my seven year old noticed it wasn't as cool as usual. The back of the store was cool due to the coolers and freezers. In the last two years I have had three bags of moldy bread that we had purchased was moldy same day with at least a week until the expiration date. I was told by a employee who was filling bread about three or four months ago the reason that happened is that there is no AC in the back room where the overflow bread to fill in is stored. That is ridiculous how much of the grocery products are rotten and people get sick and don't even know why they got sick? I lived in Florida for many years as a teenager and they never had hot grocery stores. In fact they were so cold sometimes that you almost need a jacket in the middle of the summer. Smith's, one of the local competitors never is that is hot as Albertsons. When I got home our temperature on the thermostat was set at 76 it felt so much cooler than the grocery store. I realize it is hot outside however there should be sufficient air-conditioning in a grocery store that handles food. The fact that each of the registers have to have a fan for the person working tells you that it is freaking hot in there. One of your employees explained that when they had the last by out that all these people cared about what is the bottom line and not the customer or even the employees. That is certainly how it appears considering how hot it was in your store today and every day during the summer. I really try to avoid going to the store but sometimes I feel lazy since it's closer than Smith's to me where I'm at. Even my daughter agrees we're going to be going to Smith's until maybe fall or winter. I realize this will probably fall upon deaf ears and nobody will care but I just wanted to make it known that this is one hot store shop in. And people should be more concerned about food safety considering how warm it is in the store. I feel very sad for the workers who have to check people out the heat is almost unbearable. I went into the casino part last weekend and played about $10 worth in the machine and couldn't take the heat anymore there is no air conditioning in there. There is just a box fan and I realize that you just rent this out. However I won't be going back that was miserable. I had sweat pouring down my back and other various places. So I guess after all this complaining here's my point. Stop being such a cheap people and turn on the freaking air. If you don't have an air-conditioner large enough to handle the space than you should invest in a larger air-conditioner. Thank you for your time I hope I haven't wasted mine. I have shopped other Albertson's across the valley and none of them are nearly as hot as this one is.
Albertson dont care anymore cause its not really albertsons. Its a equity group that buys distressed companies and tries to flip them well isnt working out for them. There ipo was way off of what they wanted and withdrew it lol. Now they trying to cut cost to pay for safeway since moodys has downgraded there credit lol 15 billion dollars they in debt lol bankruptcy is coming. So cut air condition cut wages lay off union workers for inexperienced workers. Nice company
Gresham ore albertson store i have shopped albertson for 30 years no problems but last 6 months the troutdale store the store management is so clueless. Im disabled and have a service dog the manager asked me for papers its embarrassing but she told me to leave come back when i got papers nice people. Along with 17 people inline now 20 min i stood inline and still didnt get to pay for my groceries. Fred meyer got a new customer albertsons got a new lawsuit.
I've been shopping at Albertsons for 30 years and used to work there as a customer service manager years ago. Over the last 5 years Albertsons has COMPLETELY LOST THE MEANING OF CUSTOMER SERVICE. I and other customers are regularly subjected to rude hungover employees who can't make eye contact, count change or be bothered to ask if you need help, found everything OK or even a hello.
Where is your training manager? They need to be fired asap. A trainer also reinforces kindness, a smile, a positive attitude and tone in your voice, how to bag groceries properly and lose the attitude. Many need jobs who want to make it a career. Albertsons has employees looking for a hand out but gives nothing in return.
Sure know how to cheat people with Digital Hot Deals. Looks like you are getting a deal with the printed coupon and then you see you just got cheated.I wont be doing anymore business with your store again. You must really need the Money. I will be going to Food For Less or other stores that are honest. I had shopped with you last 30 years.
I will write a review and share an experience with all who will stop to read it.
I live near Dallas Texas.
Been shopping Albertson's for at least twenty years.
About two weeks ago a box boy ran one of Albertsons shopping carts into my car in their parking lot causing some damage to the right front bumper. After the store manager looked at the damage he asked me to get an estimate and the store would pay for the repairs. I did so and gave it to him a few days later. He said the claim would take ten days to two weeks.Said he would submit the claim that day.
I had the car repaired and paid for it myself. Now I get a call from an organization that handles Albertsons claims and they say it may take another thirty days or more.
Now I can't trust Albertson's people for any thing.
Why was I not told that they do not settle their own claims?? I am really sore and feel put off by this.
The Store is on Buckingham drive in Richardson Texas.
Be very careful about those parking lot attendants/shopping cart personnel. They will run right in front of you and let you hit them and kill them before they give you the right-of-way to leave Arctic enter. They think they own the parking lot and if you had them or kill them with in their family would want to sell you but yet they are employed and as part of their TRAINING, their manager should INSIST that they yield the right of way to a car that is exiting a parking spots are trying to answer, but instead they will race to run right in front of your car and see how close they can come to getting hit. If they ever get hit and killed, it's THEIR own fault and Albertson's and if I were the driver of the car I would sue both be attending the company and the corporation. So beware of these people. To me they are extremely dangerous.
Are usually deal with one Albertson's and love them. But there are several employees of that store that know nothing about what they're doing and instead of getting help for you the customer, they choose to LIE to you and tell you they don't know the dates of their merchandise, they are busy right now and can't help you, we never know what will get in until we actually get it, we don't know this year's seafood from last year's seafood because there's no dates marked on it so who knows you could be getting Mark Twain's seafood and they don't care if they live or not. As long as they get their paycheck you the customer can go fly a kite because they're not going to bother to go the extra mile to help you the customer , Yet if there were no customers it would be no need for business on their employment with there? I just had that experience this morning and I am so far livid it's not even funny. And when you do go to complain, I'll be in produce laugh at you and send you on your merry way. Well if I can ever speak to somebody at corporate lookout. Because I've had it. I'm not going to take their influence, stupidity, LIES, or frivolous excuses for why they can't or won't provide prompt customer service anymore. Albertson's is not the only place someone can shop and it's time heir employees either get with the program or get out.
I just had a nice experience at your Hailey store and decided to tell you "corporate" folks about it. I bought a watermelon yesterday that was not ripe. Amy, who answered my tlelephone call this morning was very polite and told me to bring it back for exchange or cash. She also suggested I speak to the produce person on the floor. I did! I engaged a young man named "John." He was both helpful and willing to spend the time to both tell me the different ways to judge the fruit and even offered to cut a different melon and have me sample the insides..The whole experience made me think that whatever you folks are doing, corporate-wise, to foster customer service.....it's working....at the local level.
Please share with us the BEST way that you were told to choose a really good sweet watermelon. I am clueless and not good at it so if you got some helpful hints we would all greatly appreciate it. Thanks
Complaint We went to aqlbertsons in Yuma, Az. ib 32bd st & bought your lamb chops about 1 hour ago & had to return them because they turned the ROTTEN side of the meat around so you couldn't see it. Returned it of course.
The warehouse in Lubbock TX sucks I am employee at store 553 and when it was united it was great but now with Albertsons it sucks
Dear Sir, Greetings for the day... I am Mr. Shetty from Bengaluru from Marcatus Company.Marcatus QED Inc., is the trusted, global agri-food supply partner for leading CPG food Companies We offer a global presence and expertise in sourcing and delivering complete agri-product solutions. We offer a complete product line of preserved vegetable condiments including Pickled Cucumbers, Olives, Onions and Peppers. Our extensive industry experience and 1 o n g - t e r in relationships with supply partners provides our clients with s uperio r p r o d u c t opportunities from around the world. At present we supply Gherkins, Jalapenos and Cucumber in different flavour with different size to the countries like Europe, Spain, Australia, Some part of Middle east countries. We do Private labeling for Gherkins, Jalapenos and Cucumber in different flavor for different companies through out the world . One more added benefit is we prepare products depending on the clients recipe or if the client does not have their own recipe we do R&D depending on the clients suggestion. We would like to supply products to you. I have attached the product brochure along with the mail. Awaiting your favorable reply. Thank you. Regards, A Vijith Shetty (hidden) Marcatus QED Bangalore India (hidden)
Have been having bad experiences at the chula vista ca store with not having enough courtesy clerks for bagging the groceries and cashiers not wanting to bag the groceries Its bad enough we have to pay for bags now and groceries are three times higher than last year but I will refuse to bag my own groceries this is not a discount grocery store by any means. My husband just had surgery and is not suppose to lift anything over a couple of pounds while healing when we asked if the cashier was going to bag our groceries the assistant manager who was in line behind us gave us a dirty look like we were terrible for not doing it ourselves I spend at least $400.00 a week in that store and do not appreciate being treated like that
Why does Albertsons advertise a product and then when you ask where you can find it your told they don't carry it. Not to mention never have enough check out registers open at peak traffic times. Any decent manager should know this and staff accordingly.
Albertsons has finally lost me as a customer. I had shopped at Albertsons exclusively for the past 30+ years but, now they have lost me for good. Every month , it seems, Albertsons stops carrying a product I would always buy, I tolerated it for ever but, no more. I've finally found another grocer that has the products I want to purchase and will be taking my business to them from this point forward. The one product that brought me over to the other store is, fresh beef ribs. At one time I could find fresh beef ribs at Albertsons but, no more. The last time your store even had any available, they were cryo-packed and twice the price they are else where. Goodbye!
while shopping at 1110S Main in Roswell, NM. I left my billfold at the checkout register. The bagger Angie R. immediately turned it in to the office. She did not touch a thing in it even though it had 1,000 dollars in cash in it plus many credit cards. What a wonderful honest employee she is. If she can be rewarded in any way she deserves it. I TRIED TO GIVE HER MONEY WHICH SHE SAID SHE COULD NOT ACCEPT. Angie is an exceptional honest young women. Kudos to Angie R
The Safeway on 134th St in Everett Washington has a manager that DOES NOT honor advertised prices, says that computer system is down and tries to berate customers...which didn't work very well with me. I started going to the local Albertsons because if I had to hear this loudmouth one more time he'd find his teeth on the floor. Ever since Mike E. was transferred up North, the store has been a real pit.