Information, reviews and public commentary for US companies

 

Allstate Insurance

Rating
0.575488
Web
http://www.allstate.com
Address
2775 Sanders Rd.
Northbrook, IL
60062
Phone
(847) 402-5000
Twitter IDs
@Allstate
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Anonymous - 2 d 8 h ago

The worst insurance company ive ever had!

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Allstate Victim - 5 d ago

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Allstate has been terrible to deal with. We were hit by one of their insured who crossed into moving oncoming traffic that had the right of way. The Allstate driver struck our car. Allstate has managed to weasel out of paying 100% of the damages stating that we could have somehow helped avoid the accident by at least 20% so they are only

Going to cover 80% of the damages. I turned down their pathetic 80% offer and used my own insurance company who is now going after them for 100 % of the damages. Stay away from Allstate. Write your local state Insurance Commissioners. Let them know how they are jerking people around!

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Mz N - 65 d 8 h ago

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I am a retired pilice of 30 years..I don't have any tickets or have not had any accidents. I have only been insured with them a good month. They said someone gave me the wrong insurance rate and my next bill should be an increased. " I asked why and how much?" They have yet to answer the good name Allstate use to have has gone down the drain for sure!

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Anonymous - 20 d 12 h ago

I moved a few weeks ago, and because I moved to a different location, they said my insurance would be 20 dollars more for February and 10 dollars more for the following months after that. That's ridiculous!! Just another way of getting more money out of you. I didn't know they penalized you for moving !!!!!!!!!

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Anonymous - 20 d 12 h ago

I WILL BE CHECKING INTO OTHER INSURANCE COMPANIES. 76 DOLLARS IS RIDICULOUS FOR A 61 YEAR OLD FEMALE WHO HAS NEVER HAD A WRECK, OR FENDER BENDER & OWNS A 2002 CAR WITH 268,000 MILES ON IT , WHO ONLY HAS LIABILITY ON IT !!!!! MONEY HUNGRY COMPANY!!!!!

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Anonymous - 14 d 38 m ago

Here in the state of Alabama, Allstate insurance is the most money hungry co ever. They go up on your bill just because they can, they don't have to give a an explanation why, and IF they do, it's ALL A BUNCH OF LIES !! They think the Public is stupid.

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Anonymous - 7 d ago

that literally just happened to me too. They really suck!

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Bell - 9 d 4 h ago

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From reading the comments of other people I can truly say I am not alone. This is the worst insurance company I've ever seen. They are inconsiderate, heartless, and money hungry. I was hit by aa Allstate customer and they have taken me through the ringer. I really feel like I work for them because of all the administrative work I have had to provide to them in order for them to pay nothing. The communication is horrible. They are trained to lie to you all the time. They don't take in consideration that you are the victim just heartless. I'm waiting on the announcement that they are going out of business as well..

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MARY - 15 d 9 h ago

YOUR COMMERCIAL ON TV FOR YOUR INSURANCE IS NOTHING BUT VIOLENCE !!!!!! WE HAVE ENOUGH VIOLENCE IN THIS WORLD WITHOUT GIVING PPL IDEAS TO TAKE A FLAG POLE AND BREAK A CAR'S WINDOW THEN STEAL THE CAR AND RUN OVER THE GUYS MOTORCYCLE. I AM SO GLAD WE DON'T HAVE YOUR INSURANCE AND HAVE OURS WITH PROGRESSIVE INSTEAD OF ( AGGRESSIVE ) ALLSTATE THAT SHOULD BE YOUR NEW NAME THAN THE ONE YOU HAVE NOW. YOU NEED TO TAKE THAT COMMERCIAL OFF NOW !!!!! I CHANGE THE CHANNEL WHEN IT COMES ON. IT IS VERY SAD YOU HAVE TO CREATE VIOLENCE FOR ADVERTISING AND GIVE TEENAGERS AN IDEA FOR SOMETHING TO DO THAT THEY THINK WOULD BE A FUN THING TO DO. YOUR COMPANY IS A DISGRACE FOR SOCIETY. GET YOUR HEAD EXAMINED. I READ SOME OF YOUR ACCIDENT COMPLAINTS BEFORE TYPING THIS AND THEY WEREN'T HAPPY WITH THEIR SERVICE EITHER. TOO BAD. I HOPE YOU READ THIS COMMENT AND TAKE THE COMMERCIAL OFF !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Flagged for review. 
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Michael Herritt - 19 d ago

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ALLSTATE sucks,run from this company,run fast and far

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Kelly Carney - 71 d 11 h ago

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I would say Allstate has to be a company that operates in such a way as to deny benefits to those that claim. An individual insured by Allstate hit me it was an open-and-shut case of failing to yield the right-of-way. The police report immediately indicated such. My fiance Doug Weaver I spoke with them on the phone and try to work things out. Gave them an opportunity to avoid attorneys and just pay me for my car and immediate medical bills. Told them very kindly they have this opportunity to avoid expensive litigation. The Allstate agent must have thought this was a deal or no deal game and took a hard-line approach.12 days after the accident I still don't have a rental car and no guy has been here to look at this car but field inspector is appointed don't know who is. Yes there's an attorney on the case. Allstate should review their current policies for I see this company really going down.

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Anonymous - 20 d 24 h ago

I hope Allstate does go down, I hope they have to close their doors permanently. They don't deserve to stay in business ! A rip off company like that one does NOT DESERVE to stay in business!!

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Buck Crawford - 64 d 7 h ago

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Guys i was in an accident in July and ALLSTATE has yet to care care on me. I think the company is going broke or out of bussiness. They are a sham of a company. These guys just keep giving me the run around. I was rear ended in a subaru impreza by an Allstate guy in a big Dodge ram truck and totaled my car out. Allstate has refused to help me at all. They sound like a broken record over and over and over. They keep saying they don't negotiate and keep trying to get me to take trade in value for my car. I have looked and looked for a car like mine there are NO CARS like mine around here. I found cars in Dallas 4 hours away very similar to my car . Alex Campbell keeps saying they are out of my area. But they are the closest Impreza's i can find there are none around here because they are so popular but thats not good enough for Allstate.. I let her know they are all i could find and that they are the closest ones i could find. But it doesn't matter to Allstate.... its out of my area. So i sit here totally frustrated. I do have a couple more options and will play them out to see what happens. I would NEVER recommend Allstate to anyone. I didn't know anything about them until now i always thought they were a reputable comp. Now i know better. This adjuster has threatened to go after an abandon car title and put my case on the shelf. So for all you people who are considering ALLSTATE.. DON"T DO IT!!!! You will regreat it if you ever have a claim... This is THE Worst insurance company i have ever delt with. WE might all get hosed if they go out of bussiness and they are headed that way because they don't care of people and do the right thing. This has probably been going on a long time and is finally catching up with them..Its only a matter of time and the good hands people will become the NO Hands people and we won't have to watch the phoney commercials on TV any more..

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Anonymous - 20 d 24 h ago

I agree with you 100% ! They are a BIG RIP OFF company. They apparently train their people to be LIERS & to be crooked. I wish I'd NEVER EVER went with them !! BAD MISTAKE on my part !

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RON BRADFORD - 51 d 13 h ago

IF BEING IN GOOD HANDS IS REPRESENTED BY A MAN WITH A BAND AID ON HIS FACE HURTING HIMSELF AND DESTROYING PROPERTY IT IS NOT THE "GOOD HANDS" I CHOOSE TO BE IN. IF BEING IN "GOOD HANDS IS SETTING IN A EASY CHAIR IN THE MIDDLE OF A BUSY INTERSECTION WHILE CARS PUT HIM AND OTHERS IN DANGER I DON'T WANT THAT TYPE OF GOOD HANDS EITHER,

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bg - 27 d 8 h ago

the word is sitting not setting...duh

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Anonymous - 20 d ago

So what ? Who cares? Allstate insurance is a rip off & their not worth a DAMN! All they care about is how much money they can screw their customers out of !!!!!!

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Anonymous - 27 d 8 h ago

Study commercials a little too much. Lighten up man.

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Anonymous - 21 d 12 h ago

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worst insurance ever! They filed a claim for me and got everything ready and they said they would pay for any damages and after I took it to the body shop they called me and said ohhh we made a mistake we can't pay for your damages. Time wasting and very rude.

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Toni Bowman - 22 d 6 h ago

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I am frustrated by the many , many delays when trying to receive my sisters death benefits ! It has been letter after letter ... request for additional info repeatedly ! Each phone call I have made to follow up has been so exhausting because I am asked to explain my request over and over again !!!! customer service has to talk to a super and the finally they find my information. Even though I presented all the appropriate ID #"s etc. we ate still presently waiting on approval and then I guess my sisters insurance money will be forwarded . We lost my sister in August ! The process needs to be improved and start with the correct names on the policy!

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Chris yearout - 24 d 13 h ago

Payment sets in office for days before they take to bank but Allstate drop my house ins call when late but you don't call to say you have no ins I was not in good hands not in good hands

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Annali Euredjian - 27 d 8 h ago

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My complaint is with Allsatte Liability Adjustor Jessica Lafollette here in Las Vegas. I was hit in my bank parking lot waiting in teh ATM line and I was hit by an elderly women who decided to leave and not wait in line. she knocked off my front end and allstates Jessica Lafollette was pleased to repeat that they denied my claim repeatedly, due to our stories not matching. My 11 year old son with Autism and myself were hit, my bumper is dragging and frame is pushing into my tire. I have Geico liability. allstate could care less about what is right or wrong, nor did they try to pursue the surveillance video from the bank. Jessica has lack of emotion and made no attempt to help me. I am contacting the CEO as well. This woman had her entire leg bandaged stating they want to amputate but she refuses and has been in 6 accidents, I make # 7. According to Jessica Lafollette this has nothing to do with anything. The woman admitted it was her fault to me only.

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Darnell,4 Hoyt st Pelzer,S.C. - 44 d 22 h ago

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A rep.from (Now Roofing)inspected the house for (Allstate Insurance) he started out by asking me if I wanted to sell some weights that I had .Then we went into the attic I asked your not going to walk through the attic and inspect it he said no I will stay right here (at the entrance of the attic)didn't have a flashlight l told him I had one he asked me to walk through the attic and shine the light on the damaged places on the roof I told him there's no way you can see it he took two pictures and said that was good.He took pictures of the water damage on the sellings of the rooms and left.I called him and said you did not measure the room he asked me again he asked me to measure the room and call him and let him know what the measurements are I was thinking where did they get this guy. (SHADDY).He had no interest in proving the damage to the house

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Anonymous - 60 d 10 h ago

My complaint is with Erica Steele, sales agent for Elise Stansel of Norman, Oklahoma.. On December 10, 2018, I walked into the agency mentioned above to get a quote on their Auto & Home insurance policies The policy numbers are 815 612 953 for both policies. Ms Steele advised me about Easy Pay plan and after inquiring what was Easy Pay? Ms. Steele advised me that any payments that need to be made would come directly out of my bank account. She further gave me Drivewiise although I did advise her that I did not want Drivewise as I have an old phone nd I was not getting a new one at my age of 84 years. She gave me Drivewise anyway. I advised Ms. Steele that I did not want promotions coming thru my computer and most of all I did nt want any Insurance Company or any other company messing with my back accounts. Ms.Steele called Kristen of Arvest bank and requested the proper routing number. When I got a esnotice that I owed $13.70 for the Drivewise insurance that I did not want I called the agency and advised Brian tghat I got the4 notice and he said that I should not worry about as it would come directly out of my account on January 17, 2019. I gave MY CREDIT CARD NUMBER.. This occurred on December 20, 2018. On the afternoon of December 21st I got a nasty call from Erica repeating rapidly over and over did I want Easy Pay and that all I told her in the meeting that I was just concerned about promotions. She cut me off when I tried to explain to her that I advised her that I did not want anybody messing with my bank account. OH YES! Erica did tell me that I had seven days to think about it but when I puled out my credit card she went ahead and took for payment. then on December 14th an Inspector came from Allstate. Also on December 21st Ms. Steele advised me that she had photos from the Inspector that my roof needed repair or replaced and that I should contact the previous insurance co. and process a claim. She did not offer to send me copies of the photos of my roof to verify her statement. I made the claim, however with everything else going on with MS. STEELE how do I know that the claim I made is valid or is this another ruse to get more money out of me cause I had a claim om record that was not there on December 10th? I do not TRUST MS.STEELE SINCE SHE APPARENTLY IGNORED WHAT I AD VISED HER IN THE MEETING AND WQUESTION HER INTEGRETY. She could have made clear that my roof and the outside of my house was going to be inspected so I should wait on payment. The reason I believe MS STEELE ignored my comments is that she was setting me up with a lower cost policies that she knew would be increased at a later date when readvised her that I did not want the items listed above. Robert P. Muller

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Nate - 62 d ago

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I own a 2014 F-250 which was involved in g 40-50 mph front end crash. This was not my wife's fault and the truck just made cross country trip with no issues at all. The impact father crash destroyed the front of the truck even breaking the tow hooks off of the frame. The auto body shop recommended by Board Ford fixed the visible damage but when were went to drive it the front end was making a humming noise, the brake cable was broken, the steering wheel was not straight and the truck began shaking. The auto shop stated they saw nothing broken so we took it back Ford. Ford stated they could not say the damage was from the crash as it could have been wear and tear previously. We are not mechanics but this truck is so messed up it is not safe for my family. The Allstate adjuster Alex stated the broken brake cable and the alignment issues were due to worn out parts and we received no explanation for the humming noise. This was a solid truck with no issues prior to this crash and now we have been told we are liars and that all of these issues must have been present prior to the crash. Ford says they are unable to align the truck due to the amount of play. This may be true but was certainly caused by the horrific crash. I am a former state trooper with thousands of crash investigations and it is preposterous to me that a vehicle in this sort of accident would have alignment issues due to anything other than the crash when it was fine previously. I am not able to see any worn or damaged rubber boots or leaking grease or any of the things I would associate with being obviously worn out around any of the steering components. This truck has less than 100k miles and has never been used to tow or plow. I purchased this vehicle approximately 18 months ago precisely because it felt so solid and smooth. We are very frustrated and would like our vehicle to be safe for our family to drive again. This will be a huge expense for us to fix on our own and we feel that the excuses are just that excuses. The original shop should have seen these problems but ever since we pointed out the fact they didn't even drive it after repair the blame has been on us. Besides these issues the customer service has been terrible at Ford with the service tech and manger not returning calls and even failing to submit insurance information with identifying information on it. We feel trapped in a network of dishonesty and wish for nothing other than our truck to be reliable again. We do not have the technical knowledge to dispute what they say credibly but just know that our vehicle was fine to travel across country one day and after the crash which was no fault of ours, it is not even safe to drive. Please assist inn any way you can. Thank you.

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