Information, reviews and public commentary for US companies


Allstate Insurance

2775 Sanders Rd.
Northbrook, IL
(847) 402-5000
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Jane - 3 h 7 m ago


I had been with Allstate for 29 plus years but cancelled today.

The price increased over $100 and I have had no accidents or traffic tickets.

Actually I may have paid the amount if the office staff had treated me with an ounce of respect. I can't believe their customer service is non existent and the office member "K" is still working in this industry. Everyone has a bad day but this woman has had a bad year.

I was so happy so save $100 on my car and $100 on homeowners policy but happier to be able to see "K" in my rear view window. Bye Bye

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Bleeding money out of the human's for your personal gain - 1 d 8 h ago


If you want to see Mayhem then look at Allstate. Beware they are the Mayhem of the world. You suck your people who work for you or ignorant and they suck. Your adjuster are just pure assholes. If I would have some more work in my company that would talk and treat the people like that I would fire you in a minute. The CEO of this company you suck. You're ruthless, and you are the the Mayhem of the world. You have no idea what good hands are. And remember how you treat people is how the Lord looks at it.

Don't get insurance from this company, they would not even know how to even ensure your kids wagon, I know insurance companies are hard to deal with but you are the worst. You don't care about your ratings you don't care about human life. The only thing you care about is money. And remember CEO. That when you step in front of the Lord is when you will pay for your ignorance. Your agents are some of the worst I've ever talked to. You're insured Reckless driver hit my car two times, and you try to put the blame on me. At the police report stated your customer was at fault. So you insure reckless drivers as long as they can pay you will keep those crap drivers insured. It's obviously that you do not care how you get raided and what people of the United States say about you as long as you have the money. You're a disgrace for the human race. Once again the only Mayhem is you. Thanks for letting us know about Mayhem, so now we know what to watch out for. It's called Allstate better known as all s*** the best thing that you can do for yourself is get a life and leave the human race out of it. You suck, you stink like s***. And you can always smell the s*** as soon as you get around a local Allstate office.

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Brian - 6 h 43 m ago


I agree with That message, all state is the worst insurance you could ever have. I will stand in front of their offices and Let people know that all state sucks.

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Harry Beatty - 1 d 9 h ago


Allstate Corporation is the worst Insurance Company. You will leave families paying for expenses out of pocket due to your insured customer. As your commercial say are you in good hands. No there is no hands to help. Your commercials are deceiving and your company is full of crap. To do what you did two families including me I would never recommend your company . Your company is a disgrace for the human race. You're disgusting, and you don't even know how to even put insurance on a wagon.

Allstate really stands for all s***. You don't even get a star. I rate you as a -10 star, that's the worst I think that anybody could have.

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Melinda - 5 d 10 h ago

Worst customer service I have ever encountered. You clearly don't care about the customer. You failed to provide a timeline for a rental. You entered a date that was already past in the enterprise computer system without contacting the person renting the vehicle. Pretty sure this is illegal to backdate without notification.

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Angry - 6 d 7 h ago


Allstate Sucks...started insurance with them and about a month later, I get a letter stating they were cancelling my insurance because I have 3 layers of shingles on my house and there were tree limbs touching the house. The tree limb was a little one that just needs to be trimmed back.

As for the 3 layers on the roof, there is nothing wrong with the roof, doesn't leak, etc, however, they could have given us 30 to 60 days to get a new roof on. Nope, they cancel it. Why didn't they send a letter saying fix it or we cancel instead of one that just cancels it and when you call all they say is oh we are so sorry that this happened to you. Terrible Terrible service

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Angry - 6 d 9 h ago

Allstate roadside service is FULL OF SHIT..will NOT recommend to anyone

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Mad lady - 6 d 10 h ago

Allstate road side service is like pulling a good tooth out if your mouth..they want u to go through a survey first..if this is what u call good service try a new way of stars from me..

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Pissed - 7 d 11 h ago

Allstate is garbage to the fucking max! There communication/costumer service suck ass. Their lack of communication have cost me a great deal of STRESS on my life and they don't have a shit! The agents in Atlanta, Ga are all garbage, Kareema Yates and and team are all garbage and they don't care about nobody but themselves, I guess because I'm not a Allstate customer I canbe treated like trash.

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Anonymous - 8 d 10 h ago

I had an employee in the Oxon Hill Branch not put my info in the system for my policy to be automatically drafted and I end up with an insurance lapse. Is it my fault that we live in a digital age and I'm not reading all mail. I guess I'm not considered a value customer when on someone else's negligence I have to pay.

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M.Branning - 10 d 17 h ago



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Anonymous - 54 d 10 h ago

Your automobile add runing these days are very violent make no sense and send a wrong message to all.

Allstate can do better than this.

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Anonymous - 51 d 9 h ago

Your insurance policy is one of the worst every 3 months you go up on the price bad bad!...!! Don't get Allstatet car insurance. Mr Brown.

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Sherri - 11 d 6 h ago


I totally agree!!! The commercial with the man sitting in a chair in the middle of the street with cars zooming around him and going up on two tires is just assigned!!! This gives the impression that if you are in the middle of the road in traffic it's all good all state will pay...pedestrians being killed by cars is a real issue and they make fun of that...shame, shame, shame!!! When I call the corporate executives at 2:31 pm I get transferred to a voice mail nice, real nice. I called (hidden). Anyone else have a better idea!!!

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tyler - 12 d 9 h ago

i called and spoke to an agent over the phone. He wrote up the policy for me. Everything was fine, so i thought. Well my car was stolen and when i called to put in the claim, i come to find out that he never put comprehensive on it. He never asked if i had a loan on the car and at this point i cant say weather or not i did say anything, but i know for a fact if he had asked me i would have said yes. Hell i drove for uber with my last policy so i had to have full coverage. My car was just found and it is totaled. So now the finance company says i am responsible for the balance even though the car is totaled and the insurance says they are not responsible for anything. I am in the process of contacting an attorney as we speak to see what can be done. If i were you i would take the fastest train in the opposite direction of this company. It's a shame you can't give minus stars down the bottom.

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worried_parent - 12 d 9 h ago


My agent has always given me very good advice on how to try to keep my premiums as low as possible with a young driver in the house. Thanks!

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tony b - 34 d 12 h ago


Well lets put it this way. I have never been so disapointed with any insurance company in my life.Allstate sucks they lie and are very poorly staffed. I think maybe they went down to the United States and Mexican border and hired fucking mexicans to staff every position they could .Well I have realy had enough as of now and I am going to deal direct with these smart ass fucks in person all the way to Northbrook Illinois.The top of MY A list making my point .People just dont care or dont give a shit about real customer care and listening to there problems or complaints .Thats to bad because I know 1 agent in ca. that is in need of retraining, or first time training.Agent in Bakersfield Ca.Her name is Linda at allstate on white ln.And hers mart ass assistant .Iam tired of my mother getting fucked around by insurance companies.You people get it together soon or I will have to start on my list !!!!!!!

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Anonymous - 13 d 6 h ago

By that Mexican statement, I'm guessing you're white and mad believe me, over here on the East Coast, where the agents arn't foreign (American actually) they aren't much better. So good try blaming the foreigners. Allstate is just a shitty company.

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Coverage Concerns - 13 d 10 h ago


Allstate has drafted two payments,within six weeks, out of my checking account for my life insurance and I have not received anything tangible saying I'm covered. Local agent was contacted in my area several times about the matter saying I'm covered but no proof of coverage yet. Getting ready to notify the insurance commissioner.

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Very concerned for my life - 18 d 4 h ago


Really nice to be on vacation and sitting around watching your agent smoke marijuana and drink alcohol with a bunch of people and get in your Allstate vehicle and drive. Talking about beig ingood hands.

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Anonymous - 25 d ago

We had a problem at our house, with our underground pipes that broke in one area by our water heater causing water to ruin our walls, carpet, floors, and damaged other things, but despite all the problems that caused, the worst came when a representative from Allstate came to look at damage, instead of doing his job pulled out a camera to take pictures of our house because we had to put things in various parts of our house to avoid further damage to items, and told my mother her house was a mess and he had never been in a more messyer place. The nerve of that bastard. Then he had the nerve to not return our calls or let us know what was going to happen

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Very surprised - 27 d 11 h ago


Just received a call from someone who said he was selling Allstate Insurance. When I told him I was not interested and asked him to take me off his calling list he replied he wasn't going to take me off his list he was going to tell about the insurance. When I again said I wasn't interested he said he didn't give a dxxxn what I wanted. Caller ID said he was from Winchester. I hope this was a fake call and is not your new way of doing business.

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Dea Walls - 33 d 6 h ago


I agree with the other posts on this website. No matter how long you have been loyal and paid this company, they will cancel and /or not pay out anything. I personally know. I have had this coverage for over 40 years with my first house and this house total. We have filed a total of 4 claims not totaling $16000. Now they put a roof on my house in 2011 and it is leaking but the spotted man came in to tell me the roof looks good. My premiums are close to 1,800 a year, now you figure the math x 40 years. Each time I have filed a claim, my premiums went up considerably. Now that I am old and have paid all that I have to them, they are refusing to pay claims stating this is my problem. However, they would repair the new stains in my ceiling less than 2 inches long. I say run for the hills if you are looking for a Homeowners policy. Mayhem commercials are taking all their money!

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Judith Sihweil - 32 d 6 h ago


They suck alright..had met life for over 25 years..git suckered in because where I was working, needed HOI, and agent was great....TOO BAD TOTAL COMPANY IS NOT!!!

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Judith Sihweil - 32 d 6 h ago


Your HOI claims Nancy Niemann refused to give us ANY other person to contact .....after repeated denial on same claim!!!. ..even after submitting pictures..not even an acknowledgement..I had to see if she had received THEM

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