Information, reviews and public commentary for US companies

 

Amazon

Rating
1.154701
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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Ravin Gandhi - 3 h 43 m ago

0

I want a call from high authority.. just 677 bucks making me prblm... What the hell is this.. is this way supervisor n reception talk with customer... This type of service they give when problem arises.. i founded amazon a good company.. n now just for 677 rs they giving me trouble.. great amazon

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Ms. Ros - 5 h 14 m ago

0

I'm glad that I am not the only person's who have a complaint about Amazon who do not appreciate their customers. I've been with admission for more than 6 months and they only want to acknoledge the items that I have delivered to other people besides myself

So when I call to check on items, the Reps aren't wanting to know my info, they're only interested in the address the item was sent and then they'll say that's not you or that's not on your account & then deni me, but they have my credit card info. And after the he'll I go through, they'll apologize, they'll say that itll be fixed and our never is since always I call and there's no solution, still! Even when I speak to a mgr. a supervisor. I give up , bcuz Amazon do not care, then they associate my card with all these other cards! Amazon owes their customers respect and to FIX there systems to acknowledge that customer who is paying for all these items and lied by saying my card is not saved, when indeed it is saved, but remember Amazon don't have a screen that recognize there customers, they only recognize the item being sent. And I've worked in a large call center and our managers made sure we as a rep. for the company, we had no choice but to be sure to acknoledge that customer, our system was associated with the phone number that popped up on the screen as soon as we answered the phone and our company kept thebprimises to give them credit & etc.if the customer was not happy about the solution since we valued them and understand we need them, too! The products are nice, but because of the reasons stated above makes me seek other places/ websites who will appreciate my business w/o taking advantage of no knowing the customer by auto. Screen showing that person's name, but again w/o my permission that I didn't make a box to hold it in file. Oh yea and theyll say it's not saved, so the Reps are big lyers and get caught in their lies. The staff or trio's need more training or better yet acknoledge me, my info before they see what I asked to be delivered or the steps need to say I need to know the last item I ordered address, which this is sad, too since then the trio's expect memorize all these addresses besides my own. By the way if anyone sees this review, I can almost guarantee you that Amazon the company again will not try to fix this, but they have my card.card on file. As you can tell through this long explanation, it's upsetting I'm sorry I had to state the truth about my experience with amazon. Disappointing, right!

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Ms. Ros - 5 h 14 m ago

0

I'm glad that I am not the only person's who have a complaint about Amazon who do not appreciate their customers. I've been with admission for more than 6 months and they only want to acknoledge the items that I have delivered to other people besides myself

So when I call to check on items, the Reps aren't wanting to know my info, they're only interested in the address the item was sent and then they'll say that's not you or that's not on your account & then deni me, but they have my credit card info. And after the he'll I go through, they'll apologize, they'll say that itll be fixed and our never is since always I call and there's no solution, still! Even when I speak to a mgr. a supervisor. I give up , bcuz Amazon do not care, then they associate my card with all these other cards! Amazon owes their customers respect and to FIX there systems to acknowledge that customer who is paying for all these items and lied by saying my card is not saved, when indeed it is saved, but remember Amazon don't have a screen that recognize there customers, they only recognize the item being sent. And I've worked in a large call center and our managers made sure we as a rep. for the company, we had no choice but to be sure to acknoledge that customer, our system was associated with the phone number that popped up on the screen as soon as we answered the phone and our company kept thebprimises to give them credit & etc.if the customer was not happy about the solution since we valued them and understand we need them, too! The products are nice, but because of the reasons stated above makes me seek other places/ websites who will appreciate my business w/o taking advantage of no knowing the customer by auto. Screen showing that person's name, but again w/o my permission that I didn't make a box to hold it in file. Oh yea and theyll say it's not saved, so the Reps are big lyers and get caught in their lies. The staff or trio's need more training or better yet acknoledge me, my info before they see what I asked to be delivered or the steps need to say I need to know the last item I ordered address, which this is sad, too since then the trio's expect memorize all these addresses besides my own. By the way if anyone sees this review, I can almost guarantee you that Amazon the company again will not try to fix this, but they have my card.card on file. As you can tell through this long explanation, it's upsetting I'm sorry I had to state the truth about my experience with amazon. Disappointing, right!

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Retired Teacher - 11 h 22 m ago

Has your leadership gone crazy? You will let an anti-christian hate group like the Southern Poverty Law Center decide who is on your charitable donations list? The SPLC is a money-making scam. You need to investigate them..If you don't put the Alliance Defending Freedom back on your charitable list, I (and my family) will not be shopping on Amazon. If you don't want to lose some big bucks. you better do some research before making such big decisions.

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Christopher715 - 15 h 34 m ago

0

So. I got a Fire TV Cube. IT WAS DOA OUT OF THE FUCKING BOX.

I have HAD IT WITH THE MOTHER FUCKING IDIOTS @ AMAZON CUSTOMER SERVICE. BUNCH OF GOOKS.

YEP! YOU READ THAT RIGHT, POLITICALLY INCORRECT I'M CALLING THE GOOKS! SOUTHEAST ASIANS THAT HAVE NO FUCKING CLUE!!!!!!!!!!! THAT'S WHY THEY'RE IN A SHITHOLE COUNTRY!

AMAZON CAN SUCK OUT COLLECTIVE DICKS AND CUNTS, AS I'M NOT GOING TO DICK AROUND WITH THEIR FUCKING OUTSOURCING OF AMERICAN JOBS...........................FUCK OFF JEFF BEZOS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Lilchop72@aol.com - 17 h 16 m ago

This is regarding hiring. I recently applied for a position in Lancaster, N.Y. and within a twelve hour time frame I was informed that I would not be moving forward. There is a problem with this.. first I am very qualified for the position and secondly it is upsetting that I am turned away and an eighteen year-old just graduating from high-school gets hired. Currently I am an independent contract Quality Engineer and have been involved in manufacturing for almost thirty years. Some of my contracts are closing out as technology moves in so I decided to find part-time work in the evening that has benefits (something I need to do until I am sixty-five and can retire). Review after review regarding Amazon indicated this would be a perfect fit for me and my schedule. I was quite disappointed when I found out they would not even interview me, is it my age?, too much experience?, I need to know! All my employment has been at the same place for over twenty-years, is there a problem with that? All I need is a part-time position in the evening and for some reason I do not qualify but a younger person with zero experience in the world of work and life can get hired.. Usually I am not so bitter but this is really upsetting..

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Anonymous - 1 d ago

0

Hello please pull that ford and Alexa commercial where Alexa says a hotdog is a sandwich it is not a hotdog is that a hotdog until you add bread or a wrap or a bun then it's becomes a sandwich.if you do not pull it I making a federal complaint and false claim with th bbb and other state agency for a false claim ok

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Anonymous - 1 d 35 m ago

5

Tanyah whyte

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Anonymous - 1 d 8 h ago

I've had amazon for over 2 years never a problem hasn't ordered anything for a few weeks .

I had to get another cell phone and when I tried to order something on Amazon it told me I didn't have the right address phone number or email address when I called Amazon they told me that the address on file was out of state from where I was in a different address all together now they won't give me any information my account has been compromised in Amazon is telling me they'll send me an email out of an email they're not recognizing so I am very upset and confused and I have ordered many many many things from them over the years and I won't be using them any longer

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Harold - 1 d 9 h ago

0

Har

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Anonymous - 1 d 9 h ago

0

Bought fire stick. streaming was not working and support reset it. Now 5 phone calls waiting for 48 hours to return phone call from support theft said they have to call me back. No one I have talked to knows how to link this with echo. Discusting

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Joyce Mooney - 1 d 10 h ago

4

Please stop selling Trump-branded products. You will sleep better at night.

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L. S;. PAUL - 1 d 11 h ago

2

just tried placing an order twice only to be refused twice due to insufficient funds on a gift card. the card has 281 dollars the order is for 211 dollars. Amazon blames the bank. the bank said amazon is not taking the money from the card. My vacation is ruined because I now have to wait 6 days for the card balance to be returned because amazon would not take it from the card. my order is so I can have a vacation by a lake. Now my vacation is in a HOUSE thanks to a glitch with the AMAZON system. THANKS ALOT AMAZON !!!!!!!

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jhw - 1 d 13 h ago

2

spent entire morning trying to purchase a pr. of shoes as a replacement for a pr.I returned & had a credit.Spoke to a barely English speaking idiot in Fla. Unable to comprehend.Had to hang up. Called # again. Idiot # 2.Said the other call was a scam. He'd "refund the $29.99"1st idiot charged me.Told him I'd had it & hung up. HE called me. Told me he wanted to help me.I hung up. Called again.Didn't Ans. Insanity h had an idiot in Fla. who couldn't comprehend and ended up wanting my credit card # (which was already with my account) plus $29.99.I hung up. Called the # again. Could tell from the background noise, it was the same place in Fla. This idiot told me the 1st call was a scam. uld refund me the 429.99.

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James Wrathall - 1 d 15 h ago

4

To Jeff:

Please open facilities in northern Mexico to house and employ immigrants while they await resolution of their immigration issues.

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Roadee David - 2 d ago

5

Jeff Bezos you are the richest man in America. Why do you need to raise the price of Prime? How much is enough, you can't take it with you and it will do you no good in the afterlife. Amazon started out @ $79.00, then went to $99.00 now you are going to raise it again. Come on Really?????? Yes I get a good value from Amazon, but so do you.

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Anonymous - 2 d 13 h ago

We can be partners call me

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Raymond Smith - 2 d 13 h ago

1

As a business owner, I've depended on Amazon for product. Prime member means nothing. When I called to get help, I got Africa and then Mexico. No one cared. It's not their problem Amazon needs to bring customer service back to the us. You take my money, deserve ut.

Ray Smith

(hidden)

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Anonymous - 2 d 18 h ago

0

Third party sellers are not delivering items on time

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Nikki B - 3 d 22 h ago

2

I am a loyal Amazon Shopper I'm a shopaholic and I don't understand why for any kind of reason my account is saying that it is temporarily locked. I am furious right now I have a baby shower I have to be at tomorrow and I ordered my things last night pay for them and now it's saying my account is locked when I should be receiving them at the delivery address. But cannot track the presents I got from my friend for her baby shower , she is having a girl and I bought all of her newborn gifts off of your website! And now I can't even figure out my tracking number because you never emailed me one on top of the fact that now I can't get into my own account I have to go Incognito into a different account just the shop and I need my account I have been shopping on Amazon for over 4 years now. This is outrageous I can't even call corporate when I call it just keeps ringing ringing ringing and then saying that it's not open even though I'm calling during normal business hours ! I want a call back ASAP!

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Jan Black (jblack0815@aol.com) - 3 d 11 h ago

0

My account has been locked over a bank error. I have faxed, I have emailed, I have gone to a link provided by someone on your facebook page, I have don't everything Amazon has asked of me. But I can't get my account unlocked. And NO ONE will respond to me! I am so frustrated I want to cancel my account, but I cannot access my account to even do that! But I am sure Amazon will charge me the $119 fee for membership.

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PETAKI - 3 d 13 h ago

0

The Amazon website is being blocked/hacked whatever. Locks up my computer every time I access it. Customer service only has heavily accented employees not understandable. Told them to get their security people to address the issues that have been ongoing for over a month. The email system is apparently broken. Have never received an email verifying my orders or their shipping. Phone customer service told me they would send me emails to correct my problems. THE EMAIL IS THE PROBLEM. Nothing received since talking to them 2 hours ago. Attempted to change password, but the system required a code sent by email. THE EMAIL SYSTEM IS THE PROBLEM. Completely clueless customer service as they blame it all on cookies or some other nonsense. I need to talke to an American in Seattle to fix this unworkable system before attempts are made to destroy my savings.

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Yana - 3 d 15 h ago

0

worth customer service. My account locked for 3 weeks because amazon suspected fraudulence charges.

I placed numerous calls with no help. the only department that can help me is accounting department, which located in costa rica, which cannot be reached easily.

finally, I got through, I got attitude from Carlos, who refused to give the location of the office, who was rude, and told me I have to create a new account, meanwhile my amazon prime paid only in March, and I reloaded me amazon gift card 3 weeks ago, that money not returnable! it is over $200!!!!!!

I spent over three hours on the phone, supervisor name Michael just hang up on me because nothing could be done and there is no way he can transfer me in states.

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Dave Johnson - 6 d 11 h ago

0

Well after being a prime member for over a year I come to find out someone there is stealing customer's CC info and charging strange amounts my bank caught it and since nobody high up in this company has time to return calls and explain get ready for one hell of a lawsuit you shouldn't steal people's hard earned money and yes I have the proof via my bank statements for last couple months so guys get ready

Oh and before I forget local Virginia tv stations will be called and informed

So if I were you I'd get ahold of me

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G Ma - 3 d 17 h ago

0

I guess we should be weary of companies that are hard to contact via normal telephone channels. I have never been a prime member, but they tried to charge my card four times, one I slept. One caused me to cancel my card and get a reissue. The next month I missed the charge. June they tried to charge me two payments, different amounts. I caught, stopped payment, cancelled my card and request no reissue for the card. I have been dealing with amazon for years. The information I have viewed here really has changed my thoughts and relationship with them.

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