Information, reviews and public commentary for US companies

 

Amazon

Rating
1.34434
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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Concerned - 10 h 38 m ago

Amazon has a contract with Ship Inpac Employees are delivering the packages ontime Customers are paying tips, the problem is Ship Inpac is not paying the Employees ontime or paying them their tips. They started the Employees out with $11.00 an hour the first check was $10.00 an hour 2 weeks later dropped them down to $8.00 an hour.

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Dennis Eugene Herion Hatton I - 1 d 5 h ago

0

Dear Mr. Bezos, I have spoken to 12 of your support staff in attempting to get my PRIME ACCT activated AGAIN. I spent hundreds and hundreds of dollars with you and I am not a happy camper. Can you help me get back into my account? Jeff, you've got to run your business a little tighter if you continue to wish for my commerce. I can be reached at the following; Dennis Hatton Dennishatton7@gmail.com Dennishatton@live.com Phone: 412-877-1817 (my cell) Snail mail: Dennis Hatton, 115 Crestwood Drive, Apt. 4 , Willard, OH 44890 I will be on the road at 9:30 tomorrow - I am sure you can try to reach me before then - most of us execs. are early risers! With my warmest regards, Dennis Eugene Herion Hatton I PS. Looking forward to hearing from you or one of your right hand people. Thanks Jeff! D.

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SickOfYou - 1 d 14 h ago

Today they took my last $107 for an amazon prime order I did not request now they tell me its cancelled but will take 2 to 3 day to get the refund back to my account. IN the meantime I have no money. Thanks Amazon for nothing. After 10 years of shopping with you its OVER. I am removing my info and my account. You are selfish deluded and ignorant as an organization - you really do not recognize anyone outside of your world. F you and shove it up where the sun dont shine. As I starve to death in the next 2 to 3 business days until my stolen money is returned with zero interest rate. F you.

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Anonymous - 2 d 13 h ago

1

My name is Lyella B., problem is cant order anything because my husband has this same e-mail. We life together but have different credit cards.

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WORST COMPANY - 3 d 10 h ago

0

THE WORST CUSTOMER SERVICE. Great, now Amazon is outsourcing it's support. They used to be helpful...not anymore. I've been lied to, given the run around and made five different phone over the course of two weeks ; calls about the same situation. I wnited on HOLD for 45 MINUTES to speak to a supposed supervisor. She promised to credit my account with the 43.11 that was rightfully mine and send me an email. Not only did she NOT DO IT but she wiped my account clear of all previous communication I had the other four phone calls. I am currently on HOLD now to speak with another "supervisor". I am NO LONGER SHOPPING AT AMAZON. They are going downhill. I am now a JET member and will be using them. So much for AMERICAN companies. Makes me sick to my stomach.

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Day Radebaugh - 3 d ago

0

It's very clear that Amazon is just another big company with lousy service. In their case, they try to substitute software and web competence for individual service. With other retailers and etailers, I can at least speak to someone and get something done. These folks have built a firewall against direct contact with the customer. Even Verizon, as bad as they are, provides greater accessibility.

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Day Radebaugh - 3 d 10 h ago

0

Forget about Amazon. If your order goes fine, everything is OK. If you have trouble, and need to speak with them, it is impossible. None of their representatives speak passable English, and simply refuse to cooperate. I buy a lot of books, and in the future it's Abebooks for me.

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Lady J - 9 d 18 h ago

3

I am not happy with Amazon, I placed an order on line for a phone case, not realizing that it was coming from China and that if the case was broken or didn't work correctly, the shipping cost was more than half the price I paid for the original purchase. So, I bought the case for $22.00 and it cost me $13.00 total to ship the darned thing back. It wasn't working, the lock on the corner latch didn't lock. I contacted Amazon customer service and their response basically said they weren't taking any responsibility because it was out of the US. What kind of customer service is that? The least Amazon could have done is give me a $13.00 credit for a future purchase. I'm going to shop on Overstock instead of Amazon.

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Skip WalMart & Amazon Buy directly from China - 3 d 12 h ago

Order from aliexpress directly. Amazon is getting the product from China - so can you and cut out the middle man. Phone cases are like $4-$6, Even Ebay has Chinese sellers on it now if you look for them. Most of the crap in stores is bought fromChina for cheap and resold to USA consumers with a huge mark up. Skip the middle man and buy directly from China

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Anonymous - 3 d 12 h ago

1

when I called amazon.com they told me I can't get a refund but they sent it as an authorization to to our bank I think that has very poor customer service and I will never be going back to amazon.com thank you

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Margaret - 14 d 17 h ago

0

I went to make a purchase today only to find put my account listed insufficient funds, to my surprise! I arrived home to call my bank and was told that Amazon signed me up for Prime Time, a $106.18 charge. I was livid and called the number listed for customer service only to speak with someone out of the country. She said it was a thirty day trial and I can be refunded with three days. I argued I never signed up for this, you took my money and stiffed me from buying my weekly food. Basically it was a "to bad Charlie" meaning. I called the Corporate number only to find out they refuse any and all calls with the number posted. If my checks bounce my Attorney will be in touch! I will never order from them again!

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tiredofamazonBS - 10 d 17 h ago

5

I suggest you read my response to "M".

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mightyjumbo - 7 d 6 h ago

0

I had no problems getting my money back with same issue, they use to be a nice internet site to order from but so much now has to be purchased in big bulk that is impossible for 2 person to do. I had been a long time customer but that now is dwindling, like tonight am about in tears as they won't accept my new email address since i will be moving and have to use that new one on another place as the cable will be disconnected and where i move too they have free wifi wireless internet for residents there, right now i'm feeling like telling them to go take a hike it takes an awful lot for me to get this angry...and a big dissappointment bullying one around and around a million times trying to just get an email address change into their boxes...bullying is wht it comes down to and not afraid to tell them so....tomorrow i will go into chat or be calling them and telling them how much money they lost from me not able to get my order accepted due to the issue.....

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Fred G - 3 d 14 h ago

They should definitely help you. I've found Amazon to be really good at customer service. Not necessarily the most competent some times but always helpful and well-meaning.

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Anonymous - 5 d 16 h ago

Congratulations Big news Amazon prime have the crew from Top Gear joining, A name is needed for the new program i think it should be called CHANGE GEAR it would be appropriate as it refers to cars, and also telling people to change to Amazon prime the company going places

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Anonymous - 5 d 18 h ago

0

Serious problems with Withoutabox. Inadequate response from Withoutabox so-called customer support. Need an Amazon corporate persons to contact me.

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mightyjumbo - 7 d 6 h ago

0

Right now I would not even consider a rating over 0...it has taken me 2 hours to find the right spot to change my new email as moving and cable to be disconnected they have free internet where i'm going and the cable email address will not be usable they have one going in circles repeatedly and not having the right thing to click onto to this, they truly need a new easy format to change an email address like most other sites do...it could also be called bullying the consumer it is so darned difficult...when they don't allow email address changes that is a bit gross...I rate them 0 now.

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ksquared - 7 d 19 h ago

4

How do you expect me to fly my kite that has 1000 ft of line if you claim exclusive rights to that "drone air space" you wish to establish? Perhaps I'll put dangling wires on the kite to defeat your machines if you should succeed in imposing your selfish concept in place!

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Anonymous - 8 d 24 h ago

Bomh is supervisor amit NAIK is so bad man plz action it

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Tamara - 9 d ago

0

I have ordered 2 tops size L and have received size XL. Then I contacted customer service and they said will send back right size...They send one more time size XL!!!

2 Months and nothing resolved!

Incredibile!!!!

At the end I said I don9t want refund but what I have ordered and they told me I need to make a new order for a different size!!!

THEY DON'T EVEN LISTEN AND READ WHAT YOU WRITE!!!

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Jackie - 10 d 16 h ago

0

Hello, I am very upset that I didn't get what I've paid for. I talked with all these different representatives and not one couldn't help me with getting my 7" Kindle. I feel I was lied to at the beginning of this situation. With all these different foreigner who can't understand English or have a thick dialect and their understanding in zero. I didn't get the 7" Kindle that I paid for..

I've been a customer with Amazon for years and this is my first incident where my issues hasn't been properly addressed. I want my 7" Kindle for the price that your representative quoted so how can we rectify this situation? I need a Executive to reach out to me, because none of the people I dealt with has satisfied my needs.

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Poor Business Practices - 16 d 19 h ago

0

My card was charged for an amazon prime account on July 10th, something I did not sign up for. I call customer service to dispute and they tell me that they have no way of knowing who used my card for an account. I am extremely upset because how can a big corporation not know or can trace who used my card. The supervisor tells me well dispute with your bank. Well hell yeah I will. Albert/Alfred whatever his name was is very rude and curt. He did absolutely nothing to try and help. This is poor business practices for a company of this caliber. I will continue to report this on every website I can find.

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tiredofamazonBS - 10 d 18 h ago

5

Contact your bank's credit card fraud dept. and file an unauthorized transaction complaint. See my response to "M" for more details.

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Inappropriate! - 17 d 15 h ago

0

On Sunday night between 715pm -730pm out baby boy Oscar was hit in OUR DRIVEWAY by an Amazon Prime Courier who was delivering to our NEXT DOOR NEIGHBOR, yet he parked on out property. Our dog was standing near the end of our driveway barking because there was a stranger on our property, the driver hot on his van drove onto our driveway aiming at our dog killing him. He ripped one side of his face off and crushed his skull dragging him half way into the street and kept going. Thankfully our neighbor a NYC K9 DETECTIVE saw the entire incident and ran to our dog trying to save his life as I stood there in shock. He called Valley Cottage Animal hospital who was waiting for us to arrive, he ran home got his patrol car and escorted us to the hospital in record time but it was too late, Oscar had cried out to us once and took his last breathe in our truck. Everyday I relive this in my head. The doctor at the hospital asked us if we wanted them to preform CPR but told us he had severe brain injuries and would never survive, besides the fact he lost half his face.

I have spent almost a week now calling Amazon, emailing the CEO AND FOUNDER OF AMAZON JEFF BEZOS AND NOT ONE CALL BACK OR EMAIL HAVE I RECEIVED. WE ARE COMPLETELY DEVASTATED AND WE WILL GET JUSTICE FOR OUR BABY BOY OSCAR. IF ANYONE HAS CONTACTS WITH ANYONE AT ANY MAJOR NEWS NETWORKS PLEASE HELP US GET JUSTICE FOR OSCAR, HE WAS A 47 LB PUGGLE WHO DIDN'T DESERVE TO DIE THIS HORRIFIC DEATH

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Katie Kouric - 17 d ago

5

you had a baby boy and he was a dog named oscar?

amazon has a cadaver propped up in the corporate head office in Seattle named Jeff.

see any similarities? Call me at Yahoo, I'll see what I can do. See that rhymes! I feel better already, don't you?

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A Brit in Atlanta - 14 d 18 h ago

5

I wasn't sure what a Puggle was, so did a little research. I now gather it is a mongrel of some kind, a half-breed beagle and pug I think, typically in the 15-30lb range...so at 47lbs Oscar was a fat little boy. The driver probably assumed, wrongly as it turns out, that he would get out of the way, failing to grasp the fact that he was too fat to do so! At that, size the animal was quite possibly having a heart attack at the time, rendering a truck-strike an act of mercy possibly! So I feel better too now Katie!

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tiredofamazonBS - 10 d 18 h ago

0

Did you know that mongrel's come with 2 legs as well? Want to see an example look in a mirror.

Flagged for review. 

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