Information, reviews and public commentary for US companies

 

Amazon

Rating
1.5
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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Dorothy Butler , butlerbeehive2@yahoo.com - 2 d 5 h ago

0

ATTENTION : MR JEFF BEZOS CEO

DEAR SIR:

I've been trying for over a year to get the shipping address for my brother designated Prison Mail so it will be shipped exclusively by U. S Postal Service. I've ordered and had the items returned to you over and over because they go out UPS which the Florida Prison system will not accept. For years I was able to have this specific direction on his address, but it disappeared a little over a year ago. Your "chat" people respond they will send the complaint up the chain and then tell me Accounting can help me. Well that isn't true, accounting can't do anything about it. I think it would be a simple fix to have another check box labeled "Prison Mail" Ship USPS Only, added to the 1 click options. I imagine there are others who were using Amazon to send books to loved ones, but now we can't. The last offer I had from your Accounting people was that they send it to me and I could send it to him. If that would work, I would have been doing it all along. BUT, the Prison only accepts shipments from authorized booksellers and libraries, not personal addresses. PLEASE HELP!!!

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Mandy S - 4 d ago

0

I can't conceive why you would run ads for Monsanto. If it is MONEY you did it for shame on you! So since we know it is lets look at how we can show you how disappointed I'm in your business. So I will no longer buy from your internet store, magazine or support the chefs that work for you. With buying their products. Then I will pass it on to my associates and they will to theirs. You do understand the domino effect in retail. One unhappy equals ten then continue to multiply. This is on Facebook it is a beautiful thing. Very bad business!

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Anonymous - 12 d 45 m ago

I work at MCO5 and 30% of the employees come in drunk or high on pot

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clyde642 - 14 d 10 h ago

5

Wow, just reading all the hate and vitriol here. Been doing business with Amazon for years. Never had any of these issues. And to be honest, a lot of the stuff I am reading a lot of these issues I can see why they happened and would not entirely blame Amazon.

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amazon is bs - 14 d 11 h ago

0

Amazon suckssssssss. I purchased two chairs from amazon and they never ever arrived. ... instead I was sent some hand lotion and eye serum..... I am highly upset call customer service and nothing is being done. Sad sad company... they take your money, dont ship correct product, and dont own up to there mistakes..... I will be telling evryone at my job to never ever use amazon.... ebay may be a better option...... they gave me a dhl tracking number and than lotion comes through usps..... ive never been through anything like this.

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Jim - 15 d ago

0

I ordered a Intel motherboard Jan 1st 2015 and paid 100..00 for the order and never received it,called custmor service about the order and their respond was my order was shiped to some one else by mistake and they refused to replace my order and refused to refund my payment. Amazon is one of the worst places on the enternet to shop,.This is Feb 17 and they still refuse to refund my payment.

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BLAKECO MEDIA - 23 d 4 h ago

AMAZON CLOSED MY STORE !! AFTER SELLING $25,000 AND 300 ITEMS !!

3 ITEMS WHERE LISTED IN CORRECT AND DUE TO THAT...THEY CLOSE MY HOLE STORE

--------IM TRYING ---------EVERYTHING TO GET MY STORE BACK OPENED----------

JEFF--EVEN STARTED IN HIS GARAGE SELLING....AND IM SURE HE EVEN WENT THUR BAD TIMES ALSO

AT HIS BEGGING....AND SO ID I...WE ALL MAKE MISTAKES -----PLEASE OPEN MY STORE !!

---BLAKECO MEDIA

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Shereee - 33 d ago

0

They have the worst policy around delivery. I've paid for 4 items on 2 separate occasions and still have not received my paid for items. Amazon blamed UPS, USPS and the seller. They have no accountability I had the worst customer service manager Ever!!!!!!!! Ethan, who could careless about my issue and kept putting me on hold. I'm reporting my experience with IL Attorney General Lisa Madigan and the Better Business Bureau.

Over the last 2 plus years I've been a Prime customer will come to an end in Aug 2015 I will not be renewing my plan.

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william - 26 d 12 h ago

0

Will going to the BBB actually do anything? They can force them to help or fix the problem right?

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DUCK RYOO - 34 d 20 h ago

1

my order number 113-2314311-2560204. the total amount of $77.50. but other store $61.46.i believed in the amazon.com to buy on price. look at my purchase history. i told supervisor. the supervisor said,"we are probably the amazon.com". if the price difference disappeared in other store? be order cancel?i am not happy. i am customer long time. i thank earner a lot of money amazon.com.

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J Stone - 37 d 8 h ago

0

This company is a joke. Over the weekend I redeemed a $50 gift card which brought my balance to $100. Before I could buy anything, I got an email from Amazon telling me my account was on hold *sure enough I couldnt even log in* and was advised to contact the person that gave me the card. Long story short, I spent 4 hours on the phone with customer service yesterday only to be told...."we cant log into your account, you'll have to talk to somebody else, and they will be in touch." At 4:00AM EST I got an email from Amazon stating "we have been in contact with the cardholder of the card supplied as the payment method for your order(that is a LIE). They inform us that your use of their card is unauthorized (another LIE), and as such, your account has been closed and all outstanding orders have been cancelled. We regret to inform you that your business is no longer welcome at our store."

Thats fine, because I will never seek to do business with you idiots ever again.

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Eva Q - 37 d 8 h ago

5

OSCAR was a great help to me today I have been dealing with ordering a new paperwhite kindle with people

who kept sending me the wrong product and charging me for it and keeping me on the phone for hours. it was nice to speak with someone in America !!!!!!!!!!

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Staci Heim - 41 d 12 h ago

0

I sold my iPhone 5s to a seller who got her mother involved with the sale, stating her daughter was a minor. That's the first problem I have. Next, the girl didn't want the phone but kept it for 2 weeks. When she finally sent it back to me, she wanted me to pay for the shipping. When I received the phone back, she kept the original box (probably threw it out), and the phone had greasy fingerprints on it and it was passcode locked. I mentioned all of these problems to Amazon Seller Central. I gave the buyers a partial refund, keeping a $20 restocking fee. They filed a claim with A-Z and they were given the rest of their refund, which I am now responsible for paying. So I received $228.33 from the buyer for the phone (after Amazon fees). I authorized $229 for a refund of the $249 they paid (before taxes, shipping etc.). Amazon charged me an initial $214.34 to refund the buyer, then after the A-Z claim was found in favor of the buyer, Amazon charged me an additional $22.40. So that's a total of $236.74 Amazon is charging me for a phone that came back to me in poorer condition than what it was sent it. I have been in contact with both Seller Central and A-Z claims departments. I get nowhere. They give me what seem to be automated responses. I will not sell on Amazon anymore. I am not a company that can afford losses like this. I am just a person and I think they forget that sometimes. I do not recommend anyone sell on Amazon.

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sean - 47 d 8 h ago

0

in my opinion there are a fraudulent company they make promises about deliveries and cannot fulfill them per ups did you get a call center in India or the Philippines and they tell there sorry.put your money where your mouth is make the guarantee if it don't get delivered to get your money back.

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derrick - 48 d 7 h ago

0

worst company ever such a scam

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Chris - 50 d ago

5

I just had the best customer service experience with one of your reps, Alexis B. She was friendly, professional and accommodating. My hats of to her. Hopefully you will be able to give her some recognition.

Thanks,

Chris G.

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freedom - 50 d 9 h ago

0

I started working for SMX-amazon in Hebron, Kentucky 2weeks ago. The orientation provedbto be a joke because the "kid" could never answer any of my questions. I worked at the return center and my role was to find space to place boxes. The scanner(which is a joke)only records if you are able to store or should I say stowe a box.I would walk for over an hour looking for a spot only to be told "yea we know there is no place to put the items". The next evening I was able to Stowe items and I even consulted with an ambassador regarding a pallet of unsaleable items I attempted to Stowe. I was met with "you have been inactive for 40minutes" All I have done is my job and that ridiculous scanner says otherwise. What a messed up way to manage a company!!! No wonder they have a revolving door! Smh and never doing any kind if business with Ass-mazon.

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Claudia P. - 51 d 2 h ago

0

After close to 3 hours on the phone with customer service I know have a headache and still frustrated. 1. The final order with Amazon during the holidays never got to me. 2. On 12/18 I went on chat with customer service asked for a supervisor who had no clue, was making up stuff and contradicting herself. 3. Was told I was going to get refund found out today I didn't. 4. First call today was 1hour16 mins supervisor was not listening to what I was saying nor asking. 5. Second call today 1 hour and 20mins finally got to speak to native English speakers and after I said I can't believe you can't even offer me credit I got it. But I had to suggest it. ------------We all work to darn hard for our money we do not need to get headaches or frustrated when making purchases. I have shopped at amazon for years even sold things but this will be no more. After I use up my credit I am afraid I will have to say Adios. I do not need aggravation especially when I am forking over my hard earn money.

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Anonymous - 78 d 3 h ago

This company will lie to you just to get your money. There is a review for you.

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Claudia - 51 d ago

0

This will lie and contradict themselves.

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Anonymous - 65 d 9 h ago

Hello , Carolyn Fluker I was working at the site in Lebanon Tennessee amazon Fulfillments Center an incident injury occurred on 12-13-2014 @ approximately 10: 00pm Sustained an injury to my Right knee (torn ligament). I report to the safety manager (Robert Frash) I follow the protocols of the Positions panel. Nurse practitioner referred to see orthopedics Dr. Petty whom I chosen from the 3panel. Everybody at SMX office overlooking the incident happened at amazon at the above location(615) 449-2742Fax Smx (615)449-1635office phone. Please contact the injury victim as soon as possible.Also I been going on 3week now haven't seen the bone specialist either wish was referred by panel Dr. Smx manager wonder about the safety bonus then an injury person got hurt on the job working log hours.

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Lori - 84 d 7 h ago

0

I have been using Amazon for years, have Prime and an Amazon rewards credit card. Somehow over Black Friday and Cyber Monday there was a mix up with this card and even though I got confirmation emails for all my orders., I now find that they were all cancelled by Amazon because of the credit card mix up. Customer service found the mix up and the first order and restored it to my cart but would not honor the Black Friday prices, saying there was no notation they were purchased under a special deal and offered me $5 credit. The first customer service rep wanted more time to deal with the 7 orders that had been cancelled and would call me back in 15 minutes, after 2 hours I called again, of course you can't call directly, you can only ask them to call you. The supervisor I talked to was the one who offered $5. Then the line went dead. I am super unhappy with the treatment I am getting after being a loyal customer for years. A lot of my Christmas gifts are now not going to show up and I can not go to the city to shop since I am caring for my ill husband.

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lifesaver - 127 d 10 h ago

0

I read online in today's news that your company supports Planned Parenthood, the largest ABORTION provider in the United States. Abortion is the taking of unborn children's lives. I believe it is a grave mistake on the part of Amazon to support abortion. I will no longer be giving you my business and I will encourage and let everyone I know that is against abortion not to do business with your company. Let's not sugar-coat what exactly abortion is....the dismembering of a human baby that feels extreme pain. It is a known fact that abortion is linked to breast cancer as noted by Oregon Health Sciences University professor and MD Dr. Toeffler who's done extensive research on breast cancer link. PLEASE STOP SUPPORTING ABORTION!

PLEASE FORWARD THIS MESSAGE TO THE PRESIDENT AND CEO OF AMAZON. I would like to hear his response back.

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Anonymous - 84 d 20 h ago

It's 2014, women have choices, wake up

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Anonymous - 89 d ago

0

I know longer will do business with Amazon and their Kindles. I want to purchase date time from ATT and am told by ATT that my SIM card is active and they cannot add data time for me. Amazon tells me not to open my Kindle and not to let ATT open the kindle. The Kindle is now useless to me for when I travel. Amazon lied to me saying that could purchase a data plan from ATT any time I want. From this day forward I will let everone and any body not to purchase a Kindle HD FIRE or any of their products for that matter. Just look at all bad reviews Amazon has gotten.

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