Information, reviews and public commentary for US companies

 

Amazon

Rating
1.25
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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Kate - 7 d 5 h ago

I decided to look into buying an amazon download for watching shows and was told that I had already joined. I know nothing about this and have not used it. Do you have a credit card for me? Because I have no intention of paying for something I do not use.

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Retired Bus. Prof. - 6 h 41 m ago

2

Amazon's Customer Service telephone number is really hard to find....I finally got 1-866-216-1072.

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Shereee - 59 d 27 s ago

0

They have the worst policy around delivery. I've paid for 4 items on 2 separate occasions and still have not received my paid for items. Amazon blamed UPS, USPS and the seller. They have no accountability I had the worst customer service manager Ever!!!!!!!! Ethan, who could careless about my issue and kept putting me on hold. I'm reporting my experience with IL Attorney General Lisa Madigan and the Better Business Bureau.

Over the last 2 plus years I've been a Prime customer will come to an end in Aug 2015 I will not be renewing my plan.

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william - 52 d 17 h ago

0

Will going to the BBB actually do anything? They can force them to help or fix the problem right?

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BBB is a joke - 12 h 27 m ago

0

The BBB is a joke, since they get their funding from corporations such as amazon.... why get the company in trouble that fills your pocket.

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Retired Bus. Prof. - 6 h 48 m ago

2

The BBB is an agency with a charter to be a 'counselor' for small business (mostly) and in some cases a funding source for entrepreneurs.

Getting accepted as a BBB member means the business owners have agreed to be 'counseled' in the event of complaints and the major loss is revoking permission to have the BBB icon on your webpage and marketing brochures. However, if the BBB investigates and uses their power to refer a case for criminal conduct, that carries much more weight than a typical consumer.

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alalalalla - 23 d 11 h ago

3

Why don't you report your self as an abuser as well!

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Anonymous - 20 d 17 h ago

0

alalalla you are an idiot

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Anonymous - 7 d 12 h ago

1st amendment?? Do you know that one? Its called freedom of speech!! No, you probably don't....... So sad. Pull your head out of the sand!!

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TERRY REED - 20 d 5 h ago

0

I'mnot renewing either. They're shipping is the worst ever! It all started out great but now? In 2015? NOTHING has arrived on time. And by "on time" I mean .. within a week of ordering and paying for my order. ONE WEEK or MORE ... on a Kindle charger, on a Kindle cover .... Ordered Feb 27th ... it's now March 10th and it says "delivered" yesterday but gee .. I WONDER WHERE? IT'S NOT AT MY HOUSE!

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Mac - 6 d 11 h ago

0

I am fucking suing amazon in small claims for $10,000. I sold a computer to an amazon buyer and he told amazon the computer wasn't as described, WHICH IT WAS and they gave him his money back but the person still has my computer. Amazon tried to tell me that he can keep the money and the $500 computer. They are out of their fucking minds. I will be suing the thief also that thinks he can keep both the money and the computer. I had a perfect record on amazon selling computer and with in 8 hours this buyer got his money back and my account suspended. the buyer didn't respond to my emails or letter and amazon has prevented me to log into my account as they say it is temp on hold. I tried to call amazon and unable to get in touch with anyone that can look into the case. Amazon has no complaint dept or any method for solving disputes of this nature. after someone has been ruled against. Now I see why on this page amazon has a 1 star rating

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Zenobiayj - 6 d ago

http://www.businessinsider.com/amazon-customer-service-and-jeff-bezos-emails-2013-10

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profanity policy - 3 d 10 h ago

way to use bad words, makes you sound really intelligent. are you attracting a lot of bees with your vinegar.....doesn't sound like it!

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Its not the same with out profanity. - 12 h 34 m ago

1

most often points can not be made with out profanity. this is the united states of America and if the word is in the oxford dictionary it is a legal word to use in all correspondences whether you like the word or not.

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Anonymous - 22 d ago

0

Amazon.in India is cheating customers. I returned a TABLET 4 months ago because it was outdated (manufacturing date was 2013). The return was received by the seller in 4 days but still I have not received my money. I've been contacting the customer care every 4th or 5th day for more than a 50 times but every time they make a different reason. Can someone help me and how? I WANT SOMEONE TO HELP OR GUIDE ME TO RESOLVE THIS PROBLEM.

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TERRY REED - 20 d 5 h ago

0

CALL CORPORATE IN SEATTLE! THEIR NUMBER IS ON THE WEB, SO IS THEIR ADDRESS! WRITE THEM FOR BEST SERVICE!

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Anonymous - 7 d 12 h ago

Glad you got best service. I still got unprofessional and total disregard for my plight.

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clyde642 - 40 d 14 h ago

5

Wow, just reading all the hate and vitriol here. Been doing business with Amazon for years. Never had any of these issues. And to be honest, a lot of the stuff I am reading a lot of these issues I can see why they happened and would not entirely blame Amazon.

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TERRY REED - 20 d 5 h ago

0

I had no probs either until this year ... and in 2015? EVERY order has taken weeks, and one .. a whole month .. to get here! I think finally, some of us in the USA are seeing what Amazon is like .. "over there" .... it's not nice either! We pay for PRIME but lots more of us are NOT getting it! Time to schuck that membership!

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disaster strikes again - 7 d 12 h ago

Its starts with Amazon, IT IS THEIR RESPONSIBILITY?!!!

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Tina alston - 7 d 13 h ago

0

Due to use of Lasership as a carrier and their total lack of professionalism I will be no longer purchasing from Amazon. I am a 30 year business owner. Customer service is the life of any business but obviously Amazon has lost sight of this and professionalism is out the window. What a sad thing, your customers are your life blood of your business yet now that your company has grown you forgot it was your loyal customers that put you there.

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Kimber Rene Hewlett - 10 d 7 h ago

0

Spoke with corporate Amazon today about an employee publicly harassing a friend of mine and myself and looking for sex partners in her work place for her and her boyfriend, Spoke with there ethics office and Will be looking to speak with their CEO and other officers of this company, Then the next step is the media and local law enforcement, This employee has been investigated by the Florida children and families dept after she tried to run down her Boyfriend with her children in her truck, As a stockholder I will get to the bottom of a company that employs this character of people,

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JH - 10 d 9 h ago

2

I'm having a problem with a pre-order (114-8048639-46598438, $36.48)I made Sept. 28, 2014. I've looked at it several times to determine if it had been shipped. The same note remains on the order page, "need a little more time". I don't how much more time is needed. The book was published 1/20/15 & 1/05/15 and I find it available on numerous other selling sites. With my pro-order I expected to receive a first printing, first edition. With it having been for sale since Jan. 2015, I doubt that I will receive a first printing, first edition. If I don't I will return the book. Don't make commitments you will not or can not keep. And, I expect a reply to this complaint. since this is the only access I could find to submit this

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Anonymous - 11 d 10 h ago

5

I just gave up -- am two hours on my PC trying to order two boxes of greeting cards. In all the years I have bee ordering from A (mostly books), I have never been stopped -- either my email address will not be accepted or the password (which I changed twice this PM). A very nice rep called to my home but because of the situation, you may lose a good customer. I do not know how you can solve this, but it needs correcting because of future planned orders. Please help. You need to correct this. Thanks

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Anonymous - 11 d 14 h ago

0

MY NAME IS DAPHNNE EMAIL ADDRESS IS cajuncutegirl67@aol.cHI I AM WRITING YALL I HAVE BEEN BUYING STUFF FROM YALL SINCE 2007 AND I MEAN ALOT OF STUFF I HAVE RECENTLY LOOKED AT EVERYTHING I HAVE ORDERED BECAUSE I DID NOT RECIEVE SOME OF MY STUFF THAT I ORDERED SO SOMETHING TOLD ME TO LOOK AT MY ENTIRE ORDERS SO I DID AND THATS WHEN I SEEN I WAS CHARGED AND PAYED FOR 4 WII GAMING CONSOLES AND I ONLY GOT TWO SOME ONE FROME AMAZON SAID THEY FOUND WHERE THEY REFUNDED ME ONE BUT NOT THE OTHER AND I STILL HAVE NOT RECIEVED A REFUND OR A NOTHER WII AND IF ANYTHING I WOULD BRFER A GIFT CARD IN THE MAIL OR ANOTHER WII YALL NEED TO INVESTIGATE PEOPLE WORK TO HARD FOR THE MONEY THEY GET SO THEY CAN BUY THINGS FROM YALL TO GET RIPPED OFF IF MY PROBLEM IS NOT RESOLVED I WILL BE CALLING THE BETTER BUSINESS BUREAU A LAWYER ANYONE AND EVERYONE I JUST REALIZED THE OTHER DAY THERE IS ANOTHER PACKAGE I NEVER RECIEVEDom

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