Information, reviews and public commentary for US companies

 

Amazon

Rating
1.188153
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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FRUSTRATEDATAMAZON - 1 h 45 m ago

0

DO NOT WORK FOR THIS COMPANY!! THEY SAY WAHT YOU WANT TO HEAR AT ORIENTATION THEN TELL YOU SOMEHTHING DIFFERENT WHEN YOU GET INSIDE THE DOOR.

MIGHT AS WELL FORGET YOUR BREAK BECUASE THEY REQUIRE YOU TO BE BACK TO YOUR AREA AND SCANNING AT MINUTE 16( I GUESS TO SEE THAT YOU ARE BACK)

THE BENIEFITS AND PAY ARE THE BEST I HAVE EVER SEEN BUT DO NOT RECOMMEND ANYONE TO WORK THERE, FIND SOMETHING DIFFERENT, TOTALLY NOT WORTH IT!

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Sweets - 2 h ago

0

How does Google do it? Amazon is so a mess. I have spent 7.18 hours trying to replace my broken Kindle Fire. I am told that the new one I ordered in late 2014 - will be replaced with a refurbished model. Late time I will be ordering from this organization. MOVE OVER AMAZON >>>> MAKE ROOM FOR JET.com,

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Liz M - 10 d 47 m ago

0

Customer service is excellent. Too bad treatment of employees is so bad. I'm quitting Amazon.

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Helpless in Seattle - 9 d 10 h ago

I guess you worked there. Do you know of any person in management who would listen to a former customer with a complaint and not just cast them aside? Contact me please at;

mlbforum@optonline.net

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Horace P Jacknife - 7 d 10 h ago

break off relations with this company. Find somewhere else to spend your dollars. Amazon have so much money now that they couldn't care less about you or their suppliers. I mean, wake up. You don't get this rich by being civil towards your customers or paying your employees fairly.

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Chaz - 2 h 34 m ago

0

Did Amazon ever reply? they are now lousy in my book. Will change to Jet.com, EBay or Overstock.

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Mgene - 3 h 26 m ago

You people need to get back on track ,one out of evert 2 orders placed is always botched ..almost scared to order with amazon any more....i spend 30 to 40,000 a r with amazon ..wont be any more. Ill switch to overstock.

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Chew - 16 h 20 m ago

0

I use to be an Amazon Prime member for for 3 years, during those years I spent close to $30,000.00 and had minimal problems. I recently placed an order for over $600.00, choosing Free Shipping saving $124.00 dollars. This order has become an order from HELL. Erroneous information on the online account orders, debiting and crediting of portions of the order, which activated a FRAUD alert at my bank, prompting my bank to freeze my bank account, screwing up other charges that tried to post, causing me not to pay for incoming orders, resulting in cancellation. POOR ENGLISH SPEAKING CUSTOMER SERVICE REPS. This is a horrible experience, I still have received 2/3 of my order, partial order shipped by fedex, supposedly delivered by yesterday before 8PM, was not delivered, no contact to give reason why. Not sure what is the change in Amazon, they have gone totally DOWN HILL.. Once I would like to call Customer Servce and speak to an ENGLISH SPEAKING REP. VERY SAD. A rep hung up the phone on me in the middle of my complaining, NO ACCIDENT! I'm done!

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bharat prajapati - 1 d 33 m ago

0

i am from india . i got buy 2pcs. of mobile phones of samsung gallaxy e5 at price of 15990 india rupees in 25% cash back throw amazon gift card in 21 day . i have buy this product along 2.5 month ago but i have not recieve gift card so i suggese to all our friends don"t buy any product on amezon .in we have not answer any quarry.

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Anonymous - 2 d ago

I am having a problem with SOMEONE over seas watching videos when my husband and I are paying for them. I have contacted our lawyer to look further.

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pops - 2 d ago

0

hey people,i work at the cae1 center in columbia sc,,this company sux,,,managers are stupid as fuck,got a learning dept. with 20 employees that don't do shit all day,but are being paid 13.40 an hour,got a facilities dept that has 25 employees at a rate of 25.00 an hour and i never see them,,the rest of us tier ones,we have to deal with management that is clueless,,cause they have their faces into a laptop all day long..safety dept is just sucking money out of amazon.

jeff bezzio you are just giveing money away to these people,,who don't do shit for your company,,,and these area managers right out of college don't have a fuckin clue how to do their jobs,,,no experience whats so ever,,,thank my new employer i get to get out of my tour in hell after 3 yrs,,,note,,,,fuck amazon this is the worst company i have ever worked for in my life,,mr bezzio you need to go to cae1 and be a undercover boss,,,the plant manager is fireing people for speeding in the parking lot,,,really????

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Renee - 2 d ago

0

This company has gone to the dogs! I don't think that they know the meaning of customer service let alone good customer service. The representatives act worst than fifth graders. They mess things up and then expect the customer to clean it up. I really hope that they get some good competition so that they can see what it feels like to lose good customers! If I could I would give them a negative 1000 stars!

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Everyone truly fron Seattle - 4 d 6 h ago

Amazon and all the assholes who work there need to get the fuck out of seattle you suck and are fucking this city up everyone from seattle hates you for killing our neighborhoods leave now

Flagged for review. 
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PooPoo - 2 d 6 h ago

2

You're 25 years too late in your rant about Seattle, those same people are fucking up all the other previously cool cities across the country.

Amazon is outsourcing more and more of it's customer service to the Philippines, it's great if you are in the Philippines and need a job, not so good for people who need customer service and someone who is properly trained and knows the answers.

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Becky Rogers (you have my address, telephone number abd all neccassary banking info - 3 d 21 m ago

0

becky rogers Frauduent services: I thught i was purchasing a book for under 10.00 which was the price listed, but was charged over 90 dollars. (I do have proof of the cost of the item as well as the ammount of money I authorized them to charge AND the ammt they ACTALLY chrged me) trying to get hold of a live peson at Amazon has been rediculous.

I am on Social Security disability so the extra money they have earned (not to mentioninterest from their bank).

is costing me food.and if not resolved quickly; endangering my ability to ensure food and a place to sleep for my family

It wll be very interesting to see if the telehone number listed above will be vallid or if the address I finally found for them; to give to te Social

Security office and; dept of Justice,

Thankfully, it is still warm outside

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Leagan E. Kasper - 3 d 23 h ago

Dear Amazon

For years i've been very happy with Amazon, distributing my books and the service was always excellent. When i had a question, someone from amazon replied within several hours per email and always had an answer for me. I was utmost impressed with the business etiquette, Customer service, and publishing availabilities, and quite thankful Amazon exists and still am.

In recent weeks, however, i've repeatedly inquired by the " look inside" the book function is not working on my kindle books. I kindly asked, and again and again, and have yet, after weeks and weeks, to receive an answer.

Sincerely,

Leagan E. Kasper

.

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Taken to the bank - 3 d 4 h ago

0

Taken to the bank by an Amazon csr with promise to price match if I order from Amazon instead of a third party. Now the oh csr is no were to be found . Her email that promised for refund is declined by a different mouthy csr "rob" who thinks he is a lawyer and his incompetent supervisor. I called head quarters looking for a solution and a refund of my money and got transferred back to customer service. Wheeew another incompetent rep or boss who knows but read the email promise and still denied me my refund. She doesn't know who is responsible for customer complaints at headquarters. I will not rest till I get the attention of a higher up at headquarters but in the mean time I'll advice all that I know not to order through Amazon and as for me I'll give Alibaba a shot. Amazon will not get a dime out of me ever again.

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Jrice - 3 d 5 h ago

0

I had a fraudulent charge on my account for 51.98. When I tried to dispute it with AMAZON they had no record of the charge so they could not reverse it. I disputed it with my bank, and the confirmed it was indeed a fraudulent charge, so they refunded my money. Now AMAZON has sent me to collections for the charge they had no record of! Seriously! And no one at Amazon is able to help me. NEVER ordering from them again, even if it means I have to pay more somewhere else.

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Bunnie - 3 d 9 h ago

1

I ordered some hair products through Amazon.com on 8/15. The products were supposed to be delivered between 3-7 business days (according to the confirmation of order. Needless to say, the products have never showed up and Amazon keeps telling me that the order number I have is not one of their order numbers. Their order number are Supposedly 17 digits. The confirmation receipt has a number WPB-25132. Amazon has been no help in identifying the third-party seller because they swear that the product was not ordered through their website. BULL. I know when, what, how and why I ordered. They claim they have no way of identifying the third-party seller. Again, BULL. I work for an attorney and the products were ordered on the firm's credit card, In any event, I will never order from them again, and probably neither will my boss. The next thing I see coming up is a claim against Amazon and a request for MasterCharge to return the money to the firm's credit card.

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Barbara Chase - 3 d 10 h ago

I am beyond disappointed in hearing how Amazon treats their employees, especially women, and how they cancel people's healthcare! I love the convenience of shopping online, however, there are many companies out there who sell the very same products! I'd rather pay a little more or pay for shipping than buy from a company that goes against integrity in business practices.

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Anonymous - 3 d 11 h ago

Cancel my order kenwilson309@Gmail. Com I did not order 2 radios

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disgusted! - 5 d 4 h ago

0

Amazon stinks! Pure snd simple. It's greed gone wild. No doubt some of these stories unfounded but I know mine and it could not be meaner or completely unnecessary. I was banned from bing just as so many have for the reason they give as to many returns. That could not be farther from the truth. I can only imagine the amount of banning a day they do. To say they have lost all contact with reality is putting it mildly. I never would have thought I would begged to buy from some place but I did and received the same scripted reply as anyone else. Why is there no competition to them?

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thomasromero77@yahoo.com - 5 d 6 h ago

Bait and switch had a problem a product was advertising for one price and then check out at a higher price contact amazon they past to the supplier they didn't speak English and would not resolve over charge i will tell everyone about my experience and will not do business with amazon

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Anonymous - 5 d 10 h ago

Worst customer service known to mankind!

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Allen - 6 d 4 h ago

5

I loved my Prime Account! I will miss it! My online bank account was again billed for my Prime account charge with no notice from Amazon. I was charged a $35.00 overdraft charge by my bank again. It happened last year as well. I use an ATM account for online purchases bank account that i load for every online purchases. We had a $17,000. online theft from an account and choose to control the amount of exposure we incur by loading accounts we use online in the amounts of specific purchases.

My car insurance company gives me notice of pending charges. My health insurance company give me notice of pending charges. GoDaddy gives me notice of pending charges. Amazon refuses to send a simple email notice telling me that a charge is coming. No notice is not a god business practice particularly with an annual bill.

You do so many things so well and something as simple as a courtesy email goes unaddressed. How difficult is it to send an automated email giving me a heads up that my annual billing is coming up?

I will miss my Prime Account. It is incongruous that I will miss it over something as simple as an automated email that is a normal courtesy for other companies and unavailable from Amazon.

I give you five stars for service, speedy returns and delivery. You are amazing! I give you 1 star for for courtesy.

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