Information, reviews and public commentary for US companies

 

Amazon

Rating
1.190834
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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JR - 2 h 24 m ago

0

Will never use Amazon again. They've turned me off all mail order. Insisted that I ordered 2 day shipping on a $168.00 printer and charged me $527 in shipping costs for that printer. They would never provide me with a copy of my original order (which of course I couldn't print, because my printer wasn't working); would only provide what they "said" I ordered. Am filing a complaint with my credit card and with my state's Attorney General's Office, Division of Consumer Protection. They make it as difficult as possible to find and get help from customer service, which when finally found was of no assistance. Also cancelled my prime membership. Their 2nd party vendor arrangements are very disorganized and confusing. Never again.

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Unhappy customer, Canada - 17 h 31 m ago

0

I am not happy with the customer service I am receiving from India!!! They are rude and cancel my orders. When you move your offices back to north america, I will be more than happy to do business with you again.

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Justine, Australia - 1 d 7 m ago

0

Well, me again. Guess what? Still no contact with customer service. It's now been nearly 2 weeks since first email, and 2 days since first post here, and nothing. Item is still showing as available and for sale. Is anyone from Amazon going to do anything about this? As well as reading all the other posts here, which are very disappointing for these customers, I gather Amazon has just stopped caring. And does Amazon understand they are in breach of their own company policy of customer service response times? 12-24 hours at the most? Oh, does anyone here know of which US based fair trading bureau I need to be talking with? Thankyou.

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Unhappy cutomer - 1 d ago

0

Justine If you got to www.ftc.gov you can report amazon to the United States Federal Trade Commission for improper business practices. I did

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unhappy customer - 1 d 5 s ago

0

I have been an Amazon customer for over five years now. I have placed over 20 orders in the past six months and I am a "prime member" which should afford me "free two day shipping" which I have not been getting on four orders in the past six months. I have called to speak with a representative multiple times about this and the only think you take is a complain? I purchase over one thousand dollars a year with your business and your logistics department is horrible and to blame for every possible delayed shipment. It does not help that your telephone customer support does not speak English nor do they understand basic casual conversation lexicon. I have made four separate attempts to correct this and I have finally resorted to filing a complaint with the United States Federal Trade commission for poor business practices for failure to deliver on a promised date. I don't know if anyone in your office reads these nor is it my problem. I urge any one if you are having this same issue with Amazon please feel free to report the issue to the United States Federal Trade commission who will look into and address this accordingly.

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unhappy customer - 1 d ago

0

I have been an Amazon customer for over five years now. I have placed over 20 orders in the past six months and I am a "prime member" which should afford me "free two day shipping" which I have not been getting on four orders in the past six months. I have called to speak with a representative multiple times about this and the only think you take is a complain? I purchase over one thousand dollars a year with your business and your logistics department is horrible and to blame for every possible delayed shipment. It does not help that your telephone customer support does not speak English nor do they understand basic casual conversation lexicon. I have made four separate attempts to correct this and I have finally resorted to filing a complaint with the United States Federal Trade commission for poor business practices for failure to deliver on a promised date. I don't know if anyone in your office reads these nor is it my problem. I urge any one if you are having this same issue with Amazon please feel free to report the issue to the United States Federal Trade commision who will look into and address this accordingly.

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adam - 1 d 4 h ago

0

Woke up in the morning with email confirmations of purchases that I made apparently. My phone was open all night. However no one pressed any buttons to send anything through Amazon took that initiative themself. They billed me of course and I already received something in the mail fastest service I've ever got I have a figure they can send it to you and you're going to be too lazy to send it back .. Because they try to make you jump through a bunch of Hoops to get your money back. Haven't touched eBay in 12 years because of this. Now Amazon does it beyond frustrated. I don't care how long something's been on my I want list if I don't purchase it myself I don't want it sent to my house you've crossed the line.

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locroker - 1 d 4 h ago

1

order ID-(hidden)-4986628. on 2/7/17 I placed an order on amazon for 2 keter fusion sheds from a seller named shopping experts. The posted price was $88.24 each. (i have the screen shots) shopping experts email me saying that they are not going to honor my purchase do to a computer issue. its their responsibility to insure that they are not misleading the customer no matter the reason. They are making excuses because they made a mistake on their end and now they are defrauding me by not honoring my purchases at the posted price in which i need for classroom storage space on a major budget.

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Concerned Parent - 1 d 9 h ago

Why would Jeff Bezos allow a known Child Trafficker, Pedophile and Satanist to have access to a column at the Washington Post?

One would have to ask the question is Jeff Bezos a pedophile?

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Anonymous - 3 d ago

DONALD TRUMP DEPORT THESE AHOLES, JEFF BEZOS WIFE IS AN UGLY CUNT!

Flagged for review. 
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crazy - 1 d 12 h ago

0

they are all ugly cunts and they love to fuck you.

Flagged for review. 
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Matt - 1 d 19 h ago

If Amazon doesn't bring back IMDB's comment boards, I will cease to buy their products. Try employing actual people to moderate or just let users who can prove their identity moderate.

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susan sickelco - 3 d 8 h ago

I buy a lot on AmazonPrime but am disturbed that you continue to sell Ivanka Trump items. She is definitely a part of the Trump team and should not be making a profit off the American public.

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getagrip - 2 d 6 h ago

Move to China. They tell people what they can or can't buy... or do. Grow up.

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Anonymous - 2 d 24 h ago

I disagree!!

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American - 2 d 6 h ago

Amazon, don't make the same mistake Nordstrom did in dropping Trump products.

Just read that Nordstrom earnings and sales are down 3% in the latest quarterly report and the inventory left sitting on the shelves are up a whopping 12%.

Remember "grab your wallet" boycott started last quarter and they lost a a large core of their customer base after they dropped the Ivanka line.

Numbers don't lie.

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Anonymous - 2 d 24 h ago

Yes...I agree!!

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RACHEL - 3 d ago

0

I worked here at CVG2 in Hebron Ky with a temp service in Kindell dept. They call it Kindelgarden for a reason because it is full of drama rumors and ppl who don't want to work. This place has the biggest revolving doors I have ever seen in my life!! New hires of 20 or more per day to replace good hard working ppl (most of them do not even speak fluent English). I feel I was targeted as I do a great job and ppl in management saw me as a threat for possibly taking their jobs.. I was fired for time off task, which I totally do not understand as most ppl stand around most the day and do absolutely nothing!!! Ranting here!!

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shanieceword31@gmail.com - 3 d ago

I love my job but someone been playing with my paper from LOA so I cant go back to work

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kkwon19@bergencatholichs.org - 6 d ago

On February 8, there was an unauthorized charged of $141.81 that was charged on my debit card. Can you confirm who purchase these charges since I never opened an Amazon account. Any information will be much appreciated. Thank you.

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Robert - 4 d ago

5

You have to talk to customer service and have them cancel it. They always cancel things for me.

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Anonymous - 3 d 4 h ago

What number did u call

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Mad ass hell - 3 d 4 h ago

I need the new your corp.number

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Anonymous - 3 d 49 m ago

I can't ever get anyone to help me. My card is constantly being charged. I changed my card number.

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Justine, Australia - 3 d 22 h ago

1

Hello Amazon - do you actually have anybody working in customer service? I have been sitting on an order for 4 months now. Have been given the runaround on reasons as to why this order has been delayed. All seemed to be moving forward on 20th January, until I received an email telling me it is a shipping problem, and we are back at square one. I have also been told that it involves a 3rd party supplier (not true - the item page clearly states made on demand by Amazon, sold by Amazon, and shipped by Amazon. I was also told the item was not available at the time I ordered it last October (also a lie - thank God for cut/copy and paste, and the item page was altered by you between emails over 2 days). Then I was told the item was on back order - haven't heard anything further. I emailed customer service again last week (9 days ago), have not had a response, emailed yesterday, still no response, and am about to fire off another one. Do you in corporate office actually read these reviews and act upon them? Can totally understand why you are losing customers at such a rapid rate. Fix this mess up for all of your customers. The biggest malady in this business world is complacency - you have held a monopoly for some time now, but it is dwindling away because you take your customer base, your "bread and butter" for granted. Eventually you won't have a business, and legal action has already begun for many of your customers who have been left high and dry by you. You know what to do, just do it!

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