Information, reviews and public commentary for US companies

 

Amazon

Rating
1.057093
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
General profile image

Gwen - 30 m 32 s ago

0

I have been an Amazon customer for about 4 years and I have always been impressed with your service. Today I had a problem and your customer service representative read what his screen said rather than answer my question. I attempted to place an order with a gift card. According to my order summary, everything was fine and the order was placed. About 20 minutes later I received an email saying that my credit card had been declined. I did not use my credit card to make the purchase. I spoke with Josh who said that my credit card was used as a default card. I did not authorize neither my credit cards or my debit cards to be used. I put in the new gift card number. I asked this question to all 3 of the customer service reps that I spoke with tonight: If I did not authorize the use of my credit card to be used for the purchase, then why did Amazon attempt to use my credit card to get payment rather than tell me that the gift card was not valid? No one could answer that question so I deleted all of my credit cards and debit cards from the Amazon account. I would like an answer to that question. I did not call for your representatives to read their computer screens. Why wasn't the order just declined?

General profile image

CPA Office - 3 h 44 m ago

4

I have not had much buying experience with Amazon, however we had a problem with a SELLER on Amazon that was using our address for returns of their merchandise from unhappy customers...Since February of this year we have been refusing shipments. We are a CPA office and were in no way connected with this seller...Customer Service at Amazon was difficult to deal with and I was promised this would be resolved and really nothing was done about it....(that's why only 4 star rating)...Then I emailed Jeff Bezos with the problem....2 days later I get a call from a gentleman named "Cole" in response to my letter to Jeff....Cole was so wonderful, helpful, polite and just the true meaning of what great customer service is all about!....I am SURE my issue is now taken care of and a "hats off" to Jeff and his making sure we were contacted. Thank you Cole!...

General profile image

Jackie Davis - 3 d 27 m ago

0

I have used Amazon on many occasions and have been very happy with everything I've ever received from them However, I have a very major and serious complaint about Amazon. When I reviewed my credit card bill yesterday I discovered that Amazon had charged me $101.23 for a "Prime Membership" which I did NOT order or request. Also, I was charged $4.52 for Amazon Digital Services which I did NOT order or receive. I couldn't help but feel that Amazon must be owned by Wells Fargo and was just taking my name at random from their list of people who have ordered from them in the past and just added those charged to my account for some shady reason.

I called their number that was next to the charge on my statement and the guy I talked to was very polite and helpful - his name was Jeoffry. He did not state this but gave me to trouble when I told him I wanted him to credit my account for those two charges. He told me he would do that - no problem. He tried telling me that it must have been a "glitch" in the computer system and tried to be very protective of Amazon; however, all I could think of was how many people DON'T check their statements as closely as I do and just pay whatever charges appear on their statement and thus Amazon gets very much more wealthy by doing this. I have not ordered anything through Amazon lately so I know that I did not "accidentally" check a box that had me joining anything of any kind and will not be ordering anything through Amazon ever again.

I asked Jeoffry to send me an e-mail telling me that he had debited those two charges from my credit card account. He was very helpful and sent me the requested e-mail immediately.

General profile image

your father - 5 h 36 m ago

Amazon does not charge you just because, you should have activated the 30 days trial and that auto renews at the end, stupid. :)

General profile image

THEY WILL DELETE THIS AND THEIR NOT SUPPOSED TO !!!!! - 5 d 11 h ago

0

ITS BECAUSE THEIR WORKERS ARE ALL HOME BASED, YOUR TRUSTING A DUMB FUCK WHO WORKS AT HOME WITH YOUR CREDIT CARD AND ADDRESS INFORMATION. THEY DONT TRAIN YOU WORTH ANYTHING THEY DONT CARE ABOUT THEIR EMPLOYEES OR CUSTOMERS, SO BE AWARE. IF YOU ARE RECEIVING FRAUDULENT CHARGES ITS BECAUSE THEY HAVE SOME DUMBASS AT HOME IN THEIR UNDERWEAR TAKING CUSTOMER CALLS. I WORKED FOR AMAZON AND WHAT I SAW I DID NOT AGREE WITH OVER 1,000'S OF CUSTOMERS AROUND THE CHRISTMAS TIME LOST Pckges and AMAZON JUST OPENED CLAIMS NEVER DID ANYHTHING. THEY ALLOW PHISHING THEY DONT PROPERLY VERIFY ACCOUNTS THEY ARE A SCAM !!!!!! DO NOT TRUST THEM AND THE CEO'S ARE FLAUNTING IN THEIR HOT CARS AND NOT GIVING A DAMN ABOUT US !!!!!!!! SORRY ASS COMPANY

Flagged for review. 
General profile image

Anonymous - 2 d 8 s ago

You are mad

General profile image

Your mother - 5 h 38 m ago

This has not been deleted, congratulations, stupid

General profile image

jONATHAN m epSTEIN - 9 h 30 m ago

0

Amazon Customer Service Sucks

I was offered a position at The New State of the Art Warehouse in Fall RIver MA. I tried to obtain information in reference to the evening differential paid. THe offer is for Sunday thru Weds. 6 pm to 3 am why is it so difficult to obtain an answer to the differential paid. As far as overall customer service since no one at any level was able to hel[p me and I make $50 PER HOUR.

Thak you

Jonathan M Epstein

General profile image

Anonymous - 12 h ago

(hidden)

General profile image

Disgusted consumer - 1 d 6 h ago

0

I will never buy from Amazon again. The reviews are not to be trusted. Negative reviews for Hillary Clintons FAILED book have been mainly deleted. You cannot trust Amazon. Like Macy's and Walmart, Amazon is a nest of Liberal corruption. AVOID!

General profile image

V. N. Prasad. - 1 d 16 h ago

0

I am damn EXASPERATED with the supply of a wrist watch by AMAZON via Invoice DL-SDED-137(hidden)4; dated 21/09/2016. The buckle broke on my 1st wear. I am moving heaven and earth to register my complaint. Their numbers do not function properly. E mail bounces. I am enraged at these fellows who fool the world.

I want someone in the complaints section to revert on my mobile - 0 94490 58209.

General profile image

V. N. Prasad. - 1 d 16 h ago

0

I am damn EXASPERATED with the supply of a wrist watch by AMAZON via Invoice DL-SDED-137(hidden)4; dated 21/09/2016. The buckle broke on my 1st wear. I am moving heaven and earth to register my complaint. Their numbers do not function properly. E mail bounces. I am enraged at these fellows who fool the world.

I want someone in the complaints section to revert on my mobile - 0 94490 58209.

General profile image

Karthi - 1 d 17 h ago

0

Hi,

I am a seller of Amazon and I would want help from the head office . I feel that I am been cheated with false promises and commitment from seller Team past 75 days regarding getting my payments. I am very unhappy with Amazon and I will be posting my thought s on social Media as well as write to the US and other offices to let them know what is happening..

I would highly appreciated if amazon finance team discuss with me directly and solve our payment issue Immediately.

Cont no : (hidden)220.

Your prompt response will be highly appreciated.

General profile image

Mitesh Lunkad - 2 d 22 m ago

1

Amazon sells duplicate products through their fake company like Cloudnin in India. I get a fake and duplicate baby lotion from Amazon of Johnson & Johnson company. My kids got rashes on their skin after using it. I got it tested from Johnson & Johnson and it was proved that the product is duplicate. Amazon only cheats and sale all duplicate products of good and reputed companies in world. They are playing with lives of the people by selling fake and duplicate products. This company Cloudnine in India does not have any contact details nor any postal address. It is a fake company formed by Amazon to sell their duplicate products online in India.

General profile image

Amz Web Solution - 2 d 51 s ago

5

Trying to get more sale on Amazon? Worried about organic traffic? Are you facing any problem with amazon product sales?? products are not being sold?? wanna increase your amazon product sale? No more fake purchasing or review. We, Amz Web Solution, taking your product to the 1st page by keyword ranking. its totally safe. Because we follow amazon A9 algorithm system. The way google SEO is one of the systems of search engine, just like that our amazon ranking is also amazon SEO. Its guaranteed and you can only experience it by our team and we are the one in this entire market. We have experienced individuals who were researching for last five years and we are the only successful amazon expert in the entire market. So you can try us without any doubt. We use portable Linux operating system which amazon can't track. Its a system by Linux for programming which you can use without installing it on permanent like the ones everyone use. So do a risk free job & increase your sale several times.. No more delay..Contact with us today.. So if you need long term cooperation feel free to contact us. Contact Address: Our Official Skype:- team.workbd Email:- (hidden) Facebook:- www.facebook.com/amazonsellerhelp

General profile image

Ottawaal - 2 d 3 h ago

0

I will never again do busineess with Amazon. I was sent a Chase Credit Card for Amazon. I did not order this card. The shredded remains are being sent to Amazon Headquarters in Seattle. This is the second time I have been defrauded. The first time was for an over $100.00 service that I didn't order. I will publish my feelings whenever possible telling the world what a lousy company you have in AMAZON.

General profile image

Johnbroady5@gmail.com - 2 d 6 h ago

I did not want to join the group, please stop now

General profile image

JOHNBROADY5@GMAIL.COM - 2 d 6 h ago

0

Please I do not want to join amazon prime. You have tricked me again. I am stopping amazon altogether

General profile image

VIKAS RAJAK - 2 d 11 h ago

0

This is very painful for me to accept this nonsense... I have no use of other 2 nd product .. which is booked accidentally due to some technical issues.. & on this customer has to face problem, I agree might be I crossed the return policy date.. but I was keep following up, they were so many mail exchanges done on this issues, if you don't have customer only then what you gonna SALE..as a advice - save your customers..

For sure I am not going to book any order in future from AMAZON & same I will recommend to my entire friends & others too..

General profile image

Melinda Taylor Kelly kellysfamilylove@yahoo.com - 9 d 18 h ago

0

I am so disappointed with Amazon right now. I just finished a chat, regarding my kindle.

Back in February I bought 4 kindles, the one I used, the screen went out, so I contact customer support, and was informed my warranty was over. So after much haggling they offered me a replacement one for 29.99, I did that in June.

Well that one died a few days ago, again I contacted customer support, and again, I was informed that the warranty was over again.

This time I can get another kindle for 44.99!!!!!!!!

I even went the supervisor, but no....claiming that the price is set by the "replacement team" I am a dedicated customer of Amazon, but this experience is ruining Amazon for me.....I am so disappointed and sad by this.

I even talked with supervisor, who ended the chat without telling me. ...I took screen shots of the who chat....that way I can show that I was always respectful.

I just don't believe this!!!!!

General profile image

Hammerzone - 9 d 9 h ago

With all products you have a legitmit right to 2 years manufacturer warranty.. If amazon is doing this to you I would contact the ombudsman service they regulate the legal complaints done by customer who have the right to there warranty.

General profile image

Manufacturer - 7 d 22 h ago

@hammerzone i think you should have read the returns policy on amazon before contacting your ombudsman. Its 1 year in all electronic products if you believe its over 1 extended warranty then I'd suggest you contact the manufacturer

General profile image

k0000 - 4 d 24 h ago

"legitmit"???

General profile image

Amit - 4 d 7 h ago

0

Hi,

My name is Amit and I would want help from the head office . I feel that I am been cheated with false promises and commitment. I am running after my own money from the past one week and no resolution yet .. I would request u to take action because although the amount is only 2000 but still to process is not followed well. I am very unhappy with Amazon and I will be posting my thought s on social Media as well as write to the US and other offices to let them know what is happening..

Your prompt response will be highly appreciated

General profile image

A Very Pissed Off Ex Picker - 4 d 16 h ago

Worst place to work at. They work you like slaves and you don't get treated fairly. None of the leads know what is going on. You tell them you have a problem and they say they'll handle it and it's never corrected and nothing is done about it. I quit that place and guess what? I haven't received my last paycheck. Nothing is in my bank account and I've called my bank already; there are no holds or any of that crap that a "responder" on here will tell ya. A week and a half is what they owe me. And I am pretty sure that I'm not the only one that they owe money to.

Other Reviews & Comments

McDonald's Corporation
Pissed off husband My wife works at the McDonalds in Riverton Wyoming.....she  ... 

Spirit Airlines
Honey Me and my husband just took our first trip on Spirit. We le ... 

Dollar General
Maddy I have two Dollar General stores near me and every time I g ... 

AOL
Karen How can I get you to remove that offensive Trump ad I see e ... 

Fox News Network, LLC
Jerry I'm a life long conservative..............Completely done w ... 

Enterprise Holdings, Inc.
Anonymous I have just had a rental experience from hell. The Enterpri ... 

Church's Chicken
Anonymous I have a complaint with the Church's on Loyola drive in Ken ... 

The TJX Companies, Inc.
Sarah I have been a loyal customer of your stores for the past 5  ... 

United Healthcare Insurance Company
Natalie UHC hires people who don't even know how to speak or read E ... 

24 Hour Fitness
Big G I agree with most of what you said about being not just to  ... 

AT&T
Anonymous I have been a customer of ATT for over 10 years. I'm wonder ... 

American Airlines
adeleanish@gmail.com I missed a flight as my sister was sick, and couldn't leave ... 

Outback Steakhouse
Maria Rodriguez from Pembroke Pines Florida Sweetheart the first thing you need to do it's file a polic ... 

Rooms To Go
Anonymous I purchased a leather sectional piad lots of money and one  ... 

Safeway, Inc.
Anonymous Sandy. I was shopping in the Bryans Road, Maryland store th ... 

Bloomingdale's Inc.
Ter I feel the same way. After talking with them over and over  ... 

Autozone
Ar8687 Does autozone hire felons

Fandango Inc.
wojtoiwcz My son bought tickets to a movie. Got to the theater and th ... 

Cheddars
Brittney The cheddar's in lutz fl.

Public Storage
Alec My location in Niles Illinois has the broken front door sta ... 

Barnes & Noble
debra Just got off the phone with customer service. I ordered a b ... 

Cox Cable Phoenix
Susan This company has the worse customer service and we would no ... 

Ashley Furniture
Katie Gaskins I have had my sofa 3 years. You can no longer sit on the cu ... 

Bank of America Corporation
Palm Springs Property Manager HORRIBLE CUSTOMER SERVICE111

Bank Of The Ozarks Inc
Brooke Same here!!! Just awful

Circle K Stores Inc
Michelle CIRCLE K DOESN'T CARE ABOUT THEIR EMPLOYEES

ADT Security Services, Inc
P.Heisser I went to a wireless security system and my contract says 4 ... 

Food Network
MO Please tell bethsny franks on beat bobby flay that she need ... 

Geico Corporation
Jess I'm ready to file a suit against geico they've been harassi ... 

Lg Electronics Alabama Inc
So irritated, frustrated and disappointed Just purchased my LG refrigerator($3500) at the end July 20 ... 

Nationwide Mutual Insurance Company
mik I think our company sucks big time u owe me my money back t ... 

Pep Boys
Anonymous I have never had an experience like this before ever.. my v ... 

Dunkin' Brands Group, Inc
Rotting Apple My husband and I took a scenic vacation through New York, C ... 

Albertson's LLC
Leslie Leslie

Amtrak
Makeda It is so dis-heartening that in this day and time, that you ... 

Lg Electronics USA
Sharon LG no longer stand for life's good. It should stand for lif ... 

AppleBee's
CUSTOMER I found out that Applebees is franchised out and corporate  ... 

ABF Freight System Inc
Anonymous Very "private" company that apparently does not l ... 

Cricket Communications, Inc.
Janb Exactly!!!!! My husband is on his second phone and it's luc ... 

Netflix
Anonymous I continue to pay for a service I'm not receiving I'm not a ... 

American Express Company
Unhappy I was ripped off by a service technician, and had to hire a ... 

Placeholder advertisement