My Kindle Fire battery just exploded and cracked open my Kindle while charging. It's a first generation. Called Amazon and while on the phone the battery expanded more and the customer service rep heard the cracking sound. I was told there was nothing they could do since it's outside of warranty. Offered me a "discount" to buy another one instead of replacement. This is a product defect. I asked why it wasn't recalled. They said they are aware of the battery issue but it was only a small percentage of people this happened to. Guess us "small percentage" people have to just eat the cost of a defective product that Amazon won't backup. Very, very disappointed with Amazon. I've been a longtime customer and Prime member. I really thought a company of this size would be more interested in customer satisfaction and safety. Now I'm stuck with a $200 fire hazard sitting on my nightstand.
Your Once Loyal Customer
I am from Bangladesh. It is a developing country. Many people of our country now want to buy and sell their product with online. Amazon is very popular and trusted online shop. Many people of Bangladesh want to buy many kind's of product from your online shop But have to say with sad that here is no Amazon shop or dealer.
If you kind to me then I am interested to take a dealership of Amazon in bangladesh and also interested to invest in your company.
This is my Email- firstname.lastname@example.org
I find Amazon a hypocritical company that bows to the political correctness of the southern civil war flag. But, due to their hypocrisy, they do sell Nazi memorabilia! I am very sadden by the fact that Amazon is joining the forces to rewrite the US history and depict the White man as a racist being. I must admit that I am starting to do business elsewhere now that Amazon has shown and demonstrated it's full hypocrisy.
I have just discovered that you along with every other company trying to be 'politically correct' has decided to no longer represent or support our country's heritage. I find it completely disrespectful to the men, both white and black, who lost their lives fighting for this country. Everyone is so wrapped up with the flag being about slavery but if everyone read a history book that IS NOT what the civil war was about!!!! Your encouraging the divide between races and I can no longer support your company...I have supported Amazon in the past and have spent some money and saved money - and even though it might cost me more going to other stores - I can no longer nor do I want to support such ignorant and disrespectful companies. I wish and hope more people take a stand for our country - we don't ask Germany to rewrite their history because they are ashamed of it - nor should we as Americans do that to our country...this country is going to shit and you are just as much to blame as everyone else who is supporting this. I will not be returning Amazon. I may be just one person who probably won't affect your cash flow but this is my personal stand to our country!
I really find it difficult to email you people. The customer service options when dealing with one of your vendors is not adequate to handle issues that I prefer Amazon be aware of. I ordered a rug on April 9th 2015 still have not received it. The seller and I have 20 emails back and forth. Now told the container won't arrive until 7/15 which means I wouldn't see the carpet until end of July if I was lucky. I have requested the order be cancelled and a full refund to my Visa. Today I entered a claim on the delivery that was due 4/16 thru 4/22/15. I hope that this is resolved soon. You are only as good as the vendors you contract with. In the past I did not buy from amazon if I did not recognize the vendor I guess I will go back to doing that.
Dear KDP Support Team,
I'm writing to know where the payment made by amazon stores towards my book published a week ago and it titled: Walking Through The Word" which was rank among top 100 Amazon bestseller in the categories of Religion and Spiritual, Self help too.
I couldn't view the details of payments made by amazon from all marketplace on my amazon account as it was stated there.
Can you send me the payments details from all amazon marketplace to my email. I will also love to know if my bank credited the funds into my account here in Nigeria.
Hope to hear from you soon!
Amazon Bestselling Author
I really like amazon prime but I got so mad when they mtook off house of Anubis I really loved that show and I finished it but I wanted to rewatch it I'm really pissed off-from a concerned 12 year old
Received a letter from Amazon Smile Foundation asking for a bank account number. Is this a joke or is it an opportunity to rid my non-profit of any money in the bank account? Why would Amazon target non-profits with a scam? Why would anyone do business with a company that tolerates such a scam in their name?
I ordered the Garcinia Cambogia on may 21,2015 and after taking it for a couple of weeks to get it fully in my system I began to brake out in hives all over my body! I would like to get all of my money back!
SHITTIEST FUCKING COMPANY EVER. DO NOT WORK FOR THIS PIECE OF SHIT COMPANY, THEY CROOKS, THEY WILL TAKE YOUR MONEY, THEY WONT EXPLAIN THE FINE DETAILS WHEN YOU START AND THEY WILL FIRE YOU FOR NO REASON OR MAKE UP A REASON IF YOU EVEN BLINK WRONG.
I purchased a Kindle fire in 2013 and one year later the charging port broke, so I got a new one in 2014. Well, one year later the same thing happened. I called to speak with a customer service agent today 6/5/15 and explained to two different people about the problem and all she did was give me a number to have it repaired, which would cost me 80.00 and that someone from Amazon would call me in a week to find out how things are going with my kindle. Why should I pay 80.00 to have it fixed when its just going to break down again (in one year). I'm very disappointed with their customer service and I feel I was not treated with much respect. I spoke with a few other people and they said they have had the same problem. I will not spend any more money on kindles and will find something else that will last longer and from another company. Time to do some research. To the person reading this, it would be nice if your company has this problem fixed, or extend the warranty for two or three years. No more kindles for me.
Today I opened my Kindle Fire and saw that thing Jenner being advertised on the cover of Vanity Fair. This is porn. The thing has a problem and should not be purposely put into your Kindle owners homes. I consider this Porn. I called Amazon and they did the right thing. They took ads off my Kindle and did not charge me the twenty dollars. Not all in this country think this is a norm. The majority do not like this. The three percent in this country that are gay or whatever to not run this country. This country is god fearing and better stay that way or the country will cave in on itself. I am proud of my country not the three percent who are looking for something they will never find. amazon please do not push the gay agenda into peoples homes. This is a sickness. Thank You
I have just discovered that Amazon is discounting negative feedback of sellers who use Amazon to fulfill their orders. This is clearly intended to protect the seller that they do business with, penalize the sellers who do not and have to stand on their own merit. Moreover it is deceiving the buyers by leading us to believe that the sellers who use them to fulfill their orders never have negative feedback. Fraud is the word that comes to mind. This merits a class action lawsuit.
Rebecca I have been going through the same issue and problem with Amazon. Same thing I was also told the same thing with representative over and over again.Fraud transaction they released my 3000.00 to a
Blackhawk account, he did not cash one of the 500.00 gift cards amazon refuses to give me my money back and not get my money back from Blackhawk account. And no will call you back from the corp office. Am dealing with the same thing. You can email me at angelotaylor84@yahoo. com Am glad to hear another person is very disappointed in amazon. Thank you
I have been a prime member since April 5, 2010 - I keep receiving letters telling me I'm not using my Prime Instant Videos. I can not see if I am paying $100.00 a year for this membership and use the PIV that I still have to pay for video's and tv shows. I spend quite a bit of money here at Amazon, I refuse to pay to watch a old tv show.
On March 31, 2015, I purchased $2500 in Amazon gift cards to buy what I thought was a legitimate boat. On April 1, I realized it was a scam. I called Amazon immediately and the very nice representative put a block on the cards so they could not be used. He included a comment stating the cards were part of a fraud. I talked with several Amazon representatives over the past six weeks and have been told I would be getting either the money put back on my Visa or a $2500 credit on Amazon.com. Approximately two weeks ago I spoke with a representative who informed me that on April 9 the cards were released by Amazon and used by the fraudulent person, but I would still get my money back since it was a mistake on Amazon's part. I spoke again to an Amazon representative yesterday, May 13, and was told Amazon filed the wrong forms, hence releasing the money, and I would not get my money back. Would someone at the corporate office please be courteous enough to call me regarding this situation. I have been a huge fan of Amazon.com, but am quite saddened with the way I have been treated. Thank you. 804.385.8590
Contact visa fraud and they should help you. I think An Amazon employee stole my card info and tried to purchase gift cards but corp has nor called me back.
It's very unlikely that an Amazon employee stole your card info. Full credit card details are kept extremely secure (which is why we've yet to hear about Amazon CC data getting stolen), very few people have access to to it, and unless you're Bill Gates, it's just not likely worth it to those who do have access to steal your data. Further, those people who do have such access in the company could probably just get their own gift cards if they wanted (and it would be extremely foolish to try to use stolen CC data at the very place they took the data from).
If someone has stolen your CC info, it's likely via some other means, including a compromised computer (viruses, trojans, etc.), some other less-secure site, or more mundane things like a server at a restaurant copying it down while out of sight. Trying to buy gift cards with a stolen CC (at Amazon, or many other places) is a common tactic for someone who has just stolen your number; they don't have to work at the company to do that.
At any rate, of course, you should call your bank and get a new card, and have any fraudulent charges reversed as soon as possible.
That doesn't mesh with my experience. When a credit card verification process fails prior to an order going forward, these folks think it's okay to demand that you fax over telephone lines a copy of your last statement. Only after it has been intercepted 25 times between a customer's fax and Amazon's does it get converted to an encrypted state in their offices. This is a little like stripping naked and getting on a bus to cross town before arriving at your destination to get your clothes. What a pathetic procedure.
If you used a credit card to buy them, contact your credit card immediately and alert them to the issue.
At the same time, it's very unlikely anyone from Amazon is going to see this report here much less contact you about it. Your best option in dealing directly with Amazon about it is to work your way up the customer service chain. The lowest level customer service reps may simply not have the authority or the expertise to help you with this situation. Ultimately, if that is not successful, you can always do a hail mary and email Jeff Bezos directly (email@example.com). He's not likely to respond directly, but there's a chance he'll forward it on to someone higher up who will investigate for you.
Tried the Jeff route. He's the useless waste of skin his lowly CSR's are emulating. Stupidity and hubris rolls down hill. They must be making so much money now they don't need to satisfy complainers to keep it coming.
Why aren't you people writing to Amazon.com at their corporate headquarters? Paper letters with "Copy: Attorney General" work really well. Stuff you type online is AIR, people. AIR.
the Corporate address (from their Annual Report!) is:
410 Terry Avenue North
Seattle, WA 98109-5210
Their corporate number is (206) 266-1000
I had somewhat the same problem you are having purchased gift cards to buy what I thought was a legitimate truck on 5/25/15 and by 5/26/15 realized it was a scam but they had already loaded 4 of my 6 cards I purchased they loaded $2000 I have spoke to a ton of people at amazon i got the same thing we will work on it and you should get your money credited back to your account I told them it was a scam also so they locked the money on the account they know where my money is loaded but it seems they are for the people STEAL and load this stuff. I just got an email they can't do anything about it because I bought the cards at a store (walgreens who sales them) I needed to go back there and see what they could which makes no sense to me they sold them to me that is all they are not in the wrong the people who amazon lets do this stuff and get away with it and the honest customer is left sitting there. I have been calling since last week and get so many different answer if you go to internet and look up WSMV channel 4 it is out of Nashville, TN you will see they aired on 6/2/15 another scam using amazon gift cards someone thought they were buying a boat.
i fucking want to jiz in amazins mouth its so good
to all who cares I am the author of the children;s books which is selling on amazon .com since 2004 all money from the sell of my books have been going to some one else I have not received not one dime in all the time my books are on amazon .com . I find out 3 address has been getting my money from the sell I was told
( full papper jacket ) and ( amitcj ) are the ones selling my books and amazon has been selling my books if any one can help me get my money from who ever is stealing my money from the sell of my books please help me please its a shame befor GOD to steal from people.
Virginia Jones author of ( the little spaceship )
and ( the little spaceship 2&3 )
e-mail address ( firstname.lastname@example.org )