Information, reviews and public commentary for US companies

 

Amazon

Rating
1.013873
Web
http://www.amazon.com
Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone
(206) 266-1000
Twitter IDs
@amazon
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Deborah - 9 h 12 m ago

I am trying to do what I can to let the amazon Corporate office know about a horrible customer service issue. I love amazon and consider myself a loyal customer with you. I have not had many problems with your company but the one time that I did.......I could not find a customer service phone number anywhere! I had to google it and then call one number to FINALLY get the regular customer service phone number. The problem I called about was fixed very quick and easy but when I complained about how frustrated I was by the amount of leg work I had to do just to get a Customer Service Phone Number, She said that it is a COMMON complaint. WHY??????? This should be available just as a common courtesy to us as your CUSTOMERS! Why make it so hard when it was such an easy fix? Why piss off a great customer and make a poor customer service rep have to get a furious customer for such an easy fix?

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Nicole - 10 h 26 m ago

0

An item I placed online said that it was Prime eligible. I ordered it, only to be told it would not arrive for two weeks. When I called their only solution was for me to order it again because suddenly it could be fulfilled by Amazon when it couldn't before. So why did the website say they could? And why do I now have to pay for something twice because of your screw-up?? Because I won't be refunded for the first order until it actually arrives and I refuse it!!!!!!!!!!!!! And since I'm never home during the day this means I'd have to get a return sticker, take it to the drop off and wait another 30 days for a refund. All this in addition to the fact that the other items I ordered on a Wednesday with 2 day shipping won't arrive until Monday!! Amazon is really getting horrible.

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Brandon - 16 h 28 m ago

0

Amazon used to be the gods of ordering online.

Today they told me i get to provide my own shipping materials to return a defective item or i can eat the cost.

You guys have fallen off.

Bring your jobs back to america.

Tired of dealing with sand people.

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Terrible Customer Service - 1 d 5 s ago

0

Amazon customer service lately is garbage. They've obviously subbed it out to a foreign country in order to save money. I spoke to a supervisor named Charlene today who was supposed to help me but never followed through. I'm not surprised. Worst customer service! You've lost a loyal customer who has spent thousands with your company in the past year.

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Anonymous - 1 d 5 h ago

HIRE RAY BACK FROM PHIL 4 FACILITIES... WE ARE NOT GOING STOP TILL YOU HIRE HIM BACK... MR AMAZON HIRE RAY BACK HES ONE OF MANY THAT KNOW HIS WORK. HES IS ONE OF GOD DISCIPLES WHICH HE BROUGHT THIS EARTH TO HELP OUT PEOPLE ALSO GAVE HIM GIFT WHICH HE GIVES TO ALL.

MR AMAZON HIRE RAY BACK. ALL EYES ON YOU.

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Anonymous - 1 d 5 h ago

PEOPLE I NEED YOUR SUPPORT I KNOW YOU DONT KNOW MR RAY BUT HES A RIGHTEOUS MAN. HARD WORKER HAS TWO TRADES A REAL SKILL MAN. PLEASE HELP STOP AMAZON ABUSE TALENTED PEOPLE OVER FAVORITISM & BEING RACIST....THANKS AND PLEASE HELP GET RAY BACK " GOD WILL BLESS YOU..

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Anonymous - 1 d 5 h ago

AMAZON YOU NEED TO HIRE RAY BACK FROM FACILITIES IN PHIL 4. WHICH KEVIN LET HIM GO FOR A DRUG ADDICT. RAY IS A FAMILY MAN WORKS HARD. KEVI N AND NICK DOESN'T KNOW TALENT WHEN THEY SEE IT.. TO MUCH FAVORITISM AND THAT IS HURTING AMAZON. MR AMAZON READ THIS AND TAKE NOTES.

PSALMS 72: 11 YEA ALL KINGS BOW DOWN TO HIM...... YEA, ALL KINGS SHALL FALL DOWN BEFORE HIM: ALL NATIONS SHALL SERVE HIM... SO AMAZON STOP

THE ABUSE IN PHIL 4 AND HIRE MR RAY BACK ITS NOT THE SAME WITH OUT HIM. HE NEVER COMPLAINT ABOUT ANYTHING AND DID HIS JOB. HES ALSO REAL TALENTED .....

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Anonymous - 1 d 5 h ago

Amazon likes there managers to bully,harass, be racist to works in phil 4... manger "Kevin" from facilities is racist and his helper "Nick". they only hire whites. the minute a person of color or Spanish is hired nick and kevin starts bullying them puts them to do the work nobody want do and starts saying they no nothing. they makes jokes of blacks, Spanish, Chinese , india, etc...complaints where made towards them but Amazon never does nothing about it.. they have a company that spouse to handle complaints like this then they say they going to forward it to amazon to review but amazon reads the complaint then deletes the report with No investigation. phil 4 has the most racist managers that i ever seen. this has to stop. people stop buying from Amazon you have to see how your TVS and electronics are thrown to the floor then they ship you broken or damage products.. you have to see how they treat people like if they where slaves. people stay quit because they don't want to loss they jobs in a bad economy ... please pass this info to the people let them that Amazon is running a slave ship. that ship needs to be sunk" asap nooowwww noowww. needs attention...........AMAzon you are not going to get away with treating people likes .. especially KEVIN AND NICK FROM PHIL 4 FACILITIES ....THEY BOTH NEED TO GET FIRED THIS IS THE ONLY WAY IM GOING STOP POSTING ALSO START TREATING THE BUYERS WITH RESPECT AND WORKERS..

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Anonymous - 1 d 5 h ago

Amazon likes there managers to bully,harass, be racist to works in phil 4... manger "Kevin" from facilities is racist and his helper "Nick". they only hire whites. the minute a person of color or Spanish is hired nick and kevin starts bullying them puts them to do the work nobody want do and starts saying they no nothing. they makes jokes of blacks, Spanish, Chinese , india, etc...complaints where made towards them but Amazon never does nothing about it.. they have a company that spouse to handle complaints like this then they say they going to forward it to amazon to review but amazon reads the complaint then deletes the report with No investigation. phil 4 has the most racist managers that i ever seen. this has to stop. people stop buying from Amazon you have to see how your TVS and electronics are thrown to the floor then they ship you broken or damage products.. you have to see how they treat people like if they where slaves. people stay quit because they don't want to loss they jobs in a bad economy ... please pass this info to the people let them that Amazon is running a slave ship. that ship needs to be sunk asap...

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Anonymous - 1 d 5 h ago

Amazon likes there managers to bully,harass, be racist to works in phil 4... manger "Kevin" from facilities is racist and his helper "Nick". they only hire whites. the minute a person of color or Spanish is hired nick and kevin starts bullying them puts them to do the work nobody want do and starts saying they no nothing. they makes jokes of blacks, Spanish, Chinese , india, etc...complaints where made towards them but Amazon never does nothing about it.. they have a company that spouse to handle complaints like this then they say they going to forward it to amazon to review but amazon reads the complaint then deletes the report with No investigation. phil 4 has the most racist managers that i ever seen. this has to stop. people stop buying from Amazon you have to see how your TVS and electronics are thrown to the floor then they ship you broken or damage products.. you have to see how they treat people like if they where slaves. people stay quit because they don't want to loss they jobs in a bad economy ... please pass this info to the people let them that Amazon is running a slave ship. that ship needs to be sunk"

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beamie15 - 1 d 5 h ago

0

I have been trying to work with Amazon in order to get a $37.00 gift card balance transferred from my Mom's account to mine. My mom died last year in March 2015 and the $37.00 gift card balance was part of a Kindle Christmas gift that I bought her in 2011 which included a $50.00 gift card. I purchased this along with the Kindle E-book reader. Unfortunately she never used the $37.00 balance. I was the one who set up her Amazon account and had the card entered in her account for purchases. I have repeatedly tried to get Amazon to put the funds on my account and close hers but am unable to as I don't remember her exact email address and they have a security policy that they adhere to even after the member has died. I spoke to a number of people and managers at Amazon and they do not have a protocol put in place for if a person passes and this type of thing happens. I even said I would mail the death certificate to them.

I don't get this at all. For a company this large they should have everything necessary in place to take care of their customers.

I will take this in consideration before I make a purchase of this kind again and will be sure to tell all of my friends and acquaintances of this Amazon practice.

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hart-catherine@yahoo - 1 d 6 h ago

I bought a new Kindle, couldn't get on it. Got on Amazon. Com who could not help me, so they transferred me to a site that I later found to be Toler Tech LLD who charged me $519.19 by an electronic check. Still could not get on my Kindle. I got on Amazon again, only to be told I had been scamed and that I had thousands of worms, viruses and etc. I always thought Amazon was a good place to be on the internet. Was I wrong? Can you help me?

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Anonymous - 1 d 8 h ago

0

I AM A SELLER WHO SOLD A PRODUCT TO A PERSON IN CALIFORNIA. THIS PERSON SENT PRODUCT TO CHINA. THE PERSON IN CHINA IS A FRAUD. I LOST MY PRODUCT AND AMAZON TOOK MY MONEY BACK OUT OF MY ACCOUNT. AMAZON IS COMMITTING FRAUD. CLOSE YOUR ACCOUNTS.

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Niraj Kumar - 1 d 15 h ago

0

Material dispatch by Courier: Gati, Tracking #: 530697377, dispatch add- Niraj Kumar FIRE & SAFETY ( DEPARTMENT ), JINDAL STEEL & POWER LIMITED, AT/PO: BALKUDRA PATRATU RAMGARH,Pin-829143 ,today (10 feb 2016) found not received material this location,so very very poor your service,

Please inform to me way this reason for delay.

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Ritesh - 2 d ago

0

Dear sir/madam

this is for the recent transaction which i done through your website amazon.in to purchase lenovo k4 note with vr bundle offer. but i am unhappy to tell that there was some price difference and now you are saying to give gift coupon to customers that to will get expires on 31 march. is this your service firstly you are taking more money form customer and given gift coupon . why should we take gift coupon. if we are spending money . you should also return back money to customers. This business you have open to chit customers. i am very unhappy. you should look into this matter seriously . and is all circumstance customer is in loss. if he cancel order he cannot buy next time also. so kindly check the same and revert me.

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The Devil - 5 d 18 s ago

GOD KNOWS THAT KEVIN AND NICK from Phil 4 ARE RACIST AND AMAZON DOES NOTHING ABOUT IT BUT COVER THEY TRACKS .BUT THIS AINT GOING TO LAST FOR TO LONG.. IM GOING TO MEDIA AND EXPOSE AMAZON.

Flagged for review. 
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The Advocate - 2 d ago

Illogical... Error... Sterilize!

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Gary Savage - 2 d 8 h ago

5

Amazon, and all your honest employees "THANK YOU" Gary Savage

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Joel Bunker - 2 d 21 m ago

Shut up Gary.... No one likes you!

Flagged for review. 
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Margaret schuster - 2 d 11 h ago

0

I ordered 9 gas prop shocks for my motorhome on February 6th 2016. I needed 13 but your website indicated you only had 9. Shortly thereafter I started receiving text messages from my credit card indicating separate charges for each shock absorber that I ordered. On my original order I was to receive free shipping and handling as the total came to $129. Most of the individual charges were correct and did not include the shipping. So far they have charged my credit card for 7 items however on the 8th item they are insisting on charging me shipping. I have made two calls in the last two days to Amazon telling them to cancel that order as I should not have been charged for shipping. I cannot make them understand and I have a copy of my original order in front of me. I have also contacted my credit card company and filed a dispute over this individual order. I will never do business with this company again and we will be writing to Camping World, who recommended I order through Amazon due to the fact that they would not be receiving any more of these shocks in stock and I will let them know oh what a miserable experience this has been. You used to be a good company but apparently you've gotten too big and can't read your own computer orders.

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Got Burned by them - 2 d ago

0

You must be aware of their unethical practices of adding fees without your approval or request.

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Joel Drotts - 2 d ago

0

I suggest calling the local Seattle Police Department, and press charges for theft, embezzlement, and wire fraud. I personally am on this site looking for information to give to Seattle PD, and actually have now begun collecting consumer complaints to give to the Seattle District Attorney, as it is now obvious to me that the criminal theft and embezzlement perpitrated by Amazon on myself is actually part of an on going, repeated, and continious criminal enterprise and conspiracy whereby Amazon clearly can not be trusted to not unlawfully use the creditcards of their customers to make bogus charges.

I am a victim of this crime by Amazon, whereby Amazon used my credit card after I signed up for purchasing something but didn't make a purchase for a "seller" account. They then unlawfully charged my card twice for $39.99, and did so without permission, authorization, and illegally!!! If any one else did this crap they'd throw the book at us! But let a billion dollar company steel money from the accounts of people who can't afford it, apparently on mass, and law enforcement doesn't say a peep. I am going to assume it is for lack of knowledge of this enterprise which is continuously on going, involving multiple criminals, comitting multiple crimes, and all in furtherance of the criminal profits of that organization named Amazon. Can any one say R.I.C.O.? Amazon are clearly crooks, and should not be allowed to be beyond punishment for its criminal actions.

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Chief US Air Force - 2 d ago

1

Amazon BewareBuyer. They add a membership on your credit card when you make a purchase without your request or approval. This initial membership in their Prime Membership is only temp for One dollar but watch out the following month it jumps to $99.

This is very misleading and should be immediately reported to the appropriate government consumer protection agency if you experience such a unethical practice. SO BUYER BEWARE

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Twisted Hillbilly - 2 d 4 h ago

0

Is there a human I can talk to at Amazon Corp. offices that will NOT lie and tell me that they have no way to contact the CEO'S office?? NOT your low-level CS people. They are the ones that caused all of the problems!! I placed an order that came with a delivery date,, When that DELIVERY DATE came,, I noticed that you NEVER SHIPPED my item.. When I called Amazon to inquire,, The idiot at Amazon cancelled my order WITHOUT my knowledge and then re-placed it which pushed the delivery date back almost 2 more weeks.. WHAT DOES IT TAKE TO GET WHAT I HAVE PAID FOR TWICE?????? Please have Jeff Bezos contact me... ASAP

NO, I DO NOT WANT TO BUY YOUR PRIME THING!! I just want the service that I USED to get from Amazon

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Amazon Lost Dolf - 2 d 11 h ago

5

I can't order....cart is filled to $164..buy with one click does not work, even when I turn it on...I got the 800 phone number but males speech rate is so fast I can't give my phone number, to have "A will call back instantly".....Help I am lost in the Amazon!..

Please call. Email (hidden) (hidden)...

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