Information, reviews and public commentary for US companies


American Airlines

4255 Amon Carter Boulevard
Ft Worth, TX
(817) 963-1234
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Irwin - 1 h 39 m ago


My wife and I flew on American JFK to LAX on June 12 and returned on 6/16 to JFK. This was our first air trip since my wife and I developed various medical conditions and we have become somewhat frail with age. Therefore, we had been fearful of the long walks in the terminals from airport car drop-off to plane boarding-gate and vice versa. We were unwilling to consider flying anywhere. Then, our doctors told us of American's wheelchair services. I then made the flight and wheelchair reservations and we took our first flight in close to ten years.

The wheelchair services made it a joy for us to travel. Had we been walking, my wife and I would have needed seated rest every couple of hundred feet or so and it would have been exceptionally painful to stand on the security lines. The wheelchair personnel working for AA are exceptionally nice and are to be commended most highly for their attention to our needs at both airports--going and coming and at both the starts and ends of the trips. AA performed magnificently well for us and the flight crews in the cabin were wonderful as well.

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anonymous - 8 h 35 m ago


I am an American Airlines Platinum flyer but on a Viking cruise was booked by a travel agent to fly Delta (American Airline flight was too expensive). I was pleasantly surprised that Delta was sensitive to my celiac disease (i.e., gluten-free) needs with their snacks. Delta provided on our US flights both Kind Dark Chocolate Chunk and another snack mix that was GLUTEN FREE -- at no charge. Why is American Airlines not sensitive to the gluten-free dietary requirements of so many passengers? American in a recent flight only provided Biscoff cookie which contains wheat; i.e., gluten!

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Fed up with entitled whiners - 3 h 20 m ago


Special diet? Pack your own food. The stuff is a hand out. Can't have it? Don't take it. If you rely on having it... then bring it. Sitting next to whining entitled passenger like you ruins my travel experience.

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anonymous - 2 h 33 m ago

Who is whining? I do carry my own food and have not complained to any flight attendant or fellow passenger. I thought the purpose of this web page was to give American Airlines feedback on what they might do differently to improve and what AA competition is doing that is better than what they are doing. Guess I was wrong. Sorry to upset you.

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Judith Polish - 2 d ago

We are so proud of your company for taking the moral stand and not supporting the government's attack on immigrants. We are frequent fliers and almost always fly American.

Now we will always fly American! Thank you so much,

Judith Polish and Philip Stroh

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ILLEGAL immigrants and LEGAL immigrants are different - 3 h 15 m ago


Judith, you forgot one word. ILLEGAL immigrants. Not just "immigrants". No one is turning their back on immigrants. But it seems as though you and American is turning it's back on the laws of this country, LEGAL immigrants, and are supporting the fleecing of our country by aiding ILLEGALS into and remaining in this country. Disgusting.

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JUAN,PACO,, HERNANDEZ - 2 d 44 s ago

Take fuckin American out of your name, there is nothing American about putting fuckin I'mmigrants before AMERICANS. Nothing but a publicity stunt that's all it was ?

Stay the fuck out of politics God dam liberals make me sick.

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Idiot Squasher - 1 d 20 h ago


American will fly you back to Mexico Juan Paco; or where ever you climbed out off --idiot :)

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AA Should stay out of politics and concentrate on their own operations - 3 h 18 m ago


Totally agree. It is sickening.

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Anne Hundley - 1 d 3 h ago


Thank you for your not participating in our government's separation of families!

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EdB - 2 d 23 h ago


I have flown round trip from Phoenix to Pittsburgh at least 50-60 times in the last 10 years. On many occasions returning on the 5:45 pm (or so) flight 579 out of Pittsburgh nonstop to Phoenix. But yesterday when I tried to book this return flight for Tues. Oct. 2, 2018 it was not flying and no one at AA could tell me why. I checked everyday from 6/22/2018 thru the end of November 2018 and this flight is scheduled to fly except for Oct.2. What kind of a schedule is that? Why would 579 not be flying on Oct. 2, 2018? This is absolutely bizaaaaaar. This flight takes about 4 hours 30 minutes. The only other alternatives would not be nonstop in the PM. and would take 6 to 8 hours. My extended family would have been flying on this, 8 passengers. Come on AA what the hell is going on?

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Wendy - 2 d ago


We are in key west.

They refuse to hand over our bag.

We flew united airlines from houston to Miami

Wendy had a delayed bag sent from Miami to key west FL via american airlines.

We have been told for 3 days that the bag was being delivered.

Just now I was told we can not get the bag or pick it up ourselves because there is a note on the bag to hand it over to united. United in key west is closed until Saturday. Wtf.

We want our property. How do

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The Rev. William J. Graham, Jr. - 2 d ago

Thank you for your decision not to abet the separation of parents and their children.

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Fr - 2 d 4 h ago

Thank you for withdrawing from the transport of the immigrant children separated from their family members. I hope that you will not be subject to the well-known spiteful vengefulnes of Mr. Trump and his administration.

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Anonymous - 2 d 5 h ago

Thank you for putting compassion

above profit. You are setting the bar high

for other businesses.

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Rev. David, TSSF - 2 d 5 h ago


Thank you for NOT participating in our Government's dreadful policy of separating innocent children from their parents.

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Richard Pearce - 2 d 5 h ago


Thank you for taking a stand regarding our flawed immigration policy and the suffering of these children.

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Cynthia - 2 d 8 h ago

Thank you for your compassionate stance regarding the children. Keep families together.

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Anonymous - 4 d 4 s ago


As a shareholder of the parent company of American Airlines I am extremely proud of corporate for standing up to the immoral policies of the current inhabitant of the white house and his cabinet appointments. Thank you on behalf of the families being separated and for having a conscience! :)

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Walker - 4 d ago


And *I* won't be FLYING American!!! And to 'anonymous', I am happy that HILLARY ROB;'EM Clinton LOST the election.!!! As to the ILLEGAL "immigrants" (they are NOT "immigrants but CRIMINALS: they BROKE the law the moment their foot hit American soil. You conveniently IGNORE the fact that BARACK O'BUMMER did THE VERY SAME THING. But in your el pinko, leftist "rainbows and moonbeams" view of the world, you forget that fact. You rave about Mr. Trump being "immoral". HE DID NOT MAKE THE LAW THAT CAUSED THE SEPERATION OF CHILDREN AND FAMILIES!!!! GET IT THRU YOURS AND AMERICAN "SCARELINES"' THICK SKULL. You forget about the "immorality" of JFK--one of the most prolific womanizers of all time! You forget about Franklin Delano Roosevelt and his secretary. OH YEAH---that's just fine isn't it . Let's not forget Bill Clinton! Since they were Democrats, they are just sooooo "right" about everything, they could do NO wrong. They "are" gonna create utopia with filthy socialism--which only works until they run out of some one ELSE'S money (*Margaret Thatcher)

Lets just do away with ALL laws and rules. Including immigration. If it hadn't been for the DUMMYCRATS and their stinkin', bleedin' hearts and FAILED programs, and vote-buying schemes (allowing "immigrants" to break our laws with impunity, we wouldn't BE in this mess to start with. REPEAT!!! It WAS NOT Mr. TRUMP that started this mess! it was started by people who lack the guts, the spine, the moral wisdom to STOP it 20 years ago. Lets just let people do anything they want to. Let' em RUT like rabbits and just do anything they want to, including ignoring the law of the land. Lets just let anybody invade our country. There's plenty of money to go around, right? Yer living in a DUMMYCRAT world. kid!

Nobody wants children to be hurt. And if you think that, you are more delusional than can be described. As to American's policy I will NOT support it by flying on this airline. And before you start spewing that same old dummycrat line about "hate", it isn't true. I have nothing against anybody. But I am required to OBEY and RESPECT the law of the land. WHY aren't THEY? If they won't respect our immigration laws, WHAT guarantees are there they will respect any other? I wouldn't be surprised if the RUSSIAN ARMY could invade simply by walking across and putting on a sad face, crying a pity-song. You el pinkos would let' em right in!

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From Immigrant family and served 25 years in U.S. Navy - 3 d 21 h ago

You must be American Indian......right.....NO.....then your an immigrant...LOL. You have issues....sickness.

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Pro trump New York guy - 2 d 9 h ago


Three things you have to always remember about people who are liberal,,1st they are miserable with there life and want everyone to be miserable as well,,2nd they are basically lazy people like"It's ok little sue you can go into the boys bathroom ",,,,,and 3rd they are gay,,not that I'm anti gay ,,I'm not,,but the truth is all of them are gay,,,u figure.

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American Airlines is anti-Trump and pro-illegal aliens.


No loner will I fly UN-AMERICAN AIRLINES!

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Anonymous - 3 d ago

Who you kidding, your an uneducated right wing nut who doesn't have the money the fly....lmao

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Mitzi - 3 d 44 m ago


Thank you for acting like an American.

Please keep the faith and refuse the Federal request to put (as we understand Drugged) children

on your planes.

Hold the line.

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