American Express. headquarter complaintandhelp001 @gmail.com
can call to file a compliant about American express stealing my money? I took money from an atm and the transaction was denied but they still took 200 dollars from my account and refuse to give not back and refuse to answer any of my questions and tell me in have to wait 10 days to get my dispute email actually 10th business days and in had all ofbthennproofbit was taken receipts and screen shot of where 202.75 was taken from my account. They will not tell me if they have received my fax with all the proof it was stolen from us and told me I will receive another email in 10 business days and I said bullshit I want my money deposited in my account with the next 24 hours or my attorney will be contacting you. It's had been almost 3 weeks he would not let me speak to a supervisor I am pissed. My husband busts his ass to take care o
The worse company ever dont get any products from this people
American express is. a BS. Corp.
How can a business have reviews like all these and nothing gets better
Oh and not to mention they told me the transactions were made in GEORGIA!!!! We live in NEW YORK and physically have the card with US!!! Something is not right. And I'm gonna get to the bottom of it.
I just experienced this. Several transactions were made while I was at home. I called and disputed and they gave me the run around. Then they said that they investigated it and that I made all the transactions. I contacted the BBB and all of sudden all my money was put back on my card after a week. I immediately withdrawal it all and I'm done with them. Hopefully this help.
My husband passed away July 31, 2018
I calledAmex .spoke to Brian Powell who directed me to the decease department.
They told me to send the death certificate and the probate paperwork.
I sent the paperwork on 9/5/18
Approximately the middle of the month Amex sent my daughters and me letters that we would be
sharing the proceeds three ways "according to the beneficiary" designation.
Then they send a letter that that was misinformation and that I would be the only beneficiary.
And they would be issuing a check to me.
I did not receive a check so I called several times and spoke to the deceased department on
September 27th and they said a check was in the mail.
It is October 9..I have not received a check...and have made several phone calls asking what happened to the check.
I called today and they said they will send the check and I will receive it on the 11th.
I would have deposited the proceeds from the sale of my home which is scheduled for December 15th,...due to the unprofessional and callous way I was treated I will be looking into another bank.
Amex Serv has another law suit coming against them. Nobody has time to play with you guys. You are playing with people money and that's when it gets nasty. People work hard for their checks to be deposited into the account for you guys to have someone on the inside stealing people money. Your all going DOWN! And god does not like ugly. Y'all going to hell with gasoline draws on. Evil people.
So basically we are going through the same issue as everyone else. My fianc's check was deposited on to the card and all of a sudden he gets a text saying a transaction was made at Target for over $200 if you agree press 1 if not press 2. He pressed 2. Nobody contacted him. He checked the account on the app and there were two other transactions made for $18 and $3. So he called them they gave the same bullshit excuse about some 10 days. So of course he's furious. He hangs up and gets ANOTHER text for ANOTHER transaction. So that tells us the rep didn't cancel the card. So now more money is taken from the account. Call these idiots back and their telling us there is nobody higher i can speak with. I got one reps name "Mara" she refused to give me her rep id number or transfer me to a manager. I contacted the cooperate headquarters and they assured me someone will contact me in 24 hours. We'll see. If not I'm going to the address above with officers and somebody is gonna do something. This is illegal. And i have time to play if that's what you wanna do. So I'll give you guys an update tomorrow if/when i hear from someone.
Oh I don't blame you cause they have a lawsuit coming from us too.for 3 year we have been fighting to get our money off the card from them and now it's not there.I wouldn't recommend American express to anyone
I am a card holder for 34 years. I have tried to get on line and spoke to customer service on three occasions. After getting a user name and temporary password word. I have not been able to get on line to get my points applied to travel or hotels. All customer service are interested in is upgrading my card to gold. I have over 53000 points and cannot access them. No one seems to be able to help me
Is there a number that I can call to file a compliant about American express stealing my money? I took money from an atm and the transaction was denied but they still took 200 dollars from my account and refuse to give not back and refuse to answer any of my questions and tell me in have to wait 10 days to get my dispute email actually 10th business days and in had all ofbthennproofbit was taken receipts and screen shot of where 202.75 was taken from my account. They will not tell me if they have received my fax with all the proof it was stolen from us and told me I will receive another email in 10 business days and I said bullshit I want my money deposited in my account with the next 24 hours or my attorney will be contacting you. It's had been almost 3 weeks he would not let me speak to a supervisor I am pissed. My husband busts his ass to take care of our family and in was told to extend my patients no thanks but bin will be suing them if my money is not put in my account in the next few days. Don't our jobs people look over the fax and the proof and do your damn job. My husband makes good money and I am about to take out business elsewhere. I need a number to contact someone who knows what the he'll they are talking about because the guy I talked to barely spoke English let alone know what he was doing. I hate being nasty but this is about to get pretty nasty for American express. Thanks if you can be of any help to me
The similar situation has happened to me. They wired money to some individual whom I've never heard of. I did my own research and located the address of the individual, they have no interest in that information. Called the corporate office in New York they had no advice or could not help. Contacted an attorney who was ts more information from me to which I will provide anyone else interested please respond. Let's make this BIG and take down their operation of stealing people's money!!
I am interested please send me the info
This is currently happening to me. Someone made several transactions on my account while I had the card in my possession. I calles to dispute the charges and they keep rejecting my declaration of fraud form to get a provisional credit saying that the info is incorrect. They allowed someone to steal $400 and they never have answers and can never talk to higher authority. These ppl are scammers. and i promise im taking them down
***Filing Class Action Law Suit for Amex Serv Illegally Holding Funds From Consumers*** On December 1, 2017 an unauthorized charge was posted to my Amex Serv account. I withdrew the remaining funds and called Amex to report the fraud. They told me since the transaction was pending I could not dispute it and that they needed to disable the account and issue a new card. My entire paycheck is direct deposited into this account classified as a "checking" account. The representatives at no time told me I would have absolutely no access to my direct deposit until the new card was received by me. When my paycheck deposited I tried to withdraw money from the account via Walmart and the system would not let me make the transfer. When I called customer service to explain that this is the only access I have to any money at all...they informed me there was absolutely nothing they could do and that I will have to wait to access my money until I receive my new card which they showed arriving on December 16, 2017. I don't have a credit card. I don't have another checking account with money. My company can't issue me a manual check because the direct deposit was already posted. Amex customer service representatives refused to help me withdraw even a portion of my funds to feed my 4 and 8 year old children. I literally 10.00 to my name for food, gas etc. until I receive my new card. I've since contacted legal council and was informed that this is considered a cash deposit and that under federal laws and regulations it is illegal for Amex Serv to withhold the funds from me for more than 24 hours. By law they have to release the funds to me and cannot deny me access to my cash funds. I have every intention of filing a Class Action Lawsuit against Amex Serv. I am very interested in helping any other consumers who have not been credited funds from faulty ATM transactions or denied having faudulant charges refunded. I am absolutely furious that Amex Serv believes they can unlawfully hold my cash funds from me. It is worse that the Customer Service Operations Managers in the Philippines tried to convince me there is nobody who can override the system and that American Express does not provide them with any contact information for support in the United States or that they do not provide these managers with a Corporate Headquarter's number to escalate customer issues. I will be working 24/7 with my attorney to put together the Class Action Law Suit. If you are interested in being a part of this lawsuit please reply to this thread and I will give you information on how to file the petition.
I had almost the exact thing just happen to me over the past few days. Yes, send me the info for the lawsuit, I'm in!
I want in on the law suit as well. Retired banker!!
Do you already.
have an attorney, I so, please let them to contact me (hidden)
YOU WANT IN THE LAW SUE BUT YOU DO NOT WANT TO START IT FIRST?
SOMEONE HAS TO BE FIRST. FIRSTABLE; DID YOU REPORT THE CASE TO THE POLICE STATION? NOT SO, ARE YOU PORT RICAN? NOT EVERY THING COMES FROM HEAVEN
GOD SAID; "HELP YOURSELFF AND THEN I HELP YOU." I DID DROP MYSELF INTO POLICE STATION, AND THEY DID NOT BELEIVE ME AT FIRST WHEN I TOLD THEM THAT AMERICA EXPRESS HAS GAVING WAY $6,000 TO THE ISIS GROUPS, THEY THOUGH I WAS CRAZY, MAY BE CRAZY BUT NOT STUPID LIKE THEM. FINALLY I CONTACT THOSE ISIS PROSECUTOR IN OTHER COUNTY AND SHE HELP ME TO MAKE THE POLICE TO UNDERSATAND I WAS TELLING THE TRUTH.
IT IS A REALLY TRUTH AND I HAD BIENG VICTIMA OF ISIS, NOT BUT BY AMERICAN EXPRESS WHO HAD PROMISED ME An AMEX C. CARD FOR $6,000 NOT INTERSTS FOR A YEAR BEGINING IN JUNE, BUT IN BEFORE THEY HAD SENDING ME THE PROIMSED EMEX CARD THEY GAME THE MONEY TO THE ISIS IN BURLIGNTONG COUNTRY AND ESEIX COUNTY. THEY ARE ALL OVER USA ANY WAY.
ISIS GROUPS ARE THE BEGEST CROUP I EVER HAD READ ABOUT. THEY ARE ALL OVER THE WORLDWIDE AND ARE PROTECTED BY PEOPLE LIKE AMERICAN AND OTHERS COMOPANIES WITH OUR MONEYS.
if you are a retired bankers how come you do not what to do, what did you had learning while was so many years working for a criminal as all banks are. Special all those who issue credit cards.
what DIYD YOU DID ABOUT IT? DID YOU REPORT TO BBB, GRAL ATTORNEY IN WASHINGTON D.C. I DID IT. IF YOU HAVE FAX SEND THISE INFORMATION TOO AND GO TO GOOGLE TOO. FIND ATTORNEY AND LET TELL THEM TO CONTACT ALL. TOGETHER CAN DESTROY AMERICA EXPRESS BEFORE THEY DESTY OUR COUNTRY IN FULL. AMERICA EXP IS OWEKING WITH ISIS. BUT WE MOST GET PROBES AND PUT THEM IN JAIL AND CLOSE THEIR BUSINESS AS PEOPLE WE DID TO SEARS.
SHASE BANK HAS BIENG SUIT FROM FLORIDA LAITNOS AND OTHERS NATIONALITIES, BECAUSE THEY ARE INTELGIGENTS.
SO IF ALL OF US WILL SHARE OUR PHONES AND FIND AN ATTORNEY GENERAL, WE CAN CLOSE AMERICA EXPRESS LIKE WE DID TO SEARS WHO WERE DOING THE SAME OR EVEN WORST THAN THOSE SON OF EVILS AMERICAN CARD IS DOING.
I DID GET HELP FROM THE POLICE. AND IT IS MAKING AMERICAN EXPRESS WORST HATING ME, THE POLICE GOT MONEY BACK BUT AMERICAN EXPRESS IS WROST CRIMINALS THANT THE TERRORISTS ISIS.
THE ISIS ARE NOT AMERICANS ALL, BUT AMERICAN EXPRESS IS USING OUR COUNTRY AND TERRITORY NAMES TO JOING THE ISIS TO SITLL OUR MONEY TO KILL US TOO. NO HAPPY TO STEAL OUR MONEY BUT ALSO TO KILL US.
WHOM YOU THINK YOU ARE MR. TRUMP!! go and find yourself. First you have to go is contact Attorney general and request for an application. or also COSTUMER CONSUMERS AFFAIR IN YOUR CITY OR NEAR CITY.
WHY DO NOT YOU GET YOURSELF STARTED THE LAW SUE AND INVETED THE REST IN NO WATH OTHER DO FOR YOU OR YOU DO NOT HANDS AND FEETS TO DO THE SAME. SHAME ON YOU.
I am having a dispute with them right now over an ATM error. I was attempting to withdraw money from my Bluebird card at a Wells Fargo ATM. The transaction was unable to be completed. No money was dispensed. No receipt was given. The bluebird app showed a withdraw occurred. That amount was deducted from my account. I never received a dime from the ATM. Trying to remedy this problem with American Express has been nothing short of a debacle. I am still trying to recover my money. It is also deposited from my paycheck and is for bills, food, and gas. This isn't play money. This is the most frustrating company to work with when a problem occurs. This is thievery!
So am I!!!! It happened on Dec 2nd and WELLS FARGO was aware the atm machines were not dispensing cash. I have been trying to find a lawyer in Georgia to file against both WELLS FARGO and AMEX but I guess i didn't lose enough money for them to care. Who ever is willing to lead this fight I'm in.
I'm going through this now they are horrible.
CAUSE WE ARE STUPID, IGNORANT AND NAIVE.
I HABEN PROBLEM TO MORE THAN ONE, BUT THE BIGEST ONE IS AMERICAEXPRESS. WHO GAME THE MONEY TO THEIR BUSINESS CONNECTION ISIS IN USA IN MY AREA. BUT I STEP INTO POLICE STATION AS SOONER ARE RECEIVED THE A. EXPRESS BILL AND SE ALL THE MONEY THEY HAD USED AND HANDLY TO ISIS, IT TOOK ME DAYS TO FIND OUT HOW AND WHO DID THIS DIRTY JOB.
I FOUND WAS A. EXPRESS NOT BODY ELSE. BUT THE BOTTOM LINE IS THAT WEEK THE POLICE DETECTIVE CONTACTED ME AND TOLD ME THAT BY FRADY I WILL RECEIVE A CHAKE FROM THE THETFS, I RECEIVED THE CHECK WENT TO THE POLICE TO OPEN THE ENVELOPE, BECAUSE COMMING FROM ISIS CAN NOT TRUST IT. THE CHECK WAS GOOD SATURDAY I STOP TO CRIMINALS BANKS AND I CACHED THE CHECK. NOTE : ALL OF YOU NAIVE, THE CHECK CAME WITH DIFFERENT NAME THE ACCOUNT IS, BUT THE RETERN SAID THE NAME OF THE FAKCE BUSINESS; HOME OWNERS ADVISORS (WINDOWS). BUT I RECOGNICED THE NAME OF THE PERSON WHO SIGNED THE CHECK IS THE HEAD OF THE ISIS GANG WHCH ARE OPERATING IN NJ. NY AND PA. USA.
NOW, I HAVE TO RETURN THE MONEY TO THE DISGUSTING CRIMINAL AMERICA EXPRESS VS ISIS. POLICE DO NOT WANT ME TO SEND THE CHECK TO AMERICA EXPRESS UNTIL THEY PROVE ME THEY ARE GOING TO SING THE ENVELOVE FOR THE RETURN CHECK, A. EXRESS TRANSFERED ME TO THIER COLLECT OFFICE IN THE LAWERE, USA. BUT WHEN I CONTACTED THAT COLLECT BUSINESS THE PEOPLE THERE HAVE ARAB ACCENT AND THE WOMANS NAME HAS THE SAME NAME OF THE ONE OF THE CRIMINALS WIFE WICH IS SACHAH EMACHAH. WHO WE CAN TRUST AMERICA EXPRESS? SO, NOW I CAN NOT SOLVE THE PROBLEM BECAUSE IT IS LIKE A GAME OF THE CRIMINALS, WE RETURN THE MONEY TO THIS STUPID WOMEN BUT SHE IS GOING TO RETURN THE MONEY BACK TO US OR ISIS WHO FINALLY ARE THE SAME KIND THEY ARE WORKING TOGETHER.
BESIDES, A. EXPRESS FIGURED OUT ALL, THEIR ITERESTS FOR LATE PAY IS 30% AND THE ROBERY WAS IN MAY 31/17 ALMOST A YEAR OF LATE INTERESTS, INSTEAD OF $5.750 + INTERERST NOW IS 6,800 ABOUT.
I AM GONG TO VISIT THE GENERAL ATTORNEY TODAY AND ASK THEM WHAT I SHOULD DO ABOUT THIS PROBLM. THIS EVIL AMERICA CRIMINALS HAD PUT ME ON.
Y this novel go BBB in NewYork
NEW NEWS, FARGO HAS BIENG SUIT FOR 3 BILLIONS DOLLARS, FIND OUT WHO DID IT, AND JOING THEM. NOW MAY BE IT IS TOO LATE, BUT STILL IS GOOD YOU TO CALL.
YEARS AGO A IMPORTANTE COMPANY IN USA, WHO ALL ITS MALE EMPLOYEE USUALLY ABUSE SEXUALLY THE FEMALES, WERE SUE FOR MOST OF THE FEMALES WHO FINALL DESIDED TO GET TOHETTER, I WAS ONE OF THE FIRST ONE WHO HAD GONG TO POLICE TO REPORT, EVEN THEM MOST DISGUINTING BLACK WOMAN WHO WAS SUPPOSED TO BE THERE AS AN EQUAL MENORITY PROTECTOR, SHE TRIED TO FORCE ME NOT TO GO TO THE POLICE BUT SHE DID NOT OFFER ME A HELP, INSTED HAD TRIED TO PROTECT MY F. BOSESS.
I LOST MY CASE BECAUSE MALE GET TOGETTHER AND THE FEMALES SOME SAID NOTING AND OTHER WENT BY MALE SIDES.
OVER TWO YEARS LATTER I READ IN THE NEWS PAPER THAT THE COMPANY WAS GOING ON IN A SEXUAL SCANDAL AND SUEING I CONTACTED THE ATTORNEY GENERAL AND LET THEM THAT I WAS ALSO ONE OF THAT COMPANY, THEY TOLD ME IT WAS TOO LATE FOR ME BUT TO COLLECT MONEY BUT I COULD HELP TO ACELERATE THE CASE, SO I DID IT AND THE CASE WENT THOUOGH FASTER. THE COMPANY LOST SO MUCH IT HAS TO SOLD OUT AND CLOSED.
SO IS SEARS ABUSE FOR SO LONG UNTIL FIALLY WE MAKE THEM CLOSE ALMOST ALLL.
THESE COMPANIES WERE FOR LONG TIME, VERY GOOD, BUT SINCE THEY DECIDED EMPLOYEE SO MANY HINDUS, THE COMPANY BECAME SO SAMMER AND RIFF OFFF AND NOW IT IS ALMOST DONE. AT LEAST THE STOREY WHO HAD TRIED TO RIP ME OFF WIHT ALMOST $ 2,000, BESIDES I HAD FOUGH THEM BACK, I ALSO HAD COURSE THEM IN NAME OF GOD WHO DOES NOT LIKE UGLY, I RECUPERATE MY MONEY AND THEY RE CLOSE, A FREAK HINDU WAS WHO RIP ME OFF, BUT NOW HE AS NOT A JOB. DISGUSTING PEOPLE.
I ONLY KNOW A GOOD LADY KEDNIES DOCTOR SHE IS SUPPER.
Well forgo is where the ISIS WHO AMERICA EXPRESS IS WORKIG TO STEAL US HANDLING HEIR ISIS ACCOUNT.
we most act faster. we most find a good attorney and all together can sue America Express, report the case to police immediately not matter what write a letter to the president he promised us to end the crime that take over USA PEOPLE.
REPORT TO GRAL ATTORNEY IN WASHINGTON, DC AND IN YOUR AREA.
BBB BUSINESS, AND GOOGLE. FACE BOOK TWITER ALL PLACES YOU CAN.
I am, do you already have an attorney.
He is gong to help you or he is also going to rip you off too? Did you have to pay him before he resolve your case? If yes, you better asking him to return your money because you already had lost money with America express and with you f. attorney too. any Attorney who request to be pay ahead time, he is also a theft as well as America Ex.
It could actually be Wells Fargo and NOT AMEX. We move our business accounts out of WF to a CU, as WF will find any and all ways to take money from you, then make you fight to get it back. They see if will give up in frustration and just go away.
A MERICA EXPRESS HAS TURNED INTO AN INTERNATIONAL VS ISIS CRIMINALS THEY ARE WORKING TOGHETTER.
WHEN I FOUND OUT THEY HAD STOLEN ALL THAT MOMENEY FROM A CREDIT CARD THEY ISSUED TO ME AND WHICH I DID NOT ITIVATE. I WAS ALREADY RUN INTO THE POLICE AND POLICE GOT IN CONTACT WITH THE PERSON IN MY ACCOUNT, AND THEY ARE ARABS FROM SYRIA, ARABS, NOW WE NOW BY SURE AMERICA EXPRESS IS WORING FOR ISIS.
BANKS IN USA AT LEAST WELL FARGO AND INVESTORS BANKS KNOW ABOUT IT.
BECAUSE I HEY KNOW BY MY THAT THEY STOLE MONEY IN CONVINATION WITH AMERICA EXPRESS, WELL FARGO HAVE THEIR ACCOUNT.
IF WE GET S SUPPER GOOD ATTORNEY, WE WILL CAN SUE AMERICA EXPRESS AND HOPE THEY HAVE TO CLOSE THEIR BUSINESS.
ALL OF YOU MOS GO TO POLICE, NOW POLICE ARE NOT TO EASY EAITHER, THEY ARE TOO BUSY AND YOU DO NOT PRESENT ALL THE PROBES YOU HAVE AGANST AMERICA EX. THEY DO NOT TAKE YOU CASA. ALSO DEPENDS OF YOUR GOOD LUCK AND THE COMMOUN SENSE OF YOUR GUYS.
I DID ALMOST ALL THE JOB AND HAVE FEW ARGUMENT WITH THE POLICE TOO, I HAVE TO REMIND THEM THAT I PAY TAXES TO PAY POLICE SALARIES.
COUPLE THEM HAD TAKE SIDE AND WENT TO THE CRIMINAL SIDE RATHER AND ASK ME TO FIND AN ATTORNEY.
BECASUE THEY ARE POLICE, NO NECDESARY THEY ARE ALL GOOD, A LOT OF THEM ARE NOT GOOD AND MOSTLE PREJUDICES IN MANY WAY. NOT JUSTLY IN RACE OR COLOR IN MANY WAY BECAUSE WE ARE POOR OR DO NOT HOW TO SPEAK SWETLY TO THEM, THEY THINK LIKE TRUMP.
Took me 9 months to recuperate America Money with two counties police and I was in the police Station 5 days week and all day, told them if they would no do any thing for me I will brink my Mattress to sleep in the station until they would find those guys to who America EX gave the money and place on my credit card. and it was ISIS in combination with A. Express. It was not easy de Detective did a good job for me and for the city.