Information, reviews and public commentary for US companies

 

American Express Company

Rating
0.837235
Web
http://www.americanexpress.com
Related
AMEX
Address
World Financial Center
New York, NY
10285
Contact
Kenneth Chenault
Role
CEO
Phone
(212) 640-2000
Employees
62,500
Twitter IDs
@AmericanExpress
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Single Mom - 134 d ago

0

***Filing Class Action Law Suit for Amex Serv Illegally Holding Funds From Consumers*** On December 1, 2017 an unauthorized charge was posted to my Amex Serv account. I withdrew the remaining funds and called Amex to report the fraud. They told me since the transaction was pending I could not dispute it and that they needed to disable the account and issue a new card. My entire paycheck is direct deposited into this account classified as a "checking" account. The representatives at no time told me I would have absolutely no access to my direct deposit until the new card was received by me. When my paycheck deposited I tried to withdraw money from the account via Walmart and the system would not let me make the transfer. When I called customer service to explain that this is the only access I have to any money at all...they informed me there was absolutely nothing they could do and that I will have to wait to access my money until I receive my new card which they showed arriving on December 16, 2017. I don't have a credit card. I don't have another checking account with money. My company can't issue me a manual check because the direct deposit was already posted. Amex customer service representatives refused to help me withdraw even a portion of my funds to feed my 4 and 8 year old children. I literally 10.00 to my name for food, gas etc. until I receive my new card. I've since contacted legal council and was informed that this is considered a cash deposit and that under federal laws and regulations it is illegal for Amex Serv to withhold the funds from me for more than 24 hours. By law they have to release the funds to me and cannot deny me access to my cash funds. I have every intention of filing a Class Action Lawsuit against Amex Serv. I am very interested in helping any other consumers who have not been credited funds from faulty ATM transactions or denied having faudulant charges refunded. I am absolutely furious that Amex Serv believes they can unlawfully hold my cash funds from me. It is worse that the Customer Service Operations Managers in the Philippines tried to convince me there is nobody who can override the system and that American Express does not provide them with any contact information for support in the United States or that they do not provide these managers with a Corporate Headquarter's number to escalate customer issues. I will be working 24/7 with my attorney to put together the Class Action Law Suit. If you are interested in being a part of this lawsuit please reply to this thread and I will give you information on how to file the petition.

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Michael - 133 d 14 h ago

0

I had almost the exact thing just happen to me over the past few days. Yes, send me the info for the lawsuit, I'm in!

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Amy E Hart - 91 d 4 h ago

0

I want in on the law suit as well. Retired banker!!

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blache - 65 d 6 h ago

Do you already.

have an attorney, I so, please let them to contact me (hidden)

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Anonymous - 65 d 7 h ago

what DIYD YOU DID ABOUT IT? DID YOU REPORT TO BBB, GRAL ATTORNEY IN WASHINGTON D.C. I DID IT. IF YOU HAVE FAX SEND THISE INFORMATION TOO AND GO TO GOOGLE TOO. FIND ATTORNEY AND LET TELL THEM TO CONTACT ALL. TOGETHER CAN DESTROY AMERICA EXPRESS BEFORE THEY DESTY OUR COUNTRY IN FULL. AMERICA EXP IS OWEKING WITH ISIS. BUT WE MOST GET PROBES AND PUT THEM IN JAIL AND CLOSE THEIR BUSINESS AS PEOPLE WE DID TO SEARS.

Flagged for review. 
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Frustrated Bluebird User: This is thievery. - 129 d 13 h ago

0

I am having a dispute with them right now over an ATM error. I was attempting to withdraw money from my Bluebird card at a Wells Fargo ATM. The transaction was unable to be completed. No money was dispensed. No receipt was given. The bluebird app showed a withdraw occurred. That amount was deducted from my account. I never received a dime from the ATM. Trying to remedy this problem with American Express has been nothing short of a debacle. I am still trying to recover my money. It is also deposited from my paycheck and is for bills, food, and gas. This isn't play money. This is the most frustrating company to work with when a problem occurs. This is thievery!

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Anonymous - 113 d 10 h ago

So am I!!!! It happened on Dec 2nd and WELLS FARGO was aware the atm machines were not dispensing cash. I have been trying to find a lawyer in Georgia to file against both WELLS FARGO and AMEX but I guess i didn't lose enough money for them to care. Who ever is willing to lead this fight I'm in.

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Okieninja - 100 d 5 h ago

0

I'm going through this now they are horrible.

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BLANCHE THE BIGIEST VITIME OF A. EXPRESS. - 58 d 13 h ago

CAUSE WE ARE STUPID, IGNORANT AND NAIVE.

I HABEN PROBLEM TO MORE THAN ONE, BUT THE BIGEST ONE IS AMERICAEXPRESS. WHO GAME THE MONEY TO THEIR BUSINESS CONNECTION ISIS IN USA IN MY AREA. BUT I STEP INTO POLICE STATION AS SOONER ARE RECEIVED THE A. EXPRESS BILL AND SE ALL THE MONEY THEY HAD USED AND HANDLY TO ISIS, IT TOOK ME DAYS TO FIND OUT HOW AND WHO DID THIS DIRTY JOB.

I FOUND WAS A. EXPRESS NOT BODY ELSE. BUT THE BOTTOM LINE IS THAT WEEK THE POLICE DETECTIVE CONTACTED ME AND TOLD ME THAT BY FRADY I WILL RECEIVE A CHAKE FROM THE THETFS, I RECEIVED THE CHECK WENT TO THE POLICE TO OPEN THE ENVELOPE, BECAUSE COMMING FROM ISIS CAN NOT TRUST IT. THE CHECK WAS GOOD SATURDAY I STOP TO CRIMINALS BANKS AND I CACHED THE CHECK. NOTE : ALL OF YOU NAIVE, THE CHECK CAME WITH DIFFERENT NAME THE ACCOUNT IS, BUT THE RETERN SAID THE NAME OF THE FAKCE BUSINESS; HOME OWNERS ADVISORS (WINDOWS). BUT I RECOGNICED THE NAME OF THE PERSON WHO SIGNED THE CHECK IS THE HEAD OF THE ISIS GANG WHCH ARE OPERATING IN NJ. NY AND PA. USA.

NOW, I HAVE TO RETURN THE MONEY TO THE DISGUSTING CRIMINAL AMERICA EXPRESS VS ISIS. POLICE DO NOT WANT ME TO SEND THE CHECK TO AMERICA EXPRESS UNTIL THEY PROVE ME THEY ARE GOING TO SING THE ENVELOVE FOR THE RETURN CHECK, A. EXRESS TRANSFERED ME TO THIER COLLECT OFFICE IN THE LAWERE, USA. BUT WHEN I CONTACTED THAT COLLECT BUSINESS THE PEOPLE THERE HAVE ARAB ACCENT AND THE WOMANS NAME HAS THE SAME NAME OF THE ONE OF THE CRIMINALS WIFE WICH IS SACHAH EMACHAH. WHO WE CAN TRUST AMERICA EXPRESS? SO, NOW I CAN NOT SOLVE THE PROBLEM BECAUSE IT IS LIKE A GAME OF THE CRIMINALS, WE RETURN THE MONEY TO THIS STUPID WOMEN BUT SHE IS GOING TO RETURN THE MONEY BACK TO US OR ISIS WHO FINALLY ARE THE SAME KIND THEY ARE WORKING TOGETHER.

BESIDES, A. EXPRESS FIGURED OUT ALL, THEIR ITERESTS FOR LATE PAY IS 30% AND THE ROBERY WAS IN MAY 31/17 ALMOST A YEAR OF LATE INTERESTS, INSTEAD OF $5.750 + INTERERST NOW IS 6,800 ABOUT.

I AM GONG TO VISIT THE GENERAL ATTORNEY TODAY AND ASK THEM WHAT I SHOULD DO ABOUT THIS PROBLM. THIS EVIL AMERICA CRIMINALS HAD PUT ME ON.

Flagged for review. 
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BLANCHE - 65 d 6 h ago

Well forgo is where the ISIS WHO AMERICA EXPRESS IS WORKIG TO STEAL US HANDLING HEIR ISIS ACCOUNT.

we most act faster. we most find a good attorney and all together can sue America Express, report the case to police immediately not matter what write a letter to the president he promised us to end the crime that take over USA PEOPLE.

REPORT TO GRAL ATTORNEY IN WASHINGTON, DC AND IN YOUR AREA.

BBB BUSINESS, AND GOOGLE. FACE BOOK TWITER ALL PLACES YOU CAN.

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Jessica Pittman - 50 d 15 h ago

0

I am, do you already have an attorney.

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ECO - 70 d 14 h ago

It could actually be Wells Fargo and NOT AMEX. We move our business accounts out of WF to a CU, as WF will find any and all ways to take money from you, then make you fight to get it back. They see if will give up in frustration and just go away.

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Rate what? what good are them i stealing us? - 65 d 6 h ago

0

A MERICA EXPRESS HAS TURNED INTO AN INTERNATIONAL VS ISIS CRIMINALS THEY ARE WORKING TOGHETTER.

WHEN I FOUND OUT THEY HAD STOLEN ALL THAT MOMENEY FROM A CREDIT CARD THEY ISSUED TO ME AND WHICH I DID NOT ITIVATE. I WAS ALREADY RUN INTO THE POLICE AND POLICE GOT IN CONTACT WITH THE PERSON IN MY ACCOUNT, AND THEY ARE ARABS FROM SYRIA, ARABS, NOW WE NOW BY SURE AMERICA EXPRESS IS WORING FOR ISIS.

BANKS IN USA AT LEAST WELL FARGO AND INVESTORS BANKS KNOW ABOUT IT.

BECAUSE I HEY KNOW BY MY THAT THEY STOLE MONEY IN CONVINATION WITH AMERICA EXPRESS, WELL FARGO HAVE THEIR ACCOUNT.

IF WE GET S SUPPER GOOD ATTORNEY, WE WILL CAN SUE AMERICA EXPRESS AND HOPE THEY HAVE TO CLOSE THEIR BUSINESS.

Flagged for review. 
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Anonymous - 58 d 13 h ago

ALL OF YOU MOS GO TO POLICE, NOW POLICE ARE NOT TO EASY EAITHER, THEY ARE TOO BUSY AND YOU DO NOT PRESENT ALL THE PROBES YOU HAVE AGANST AMERICA EX. THEY DO NOT TAKE YOU CASA. ALSO DEPENDS OF YOUR GOOD LUCK AND THE COMMOUN SENSE OF YOUR GUYS.

I DID ALMOST ALL THE JOB AND HAVE FEW ARGUMENT WITH THE POLICE TOO, I HAVE TO REMIND THEM THAT I PAY TAXES TO PAY POLICE SALARIES.

COUPLE THEM HAD TAKE SIDE AND WENT TO THE CRIMINAL SIDE RATHER AND ASK ME TO FIND AN ATTORNEY.

BECASUE THEY ARE POLICE, NO NECDESARY THEY ARE ALL GOOD, A LOT OF THEM ARE NOT GOOD AND MOSTLE PREJUDICES IN MANY WAY. NOT JUSTLY IN RACE OR COLOR IN MANY WAY BECAUSE WE ARE POOR OR DO NOT HOW TO SPEAK SWETLY TO THEM, THEY THINK LIKE TRUMP.

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BLANCHE - 65 d 6 h ago

Do not believe in their dispute, they are criminals themselves, they are fooling you, until they charge you interests, America Express a read belong to Isis like, America ex. stole money from a credit card I did not even have yet with them lie to the police to me and every one, they have being harassing me every day by phone, mail and emails. they send me black envelops not return address, hey are black mail, damgeged my credit report and hide Arabs to send me Collect letters but I recogniced their voices and get one of the ISIS WIFE NAME FROM THAT COLLECTORS . THEY ARE THE SAME PEOPLE AMERICA EXPRESS HAD GAVING THE MONEY THEY WANT ME TO PAY THEM.

AMERICA EXPRESS BY LAW HAS SEUCRITY FDCIO FEDRAL INSURANCE TO COVER FROUDS, BUT THEY COLLET THE INSURANCE AND CONTINUE COLLECTING FROM US TOO, THE ATTORNEY TOLD ME.

Flagged for review. 
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BLANCHE - 58 d 13 h ago

BEFORE YOU OPEN ANY ACCOUNT OR HIDE A CRIMINAL CONTRACTOR; CONTACT BBB AND ASKE THEM FROM THEIR LICENSE AND OR FULL NAME OF THEIR BUSINESS AND CONTACT BBB AND COMSUMER AFFAFIR IN YOUR LOCAL AREA. DO NOT PAY THEM ANY THING UNTIL THEY HAD DONE THE JOB, IF EVEN HALF IS NO TO PAY THEY DO LOUZY AND NO COME BACK TO FINISH, NEITHER RETURN YOUR MONEY.

IT IS A ADVISED BY POLICE AND MY PEOPLE WHO ALREADY HAVE HAD VAD EXERIENCES WITH TOO MANY CRIMINAL HAVE THIS IN YOUR MIND, EVERY ONE OF HUMAN BIENG ARE THEFTS AS SOONER WE HAVE THE B.EST OPORTUNITY. IT IS THE WORLD WE AE LIVING TODAY.

Flagged for review. 
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Anonymous - 57 d 14 h ago

im currently in contact with an attorney to start class action http://www.awkolaw.com/ 1(hidden)

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Scott - 42 d 6 h ago

0

My wife is having the same problem with her amex serve card been 6 business days and hadn't herd a thing

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Ian Christensen - 36 d 20 h ago

0

Just had the same issue on 1/17/2018 finally got credited the money a month later and now today 3/15/18 they send me an email saying the are reversing the credit. I have been in constant contact with the bank I was using the atm at and they admit that they were over the amount and I have been in contact with the banks dispute team and they also have given me proof that they stated they were over. The bank then credited bluebird the money through money pass and now bluebird is going to reverse it a month later and take back the credit

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Anonymous - 129 d 11 h ago

0

I jusdt received a decline email on my dispute to. Almost 700 dollars gone, kinda amazed me that nothing seemed weird about my card beings swiped for a 100 dollars for 6 transactions back to back in Philadelphia,PA and I live in Memphis,TN.

Email : (hidden)

COUNT ME IN ON THE LAWSUIT

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Anonymous - 128 d 14 h ago

Count me in as well! Same thing happened to me but for $2000.00!

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we deserve be rip off for be stupids - 65 d 6 h ago

how if you do not have a phone number or the attorney need a name or a phone$ dumby. or where did you report your case, and have a case # from the police or Gral. Attorney in your city.

Flagged for review. 
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american express most be closed sooner and jail employee - 46 d 13 h ago

Americanexpress are criminals and they are working for ISIS, THEY STEALLING FROM USA CUSTOMERS AND GINVEN OUR MONEY TO ISIS.

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ROBERT BISHOP - 129 d 6 h ago

0

I am currently experiencing the same problem as you. I'm not going to take the time to type my entire story here. I have the phone number to the CEO of American Express. I would be happy to join you in your suit. Have your attorney call me.

Robert Bishop

(hidden)

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ac - 128 d 13 h ago

1

PLEASE I need it

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GUS IOANNIDES tel 440 3560567 - 104 d ago

0

American express is frustrated company to work with when a problem............ACCURS

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Anshu Yadav - 94 d 4 h ago

Hey I am from India and AMEX here has broken every customer rights policy they have plus more then half the customer rights policy of the Reserve Bank of India. I want to bring this out in the open by going straight to the CEO of AMEX NY HQ. So can you please tell me his phone number so I can have a chat with him and yell him these problems and urge to take action. At one point AMEX had the best customer service. It's the worst now. So, I will be really really greatful if you can help me out here. I seriously need it and trust me, I am not the kind of guy who asks for help or requests someone except in extreme circumstances.

My email I'd is (hidden).

WAITING FOR YOUR EARLIEST REPLY

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BLANCHE - 65 d 6 h ago

Sir the phone number is above of this list. I do it, but you are wasting your time, America Express is a criminal company and same they are working with or for ISIS. AND BANCKS ARE WORKING FOR THEM OPEN ACCOUNTS IN BANCKS. IT HAPPEN TO ME BUT I DID NOT SEAT AND CRY, I AM GOING TO THE POLICE AND FOUND OUT TO WHO AMERICA EXPESS HAD GIVEN THAT MONEY AND FOUND OUT WHAT BANK THE ISIS HAS THEIR ACCOUNT. AT LEAS ONE , WHICH IS WELL FARGO.

AND CAN BE MANY OTHER BANCKS, ISIS CHANCE NAMES AND BANKS AND LEARN MANY LANGUAGES TO FULL PEOPLE BUT AMERICA EXPRESS IS TO BE BLAME, THEY ARE WHO ARE TAKING MONEYS FROM INNOCENT POEPLE. AMERICA EXPRESS MOST BE CLOSED, AS IS HAPPING TO SEARS WHICH ALSO BECAME A CRIMINALS SELLING MERCHANDASE NOT GOOD AND NOT ACEPTING RETURN OR CHANGE.

NOW THEY ARE CLOSING ALL THEIR STROES, THANKS GOOD AND THE PEOPLE LIKE MYSELF WE FIGHT FOR OUR RIGHTS.

INDIA DOES NOT HAVE GOOD ATTORNEYS?

GO TO GOOGLE AND ENTER AMERICA EXPRESS HEAD WARTERS IN YOUR AREA OR IN NEW YORK PHONE # IF YOU WERE ABLE TO ENTER YOUR PROBLEM HERE WHAY IS YOU CAN NOT SEE THE PHONE #?

INDIANS ARE GOOD IN COMPUTERS AND ARE WORKING FOR AMERICA EXPRESS TOO, AMERICA EXPRESS ARE NOT OF USA, IT IS WORLDWIDE CRIMINAL COMPANY.

Flagged for review. 
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Anonymous - 92 d 9 h ago

Please send me the CEO's phone number.....My service issues with the company are atrocious. I'm calling there today. I'm in NYC.

Thanks,

Jay (hidden)

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lanche - 65 d 6 h ago

How can you ask a theft to return your money, they had stole from you, go to police, and contact the General attorney in you area and BBB too. but the best first report to the police, and find a good attorney and make a copy of all of these chats or sand your attorney phone if he is willing to help us and ruin down America express.

I am trying to find a good attorney but they want to have a large group that are able to face and have reported to the police and have a police report.

I do have it already, but I living in a crook county where attorneys are worst than the regular criminals because they have a license to operate their crimes too.

The police in my area is helping me with the criminal but they can not work with America express but they strongly are advising me the need of an good Attorney and more people who are willing to fight buck not to seat and waiting someone do for them, I have being working to the police and had helping them to find all information in face book google etc etc.

.

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anon - 68 d 4 h ago

can I have that number please?

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blanche - 65 d 6 h ago

find it yourself. Use Google and contact the General Attorney in Washington DC or in your area to help you. or better find a good attorney.

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Anonymous - 60 d 9 h ago

SHAME ON YOU, WHY CAN YOU FIND ONE YOURSELF. OF AS YOUR MOTHER AS YOU MALES ALWAYS DO, MAMA FOR EVEY THING..

Where are you, in the Brazil jungle? find an attorney in you are or contact Consumer Affairs as I did myself, and go to the Public Library and make few these information, and give it the consumer affairs and the police in your area.

Do not you seat there waiting for some one else do all for you like yr. mother, cut your umbilical cords once and for good.

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Anonymous - 65 d 6 h ago

how give us at least your code form the police report or phone to contact, you are a male and male can dfind an Attorney easy than us the female, males always help better while female attacks other females rather than help each other.

What about if you find the attorney good one, and we can joint you, we are not your mother to do all for you.

What some of us have the attorney gave us the phone #

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Christine Newman - 36 d 10 h ago

0

Can u please give me that Corp number, I'm having major or problems with h hem too!

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Anonymous - 31 d 9 h ago

Can u ls give me the number i am currently going through the same thing right now

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