Information, reviews and public commentary for US companies

 

American Home Shield

Rating
0.219512
Web
https://www.ahs.com/
Address
860 Ridge Lake Blvd
Memphis, TN
38120
Phone
(888) 682-1043
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Anonymous - 10 h 36 s ago

0

AHS is terrible... professional thieves hidding behind a corporate name...

Taking money every month and then when you have a claim they take days to contact a repair company and then days and weeks ro get back to the company to approve repair..... then they lie and tell you, you can cancel at anytime with no fee or penalty... representatives are condescending and smart asses ... hiding behind a telephone !!! They know your name and address but all you know is a 1st name.... I think it is best to just work with your local companies and leave the corporate pirates alone... they steal your money in the name of being a corporation that cares for their clients....

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Anonymous - 16 h 15 m ago

AHS is a big RIP off and I think we should all blast them on all social media as well as the news media. I'm about to cancel my contract with them

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Tamika Miller - 11 d 11 h ago

0

For the second time this month I have contacted AHS for a service request. First for a issue with the AC that was leaking inside the house. It took them 3 days to send a tech out after the tech arrived he informed me that my unit needed 10 pounds of Freon and AHS only covers 1 pound. Two hours after the tech left my AC unit started leaking again. I contacted AHS to inform them that the problem was not fixed and they said that I would have to wait 3 more days until the same tech could come out to correct the issue. This company does not care about their paying customers. I made another service request on 6/2/19 and the tech come out today 6/5/19. After spending two or more hours at my home the tech informed me that he could not fix the issue and that his company would send a more experienced tech out to fix the problem. I contacted AHS to inform them that the issue was not fixed only to become even more frustrated because the would not send a tech to correct the issue at until Friday 6/7/19. I have been without water in my kitchen due to a leakage which is causing substantial damage to my basement ceiling. This company is the worst and I will be ending my service with them ASAP. I have been a customer for over 4 years.

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Pure disgust - 11 d 8 h ago

Ironically, I am experiencing the exact same issue... I plan to contact corporate office,,, I suggest that you and others do the same.. AHS is a total rip off and an embarrassment to businesses who pride themselves in providing quality service.....

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lcolache - 10 d 12 h ago

0

Hi, I have been looking for corporate's information and I'm unable to find it. Have you had any luck? Maybe a class action lawsuit would work. I also would suggest going on their Facebook page under Service Master, as that's the company that owns AHS and blast them with customer complaints. Good luck.

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AHS sucks - 8 d 19 h ago

Yes please I need info to contact them also. Please pass on any information you have. Thank you.

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AHS is Awful - 3 d ago

0

Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times. Good luck!

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Another Angry Customer - 6 d 21 h ago

Executive Contacts Primary Contact Aaron MacLeod Director, Contact Centers 860 Ridge Lake Blvd Memphis, TN 38120 (hidden) Secondary Contact Jonathan Herman Regional Vice President of Sales 860 Ridge Lake Blvd Memphis, TN 38120 (hidden) Scott Brown Senior Vice President, Customer Experience, Frontdoor Inc 860 Ridge Lake Blvd Memphis, TN 38120 (hidden) Chief Executive Rex Tibbens President and CEO, Frontdoor Inc 860 Ridge Lake Blvd Memphis, TN 38120 (hidden)

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AHS is Awful - 3 d ago

Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times. Best of luck!

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Anonymous - 2 d 15 h ago

I have also been having problems with AHS over a year. They installed the wrong Evaporator coil along with a too small pan which damaged my sheetrock and wall. They. Don't even want to talk to me now. Please pass on any contact phone# information Please. Attorney and BBB my next option...

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NAKIA GUIDRY - 4 d 18 h ago

0

I called corporate last year and they wouldn't assist me with getting issue resolved.

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Christina - 4 d 13 h ago

(hidden)

Try this. They close around 4 or 430

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AHS is Awful - 3 d ago

0

Something was hidden on your comment. Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times.

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AHS is Awful - 3 d 29 m ago

0

You agreed to waive the right to a class action lawsuit when you accepted the terms of their bogus agreement. Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times.

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Pissed - 4 d 12 h ago

0

Any idea how to contact corporate? Every number I have called goes straight to the Phillipines.

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AHS is Awful - 3 d 27 m ago

0

Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times. I hope you have better luck than me!

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MeMe - 1 d 10 h ago

0

What is the number? It's hidden in response.

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AHS is Awful - 3 d 47 s ago

0

Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times.

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BRIAN SHELLY - 10 d 12 h ago

0

I AM A CANCER PATIENT AND RECIEVED THE SAME NEGLIGENT, RIP- OFF SERVICE HERE IN LOUISIANA. GET RID OF AMERICAN HOME SHIELD NOW IF YOU'RE SMART. THEY'RE NO GOOD, UNPROFESSIONAL LIARS. I'M VERY I'LL AND BEEN RECEIVING NOTHING MORE THAN A RUN AROUND. IN LOUISIANA, USE A REAL CO. OLD REPUBLIC. MY ATTORNEY IS ABOUT TO START A WHOLE LOT OF PAYBACK TO AHC, INCLUDING CLASS ACTION !

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AHS is Awful - 3 d ago

0

Unfortunately you waived the right to class action lawsuit when you agreed to the terms of their contract. Here's the CEO's direct # (Rex Tibbens (hidden)) & his assistant's direct # (Rhonda Nichols (hidden)) They won't answer, but call over & over, & they'll at least have someone call you back so you can get back to life & not spend your days on hold only to get hung up on multiple times.

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Angry Customer - 10 d 11 h ago

0

If anyone gets the number to corporate please send

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AHS is Awful - 3 d ago

0

Please see my replies above. Can't copy & paste so having to make all comments vary.

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NAKIA GUIDRY - 4 d 18 h ago

0

I am experiencing the same issue. I've been waiting for a year. Ended up paying another service call fee for expedited service and still nothing. They've gone down hill. I've been dealing with them over 20 years and they are horrible now. I will be looking for another warranty company.

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AHS is Awful - 3 d 32 m ago

0

Here's the CEO's direct # (hidden)) & his assistant's direct # (hidden)) They won't answer, but Rex Tibbens deserves to be inconvenienced any way possible

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Brian AHS customer for 1 month - 1 d 6 h ago

0

I agree it's difficult to contact Corporate, don't think they really exist. This smells of a Corporate scam taking place, as many of these upset posts I've read there should be a liaison to handle these situations. Call 7 on your side, channel 7 ABC tv station.

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Brian - 1 d 6 h ago

0

I placed a service call for Microwave key pad stop working, a tech from at appliance came out said someone poured oil in microwave while attached to my hood over the stove,THAT NEVER HAPPENED, AHS says I am not covered, but they took my money for the month and the service call...I will cancel immediately and call legal counsel.

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