i have been on aol.com for many years but have been through alot due asthma attack and oxygen and now i m sorta okay. they shut down my email. i don t understand. they try to tell me and i told them to provide me American sign language. they think i m fraud and i m NOT!!!!! they stole my email!!! i contact my families and friends and recipes and etc. why they take it away from me!!! i did nothing!!!! i have communication barrier!! u block my families!!! not fair to me! i want my AOL back!! my name is Leigh
Ann Freeman and i lost everything in hurricane 2005 and on street for 8 years and been hospitalized from die too many times and coma for ten years. now i started back to cpu since i dont have phone or tv or nothing at all! why u take away from me??? it hurts so much shattering my emotional contact my family!! i m suppose to go out of town to have asthma cure. u cant do that to me!! i need communication accessible is the only way i can do for now. I want it same as (hidden) and my password is freelaf1 is easy for me to remember. i mean it. i have memory problem cuz of oxygen. this is the only one i can remember as habit for long time!!!! about rate it.. i thought it is great til now and it hurts and i cry and the library came and say what is wrong? i told them they took my eamil away!! my families contact and all that. it hurts!!! i cannot afford $4.99 cuz i m on ssi and have to pay for rent and utilies and gas and food is all i have left and that is why i don t have phone. this is my only communication.i m scared to loose all my emails from aol!!!!!!! it hurts!! what am i gonna do??
I am in the process of slowly cancelling AOL I have lowered my bill to $4.99 a month and will cancel entirely soon. I have switched to Comcast.com because you are discriminating against conservative voices. You have made my posts to your articles invisible to others. This has happened in the last 2 weeks or so. I have spoke to your techs and they saw it was being done and went to a higher tech who said tell her maybe she posts too much and that will go away soon. This is absurd, I was a leader and over the last 15 years I received 35,000 likes and some dislikes.
AOL is a joke for an email company. ive had my email since I was 12 I recently got a new phone and now I cant access it because they cant send me a verification code
Go to (hidden) and simply change your phone number. Then they can send you a text.
who is apl?
Bought a new phone now I can't access my account because I can't send verification code to that number !!! Plus I have all my info and password but they still won't let me access my account!! AOL SUCKS
I am being denied access to my account!
Greetings, your company keep requesting payment for an account that I do not have. I am sure you can check how often I do not use your services.
Thanks: # (hidden)
Have a nice day!...
after 20 years as a member of aol they have lost all my saved emails. i just replaced my computer due to a crash in the old system of my 7 year old gateway. my old hard drive is just fine and i gave them computer access to my old hard drive. aol say they can not find the files to restore my saved files on my newly installed computer. service people were very nice. 3 of them spent over an hour of time and could not solve my problems (hidden) RICHARD
THAT IS EXACTLY WHAT HAPPENED TO ONE OF MY EMAIL ACCOUNTS. NOW THEY LOCKED ME OUT ON THE OTHER WHICH I HAVE SINCE THIS DAMNED INTERNET STARTED. I CANNOT REMEMBER MY PHONE NUMBER THAT I USED TO CREATE THIS ACCOUNT. ITS SO OLD. I TRIED TO RESET MY PASSWORD BUT THEY ONLY SEND THE CODE TO MY OLD NUMBER WHICH I DONT HAVE ANYMORE. I GAVE THEM AN EMAIL ACCOUNT THEY DIDNOT SEND ME A CODE TO VERIFY ITS ME. THEY ARE TERRORISTS SCUM BAGS MOTHER FUCKERS DEVIL WORSHIPPERS SATANIC MERCINARIES. THIS IS HOW THEY DO IT TO ALL OF US TO LOCK OUR ACCOUNTS WHICH WE HAD FOR YEARS. NOW THEY CAN STEAL OUR INFORMATION BY MINING OUR ACCOUNTS FOR INFO THEY WILL RECOMPOSE BY CROSS COMPARING WITH OTHER FILES AND SELL IT. LET US SUE THESE MOTHER FUCKERS, AOL. YAHOO AND GOOGLE AND FACEBOOK AND INSTAGRAM
THIS IS MY BIGGEST NIGHTMARE.
I totally agree!! 3 days now and I have experienced the same problems!!
OMG. THAT IS A NIGHTMARE.
As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time
Very little of that sounds like English.
THANK YOU KRIS D. JOHNSON. YOU ARE 100 PERCENT RIGHT. I FEEL THE SAME WAY. NOT ONLY WE HAVE TO REVEAL OUR PERSONAL AND PRIVATE INFORMATION TO FOREINGERS IN MANILLA AND OTHER PLACES. BUT THEY DONT HELP. THEY JUST WASTE OUR TIME. I REFUSE TO TALK TO ANYONE IF NOT IN THE USA. BUT ALL MY CALLS GET ANSWERED BY MANILLA FILLIPINES. THEY REFUSE TO TRANSFER ME TO THE USA. THEY LIE ABOUT NOT ABLE TO OR THEY DONT HAVE THE PHONE NUMBER OR THE ADDRESS. THEY TELL ME SORRY WE NOT ALLOWED TO GIVE THAT INFORMATION.
I ALREADY HAVE THE CEOS NAMES AND THEIR NUMBERS AND THE COMPANY ADDRESSES. SO LET US SUE THESE MOTHER FUCKERS, TERRORISTS SCUM BAGS LOW LIFERS, DEVIL WORSHIPPERS SATANIC MERCINARIES. WE JUST FILE A CLASS ACTION LAWSUIT AGAINST AOL, YAHOO AND GOOLE WHO ARE ALL ONE COMPANY AND THEY ARE COMMITING RACKETEERING TACTICS TO MAKE US SUBMIT TO THEIR EXTORTION AND EMBEZZLEMENT. HELP ME SPREAD THE WORD. LET US SUE THEM ASAP./
PLEASE SHARE WITH ME. (hidden)/
I need help with aol mail. I can not access my account . I am requesting free service and am told there isn't any. Apple and Microsoft provide free services. Why not aol.. This is simple to fix and in the meantime I have no aol services. Herman Hilleboe (hidden)
Too bad the left owns your articles....pitiful............
For several days I have written to AOL ESCALATION, and received no response. I then decided to notify a state and a federal agency to complain. The federal agency will follow up. AOL's terrible services are well known to many. I suspect Verizon knew or should have known this when it "purchased" AOL. But I was damaged and AOL is not responsive. Capitalism is not a euphemism for harming consumers, although some corporations may believe that. New leadership is needed and may be on the way. There should be no golden parachute. And I would like help in the interim.
TINA..WHICH FEDERAL AGENCY SAID THEY WOULD FOLLOW UP? I NEED TO KNOW.
Which federal agency did you report to?
AOL must be one of the worst companies ever to exist. Seriously. I am a former Verizon customer. About a year ago, my e-mail was ported over to the AOL severs. Due to the poor reputation of their servers, almost immediately, my outgoing mail started being rejected as spam. Then, their spam filters started grabbing my legitimate, inbound mail. I had o alternative but to disable their filter in the settings panel for my account. For a while, this worked. But several weeks ago, they turned the filter on again without consulting me and removed the ability to disable it. When I called about this problem, they forced me to buy a subscription to speak to someone, but the people I contacted could barely speak the English language and had absolutely no idea how or power to handle this most basic of problems. They have wasted hours upon hours of my time and literally driven me to the brink of insanity. The way they run their business ought to be a crime, and while Verizon is certainly not always the easiest to deal with, I am SHOCKED that they would allow such a disgustingly poor product to be considered a part of their portfolio of holdings.
I had verizon and AOL took over verizon where I live. I use my email weekly. Today I tried to log on and received this response "This account has been deactivated due to inactivity, but we would love to welcome you back! Click Sign up below to create your new account"
So I called costumer support and was told I HAD to sign up for a monthly tech fee of $4.99 for me to gain access to my email account through tech support and would be charged each month after.
Now I have never had to use tech support for my email until they locked me out under false pretense. So this black mail to get back into my account. AOL is using the same tactics that scammers do. What type of company does that!