Information, reviews and public commentary for US companies

 

AOL

Rating
0.498282
Web
http://www.corp.aol.com
Related
America Online
Address
770 Broadway
New York, NY
10003
Contact
Tim Armstrong
Role
CEO and Chairman
Phone
(212) 652-6400
Employees
5,660
Twitter IDs
@AOL
General profile image

Msloyal - 1 d ago

5

I have been an AOL subscriber for over 10 years. The services you provide are far and above those of any other Internet providers. Would I recommend AOL to anyone, the answer is most definitely Yes! Thanks AOL, you've been great!!

General profile image

AOLISADISGRACE - 3 d 17 h ago

0

I work for a TV Network. If my problem doesn't get rectified fri morning, I will be sending a crew over to 770 Broadway and have a camera in Tim Armstrong's face. AOL LOST vital mail folders of mine via their "experts" in the Phillipines and Romania. I have been a member of AOL since 1987. What a disgrace.

General profile image

RAGING BULL - 6 d 18 h ago

0

DEAR MR FUCKFACE,

WITH ALL DUE RESPECT YOU SHOULDN'T EVEN BE ALLOWED TO CLEAN THE WASHROOMS BECAUSE THAT'S HONEST WORK. YOU ARE AN ASSHOLE, BY THAT I REALLY MEAN EVERY ONE THAT WORKS AT AOL. COCKSUCKERS, WAKE THE FUCK UP YOU MORONS AND STREIGHTEN OUT YOUR FUCKING MESS. I NOW HAVE ALMST 3600 EMAILS IN MY BOX NONE THE FUCK ARE MINE. I NEED MY EMAILS NOT 3500 STRANGERS EMAILS, THEY ARE PROBABLY WAITING FOR MINE

General profile image

pepepr6650 - 14 d 4 h ago

0

Does anyone remember 'New Coke'? That's what Desktop Gold is - a disaster.

General profile image

Anonymous - 25 d ago

It's time to get the attorney general of New York involved in this.

Oath who now owns AOL does not give a shit

AOL does not give a shit

Call the above number til it rings off the hook

Taking money for a defective program that does not operate correctly and then building a 32 bit system when most if not all operating systems are now 64 bit

Give us 9.8.2 back

Contact Attorney General office NewYork

Contact trump for outsourcing of customer support who can't fix Gold they remoted in 3 times and told me they couldn't fix

What the fuck is going on

General profile image

pepper6650 - 14 d 4 h ago

0

We need to be contacting the FCC, too.

General profile image

D.L. Trentham - 30 d 1 h ago

0

Attn: Mr Tim Armstrong, CEO Good afternoon Tim. I agree with everyone of the replies that others have posted and if I were you, I would read everyone of them and take some immediate action on getting your AOL train back on its tracks before it goes over the edge. I have also had serious problems with: 1. Attempting to load the new GOLD version 2. Being able to understand the languages of the Philippines and Romania 3. Being able to contact anyone in the United States even after requesting that my call be transferred 4. Being able to have anyone call me back even after calling your office at (hidden) and being assured that someone from the USA would call me within the next 45-60 minutes Tim ........ like all of the others, I have been a subscriber of the services of AOL for over 20 years and have not had this problem to ever occur before. In the past, my requests for a transfer to the USA wee honored and prompt. Once connected to a local tech person, the assistance was swift, correct and understandable, which is not the case at present. If I do not received a call from your office with a person that speaks the "King's English" on Monday, 13 Nov 2017, I will notify my bank to cancel the auto withdrawal and will then tender my resignation of your services by registered mail, return receipt required. I am a patient person that owns and operates six (6) small business and if I treated my customers with a callous attitude, inferior products, and non-competitive pricing.........I would be out of business in a New York Minute..............knowwhattimeantim ? In addition to cancelling our agreement, I will contact our President, Donald J. Trump and request that a committee be formed to investigate the exclusive use of foreign companies that struggle to speak understandable English and refuses to transfer calls to an USA based support group when requested. I will also contact the United States Department of Labor to determine what assistance they can offer all of us who are struggling with the same problem I will also contact Ralph Nader and his Responsive Law Group to determine what assistance they may be able to offer. Tim, these are not threats...........just merely a plan of action that I will pursue if you are unable to once again provide me with the previous platform (no GOLD version for me, please) and are unable to provide me with a phone number in the United States with King's English speaking tech assistance. Tim, you really have a problem on your hands and the Board of Directors should be looking to you for solutions to once again have the train-on-the-tracks and moving forward once again. Respectively yours, Doc Trentham (no longer able to sign my name in script) D.L. Trentham, CEO (of 6 Family Owned Businesses)

Flagged for review. 
General profile image

Linda - 28 d ago

0

D.L., I couldn't have written it better. I spent three hours plus trying to just get my emails back. All of my emails were lost after having to download Gold eight times; because every time I would log in, it would state that I needed to download Gold...then when I would download...computer states this file already exists. Went through two techs over three hours...and all my emails are still out there in cyberspace. And the language barrier is just the worst; not counting all the hold time. When they can get my emails back...my next step is legal action. They have no business being in business.

General profile image

Barbara Anne - 24 d 5 h ago

0

Linda and DL, the same thing happened to me! Spoke to a man who couldn't speak good English he said I can't get Gold because I been hacked and he said they could fix it for $100.00. I then realized he was trying to scam me! I asked him to connect me to someone in the US he was very nasty and hung up on me! I had AOL since1998

General profile image

pepper6650 - 14 d 4 h ago

0

It seems they always need to sell us something.

General profile image

Average American - 22 d 7 h ago

3

Why is all the "news" you post on your homepage about President Trump and his Administration always negative? Is that because your company is run by liberals who only want to attack the President and what he is doing?

General profile image

Anonymous - 18 d 19 h ago

1

I'm with you on this...tired of the crap.

General profile image

Anonymous - 18 d 19 h ago

1

I am getting quite tired of the news feed on AOL that constantly dumps on our President. I'm not paying to read that trash. If you want to report the news, fine. Let's be unbiased and report the news, not your opinion. I've been with AOL for decades and I'm about to dump you.

General profile image

Anonymous - 29 d 1 h ago

4

I need help with my account. (hidden)

Flagged for review. 
General profile image

qazxswedc - 19 d ago

dont we all

General profile image

zaqwsxcde - 19 d ago

they offered me aol for 5.59 month its theier cheap act some are up to 55.00 month average 10 month on 10,000,000 accounts thats way more $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ than ted and jane plus his other x wives will ere dream of wtf to do withand they cant give a shit about a single account , keep screwing wi real peep about FAKE security crap while the real black hearted sonz a bithhez are still continuously phucking up our lives then doing iy afgain then doing it somemore then putting a new twist on it and then doing it some more then repeating and continuing to phuck with us then doing it again and then starting over

General profile image

ron fl - 20 d 18 s ago

0

support takes for ever and off shore even worse for info . the corporate office tele line is always busy . the new aol setup is horrible horrible. needs to get there act together or i will cancel ..

General profile image

Anonymous - 20 d 17 h ago

I just contacted support to help me with spam filters, only to speak with someone that I couldn't understand and wanted to charge me $1.99 per minute to speak to someone. When I said I wanted to speak with someone that I could understand and could explain so I can understand and didn't agree to charges that I didn't understand. So he hung up on me!!!! Completely unacceptable especially since I was in queue for a long time. This is completely unacceptable. Move your call center work back to the US. You are breaking laws and will report to the fcc.

General profile image

Lynn - 21 d 4 h ago

0

Aol censors free speech the moment sections are all censoredif you have an opposite view I have videos over and over again of my putting up a comment and it being deleted I think I will find out if I can sue for aol censors my freedom of speech because I have vids of my post which show nothing but an opposing viewpoint. I have cancelled both of my paid subs and will only use the free and I have been a paid since 1998

General profile image

Mary Bloomquist - 23 d 20 h ago

0

I have received terrible treatment from AOL this afternoon, simply for trying to terminate their service. A Brian Tich and his boss,

John, treated me with the equivalent of human torture, refusing to let me go, and continuously offering services I did not want. I

am a senior citizen whose only desire is to be released from AOL, and all they have done is not release me, while making my life

more difficult. I hate and despise this company for the way they have behaved. I also sent a certified letter to their billing center

over a week ago, and have no response from them, either. This despairing senior citizen needs help, not a constant string along

line. It appears that corporate America will squeeze the last penny from ordinary citizens.

General profile image

Disappointed - 24 d 15 h ago

5

Well, well, well. Now I know what's been going on, why I am having so many problems with AOL e-mail. I too, have been with AOL for many years and stayed because I like it's simplicity; it was definitely user-friendly. Now, since AOL does not care about me, I am forced to end the relationship for which I have been paying $300 annually. For more than two weeks I have not been able to access my e-mail or communicate via e-mail. My free-lance activities are affected. I must therefore look elsewhere for dependable service. I am disappointed to see what could be a great company fail its loyal customers so dreadfully.I am truly hurt. But God is in control of everything, and this is a good time for a competitor to fill the gap.

General profile image

Dale - 25 d 19 m ago

0

One of your techs attempted to scam me and I have been trying to report it to the AOL fraud department for two days. No on seems interested. In fact, most of the telephone numbers I have called said you do no have a fraud department. I am a retired Corporate Manager of Security for a Fortune Five Hundred company. If I had run my fraud department the way you are I would probably be selling hot dogs at a fast food outlet rather than being retired and playing golf..

General profile image

Brittany - 24 d 19 h ago

0

I just went through an attempted scam, as well. I am reporting this to the Federal Trade Commission. I recommend every single person on this page does the same. My email is locked out and I am unable to get into my OWN email. I feel extremely unsafe and unsecured that my information is available to a fraudulent company.

General profile image

Alan - 25 d 4 h ago

0

we have been trying to get a refund for over 6 months of several hundred dollars

They say it was mailed, never received.

Getting the run around about sending another check.

Do I need to say anything about not being able to speak to someone in the US that can get this resolved ?

How hard is it ? Cut a check & send it overnight to us. Case closed.

Ant suggestions /

General profile image

Suzie Wong - 26 d 2 h ago

0

AOL HACKED MY EMAIL ACCOUNT AND THEY HAVE ALLOWED ANOTHER PERSON TO HACK MY EMAIL ACCOUNT. AOL WILL NOT CORRECT THIS AND THEY ARE PEEVISH MOTHER FUCKING ASSHOLES

Other Reviews & Comments

Amazon
Harrison Randolph Amazon Prime has got to be one of the biggest scams going.  ... 

Domino's Pizza, Inc.
Anonymous Yeah my name is Elmer Claypool order pizza from you guys a  ... 

GNC Holdings, Inc.
Sherry confino My son works at the East Brunswick Store at (hidden) and hi ... 

J. C. Penney Corporation, Inc.
Mary Paterniti Having a horrible time trying to get my Holiday gifts. Cust ... 

Fox News Network, LLC
Up to date Roger died a while ago. The last honest news executive.

Enterprise Holdings, Inc.
John John

Ross Stores
ELIZABETH OLIVER I was at my valrico Brandon location in florida I was treat ... 

United Parcel Service, Inc.
RPCrow 11 December 2017

P F Changs China Bistro Inc
Linn Sexton This morning I spoke with Kathy in your gift card problem s ... 

Barnes & Noble
Veteran Just wanted to now why do I need a Barnes and Noble discoun ... 

Wal-Mart Stores, Inc.
Paynejimmy68@gmail..com I have a very harsh problem I bought tires from one of my v ... 

AppleBee's
Applebee's Boycott NEVER AGAIN!!!!!!

Church's Chicken
Rigo I served three years in prison and always dreamed that I wo ... 

Costco
BOB Ever try the "Sunbeam heated throw" sold at Costc ... 

Apple Computer
Mitzi Addis I hope someone from Apple actually reads these comments. I  ... 

GameStop Corp.
Luis C GameStop falsely advertised a Cyber Monday deal. Online, th ... 

Best Buy
CurrieQ I understand corporations as large as BestBuy provide these ... 

Ford Motor Company
mohamad javad Name of God

Hyundai USA
Anonymous So, I wrote a comment this morning and see it has been pull ... 

AT&T
Margaret James I want to speak to someone in the United States someone who ... 

Taco Bell Corp.
Ashly Carter Hello my name is Ashly and I work for a locally owned compa ... 

Toys R Us
Anonymous Same exact problem here. they cancelled some of my order st ... 

Lg Electronics USA
Eddie Email it to me at (hidden)

Macy's
Consumer Protection Needed for Macy's online costomers One month of 100% unresolved online purchase problems which ... 

Spirit Airlines
Adrienne manocchi Why can't you get a phone number for a corporate office

Ashley Furniture
Never Again SAVE YOUR MONEY AND LOOK ELSEWHERE! IT IS NOT WORTH YOUR TI ... 

Dollar General
Bewildered in Tequesta florida Visited the Dollar General a day before Thanksgiving. There ... 

Cricket Communications, Inc.
Anonymous You guys have representers in the local stores who steal yo ... 

Lowe's
Bardoin Hi folks.....here's an interesting tidbit about Lowes, 2016 ... 

T-Mobile USA, Inc.
Kay T-Mobile has employed the most rude people at there locatio ... 

Rent a Center
akuehner they also do not repair phones laptops or tvs.

Honda Motor Company
Anonymous Dear sir

Cheddars
Shawn I'm reading all these BAD reviews on cheddars and it seems  ... 

Groupon, Inc.
Anonymous I'm in. This company needs to go away.

Greyhound Lines, Inc.
Barbara Powers-Anderson I am having major issues with the greyhound when you call i ... 

Forever 21
anonymous I am a current employee at forever 21 @ the deer park long  ... 

McDonald's Corporation
ruth.rjenkins34@gmail.com I have work for the company for 28 yrs. Over the yrs. I hav ... 

Netflix
Haven 12 Well done! Boycott the corporation who employs such a disgu ... 

Kohls
Anonymous I conclude with the others. Absolutely the worst. Trying to ... 

Sears Holdings Corporation
maverick winston Paid for refurbished dell laptop on Nov 27, it's now Dec 11 ... 

Dell Computer
Linda I'm also in. Dell has got to be one of the absolute worst c ... 

Pep Boys
no more busness im a comerical customer and own a shop i get parts from the ... 

Rooms To Go
Juanita Hernandez.. I Juanita Hernandez, need to talk to someone who can help m ... 

TGI Friday's
Marissa Seeing the last time I wrote no one really got back to me a ... 

Ace Hardware
Bob Wood For gifts, I ordered four atomic clocks with indoor outdoor ... 

Petco
Billy H Keep getting emails, which I never sunscriibed to, even whe ... 

Bank of America Corporation
Anonymous The AtM at my local Bank of America took my four 100.00

Gold's Gym International, Inc.
X Gold's Gym Bethlehem Pennsylvania ripped me off out of a mo ... 

General Motors
Christina Darling I have a 2010 same problems !!! Ufh

American Express Company
C. Murphy I have been an American Express member since 1986. I recent ... 

Placeholder advertisement