Information, reviews and public commentary for US companies

 

AOL

Rating
0.647754
Web
http://www.corp.aol.com
Related
America Online
Address
770 Broadway
New York, NY
10003
Contact
Tim Armstrong
Role
CEO and Chairman
Phone
(212) 652-6400
Employees
5,660
Twitter IDs
@AOL
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abouloutian - 19 h 12 m ago

1

One of your programs on your AOL system is backgammon.

I've used it for a number of years...until about a year ago.

Suddenly I could not get into the play of the game. I would get into the opening of the site and an ad but not into the game itself. I'd like someone to help by letting me in when I enter the opening info to get in. Ara Bouloutian - (hidden) - (hidden) - My office number which is in my home. Any help would be appreciated.

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Anonymous - 10 h ago

(hidden)

(hidden) (desk)

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Bert Morgan - 1 d 10 h ago

1

I AM STILLHAVING TROUBLE GETTING MY VERIZON.NET E/MAIL ON THIS AOL ACCOUNT MAIL. mY VERIZON.NET E/MAIL (hidden) . MY FIR FOX ACCOUNTHAS CORRWECTED THE ISSUE BUT MY AOL AND CHROME ACCOUNT ARE NOT GETTING TRANSFERED TO MY ACCOUNTS. tHANKS, bERT

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irl97 - 1 d 19 h ago

0

this is from the game site on aol https://www.aol.com/games/play/masque-publishing/poker-texas-holdem/ you know where kids and old folks like to hang out. i have complained / reported and even called and talked to aol and masque publishing who run the game site for aol and no one cares you can tell by the screen names they let these clowns use. here is a chat screen shot stop looking now if your not a sailor (which I was) this is every day all day>> BROAD COUGAR I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina I have a smell coming from my vagina SEALEDLIPS1 what a lunatic get lost scum RCP1521 . JGRANPUBA65 tnks OMALLEYRUMMY n1 FINGERING ASS 10 MINS AGO I have a smell coming from my vagina

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Amin Dosani - 2 d ago

0

I have had nothing but problems since the demise of aim.com I checked with aol several times before aim.com was shutting down. They assured me I had to do nothing except use aol.com for my emails. I was in the USA recently and for 3 weeks, they gave m a night mare. First they said they had technical problems. Then in order to get me to buy monthly subscriptions of password protection, some kind of spyware and then customer service contract, they opened my blocked account. This account would stay open for 5 minutes to may be a few hours. The same block would appear again. I remember calling them sometime 10-12 times a day to unblock my account. Each time having to wait from 30 minutes to 3 1/2 hours. Now that I am back in Kenya, they have again blocked my account. Yesterday, Alice told me they had problems at their end and they were trying to solve it. Today, my account says it has been cancelled.

I had about 13,000 emails in my box. I deleted more than 8,000 and the number in the inbox kept increasing rather than decreasing. When I complained about that, they told me not to worry except keep on deleting the ones that had attachments. I keep on doing and practically every day, I would delete between 500-1000 (which was the limit) the number keeps on increasing. I want to talk to Tim Armstrong but I am being denied. Tim, I hope you read this and call me. My number in Kenya is (254) 0738-449405.

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djh - 2 d 15 h ago

1

What is your problem regarding fixing aol mail. Is there no one home? May have to go elsewhere .

Fix it.

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rltupper - 2 d 15 h ago

1

This is VERY Frustrating. 2nd time in the last couple of months where I can not access my Email. What is going on???

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Fenian - 2 d 16 h ago

0

34 hours of access to my email in the last seven days. Welcome to AOL "you ain't gettin' any mail".

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fucked disabled client - 7 d 10 h ago

0

Tim Armstrong

CEO of America Online

770 Broadway

New York New York

10003

Help me:

I was almost defrauded out of $3600, but had the bank stop it. However, the old compromised email is still active due to the horse's tale A0L not letting me change my email and password over 20 attempts to do so. I now want to just end my relationship with AOL period and no longer do business with them in any mode or fashion.

They recorded the answer to my security question incorrectly and now they want me to send pictorial ID to them over my old compromised email giving the hackers more opportunities to steal more of my money.

I have called (hidden) over 8 times about the issue to no avail. I want my account closed now. On the Oath customer comment file there are over 20 examples of AOL refusing to help the disabled and handicapped when it comes to fraud prevention and correction.

Please help this disabled American. Or do you not care?

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Diane - 2 d 17 h ago

0

TIM ARMSTRONG IS A CORPORATE CRIMINAL. TAKING MONEY FROM CUSTOMERS USING AOL WHICH PROVIDES ZERO SERVICES. THUS, COLLECTING MONEY FOR NO SERVICES. THERE IS A CRIME ATTACHED TO TIM ARMSTRONG . FEDS.... TIME TO BRING THIS GUY, IF YOU CAN FIND HIM, IN TO BE INVESTIGATED.

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Anonymous - 2 d 17 h ago

0

AOL PROVIDES BEYOND THE WORST INTERNET SERVICE OUT THERE. AT LEAST ONCE A WEEK, MY EMAIL IS SHUT DOWN. NO EXPLANATIONS GIVEN, NO CUSTOMER SERVICE TO CONTACT. I'M BEEN ON A COMMUTER TRAIN ON THE HUDSON RIVER LINE & LISTENED TO SOME EMPLOYEES OF AOL LAUGHING ABOUT HOW THEY DO NOTHING, PROVIDE NO SERVICES & LAUGH AT THE CUSTOMERS. OBVIOUSLY, TIM ARMSTRONG, YOU ARE BUSY COLLECTING YOUR STOCK OPTIONS, $$$$$$$$$$ FOR A CLOSE TO NON-EXISTENT COMPANY.

TIME, TAKE YOUR STOCK OPTIONS & SHUT DOWN YOUR ALREADY NON-EXISTING SHOP.

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vpaulina - 2 d 18 h ago

1

why is that aol is playing with my account. You have a contract with frontier, yet service is poor.

why does your company offer "supposedly service to new Frontier's customer"

and then your employees start playing with our accounts. Please stop this behavior asap.

(hidden)

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Steel Service Center - 2 d 18 h ago

1

What decade are we in? Oh, it's not the 80's? There are just too many instances when we are unable to send and receive emails with AOL. We use it for business. Trying to convince the owner to switch to Gmail. Never have issues with them. AOL has issue, but those all the nonsense ad's have no trouble getting through. Stopped paying for AOL a year ago and went to free service because even when you pay, you still don't have reliable service.

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George from Long Island - 2 d 19 h ago

Service outages are becoming a regular occurrence.

I've been very reluctant to change to another e-mail provider however it appears I'll be forced to.

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Mark Hamilton - 3 d 29 m ago

0

I also haven't been able to access my email for 24 hours. I have two verizon.net email addresses that migrated from Verizon; one is working fine on my desktop, laptop, AOL app on my Android phone, and the browser. So I know it's not the setting on these devices. The other address won't work. On the browser I get an error message saying "we're working on an update, please log in on aol.com" When I do that I get the same message over and over. On the Windows computers I keep getting an Internet email popup window asking for the password, which is already in place. This is an outrage. I have important emails from my clients I'm not getting access to and it's literally costing me. And to add insult to injury they say they won't fix it unless to upgrade your account to pay for technical support. This is criminal.

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Bill in pittsburgh - 2 d 20 h ago

0

I totally agree. I've been without my email for going on 29 hours myself - this time. This is following a complete outage of more than 26 hours this past Saturday/Sunday. Support has been less than worthless. Speaking very bluntly, they not only lie to you, but they also demonstrate their obvious lack of knowledge as to what is going on. There appears to be no effort to remediate this - and there is certainly no effort to work with customers. Given that it's owned by Verizon, under the umbrella of "Oath" - who sells your personal data but fails to even allow you to access it properly - it gives me great pause about Verizon as well. I am planning to visit the Oath Corporate Headquarters in NYC. I am also now in the process of canceling Verizon service - not just killing that email account. The Verizon.net account was a factor that made their service more "sticky" to me, just due to the aggravation of changing email addresses. Given that I obviously have to migrate completely off of that address anyway, there is no longer a reason to stick with a company that fosters this kind of extraordinarily poor service.

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Janis Miller - 4 d ago

0

I have been locked out of my Aol email account for 48 hours. I pay for tech support Nobody will communicate when or how or if this is being corrected. I am unable to reach all the information I need to function on a daily basis. I am locked out of all my personal folders, including medical folders. At this point I want to get in there so I can transfer everything to a safer more responsible mail service. This so outrageous. I am at a loss as to how to deal with this. My email address (hidden)

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William Doek - 3 d 15 h ago

0

I am a Canadian and I am having a mega problem with AOL.CA and I have to deal with these f--king brain Romanians (tech dept.) These assholes don't know their asshole fro a hole in the ground, GOOD LUCK

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Bj - 6 d 16 h ago

0

Aol.com and its employees are extremely biased and give out false information and lie continuously and they need to be overhaul completely with new executive management Tim Armstrong is a complete loser from my distance the nearest continuously degrades president Trump and lies and lies and lies please fire everybody at AOL.com especially Tim Armstrong

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Onwardmoi - 7 d 8 h ago

0

WHAT IS ITGOING TO TAKE TO GET AOL FROM DEFRUADING ME!? I DIDNT SIGN UP FOR A AOL GOLD ACCOUNT AND MONEY STILL BEING TAKEN FROM MY BANK ACCOUNTS AM 80 ON SSI AYMENTS CANT AFFORD EVEN 4 9.99 A MONTH! HAVE COMPLAINED TO STATE ATTORNEY GENERAL OF NEW YORK TO INVESTIGATE YOU AOL HOPEFULLY ARREST YOU GCROOKS! EDSON ANDRE JOHNSON HUNTINGTON BECAH, CA. TAKE ME OFF ALL SO CALLED AOL SERVICE!

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Madison - 7 d ago

The "banks" are working with them in defrauding you and others.

What to do?? CLOSE YOUR BANK ACCOUNT. STOP DEALING WITH THE CRIMINALLY INSANE.

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aol victim - 7 d 10 h ago

0

Should have known that I would not be treated fairly when Verizon switched me to aol email----I want my account closed--can send document via internet without opening up my accounts for more fraud-----handicapped and disabled with not much money to pay for cancer treatments

Mr. Tim Armstrong does not care about the special needs of customers, especially the handicapped ones---he must play golf with Trump everyday instead.

We need to call to the point it shuts down AOL's corporate phone lines (as if they listen and even answer our calls)

Everybody we need to call Mr. Armstrong 200 times a day to get his attention.

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handicapped and disabled soon to lose all their money for cancer care - 7 d 11 h ago

0

aol is refusing to end my business relationship with them to protect me from further fraud-----Corporate has been notified 6 times about it and still refuses to assist me and my Bank---Sun Trust Bank---I have to get to their attorneys office on the matter next week.

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mark - 8 d ago

0

AOL is refusing to change my password individual and due to a recent possible id theft, I as a disabled individual can not correct the matter. The problem is that they are being horses' tails about a minor security issue which I have enough data to prove that I am me. I am being prevented from talking to corporate about.

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Hell hath no fury... - 7 d 15 h ago

0

The same thing has been happening to me over the last few days. A hacker changed the account info to their own so AOL refuses to close the account or even freeze it because my name isn't on the account...well yeah, because the hacker edited it. Anyway, I've gotten the run around to three different departments and none of them would help without law enforcement accelerating it to the legal team, and it seems even that isn't enough. Why? Because my name isn't on the account. I even have conversations with the person who hijacked the account admitting they just wanted my username, but AOL claims they "don't have anywhere for [me] to send the evidence." Their advise was to lock the account as often as possible by attempting the password too many times. That's the best they will do, even with the police involved. Absolute horse shit.

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