Aol is looking for a class action- law- suit.
There are problems in my out going mail and sometimes the incoming mail also.
When I called for help with a password reset to help remedy these issues
(hidden) ; I asked for a Representative, was told after some conversation that
There would be no tec support unless I subscribe for membership with benefits at approximately $39.00 per month, the tec rep. would not help repair the account.
I was told that these problems are prevalent with Aol. To require a price from me to
correct this. Is like a form of blackmail. Unless Aol fixes this issue, the problem will continue to reoccur. There are many Aol users with this problem.
A class action suit will spread like wild-fire. Even a Senior advisor in another venue has the same problem.
I can not send email with the server as it is.
Send this to the CEO & Chairman along with the board.
Are your employees capable of handling problems without extracting money from the client?
Terrible!!!!!!! AOL doesn't care about customers.
AOL CONTINUES TO STIFF HUNDREDS/THOUSANDS OF CUSTOMERS AS A MATTER OF POLICY. PRESUMABLY MR ARMSTRONG KNOWS AND APPROVES OF THIS. THE CEO SHOULD LEAVE NOW WITHOUT A GOLDEN PARACHUTE. HE DESERVES A PARACHUTE WITHOUT A RIP CORD.
Some illiterate algorithm decided that me checking my old backup account from multiple devices is 'suspicious'- locks me out of an acccount that I AHVE THE FVCKUNG PASSWORD TO.
AOL = STUPID. AND THEY DON'T EVEN HAVE CUSTOMER SERVICE IN AMERICA.
AOL headquarters phone number +1 8OO- 648_162O
Very disappointed after 20 years owning 2 email accounts, got hacked all they can tell me create a new account. Cause hacker changed informing
Customers please come together an do a class action lawsuit against AOL regarding these hackers in our emails.
Please HELP me! I have called your call center based in the Phillipines and they cannot help me reset my password on the AOL acct! Meanwhile some one has hacked me and taken over my Email AOL account and is sending Emails from my account that are pornographic! I happen to be a soccer mom and have the entire team on my Email! Can you please help stop this account? I have an old phone number on file . And every time I verify anything with them because of the lack of understanding they say they can't find it. Can you please help me? My Email is (hidden). I have had this account for 15 plus years!! Sadly I can't even get into it. Be nice if the call center was USA based and able to assist me! Most of the time they can't verify it because they don't understand what I am saying! Very difficult and extremely frustrating! Please help me get into my account! I will continue to call your Phillipines call center and waste your resources, time, money on your phone lines etc.. until I can get into my account and stop the hacking!. I am writing and will call you and see if I can get help to get into my account by resetting the password for me! Or at the least at this point shut it down! Please help..AOL
AOL customers we are being hacked Russia these people have stalked and terrorize me since November 2018. AOL customers should unite and fight back by calling an attorney for a class action lawsuit.
My email acct has been breached-Notified AOL but they ironically can not help because my name is no longer associated with my acct! 20 years same acct, email, password. Now my private info is out there, emails going to Gosh knows who. Can not delete acct or change password because they can not verify who I am! 20 Years!!! Someone compromised my acct changed my info and I have no rights?! ID theft? Mail theft/fraud? Federal offense? All of the above? Once this is resolved I will never deal with AoL again!
I tried 3x to resolve this with the customer support center. I asked 3 times to speak with a supervisor. Finally I get the billing supervisor on the phone and I said I do not need billing I need an actual customer support supervisor. He replied we are all going to tell you the same thing. You are not associated with this email and we cannot help you. I asked for corporate headquarters and he flatly refused to give me the information which is how I found this site.
Corporate headquarters number is (hidden) press option o for main operator your better off getting an attorney. Corporate office escalation and executive department is a complete waste of time, another option call FCC on this company.
This happened to me at the same time as it happened to you! I've had my acct for 16+yrs and it has ALL of my info on it! I have called and called AOL today but they do nothing. My name does not "match" the acct owner name (which my email is my name!) and AOL has refused to help me in any way. They just tell me sorry and to make a new one. Meanwhile, this fraudulent thing is happening and I'm stuck helpless. I have been working all day to try to protect my financial info, and I too, will never use anything AOL again! I have never been so upset with a company before. I hope it works out for you! It's very upsetting this is happening.
I'm angry these hackers have stalked and terrorize me using Google Play apps since November 2018. This company doesn't care about customer's call the FCC or an attorney class action lawsuit.
I can relate in the process of getting an attorney everyone should have a class action lawsuit against this company.
Not even willing to try to help me when my account was hacked. Years (over a decade) of emails and their attachments (pictures, articles, etc.) Just gone forever because the hacker changed the recovery email. Sorely disappointed
I can relate I will be contacting an attorney to make sure the hackers are out of my account.
Having GILLETTE as a sponsor/advertiser associated with AOL will only further encourage me to look for another internet mail service provider !
Interesting that AOL does not provide AOL Emails for staff. Like they want our money but don't want to deal with us.
I am really over AOL's ultra left slant on their website. If it weren't for the fact that my business email (hidden)) was taken over by AOL, I would definitely not be a subscriber.
The left slanting at AOL is the same at Yahoo, MSN, Facebook and all the traitorous mega electronic companies. Research them. You will find East Indians, Pakistanis, Chinese, Japanese, Saudi Arabians, etc, etc. in top management and boards committees. We can only stop their rampant abuse against individuals and our Constitutional government by starving them off one by one by cancelling service. Remember, one at a time. Stop their damn revenue.
AOL Headquarters phone number +1_833_837_'6333__
Unfortunately, I have been a long time user of AOL and have had the same email address for 20 years and I think it is time to change.
Perhaps "journalism" has changed over the past 20 years. Journalists used to gather information and truthfully and accurately report the news.
The "journalists" from AOL thrive on "reporting" their own opinions and interpretations as verified truths - they express their OWN extremely biased opinions with blaring headlines,twisting and distorting information, like the cheap, trashy newspapers and magazines.
I am shocked that AOL has become so politically one-sided with no regard for those who do not share your opinion. Your blatant disrespect for our president is unbelievable and so very sad. No matter how you as writers personally feel, this is not true journalism.But I guess writing explosive headlines and articles appeals to those less educated who can easily be swayed.
Good luck finding an unbiased news source. They all make it very obvious which side they agree with.