Information, reviews and public commentary for US companies

 

AOL

Rating
0.848592
Web
http://www.corp.aol.com
Related
America Online
Address
770 Broadway
New York, NY
10003
Contact
Tim Armstrong
Role
CEO and Chairman
Phone
(212) 652-6400
Employees
5,660
Twitter IDs
@AOL
General profile image

Pam - 9 d ago

5

Aol Headquarters +1_786_259'0475

Aol Headquarters +1_786_259'0475

Aol Headquarters +1_786_259'0475

Aol Headquarters +1_786_259'0475

Aol Headquarters +1_786_259'0475

s a no litigation clause in the contracts with AOL, which many companies have to reduce the likelihood of suits, we can consult about serial arbitration requests through the same lawyer, to be selected. AOL is bad news, and many us have been damaged and AOL knows that. AOL dama

Aol Headquarters +1_786_259'0475

General profile image

moni - 3 d 1 h ago

2

To file a written complaint, google AOL Complaints and go to resolver www.resolver.co.uk/........

General profile image

suzen - 3 d 1 h ago

4

To file a written complaint, google AOL Complaints and go to resolver www.resolver.co.uk/........

,,

General profile image

Theo - 3 d ago

0

To file a written complaint, google AOL Complaints and go to resolver www.resolver.co.uk/

General profile image

George - 9 d 49 m ago

0

My name is George and I am a victim of AOL. I suggest that all AOL customers who have serious complaints submit their complaints to (hidden). The FCC will forward complaints to AOL, which is supposed to respond. If we all do that, we can then consider a class action lawsuit if AOL does not do something meaningful. Tim Armstrong, the current CEO and Chairman knows or should have known about these companies on the front office complaint line. He cannot deny that. If there is a no litigation clause in the contracts with AOL, which many companies have to reduce the likelihood of suits, we can consult about serial arbitration requests through the same lawyer, to be selected. AOL is bad news, and many us have been damaged and AOL knows that. AOL damages us through nonfeasance, or malfeasance or worse, I suspect.

General profile image

marthe - 27 d 11 h ago

4

AOL headquarter complaintandhelp001 @gmail.com

AOL headquarter complaintandhelp001 @gmail.com

AOL headquarter complaintandhelp001 @gmail.com

AOL headquarter complaintandhelp001 @gmail.com

AOL headquarter complaintandhelp001 @gmail.com

AOL headquarter complaintandhelp001 @gmail.com

email them

General profile image

Henry's - 26 d 14 h ago

3

Greetings, your company keep requesting payment for an account that I do not have. I am sure you can check how often I do not use your services.

Thanks: # (hidden)

Have a nice day!...

General profile image

fredrick - 25 d ago

2

after 20 years as a member of aol they have lost all my saved emails. i just replaced my computer due to a crash in the old system of my 7 year old gateway. my old hard drive is just fine and i gave them computer access to my old hard drive. aol say they can not find the files to restore my saved files on my newly installed computer. service people were very nice. 3 of them spent over an hour of time and could not solve my problems (hidden) RICHARD

R

General profile image

Kris D. Johnson - 21 d ago

0

Mr Armstrong,

As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time

Flagged for review. 
General profile image

Derek - 19 d ago

4

I need help with aol mail. I can not access my account . I am requesting free service and am told there isn't any. Apple and Microsoft provide free services. Why not aol.. This is simple to fix and in the meantime I have no aol services. Herman Hilleboe (hidden)

R

General profile image

julie - 18 d 10 h ago

4

Too bad the left owns your articles....pitiful............

General profile image

Tina - 15 d 8 h ago

3

For several days I have written to AOL ESCALATION, and received no response. I then decided to notify a state and a federal agency to complain. The federal agency will follow up. AOL's terrible services are well known to many. I suspect Verizon knew or should have known this when it "purchased" AOL. But I was damaged and AOL is not responsive. Capitalism is not a euphemism for harming consumers, although some corporations may believe that. New leadership is needed and may be on the way. There should be no golden parachute. And I would like help in the interim.

R

General profile image

Ronnie - 13 d 11 h ago

3

AOL must be one of the worst companies ever to exist. Seriously. I am a former Verizon customer. About a year ago, my e-mail was ported over to the AOL severs. Due to the poor reputation of their servers, almost immediately, my outgoing mail started being rejected as spam. Then, their spam filters started grabbing my legitimate, inbound mail. I had o alternative but to disable their filter in the settings panel for my account. For a while, this worked. But several weeks ago, they turned the filter on again without consulting me and removed the ability to disable it. When I called about this problem, they forced me to buy a subscription to speak to someone, but the people I contacted could barely speak the English language and had absolutely no idea how or power to handle this most basic of problems. They have wasted hours upon hours of my time and literally driven me to the brink of insanity. The way they run their business ought to be a crime, and while Verizon is certainly not always the easiest to deal with, I am SHOCKED that they would allow such a disgustingly poor product to be considered a part of their portfolio of holdings.

R

General profile image

newton - 13 d ago

4

I had verizon and AOL took over verizon where I live. I use my email weekly. Today I tried to log on and received this response "This account has been deactivated due to inactivity, but we would love to welcome you back! Click Sign up below to create your new account"

So I called costumer support and was told I HAD to sign up for a monthly tech fee of $4.99 for me to gain access to my email account through tech support and would be charged each month after.

Now I have never had to use tech support for my email until they locked me out under false pretense. So this black mail to get back into my account. AOL is using the same tactics that scammers do. What type of company does that!

R

General profile image

robin - 12 d 12 h ago

2

There are many many of your subscribers who have lost their old emails and can not retrieve them because they were lost many times by your tech reps(in my case 15 years of emails saved on my PC when a tech rep reinstalled AOL Gold for another problem and was told to save my emails before she did it, and did not and boom, they are all gone. I had a computer engineer recover my emails from my backup system contact AOL to import them and was told they cannot be imported since they are no longer compatible with AOL Gold. They also stated that they could be imported on AOL 9.8.2 on a read only basis. I said that would be fine send me a download program for 9.8.2, SORRY we don't have that and I have been trying for months to find a download.) There are pages of complaints similar to this on your website and google. Is AOL so inconsiderate that they can't make a copy of 9.8.2 available?? My wife had many sensitive and historical emails on there including emails concerning her Mother who passed away.

I would even pay for a copy. Please respond because none of your techs want to, its always UNDER REVIEW which has been going on for months.

My email is (hidden), a long time user!

..

General profile image

Wow - 12 d 10 h ago

5

As a long time and loyal AOL user I cannot believe how your new program did not and does not include a way to read old e mails. There is important information contained in these past mails and I am unable to access them. Have you figured out a fix as yet and if not, when ?____

General profile image

Hermit - 12 d ago

5

s a long time and loyal AOL user I cannot believe how your new program did not and does not include a way to read old e mails. There is important information contained in these past mails and I am unable to access them. Have you figured out a fix as yet and if not, when ?

R

General profile image

Candice - 11 d 13 h ago

4

got kicked off of my email. Tried to get back on but they needed my brothers information. Since I am one of the accounts they would not let me get on to my account that I have had for over 13 years. Everybody tells me why i still aol. There is so many other ways to get e-mail which i will be looking into.

R

General profile image

Kevin - 10 d 15 h ago

3

The comments and complaints to AOL are so bad and rampant, the company has eliminated most of them from this complaint site!!!!! How's that for being the worst e-mail carrier ever!!!! They can't and won't fix all the problems with AOL, but they will take the time to eliminate complaint comments from this website. That says A LOT!!!!!

R

General profile image

Anonymous - 11 d 24 h ago

The comments and complaints to AOL are so bad and rampant, the company has eliminated most of them from this complaint site!!!!! How's that for being the worst e-mail carrier ever!!!! They can't and won't fix all the problems with AOL, but they will take the time to eliminate complaint comments from this website. That says A LOT!!!!!

General profile image

Doug - 11 d 16 h ago

0

got kicked off of my email. Tried to get back on but they needed my brothers information. Since I am one of the accounts they would not let me get on to my account that I have had for over 13 years. Everybody tells me why i still aol. There is so many other ways to get e-mail which i will be looking into.

General profile image

Unhappy user - 12 d 11 h ago

As a long time and loyal AOL user I cannot believe how your new program did not and does not include a way to read old e mails. There is important information contained in these past mails and I am unable to access them. Have you figured out a fix as yet and if not, when ?

General profile image

bluebird01 - 12 d 4 h ago

Totally agree. I am also a long time AOL user of 16+ years. As a former programmer, I am beyond disbelief that the programmers who built the AOL gold platform did not analyze this requirement to be able to read old emails from the previous platform. My old computer crashed. I have appx 50 old PFC organize files that are saved on a flash drive. AOL needs to develop a method to be able to directly read these very old PFC organize files from the flash drives using the new AOL gold platform,

or convert the old PFC organize folders to new folders on my AOL gold account to be able to access and read the old mail,

or supply a CD with the old version 9.8.2 to copy to my new computer to access and read the old mail.

General profile image

Theo - 12 d 19 h ago

0

There are many many of your subscribers who have lost their old emails and can not retrieve them because they were lost many times by your tech reps(in my case 15 years of emails saved on my PC when a tech rep reinstalled AOL Gold for another problem and was told to save my emails before she did it, and did not and boom, they are all gone. I had a computer engineer recover my emails from my backup system contact AOL to import them and was told they cannot be imported since they are no longer compatible with AOL Gold. They also stated that they could be imported on AOL 9.8.2 on a read only basis. I said that would be fine send me a download program for 9.8.2, SORRY we don't have that and I have been trying for months to find a download.) There are pages of complaints similar to this on your website and google. Is AOL so inconsiderate that they can't make a copy of 9.8.2 available?? My wife had many sensitive and historical emails on there including emails concerning her Mother who passed away.

I would even pay for a copy. Please respond because none of your techs want to, its always UNDER REVIEW which has been going on for months.

My email is (hidden), a long time user!

General profile image

Don - 13 d ago

0

I had verizon and AOL took over verizon where I live. I use my email weekly. Today I tried to log on and received this response "This account has been deactivated due to inactivity, but we would love to welcome you back! Click Sign up below to create your new account"

So I called costumer support and was told I HAD to sign up for a monthly tech fee of $4.99 for me to gain access to my email account through tech support and would be charged each month after.

Now I have never had to use tech support for my email until they locked me out under false pretense. So this black mail to get back into my account. AOL is using the same tactics that scammers do. What type of company does that!

Other Reviews & Comments

Costco
Dee Dying calf rescued from a dead pile at Costco supplier. htt ... 

Fox News Network, LLC
Julie Fox News is a joke. I try watching, but I just cannot. So t ... 

Verizon Communications, Inc
vicky The working conditions at XPO Logistics, a distribution cen ... 

AT&T
sanju This has gotta be the shittiest fucking service I have ever ... 

Netflix
robert Chelsea "white privilege" is a myth conjured up b ... 

Amazon
kiran j Amazon refuses to deal with bad, unresponsive sellers. Why  ... 

Wal-Mart Stores, Inc.
neha ch. Hello, I shop at your Shelbyville,In. store. I take my lunc ... 

Taco Bell Corp.
Anonymous I took my sister to the ER in Colorado Springs, Colorado..a ... 

Lowe's
sunny I just found out that Lowe's decided to close my card with  ... 

Papa Johns
Anonymous they are rude don't want your business and when regional of ... 

Lowe's
Anonymous I just found out that Lowe's decided to close my card with  ... 

Netflix
McCormack Chelsea "white privilege" is a myth conjured up b ... 

Jo-Ann Stores, Inc.
pat Bad experience online ordering , their site says halloween  ... 

Verizon Communications, Inc
Ronald B. Tobias The working conditions at XPO Logistics, a distribution cen ... 

AT&T
Fuck you att This has gotta be the shittiest fucking service I have ever ... 

Taco Bell Corp.
Nicole Ferrari I went to taco bell in Plymouth ma. , went through the driv ... 

Burger King Worldwide Inc
Larry I am a Soldier in Vicenza, Italy based on Caserma Ederle. I ... 

Taco Bell Corp.
chris Just a customer, they cannot prevent your from having a bod ... 

Taco Bell Corp.
pat loidolt I have been at taco bell for almost 4 years. I asked for so ... 

Taco Bell Corp.
angery customer I went to a taco bell on Morse Road columbus ohio on 18 oct ... 

Shell Oil Company
MA Crantz I have just spent the better part of one hour searching for ... 

Starbucks
coffee lover Go to a dermatologist and get a note. My fingers crack from ... 

Wal-Mart Stores, Inc.
clsims1961@gmail.com Hello, I shop at your Shelbyville,In. store. I take my lunc ... 

AT&T
DROP THEM LIKE THEIR HOT ! What a bunch of fucking idiots at att, they send a customer ... 

Fox News Network, LLC
Attention Management Oh where, Oh where do the postings go ? Oh where, Oh where, ... 

Nordstrom, Inc.
Bryan Have you heard of Anomalie for wedding dresses? They are ta ... 

Macy's
Laura parge I ordered a jacket online it came two days ago. I just noti ... 

AT&T
Bill I don't blame you for complaining to AT&T about this ha ... 

AT&T
Wes I literally just had this happen to me not more than a half ... 

AT&T
Linda Received my monthly bill which this month had escalated $50 ... 

JetBlue Airways
Kimipelli So I go to check in for our flight home-the whole 24 hour b ... 

Old Navy
First time shopper! First time at the Owens Mills Store, very sloppy store, clo ... 

Amazon
Anonymous Amazon refuses to deal with bad, unresponsive sellers. Why  ... 

GameStop Corp.
Sarah80 I have emailed Gamestop numerous times trying to resolve an ... 

McDonald's Corporation
Brooks Bahr I was treated very rude by the manager at store

Fox News Network, LLC
Sage replies on Disappearing Comments I have no idea why this site is not self clearing. Logicall ... 

Petsmart
mbarth2@verizon.net Today is my last day shopping at PETSMART. They refused to  ... 

Greyhound Lines, Inc.
Chutes Horrible service. Filed a complaint after five phone calls. ... 

Safeway, Inc.
Chad Graves Lady at Safeway head of cashier is awful to the employees.. ... 

Safeway, Inc.
Maricel This is the 3rd time I had a bad experience at Safeway. Eve ... 

Old Navy
L Blake Gastonia NC has the slowest, most poorly run store in the c ... 

United Airlines
Vlad ARTIFICIALLY INTELLIGENT THIEVES ARE HERE: UNITED AIRLINES  ... 

Payless Shoes
Anonymous Good morning,Just wanted to inform you that the Payless Sho ... 

Outback Steakhouse
James Brown I would like to advise you of what I experienced at your Or ... 

Fox News Network, LLC
Reply to Disappearing comments!!... Thank you for your reply. Do you think Google could be deci ... 

Tumblr
Anonymous I think you should contact the FBI. I have contacted them m ... 

Rent a Center
Tamara Needom I had been renting from you all for three years I do not li ... 

Circle K Stores
Concerned but faithful consumer 7140 laurel lane in North Fort Myers Florida has had it's f ... 

Panera Bread
Unhappy Patron I have been to Panera Bread in Gainesville at least 8 times ... 

J. C. Penney Corporation, Inc.
Anonymous Couldn't agree more. The customer service is futile and the ...