Information, reviews and public commentary for US companies

 

AOL

Rating
0.687845
Web
http://www.corp.aol.com
Related
America Online
Address
770 Broadway
New York, NY
10003
Contact
Tim Armstrong
Role
CEO and Chairman
Phone
(212) 652-6400
Employees
5,660
Twitter IDs
@AOL
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Curly - 2 h 6 m ago

1

No one speaks English in customer support

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Dr. Victor Muglia - 3 d 20 m ago

0

I AM SOOOOO TIRED OF GETTING "Oops! Search just fumbled that one. Give us a moment and please try again in a few minutes." EVERY TIME I TRY TO FIND AN EMAIL IN MY INBOX. ... AND TO TOP IT ALL OFF, THIS MORNING AFTER I RECEIVED THE ABOVE MESSAGE, MY INBOX'S 1,800+ EMAILS WERE GONE. WHAT IS UP WITH THIS LOW-QUALITY SERVICE?????

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trishledwith@aol.com - 8 d 19 h ago

i cannot access my e-mail since the new change. unable to manage with help. for tech help they tell me i must use techpay the rating for this procedure is terrible.

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Anonymous - 3 d 32 s ago

0

I am also now unable to view my emails and they did nothing to help me. Now all that valuable information from an email I have had for 16 years is gone. They put in zero effort to help me.

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Jay - 3 d 6 h ago

0

Every morning when I open my email I feel deep disgust when I see your liberal agenda listed as "News" on the AOL home page. I am in the process of moving my email address to Gmail to get away from you and your left-leaning views.

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LMAO - 6 d 12 h ago

Wait, people actually still use AOL??? It's 2018. Please give up your service that is so last millennium!

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When AOL HQ is truck bombed here's why - 10 d 8 h ago

DAILY POSTINGS BY AOL MODERATORS RE. THE OBAMA'S OFFICIAL PORTRAITS all written by an ahole who uses the name "The Coo" and uses multiple profiles everyday. Considering the subject matter, the artists did what they could to make the best out of a bad situation. Reply Share 392 Likes obama's taste is not more white. He said 'my grandmother showed typical white behavior." He said this when he ran against Hilliary Clinton for President. Obama hates whites. Reply Share 17 Likes 1 Dislike Typical White behavior? Like raising him when his dead- beat African dad abandoned him? Reply Share 13 Likes well said....Grandparents raised him to civilization at least. Can't help with Daddy's ugly genes. Reply Share 7 Likes 180 Dislikes Barack told the artist to put a little more white onto her !!! More like his taste !! Reply Share 252 Likes 147 Dislikes Chewbacca with make-up? Reply Share 351 Likes 110 Dislikes She looks like Al Jolson Reply Share 251 Likes 78 Dislikes Michelle looks like him in real life...so the artist did a good job. Reply Share 182 Likes 97 Dislikes Obama should be surrounded by hemp leaves, and Michael should be more masculine. Reply Share 224 Likes 79 Dislikes Did you say she should use more mescaline? Reply Share 14 Likes 3 Dislikes Michelle is a man- who dresses like a woman...greatest con job in history- or didn't you know?? You think a woman would have shoulders like "her"???? Reply Share 9 Likes 3 Dislikes C'Mon sunshinegirl, you just like your First ladies doing full frontal nudity in a lesbian embrace. https://www.aol.com/article/news/2018/02/12/michelle-obamas-presidential-portrait-has-some-people-scratching-their-heads/23359752/

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:P - 6 d 12 h ago

Wow you're a dumb fuck.

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glenn - 6 d 16 h ago

0

Your e-mail are getting slower and slower. Is this intentional so to pay for better service. Can you recommend a better company? (hidden)

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dale kuehn - 8 d 14 h ago

0

my email address is (hidden).i have had this account for over a decade. i cannot enter my account nor can i get assistance by calling (hidden).if i cannot get assistance in entering my account, i want to close it.

dale kuehn phone (hidden). if the account is closed please notify me by u.s. mail.

dale m. kuehn.

address 3334 circle brook dr. apt d

roanoke, va 24018.

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UNHAPPY - 11 d ago

0

AOL CUSTOMER SERVICE PHONE WAIT IS TERRIBLE. I HAD TO WAIT 6MIN FOR HELP, PUT ON HOLD THEN TRANSFERED TO A HOLD FOR 25MIN OR MORE. CANNOT LOG IN TO MY EMAIL DUE TO LOST PHONE . I CANNOT EXPLAIN HOW BAD THIS SITUATION IS. KEEP BEING TRANSFERED TO PEOPLE WHO ARE UNABLE TO HELP. THIS HAS BEEN GOING ON FOR 6MONTHS.

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JDMK - 14 d 19 s ago

0

American Online Services has been deducting $$ monthly from by checking account for over 15 years. I had previously talked to a customer service person on the phone asking them to please cancel my account as I did not need the services or the email address etc. This man told me I could not cancel as there was a contract. Time went on and I decided to try again by calling the to attempt to get the password and the actual email address. I again met with resistance from the customer service rep who was on the end of the line. I then tried the billing department extension and they were able to help by telling me that they could help but there would be nothing on the emails etc as they disappear and deactivate after 3 months. Well, we are talking 10 years of not using this account. She said I should receive a refund as the account was not used etc. On Thursday, February 8, 2018 I spoke to a person in Romania, named Mike, he was very rude and not wanting to help me. He did not care that I was trying to figure out this situation. I asked if I could talk to his supervisor or if I could be connected to the Customer Service in the United States so I could get an address to send a letter. He told me that I was a racist. He said I was a racist because I was from the United States. I was stunned, hurt and shocked that this what a customer service rep from a large corporation would say to me. This person was very angry and offensive. He also left the phone and put me on hold only to come back and tell me there was no one else available for me to speak with.

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Curly - 16 d 5 s ago

Aol sucks

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FEDERAL PLAINTIFF AGAINST VERIZON/AOL - 16 d 14 h ago

THIS ENTIRE POST IS MADE BY AN AOL MODERATOR ON AN ARTICLE ABOUT A WHITE STUDENT WEARING BLACKFACE TO SCHOOL POSTED FEB 6, 2018 William Leader The left proudly announces the "hurt feelings police". So what? At least it's one black face that isn't burning or looting, shooting up Chicago and chanting "pigs in a blanket, fry 'em in a pan". It's not against the law so forget about it. Nobody says anything when blacks disgrace themselves with their attitude, ebonic gibberish and drug abuse. Get over it people, it was a friggin' joke. Reply Share 22 Likes 7 Dislikes Brian It wasn't funny. Reply Share 7 Likes 11 Dislikes Z It was no joke and he should be held accountable by the school. Reply Share 7 Likes 11 Dislikes wOO If a black student wore a white face, would you feel the same way.. Reply Share 15 Likes 2 Dislikes muffin they do it everyday. it is call make up it ain't no two way street. Reply Share Jamie Same OLD con. Trash trying to demean others so they can feel less like the low life trash that they really are. Reply Share 3 Likes 8 Dislikes Hi Jamie Does name calling make you feel a little less black? Reply Share 7 Likes 1 Dislike Stan Michael Jackson tried to look white. Was he charged? Didn't think so. What HYPOCRITES! Reply Share 19 Likes 6 Dislikes Z Why don't you tell us all about the racist history of whiteface. Reply Share 5 Likes 6 Dislikes bigshadyobama I hate when colored kids get upset. Reply Share Leaders are Moderators and this is everyday on AOL. See for yourself. https://www.aol.com/article/news/2018/02/06/naacp-students-among-those-to-condemn-blackface-incident-at-michigan-high-school/23354813/

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Dorinda for Nilda - 38 d 22 h ago

0

Dorinda regarding my Mother Nilda.

I informed AOL that my Mother has passed, yet they continue to take money from my Mother's account. They told me I would have to pay $99.00 to close her AOL account. They cause two Overdraft fees of $70.00 to my Mother's account. Then they had the nerve to call my Mother's phone today to tell me she is behind on her acct.

WTH is wrong with these people, don't they understand English?

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Doc - 17 d ago

3

Contact her bank, let manager know what your problem is with AOL, if she was using a debit or credit card connected to the bank account, close that card & get a new card issued. AOL then has to contact you for the new card #, do not give it to them. If it was a direct debit thru the bank account, then close her bank account and open a new account in her name,

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STAND YOUR GROUND! - 16 d 14 h ago

Don't pay them a cent.

@ Your mother's passing her estate, pursuant to your state probate laws had a window for anyone with a claim to come forward timely or lose any debt demands against her.

Contact the FBI as US Attorneys office will direct you there. The FBI has lead on investigation for Fed complaint as all banking transactions have occurred electronically across Federal Intrastate lines.

Contact your State AG as they have jurisdiction over State Consumer Law violations.

Contact an Estate/Probate Lawyer for free consultations ASAP encase there is more finalization required.

Contact your local TV and print media to run a story. Unfortunately you are not alone.

Fight back!

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Federal Plaintiff Against VERIZON/AOL - 16 d 15 h ago

0

NOTICE TO VERIZON/AOL

AOL uses fake postings online put up by it's moderators with 96 percent of them attacking Blacks, Muslims and minorities in general everyday. AOL's employees award themselves Blue Stars and moderated all comments off the boards so their fake post are at the top of the list 24/7.

AOL is committing billing rate manipulation against paid advertisers, subscribers and investors by misrepresenting viewership numbers on it's websites in order to set billing rates, fraudulently filling the comment sections generated by multiple false profiles used by a handful of moderators in regions across the country. I tracked 1 person with 184 profile name usage, as it is common to see the same clowns daily fake arguing with themselves from multiple profiles.

The FCC and the FBI needs to investigate price fixing and collusion to defraud the aforementioned. AOL is a dead source for reliable journalism.

Verizon you need to kill off AOL Online starting with the employees, and put an end to deceptive journalism online.

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Britney - 16 d 20 h ago

0

Horrible Customer Service. Spoke with Supervisor Jovi Shubo which left me on hold for 15 minutes just to get me a corporate mailing address. AOL Closes accounts after 9 months if not in use is Ridiculous and no way to recover it. So happy I am with Yahoo Now.

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Anonymous - 17 d 18 h ago

I agree with Anonymous that your assist aol techs dept sucks. They confuse you after being with them on the line for about an hour or more, some hang up when they cannot solve the problem and then they want to collect what they charged without fixing it. When you try to call and file a complain on this they tell you there are no supervisors or they are out to luch they give you a lot of bull.

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CC - 71 d ago

1

Over the past 20 years, I had only few problems with old versions of AOL desktop software (including AOL 8.2). But , since the upgrade of AOL GOLD in late Oct 2017, the desktop software browed up ever few days. Every time I had to wait for 30-45 minutes to get technical assistance. Even though I record every incident and the technical assistance I received, but I was/am unable to get the management to find a solution for these problems.

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jdethlefsen2 - 40 d 2 h ago

0

I agree 150% this AOL service department is so bad a ISIS no even can help this idiots in Manila

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Anonymous - 38 d ago

0

Dorinda for my dead Mother Nilda

I agree with you JD. AOL's Customer Service Dept SUCKS! They don't help you, you can not understand them and when you ask for a Supervisor they hang up on you! They Really Suck. When You try to call NY Corporate Office, you have to leave a phone message or you get the runaround. SO FREAKING UPSET &DISAPPOINTED!

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michaeldaniels - 19 d 24 h ago

0

I had same experience. SO UNAMERICAN

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Anonymous - 32 d ago

1

The technician for AOL are not helpful or professional. I have not been abl to get internet servicr for 1 in a half month then they want to charge me $200 for update adapter I think they make your computer go slow and work bad when tech. help you so they can make money off of thr consumers.

S.R

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michaeldaniels - 19 d 24 h ago

0

Michael daniels I agree very un AMERICAN phillapinoes don't help AMERICANS. Come back to AMERICA aol'.

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