Information, reviews and public commentary for US companies

 

AOL

Rating
0.888889
Web
http://www.corp.aol.com
Related
America Online
Address
770 Broadway
New York, NY
10003
Contact
Tim Armstrong
Role
CEO and Chairman
Phone
(212) 652-6400
Employees
5,660
Twitter IDs
@AOL
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Dickhead - 5 h 17 m ago

0

Dont even bother its all a waste of time!

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NYArtist - 8 d 24 h ago

HORRIBLE SERVICE AND ALL THEY DO IS ASK FOR MONEY BUT DON'T REPAIR ANYTHING. SLIMY COMPANY. REPORT THEM TO THE BBB, FTC, FCC, AG AND CONSUMER AFFAIRS FOLKS.

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marthe - 212 d 8 h ago

4

(SPAM)

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Henry's - 211 d 11 h ago

3

Greetings, your company keep requesting payment for an account that I do not have. I am sure you can check how often I do not use your services.

Thanks: # (hidden)

Have a nice day!...

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fredrick - 210 d 50 s ago

2

after 20 years as a member of aol they have lost all my saved emails. i just replaced my computer due to a crash in the old system of my 7 year old gateway. my old hard drive is just fine and i gave them computer access to my old hard drive. aol say they can not find the files to restore my saved files on my newly installed computer. service people were very nice. 3 of them spent over an hour of time and could not solve my problems (hidden) RICHARD

R

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TIM ARMSTRONG AOL CEO SCUM BAG MOTHER FUCKER TERRORIST - 19 d ago

0

HI FREDRICK,

THAT IS EXACTLY WHAT HAPPENED TO ONE OF MY EMAIL ACCOUNTS. NOW THEY LOCKED ME OUT ON THE OTHER WHICH I HAVE SINCE THIS DAMNED INTERNET STARTED. I CANNOT REMEMBER MY PHONE NUMBER THAT I USED TO CREATE THIS ACCOUNT. ITS SO OLD. I TRIED TO RESET MY PASSWORD BUT THEY ONLY SEND THE CODE TO MY OLD NUMBER WHICH I DONT HAVE ANYMORE. I GAVE THEM AN EMAIL ACCOUNT THEY DIDNOT SEND ME A CODE TO VERIFY ITS ME. THEY ARE TERRORISTS SCUM BAGS MOTHER FUCKERS DEVIL WORSHIPPERS SATANIC MERCINARIES. THIS IS HOW THEY DO IT TO ALL OF US TO LOCK OUR ACCOUNTS WHICH WE HAD FOR YEARS. NOW THEY CAN STEAL OUR INFORMATION BY MINING OUR ACCOUNTS FOR INFO THEY WILL RECOMPOSE BY CROSS COMPARING WITH OTHER FILES AND SELL IT. LET US SUE THESE MOTHER FUCKERS, AOL. YAHOO AND GOOGLE AND FACEBOOK AND INSTAGRAM

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NYArtist - 8 d 4 h ago

1

THIS IS MY BIGGEST NIGHTMARE.

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NYArtist - 8 d 4 h ago

0

OMG. THAT IS A NIGHTMARE.

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Kris D. Johnson - 206 d ago

0

Mr Armstrong,

As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time

Flagged for review. 
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Anonymous - 37 d 24 h ago

Very little of that sounds like English.

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TIM ARMSTRONG AOL CEO MOTHER FUCKER SCUM BAG TERRORIST LOW LIFER. - 19 d ago

0

THANK YOU KRIS D. JOHNSON. YOU ARE 100 PERCENT RIGHT. I FEEL THE SAME WAY. NOT ONLY WE HAVE TO REVEAL OUR PERSONAL AND PRIVATE INFORMATION TO FOREINGERS IN MANILLA AND OTHER PLACES. BUT THEY DONT HELP. THEY JUST WASTE OUR TIME. I REFUSE TO TALK TO ANYONE IF NOT IN THE USA. BUT ALL MY CALLS GET ANSWERED BY MANILLA FILLIPINES. THEY REFUSE TO TRANSFER ME TO THE USA. THEY LIE ABOUT NOT ABLE TO OR THEY DONT HAVE THE PHONE NUMBER OR THE ADDRESS. THEY TELL ME SORRY WE NOT ALLOWED TO GIVE THAT INFORMATION.

I ALREADY HAVE THE CEOS NAMES AND THEIR NUMBERS AND THE COMPANY ADDRESSES. SO LET US SUE THESE MOTHER FUCKERS, TERRORISTS SCUM BAGS LOW LIFERS, DEVIL WORSHIPPERS SATANIC MERCINARIES. WE JUST FILE A CLASS ACTION LAWSUIT AGAINST AOL, YAHOO AND GOOLE WHO ARE ALL ONE COMPANY AND THEY ARE COMMITING RACKETEERING TACTICS TO MAKE US SUBMIT TO THEIR EXTORTION AND EMBEZZLEMENT. HELP ME SPREAD THE WORD. LET US SUE THEM ASAP./

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NYArtist - 8 d 4 h ago

1

PLEASE SHARE WITH ME. (hidden)/

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Derek - 204 d 33 s ago

4

I need help with aol mail. I can not access my account . I am requesting free service and am told there isn't any. Apple and Microsoft provide free services. Why not aol.. This is simple to fix and in the meantime I have no aol services. Herman Hilleboe (hidden)

R

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julie - 203 d 7 h ago

4

Too bad the left owns your articles....pitiful............

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Tina - 200 d 5 h ago

3

For several days I have written to AOL ESCALATION, and received no response. I then decided to notify a state and a federal agency to complain. The federal agency will follow up. AOL's terrible services are well known to many. I suspect Verizon knew or should have known this when it "purchased" AOL. But I was damaged and AOL is not responsive. Capitalism is not a euphemism for harming consumers, although some corporations may believe that. New leadership is needed and may be on the way. There should be no golden parachute. And I would like help in the interim.

R

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NYArtist - 8 d 4 h ago

0

TINA..WHICH FEDERAL AGENCY SAID THEY WOULD FOLLOW UP? I NEED TO KNOW.

(hidden)/

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Ronnie - 198 d 8 h ago

3

AOL must be one of the worst companies ever to exist. Seriously. I am a former Verizon customer. About a year ago, my e-mail was ported over to the AOL severs. Due to the poor reputation of their servers, almost immediately, my outgoing mail started being rejected as spam. Then, their spam filters started grabbing my legitimate, inbound mail. I had o alternative but to disable their filter in the settings panel for my account. For a while, this worked. But several weeks ago, they turned the filter on again without consulting me and removed the ability to disable it. When I called about this problem, they forced me to buy a subscription to speak to someone, but the people I contacted could barely speak the English language and had absolutely no idea how or power to handle this most basic of problems. They have wasted hours upon hours of my time and literally driven me to the brink of insanity. The way they run their business ought to be a crime, and while Verizon is certainly not always the easiest to deal with, I am SHOCKED that they would allow such a disgustingly poor product to be considered a part of their portfolio of holdings.

R

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newton - 197 d 20 h ago

4

I had verizon and AOL took over verizon where I live. I use my email weekly. Today I tried to log on and received this response "This account has been deactivated due to inactivity, but we would love to welcome you back! Click Sign up below to create your new account"

So I called costumer support and was told I HAD to sign up for a monthly tech fee of $4.99 for me to gain access to my email account through tech support and would be charged each month after.

Now I have never had to use tech support for my email until they locked me out under false pretense. So this black mail to get back into my account. AOL is using the same tactics that scammers do. What type of company does that!

R

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robin - 197 d 9 h ago

2

There are many many of your subscribers who have lost their old emails and can not retrieve them because they were lost many times by your tech reps(in my case 15 years of emails saved on my PC when a tech rep reinstalled AOL Gold for another problem and was told to save my emails before she did it, and did not and boom, they are all gone. I had a computer engineer recover my emails from my backup system contact AOL to import them and was told they cannot be imported since they are no longer compatible with AOL Gold. They also stated that they could be imported on AOL 9.8.2 on a read only basis. I said that would be fine send me a download program for 9.8.2, SORRY we don't have that and I have been trying for months to find a download.) There are pages of complaints similar to this on your website and google. Is AOL so inconsiderate that they can't make a copy of 9.8.2 available?? My wife had many sensitive and historical emails on there including emails concerning her Mother who passed away.

I would even pay for a copy. Please respond because none of your techs want to, its always UNDER REVIEW which has been going on for months.

My email is (hidden), a long time user!

..

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Wow - 197 d 7 h ago

5

As a long time and loyal AOL user I cannot believe how your new program did not and does not include a way to read old e mails. There is important information contained in these past mails and I am unable to access them. Have you figured out a fix as yet and if not, when ?____

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Hermit - 197 d 49 s ago

5

s a long time and loyal AOL user I cannot believe how your new program did not and does not include a way to read old e mails. There is important information contained in these past mails and I am unable to access them. Have you figured out a fix as yet and if not, when ?

R

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Candice - 196 d 10 h ago

4

got kicked off of my email. Tried to get back on but they needed my brothers information. Since I am one of the accounts they would not let me get on to my account that I have had for over 13 years. Everybody tells me why i still aol. There is so many other ways to get e-mail which i will be looking into.

R

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Kevin - 195 d 12 h ago

3

The comments and complaints to AOL are so bad and rampant, the company has eliminated most of them from this complaint site!!!!! How's that for being the worst e-mail carrier ever!!!! They can't and won't fix all the problems with AOL, but they will take the time to eliminate complaint comments from this website. That says A LOT!!!!!

R

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Owne - 183 d 19 h ago

Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time Mr Armstrong, As a 66 year old Male I have never been so dissatisfied as I have been in the past two days. I am disgusted that you and you company have hired only people from other countries to handle your customer service aspect of yiyemr company. The thing that is real and is they do not know you from Adam and have said that too me. I guess that us satisfactory to you that your personnel do not even know of you, pretty Sad, what a waste of your life. Maybe you and you company should get a life. I.have bee with aol since 1993-94 and your actions in the past two weeks make me wonder why. I am an American not an orientiat and I speak English not some sort of jibberish and not being to communicate. Ok I hope you get the point and I will request that Oresident Trump elevate you tariffs an stop you from hiring under privileged folk ms so you can profit I would love a response but I know you are not man enough to do so. Thank you for your time

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Anonymous - 181 d 22 h ago

Nobody, absolutely NOBODY would read a paragraph that long. If you want to get someone to read and respond to you, it is necessary to use acceptable formats.

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GEORGE - 183 d 23 h ago

5

George - The address is hidden. Could you post again. If we all send a complaint to the same FCC address, perhaps it could generate a faster resolution..........

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George - 182 d 39 s ago

0

Send complaints to (hidden)

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bluebird01 - 181 d 17 h ago

The email address remains hidden, I think I will write a real letter directly to FCC:

Federal Communications Commission

Consumer and Governmental Affairs Bureau

Consumer Inquiries and Complaints Division

445 12th Street, S.W.

Washington, DC 20554

https://www.fcc.gov/consumers/guides/filing-informal-complaint

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Anonymous - 178 d ago

George - The address is hidden. Could you post again. If we all send a complaint to the same FCC address, perhaps it could generate a faster resolution...

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Anonymous - 178 d 32 m ago

George - The address is hidden. Could you post again. If we all send a complaint to the same FCC address, perhaps it could generate a faster resolution...Z

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Anonymous - 178 d 50 s ago

George - The address is hidden. Could you post again. If we all send a complaint to the same FCC address, perhaps it could generate a faster resolution...DX

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Anonymous - 178 d ago

George - The address is hidden. Could you post again. If we all send a complaint to the same FCC address, perhaps it could generate a faster resolution...S

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GEORGE - 178 d ago

5

VXGeorge - The address is hidden. Could you post again. If we all send a complaint to the same FCC address, perhaps it could generate a faster resolution...

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