Information, reviews and public commentary for US companies

 

Apple Computer

Rating
2.242588
Web
http://www.apple.com
Address
1 Infinite Loop
Cupertino, CA
95014
Contact
Timothy Cook
Role
CEO and Director
Phone
(408) 996-1010
Fax
(408) 974-2113
Employees
63,300
General profile image

GMC - 1 d 9 h ago

4

We got 6 rejections for ridiculous reasons when we wanted to fix a bug in our app, after all, we got a Design spam rejection (on the app that is already on the store and we put so much effort into it). We, and our clients

Apple _HEADQUARTERS_+1:8:5:5:8:6:7:4:0:1:7:

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General profile image

GMC - 1 d 9 h ago

4

We got 6 rejections for ridiculous reasons when we wanted to fix a bug in our app, after all, we got a Design spam rejection (on the app that is already on the store and we put so much effort into it). We, and our clients

Apple _HEADQUARTERS_+1:8:5:5:8:6:7:4:0:1:7:

Apple -PHONE_NUMBER-_+1:8:5:5:8:6:7:4:0:1:7:

Apple _HEADQUARTERS_+1:8:5:5:8:6:7:4:0:1:7:

Apple -PHONE_NUMBER-_+1:8:5:5:8:6:7:4:0:1:7:

Apple _HEADQUARTERS_+1:8:5:5:8:6:7:4:0:1:7:

Apple -PHONE_NUMBER-_+1:8:5:5:8:6:7:4:0:1:7:

Apple _HEADQUARTERS_+1:8:5:5:8:6:7:4:0:1:7:

Apple -PHONE_NUMBER-_+1:8:5:5:8:6:7:4:0:1:7:

Apple _HEADQUARTERS_+1:8:5:5:8:6:7:4:0:1:7:

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dhp - 6 d 11 h ago

4

(SPAM)

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Lisa - 5 d 12 h ago

2

We got 6 rejections for ridiculous reasons when we wanted to fix a bug in our app, after all, we got a Design spam rejection (on the app that is already on the store and we put so much effort into it). We, and our clients (we are planned more apps but with this behavior from your employees I'm not sure) are really frustrated because the Android versions are making a few thousand $ per month and our users are constantly requesting the iOS versions. So please take a big look at all of your employees for the future...

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William - 5 d ago

0

They say there is no Corprate office ????? Can you believe that a company with no corporation ..

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William - 5 d ago

0

Your phone has great on going troubles!!! The problems don't go away . Been to the APPLE Store they said they fixed the problem but N O problems still is there. "It's not our problem they say but I pay 250.00 a month for there phone . They say to bad for you. Apple could care less

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Timothy Cook /ceo - 6 d 10 h ago

0

Elon Musk-rat, the crypto tranny, is an old granny that smokes dried up turds...............WV

Flagged for review. 
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dhp - 8 d 6 h ago

0

apple has not provided adequate customer service. i was hanged up,talked rudly too, my issue with a brand new phone has not been resolved despite spending multiple hours on the phone with the company. a promised call back from their engeneering department never took place I could not do a transaction due to the problem which sets me back 2 months. as i am typing this i am already 40 minutes on the phone to be connected to their customer relations department. issue unresolved. last adviser jay refused to transfer me to customer relations

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Tanyka Hicks - 12 d 3 h ago

4

(SPAM)

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Thomas - 15 d ago

0

Hello, I'm really sorry about this, but the employee who reviews my applications is from my point of view not competent for doing this job. We got 6 rejections for ridiculous reasons when we wanted to fix a bug in our app, after all, we got a Design spam rejection (on the app that is already on the store and we put so much effort into it). We, and our clients (we are planned more apps but with this behavior from your employees I'm not sure) are really frustrated because the Android versions are making a few thousand $ per month and our users are constantly requesting the iOS versions. So please take a big look at all of your employees for the future...

General profile image

Tanyka Hicks - 16 d 4 h ago

4

(SPAM)

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Tanyka Hicks - 16 d 4 h ago

Case #

(hidden)23

My mother was treated so disrespectful at your RIDGE HILL LOCATION:

#AppleRidgeHill

143 Market Street

Yonkers, NY 10710

(hidden)

She has a brand new IPhone 11 she received for Christmas. She upgraded from a 7 Plus. Everytime she uses blue tooth in her car, or puts the phone on speaker it echos LOUDLY! Well the young lady who served here the first said " MY PHONE DID THAT RESET IT" , so then as my mom told them she has done all that she wants the Genius Bar to look at it , the young lady walks away. My mom follows her and tells her she wants her phone looked at and she makes a tech spot at 3:30pm my mom calls me and expressed how rude they were to her and just brushed her off! My 68 year old mother mind you. So I call and speak to the manager. She apologizes and says " I WILL PERSONALLY MAKE SURE SHE IS TAKEN CARE OF WHEN SHE COMES BACK". Even called my mom with her on the phone So she could hear the echo!!! My mother leaves and comes back, she never deals with the manager, she never addresses my mom, and a sales guy plays with the phone, takes the SIM card out , same guy tell her to go back to Verizon and get a SIM card ( what ???) so she leaves and go to Verizon, even after I told her the isn't true it's your phone not the SIM card. Verizon gives her a new card after telling her it's the phone, and the phone STILL ECHOS !! Called APPLE RIDGE HILL, and spoke to a new manager who says " their are no notes" and she couldn't escalate it! She can come by tomorrow!! She was driving alone from Peekskill, NY 45 - 60 mins for your store to keeping playing games with her! Is this apple or CORNER STORE WIRELESS!! There needs to be a retraining in Ridge Hill ! AND HER PHONE IS STILL BROKE!!! @mckenziedi is my mother! SMH

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Anonymous - 27 d 9 h ago

(SPAM)

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A now irate loyal Apple customer - 20 d 13 h ago

4

I was warned the Goldman Sachs is just starting out in the credit card business and has a steep learning curve. This was confirmed when they declined my application for some imaginary or totally minor issue, even though my credit score was excellent and I have never been declined for a credit card before in 82 years.

My advice to Goldman Sachs is to go back to credit card school so you know what you are doing.

A faithful long time Apple iPhone and desktop customer who is now a very irate Apple customer because of The incompetence and mistreatment by Goldman Sachs.

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A now irate loyal Apple customer - 20 d 17 h ago

Apple credit card incompetence by Goldman Sachs

I was warned the Goldman Sachs is just starting out in the credit card business and has a steep learning curve. This was confirmed when they declined my application for some imaginary or totally minor issue, even though my credit score was excellent and I have never been declined for a credit card before in 82 years.

My advice to Goldman Sachs is to go back to credit card school so you know what you are doing.

A faithful long time Apple iPhone and desktop customer who is now a very irate Apple customer because of The incompetence and mistreatment by Goldman Sachs.

cc. Timothy Cook, CEO of Apple

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Anonymous - 27 d 9 h ago

(SPAM)

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Anonymous - 27 d 9 h ago

(SPAM)

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james pattinon - 38 d 10 h ago

4

(SPAM)

Flagged for review. 
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Hector Solis - 38 d 10 h ago

4

I am extremely upset that Apple actually has no consideration for its customers.Hmm purchasing an $1100 phone and no answers or help.An 11 year old who forgot his password is a nigtmare. No answer to a time frame on when a phone for an 11 year old will be unlocked.I was told it would be unlocked in 24 hours .In 24 hours it then changed to 48.Went on Apple support by phone and my computer resolved the issue according to Apple. 5

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Dababy - 36 d 12 h ago

4

Now that I have finally returned home to Moscow I'd like to share my 'wonderful experience' at the Scottsdale Quarter Apple Store. On December 5th I dropped my 15" Macbook Pro off at the Scottsdale shop for a keyboard repair and a problem with the USB slots. I was told that it would be back on or about December 11th. I received an email on the 11th telling me that my laptop was repaired and waiting for me. I was down at the store at about 6pm. The technician handed me my laptop, had me start it up to make sure everything worked and explained to me all of the parts they replaced as part of the warranty repair. As we were finishing our conversation and I was closing the laptop my hand ran over the top where the stainless Apple logo is. I felt something strange. There were two large dents in the top that I had not noticed a moment before. I stopped the tech and asked him what had happened. He disappeared into the back and asked me to wait a moment so he could investigate. He returned a few moments later and confirmed that it had been accidentally damaged at the repair shop. I was a little upset that I had to discover the damage and that no one had volunteered this inform ation to me. I cannot imagine given the damage that when whatever object fell on it, someone at Apple did not notice this. I asked the tech what we can do. He offered to repair the damage free of charge but said that it would take minimally 2-3 days. I explained that I live overseas,

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Diane Watson - 30 d 4 h ago

I am reviewing Apple with regards to the sale of the App: Sleep Cycle ( for iPhone). This app is sold by Apple. I have advised Apple of the problems with this app and they seem more interested in wrestling funds from the wallets of their customers than being ethical in this matter. This app categorically destroys an apple iPhone battery by the simple manner in which it is designed to work. It requires one to keep the iPhone plugged in ALL NIGHT because the app drinks so much power. Additionally, it does not discern between the sleep sounds of the human and other ambient noises in the room such as companion animals, air conditioners or televisions. So if you have such background noises you would be required to keep the phone in or on the bed with you, they even suggest under the pillow (where it is subject to over heating and exposes the sleeper to RF's and carcinogens). This app will destroy an iPhone. I tried to get a refund from Apple and of course was refused because of their p

General profile image

JOHN BOW - 29 d 3 h ago

4

I am writing to let people know the horrible experience I have had with Apple! I got the iPhone XR. It seemed like a good idea at the time. I have had problem after problem with this phone. I have reached out to Apple to help and have gotten no where. I called public relation and spoke with a woman named Tiffany. She played it off as she would help. Saying that's she will be playing a serious role in helping. Sent me a email as well as told me this on the phone. She had me speak to a senior advisor (Elgin Campbell) He told me a week ago that he knew what the problem was and could fix the issue. He set up a time to call me. I took another day off from work to do this with him. He sent me a email as well as on the phone saying he would definitely call me at the time and day that he told me. I never heard from either, him or Tiffany again. One month after I bought the phone I still haven't got them to respond or to help me in any way. In the I have had to make a appointment at a computer repair store or affiliated with apple. The repairman said it would cost me between $150 and $200 to fix this brand new phone! This has been the worst experience ever! I still am waiting for with Tiffany or Elgin Campbell to call me. After all of the money I have spent on Apple products over the years you would think they would at least return my calls or email.

General profile image

james pattinon - 38 d 10 h ago

4

(SPAM)

Flagged for review. 
General profile image

Hector Solis - 38 d 10 h ago

4

I am extremely upset that Apple actually has no consideration for its customers.Hmm purchasing an $1100 phone and no answers or help.An 11 year old who forgot his password is a nigtmare. No answer to a time frame on when a phone for an 11 year old will be unlocked.I was told it would be unlocked in 24 hours .In 24 hours it then changed to 48.Went on Apple support by phone and my computer resolved the issue according to Apple. 5

General profile image

Dababy - 36 d 12 h ago

4

Now that I have finally returned home to Moscow I'd like to share my 'wonderful experience' at the Scottsdale Quarter Apple Store. On December 5th I dropped my 15" Macbook Pro off at the Scottsdale shop for a keyboard repair and a problem with the USB slots. I was told that it would be back on or about December 11th. I received an email on the 11th telling me that my laptop was repaired and waiting for me. I was down at the store at about 6pm. The technician handed me my laptop, had me start it up to make sure everything worked and explained to me all of the parts they replaced as part of the warranty repair. As we were finishing our conversation and I was closing the laptop my hand ran over the top where the stainless Apple logo is. I felt something strange. There were two large dents in the top that I had not noticed a moment before. I stopped the tech and asked him what had happened. He disappeared into the back and asked me to wait a moment so he could investigate. He returned a few moments later and confirmed that it had been accidentally damaged at the repair shop. I was a little upset that I had to discover the damage and that no one had volunteered this inform ation to me. I cannot imagine given the damage that when whatever object fell on it, someone at Apple did not notice this. I asked the tech what we can do. He offered to repair the damage free of charge but said that it would take minimally 2-3 days. I explained that I live overseas,

General profile image

Diane Watson - 30 d 4 h ago

I am reviewing Apple with regards to the sale of the App: Sleep Cycle ( for iPhone). This app is sold by Apple. I have advised Apple of the problems with this app and they seem more interested in wrestling funds from the wallets of their customers than being ethical in this matter. This app categorically destroys an apple iPhone battery by the simple manner in which it is designed to work. It requires one to keep the iPhone plugged in ALL NIGHT because the app drinks so much power. Additionally, it does not discern between the sleep sounds of the human and other ambient noises in the room such as companion animals, air conditioners or televisions. So if you have such background noises you would be required to keep the phone in or on the bed with you, they even suggest under the pillow (where it is subject to over heating and exposes the sleeper to RF's and carcinogens). This app will destroy an iPhone. I tried to get a refund from Apple and of course was refused because of their p

General profile image

JOHN BOW - 29 d 3 h ago

4

I am writing to let people know the horrible experience I have had with Apple! I got the iPhone XR. It seemed like a good idea at the time. I have had problem after problem with this phone. I have reached out to Apple to help and have gotten no where. I called public relation and spoke with a woman named Tiffany. She played it off as she would help. Saying that's she will be playing a serious role in helping. Sent me a email as well as told me this on the phone. She had me speak to a senior advisor (Elgin Campbell) He told me a week ago that he knew what the problem was and could fix the issue. He set up a time to call me. I took another day off from work to do this with him. He sent me a email as well as on the phone saying he would definitely call me at the time and day that he told me. I never heard from either, him or Tiffany again. One month after I bought the phone I still haven't got them to respond or to help me in any way. In the I have had to make a appointment at a computer repair store or affiliated with apple. The repairman said it would cost me between $150 and $200 to fix this brand new phone! This has been the worst experience ever! I still am waiting for with Tiffany or Elgin Campbell to call me. After all of the money I have spent on Apple products over the years you would think they would at least return my calls or email.

General profile image

John - 29 d 7 h ago

0

I am writing to let people know the horrible experience I have had with Apple! I got the iPhone XR. It seemed like a good idea at the time. I have had problem after problem with this phone. I have reached out to Apple to help and have gotten no where. I called public relation and spoke with a woman named Tiffany. She played it off as she would help. Saying that's she will be playing a serious role in helping. Sent me a email as well as told me this on the phone. She had me speak to a senior advisor (Elgin Campbell) He told me a week ago that he knew what the problem was and could fix the issue. He set up a time to call me. I took another day off from work to do this with him. He sent me a email as well as on the phone saying he would definitely call me at the time and day that he told me. I never heard from either, him or Tiffany again. One month after I bought the phone I still haven't got them to respond or to help me in any way. In the I have had to make a appointment at a computer repair store or affiliated with apple. The repairman said it would cost me between $150 and $200 to fix this brand new phone! This has been the worst experience ever! I still am waiting for with Tiffany or Elgin Campbell to call me. After all of the money I have spent on Apple products over the years you would think they would at least return my calls or email. Apple has the worst tech and public relations that I have ever dealt with. I hope that Otho feels these people are somehow held responsible for their inappropriate handling of this situation. Thanks for not helping. I still try to get in touch with someone from the corporate office. I wrote a letter to Timothy Cook and anyone else that I can find to write! I hope that no one else has to go through this lack of respect from the people at Apple!

General profile image

Diane Watson - 36 d ago

0

I am reviewing Apple with regards to the sale of the App: Sleep Cycle ( for iPhone). This app is sold by Apple. I have advised Apple of the problems with this app and they seem more interested in wrestling funds from the wallets of their customers than being ethical in this matter. This app categorically destroys an apple iPhone battery by the simple manner in which it is designed to work. It requires one to keep the iPhone plugged in ALL NIGHT because the app drinks so much power. Additionally, it does not discern between the sleep sounds of the human and other ambient noises in the room such as companion animals, air conditioners or televisions. So if you have such background noises you would be required to keep the phone in or on the bed with you, they even suggest under the pillow (where it is subject to over heating and exposes the sleeper to RF's and carcinogens). This app will destroy an iPhone. I tried to get a refund from Apple and of course was refused because of their policies. I feel that it is irresponsible for Apple to sell a software system to unknowing buyers, that will destroy their hardware.

General profile image

Anonymous - 30 d 5 h ago

This is dumb

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