Information, reviews and public commentary for US companies

 

Apple Computer

Rating
2.265537
Web
http://www.apple.com
Address
1 Infinite Loop
Cupertino, CA
95014
Contact
Timothy Cook
Role
CEO and Director
Phone
(408) 996-1010
Fax
(408) 974-2113
Employees
63,300
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james pattinon - 10 h 44 s ago

4

I am extremely upset that Apple actually has no consideration for its customers.Hmm purchasing an $1100 phone and no answers or help.An 11 year old who forgot his password is a nigtmare. No answer to a time frame on when a phone for an 11 year old will be unlocked.

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Apple_headquarters,PHONE-NUMBER,,+1_855-8.6.7.4.O.1.7.

Apple_headquarters,PHONE-NUMBER,,+1_855-8.6.7.4.O.1.7.

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Apple_headquarters,PHONE-NUMBER,,+1_855-8.6.7.4.O.1.7.

Apple_headquarters,PHONE-NUMBER,,+1_855-8.6.7.4.O.1.7.

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Hector Solis - 9 h 50 m ago

4

I am extremely upset that Apple actually has no consideration for its customers.Hmm purchasing an $1100 phone and no answers or help.An 11 year old who forgot his password is a nigtmare. No answer to a time frame on when a phone for an 11 year old will be unlocked.I was told it would be unlocked in 24 hours .In 24 hours it then changed to 48.Went on Apple support by phone and my computer resolved the issue according to Apple. 5

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Timothy cook/CEO - 10 h ago

0

*****"To a jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940...f1

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Timothy Cook/CEO - 1 d 22 h ago

0

*****"To a Jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940....b5

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KAREN L WARD - 1 d ago

0

I am extremely upset that Apple actually has no consideration for its customers.Hmm purchasing an $1100 phone and no answers or help.An 11 year old who forgot his password is a nigtmare. No answer to a time frame on when a phone for an 11 year old will be unlocked.I was told it would be unlocked in 24 hours .In 24 hours it then changed to 48.Went on Apple support by phone and my computer resolved the issue according to Apple.Came back in Apple store at the Staten Island New York Mall location to have it all happen again .Supervisors with no answers .Calling support from the store to be hung up on .My time is valuable.Apparently customers mean nothing to Apple .Security protection.Crazy how Apples security locks out its own users out .

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S G - 6 d 2 h ago

0

I have a series 4 44mm Apple Watch That got real hot and Burned my arm and left a mark when I call Apple about this All they wanted was pictures of the watch And my wrist not one time did they have me to go into the settings to check the Watch out to see what was wrong with it they looked at the pictures and told me I had sent the Roma skin I have had this watch almost a year I will not buy no support apple and never again apple customer service is shit

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No more Apple - 24 d 20 s ago

0

Apple is the least shareholder friendly investor company. I was going to replace all the computers and phones in one of my companies with Apple products. I am also a stockholder since 1988. I tried calling Apple tech support. It is a joke, people kept hanging up as soon as they heard the call was technical. So much for Apple. Buying Microsoft products and other phones. Sold stock.

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Sopu org - 27 d 11 h ago

3

(SPAM)

Flagged for review. 
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Sopu org - 27 d 11 h ago

3

(SPAM)

Flagged for review. 
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Ivonne Leavell - 28 d 6 m ago

1

I bought a brand new IPhone 11 Pro Max with the complete Apple Care plus guarantee. My phone was stolen and even with a police report and the complete information of the phone on hand, when filing the claim I have been on the phone for over 12 hours and no resolution to get a phone back has been resolved. The insurance company ASSURANT which Apple has contracted to replace the phones requires formats and a process no other company ever requires to file a claim making it basically impossible to receive a phone back. On the other hand, on the side of APPLE CARE, not even the senior Advisors (I had to speak with at least 4) could resolve anything at all since there in their office there is anyone higher to make any decisions to help a costumer if it does not go by the insurance company book which is already in itself basically an impossibility to follow or to get through. We have been extremely loyal Apple costumers since the first computer they came up with until now when we actually have to file a claim and they cannot help you or the insurance company from which I did not expect anything less.

Although the employees at Apple are great people and try their best, if their company or partner companies do not respond to their promises is just as bad. This has been an extremely disappointing experience and no, there still no hope I can get my replacement phone back yet even though I paid the full guarantee price.

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Henry Saunders - 71 d 4 h ago

3

(SPAM)

Flagged for review. 
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Not a loyal apple customer anymore - 51 d 12 h ago

3

I'm a stock Apple holder and purchased the first iPhone when Steve Jobs was living. Owned several versions of the iPhone. Own the iPhone X (cost $ 1,000.00) with tax, less than two years old. Purchased new, less than 2 years. It has been replaced and repaired four (4 times). All you get from Apple: "I am sorry to hear that and I will send you an electronic" to satisfy your concerns. This is my last iPhone Mr. Cook

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Not a loyal apple customer anymore - 52 d ago

0

I'm an Apple stock holder and purchased the first iPhone when Steve Jobs was living. Owned several versions of the iPhone. Own the iPhone X (cost $ 1,000.00) with tax. Purchased new, less than 2 years. It has been replaced and repaired four (4 times). All you get from Apple: "I am sorry to hear that and I will send you an electronic (trinket) to satisfy your concerns." This is my last iPhone Mr. Timothy Cook. My money will travel to your competitor Samsung.

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Not a loyal apple customer anymore - 52 d ago

0

I'm a stock Apple holder and purchased the first iPhone when Steve Jobs was living. Owned several versions of the iPhone. Own the iPhone X (cost $ 1,000.00) with tax. Purchased new, less than 2 years. It has been replaced and repaired four (4 times). All you get from Apple: "I am sorry to hear that and I will send you an electronic" to satisfy your concerns. This is my last iPhone Mr. Timothy Cook.

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Not a loyal apple customer anymore - 52 d 10 s ago

1

I'm a stock Apple holder and purchased the first iPhone when Steve Jobs was living. Owned several versions of the iPhone. Own the iPhone X (cost $ 1,000.00) with tax, less than two years old. Purchased new, less than 2 years. It has been replaced and repaired four (4 times). All you get from Apple: "I am sorry to hear that and I will send you an electronic" to satisfy your concerns. This is my last iPhone Mr. Cook.

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Henry Saunders - 119 d 1 h ago

0

Apple Store - Pentagon City - Arlington, VA

THAT WAS THE WORST EXPERIENCE I HAVE EVER HAD IN ANY STORE IN MY ENTIRE LIFE!!! I spent 5 hours (5:41PM - 10:36PM) in that store and my issue still wasn't resolved. My phone was switched for a new phone after many visits to the store. Within 48 hours of having the new phone, the phone began ringing and vibrating as if I had a call when I didn't, the screen was blacking out and blacking out the screen in my car, THEN on top of that I discovered that my photos were missing. The answer to every solution is "Reset your phone back to factory settings," which means you have to re-enter all of your old passwords because the apps recognize you as a new user on that phone. I just lost over 2000 photos WITH having the iCloud. I gave my phone to the sales rep to ensure that everything was downloaded correctly. YET, when I rebooted my phone.....ONLY photos beginning January 2019 are on my phone. I have had photos on there since 2017. NOW........NOTHING!!! I saw people clock in, clock out and leave, and I was STILL in the store. I was one of the last people to leave the entire mall. The person that helped me just clocked out and left me in there with the Assistant Manager like she was the one that originally helped me. It's a problem when the customer can clearly tell when the sales associate has NO clue what is going on. PATHETIC!!

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Phil - 71 d 10 h ago

Sounds like you kept store employees there until almost 11:00 at night. Sounds like they really wanted to help until you insisted on not leaving until your issue was resolved. Have some appreciation.

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Allison Elliott - 117 d 17 h ago

5

I wanted to contact you all to see if you could add a feature for the hearing impaired. On Siri could you add action light up features that show the turn signals on the visual screen to help with this? Thank you for your time.

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Phil - 71 d 11 h ago

No. This isn't Apple.

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Brittany Westfall - 99 d 6 h ago

0

I've been an Apple customer for about 9 years now and I am DONE once I get my iPhone sx max paid off. I will go with Samsung. My brand new iPhone broke because I got about 5 sprinkles of water on it. JUNK!!!!!!!!!!!!!!!!!!!!

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Phil - 71 d 11 h ago

It didn't break because you got five sprinkles of water on it. It broke for some other reason and you happened to have a little water on it.

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LynnL - 90 d ago

1

I am in the middle of a nightmare experience with Apple. My watch had a crack. I took it to Best Buy. Two weeks later Apple sent the wrong replacement. We contacted Apple and after numerous hours on the phone, two support people gave us their email and promised to help. Both have disappeared and have not responded to emails or calls after promising to overnight a replacement. Disgraceful. Still no watch

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Hafizur Rahman Malpo - 114 d 16 h ago

I want to business to your company...

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Orangosedo - 117 d 10 h ago

0

Billy, soy-boy- Gates has an Apple up his ass.

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Gertrude P. Brown - 135 d 6 h ago

Good Morning!

I have been an avid Apple Customer for so many years and I love it. But today, I really need your help. I bought an Ipad Pro 64 gb at the Veterans Canteen Service (VCS) here in Philadelphia about two weeks ago. It is defective. I took it to your Apple Store here in Philadelphia but they won't take it for the reason that somehow this device was bought by Panera bread. I took it to the Store to have it replaced but they won't take it either. I really don't know what to do. I gave this to my son and I am so embarrassed to give him a defective merchandise. I cannot read the number because it is too small but in my receipt, it showed the following info: IPad Pro 64GB(hidden)29 (UPC). On the box it showed the Serial number DMPY40W2J28K. I hoe this information will help and my problem will be resolved. I paid $647.99 for this device. Please help me. I need my money back.

Your attention is highly appreciated.

Thanks.

Gertrude P. Brown

E-mail address: (hidden)

PH: (hidden) or (hidden) ext. 4690

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