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11201 Renner Blvd.
Lenexa, KS
Michael Archer
(913) 890-0100
Twitter IDs
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Anonymous - 1 d ago

I know of an assistant store manager who has been messing with his employee for the past few months and i gaurantee the DM or even anyone will do anything about it. Most likely just turn their heads the other way as if nothing is happening

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Denise Tvrs - 3 d 35 s ago


Your manager on Easter Sunday at the McPherson, Kansas Applebees is not you any favors!! My waiter was great but my hamburger was burned, bun was stale and salad was actually brown! I requested a new salad and the manager returned it to me with what looked like he just picked the brown stuff out and dumped croutons on top. NO SMILE NO APOLOGY JUST A DIRTY LOOK! Terrible service.

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Anonymous - 10 d 15 h ago


I'm a worker at Applebee's I'm Augusta Ga. I've been here a few months and hate it. It was ok at first till I received my third check and it was real low for the amount of hours I worked. Recently due to the Masters I have tried to schedule off and instead because no one picked mine up I had to work a double and this was the first time. I repeatedly asked my manager to send me home. The last time I asked her she just told me to sit down and at this point I'm in extreme pain. It's like she doesn't care.

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Anonymous - 15 d 18 h ago


The location in Boise, Idaho on Glenwood and State Street (address 7025 N Glenwood St, Garden City, ID 83714) has a server with a sprained ankle that is aggravating an old break in her leg that has metal hardware. For the last week and a half she has been trying to communicate with management so that she can still work the shifts that she is scheduled without worsening her injury. Management has been extremely uncooperative and disrespectful. She went home literally sobbing from pain and went to get a doctor's note the next day (that she could barely afford) after nearly 2 weeks of being forced to work because the management does not have the ability to keep enough employees on staff. She received a write up as soon as she walked in for "leaving her shift" WHEN SHE COULDN'T EVEN WALK. When questioned management said "we have a restaurant to run" and refused to take any responsibility for the way they are treating her. This is absolutely unacceptable and the way the managers and owner treat the employees is DISGUSTING. I am a former employee that quit for this reason. Your employees are human beings. Start acting like it. Please.

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Shelley - 10 d 16 h ago

Do people read these posts? I am concerned about this. Does Applebees ever respond to these posts at all??

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Shelley - 10 d 16 h ago


I'm sure several folks begin here with the "I-don't-usually-complain" hedge, but I truly am understanding of the service industry because I bartended and waitressed for 20 years. I have had three fails on the carside to go scheme at my local applebees. This seems stupid but sometimes I've been in my pjs and not dressed in an appropriate manner to go inside - also not wanting to! So, three different times my order hasn't gone through - I am pretty sure they don't check. What seems strangest to me is that and no one inside seems to ever be curious or just willing to walk out and engage with someone who staring at the door and wants some applebees. Basically, either do carside or stop it because it is not working here. I LOVE applebees

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Michele - 14 d 12 h ago


Today I took my daughter in law out to eat and we stopped at the Applebee's at 476 Western Jacksonville NC. Not but 2 tables with people at them and 3 people at bar. We stood at door 5 minutes and no one came to seat us. Then a black waitress came out back with food, placed it on bar counter, turned around and was talking to people and never ackniwlwdged us or came to seat us. Waited another 3 minutes and still left at door. So, we left. Very poor establishment that leaves people standing at door to be seated.

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Anonymous - 14 d 8 h ago

If the waitress had been white would you have included her race in your complaint?

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Just saying - 14 d ago

If the waitress had been white this lady would not have complained.

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Anonymous - 12 d 17 h ago

Anonymous, your an asshole why does everything have to be about race!!!!!! Could it be he was Describing the woman

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I wish everything wasn't about race - 12 d 17 h ago

That should be you're, not your. I don't know why she had to mention that lady's race, but if she had been white she would not have brought it up. The poster was a woman by the way.

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Shelley - 10 d 16 h ago

excellent point

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Anonymous - 14 d 4 h ago

Is your daughter in law racist also?

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To Michele - 14 d ago

Maybe when the black waitress saw it was just 2 racist white bitches she decided to ignore you.

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Robert - 51 d 19 h ago


Waitress came and was nice took order. We got the 2 for $25. No drinks were brought to us. Appetizer came still no drinks. A family of 4 came in sat behind us got drinks immediately. We just got up and left. They wanted to charge us for appetizer. Manager said he'd take care of it. Seems to race involved. Waitresses and manager were black and we are white. Somebody from hq needs to visit this place and fix it. Albany,Ga. off Westover...

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Anonymous - 43 d 19 h ago

It's such a struggle to be white. They are trying to keep us down.

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Anonymous - 17 d 17 h ago

when white people are killed at the same rate as brown and black folks, then you can say it is a struggle to be white...

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Anonymous - 17 d 17 h ago

Ever heard of sarcasm?

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To Robert - 41 d ago

Are you still being discriminated against?

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blair knight - 17 d 18 h ago


i recently started FOH training at my local applebees and i already feel i am not being treated right... i have been working very hard and need more shifts and they just look at me like i am bothering them just for asking... it is hurtful. i need the shifts to help my family and all i get is a we will call you. enough already

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The worst service ever the steaks where not cooked correctly had to ask for salad three times messed up bake potato. While waiting on bake potato they never brought out . I eat my steak that was not cooked right they never come to see if everything was ok we kept having to call them to are table worst service at Applebee ever. She got salad at the same time of steak the manager come and really done nothing but made up excuses in Cartersville ga 30120.payed over fifty dollars for nothing would have been better to have went somewhere else need to train everybody there including management.

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Anonymous - 21 d ago

Applebee's can do better at the location of Manhattan East River Plaza 116 st the service is not so great you have to wait long sometimes for a burned steak or chicken not being properly cook waiter or waitress are short of Staff take awhile to see if you would like something else at this Applebee's there's a mall where's it's very busy so you should have a better system in terms of service for all Customer's and besides you are charging enough on the Menus I ask can we get better service at this location

I Thank you loyal customers

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MARLONN BAKER - 21 d ago



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Troy Tandy - 22 d ago

Hello Mr. Archer, we have a wireless sensor and cloud monitoring solution that doesnt require tools to install. Email and SMS alerting, and Automated hourly temp reporting is a standard cloud feature. Cloud service is only $50 a location per year.

Let me know if you would be interested in a free evaluation device.

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Make it go right!! - 25 d 4 h ago


Mr. Archer:

I was going to send you an email regarding how bad the customer service at our local Applebee's in Fort Payne, AL was last night when I took my wife and granddaughters there. There are so many bad reviews on the local store website I thought it best to go direct to the corporate office. My business experience has taught me that everything flows from the top down...from corporate to the store manager then to staff.

In looking at the reviews on your corporate website it is VERY apparent where all this comes from. If your Board of Directors had any sense at all they would march you out the door immediately. Either that or get your butt out of the Ivory Tower and go do a segment on Undercover Boss if you really care about your company's future! Applebee's has been around a long time but it appears they may be headed to the corporate trash heap if they don't get their act together sooner than later! Ever heard the term TARFU?

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John. - 22 d 16 h ago


I am trying to get the direct information to the president of Applebee's Restaurants. I was treated so badly by this agent and supervisor. I had to go to the hospital for the food making me sick. They minimize everything. I went through! Please someone get the information for me.

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