I bet they dont even read these reviews, otherwise there would not be so many bad reviews because they would take the proper steps to change things for the better....Applebees customer service and food has really gone down hill in the last few years.....YOU GUYS LISTENING?????? DO SOMETHING IF YOU WANT TO KEEP US COMING BACK..
Had an issue with a very rude disrespectful manager at the Applebee's in gainesville on 23rd ave. Corporate office and area manager did nothing about the issue. The same manager called my job and talked to a co manager trying to get me In trouble because I filed a complaint. I am a long time gainesvilla resident and applebees patriant as well as a Military wife. I will be telling all of my friends and family here in gainesville at UF college and both military bases to NEVER EVER go to Applebee's!!!
Ive only been there once and i will never go back again. Id rather eat raw chicken out of the city sewer with splintered chopsticks than step foot in any crappybees again.
Your Vallejo, California location needs a complete employee make over. That place is a shit hole with horrible service. I waited over an hour just for them to tell me that they forgot to place my order.
Waited another 30 minutes for them to bring the completely wrong order. The manager came to apologize and said that our order would be free of charge and that it would be out shortly. After waiting another 20-30mins the server brought us our check for food that we never ate. Then waited another 10 mins for them to tell us that the Kitchen is closing so we wouldnt be getting or food!! WHAT IN HE HELL IS GOING ON WITH THESE PEOPLE?????
This was my first time to CRAPPYbees and I have to say that it was the most horid dining experience in my entire life...oh yeah, and our car as well as 3 other cars were broken into in the parking lot. A server came out and told us that we should have parked somewhere else because cars are always broken into at their location. . . OUR PARTY OF 10 ended up going to Denny's and waited 10 minutes for a correct order and our cars were not burglarized. You guys can learn some things from Denny's. I will never, ever, ever even think about visiting one of your ghetto ass restaurants again!!!!!!!
I did some work for the local Applebees ($225) on 6/6/16 and have not been paid though I have sent invoices before I go to legal help maybe you can get this done...there has been very poor communication once the job was done Applebees of Traverse City Michigan (hidden) Bert Wichman Berts Decor 2337 Lakes N Dr Interlochen Mi 49643 (hidden) it took them 2.5 months to ask for license which I provided right away that was in later August
I had food to go I picked it up at 11:10 or so in Cortland NY when I got back to my job opened the container there like no sauce on my 3 cheese chicken cavatappi I got the two for so that is a lot money to pay for not good food
I hadn't been to Applebee's for a few months because their food has been unremarkable and overpriced. Gave them one more chance with their Curbside-to-go. The food was awful. Their new dessert, Churro S'mores was Hersey syrup with untoasted small marshmallows on top. The doughy little churros were greased soaked all the way through. I tossed the whole dessert. My 5 year old granddaughter could come up with something better. What a disappointment. Applebee's must have totally given up on making their customers happy.
I am very disappointed your restaurants no longer carry Pinot Grigio wine. I've dined at Applebee's for years because I could get my favorite wine with dinner. Guess I need to find a new fav dinner spot.
What happened to the "riblet basket" When we go to Sioux City, IA shopping we always go to Applebee's for lunch. My husband loves the riblets and much to our surprise yesterday the menu had changed and no riblets. If we would have known that before ordering our drinks we would have got up and left. Lots of other items have disappeared from the menu. I doubt if we will stop again.
Took 10 minutes before our drink order was taken , 15 for food order and we started eating 30 minutes later . They said we could only order from regular menu only lunch . Hopefully next time we'll have better experience because I do like their food . This was lunch time too.
I'm writing the leaders of this very confused business. I am a business manager of the largest gas company in the world so I do understand business. from what I see from your company are the problems are from the top down. First your business needs to go back to the basics, applebee's was a busy & hopping place with great food & good prices back in the early 90's but then something happened where they tried to be fancier then they ever will be. By hiring chef's that are 5 star doesn't work for a 1 star business platform your wasting your money, because the quality of your food is bar style made to look 5 star & 5 star portions & when you start nickel & diming your customers for all extras & making small plates of garbage YOU WILL FAIL. bring back the original Quesadilla from the 90's back when it wasn't just empty dough & stop charging for sour cream but give free fancy sauce & make the portion full size again & have it on happy hour & you can sell more beer where the profit is .Next get real steaks not bottom of the barrel meat sense your charging for it. start there & get back with me & I will steer you in the next direction. tell then I will never hold my business meeting's at your business I will go to business's that don't fake what they are & do it with advertising & food hoping some big name chef will carry you & your profits. Thanks for your time not your business. Your Better then this. Thanks Rob
Don't order curbside around dinner because if it gets dark in Oxford, AL, they don't go outside or even look outside!
With curbside, If you don't get your food the manger will call after you leave and honor you with not charging you for the food they didn't serve. Thanks a bunch!
I want to tell folks to not order curbside to go if it is dark or might get dark before they notice you as they won't come outside!
Oxford, AL Ordered online. After sitting in car side area 15 minutes, I went inside. I was told they don't go outside after dark. It was light when I got there. Website did not indicate this ridiculous policy. Bartender that couldn't go outside followed me outside. I did not have shoes on and had just cut grass and didn't have cell phone with me. They never bothered to look outside. Manager did call and gratuitously offer to not charge me! I guess they shut curbside down really early when it gets dark early.
They have lost my business forever.
I should mention that the managers call to not charge me was really nice since I never got my fucking food!
The dishwasher at applebees in Lompoc .ca.needs fixed...the lower spray arm falls off..thank you
We were at the Applebees in Quincy Il. we order and it came right out . My husband had a fish fillet the top one was fine but the other two were not done in the center. Raw fish isn't his thing.I told the waitress and she had the manager to come and talk to us I just wanted them to know to cook the fish longer. He was very kind and bought our supper I was more willing to pay for mine it was fine. He said no we thank him many times. We will come back.thank you
My husband and I LOVE Applebee's!! We live about 30 miles south of St Louis in Herculaneum MO. We would LOVE to have you open a restaurant in our area! We currently have a Cracker Barrel, Dairy Queen, Subway and La Chata Mexican restaurant. This is a great start, but we want to improve. We have Great interstate visibility. We have invested thousands of $s in infrastructure and have a capable workforce that can make you money!! Please respond if you would like to see what we have to offer!
We visited the store in Cathedral City Ca. on 09/17 for my birthday dinner. we ordered the 8 oz. steak for $16.49 or $32.00 a pound. I can see why sales are not up. This was the Worst steak I have order or cooked my self in over 40 years. Choice is a joke. There was no tenderness or any marbling seen. I got suckered in by the email 2-1. I clearly notice a degrading of food quality. It was bad enough for us to never go back and tell 20 friends to skip it. The server tried but this is not a place people should spend their money at other than the bar.
I recently visited applebees on Dixie Highway in Louisville Kentucky. It was for a family member's birthday. It was the absolute WORST experience that I have ever had at restaurant. I'm not sure what good this comment will do, but I that things change really soon. The food was cold. The wait time was over 2 hours. Items that were on the menu, were unavailable. The manager was rude. The kitchen staff had a fight that was so loud we could hear at our dirty table. I will not be spending my money in that establishment again. I would rather pass up that Applebees and drive a few blocks further to Golden Corral.
My thoughts and review of:
841 W Johnson St
Fond du Lac, Wisconsin
I would just like to know if it is company regulation for employees to be on their phones before, during, or after their shift, while on company property? Posting on facebook, instagram, twitter, taking selfies or whatever it is that they are doing on their cell phones.
Still in uniform. You know that sent me and my family mixed messages about this location. That they care about their social life, but not their customers or the appearance of the company. What kind of service/business are you running?
Applebees got their third strike, and no time outs. Will never eat at applebees again. Steak not done,food cold, did not ask about refilling drinks. We order a bowl of chili for an appetizer an got a bowl of taco meat, asked what this was they said our chili. They never took the dirty dishes from the table , we would put them to the front for waiter to take and they would push they back when our dinners came. My second grader can do better then the services we received. Paid the from the table waited 10 minutes for the receipt. This is shameful.
Applebee's Guaynabo, Puerto Rico...Sept.19,2016...6:30-8:20pmARRIVED EARLY...only 2 other tables in restaurant. At the end of hallway, there were about 20 50-ish aged men & women seated....during the entire time I was there they were screaming/hollering...the manager named Wilmarie allegedly went to the table to tell them to settle down after I complained along with about 6 other tables that complained as well....the group continued with the yelling... I complained 2 more times to this useless manager....to which she blatantly lied to my face giving excuses as to why she couldn't ask these imbeciles to leave...I stated to her that in the mainland United States this type of behavior wouldn't be tolerated & they'd be kicked out period. I told her you risk losing 12 tables of decent customers to those losers that are yelling & carrying on?!! She continued to give excuses . I asked for a comp on my dinner since the experience there was of pure aggravation. This stupid manager, Wilmarie didn't bother to give the comp. What A TOTAL LOSER RESTAURANT!!! LOSER, SPINELESS MANAGERS! WORST EXPERIENCE EVER!!!!
I was an employee of applebee's this is the worst company I've worked for in 15 years of restaurant experience. No team work the staff is very rude and lazy. I was employed a month an didn't receive a check. So now I will report to the labor board. I'm a single mom with bills. The food is terrible an the restaurant.