Information, reviews and public commentary for US companies

 

AppleBee's

Rating
0.808255
Web
http://www.applebees.com
Address
11201 Renner Blvd.
Lenexa, KS
66219
Contact
Michael Archer
Role
President
Phone
(913) 890-0100
Twitter IDs
@Applebees
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Taylor howell - 6 h 40 m ago

0

I was visiting your applebees in conyers and got told it was last call at 1230... yall are open till1...

Very very dissapointed

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Anonymous - 13 h 16 m ago

0

Just left an Applebee's in Tucson,Az on Ina bartender was Rick placed an order waiting about 15-20 min my food never came out finish my drink so asked if I could pay for my drink and leave then he gets an additude with me because they don't know how to do their job right the manager never came out that was the WORST experience I've ever had and I've had some bad

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Anonymous - 1 d 7 h ago

0

Just left restaurant in Tucson Az. We were set at a booth.waited 15 minutes. No one came. Went to the hosts at front door and asked if that was normal.Didn't say much. Went back to our booth and waited 5 minutes more . Got up and left. On the way out one host said have a nice night. Suprised me the hosts to time out of their conversation with their 2 friends. DON'T waste your time at that place

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Anonymous - 8 d 20 h ago

In light of the news about Applebee's firing workers for racial profiling, my organization has launched an intensive investigation on other issues that have occurred regarding Applebee's. Upon our finding, we will be asking the Black community to boycott all Applebee's until they institute a formal policy of racial issues. We want Applebee's to appoint an internal dept in charge of these types of issues. We are also calling for Applebee's to appoint minorities to its board of directors and hire minorities in its upper level management ranks. Until these demands are adhered to we will we hit Applebee's bottom line. The CEO may contact me if, at all, he would like to discuss these issues. Dwayne Dye (hidden) or (hidden)

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Anon - 1 d 16 h ago

What a ridiculous statement you've made. Racial profiling? Anybody that's ever worked in the food service industry knows, certain groups of people don't tip. These same people accuse everyone that disagrees with them of racism, despite the horrible manners and often barbaric behavior in public. Society learns from the past that certain groups of people are the worst behaved and the least generous. These people have morphed into a group of victims. They'll find racism in anything. As long as they keep this type of crappy behavior up, the rest of society won't be giving them respect. It's ruining our country. 13% of the population is ruining it for the rest of the 310 million people. Not all of these people are over the top theatrical cry babies.

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Anonymous - 1 d 8 h ago

0

Went to Applebee's this evening for a nice dinner after the movies, order food and country music was playing when we walked in softly. While we were waiting for our food the manager and two servers were playing the jukebox, Gangster rap loudly, not a very pleasant dining experience at all and it definitely reflected in the people that were there, families with children, not very appropriate music to be played during dinner. We will not be going back there again!

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Anonymous - 1 d 11 h ago

Applebee's in the 5400 block of West Broad St.Richmond Va. per usual my curbside order was WRONG! The manager (Jeffrey) took the order. I was really hoping the order would be fixed properly for a change. The last five orders have been made WRONG. I called Jeffrey to no avail about the wrong order. Your manager is not doing his job!!! Your staff has poor leadership and I won't be returning to your restaurant EVER!!!

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Karen - 1 d 11 h ago

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You can close every Applebee's ever opened since, in 2007, a local restaurant fostered, maybe even encouraged, young waitress exploitation of elderly, widowed males. Even after speaking with the manager and meeting with an assistant manager, being told there was "nothing they could do." This experience ripped a family apart. Close 'em all if this is your mode of operation.

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Anonymous - 1 d 12 h ago

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The experience I had at the Applebee locaton on 129 Alcoa Tennessee was not good at all this evening .First of all he brings out something I totally did not order ,then comes back with fries and said that should hold me over until I get my steak by the time I did get my steak my boyfriend had already finished his food ,then I was not even finished earing myself and the waiter comes and grabs my plate without even asking if I am done and takes off with it .If I ever go back Josh that waited on us will not be my waiter the service was absolutely terrible .

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Michelle C. - 1 d 13 h ago

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We just learned that they fired one of the best bartenders at my Local Applebees over some petty drama. She was the entire reason that we, and a few others (20 or so people) went on a weekly basis, sometimes multiple times in a week. I don't think ill be going back. If this is how management deals with internal issues, by listening to he said/ she said drama then kicking their most complimented worker out the door, no thanks. I don't want to support a corporation that treats their employees like dirt due to drama started by a newbie.

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The worst ever! - 2 d 7 h ago

0

My grandkids (9 & 6) and I had the worst experience ever tonight at the Applebee's in Knightdale, NC. I ordered a cheeseburger plain basically just the meat cheese and bun. Sure enough after a 40 minute wait for our food the burger arrived with onion bacon ketchup etc. When I reminded the waitress of what we asked for' she decided to get smart and direct her response to my grandson. She told him that he got what he asked for when I was the one who ordered the food. I wanted to jump across the table but since I had my babies with me I decided to speak with a manager. The manager apologized however allowed the waitress to continue to walk by me and make sly remarks while the host laughed as if she was being cute. Talk about using restraint as this could have ended terribly. She was the most unprofessional server that I have ever seen in my entire life. Lastly, her behavior was so upsetting until my grandson started to cry and my grand-daughter ended up throwing up her food later that night! I plan to speak with someone at the corporate office and will never eat there again! Word of advice to the employees at Applebee's- you really need to research and find examples of what good customer service is and is not? I don't expect this restaurant to last much longer with workers like the waitress that we had, SMH!

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Brittney - 2 d 10 h ago

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Went to Applebees in Savannah,Ga we were told the wait was 15-20minutes. We asked the question why due to the fact restaurant was empty we were told they didn't have enough wait staff to serve us and they were waiting for them to arrive. We then proceeded ask if we can speak to a manager. The manager Steve came to the front spoke with two of his employees and walked away not even acknowledging us. It shocked me when i turned around to see whole front area was packed with people that followed after us and they were all told the same time frame 15-20 minutes..... they then seated us at a booth that would 4 adults comfortably, we had 6 adults and 2 toddlers. i told the gentleman we couldnt fit and he told me "this is what she wrote you down for". Another lady came and said....we can pull two hightops together in the bar..... i said excuse me ma'am i have TWO toddlers.... long story short we finally were seated. Service was very slow when we were seated. My kids were tired cold hungry and ready to go home. Overall it was a terrible experience.

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applebee's sucks - 2 d 14 h ago

1

went to apple bee's in chehalis wa 2 nites ago i had a top sirloin potatoes and i gotta say i have had better tasting and better cooked steak at Denny's now that doesn't say much for Denny's cause their food aint the best either but its better than the bee's and cheaper after the other nite its not eating good in the neighborhood

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Anonymous - 2 d 18 h ago

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We went to Applebee's in Plattsburgh, NY last night for dinner. Our servers nametag read "Hank the Tank". After taking our order he proceeded to the table that came in after us for a long conversation before actually putting our order in. My husband received his meal of shrimp stir fry that was so dry he didn't even bother to take a bite until asking for some sauce. After sitting there for 5 minutes I finally saw Hank and I got up from table and asked him for a side of sauce please. He then proceeded to bring change to the table directly across from us, which was not a problem. However, he then had at least a 5 min conversation with a gentlemen who had already eaten and paid about his days of playing football. My husband then loudly asked him if he could possibly get his sauce, after a few more min he then went and returned with the sauce and couldn't understand our frustration as he was visiting with the elderly gentlemen. We asked for a bill and stated we weren't paying for the stir fry. Then the manager arrives at our table to see what the problem is. He then proceeds to tell us that Hank was visiting with a customer. Totally unable to grasp the fact that we are customers too and were waiting. Very very poor food quality and probably the absolutely worst service we have ever received....server and manager. Oh yes and Hank had to tell us that he was an excellent server. Well maybe for someone else but certainly not for us. The proper thing would have been to very politely excuse himself from the conversation and take care of his customers who hadn't eaten yet. That really should not have been that hard for Hank or his manager to figure out. DO NOT recommend Applebee's in Plattsburgh, NY!!

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Tara - 3 d 7 h ago

0

My teenage daughter worked at the Ridge Road Applebees in Wichita, KS. She has not received her W2 yet. She has called the location and was told to get on a new website "my applebees" and request it. She was not given any information or a login. She has called corporate and got no response. It is not an employee's responsibility to chase down their W2. It was a bad place to work, dirty, drugs, drama and now this?? Ridiculous!

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Anonymous - 2 d 20 h ago

I'm waiting for mine too. Did she call them? I hate having to do this.

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Anonymous - 3 d 10 h ago

Athens Tn, such got served bourbon street strip and chicken, only they said the potatoes would be out in a few minutes..... I am 61 and for my 60 Birthday me and a buddy went there and since I live close I didn't have ID, I was turned down with my 50 year old friend who has his, went to Ruby Tuesday and they never thought to ask somebody Byron in the 50s..... place is going down fast and I hate that for what it used to be..... Have a great day......

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S Butlet - 5 d 11 h ago

0

We where at the Applebee's in McDonough, GA and our 4 year old grandson slipped on pee on the men's bathroom floor. One foot went under him and the other one went straight out in front of him and he intstanly started crying his back hurt. His mother spoke with the GM he said ok and walked away. About 5 minutes later he walked out the front door where he was parked right in the front door...walked past us like we where not even there. Should his parents have to take him to the hospital WHO will pay his bills?

Every time we come to this Applebee's the service sucks!

I would like a response from someone at Applebee's Corporate!

It has been 30 since this has taken place and sad to say the pee is still in the floor, I have a photo!

I can't believe the gross negligence of Applebee's

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Flame Finess - 4 d 15 h ago

0

I'm sorry to say this, but i am not surprised and can definitely believe it, hell they are all underpaid, so thats why they don't care!

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Kerri Cross - 3 d 13 h ago

I'm curious, have you heard from them yet? I sent them a message and haven't heard back. We're considering contacting law enforcement and possibly a lawsuit if they don't respond.

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Neenee - 4 d 8 h ago

Terrible horrible service food was very nasty and cold

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LuAnn Davis - 4 d 9 h ago

1

We were not pleased with the service or food at the Applebee's in White Marsh Maryland. Took forever for a waitress to come and take our order. Food was just ok for 3 people in our party of 6. For the other 3 it was not good. I had a chicken breast with baked potato that was not cook through and string beans that were not good at all. I asked for another baked potato and never got. The waitress kept saying it would be out soon but 30 minutes after everyone was finished eating we left. The waitress never came and checked on our table we had to flag her down whenever we needed something,like silverware and napkins because we had our food and nothing to eat it with. Other 2 meals were not acceptable either. Very poor service and food.

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Stephanie - 4 d 10 h ago

0

The Applebees in Knightdale NC is the absolute most disgusting place I've ever eaten. It use to be decent. But I've given it three tries over last six months. I am not going to take the time to comment on the taste of the food I had to send back on the last 2 visits. (The employees that sit on the benches at the front of the restaurant, while on their phones, isnt impressive. Especially when one was our waitress.) I tried one more time tonight with a take out pecan sandie and the brownie was so hard I threw it away. I feel sick to my stomach. I've lived here for 20 years and I've never been in a restaurant as bad as this one. Just nasty

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J m - 5 d 11 h ago

Food great, customer service BAD, SOME EMPLOYEES are just as bad.

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Anonymous - 6 d 8 h ago

0

I go to your winter haven Fl location all the time. My friends and I have always sat outside it is a memory thing for us and we spend a ton of money on drinks and food many many times a month and no matter what time of the day I go we are never aloud to sit outside excuses have been they are short on servers they don't sit out there or now someone shot in the parking lot once so they will never have sitting outside after 10:30 again. I literally have left ten times now because I can not sit outside with over five people each time. I am not the only one upset in this town about this but I know many people have stopped going. I will never return again. My number (hidden). Thanks for ruining my favorite place !

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