my family we to applebees 12/31/14 .the 3 of us was seated and a waitress was assigned to our table when i saw who the waitress was i said o no we had her one other time and had a haed time with her .i turned herin and . decided to try again on the 31st and went in got seated and guess what same waitress .we wanted to give her a chace again sowe gave her our oders .tookus 45 min to get food and then it was wrong not the kitchens error hers .so if you go to middletown Ny to applebees donr set were your waitress is Nancy you will be sorry .
I was a customer of Applebee g or many years, not ever agai. The store in Canandaigua. New York an employee, dad died .management would not
not give him time off I think t hat stinks I w ill t e 'll my friends not to go t o
Applebee ever again . We all think it not good for y our employees
I visited your store in Bedford, Texas yesterday, Veteran's Day. My sister, son and I were greeted at the door, it was about 8pm, there was no wait and we were taken directly to our table. We sat maybe 10 minutes waiting to be greeted at the table to no avail. A couple was seated at the booth next to ours an was immediately greeted. May 5 minutes went by and a lady addressed our table, asked for our drink order, and being that we had already waited 15 minutes, we knew exactly what we wanted and ordered our dinner. Our drinks were brought to our table 10 minutes later by a different waitress. About 35 minutes later another waitress delivered my sons mini burgers, and my meal was brought out ice cold, my sister never received her bowl of soup. I asked for for a manager in which Kristy showed up 10 minutes later with a steak in hand. I let her know what my issue was, let her know my sister had yet to receive her soup. Kristy apologized, offered to box up my food and get my sister a bowl of soup togo in which she declined. Kristy apologized more than once because I'm a disabled Vet and this was the 2nd establishment in which we experienced bad service. The other manager on duty was very rude, and disrespectful, when we were trying to tell him how helpful Kristy was handling our horrible service he completely ignored us and walked away
I visited your store in Winston Salem N. Patterson Ave. on November,06 2014. I have eaten at this store previously, but have never had service like this. Your server Beth F was AMAZING , she was really friendly and had a great knowledge of your menu and displayed a fantastic work ethic ! Don't let this sever ever leave your company she really represents you extremely well .What an asset to your company ! Don't take my word for it go see for yourselves , I think you have a potential store or district manager in your employment. By the way the food was Great and Beth made the dining experience wonderful , we will definitely ask for her from now on . Thanks , William Whitley, Pfafftown NC 27040
Tonight my wife and I visited Applebee's in Lacey, WA and after waiting 35 minutes for our order, and having received only a glass of water at our table, we walked out. We thought surely, we would have been brought our soup, salad and/or appetizer by this time while our meal was being prepared. We overheard a couple at the bar also complaining about their meal not arriving. My wife noted there were 9 tables in the restaurant that were empty, so it wasn't crowded. My wife and I had intended to visit every other Sunday, while our sons were in class at our local church, around the corner, but now, considering the poor service, we will find another restaurant to patron.
Stephen P Burke
8238 11th Ct SE
Olympia, WA 98503
Just want to fill you in on Applebees of Gaylord Michigan. The managers are going to run that place into the ground. Corporate Eric East needs to do his job and investigate that place. Most of the servers look like they haven't showered. The GM manger Eric is sleeping with his little girlfriend Samm Vansickle, been seen out with her all over town. Also sleeping with her. She is very favored!!!! Ask all the employees there. Then you have Heather Fisher, sleeps with every employee, doing drugs, workers running that place while she is getting sick in the bathroom. Has a few of the workers living with her and nothing is done. They change dates on products so they are never expired!!! Cleans the place up before Eric East and Jim Price shows up. Really this is the way Applebee of Gaylord Michigan is ran.
Today me and my sister went to Applebee's in Ststesboro Ga we got there @ 5:30 pm the where no tables ready so the hostess ask us to have a seat they where cleaning a table for us. we sat there for 10 min. and another couple came in and the hostess gave them are table and when we look @ her she oh Shit i am sorry i forgot don't know her name but she about 5'5 medium built and afrcian american . We got up and left and will not be back
Went to Kingsport, TN restaurant tonight for a to go order. Got home, half the order was wrong. We ordered chicken wings and got chicken nuggets. I called to let them know the order was incorrect and the girl said that is what we ordered. Well, we ordered chicken WINGS!!!!! and got nuggets. How is that what we ordered? Spoke to the manager who said if we want to bring them back, he'll give us the bone-in kind. I clarified twice -right now?-yep. No other option was given...now or never. Couldn't drive back tonight so we were stuck with soggy breaded nuggets. Oh, he did offer a $5 off next visit. So basically, had the choice to ruin two other people's meals while they waited for this exchange or bite the bullet. Very poor customer service. Wasn't trying to rip them off, just didn't get what we ordered. Don't know if we'll be going back there. Very disappointed!
Every time I hear the latest Applebee Restaurant advertisement on TV, I cringe.
Who ever allowed this ad to be aired, should have made sure that words were
being pronounced correctly. The word Vidalia, is pronounced: v-dl-y.
Christmas 2013 received 3 $15.00 gift cards. Son bought them in Richmond, Va at a Food Lion. Used them in Kingsland, Ga in February 2014. One card had a zero balance. Grrr! Suspecious! Father's day received a $25.00 gift card. Checked on your website balance is 0. Card #3086640000325977942 Pin 2627. 2 out of 5 cards no good!
Have told givers and more do NOT purchase Applebee's gift cards.
Newnan georgia applebees was the worst experience we have ever had. hostess cleria was just down right RUDE. server kelsey would not give us our receipt for she didnt want us to do the survey. she was to busy with her cell phone to wait on us food was cold and servers were eatting instead of working mananger bert was the most phony i have ever seen he did not care at all that our service was HORRIBLE.. Instead he went back to eatting his lunch WILL NEVER GO THERE AGAIN AND WE WILL LET EVERYONE WE KNOW NOT TO GO THERE
Horrible service, never ever going there again.
Have been going to the Applebees on Hughes rd in Madison Al for over a year, used to go to the one on 72S in Bellevue Nashville The last two weeks you have had union people walking in and tonight I could not put up with it anymore, this ,as the other two was verbal about capitalistic companies abusing workers!!!!!!!!!!!!! I spoke up .my friend and I both left, what is your policy about talking politics?
Hello Mr. Acher,
I want to share a story and an idea with you. My future husband and I went out to dinner at AppleBee's with two of his eight chidren. His son Justin said ''You brought a coupon right dad.?'' Randy replied "No son I didn't." ''Wow dad that's not like you'' Justin said. I remembered that they have a senior discount and suggested he may want to use that venue. He asked about the discount and was happy that it applied to him. His son said "Gee dad this time you were the coupon!''
My point is the senior discount program should be promoted more and maybe one day a week specials for children five and under. I love your resturants. Keep up the good work,
50 Beckwith Drive
Plainville, CT 06062
RT @Monty_Savage: I want @Applebees so bad.
I do not want your coupons.I do not want your stinkin surveys loading up my spam.I never opted in for a survey,so do not send me your crapy spam.I can not stand your overpriced frozen food,and fake ass fun atmosphire.Ate there once,thats enough for me.As a former chef i will not deny your employee's the credit they deserve for professionalism,however your food is overpriced and fast foodish.Continue to send unsolcitited spam e-mail to me and i will encourage everyone i know to stay away,after the anti family story's i've seen,wont be hard.
Applebees in Trussville Al. Great store, great people. The GM is Charles. Does a fine job. Lisa the bartender, is awesome. Only complaint. Manage Athony Burson got moved to another store.. Bad move. WE WANT Anthony back at Trussville
Just terrible. I absolutely refuse to eat at AppleBee's. Consistently mediocre food even if the service is ok. It starts and ends with the food folks!
There is something off about Applebee's. For me, it's hard to eat at a place that simply that fake and contrived. Applebee's bills itself as a local, neighborhood restaurant, but it's forced. If the food and service was spectacular, I could see through that, but it simply isn't.
When a new Applebee's opened up in my town, my friends and I went there to eat a few weeks after it had opened. On the walls were lots of pictures of the local high school sports teams, celebrating championships from ten years earlier. There were photos of local celebrities, and other "neighborhood" things all over the restaurant. The place was trying to seem like it had been an integral part of the town, but it had just been open three weeks!
The food itself was OK. The quality and selection that you get at a number of other chain restaurants. The service is a little less than OK. The few times I've been there, it seems that the employees are way more interested in talking to their colleagues than they are in serving the customers.
I have been to Applebee's a few times now, but I can never shake that uncomfortable feeling of falsity that is there. Maybe the concept of fake neighborhood restaurants works for them, they seem to do fairly well. But it's a lie, and makes me want to go somewhere that knows what it is.
I want @Applebees so bad.
I want to go to a buffet or @Applebees I haven't gone out for dinner since the japanese steakhouse, a month ago @boobs78
No longer an @applebees virgin!
Great dinnna date at @Applebees
RT @Applebees: @TheWarden9 @BenSjodin09 We like the way you think Mitch!