Information, reviews and public commentary for US companies

 

AppleBee's

Rating
0.800752
Web
http://www.applebees.com
Address
11201 Renner Blvd.
Lenexa, KS
66219
Contact
Michael Archer
Role
President
Phone
(913) 890-0100
Twitter IDs
@Applebees
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raquelnjim@comcast.net - 4 h 9 m ago

0

I frequent Applebee's 2 to 3 times a week. I've always had great drinks and service until today when I went as usual to the one in Dover New Hampshire and sat at the bar as usual. I ordered my usual brewtus Long Island ice tea top shelf. It tasted horrible and when I told the young man I said top shelf and I saw u put Smirnoff in it he started arguing with me telling me that was top shelf. I explained to him it tasted horrible and still he continued to argue the point. I told him my son works at Applebee's and he told me my son was incorrect. At this point not once had he asked to make me another but did say " I'll still have to charge you for it." My husband and friends go there like I said before more than twice a week, we even have our family gathering there but no more. The manager didn't even come out to see or even talk to us. The worse part of it all was that the young man continued to argue finally he responded with an attitude do you want me to make you another. I've never ever have been treated this way and the majority of the servers know us. I WILL NEVER EVER GO BACK TO APPLEBEES AGAIN. I'll make sure my friends don't go there either.

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coleman5137@gmail.com - 8 h 15 m ago

0

Ruined MY Birthday~~~It is not the First time we have been to our neighborhood apple bee's...every time we go we are dis appointed and every rime there is an excuse...this time it is unforgivable....they had the nerve to serve me butter from another patron's meal....first there was not enough in there to butter a corner piece of bread..but upon looking we saw food particles from something else in there....the food was cold...served the wrong food and made the waiter apologise for it...the manager said another manager was cooking and she was expediting..well missy did ya not look at the ticket....well there's more but the more I write the madder I am getting again...will wait for corp to respond...oh and did call the number on the store front ..still waiting for a response...and my birthday was the 21st...do not go to apple bees on frankford and marsh in carrollton texas...

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One unhappy Texan - 8 h 37 m ago

0

Last Thursday,, July 21st, I had occasion to visit the Applebee's store in the Richmond airport. My girlfriend and I stopped in for Bloody Mary's. Imagine our surprise when the bill for TWO drinks arrived for $21 dollars and change. When I questioned the bartender about a $4 charge she informed me the charge was for the Bloody Mary mix! Really?

Then a couple of hours later I had to return to the scene of the crime for lunch, since there were no other restaurants in the terminal. I would comment on the service except there wasn't any, and the smell reminded me of a floor mopped with a dirty mop. After watching three customers that were seated after me, receive their orders. I asked a waitress if she would check on my order. She did, informing me, "there was a problem" in the kitchen. When my burger finally arrived the NHL could have used it as a puck. To Applebee's I can honestly say... Never again.

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Barry Ward - 1 d 40 s ago

0

There is a serious issue with the drain lines / sewage at the Decatur, Al location! I'm a regular for 12 years and I'll keep coming for the employees. Whatever it takes to fix this will be a hell of a lot cheaper than the lawsuit that it is about to happen!! It was awful tonight and patrons have to walk through sewage to get to restrooms! And every employee is in it !!! Something better get done tonight or you 'll lose your ass !! Ridiculous!!!

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glennandjoy2010@gmail.com - 1 d ago

0

Went to Knoxville Applebee's 07/23/2016. Normally big fan of food. Not this time. Ordered fries, brought potatoes. Ordered well done Bourbon st. Steak. Brought if, pink in the middle. Then when we tasted it, no seasoning. Tried to tell the mgr. He checked, out of seasoning, tried to pass it off by using another seasoning. Deceitful. No silverware at beginning . Had to ask, no saucer for appetizers, had to ask. Will not be back there.

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Kim - 1 d 26 m ago

0

Went to Apple bees in meridian ms waited over 20 mins to get waited on! Also to many people standing around not doing anything! Management standing around as well. On female manager conversed with a customer for over 20 mins. If that many people is on a shift someone should be working!! My experience was HORRIBLE. 7/22/16

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Jessie - 1 d ago

2

I absolutely love Applebees and now with the online ordering and pickup makes life so easy after work well I orderd my food and was supposed to get 5$ off online order..... didn't get it I ordered 2 salads got only 1 also ordered a side of grilled vegetables and brownie bites ugh not received I will say that the bourbon steak with parmesan shrimp was awesome as was the burger but everyone not getting what they ordered for dinner was disappointing! Cost 50$ which is not bad considering we spend at least 75-100$ probably 2-3 a month . Called to explain no answer I understand Saturday and busy but still very unhappy with all the compliments we gave to Applebees to friends and then this upsetting dinner.

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Rhonda Mims Carter - 1 d 24 h ago

0

FLORENCE SC. Sat. July 23, 2016. Restaurant was hot. Waited 20 minutes and did not get waited on. Bad bad atmosphere as well. Left and will not return!

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Anonymous - 1 d ago

Your new side salad plates are so stupid. They're tiny. Everything falls off. (Pittsburgh, PA)

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Monique Alparrawe - 1 d 14 h ago

Hi I just wanted to let you know that I never received my birthday coupon

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Money out the winder. - 2 d ago

So I'm in Goldsboro nc. How much money does each chair at the bar make a day? Why you ask. There's a fan sitting on the bar taking up.3 chairs. Just asking. If it was my franchise I'd be upset.

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Anonymous - 2 d 24 h ago

0

Evidently applebee's does not read these reviews! We've been complaining about no AC in the Saginaw store for over two months! We're done! Off to Chili's in Lake Worth where they care about their customers!

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Bsmith - 2 d ago

I have been loyal customers at the mooresville in location for last 8 years along with my wife. About twice a week we would go in for dinner. We always were greeted and had several visits from one of your employees, which has recently retired from your shelbyville in location, without any reconnection from couprate. Just to let you know that due to the way you treat long term employees, we will no longer visit your business.

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Jim H - 3 d ago

2

As a traveler you have a certain expectation of quality in what you order. I frequent a location near Denver Interntional Airport and have never had an issue. Today I can't put into words how bad the food was. I ordered the Southwest Steak Salad and couldn't have been more disappointed in what I received. The steak was not cooked to order, it was drowned in some oily seasoning and the salad portion was underwhelming. Both bartenders asked how the food was and they were told it was not good. The first ignored the comment and the second asked if they could replace it, sadly I was so disappointed and hungry I ate the salad and left the steak. No manager ever approached me to inquire. Needless to say in this area there are several other establishments that will value my business. I will just go there. Date 072116. Check number 8482-406328 at 16485 40th Circle, Aurora CO 80011. This will be the last check I ever receive from Applebees.

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S. V. Reddy - 3 d ago

0

This review is about Applebee's Beckley, WV

Food was bad, service was worse, attitude of the waitress was the worst.

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Anonymous - 3 d ago

Horrible service, employees kept my credit card, then when I went to optain it, the supervisor took an hour to retuning my card or even talk to me east Ridge in Rochester ny,

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Maggie Fox - 3 d 18 h ago

5

I would like to commend a special waitress named Sharisse J. who went out of her way to make our dining experience most enjoyable. Her attitude and demeanor was extreemly plesantand sincere. I would go back again, just nto see her.

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Marcia - 4 d ago

4

I was excited to go to lunch today cause I wanted to try the new salad but....I was disappointed with the selection. I didn't care for any of them by the description. I would have like a salad of greens, tomato, avocado maybe some mushrooms and a choice of chicken or steak. just simple. Thanks for you time.

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Anonymous - 4 d ago

Lea fine is the manager on duty (hidden)

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Anonymous - 4 d ago

Hi

I like to high dust and clean your ceilings please call me Hope Van Fossan ncwln. Caruso care ...

And you do have great food...

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N and T - 4 d 19 h ago

0

I have alot of allergies and I could eat the cheddar broccoli soup and the potatoe soup BUT they took those two soups off the menu!!! We used to go to Applebees all the time, but since they did away with the two items I could eat without problems we don't go there very often!! They also seem to put all the good AMERICAN foods, like the two soups and potatoe skins and cater to the people who like spicy foods, mexican, cajun, etc!!!!!! We need a restaurant that actually has American type food! I am sooooooo disappointed Applebees changes!!! My husband and I had just started going every week so we could enjoy playing trivia and eating the delicious soups!!

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Anonymous - 5 d ago

0

Went to AB on 350 hwy told them of allergies still gave me food im allergic to good was beyond grease mess never seen anythng like it

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Scott higbie - 5 d ago

1

I 5hink Applebee's must be on its way out,

Our applebees in virginia beach use to be so nice and clean, and great service, in the past month we went twice to this location 4040 Virginia Beach Blvd, Virginia Beach, VA 23452

And it ise to be very nice also, but all of them in our area seem to be under management that does not care, the restaurants are very dirty now, and service is very iffy, the bathroom was so dirty at this location i could not believe it.

I really always liked applebees buty wife and i both said if everything is this dirty, im afraid of what th kitchen looks like.

I must say the young lady christine from Washington state was very nice and gave great service on our second visit this month.

Im only writing this because i really hate to see good places like this go down hill, and its usually because who ever owns it is not paying, and hiring good management.

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Nancy - 6 d 5 h ago

5

There seems to be only negative comments about Applebees. What about for the people that actually enjoy themselves? SAY SOMETHING!!! People are always so quick to the negative. It's APPLEBEES PEOPLE! If it aint a 5 star restraint quit complaining. You get what you pay for!

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Anonymous - 5 d ago

Do you see a response from their cooporate office no one cares, I called the phone rang 20 time and hung up , you can get good food anywhere if the staff care

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