I recently moved to the North Charleston about a month ago. Huge fan of Applebee's. Went to this location for the first time, and it was absolutely terrible. Waited about 10 minutes to even be acknowledged standing at the host stand, and then another 20 minutes before being sat down. It was very busy, and only had about two servers. Waited a complete 45 minutes and no one came to take our drinks, or ask us anything. Considering they were so busy that night, I wanted to give it another chance this past Saturday. The food was awful, the bartender had no personality what's so ever, he was so slow, and acted like he couldn't multi-task at all. It smelled awful, was nasty around the bar, food all over the floor. Spent $25.99 on food, and a $5 tip. $30.99 for crappy food, and service! This is by far the worst Applebee's I have ever been too. I've given it more than once chance, and have decided, I will go out of my way to find a different one to eat at if i want it that much. Please consider contacting management here, and doing some more training or hiring. This place needs new management, new staff, new everything! If you click on the link below you will see, I'm not the only who who feels this way. https://www.yelp.com/biz/applebees-north-charleston-6?fsid=7PsfZCvWskJBBehxsltp9w
I love the Applebees on Moorefield Park Dr in Richmond, VA. I come in multiple times a month for the amazing service and food.
However I wish there were certain things on your menu to adapt to the non-meat eating population. I thought maybe a delicious black bean burger would be amazing! And other options you may think of. And my nana really misses the oriental chicken wrap. It was very good as well.
I love this establishment and just thought I would make a few suggestions that would broaden your clientele.
Had the WORSE experience in Jacksonville, Florida. We went to applebees on 103rd while visiting family members. The manager MORRIS CUMMINGS is the WORSE I have seen in a long time. He is racist against white men with a black wife. He approach our table and asked how everything was as I has about to answer he politely told me he was speaking to my wife. And I told him if he was speaking to my wife you are speaking to me. He replied your wife and walked away saying he don't know what this world is coming too. I love my wife and her color and we will NEVER visit this location again. Hey racist people can marry who they want to get over it.
I went to the Applebee's in Memphis at 1571 Sycamore View at 10:15 P.M. on 05/01/16. The dining experience was absolutely terrible. Our waitress was horrible. My food came out 20 minutes prior to my guest's food. My vegetable came out 25 minutes later. I had to walk around the restaurant to find silverware to eat with. I never received a refill. I found something in my salmon . Our waitress Chelsea hardly did much other than laugh and joke with friends at another table. The Manager remade the salmon, but clearly didn't care about the poor service that we received. With my friends' credit card in her hand she went back to her friends' table to socialize some more. Never returning!
Very unprofessional waitress at the West Branch location Linda was on her name tag. Also witnessed her harassing another waitress and then laughing about it with yet another waitress in a different section. My husband and I were appalled and we didn't understand why management would allow this to go on. Very disappointed.
I usually like Applebee's but our visit today in Duglasville was less than desirable.The bathrooms were very dirty, the main dining area was kind of dirty and just didn't feel clean. The food was fairly okay as was the service, but it was very subpar to my normal experience at an Applebees.
I went to applebees on eau gallue and wickham in melbourne fl today. We usually have just an ok experience., however today was a horrible awful experience., we waited over an hour for our two for twenty items ., my baked potato., steak ., and broccoli was ice cold and coyld not be eaten., i called management later and they were unwilling to make it right in any way. Will never go back.
We love the riblets our favorite. Now they are discontinued.
I had poor service drom the manager yes manager I ordered apps before ordering I asked my waiter what was the specials that night and he said half price apps ok fine we ordered our apps and when the check came out 3 out of 4 of the apps did not come off half off so I addressed the issue with the waiter and he went tonasl the manager who stated that only a select few were half off which I was never informed as I explained to him and he just stated well im sorry and started to walk off ..first off thats poor customer service there if I stated to him I was never informed that only a select few was half off when I asked the waiter what where the specials he stated apps where half off then the MANAGER says "well you should have asked what apps are half off" NO I do not work for Applebees if I ask whats the specials just as you told me the select few he should have. The manager still showed no concern or care or offer to adjust the bill. I believe his name was James Instead of showing out right there I said I will just call corporate.
Don't try to work at the 40356 location unless u r an ugly girl bc the manager Monroe hayes baby momma won't let him hire anyone whom she feels threatened by. Especially after he sleeps with servers there.
Not happy with the menu. The sides are HORRIBLE. there's literally 4 different kind of fries, 2 different kind of mashed potatoes, and vegetables. Can you guys have more variety or are you going to force someone to get something they dont want because you guys have NOTHING ELSE. no one cares about fries enough so i don't understand why there are FOUR different kind of fries but nothing else on the menu. Horrible horrible horrible!!! My friends and i are furious because when we go to eat we would like to have a variety of sides so we arent forced to et something we dont want.
No complaints really! I just want the shrimp scampi linguine back! It was awesome! #BringBackShrimpScampiLinguine
Sencerly someone needs to update the store on centeral & camelback? Now I know why anyone with class does not go there anymore !!!?? The food might taste good but your sick as hell the next day. I would strongly suggest a remodel and a check &see call to health inspector ASAP !!!!!????
Had an awful experience tonight at Applebees Carrollton Ga. First off my bofyfriend ordered one of the new quesadillas.....only to find out they were out of it. Next I ordered the crispy brewhouse chicken, I have ordered this same entree at numerous locations including the carrollton one. When i received my order and took the first bite the chicken taste veey rubbery. Long story short sent oreder back and order chicken fingers extra crispy only to receive my order with my plate full of grease with greasy fingerprints all over the plate. Order a house magarita with strawberry and mango frozen...I couldnt taste the liquor for one and the drink looked nothing like my previous same order drinks. This was jus strawberry no mango normally my drink is swirl of strawberry and mango meaning u can clearly see strawberry on too then mango and so on. I order the same thing at applebees everytime I go and to receive such poor quality in the food and drinks tonight. I wont be going back again because I couldve easily spent my money at Mcdonalds and still came out cheaper thn 26.00. I will let family and friends know of the HORRIBLE experience.
We LOVE going to Applebee's in our little town. We go once a week. We LOVE one of the waitresses that work there. Our first time there she recommended Greenbean Crispers. We fell in LOVE with them and the horseradish sauce they came with. You then proceeded to get rid of the horseradish sauce and put some lemon tarter tasting sauce. (Bad choice) Ok.. We continue to go for the crispers, THEN!!! You proceed to then get rid of the crispers!!!! WHAT IN THE HELL WERE YOU THINKING!?!?!!! The only reason we go there... And you take them away. The food is always mediocre at best, and you push these new menu items that taste like poo.. You have lost 2 long time customers because you took away one of the tastiest items you had... To push some nonsense item that will probably taste like poo along with your lemon tarter sauce. Shame on you applebees.
I received horrible service last night. Server saw my glass was empty. Did not offer a refill. Did not offer a carry out bag. She was disrespectful. I told the manager. He offered to adjust the check, but didn't. What is wrong with this place?
We have three good bartenders Cheyenne Mitchell and Paul You can get rid of Frankie Jame and the rest of the Lops around hereThis bar use to be badass
I went to the Applebees on 8 mile in Detroit.WORSE SERVICE EVER!!!CUSTOMER SERVICE THERE IS UNACCEPTABLE.I ordered the 2 for 10 which was spinach dip and buffalo wings.never recieved the wings waitress never even came back to check to see how the wings were or even if I did recieve.killer part another waitress comes and bring the bill which I never asked for I told her you can take the wings off cuss I never recieved them.she sends the manager over and the manager tells me he has to go and check the cameras.I think that was very unprofessional.which I inderstand now why your employees there are the way they are.very unsatisfied and will never take my business there again!!
The Applebee's in Lebanon Va has the rudest Waiter and waitresses I have ever came in to contact with in my life. Service Sucks!
Terrible worst experience of my life my salad lid wasn't on tight half my salad was in the bag and there was one napkin for two meals and they didn't put lettuce tomato and onion on my moms burger it said it came with it but I guess they didn't know that then I had to go back for my drinks they forgot and the app messed up and I didn't get my five dollars off I would never go there again even if I had a gift card not worth it
One of my favorite dishes at Applebee's is the Bourbon Street steak. I was looking forward to a good steak. We got there, ordered our beverages (lemonade & tea). We began choosing our food and drinking our beverages. We began to order and my wife ordered first (cajun chicken). She got a salad in place of veggies. My turn... I wanted my steak (above). Nope... They changed it from one nice 8-9 oz steak to two 4 oz medallions. OK, I'll order their new 12 oz sirloin.. Nope... Out I'll have the 8oz sirloin.. Nope they had NO MORE steaks!!! I asked, "Are there any steaks? (Figuring it was impossible for a steakhouse to NOT have any steak. Nope.. NO STEAK!!!!) I then ordered the new pork chop. I also ordered a side salad for an extra $3.49. I got it and one side was burned, dry and no real flavor. I was hungry so I ate. The bill came and a charge for 9.98 for 2 salads! I told the server to fig the bill. She came back and was charging $8.00. She said the salads were 2 for $8.00. I showed her the menu which clearly said $3.49. She said there was tax. I had to show her tax was AFTER not included in the price. She grabbed the menu and walked off. She and the manager came back with the corrected bill. I then saw that I was being charged .99 for the new side dish. (It was dimly lit in the building so I never saw the price as it was written on a black menu in dark red print). Then we paid the bill. When the server was coming back my wife told me that we were still over charged because we got a $3.49 charge for her salad. (Remember, it was in place of her veggie, as a side dish, so no charge). By then I was too mad to say anything..... NEVER GOING BACK!!!!
I went to the Applebee's in Edgewood Town Center in Pittsburgh Pennsylvania this evening to attempt to have a meal. I have avoided this location for a while even though it is my "Neighborhood Bar and Grill ". There is nothing neighborly about the treatment of customers based on the color of their skin. I have never received the lack of service from other restaurants before but Applebee's is notorious for it. As soon as my party walked in we were met with complaints from the hostess that she had to clean a table for us to be seated. After over 20 minutes of waiting and every guest receiving service my party left. The manager finally chased us out into the parking lot to find out why we left. If he'd payed more attention to the restaurant instead of the baseball game on the television then he wouldn't have to chase unsatisfied customers. This location should close it's doors for good and if this is any indication of how Applebee's corporate office operates then the company as a whole should close.
I'm an employee at applebees in Water Florida.... It's gotta be the worst company I have worked In 20yrs in the kitchen.... Especially the Lady manager Jane rude and sarcastic person.
At dinner with the family, at the 6005 north university drive restaurant. After waiting 35 mins for a burger, and my waitress, I went to get a manager. While waiting in the hall near the kitchen, out comes the manager with my plate, picking the picking out, with her bare hands. To make matters worse after I refuse to accept the plate, we waited an additional 20 mins to a cash out. The manager never came to offer an explanation, nothing!
I want the Three Cheese Chicken Penn dish back thats the reason why i went to Applebee's and now it sucks.