Just had dinner and was very disappointed , my food had no cheese on a 4 mac & cheese dinner then when he brought it back my chicken tenders were nothing more than boneless wings. We never were offered $ off our bill.
Called a car side to go order at Dyersburg TN location and paid online. Went ahead and left a tip online. Waited outside for 20 minutes and end up going in to get it myself. Wow
Took my family to Applebee's on North Clinton Street, Fort Wayne Indiana on 11/28/15. The server was fantastic but no so much for the food.
Two of our entrees came with fries, they were over salted to the point of piles of salt on top of them making them inedible. Our server was embarrassed and told us the manager "makes them" use that much salt. She brought us a plate of unsalted fries and they were perfect - just like that. Isn't there salt and pepper on the tables so the customer can control the salt amount? One other problem was one family member ordered hot wings. The flavor was good but the wings were drowning in sauce also making them difficult to eat. Too much... too much....too much at this Applebees location. The fish was delicious.
I was embarrassed by a manager at an Applebee's in Jacksonville Florida on 103rd ston Friday, he accused me of walking out the week before, demanded I "take care of it". Followed me to my car and stood next to it, held my date inside, I felt threatened,I was embarrassed and felt like I was singled out,, please call me
I ordered two dinner meals for pick up I asked for Rib dinner with mashed potatoes and received rib letter dinner ordered steak dinner with shrimp full of greasy water sides slipped together with steak but in rib let dinner mashed was in separate container I'd like to think this was quality but it just was not I'd like my meals replaced I spent almost 40$ on those dinners (hidden)
Went to the Applebee's in Dothan Alabama on November 27th. Won't ever go back. Halfway through my meal I found a piece of metal about an inch in diameter in my food. I showed it to the manager he said he knew what it was he stated it come from the grill brush. He come and told us the brush was being replaced It's very disgusting I could have swallowed that metal. Will never go back
Just leaving Applebees located in Atlantic City. AMAZING service. Lauren Ritenour(the general mgr) and my server Cindy T, made us feel like we were at a family members home. Their number one concern was our comfort. The food was delicious n the service was fast n efficient. Great job ladies.
I went into applebees 11/28/2015 and I ordered the boneless wings. I requested that I have my wings half and half. The waitress told me in order to get my wings that way I would have to not sit at the bar. She stated that when you dont pay full price for the wings you cant choose two different sauce cause im already getting a discount. I dont think this is fair. If I come to Applebees on my lunch break daily of course I cant afford to pay full price for wings everyday. Basically thats like telling someone you can't customize your sandwich or food because you not paying full price. I had this problem at the other applebees and had to call the corporate office because the waiter was rude. They told me I could get as many different sauces as you wanted. I am about done with all applebees because they are always making their own rules.
Just read these reviews!!!!!
What the h--k ids going on you "family oriented restaurant!!!!!"
GET IT TOGETHER OR GET OUT!!!!!
The one day, THE ONE DAY of the year in which one can partake in a Thanksgiving DINNER, and YOU REALLY FLUBBED IT!!!!!
Plated Dinner: Aesthetically unpleasant;
Turkey: Medallions, pre-processed, rel. cold;
Dressing: GUMMY (!!), used an ice cream scoop, no gravy, rel cold;
Cranberry: Served in one (1) small PLASTIC CUP (!!);
Potatoes, mashed: Rel cold, no gravy;
Corn: Stuck together in clumps (old), overcooked/soft, rel. cold;
COST (!!!!!): $14.06 - tax (8.250%) = $12.99.
i WANT MY MONEY BACK (and more)!!!!!
My husband and I are regular's at our Applebee's neighborhood restaurant on 1305 Loop 1604 West at the Vineyard in San Antonio Texas. We witnessed a confrontation between employees. A white female approached her co workers and started yelling with vulgar language. The confrontation continued towards the back of the kitchen and we heard the whole argument. If we weren't regular's and knew the bartender we would have left. We asked for an apology from the blonde server but she just walked off. Other reason we stayed was because our bartender said we are having a live band tonight and we like listening to live music. Our bartender apologize which he didn't have to do we just hope that this situation regarding that blonde server doesn't happen again. Next time we go in we hope not have that unpleasant blonde server around there is no need to act unprofessional at a family restaurant. We have been coming here for years and have not seen this happened before.
Hi, I was wondering if you folks ever got a response from your post? And just so you know,when called Michael Archer the above mentioned PRESIDENT, direct extension 0707 I got his voicemail. When I called back, I was advised he no longer works at AppleBees! I am a tad concerned one of my favorite, quick and inexpensive restaurants is sinking. I will do a bit of research. Major Leading Management turmoil concerns me in regards to the stock market...... My issue is the Waterloo Iowa location and its non- compliance with the American Disabilities Act. More to come.
Tonight I went to eat with my daughter for our usual mother daughter bonding night and it was a very disturbing experience. We went to the Applebee's at 1305 North West Loop by Blanco and 1604 in San Antonio Texas 78258 at the Vineyards 11/24/2015 and a server with blonde hair had horrible attitude and unnecessary profanity yelling at other employees towards the bar area. The argument was so loud I told my daughter to go and wait for me in the car so I can cash out our ticket and we didn't even finish our meal. Was an awful experience for my daughter to witness I as an adult didn't feel safe when I heard that blonde hair server say she will hit a B**** and starts yelling some more and escalates towards the back of the restaurant. Don't want to go back there again.
you restaurant is horrible I went to the location at west 16th avenue, Hialeah Florida yesterday 11/23/15 around 4:15 then host took me and my family to a table and told us the server be right with you 5min went by n a girl server and a guy kept walking next to us and looked at us and didn't stop to see if we were getting help I told my mom u know what they not even busy that's so disrespectful , im a server i work for ruby Tuesday for 7yrs now and i really though that my restaurant was bad since we have a 30 rule to greet people . but back to the point we got up and were walking the door the host went by us and didn't even ask why we were leaving and not only that your server tell the other server oh 61 is leaving but don't even ask why so sad to had walking to a horrible restaurantt after coming from a long day.
Apple Bees has changed so much through out the year. My husband and I were regulars. We would go every Friday or Saturday night, to enjoy the music and the half off appetizers.. However the menu has changed the people have changed, tonight we had to get up and walk out after we were told there was only one person taking care of 15 tables, that wasn't the problem the problem was when I asked the for lemon and the waiter brought to me with his hands after the bartender passes it to him with her hands, that completely grossed us out because it was for my water how unsanitary was that, unprofessional and disgusting! This apple bees is located in the BVL area the only thing worth going there for is to listen to great music, the DJ continues to be the only thing there that has been there for more than a year!!
We have eaten at Applebees a lot. Met some friends at the Applebees in Brunswick..1421 Town Center Blvd. Brunswick, Ohio 44212. when we arrived our waitress explained that the kitchen was very slow tonight due to the car pick ups..please be patient..the restaurant was not that busy. After waiting over 1 hour for our food, the waitress came over to our table only once during that time, we said we should have gotten a complimentary appetizer or something, our waitress got a little attitude. Our friend asked to see the manager and explained how long we waited..he looked stunned and didn't know what to say..our friend suggested maybe a complimentary dessert would be nice..he agreed. We ate our meal, told the manager what we would like..waited an additional half hour for a brownie while our waitress still displayed an attitude. We will never go to that Applebees again. The whole episode was very unprofessional.
When I waited for an order at the bar I ordered a shot of Frangelico. The bartender Sean poured me a milky white shot...not sure what it was..but it definitely was not Frangelico!
I had the worst experience at the McKnight Road location. Although we got seated very quickly it was down hill from there. We waited 10 min for server. We ordered 2 for $25 meal. Our appetizer and drinks came relatively quick. It took a good 30 to 40 minutes for our dinner. Server passed several times before finally saying "you haven't gotten your food yet" . Another 10 min and when it came with the manager it was cold. Manager had it redone and would comp meal. When it was time to leave we had to pay for our drinks really!!! Really disappointing experience.
I have just had the worst customer service I have ever experienced in my life at the Normandy Blvd location in Jacksonville Florida
The new owners are cheating customers by advertising 2 per 20 meals and adding fine print for extra $2 when for a couple of years customer got used to the 2 for 20 meal. I find it insulting that not even the waiters or management care. I won't be back to applebee
I am with my family at the Applebee's at 1925 Scenic highway in Snellville GA. The service is the worst I have ever experienced from the server to the manager on duty. Despite the bad experience we explained to the mgr on duty and she gave excuses about how busy she has been. It took 30 min to get a cup of tea and another 30 min to get another. We had to make a fuss to get our order taken after being here for 45 min then the food came 30 min later which is dry and cold. The manager and server was not apologetic this was a mess. Alexia C was the server and the mgr did not provide her name.
On 11/19/15 I recently tried to eat at the Applebees in Olive Branch MS. I was greeted at the door and was brought to my table. I sat there and watched people be seated after me and being served drinks and placing their order. 30 minutes pass and still no one comes to my table. I asked the host who is my server (Alexis)and asked to see the manager(Brice). When the manager showed up I stated my complaint, her response was (you don't want to order anything now) and walked away. This is not how it done
My name is Mary Campbell, I have lived in Washington mo for 17 years , used to Love Applebee's !! Last summer we were seated at a booth with the lo let view of splattered food and dead flies in the blinds beside us , needless to say my meal was ruined! They moved us to a diffrent table after u complained. Here we are 5 mnths later..... Those blinds are still nasty .... Splattered with food and dead flies , never will I return there again !!!
I went to AppleBee's on Central Avenue in Toledo, Ohio with my husband on September 7th on labor day for dinner. I ended up getting sick and missing work. The staff told us they were short handed and that they were short a cook also. We waited over a hour to be seated and then when we got our food it was cold. On top of it I got sick from my food and I called the store that I had got sick gave them all my info and they said they would contact corporate and send me out some gift cards for what had happened. I missed work from being sick and I called like 4 times and spoke to 3 different managers and they all said they would handle. I never received a call back from anyone. I will never go here again I would not recommend anyone I know to eat there either. Very disappointed as we were returning customers.
We went to Applebee's in Independence, MO. Worse experience I've ever had in a restaurant! The hostess tried to squeeze 6 of us into a booth. We asked for the empty table but she said it was taken. Waited about 15 minutes for waitress to take our drink order. We finally got to order food and my daughter ordered brisket enchiladas. After 40 minutes the manager came over and said they were out of brisket enchiladas but he would pay my daughters bill if she wanted something else. I asked about our food and was told they were short handed. Finally after 45-50 minutes later we got our food and every thing was wrong or cold. They messed up mine twice and I just gave up and ate it. We had to send my grandson over to interrupt the waitress's conversation so we could get ketsup and silverware. Flagged down another waitress to get refills. She said she would get our waitress. We go to Applebee's frequently for dinner and lunch but after this experience I'm rethinking that. I've never been treated so badly in a restaurant.... BTW...the restaurant was only about a third full..