We own a small business in Montrose, Colorado. One of our new hires was at the Applebees here in Montrose with his wife for lunch. There server was a lady named Megan. She constantly told the table next to them not to go to the Sports bar that we own. Continued to down talk how awful we were for firing her husband. After asking for a recommendation to a bar. The server did not realize she also waiting on our new hire. Our new hire had no idea who she was. He contacted us to let us know about the constant comments. After we told him who she was, he made a complaint to the Manager. Then we looked them up on Facebook, Megan, Thomas and Caren all former employees that were let go for stealing and selling drugs in our establishment were stating that they all work at Applebees, come on down to see us. And have said terrible things on Facebook. This is not professional behavior. Its not uncommon to have to let employees go that do not follow company policy. We would never post on Applebees because you had to fire someone. I certainly hope this behavior is not tolerated in your company.
I work as a job coach for the physical disabled in rexburg Idaho, and today the manager was not only late to work but his attitude was atrocious and nasty toward my client. I will be calling corporate to discuss this further.
Your Applebee's on Providence in Brandon Florida is nasty the tables are nasty we have to wipe them off yourself. My friend got sick from the shrimp. And if it doesn't clean up we're not coming back
I went to the Applebee's on Clinton and when first entering the restaurant the Female manager working the floor was right off the bat unwelcoming, not friendly and with a very short attitude. Her attitude / personality is very belittling as well . I felt like I walked into a war zone with her Presents and walking around staring as if she was a spy of sort . I have never had that kind of rudeness in my entire life out of anyone regardless of age ,
gender or ethnicity . I have never seen any type of manager overseeing a restaurant shout at customers and greet people with that level of untrained skills "apparently " EVER !!!! I couldn't stay to even eat my meal let alone drink my beverage because it got knocked over by my
Waitress to top it off !!!!! All there is to say to end this reply off with is ..... What kind of establishment is Applebee's trying to have here ?? I'm thankful I kept my cool with this type of female manager because it could have gotten REAL UGLY for her which would have matched her personality.....June 29 ,2016 Fort Wayne , IN
I was so upset. On Fathers day I took my boyfriend. I had a brand new $50 gift card. The bartender came back and said there was only $14 and change. She said what people do is write down the numbers. How can a company take a number that was written down without having the actual card. I was so embarrassed and pissed off at the same time. Will not be buying gift cards anytime so. I am still in disbelief that a company would not request the actual card. I don't know if I will be going back...
First and last time eating at the Applebees in North Hills,Pittsburgh PA. I ordered curb side, which came out cold. I was missing serveral items from my order and I didnt realize until I got home. I also found some hard black thing in my banana cheesecake which is disgusting !!!!!! I will never be going to this restaurant again
The Applebee's in Johnstown NY,the bartender was terrible very rude unless you were a regular,we were from out of town and end up eating at Romanos behind restaurant because there female bartender was terrible and rude don't recommend this Applebees to anyone they should shut it down just brcause of the female bartender!!!!!
Awful experience in Danville, KY. I ordered salmon, which was horribly dry. I paid extra for a side of "grilled vegetables" that were unseasoned and gross. They cut the zucchini into HUGE pieces and it was barely charred on the outside and raw on the inside. And I had to send my Caesar salad back because it was absolutely drenched in heavy dressing. Would have been better off going to Burger King.
My rant for the year....... I am so pissed off at Applebee's on Main St. In Billings, Mt. We waited 15 min to be seated, which was ok. I understand they are busy due to Boston/Eddie Money concert tonight. BUT....... we ordered and waited another 45 mins for them to server us cold food. We watched 2 other tables ( that were seated after us ) eat, socialize, and leave before we were even offered a refill on our drinks. I asked to talk to a manager after sending my cold food back and it was returned to me after being microwaved. The manager shows up at our table and says...... I don't expect you to pay a dime for your meal. Hummm well hell no I'm not paying for our drinks (which is all we had and I had free water ) then i was asked if i wanted them to remake our order.... i asked if it would take another 45 min and our server says..... maybe. I will NEVER go back to that place.
Hello... I am writing this email to tell you about my disappointing experience at Applebees tonight. My boyfriend and I ordered wonton tacos off of the appetizer menu and while eating these delicious Tacos a "nut" fell out of my boyfriends taco. Luckily he didn't swallow it, we showed it to our server "Tyler" and he immediately went to get his manager. The manager "David Breeze" came over to our table and attempted to apologize, admitting to finding out that his drawer back in the kitchen had lost its nut. He then offered to comp our "appetizer". I was very unhappy because i feel as a manager working in this establishment he should have treated our situation more professionally. When I expressed my dissatisfaction he treated me as though I was out of line. I finally agreed to pay for our alcoholic beverages because he kept asking me, "what would you like me to do?" Making me feel very uncomfortable. I have worked in the hospitality industry for many years and i feel he was extremely unprofessional. We were not looking for a free meal however finding a metal nut in our tacos was also not what we were wanting to find. I feel as a manager, David should have handled this situation better. Thank you for listening.
So I when to you restaurant with all my family and friends and we were unhappy with the service and food we could talk to the manager because they were busy we spend over 100 dollars in food and drink... Luis Ortiz
Why was the queso dip taken off the 2 for 20:(
Employees are working 8-9 hour shifts with no lunch breaks
The beer is over priced. The portions are to small
For a 13 dollar meal. The food sucks.
My daughter in law and my son had dinner at Applebee's in La Quinta - she was so unhappy that you discontinued the riblets and said she would not return to your restaurant - what happened to this favorite???? Now when they visit I will not be able to go to Applebee's!!
The saginaw tx store really needs help! The AC has been out forever! They need window shades! How about some new management!!!
Took my daughters shopping at Easton Town Center in Columbus, Ohio and decided to stop at the Morse Rd location for lunch. My daughter had picked up her trash from the back seat (a banana peel and a napkin), which is what I always ask them to do when getting out of the car. Normally, there's a trash receptacle upon entering an establishment. Noticing there wasn't, I just thought I'd throw it away when we entered. I was told by the host that they are not a fast food restaurant and therefore, do not have a trash can outside. He did try to make up for it by being overly nice when bringing the menus. Sorry, there is no reason to treat customers that way!
After receiving our meals, I complained about the 4-cheese Mac and cheese with honey chicken. The noodles tasted greasy and I didn't see or taste one cheese, let alone 4. My daughter orders the same thing because she had it at a different location and loved it! Hers looked and tasted the same as mine. She ate hers because she was hungry. The waitress took it back and the manager came out shortly after. He explained to me that it was made that morning and maybe the portion I got wasn't mixed up enough, but he went on to tell me the 4 cheeses that are in the dish and there's also a cheese sauce. I really didn't care about the process or hear what is 'supposed' to be in it. I only wanted what I ordered. Not too much to ask to receive what you aee paying for, is it? The manager did ask if I wanted another serving, something else or to have it taken off my bill. I chose the latter.
After paying my bill with the table-top computer, the waitress came and put what looked to be the bill on the table. I told her we had already paid. She said in a snotty way "Uh, that's showing you paid the bill."
Needless to say, we did not have a good experience and vowed to never return to that location.
5606 Brainerd Rd Chattanooga TN. My sister & I were out shopping we usually go to Cheddars but thought we would change went to Applebee's instead 6/25/16 4pm worst mistake ever meal no taste service BAD they took order brought food never returned ask manager for refill on drink he came back about 10 min later we got up to leave had to find hostess and ask for check that took and additional 10 min or more just bad all around I would be surprised if they had any return customers
335 W cloud springs Rd rossville GA 30741
My wife got off work a little on the late side, so we got a late start on our Anniversary dinner. I called around and was pleased to find that Applebees still had the full menu after 9:30 pm and they were right up the street. We went to the Mansfield, TX location and were told that there was a 45-minute wait. I asked why that was since I could count at least 8 empty tables from where I stood. I was told that they "just seated a large group" and could not accommodate anyone else for a period of time. They suggested the Arlington, TX location about 7 miles south. We went there and had the same experience! What the h*ll? This location had 5 empty tables, but would not seat us for at least 30 minutes. This time there were about a dozen people outside also looking for an alternate place to dine. (Heads buried in their phones looking up online help.) We went across the street to Friday's and had an excellent meal. That is now our new hangout and I will recommend against anyone who suggests a trip to Applebees.
Lancaster, SC location. The food was cold and the service wasn't very good. Had to keep reminding our server of things we had asked for. The sent the wrong side with me food which wasn't very good. My family and I weren't satisfied with our meals at all.
Your Ozark, AL location has a couple of drama Queens working that gossip about customers and share their opinions of these customers with other customers when we leave. Specifically those that need to be investigated ate Victoria Armstrong and Bridget Darlene (not sure if that is her last name).
Williamsburg location- Table so grimy our arms stuck. Food delivery took almost an hour- when served burgers were blackened buns had burnt edges , fries brought out later, kids received food 10 minutes prior to adult plates and their fries were cold. Drinks were served upon arrival to restaurant, then no refills offered or given until we asked with food service. The waitress replied " didn't you get your drinks" and I replied yes an hour ago but we would like something to wash down our food. I am not sure where the server was throughout the meal. The restaurant wasn't that busy and there were plenty of servers. Rice seemed to be from the day prior.
TB#21 6/26/16 arrived 3pm served 4pm
In all of our travels we cannot remember a time when our service/food was so bad....
Gary D. Why in the hell does Applebee's does not have a policy for men to not wear a sleeveless shirts, tank tops, cut shirts (ripped )to be allowed in the restaurants! !!!!this is absolutely preposterous!!!! Who in the hell wants to sit and look at somebody with an open shirt down there why have they been out digging in crap all day and go eat at a restaurant at least you can put on a regular t-shirt or something of the sort this should be a no-go policy for this restaurant, and it's only decent to go somewhere to eat and not see this, unless you want to drag these restaurants down
Visited Applebee's in Birmingham AL (5Points) location. I had the worst experience ever. When the food was brought out, no one asked who had what, the food was just placed on the table. One of my food items had to be returned because they made it wrong. I get home and for whatever reason check my account and they have charged me for my meal and my friends meal. I put a certain amount of money into this account when using it in Oder to manage this account, so when I was charged for both meals it overdraft my account. All I received was an apology. I'm upset, where's the customer service?