Information, reviews and public commentary for US companies

 

AppleBee's

Rating
0.808463
Web
http://www.applebees.com
Address
11201 Renner Blvd.
Lenexa, KS
66219
Contact
Michael Archer
Role
President
Phone
(913) 890-0100
Twitter IDs
@Applebees
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Anonymous - 1 h 18 m ago

0

Came here to eat after the Christmas light parade. Half of our order didnt come out. One persn didnt get her food u til we were leaving. Need to make sure what was ordered is whay on the receipt.

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Eric alfredson - 3 h ago

0

A couple of times i got Car side Togo and pick up inside and food was cold. I wonder if they are reusing food from appetizer menu. Some chicken were warm some really cold. I will not eat there again

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Michele Marano - 6 h 26 m ago

My family and I went to Applebees in Zion Illinois on Sheridan Road. It has to be the worse experience i have ever had going to a restaurant. We have frequented this restaurant so many times, normally the one in Kenosha Wisconsin on Highway 50 and have never experienced what we did on 12/09. This dinner was special for our daughter she was turning 21 and loves this place. It started out as being totally ignored by all staff. They were all gathered around the bar and not paying attention to any customers. We finally ordered - the food was awful.

There were six of us. One of us did not receive our food when all the others did. the waitress finally came over to see if everything was ok and i said well as you can see i still have not received my good while all the others were upset about eating and trying to wait for me which i told them dont worry. When it finally came it was so hot i could not even eat it. I had to wait at least 10 minutes at which time they were all done and had to wait for me to finish. I go to alot of places to eat out with my family and i can tell you this was the worse experience i have ever had and so disappointing to all of us especially my daughter.

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Anonymous - 9 h 27 m ago

I live in Daytona Beach Florida I visited your location on international Speedway Boulevard today I go there quite often because I really like the bartender Amanda that works during the week. And the two years of going there the food has went downhill tremendously nothing looks fresh everything is wilted or burnt or takes forever to get I'm getting to the point where I am probably not going to be going back to this location, other than maybe to have a drink. Other than maybe to have a drink The management at this location is absolutely horrible. On top of the fact that other than Amanda the employees in this location are unfriendly do not smile and have absolutely no idea how to work with the public

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Barbara - 9 h 32 m ago

This was the first time I ever had a problem at Applebee's, in fact I bought $150.00 worth of gift cards earlier this month. Today the restaurant was so cold I went from iced tea to hot tea; my daughter from iced tea to coffee. The bill was incorrect for almost everyone in our party. While getting it corrected the Manager charged us for 4 drinks. I wasn't aware that iced tea to hot tea were 2 separate drinks. The waiter was very kind but the Manager made the decision to charge us for 4 beverages. I was upset and the waiter understood but there was nothing he could do. This policy appears unfair. Thank you for reading my review.

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Cody Goyer - 10 h ago

0

I was just at applebees in Ottawa KS and ordered the 3 cheese chicken pasta for both entrees for a 2 for 20 and one the pasta was under cooked and the other one had no cheese at all and both the chicken was cold and when I told the manager he said they were swamped yet there was like 3 tables in the store with people at them

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Ed W. - 12 h 45 m ago

1

I visited your unit on St. Augustine Road in Valdosta, Georgia a few days ago, and had a terrible experience. They were not busy at all, and I waiting several minutes to be seated. I received menus from a waitress, which had no reference to your nationally advertised special about buy one/ get one, or whatever you call it. When I asked about it the waitress had to go and ask or search for a separate printed item for this. Then the waitress mentioned the 2 for 1 on draft beer. However, she said that she HAD TO bring both at one time. Who wants a beer sitting, getting warm, while they are drinking the first one? ??

AND, WORST OF ALL!!! For some unexplained reason a young black (just as a means of identification?) man employee came over to my table and leaned over, adjusting something on the table. Immediately, I was engulfed in the most sickening, awful stench of the most horrible body odor I have EVER been subjected to in all my 67 years!!! It made me so sick I could taste the stink and I went outside and threw up as I was leaving. THIS IS TOTALLY UNACCEPTABLE IN A RESTAURANT! !! THANKS,

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Anonymous - 1 d 31 m ago

Hey I work at Applebee's on maple and ridge in Wichita kansas, and my general manager just cussed me out. His language mostly containing the "F" word. His name is John Ellis and I have multiple witnesses.

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Cheryl - 1 d 28 s ago

To whom concerned,

I submitted this complaint previously, but received an error message so I am re-submitting it. This complaint is in reference to the poor treatment I, my daughter and my grand-daughter received in the Applebee's located in the Cross County Shopping center. The poor service involved the black girl that met us at the door, I suppose she was the host. She took us to a table and left us. Sometime later a Spanish girl came and took our order. The order was incorrect and late, they gave us no silverware. The service was so bad we ask for the manager, the manager a black man in his mid thirties came to our table. I attempt to explain the situation to him. He concluded that our food was cold and took the plates back to the kitchen. We did not come to steal food. I have been in restaurants and have never seen a manager behave in such a manner. We did not come to steal food, we came to buy our dinner. After he took the meal in the back why would he think we would want it back. The black girl after we asked her for silverware and she decided she would not provide it was appalled that we needed silverware. The Spanish girl when asking her a questions sucked her teeth and stormed away. I do not know if the manager came back with the food because we left. This issue needs to be looked into and these individuals need to be apprehended for their behavior and the manager needs additional training because he lacks managerial skins. Yours truly a "DISSATISFIED CUSTOMER"

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Suzy - 1 d 6 h ago

0

I was at applebees in Bernalillo NM 1/2of the restaurant is empty and then have a 20 min wait reason they don't want the kitchen backed up is this what you call customer service? I wonder how long you will retain customers doing this crap. Get the manager time cook in my business this is totally unacceptable

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Anonymous - 1 d 7 h ago

Just stopped for dinner at the applebees on Rainbow Blvd in Las Vegas Nevada and thought we would get a table snice more than half of the tables were empty. Nope, the girl told the people in front of us there would be a 10 to 15 minute wait . Really. We left.

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OS - 1 d 11 h ago

0

Terrible service and cold food.

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Anonymous - 1 d 11 h ago

My husband and I went to Apple Bee's on Dec 8,2016 around 6:30 pm so as we are sitting there we were waiting on someone to take our order. Well no one came so i looked over and saw one of your workers was sitting there I asked her could she get someone. She went to the bar where there were four people and they were standing there debating who was going to take our order which really pissed me of so unprofessional. Apple Bee's 2309 N Hwy 67, Florissant, MO 63033

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Michael Rector - 2 d 9 h ago

0

Applebees inCarmel , Indiana off of St. Road

31 manager is an absolute idiot. I have a service dog who has gone with us on many occasions to eat at this restaurant. We were there on Friday, Dec. 2nd. My wife and I are both handicapped and we have a diabetic alert dog. Anyway the evening manager on duty told my wife and I that we could not allow or service dog to eat any of the food that we purchased. So I told her to stuff the food up her ass and that I will not ever go to Applebees again. She was very rude about it. It would be different if it was the first time we would have been there but we have eaten there lots and that very same manager was there then. Buty this time she turned into a rude bitch. All the other resturants in this area has not problem with my service eating something and have never said anything to us before. In fact, we just went across the street to the Charelston and they had no problem about it.

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Jessica - 2 d 13 h ago

5

I agree that if you plan to stay with a cheater don't try to find any information. However, in my case I needed it in my state in order to file for a divorce and come out of the relationship. You can't just say I think courts want proof or you end up spending a lot of time and money to fight it out! Finding out was hard, but I was relieved that I wasn't crazy and it's making my divorce go a lot smoother. He would never confess; therefore, I did the best thing for me...find out, no doubt, move on!!!contact (hidden)'s a professional and will surely help you out,tell him from Jes

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Anonymous - 3 d ago

0

Thomasville, GA Applebee's is very rude and disrespectful. We called in to order for at 11:50 & the person named Deonna was very rude. They closed the kitchen at 12 o'clock when it says that Applebee's closed at 2 and she hung the phone up in my face while I tried to ask questions.

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AA - 3 d 5 h ago

I ate at the Applebees in Columbus, Ga in was served a roach with my 2 for $20 selection. I called the corporate office and the GM called me immediately and offered me a gift certificate. I called corporate back 2 times and asked for a monetary payment and obviously my calls are not being returned. I even called the GM on her cell phone after she specifically said to call her with any additional concerns. I guess ignoring people is what they do. This was 2nd/3rd time and now last time eating at an Applebee's/IHOP. Thanks for the southern hospitality.

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Jdog - 3 d 4 h ago

You're an idiot.

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Savannah - 3 d 6 h ago

I will not go in to any of your restaurants until you release the video of racist Savannah, Ga firefighter Barry Arnold to the attorney representing Marquist Turner and Amber Phillips. On so many levels Applebee's employees failed to safeguard this couple.

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Joyless Joy - 3 d 13 h ago

0

I have been eating at Applebee's for a couple of years now.

But the last 3 times I've went, the food has been horrible. The 2 for $20/$27 is an insult now.

I had a burger that is now including the ingredients, but it hasn't made it better, it's nasty. The bun is too thick & the meat is tasteless & dry.

I'm not sure if this is only in urban neighborhoods? But I'm pretty sure the media would love to do segment on this!

Anyway, I no longer want to eat there or will not tell anyone about this chain.

THIS CHAIN HAS GONE DOWN THE DRAIN!!!

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Joyce - 4 d 6 h ago

1

5 of us seniors just ate at the Snellville location. I ordered the 6oz steak and baked potato and salad which cost $2 extra. The salad came out with the food--not before. And no 1000 isle dressing! Total bill $14 for me because I'm a widow. The other 2 couples where able to get 2/20 but not a widow. And no bread! Next week we will be back at Ruby Tuesdays or OCharleys where prices are more reasonable. Service was ok but very few patrons while we were there.

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Lisa W - Marion,Oh - 5 d ago

4

Although I am not the biggest fan of Applebee's food, I want to say the service we received was wonderful as well as the fact there was a Santa there the day we visited, which was after watching my daughter in a show at the palace. He was amazing! My children were so happy! And they took picture for us for free!! I have 4 children so pictures with Santa get pretty expensive. Thank you all at the Marion Oh Applebees so much!!

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Benjie Kennedy - 5 d 6 h ago

0

Hope you know that your brand was created around riblets ! Oh well , goodbye !!!!!!!!!!!!

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Anonymous - 5 d 7 h ago

Your on line ordering does not work!!! If you are going to offer a coupon, make sure its a workable coupons!!!!!!

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Gigi - 5 d 7 h ago

1

Our first visit to New Bern NC, decided to,dine at your Applebee's , was very nice as we entered at 6;30' a gentleman in front of us ask for a big section for a wrestling team in town, the hostess ask if she could sit us, husband & I first , he said sure, we sat down and our server took our drink order which was water, it was a good while before she came back for our dinner order, placed order for salads and entre and it 6:55 had to,ask for salads , then it was 7:15 ask if our server would check on our order, she said it would be here soon, they were real busy, then at 7:25 she said the manager said it would be here in 2 min. Food arrives at 7:35, she said the manager would come to our table to explain the delay, he said the wrestling team had a big mix up at their section on the other side of the restaurant , we told him it was our server that needed alittle more training in serving guests, she never ask if we needed water, we even had to ask for our ticket, the team on the other side had nothing to do with our order , we feel they took their orders above ours as we were there before they even came in the door, I am thankful our food was good and hot, but the service was poor. Manager & servers needs training, enough said!

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