Information, reviews and public commentary for US companies

 

AppleBee's

Rating
0.796902
Web
http://www.applebees.com
Address
11201 Renner Blvd.
Lenexa, KS
66219
Contact
Michael Archer
Role
President
Phone
(913) 890-0100
Twitter IDs
@Applebees
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Kelley - 4 h 16 s ago

1

I am having an issue with the GM Larry in the Grand Island Ne location. My daughter is a hostess at this location that recently transfer from another store. Larry will not contact us back on a schedule issue. My daughter informed the hiring manager that she was unable to work Sept 1-5th when she started. No one informed her that she had to request through an app for the time off. Now, Larry will not contact myself or my daughter when we try to call him. I have been in the location to speak with him and was told that he was busy and not able to speak with me. The extreme unprofessionalism is frankly getting out of hand. If you require your staff to use an app for time off, it should probably be involved in your training program. My daughter has some disabilities due to a traumatic brain injury and really needs help with being show how to do these things so she can learn.

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Elaine B - 1 d 39 s ago

0

Today 8/28/2016 my children took me to the new Applebees in Clermont Fl. This was the worse experience ever and any restaurant! We were promptly seated and told (at 10 til 5 in the afternoon) that they were in the middle of a shift change. It took 15 min b4 our drink order was taken and another 15 b4 we received it. Now the fun begins! After being there for almost an hour my daughter spoke to the manager. Wow immediate waiter at our table. After arriving b4 5 we finally got our food at 6:15. A salad was delivered with the soup and my steak was delivered without my potato. Now we wait again. At 6:30 my granddaughter starts to eat the tomato basil soup and comments that it taste like maranara sauce and was way too thick. As she is dipping into the soup she finds it has loads of shrimp in it. Could have been a disaster had she been allergic to shellfish. When we tell the waiter he states that the other day someone has shrimp in their french onion soup. Also while we were waiting there was a very loud argument going on in the kitchen. Needless to say no of us will ever, ever go here again. Something needs to be done quickly before there is a disaster.

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Anonymous - 1 d 23 m ago

When I Gerald Simmons really sit here and think about all the extra work I did for them on and off the clock at Applebees in High Point that Shit got me pissed!Im up here getting underpaid n working multiple positions. S/A- Host- and DishWasher. And by law they are suppose to have a DishWasher Justice got cooks washing dishes, a Host should not be cleaning batherooms and going back sitting customers it doesn't matter that they wash their hands, Im washing dishes and they complaining about that. I jus want my unemployment money I wouldn't want to work back even if I was ask to come back! Justice dont need to be a manager at all!

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Anonymous - 1 d 4 h ago

Justice the manager at Applebees in high point told me Gerald Simmons that I was fired b/c I didn't show up to work earlier, she ask me to sign a write-up I said No. In general they whole management is all screwed up. I have worked mutil positions n still was getting underpaid,I have spoke to them plenty of times about a raise, Ive been to the class no certificate no raise tell you the truth I should be on my 3rd raise right now...I told her I aint signing no write up I did not curse at her. She gone try n say thats the reason nope. Its sad when Im 1 of the hardest workers in there n they still underpaying me. Ashton is the only 1 I consider to be a real manager. And I do know by law she cant jus terminate me jus b/c of not signing a write-up, I don't have to sign 1 at all. I went n sat at the bar she started harrassing me 1st about leaving the building I was not bothering anybody, I have witness my and no 1 was in the office when I told her I aint signing no write-up. I speak for myself when I say she is definitely not fit to be a manager at all

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Anonymous - 1 d 4 h ago

Justice the manager got cooks washing dishes and that is str8 up unsanitary n nasty, expect employees to come to work on time n yall dont wanna pay nobody, stealing out my tip money that I work hard for, going back n da computer n clocking employees out earlier than they suppose to be off....yall management at Applebees all fucked

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Jane doe - 1 d 10 h ago

0

I recently went to Applebee's in Muncie Ind. on McGalliard I ordered a full size oriental chicken salad. Next to the crispy orange bowl which was the very, very best item which you removed from your menu, the oriental salad was my next favorite. To put it mildly the salad had adequate crispy chicken on it...but the salad could be consumed in 4 or 5 bites. I told the polite young man serving they had given me the small salad by mistake...to which he replied no the portions have been cut. cut was putting it mildly..$10.99 for such an excuse for a salad is pitiful,at Wendy's you get a huge salad for 6.19 shame on you for sacrificing your customers frequenting your eatery for the almighty dollar. Is their not anybody left in this world who hasn't conformed to cheating the very customers who by the way keep you in business, but how much gold do people need to line their pockets at the expense of the elderly, retirees on fixed incomes..So keep on cutting your portions, it may get to the point with all you restaurants and retailers, we can just come by for a sniff of your food or for the retailers who have cut all products in half, just how stupid do you think we the people are fed up,do you think we have just about had enough.YOU RAISE ALL YOUR PRICES?....BUT YOU CUT YOUR FOOD IN HALF.....AGAIN SHAME ON APPLEBEES AND ALL OTHERS WHO HAVE FOLLOWED SUIT IN THIS ROBBERY SKAM.

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K.Douglas - 2 d ago

1

Just attended Applebee's in Ridgeland, Ms on Lake Harbour. Food was orders and we explained to the waitress that we wanted the half price menu items. She never stated it wasn't happy hour and neither did the store advertise the late hours for happy hour. We were never told that happy hour starts at 10 until it was time to pay. The manager came and just blatantly said he wouldn't fix the bill because of a hours for happy hours. It was negligent of the server and manager. We ended up with no type of compensation and the manager was extremely rude. Will never visit this establishment again. Service sucked.

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mamahass@yahoo.com - 2 d 28 s ago

3

I have just returned from having dinner at the Applebees located in Pennsville, NJ. MY friend who walks with a walker cane has a difficult time going up and down stairs so we requested a booth on the main level because it is more comfortable for her on her back. The hostess said it would be at least ten minutes and wanted us to sit down in the bar area. We declined and said we would wait for a booth. Another couple came in and also requested a booth and were told the same thing. Now there was four empty booths that were available while we waited. I don't know why we were not seated when we entered its not like there was a line waiting to be seated. THe hostess' name was either Savanah or Samantha not sure which. The service was excellent but your hostess needs more training on dealing with people when they enter your restaurant.

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Cynthia - 2 d ago

0

Greetings Mr. Archer,

I am a frequent customer at Applebee's in New Orleans, LA and Harahan, LA. Today I visited the Harahan location with a party of seven to celebrate my son's 13th Birthday and I must admit this has been my worse experience. The customer service was terrible. It took over 35 minutes for the waitress to take my order and when I complained about the amount of time it took for her to place the order, she displayed a nasty attitude. I spoke with the Manager on duty and he more or less justified her actions. This was a very dissatisfying experience that will likely affect me and my families future patronage of Applebee's.

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Anonymous - 2 d ago

Please do something about the SUBSTANDARD Applebee's in Oxford, Mississippi. It looks terrible, outdated, and is gaining a reputation of DO NOT GO THERE.

Food and service ... Bad.

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Everything goingtohell and highwater - 2 d ago

0

After spending almost two days working on a vehicle that had wrong parts shipped, my husband decided we would go to the Auburn Massachusetts Applebee's for an early dinner as around 3:30 pm Saturday 8/27/26 to relax and unwind. We had a nice young man who was very polite but seemed stressed out. No wonder. As we were watching a red sox game the channel suddenly was changed to a bruins game. I ordered a mucho margarita that had no liquor in it...or if it did there was no effect on my empty stomach while waiting for the meal to be served. Meanwhile through the appetizer no tv change noted. After 30 minutes our meal arrived and a change came with some religious channel. I went over to ask thst it be changed. The bartender and a group of employees were all sitting at a table together. They just ignored me as well as our waiter who was concerned with our experience. I then asked for the manager who gave a sorry excuse for the channel problrm. I then asked that it be turned off if they could not fix it. Ignored again. Our waiter took a 100 bill to pay for our meal but he was refused change from the rude female bartender who was newly working. Also three new managers who did nothing to resolve our eating environment issue. The waiter refunded the lousy drink and apologized to us for the other employees bad attitudes. It used to be a decent place but they lost our business. All in all our experience was very bad due to the bartender and her friends as well as the new managers. Both our waiter who was trying to make us comfortable and satisfied as well as us were disrespectfully treated especially by the new female bartender. Applebee's will end up losing their good reputation at this store. At this time I would not recommend this restaurant to anyone.

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randy roe - 5 d 18 h ago

0

to whomever it may concern, this is my 2nd time trying to contact you all.i am a former applebees employee at the covington tennessee location.i was issued a"global cash card"but i have yet to receive any monies for my work.i was contacted by a ms.jackie brown last week.we spoke on the phone once,and several times via text.from my understanding i was suppose to be paid last week,but ms brown says that payroll is suppose to be taking care of it.i have not been contacted by my store manager or payroll.i just want to be paid for the work that i have done.i can not understand why it is so hard to get this worked out.again this is my 2nd time trying to contact someone.ms brown claims that payroll is suppose to get it taken care of today.so i assumed the money would be on the card today.at first it would not let me activate my card,now i have been able to activate the card but there is no money on the card.i have exhausted virtually every possiblity i dont know who i need to speak with or what i need to do,would someone other than ms breown please contact me via email @ (hidden) or call me. the fact that you all are a big corperation who cannot complete a simple task,speaks volumes.

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ms been through that - 3 d 5 s ago

Randy roe. Just a starting point no pay go to career center or unemployment office they will direct you to correct office because they are w holding your pay

:)

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Anthony Arango - 3 d ago

1

I am presently inside the Applebee's on university and in the city of Coral Springs Florida it is presently 83 degrees Fahrenheit Inside the restaurant it is extremely unpleasant they really need to fix the a/c units

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Blue - 3 d 5 h ago

1

It bad when you have employees work while they are high as a kite . and its not only one applebees like that i know of three like that and one store has a manager that is drunk alot when he works . you sit down to enjoy a meal and you let people walk by you and you can smell the weed they just smoked or u have manager come to table and you can smell the liquor dont places do alcohol and drug test anymore . they need to before someone reports it to higher people . thanks concern guest ...... Most all applebees in va this way ....

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bruno308@centurylink.net - 4 d ago

0

My husband and I go to the Applebees in Butler PA we have been there at least 5 times now in the past 3 months we went tonight 8/25/2016 had a very bad time every time I go I order the sirloin steak every time I order it Med. Well it comes out all pink in the middle every time when it came out like that this time we were really upset the manager Tiffany comes out and says she so sorry she will have it cooked right so it comes back out the same steak and plate that I sent back the steak was cooked better but now my potatoes were cold and my mac and cheese so the manager comes over and said I will get you all new potatoes and mac and cheese she said they are suppose to do that any way she said I'll take it off your bill that's not the idea of it I don't go there to have it taken off my bill I go to eat what I order in the mean time my husband is sitting there waiting for me to get done eating he had his eaten by the time they got mine all straighten out this is not the first time this has happened we are very upset over this my husband said he was not going back and I have to agree get the bill she takes $12.00 of well we get the 2 for $25.00 meal and then I look and there is an Ice Tea on there I didn't even have Ice Tea we were ready to just get up and walk out and leave the bill sit there but we didn't want to go to jail I don't know if anyone else ever had trouble there but it just happens to many times and we are not happy with it happing all the time.

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Anonymous - 4 d 20 h ago

0

My nephew worked at Applebees in Mt Pleasant Michigan and the store mgr Jen fired him for asking for help. Then he asked for paperwork to show he was fired to his place of rent and the next day she said i never fired you. The lying _________. Jen should be the one fired. I can see why they have a NOW HIRING sign up all the time. I don't understand why she isn't fired. He came to work . No writeups and stayed later than his time and he got celulitis in his hand for crew not leaving knifes out of sink full of dishes and never reported it on workmenscomp and with the floors flooded all the time with chemicals and eating his feet he used bread bags to cover his feet before his shoes on they knew to help his feet and didn't report that either.Other crew were using bags then too. Is it a slum place. I think OSHA should come in.

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Anonymous - 4 d 20 h ago

how r u today/

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Bobert - 5 d 7 s ago

5

Why do nearly all restaurants including Applebee's include garlic and/or cheese in nearly all menu items? I am allergic to garlic and cheese. It is difficult to order a complete meal because of this. When did these two ingredients become mandatory industry wide? I used to eat out a lot more than I do now because of this.

Fazoli's used to reek of garlic for two blocks and I wouldn't go near it. Then it stopped and I visited there and I found out their food is pretty good. Except for garlic bread they eliminated all garlic and cheese is optional. Could you do the same. I used to like Applebee's but I don't go as often as I did in the past.

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Tara - 5 d ago

5

I loved my job at Applebee's. But was fired because someone else's table wasn't getting the attention they needed. Because the server was outside smoking. How fair is that she still has job dont. My rating is based on before I was fired.

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latina2707 - 5 d 6 h ago

0

Horrible service and awful customer service skills Hudson NY 12534

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Betsy - 5 d 7 h ago

0

The waitress that had our table could not take the order bc she was too busy. Another waitress took her table. The drink order & food order was taken at the same time. after 30 minutes we asked about the order. The food finally came, then it was a wait for the bill, the bills came but the waitress never did so we went to the bar to pay. The waitress came over and was getting snotty about not waiting at the table. I told her we were on our lunch hour and had been there for 1 1/2 hours. A couple of regular drinkers started chiming in about how the waitress was working hard. So I basically told them we were not blaming the waitress for the food order being late but we had to go back to work. The manager just kept standing there saying she was sorry. Yeah well sorry about your luck, you need better training to stay on top of your game and responsibilities.

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Aundrey Stewart - 5 d 7 h ago

0

What is the point of having a corporate office if no one never answers, I tried many of times to contact someone about my situation.

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Aundrey Stewart - 5 d 7 h ago

1

Aundrey Stewart

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Aundrey Stewart - 5 d 7 h ago

1

I am a employee for Applebee's in Pooler,Ga. I have been working for 4 weeks now and still have not received no pay. My first to days was torture by not giving my correct availability for work. I started with this company since grand opening, it was good at the beginning. Then favoritism started happening.

I just want to be treated the same. I left before cause of management before.

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