I eat here (applebees chehalis Wa.) a bit. It would be more often but your sides leave something to be desired. Green beans, grilled vegetables, mac and cheese. How come you can't get a salad with your meal like every place else. Wish there was more restaurants in town.
My name is Jennifer Crowe I recently visited your Woodmere New York location, and had an horrific experience. The fact that I have to waste my time to communicate this situation should indicate how bad the visit was. From the beginning ,I was seated and welcomed as usual, at table #41 on December 12th at 6:48pm.My Server Ronnie R came and introduced himself, and dropped off menus. I am a frequent patron of Applebees' ,what I am used to ,is hearing the specials and being ask if I could start you off with a drink . I should not have to ask that's first. Then we order appetizers ok ,they were bought out burnt .On top of that I had to ask for utensils to eat the appetizer and he bought plates and a spoon to eat spinach dip and I had to get napkins from another server. So when he returned with the main course, by now I am annoyed to say the least. He serves me an Aisian Salad with no lettuce and one chicken tender cut up and for the second plate he brings chicken tenders with no French fries , they were not ready so bythis point I was very stern with him and he turns around and loudly says to me that its is not necessary for me to speak to him in that tone .How dare a server raise their voice to me first of all ,in lew of the events that took place is this the way a server of Applebees' is permitted to behave .Management on duty was un attentive he only came by after someone must had mentioned to him what went on .At that point it was too late . Ican get better treatment at IOP across the street.
I went to Applebee's in Hattiesburg ms 39401 December 6 2018 n it was terrible yesterday. Me n my co workers went out for a friend bday dinner and it was a hotmess in there!! The workers were cussing in front of us. The hostess n the waitresses were cussing out both the managers in front of us. The 2 managers were argueosuth eachother in front of the costumers! It was terrible! They workers were talking about the costumers when they left about how much tip they left them! The waitresses told the managers they wanted to go home n they wasn't working they tables. It was ridiculous all of the waitresses were standing n a group cussing n talking loud in front of the costumers ! It was the worst service ever!!!!!
Hi how did they help u on your case
Sorry I'm very upset at what happened
I visited the location on Bell gardens ,
I went down with me and my husband and his friend and his wife , and two
Children , I ordered the 2 for 27 I believe and I got a lemonade and a strawberry lemonade , my ribs were so dry and hard I asked them to pls remake them they did I waited another 25 mins for my food , the waitress Anthony told his manager JEN , that I wasn't satisfied and she came to my table and said did anyone call me , so unprofessional Asian lady , I told her yea my ribs were hard and dry me explaining what's wrong with my food she didn't let me finish my food and said okay I'll take ur plate and went over my arms and snatched the plate , now I'm a manager and we don't do these things at my restaurant , Nor my boss (general manager) will allow that , nowmy thing is she still charged me the food and I didn't eat it my husband's friend paid 36.00 and some change , and they got the same deal and a kids meal , how did we pay 34.00 and it was one meal and 2 drinks are u serious and all the food wasn't good to begin with it's just very upsetting how the manager didn't want to do anything not even apologize I will never never never ever go back and I go on yelp and they have 2 stars maybe I should start looking at that it's so true , well thanks to JEN for messing up our dinner I didn't eat I was hungry and everyone ate except me and I was still charged for my food ! Very sad !!!!!!!!
I visited the Springfield Ohio Applebee's. Two of us ordered the house Long Island Iced Tea. Both of us agreed the drinks were terrible. Nothing but ice and mix. We did drink it however but told our server that it was not good. He said that since we drank it we could not have the charge removed from our bill. Then the manager came to our table and proceeded to tell us all about how it was made in bulk first thing in the morning and that she tasted it and it was fine. She would also not remove the charge from our bill. I told her that the point was that we were not satisfied with the drink. But all she wanted to do was talk about how it was made. It seems to me that if it is not possible to remove the charge then she should have offered another option. After a long back and forth she finally removed 5.00 from the total charge. Why do managers wait until the customer is upset and has decided to never come back before they try to make it right? She could have avoided a lot of stress by just offering to satisfy the customer from the beginning instead of explaining to the customer why they were wrong.
AppleBee's headquarters phone number +1 415, 423,2144'
Janesville Applebees, I was leaving and around 10 pm and I heard multiple employees talking about drugs outside, I was coming out of the car side door and smelled something not cigarette smoke
I visited the Applebee's in Canandaguia New York for dinner on 12-1-18. My party arrived at around 1:30pm by 3:00pm we still had not received our meal. We asked about it and they said that the kitchen was running behind, but others that came in after us got their meals and we're leaving. The food finally got to the table and it was cold. We sent it back and the manager said he would make the meals new and would not charge us for them . The meals came back out from the kitchen except for one , all that they did was recook the meals, this time the food was burnt. The person that didn't receive her meal told us to eat so our food didn't get cold again.everyone finished before her meal came out and it was still the original meal but now was burnt. Horrible service and rotten food. I think there should be better communication between the waitress and the kitchen so that the food doesn't sit there getting cold before it is served. This hasn't been the first time that it has happened at the restaurant but I use to like Applebee's and returned for meals. Not going to return to Applebee's anytime in the future. IF YOU WANT COLD FOOD GO TO CANANDAGUIA APPLEBEE'S.
I was at your Perry location yesterday around 2 p.m. when I witnessed the bartender being very loud and Rude with all her profanity. A long dark haired female manager approached her and asked her to clock out and leave she refused to and started getting really loud and made a statement about calling her people in. I felt so bad for the manager having to deal with someone like that. Some other people came out to talk with the bartender I'm assuming they were also managers it didn't seem as if they were able to calm her down any. Not really sure what she meant about calling her people up there but in this day and age I didn't take that threat lightly and didn't want to be involved in any violent situation so my friend and I paid for our meal and left the establishment and we decided that we will no longer return there as long as that bartender is there I felt very unsafe in that situation. I tried to call the phone number that is provided online to report this but it's stated that you were only open Monday through Friday so I will be calling Monday to give you my name and number so you can contact me when this bartender is no longer there so my family and friends will feel safe that establishment.
Good Morning I placed an order for an Applebee's Gift Card with Praise Order #R950492t47. 11/19/18 Applebees's voucher ELECTRONIC DELIVERY Card ID: Z8703 - 0354 - 6211 Raymond Berard Sr 22 Dutton Hill Road Windham ME 04062 After reading " order in progress " ELECTRONIC DELIVERY As I wanted a " physical card " to enclose in a Christmas card to a family member I immediately Emailed asking the order to be cancelled and REFUND my $23.37/100 They replied. NO REFUND however Their ad copy reads: " 1 year money-back guarantee " NOT only is this an " oxymoron " it is also dishonest Hopefully you can obtain my refund My family as well as friends frequent Windham's Applebee In the meantime I'll buy the gift card directly at my local Applbee Thanks - R Berard (an 87 year old senior) Submitted 12/01/18 Sat 10:47 AM
I have eaten at Applebee's all my life and love it! Recently, I have had to make a dietary change due to some health complications I have been dealing with. I would still love to enjoy eating there, but it doesn't seem that there has been many accommodations made for those who can no longer eat meat or dairy products. Upon reviewing the menu, I could only find three or four side dishes that could hardly be considered a balanced meal. As I said, I have been a loyal customer my whole life and I would love to continue to enjoy myself at your restaurant. I would appreciate if you could include one or two items on the menu for those of us with health concerns. Thank you for your delicious food and everything you do!
Ashland KY Applebee's is a absolute joke. There was a few decent servers it seemed like but the ones huddled in the corner by to go were doing absolutely nothing Friday when we were there except for being very belligerent and sucking up to some manager who was eating it up like hotcakes. Our money will not be spent here anymore. We have complained before and nothing has been done obviously. Let's see how long you stay in business
This is regarding the Valrico ,Florida location . The customer service is poor . Waitress was rude and showed no people skills. Spoke with a manager GRETCHEN regarding stolen glasses
, she has no managerial skills and should be fired .
warren pa applebees is absolutely horrible when there dining you can the manager yelling and swearing at the employees have also been there when the gm is sitting at the bar dropping the f-bomb while there are guests drugs are being done by employees while they are working they allow people to bring in non service dogs the place is an absolute joke as are the people running it will never return to this establishment
Gig Harbor Applebees was not treating us very great like they use to Manager was very rude to us trying fix something on our ticket also Bar Tender took long time serving us as well Im not returning to Gig Harbor till they fix the staff better I understand only one person doing it all I know they can serve us better way happy our turned out not happy at all thanks for understanding am not returning to Gig Harbor Applebee's
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We visited Applebees in estero fl this afternoon,and it will be our last time to dine there.we are full time resident's and have been there quite a few times.
After ordering 2 steak dinners and both were raw,we sent them back only to be served a second raw steak again.
Also noticed two other people send there's back also.
The manager was so matter a fact about it.saud he would replace the steak for the third time.i declined he did not seem to care.
So they have lost your business. To many good places to eat here with caring managers.
My boyfriend and a couple of friends visited a applebee's in hackensack new jersey on 11/16/2018 & 9:12pm . there food wasn't up to par there manager wasn't friendly nor was our waiter Matthew they had some promotion going on where is the waiter doesn't mention a certain drink on the list then the appetizer is free. we called the manager when we realized and he didn't greet us or anything he responded rudely saying it's only good for the next time we come. Then our waiter matthew came back to our table when the manager told him,with an attitude he said I specially named the bud light lime that's on the list which he didn't.
We visited the Ashland KY store on Wednesday night. Two of the girl servers seemed intoxicated. One of there names was Tiffany and the other was a shorter brunette with blonde highlights. I watched them for a while only to see that they kept going outside so I did too. They got into a car with the Manager. I know this bc she walked by our table later. What kind of shit show are you running here. Will not be back. Thought you might want to know
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