Information, reviews and public commentary for US companies

 

AppleBee's

Rating
0.773913
Web
http://www.applebees.com
Address
11201 Renner Blvd.
Lenexa, KS
66219
Contact
Michael Archer
Role
President
Phone
(913) 890-0100
Twitter IDs
@Applebees
General profile image

David - 3 h 33 m ago

0

This is the 2nd time we have eaten at the Commerce/Banks crossing restaurant.Tonight was our Daughter's graduation,and this was our choice of place's to go. We arrived at 10:10.We were a party of 12. And was seated promptly.Our server Savannah was very nice and attentive.We ordered at 10:30. We sat and watched 4 tables come in,be seated,order,get there food,eat and leave. Our food arrived at our table beginning at 11:45,with the last few arriving over 15 mins later. Our food was to say the least shitty.The vegetables were COLD. There were only 3 servers for a full house. Our bill was 189.00 and I have to say it was no where near worth it. As of now we will no longer be a Apple bee's patron. We spoke to the so called Manager, and he was unwilling to do anything except say he was sorry it wasnt his fault.Bullshit. Very dissatisfied with Apple bee's.

General profile image

Anonymous - 10 h 54 m ago

1

Just wondering if you knew how OFFENSIVE your commercial of slicing dead rotting animal flesh up to grill on a BBQ was for the 16 MILLION & growing vegans in this country? Your restaurant is NOT vegan/ vegetarian friendly at all, then you add this DISGUSTING commercial? Seriously... "Get in the NOW!"

General profile image

Carrot - 4 h 16 m ago

0

Hey I say wipe its azz and knock the horns off applebees can't even do that. Go suck on a carrot

General profile image

Anonymous - 3 h 42 m ago

You're a fucking idiot

General profile image

Keith - 4 h 21 m ago

0

Rock springs Wyoming applebees gets a failing grade on 5 25 16 never served. At least say hello when I stare at you when you walk by. Manager never called me back. How about you call. His name is paul. Tell his boss about your poor experience. No one would give me the number, but I found 913 890 0100. Applebees is going downhill so fast I won't try any more of them

General profile image

Anonymous - 6 h ago

Currently at the Applebee location in Fremont with my two starving children and i am so stressed out i have lost my appitite. Not only have we been waiting two hours for our food but we also have been verbally abused by another patron who is experiencing the aggravating wait. This location is unferstaffed, dirty, and should be better prepared to deal with dinner rush on a Wednesday. This is unacceptable and the manager takes the cake. Literally she rolled her eyes at severe complaints. I am beyond irritated and in duress from this experience.

General profile image

Keith - 4 h 28 m ago

0

Rock springs Wyoming is the same avoid

General profile image

Rock springs Wyoming applebees. Poor service. Was never served. Manager never called me back. I will find his boss instead. Said he would get back. Never happened. Word of mouth is more destructive than you think. Apathy is the last hurrah. Goodbye applebees - 4 h 29 m ago

0

Keith

General profile image

Applebees regular!!! - 7 h 26 m ago

1

I have been in Applebees Lima cable road location 3-4 times a week and they continue to run out of reds apple ale! This is unacceptable!!! This is happening on multiple occasions. I am at the point that I am going to take my business someplace else. I average over $100 on my bill every time I come in and have build a good relationship with the staff and I am going to hate to give my business to some other place!! There needs to be something done to fix this issue. Two weeks in a row this has happen!!

General profile image

RCH - 10 h ago

0

Mr Michael Archer.

I want to let you know the bad service the applebees have in palmdale CA i went this place in feb 9 with my boyfriend. And believe me it was the wors day in my life i love the applebees. But i dont thing i will go back to any of this place ever we wait like 20 min for the waitres shows up in our table he took the order and we wait like 40 more min till the food arrive we ask to the waitres why take it so long he say because 2 employee don't shows up to work after when we Finnish our meal we ask for desert and the desert never arrive we ask for the bill to pay and other waitres bring it the little machine in our table doesn't take the card and we ask for help the waitress for the other table help after 20 min we waiting we ask for the manager and he was busy that day so I decide to call next day and I talk to manager Raul he say sorry and all BS after all he told me he will send the gift card for all inconvenience the we have that day but until this day the card never arrives also was really bad experience I don't recommend this place to know one

General profile image

Bill O'Sullivan - 11 h 22 m ago

1

My name is Bill O'Sullivan I went to this apple bees

108 Haddonfield Rd, Cherry Hill, NJ 08002

I had the worst experience ever.I used to love apple bees but I will not step foot in that apple bees location again .I had the most disrespectful waitress she was rude and I was very unhappy when I left . I try to see her manger but she refuse to call him over .To avoid any further issues I left. The waitress name Daria treated me very disrespectful I am an older gentleman with lost of illness at my age of 85 .It started on a day of last week .I went in to eat couldn't make up my mind what I wanted and apparently it upset the waitress. She was rushing me and didn't get what I wanted .I am very disappointed with apples bee at that location.

General profile image

Anonymous - 14 h ago

0

My coworker and I decided to go to Applebee's off Montgomery and Juan here in Albuquerque, NM . We were told we couldn't order off the kids menu. Is this allowed? The manager said they lose out on money with the kids meals. So why do they have kids menus? Very upset and very disappointed.

Upset Customer

Antonia Gallegos

General profile image

Anonymous - 15 h 18 m ago

Dear Mr President Micahel Archer

Yesterday, I went to your resturant for the first and last time, first my silver wear was dirty.

Then I chose the sirloin steak quesdilla , it was ground up hamburger that looked like dog food.

your menu was VERY deceiving . check it out for your self.

The Boise Town resturant

Margaret Tuttle

General profile image

Fedup NotatAB - 19 h 38 m ago

0

Last night, my son INSISTED on going to Applebees after his graduation. I ordered the brunch burger with the fried egg on top and hashbrowns. The egg look like it was fried on top of a coffee can in an alley and the hashbrowns were a burnt soggy mound of nastiness that was greasy. It looked NOTHING NOTHING like it was supposed to. THIS is why I am not a regular guest at Applebees. The food is horrible...the locals wouldnt know customer service if it stole their car. JUST GROSS. the new menu items are useless when you got Bubba in the back working the grill like he is cooking for a tailgate party

General profile image

Angela - 20 h ago

0

Hello my name is Angela. i live in Council Bluffs, IA 51501 I wanted to inform you that my family went out to dinner at the Manawa location on 5-23-16. My two children ordered from the kids meals there.While waiting an hour to get our food. My 5 year old ordered the pizza and yogurt with strawberries. I noticed while she was getting her yogurt, she started bit into something. I told her to stop, and she told out a chunk of glass!!!! This came from a dish that was green and white from the kitchen. I told the waiter to please go get the manager on duty. When she came over she said she was sorry a couple of times and then told me she was only going to remove my $5 kids meal from our bill. REALLY?

With that being said, my family and I will not be going to any Applebee's again. This one top the cake for me. I was so shook up that i couldn't even finish my meal. I understand things happen in life, I really do get and understand that. However, I feel the manager didn't really care and should have did a little bit more. I really would like to see some action with Applebee's, as in reaching out to me.

.

General profile image

Anonymous - 1 d ago

0

Applebee"s in ORLANDO Florida, . 13500 S. John Young Parkway is a disgrace.Your service and staffs attitude is terrible. . Treated me in a wheelchair dispirited. Feel bad to see your establishment have the worst staff ever. I use to be President of AFDA. .

General profile image

Roxanne - 1 d 6 h ago

1

I don't know why I keep giving you another chance? We went to the Hudson Wi. location and ordered the sirloin house special and it was so tough I couldn't eat it, the food was terrible....so dissapointed. I expect a decent meal for $50.00!!!!!! I would have chosen fast food over the food I was served tonight. Well I have to go make a sandwich now since my $50.00 dinner went in the garbage.

General profile image

Debra Carter - 1 d 9 h ago

0

I got food poisoning from eating at one of your restaurants in Tacoma Washington off of 72nd and I submitted my claim and I have yet to hear back from anybody I'm starting to get a little upset about this considering the fact that I lost four days work I didn't get compensated for the meal that made me sick I didn't get compensated for the hospital bill that I had to pay for my medicine and let alone nobody has contacted me to ask me how the hell am I doing. That was my first and last time ever eating at Applebee's

General profile image

Marianne - 2 d 5 h ago

0

Lacey Applebees been going there since you opened I must say very dissappointed hair in you good on many occasions boneless wings so hard u can't even put your fork in them waitresses leave and never gone back or you are seated and a flew id people walk right by you and never take your order I will never go back to Applebees

General profile image

Lisa - 2 d 5 h ago

0

On 5/22/16 my boyfriend and I went to the Applebee's in Jackson, TN. We were seated in an almost empty restaurant in a booth without a decent view of the 10+ tvs. We asked to sit in the booth right behind us and we told there wasn't a server for that area. I wish that was the most disappointing part of our experience. I ordered a patron margarita and a double shot of patron, he ordered a beer. My drink came, then a while later my shot...still no beer. When the waitress came to take our order we asked about the beer. By then he had had some of my drink and ordered one. We also ordered 3 appetizers. One of which was the beer cheese dip and pretzels. She returns to tells us they are out of it and gives him a glass of what tasted like straight mixer. Not like mine at all. When the rest of our food came I ordered another PATRON margarita. A different girl comes to the table to explain that they have been out of PATRON for over a week... When I tell her I already had one she dashes off to the manager. Who was eating back behind the bar. She comes back to tell me he had enough left to make my first drink...she was the bartender. Then they proceed to have a big arm waving convo with a server...I hear patron several times and am only wondering why they were trying to pass off other tequila instead of what I ordered....and why discuss getting caught up within earshot of our table. I asked the server several times for napkins...we had used ours with some of our glass of water to clean our dirty table. I'm seriously not a complainer...I did on this day after getting our bill with the items we weren't served on it. We got an "I'm sorry" from our server. I've been a waitress and owned a deli. You want your customers to enjoy their experience....don't you??

General profile image

Marianne - 2 d 5 h ago

0

Applebees in Lacey sitting here ordered dinner went to eat my steak and out I pull a piece of hair this is the 2nd time will never eat at this place again

General profile image

Sherry - 2 d 9 h ago

0

Recently we were on vacation in Alexandria VA. We decided to go to the Applebee's up the road at 6200 Richmond highway. What a mistake that was!! We stood in the doorway for OVER 10 minutes!? There was a bartender right in front of us she did not even acknowledge us! Waitresses walked right past us and didn't acknowledge us either! Mind you this location wasn't even a 1/4 of the way occupied! Finally we're seated by a rude hostess. And it takes forever for the waitress to acknowledge us. She looked stoned out of her mind. When our appetizer finally arrives I went to move the bowl and there was a disgusting thick black grease.all over the bottom of it. While waiting for our entre to arrive we noticed that ALL of the other customers were having the same issues! The waitress or the waiter they had did not do their jobs they were to busy running to the back? Why? Why were all of the customers waiting? Why were some of the customers leaving without even getting their drinks ordered? And why was that customer having such a heated discussion and where was the MANAGER!!! TERRIBLE EXPERIENCE!!

General profile image

Anthony Brunoni - 2 d 12 h ago

0

I was a customer at your Massillon Ohio restaurant on May 22 between 5:00 and 7:00. We had a table of 15 and called ahead. It took over an hour for 7 people to get their food. 5 more recieved food after the others had finished eating. Myself and two others one being a child never recieved our food after two hours of waiting. We were told they ran out of ribs, 8oz steaks and baked potato. The manager never came to the table until after an hour and a half of this mess. She said she apologized and would comp all the food. This is appalling. How do you comp food that I never recieved. Not to mention the restaurant was less than half full. When I told her you have to be kidding she smirked like it was funny. I don't know how you train your staff but this is unexeptable. Three of us never got to eat dinner. This manager needs replaced. I will never eat at your Massillon location again and I will make sure everyone Ikbow doesn't either.

General profile image

Anonymous - 2 d 16 h ago

1

Someone in corporate needs to check into management at the west valley , Utah ,store. Jamie has an issue with how he address his employees out on the floor and in back. As a manager you DO NOT call any employee STUPID. Nor do you address issues where the entire store hears . While your at it, consumption of illicit narcotics out back is very common and management is involved with this activity.....

General profile image

Debbie - 3 d ago

0

A year ago AppleBee's in Union Gap, WA was great all around. I took my sister there for her birthday lunch 21 May 16 and the whole experience was horrible. Even though there was less than a dozen people seated for lunch, the wait staff couldn't seem to do their job. The utensils were dirty, even wrapped up. There was dirty silverware under tables and this is when they opened at 11am. It took forever to get coffee and the meal while the complete staff including the manager stood at the end of the bar and laughed and chatted. The music was so loud we couldn't talk. We asked a waiter to turn it down, which he did but it was promptly turned up by someone else. We asked him to turn it down again and he got smart mouthed and finally turned it down. He said the restaurant was required to have it on at a certain volume but if that is so, it is a stupid rule. It wasn't soothing music it was loud radio station music. How could a bathroom be dirty when the restaurant had just opened? I will never go there again and I will let everyone I know not to go there. I don't mind paying too much for good food and good service but Applebee's won't get my money again. Then the waitress had the nerve to add a 20% tip for herself, which I had the option to change and I did change. We had a clubhouse sandwich was was good but the pickles that are being used should be changed, they will strangle you if you are not aware they are hot and way too spicy.

Other Reviews & Comments

AT&T
Afsha OMG!!! Exact same thing happened to me. I totally get how u ... 

Cricket Communications, Inc.
chip aldridge This is really starting to aggravate me bad. I've been talk ... 

Amazon
Concerned Friend I have a friend who works for your Amazon location in Plain ... 

McDonald's Corporation
Anonymous If you give into employees demand for fifteen dollars an ho ... 

Ashley Furniture
Mary I am having a very bad experience with the living room we p ... 

Dollar General
Anonymous dollar general in montgomery alabama on west patton is so d ... 

Allstate Insurance
Forbin, L Correction to spelling of name

Church's Chicken
Muhammad khan I was at one of your location address 5112 4th St Albuquerq ... 

Autozone
Sean T On April 20, 2016, I purchased a "Duralast" Trans ... 

Food Network
Farm Friend Please continue to air Monsanto ads.. consumers need this e ... 

Outback Steakhouse
Monique F I'm at outback right now and this is the worst service ever ... 

Albertson's LLC
Neva Longacre I purchased 10 lbs of russet potatoes recently in Farmingto ... 

Fandango Inc.
Luke This site had me put in my information to buy two tickets,  ... 

Fox News Network, LLC
Dwbid42 Hey Pat

Frys Food Stores
Jenny rude cashier at Frys at 10660 Grand Ave, Sun City Az named  ... 

Bank of America Corporation
S. Reyes I had a terrible experience at the Hillcroft location in Ho ... 

Harps Food Stores
Linda M. I live in Hot Springs, Ar. The new store on south Central a ... 

Greyhound Lines, Inc.
jamiearnold121@gmail.com Worst experience ever first bus was an hour late arriving.  ... 

American Express Company
grammawa I closed 3 accounts I have had for 15 + years. I authorized ... 

Dish Network
Betty Roberts, Mayfield, KY OH!, and by the way! They have been sending me a bill for o ... 

AARP
Warren We have received a large amount of renewals. Our card expir ... 

TGI Friday's
Anonymous I just left the Tgif on Highway 64 in Memphis, TN and was d ... 

Lg Electronics Alabama Inc
Anonymous I bought one of the higher end Bluetooth headsets, and the  ... 

Circle K Stores Inc
Don b Slowest gas station one could ever go to. Call up the corpo ... 

J. C. Penney Corporation, Inc.
Daniel SC Staff,

Enterprise Holdings, Inc.
Anthony Good evening, on May 22nd while renting a car from National ... 

Citizen's Bank
Citizen Bank BLOWS Couldn't agree more-wish I could rate negative stars to be  ... 

ADT Security Services, Inc
Maunz You sir, are a racist idiot.

7-Eleven, Inc.
Gabimaunz I went to the store in Southlake, Texas on May 23rd. Suppos ... 

Nordstrom, Inc.
Anonymous I worked for Nordstroms for 8 years; I wish I had not. I lo ... 

Public Storage
Anonymous I am all for a class action suit..let's do it..I'm pissed o ... 

Rooms To Go
Crappy Furniture Absolutely horrible experience. Purchased a 7 piece bedroom ... 

Placeholder advertisement