Information, reviews and public commentary for US companies

 

AppleBee's

Rating
0.790536
Web
http://www.applebees.com
Address
11201 Renner Blvd.
Lenexa, KS
66219
Contact
Michael Archer
Role
President
Phone
(913) 890-0100
Twitter IDs
@Applebees
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Anonymous - 2 h 15 m ago

1

I went to Applebees in Massillon Ohio, ordered two steak dinners cooked medium, they came back rare and medium well. The mashed potatoes, beans and steak were cold. Rotten food for forty six dollars. Will not go there again.

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Greg Viers - 1 d 33 m ago

Why are you still sponsoring NFL? Are you not in touch with the American people!

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Anonymous - 3 d ago

Applebee's likes to make up rules as they go along apparently if you know somebody or you're a family member or whatever boyfriend girlfriend you're not allowed to be in the restaurant when he or she is working wtf kind of rule is that Applebee's is a bullshit restaurant extremely pissed off

Flagged for review. 
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line cooker - 2 d 17 h ago

0

Let me tell you as a former "training" line cook I'd never eat there again..... from my first line cook experience I was being pushed out as an outsider. Perhaps it was because I first came in and said I wasn't here to make friends or to meet girls. Or perhaps I asked to many hi-end questions but from that point I was basically ousted I felt. They do have their "friend system".... After that I was blamed for putting a 'Hot Soup Bag' in the drink ice bin, which is a HUGE VIOLATION and wasn't even part of my station..Fact is of which I would never do something like that coming from ultra exclusive restaurants in Newport R.I. By the way the manager on Sunday night 10/8/17 just let that go....(she should be fined of fired).... Then I was blamed for using too many glove's, ?!?! Really? Don't y'all want clean food? But apparently that's not in their budget... But when I noticed the whole line not using any gloves while prepping 'to cook' foods then turning around and then plating 10+ "food ready" plates..... without washing!!!! Not to mention the half pans I pulled just 2 days ago and being overwhelmed by the smell of a mold spot over a silver dollar size literally growing green fur..... It's hard to list it all, but I've personally found many violations, but I'm no food inspector, maybe they should pay more attention...... Instead of it being known so the front call call a quick code to the back for inspection so they can tiddy up right quick, perhaps if they sent a 'real undercover' they may find the truth.... To end the rant, I'd like to mention that a good portion of the kitchen is leaving, so as a trainee of 'going' employees I feel I never got a fair chance at learning.... So that being said I'll stick to a higher standard of culinary practices..... I will never consider working for them again, seeing as how half of my trainers told me well, were not supposed to do this but we do if 'so n' so' doesn't see you..... Like microwaving chicken and 'pressing' steak with a weight that drains taste and over cooking rice in the microwave or preheating pastas in the microwave.... For real, they can't even provide a 'real cooked' menu? I was told push push push.... Then was told hold hold hold, the server's don't even know what's what... But they put it out and wonder why their tips aren't up? Hum.... Much more....

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UpScale Dinning people M.E. - 2 d 15 h ago

2

OK My husband and I know exactly who you are but we won't let that info out here. We would love to take you in and know your direction, please call us as we gave your our number the other day. We need someone quality based not fast food pased, please come aboard!

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Steve Dennison - 2 d ago

0

WOW!!!!!! So I'm drinking beverages from a possibly contaminated Ice cooler? Shouldn't the department of health be contacted? I will never go back after hearing that!!!!!!

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line cook 2 - 2 d 16 h ago

0

You aren't kidding, place has '0' integrity..... I hate to say I tried to "hook on" to them.....

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Anonymous - 4 d 18 h ago

We just finishing eating at the new Applebees in the new Seminole mall, Seminole , Florida. Both service and food was excellent. What I don't like is the covert use of the table side order device. Simply stated and based on years of experience in the corporate world, this is a method by Applebees to reduce manpower and increase their profit margin. Your work force represents a significant part of your expenses. However, the use of table side servers remains an attractive part of the Applebees experience. Also, I believe you are skirting the core issue by suggesting I can still use table side servers. I don't expect anything to change. It's profit over service. However, I would suggest being straight up with your servers.

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us - 2 d 15 h ago

0

Who wants a computer sitting on your table like an unwanted hooker we sure don't.

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Cheers Mate - 2 d ago

0

Yes 'us' we feel the very same with different words. My wife and I had dinner at an Applebee's (won't say where) but we know that "corporate push" comes to all of the locations, as owner's of a restaurant we personally believe that it's quality not quantity. We have heard stories of disgruntled employees just pushing the items out because they have no choice, this is a sad state of affairs. Maybe they should just shut them ALL DOWN and regroup with a higher end set up and think of reincorporating into another "name/ partnership" that actually cares. Applebee's has become the "WallMart" of restaurants. Terrible service and food to match, we noticed very over confident young cooks who have no idea how to cook an item from scratch, we had the chance to actually speak with a cook and realized they can't even tell you what's in the ingredients list. How can that pass? If the cook doesn't know what's in the food how can it be properly explained? Do they ever do "in house" tastings? Do the cooks even know what comes from those "bags"? Just not good is all.

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food service people - 2 d 16 h ago

1

Yes Applebee's has shut down hundreds of locations due to inefficient service and inadequate foods that they over promote and can not provide.

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George Geistz - 2 d 15 h ago

0

Wait. How many have they shut down? And why?

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Food Service People - 2 d ago

1

From what we have been told they could not keep up with their menu. It's quite obvious when their cooks don't put the food out to 'spec'. We have heard many stories of unhappy staff members that seem to take it out on their customers. If your kitchens can not keep up perhaps more stores should be shut down as well! Or maybe add more cooks as we have heard the few that are back there are over run. We were also told our plates could not come out because the dishwasher can't keep up aswell, we wonder how many are in this same situation? If they can't keep up add personnel and/ or more dishes?! And we mean Plates not 'menu items'

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Chase Dundee - 2 d 15 h ago

0

By the way did you all know almost NOTHING is made in house? Just about everything is "from a bag" about the only thing mixed is your Ice and Pepsi?

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Ed and Beverly Cramer - 2 d 26 s ago

0

My husband and I had dinner at an Applebee's in Maine last night, horrible service, food was sub-par at best! We aren't usually folks who try and rate a restaurant but we have noticed a serious decline of quality. We are sorry for the bad reviews but something needs to be done!

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Civil war buff - 2 d 3 h ago

1

Bad experience in Fredericksburg. Va.. Reminds me of Clint Eastwood. The bad and the ugly because it was not a good experience!

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Denita Brown - 2 d 14 h ago

0

Had a horrible experience your Hostess Nicole on Thompson Lane was very rude, disrespectful, and even interrupted a conversation with me and two other customers. She would not allow us to sit at the bar when there was three chairs opening and it was only 3 of us allowed three others came in and had a seat at the bar. As I begin two asked a young lady who was African-American short with dreads what was Nicole's name and she said she had no idea and walked away. I'm still waiting around and asking for the manager and no one brought them we asked another Hostess and she went and got the manager. While waiting on the manager I was talking to another customer and the hostess Nicole rudely interrupt our conversation to express her opinion about the seating when I was not yelling talking loud or even talking to her and I asked her could she please not be rude and get in a conversation that was not hers. And the make the matters worse this was the second day in a row coming to this place without having good customer service the first day I set with my boys and did not get waited on. And also ask for the manager and did not eat.

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Sheree Unhappy - 2 d 14 h ago

0

Pretty sure I got undercooked chicken at the Applebee's in Waterville Maine, seeing as how I've got salmonella from Saturday's dinner. Mom took me in and I've been on the toilet since, thanks cooks! -Sheree.

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Disgusted - 5 d 11 h ago

0

After reading a lot of the reviews that have been left, I will not be surprised if no one reads this. I was passing through York, Nebraska on my way home to Colorado. I saw the Applebees and wanted to have dinner there because I had not seen an Applebees in Colorado in a long time. The waitress was overwelmed and did not remember simple tasks like bringing straws for the cups with lids on them. The district manager was also in town and was very rude and inconsiderate to her customers. She even yelled at one of them. She accused the customer of cursing at her when the customer did not. Another customer talked to the first customer and the DISTRICT manager came over and kicked the family out. The customer did not create a scene, the manager did. No wonder there are not any Applebees in Colorado, they probably had the same problems and went out of business. District Managers are supposed to be examples to their employees, not encourage bad habits. This woman had no business being a manager at all. This was on 10/13/17.

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Linda and Joe Weissman - 2 d 15 h ago

0

Horrible service, all we can say.

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From England with love - 2 d 16 h ago

1

I brought friends in from England and got embarrassed by your menu, and presentation. We ended up paying and leaving to go to a real restaurant, your standard is ultra low. I didn't want to say anything but they insisted. I'm sorry

, but I like your Oriental Chicken Salad if that's any consolation?

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Rick West - 2 d 16 h ago

0

Wow what happened to Applebee's? Used to be a 'go to' place, however bringing my family here turned out to be a horrible experience, waiters were very rude. Food came out less then.... and the managers were terrible, will never come back. Augusta Maine.

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line cook - 2 d 16 h ago

I've literally witnessed the cooks telling other cooks they have got the managers stoned..... that's nice.... From Maine.

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John Peddy - 8 d 15 h ago

0

We Will never patronize Applebee's again... By the time the CEO realises there is a problem, it will be far too late.

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Anonymous - 3 d 15 h ago

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Flagged for review. 

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