Information, reviews and public commentary for US companies

 

Ashley Furniture

Rating
0.250573
Web
http://www.ashleyfurniture.com
Address
1 Ashley Way
Arcadia, WI
54612
Contact
Todd Wanek
Role
CEO
Phone
(608) 323-3377
Fax
(608) 323-6008
Twitter IDs
@AshleyFurniture
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Carolyn - 54 d 5 h ago

0

Hi all dissatisfied customers whom received terrible horrible service and ultimately We Paid for our products and in essence they were Paid to take our money, time, and patience. Let`s talk CLASS ACTION LITAGATION TO GET OUR MONEY PAY FOR OUR TIME AND ACCOMODATE US FOR ALL THE HARM!!!

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gerald w. plush - 42 d 33 m ago

0

We got used furniture not new,they have no intention of making it right, so add me to the class action, lets get this done. let me know what i can do.

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Jym - 41 d ago

0

I am waiting to see what response I get but I may be ready to go in on the class action. The warranty I paid is a sham. They claimed it was a 5 year fix or replace and now they are claiming it's a one time deal....not what I paid for based on what I was given when I paid for the warranty. They use at least 2 companies and play them off each other and don't take responsibility for the deal I had with Ashley - that's who I have privy of contract with. They don't get to sell me something based on one set of facts and later try to change what I paid for by having a different set of "rules" - rules never disclosed.

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Anonymous - 9 d 6 h ago

Im in I paid cash and got damaged merchandise.. What do we need to do

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Wendy - 40 d 6 h ago

0

I'm in!!! Let's do it and stand up for ourselves!!!

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Kelly - 37 d 17 h ago

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I'm in on a lawsuit. I have had so many issues. I've threatened to get a lawyer, but of course they don't care because I am one person. Maybe if everyone that had a complaint got together they would have to do something.

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Gilbert - 30 d 4 h ago

I willing donated $10,000.00 if you go for real and we need to close down Ashley Furniture.

call me Gilbert (hidden)

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Debbie - 11 d 8 h ago

0

Gilbert. I'm not sure how to send you my phone number, I really don't want to post it on this site but I guess I can. I am going to sue them. Just need others to get on the band wagon with me!!!

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Mrs Disappointed - 1 d 19 h ago

I am with you all i purchased furniture from them and i am still waiting for a new piece. This would be there four time to deliver me a new piece the third time they sent me a piece of trash out here. I have taken pictures of everything. I have a feeling i will be seeing them in court. It's bad because i have bought furniture from them many of time before and have never experienced this with them.

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Gilbert - 30 d ago

anyone in here willing to go for a lawsuit please contact me I willing to contributors $10,000.00 for the lawyer fees. As long as we can close this store down and have they paid out money back.

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Tracey - 22 d ago

0

I am in as well worst customer service/company I have ever dealt with.

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TF - 17 d ago

I could not agree more with all of this. The story I have is FAR too much to type and once again I am on hold with the company because the store manager is no help. We spent a ton of money on a new bed and bedroom set... were told we have 90n days if the mattress doesn't work for us. I call them back at 60 days and say it is too soft and we need an exchange and he told me too bad. I told him that was not acceptable and he stated he would call me back "soon" after talking with a district manager. I asked him why he couldn't reach a district manager today and he said because he is in San Diego.... Come on people.... I know you have his cell phone number! This was all after I had to call three times just to get someone to take my call. There is so much more that took place when we purchased the products as well. UGH!

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Gina - 37 d ago

0

I'm in! Let me know we get started.

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J.D. Carr - 3 d 10 s ago

0

Let me know as well. I have been waiting on my furniture to be delivered over the last three weeks. The lady had the nerve to sleep on the mattress that I have until it arrives!!!

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Donna S - 33 d 36 s ago

0

Im in. I was contacting my attorney tomorrow morning. I am not at all satisfied. I am appalled they think they candy sell me used furniture that I didn't order and defective at that. No way. Let me know what I need to do. I have the actual corporate number and will be calling tomorrow.

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Tracey - 22 d ago

0

Hello Donna can you please email me corporates number I have been trying to find an actual number to them to discuss my situation. I would greatly appreciate. (hidden)

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Janet - 17 d 20 h ago

0

I also had the worst experience with Ashley Furniture. I was told if I pay in full in 90 days with Acceptance NOW credit that I would not get charged the 12% interest, Well I called Ashley and spoke to manager Josh from Financing and was told I signed the document that I will still be charge the 12% even if is for 90 days that I paid in full. They delivered our love seat and furniture on April 25 2018 but we told they were going to deliver on Saturday April 5,2018 but when my husband called Friday April 4, 2018 they told him that they forgot to write the ticket and will deliver on Tuesday April 8,2018. I called the store and spoke to Manager Jeff and they refunded me $100.00 delivery charge. But when they delivered the sofa and love seat the love seat was ripped so they had to bring back to the store. We were told it will be delivered in 2 weeks which would have been memorial holiday weekend which we never received. My husband called on Tuesday May 28, 2018 and was told they were out of stock coming out of NC and that they will receive in NC store around June 20 2018 and not knowing when we would get the love seat. We are now looking around 1 month since we have not received the love seat. I called on Wednesday June 6, 2018 to find out what I owe(and they extended my payments until July 29, 2018) and was told I owe about 200.00 more than what I was told. And I have all the documents proofing different

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Debbie - 11 d 9 h ago

0

Hello Donna, can I please have that number for corporate, at least you got furniture, I ordered mine in April, still have not received all of it and was told talking to someone else is not going to do anything. This came from a person who claims is works in the corporate office.

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brenda - 32 d 3 h ago

I'm game for the law suit bright is damaged take leg been 6 weeks so far daid then today it will be another couple weeks took 8 weeks to get table now 6 weeks soo far for a new leg

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Alfed guerrero paid $3;500 for junk - 30 d ago

0

Every one say let sue but no one has a phone number or attorney I call attorn ey general _consumer affairs they will be in touch with ashley soon to settle my dispute

They need to pick up the junk they deliverd

To me barbra suervisor said they are going to on the 5/26/2018

Ill let evey one know if they

They are located in long beach california

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Wendy - 25 d 1 h ago

0

Let's go ahead NOW with the lawsuit. I'm flaming mad because I just called their awful customer service for the 23rd time and even though I have an extended warranty, they will not send anyone out to repair it.

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Charyle R. - 9 d 18 h ago

0

After reading the numerous complaints & issues I now feel better about my Negative Experience, Extremely Poor Customer Svc. & etc. Ashley has grown so Large that it Appears Customers Satisfaction, Customer Svc. Quality of Products & etc. Don't Matter. It Appears that Ashley forgets it's Customers that Has Allowed its Company to be So Successful!!! I'm All in for a Civil Action Law Suit!!

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BIANCA - 17 d 6 h ago

0

How do I start a class action against them? I've been calling so many numbers, they aren't going to get away with this.

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MOTHER BROWN - 17 d 4 h ago

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MISS CAROLYN....I AGREE !!!...SO WHAT LAWYERS OR AGENCY DO I CONTACT TO GET PAID FOR BEING BITTEN BY BED-BUGS IN WELLS FARGO BANK IN EAST ORANGE NEW JERSEY 07017 MANAGER MISS FAN FAN TOLD ME MORE THAN A WEEK AGO THAT WELLS FARGO WILL GET BACK TO ME IN 6 TO 8 DAYS...WELL PASS THAT TIME LIMIT !!..SO NOW I WILL DO WELLS FARGO A FAVOR AND GO ON YOUTUBE FACEBOOK TWITTER AND INSTAGRAM AND LET EVERONE KNOW NOT TO GO TO ANY WELLS FARGO BANKS I AM CLOSING MY ACCOUNT TODAY ....I SUGUEST YOU DO THE SAME !!

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TayR - 16 d 14 h ago

0

Please add me for the lawsuit! This should not be their stsndard of service. Worst experience ever!

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Wendy Brink - 16 d 5 h ago

0

Please contact my family (hidden)

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