I need someone to resolve my billing issues - I'm so tired of trying to get what I signed up for and was told I would be paying not being the case - repeated attempts to get it resolved have not been followed through with - reps say a billing specialist will call more than once but nobody ever calls . I have been dealing with this since my service was installed . The channel line up for the family plan is a joke
I have been getting calls from 205 216 4883, allegedly an AT&T number, according to the name that pops up on my phone. I finally answered the third time they called and the woman wanted to know about my satisfaction, and it sounded very suspicious. When I tried to contact AT&T to inquire as to whether this was a legitimate number, I was not able to find a contact number once I signed into my AT&T account. I then googled one, called, and waited a few minutes, only to have a person in a Philippines call center answer who, as usual, was unable to help me. Could I get an answer from someone at AT&T as to whether these are in fact AT&T employees calling me? .
How many of you would be willing to join in a class action law suit against at&t?????
i would any time. j.d. browen, (hidden)
At this rate I would if I don't have to pay anything to do so.
Amen to that!!
I will they robbed me
Just say when. I'm in!
i would for sure just tell me what you need....
Ok quick addendum, after getting shuffled around i spoke to a call center where "josh" the supervisor refused to speak with me about my problem and encouraged me to call corporate, offering to transfer me,(yep back into the call loop) and i spoke to a lady that helped me with no issues. During this time my internet suddenly showed a second signal at 5 gigahertz that was blocking all access. Home phone still worked but internet was not working plus it was not accepting the password. Since me or my family absolutly DID NOT set another signal on the router(as if we even knew how) it must have been someone at at and t. So they harass you as well for making waves and demanding a product you pay for and they advertise? Plus after a year of bad service they only want to prorate me back one month? Oh fyi funny fact, i looked up the definition of prorate and on the webster site was a comment from someone looking up the definition FOR at and t! Really how much longer are we going to stand and take this? Shouldnt we get back our hard earned money for what we were NOT provided as well as compensation for the hours you sit on hold and on the phone? And it gets worse, here i am out of the service range and my comp only finds at and t routers only....so by my pcs count everyone around me is being sold internet out of the provider area. So we ALL have slowing, shut offs at random times and a weak signal coming from the provider. Sad considering each bill is about 100 dollars thats alot of money each month they are collecting from an area thats out of thier range. THAT is robbery!
I feel your pain. I'm a retiree and I'm treated like scum on the bottom of a shoe. I've had signal problems since December and I'm still not getting help. Tech's in/out. I don't nor have I ever asked for employee rates. It's not fair as they paid us enough. I dislike speaking to foreigners that barely speak English. They have mono toned voices. No feelings either. What happened to the company that I ONCE admired and gave most of my working career to?
I totally agree with you service is horrible for about the last 6 months or longer!! Dropped calls slow internet etc. I have a grandfathered phone plan with them that is TRULY unlimited and they try there hardest to get me to switch plans!! I refuse to do so!! So then they slam overage charges on my sons phone because he is not grandfather in!! They are so sneaky!! They won't take my late fees off unless I switch plans!!! CANT STAND AT&T!!
I HAD SAME PROBLEMS US SENIOR CITIZENS SHOULD BE TREATED BETTER BUT AFTER CALLING THE OFFICE OF THE PRESIDENT GOT RUN AROUND I FOUND OUT
THAT FEDERAL TRADE COMMISSION HAS ALREADY MULTIMILLION DOLLAR LAWSUIT FILED AND WON MILLIONS FOR CONSUMERS THEY OWE YOU BIG MONEY CALL YOUR CONSUMER PROTECTION AGENCY AND THE FEDERAL TRADE COMMISSION THEY HAVE CLASS ACTION LAWSUITS AGAINST ATT AND OTHER CARRIERS ALREADY CHARGED THEM MILLIONS OF DOLLARS IN FINE AND JUDGMENT TO REIMBURSE ALL CUSTOMERS FOR FOR OVERCHARGES AND THROTLED DATA SERVICES ALL YOU HAVE TO DO IS FILE A COMPLAINT ONLINE OR CALL TOLL FREE NUMBER LISTED ON . GOV WEB PAGES YOU WILL RECEIVE A CALL BACK FROM THE OFFICE OF THE PRESIDENT JUST AS I DID AND THEY WILL FIX YOUR PROBLEMS QUICK OR IT WILL COST THEM ANOTHER MILLION S FINES PLUS REFUND JUDGMENT TO YOU
SIGNED DEMAYO (hidden) PLEASE RE BACK AND SHARE THIS INFO WITH OTHERS
I received the lawsuit letter, but when I called for my refund they said I had already received it. I never saw a refund!
What number do I call?
FRAUD AND FALSE ADVERTISMENT SCAM AND SPAM OVER CHARGES UNDERSERVICE THATS A FEDERAL CRIME ONLINE COMMUNICATIONS AND DATA ARE REGULATED BY THE FEDERAL TRADE COMMISSION TOU MAY BE INTERESTRD TO KNOW THAT, I HAD SAME PROBLEMS US SENIOR CITIZENS SHOULD BE TREATED BETTER BUT AFTER CALLING THE OFFICE OF THE PRESIDENT GOT RUN AROUND, BY NON ENGLISH SPEAKING PEOPLE FROM INDONESIA AND OTHER COUNTRIES TRANSFERED 100S OF TIMES ALL WRONG DEPARTMENT NO HELP, UNTIL I FOUND OUT
We got the same thing ! It's a scam ,!
Amen. I cannot get to right person and each time have to explain why I'm calling, as well as talking to foreigners. Aren't computers able to talk to each other, my info is in a bank, so pull it up.
Because they're greedy corporate scum bag bastards I hate this company with a passion everything I've read has been my experience with these people they are vile greedy you could give a damn about their customers if I was to run my business in such a fashion I would be out of business immediately I would hold them accountable I'm up for a class action lawsuit against his bastards
I'm in for a civil suit - what do we do?
What is the corporate number? I'd like to call them!
AT ONCE!! AT&T TAKES YOUR MONEY SENT VIA ELECTRONIC PAYMENT FROM TD BANK, BUT IS UNABLE TO CREDIT MY ACCOUNT.
NUMEROUS CALLS ARE GOING NOWHERE. REPRESENTATIVES ARE USELESS.
LAWYER IS NEXT, AFTER TREATMENT FOR HYPERACTIVITY BY MY DOCTOR!!
Im in, They need to be shut down.
possible what is the charges
I would gladly
Third month in a row I made payment arrangements and then went to the store and paid the night still took it out of my account it's like nobody reads the memos