Information, reviews and public commentary for US companies

 

AT&T

Rating
0.531574
Web
http://www.att.com
Address
208 S. Akard St.
Dallas, TX
75202
Contact
Randall Stephenson
Role
CEO
Phone
(210) 821-4105
Twitter IDs
@ATT, @ATTBusiness
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AT&T is trying to screw their employees by hiring eviCore to deny all of their medical procedures or making them pay them after eviCore denies payment to Preferred Care doctors through Blue Cross and Blue Shield. The provider calls Blue Cross and Blue Shield to get a procedure authorized, and BC &BS tells them no authorization needed, then patient gets the medical procedure done. Then eviCore say AT&T^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 AT&T^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 AT&T^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 AT&T^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 27 d 5 h ago

AT&T is trying to screw their employees by hiring eviCore to deny all of their medical procedures or making them pay them after eviCore denies payment to Preferred Care doctors through Blue Cross and Blue Shield. The provider calls Blue Cross and Blue Shield to get a procedure authorized, and BC &BS tells them no authorization needed, then patient gets the medical procedure done. Then eviCore say

./. /. /./ ./ ./ . / /. / .

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Anonymous - 24 d 5 h ago

ls call me ASAP

(hidden)

Arif merchant c/o great investors group LLC

Customer for 15 years, ., .,., ., . .,

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Anonymous - 24 d ago

ting the round about activating my phone stay on the phone for two and a half hours yesterday and damn near Three and a half-hour today all comes down to wanting a down payment how when you did a credit check now you want money really Frustrated angry and mad no phone really shame on you AT&T shame on you. ,.. ., ., .,

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I hate AT&T - 6 d ago

0

They are the worst!!!! RUN to another carrier.

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Anonymous - 23 d 6 h ago

nd about activating my phone stay on the phone for two and a half hours yesterday and damn near Three and a half-hour today all comes down to wanting a down payment how when., ., ., .,,m,m,m

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Anonymous - 21 d 7 h ago

After many hours of tech support and visiting the store, the end result was it's a problem with the network and there's nothing we can do. No reimbursement for the 2 WEEKS WITHOUT SERVICE, no attempt to make this right. Switched to Verizon. Now the 2nd line of 3 is doing the same thing-right after the bill is paid with autopay. Switching again because I know this terrible company will do noth.,.,.,..,

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Anonymous - 21 d ago

e with ATAndT last few months;

Not only you charged me some new fee for the late payment- they haven't sent me a reminder, at this hard times when is corona virus going and taking lives and leaving people without jobs. And me too, but their company is evil and careless.

I a top of everything they some how charging me all used Data ??? I haven't left the house past 50 days ? I have Fiberglass internet - And somehow all Data used ? It's impossible, because I turned off my Data. I have to dispute all this, if I'll ever find customer service number! And I'll start seeing new provider. If they have no care - so be it. Me - and my husband very disappointed with AtandT service, or should o., , ., .,. ,.

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Anonymous - 19 d 20 h ago

2-3 weeks later you have cancelled my service at my NEW house and restored it to the OLD one. I called to get it corrected and was hung up on 3 times!. My husband called started at 4:30pm by 10:00 pm it still was NOT resolved but AT&T agreed that it was their fault and service should not have been disconnected, BUT they didn't know how to fix it. The promised they would have tech.,. ,. ,. ,

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DN - 16 d ago

0

I ordered Direct TV at a new house in a new state across the country. The called me the day of installation to ask where my house was, in the old state. Then they come unprepared on day of installation. I called dish while the installation Guy was there and Had it the next day. They suck.

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Anonymous - 16 d 6 h ago

False advertising. On their website is says they will waive all overage fees on internet. When I got my bill it had a charge of $1050.00 in overages. It is a horrible experience trying to get help through customer service. They tell you to fill out waiver form but you have to sign in to your account which I can't because they want a verification code sent to your phone. I DO NOT HAVE PHONE SERVICE THROUGH THEM so I can't get verification code which I explained. I was told that's the only way I can get them waived. SO FRUSTRATING!!! If it wasn't advertised that they would waive it, I wouldn't hav., ., ., ., ., ., ., ., .

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Anonymous - 14 d 16 s ago

att is really riping off customer ask to be downgraded in still changing you after you try to cha.,. ., ., . .,,.

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Anonymous - 12 d 19 h ago

T&T in Lake City, Fl. Hwy 90, privately owned franchise is full of nothing rude spanish speaking employees that rip off elderly and selling INFERIOR APPLE refurbished PRODUCTS THAT THEY WONT STAND BEHIND.

AT&T NEEDS TO SHUT THIS PLACE DOWN!!!

ALSO will not allow a disabl.,.,.,.,

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Anonymous - 12 d 6 h ago

I have been trying to get my mothers landline phone started since May 4th. First told 2-7days, then 2 weeks, wanted her phone ported from her old phone, spoke with both companies and it was taken care of. now over 2 weeks later I have been on the phone with them the last 2 days, today for 3hours and have spoken to about 14 different people to no resolve. Some one left me a message on my answering machin.,. ,. , ., ., ., ., .

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Anonymous - 11 d 5 h ago

I been with att for almost 10 years they had best customer service before. But lately every thing is changed now they are the worst company and worst customer service ever they lies to their own custom /./ . . /. /. / /. /. /. /. /. /./ ./. /. .

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Anonymous - 10 d 6 h ago

been a loyal AT&T customer for 20+ years. I live in Johns Creek, GA. The current challenge is that the max speed we can get in our area is 75mb. Of course, the real speed is much less. I have contacted AT&T customer service multiple times to check if and when Fiber with 1GB speed would be available in our area. No response and no time line. I guess, I will have no choice but to switch to a different provider if AT&T is not g.,., ., . , , ., ., . ,., .,

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Anonymous - 9 d 5 h ago

A. Complaint about your automated phone system. When paying my bill when the agent transfered me back to the automated system, the system never asked what I wanted to pay, just asked for my debit card information an charged my debit card for the full bill plus the late fee. Then was told by the agent after being on hold for 20 plus minutes that they could not issue me a refund until 3-5 business days when it only took 5 seconds to debit my bank acct. Everything about At & T suck. I had the retention dept to disconnect my services as of June 13. If whomever at at&t recei.,.,.,...,.,.,.,.,.,

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Anonymous - 7 d 5 h ago

AT&T agreed that it was their fault and service should not have been disconnected, BUT they didn't know how to fix it. The promised they would have tech.,. ,. ,. ,

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Anonymous - 6 d 7 h ago

Customer service is unreliable, I've been lied to many times since Jan 2020 about reversing a charge of . ., ., ., . ,. , ., . .,.,.,

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TBurke - 4 d ago

I totally agree I have been on the phone with the for hours longer than on a eight job. Situation has not been resolved and I don't think it will so I going to contact board.

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Anonymous - 5 d 5 h ago

I I'll close this account 11 years. Att don't appreciate my ,., ., .,., ., .,

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Anonymous - 4 d 6 h ago

ed from AT&T after decades of being a customer with phone, internet.... Switched to another carrier after our billing cycle had just started. Agent said we'd be reimbursed for the month less 2 days; AT&T now denying. Spent 6 hours on phone and have witness to the agent confirming rebate. The "Leadership" person finally put through to was not courteous or helpful. AT&T plan almost double wha.,., ., ., ., ., ., . ,. , .,

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Anonymous - 3 d 5 h ago

My Husband just died and trying to get control/a handle on my bills.

Writing to you because of the terrible way I was treated in trying to cancel my account. I know there is a pandemic going on, but come on......

I had to even drive to one of your main stores to show my husbands death certificate. Account was in Dave's name, and I did not have his secret password or secret question of who is his favorite actor.., ., .,., .,

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Anonymous - 2 d ago

ork from home Sr. Technical process,Quality mgr,in northern Illinois should be watched a little closer, their working at most only 20 hours per week and watching tv and shopping the rest of the time, spent alot time .,. ., . ,..

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J.B.Books - 1 d 22 m ago

I agree !, They think they are intitled , something should be done about this, And I know that is being looked into. I also work for at&t and have been told about this,we have several employees that work in northern Illinois and are monitoring their hours....Patience is the key

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Anonymous - 2 d 22 h ago

y changed the email login so it logs out after a brief time of inactivity on my PC This is terriuble. I dumped all my services two years ago because they are overpriced plus their internet is unreliable... ,., . , ., .,., .,

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Anonymous - 7 h 30 m ago

WFUL AWFUL customer service!!! I WOULD LIKE TO TRAIN THIS COMPANY!! @ THE ASSOCIATES!! I AM NOW HAPPY W/MY SPRINT PHONE!!

AT&T STILL I AM WAITING FOR M... . . . . . . ..

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