Information, reviews and public commentary for US companies

 

AT&T

Rating
0.533558
Web
http://www.att.com
Address
208 S. Akard St.
Dallas, TX
75202
Contact
Randall Stephenson
Role
CEO
Phone
(210) 821-4105
Twitter IDs
@ATT, @ATTBusiness
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A - 13 m ago

0

I have had no internet service for almost 2 weeks. I ha e been lied to about when it's getting fixed. I'm over this company. They have the worst service. All you get is a call center and can't speak with someone hire up. I will make sure people do not use ATT ever

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Psd off - 19 m ago

I've been a loyal ATT CUSTOMER 11YRS.Ive had. AT&T PREPAID since 2016.Ive spent close to $1,000 phones alone not counting monthly bill.I was hacked 4 times by my ex ,he's in jail now. I was promised an. Lg Phoenix 4 plus 1 month free service.That was November.No phone.July 2018.I buy. Lg Expression plus.Never got to use it

Mu ex thru it in washer. I filed s claim.No word.. Im borrowing THIS phone. Have uoi no cj. Thanks

P

In Abilene TX

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Anonymous - 25 d 7 h ago

This company has lied to me three different times I was told by a sales representative in the store about getting service if I did not like the service I have 14 days to cancel I then cancel the service within the 14 days spoke to a representative on the phone he said I would not be charged a termination fee I get a letter in the mail with the charges I called back I speak to another representative

ATT-<'HEADQUARTERS'+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT=PHONE=NUMBER='+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT-<'HEADQUARTERS'+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT=PHONE=NUMBER='+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT-<'HEADQUARTERS'+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT=PHONE=NUMBER='+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT-<'HEADQUARTERS'+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT=PHONE=NUMBER='+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT-<'HEADQUARTERS'+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT=PHONE=NUMBER='+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT-<'HEADQUARTERS'+1(8)(8)(8)''''2_3_4_2,9,9,9,

ATT=PHONE=NUMBER='+1(8)(8)(8)''''2_3_4_2,9,9,9,

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Anonymous - 25 d 2 h ago

This company has lied to me three different times I was told by a sales representative in the store about getting service if I did not like the service I have 14 days to cancel I then cancel the service within the 14 days spoke to a representative on the phone he said I would not be charged a termination fee I get a letter in the mail with the charges I called back I speak to another representative

Hhh

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Anonymous - 25 d ago

I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went

went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.?

I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that

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Anonymous - 25 d ago

So frustrated. Set up a brand new AT&T TV residential account for the owner of our company. They requested an email address for a one-time only so they could send me an acitivation code. Because my email address is connected to my own personal AT&T account it has linked his new account to my existing account. Before I completed this order, the mistake was discovered, however, after exclating this to a supervisor, he too was unable to help. They assured me they would call me back within the hour after seeking IT support. It has been 4 hours and no response. I called back the 1-800 number and provided the order number provided to me earlier. They have no order number in their system, however, they were able to locate the account but cannot separate the two. I have been on the phone now for 54 minutes because no one can seem to help. They want to provide me with a new password for his account but that would only disconnect my account since we now have the same Access ID/User ID. Please Randall Stephenson, can you offer some assista .. . ..

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Anonymous - 25 d ago

I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that

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Anonymous - 25 d ago

I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approxima

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Anonymous - 25 d 20 m ago

I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2, the modem went went out. We were on the phone last night for approximately one hour for a lady to troubleshoot. Did not work! She proudly told us that they would mail us a modem on Wednesday. Question! Why can't one of the many at&t trucks in Memphis bring a modem to our house TODAY.? I was promised a $100. Gift card. I was then told because it took AT&T six weeks that that I hate AT&T! This is my first ever negative review. From January 10 to the week of February 24 I tried to get changed from direct to U verse. Techs did not show up 3 or 4 times. After each time my husband and I were on the phone for over two hours to determine problem and get another appointment. Last week it was finally installed. Yesterday, March 2,. .. , ., .,

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Anonymous - 25 d ago

Dear AT&T, I'm having trouble with my cable/ HD picture. I just need the satellite adjusted. I've been trying to get a Tec out and he hasn't appeared. This passed sunday he was schedule 8-12am. Never showed up. We called customer service and they told us he was running behind. After about three more calls no Tec. Finally we got a call from the Tec. He's on the way at around 2:30pm. we had a time frame of 8-12am. We were told by the Tec its 1-4pm. Out of all this i'm still paying for services i'm not getting. I pay my bill on time and just wish for better service from people who care about the customer. Can you please help me fix this problem. Also may I have another Tec. because the one on sunday never want to come. He was arguing with my wife instead of just listening and trying to help. Please understand we were told by customer service 8-12am. We wouldn't be upset if he was schedule 1-4pm. No o . . .. .

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Anonymous - 23 d 8 h ago

you guys are putting American workers last, outsourcing American workers, replacing with people from India in your company, using employees and then dismissing them after they train replacements

REALLY? UNBELIEVABLE !!!!! REPULSIVE!!!!

I hope this turns around, this is unyhacceptable, un American . I have been a loyal AT&T customer for years, my family as well I don't care how good your service is, I will no longer do business with AT&T

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Anonymous - 23 d 27 s ago

Lies LIES NOTHING BUT LIES. In a second can deduct money in a SECOND. Off SHORE Rep CANNOT SPEAK ENGLISH. How do I get someone from USA to .. . . . .

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Anonymous - 22 d ago

I am very disappointed that AT&T is bring in foreigners to replace Americans in their company, for lower wages I guess. AT&T big wigs are sacrificing the strength and honor of the USA for what? The big wigs get more money. For what? When the American way of life disintegrates to a 3rd world country they will be as bad off as the rest of us. I don't see the point of being rich now to only becoming "one of the unwashed, Walmart deplorables" under Socialism. I believe my retirement investments is in AT&T. I think I will call my Edward Jones man and dump that AT&T. I don't want to be any part of a group of anti-American blowhards. . ..

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Anonymous - 22 d ago

AT&T reach a all time low. I called to talk about switching my service plan. They have a promotion advertising lower rates than what I am currently paying. So my thought is if I ask for the same rates since I have had service with them maybe they can work with me. I talked to a really nice man who transferred me over to customer service. after being told I would have to start a new service to apply for the lower rates. she then ask me if I could ask someone in my family to pay the bill for me. I don't even know how to r / // / / /

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ROEMARY MARIOTTI - 20 d 22 h ago

0

DOES ANYONE EVER ANSWER CALLS NOT WHEN I HAVE CALLED SCUM PIG SERVICE FOR SURE SOCIAL MEDIA NEED STO GET ON THE BACKS OF YIU DISGUSTING PIGS

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Anonymous - 19 d 8 h ago

they came to my house and installed internet then after he installs it says there's an outage he'll be back later. Calls later says he'll be back the next day. Next day says not until Monday. Now they say not until Thursday!!!!!! We had internet through them for over 2 yrs and decided to upgrade. I have asked for them to reinstall the other internet we are still paying for until they fix this new fiber optics crap. AND THEY REFUSE!!!!!!!! I am failing school classes, and our livelihood is dying off (we sell fish and coral. The tank system is connected through WiFi)!!!. .. . . .

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Kristin - 18 d 19 h ago

To the person that wrote number for others I say thank you phone appt I got tomorrow after dealing with this absolute worst company for the past. Year and a half . Will see what transpires .the stress and all the time wasted with them is over the top .good luck to all the people who have been caught up in the att web of hell

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Anonymous - 18 d 1 h ago

I signed up with AT&T in October of 2019 and had to change turn in the phone i bought and request a new phone within 30 days. Moreover, the new Samsung 10 is not always working. My family will say they cannot hear me and often I cannot hear them. Then there are issues blocking robo calls. Most recently, my bill increased.

Why is this going on. I am cancellihhhng this plan as this service is not customer focused.

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Anonymous - 17 d 8 h ago

Wow Mr. Stephenson, your Organization spends big bucks across the country at Home & Garden shows peddling your cell & video offerings. Unfortunately your poor business planning and lack of insight single handedly has f'd up DirecTv for those of us in remote settings. Yeah, you are going to get your big bucks but rest assured nothing associated with or branded with AT&T will ever get my business. Pretty sure your legacy will follow the geniuses over at Frontier Communications. Poor service, lack of Customer Satisfaction will bring AT&T to bankruptcy in th. . . .. .

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Anonymous - 16 d 20 h ago

This is NOT the real corporate number, it is someone pretending to be corporate, It is an offshore call center that they barely speak english and when ask if this is AT&T Corporate office in Texas they hand up on you

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Anonymous - 16 d ago

Stranded in Europe with the virus and trying to get home to the USA, only AT&T refused to help because I am not a paying customer. Nice job, folks!!,,,

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Anonymous - 15 d 8 h ago

Discontinued my services with At&T after 15+ years of being a customer. Tried numerous times to get a decent rate for my triple bundle after it continually increased wwith the most recent increase being over $100.00 more permonth. Finally chose to switch to a competitor. Since switching my service and cancelling all AT&T services on Monday, 3/9/2020, I have been barraged with at least seven phone calls asking me to come back. Each time I have explained why I left and asked to be placed on their DO NOT CALL list. Each time I was assured that it would be the last call. Well, you have pretty much destroyed any chance of me EVER coming back and I will make sure to tell everyone I know about the problems I have had with AT&T.. . . . . . .

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Anonymous - 15 d ago

FIRE the Enemy, so that your customers are not emotionally abused to leave you! I can't leave you, but others will...so fix the poor customer service problem NOW! PLEASE!....

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Anonymous - 13 d 8 h ago

I talked to at&t a numberous of times telling that I never received any thing from them and told me not to worried I would not be charged for any thing and at&t still charged me 55.93 I want At&t to refund me my money back to my account I don't think I should be charged for service or anything if I never received the Sim card or anything from at&t I was going to o switch company but not know I'm really upset over the whole situation I have enough to deal with my husband is dealing with lung cancer I don't need this on top this I don't think I should be charged for some thing I never received I would really appreciate it if at&t would put the money back in my account since. . .. .

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Anonymous - 12 d 1 h ago

AT&T has the absolute worst customer service representatives I have ever encountered. They limit the ways you can reach them. I have tried all 3 ways. I called with an issue to my gateway that was preventing us from accessing our WiFi. A new one was ordered on 3/13 with a promise that it would arrive the next day, 3/14, and I received an email confirming this. On 3/14, I received a text saying it had just been ordered. So I started a Live Chat to see why it said it was just ordered when the email said I would receive it that day. I was given this direct quote: rest assured, you will receive your order today (3/14). Guess what? Didn't happen. I opened the email and tracked the shipment, which said it wasn't scheduled to be delivered until 3/16. So this time I tried reaching out via FB Messenger. I was bounced around to 3 different reps. The third one said they would lookup my info and get back to me. Which they did...12+ hours later. Then I was told they couldn't discuss anything with me unless I initiated another live chat. I refused. I am tired of being lied to by AT&T reps. Lying seems to be standard operating procedure for them. I requested a credit for the days I have been without service and again told they couldn't do anything unless I initiated

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Anonymous - 12 d ago

I'm a previous customer. This review is a little late as they canceled my service back in late 2016/ early 2017. I'm still beside myself with their stupidity on that since we had service with them since 1993. My father passed in 2016 and my brother and I went to have his cell phone removed from the account. We had a land line, internet, direct TV and the one cell phone. They shut down the entire account and told us if we wanted service it would take a week to get a technician out to set us up. This left us totally screwed without the landline or internet considering all the things that need to be dealt with after someone dies. Immediately after that, they started sending junk mail to the basement and second floor apartment. I live in a single family home with NO apartments. That was a massive slap in the face and I let it go on until today. I just spent 45 min on the phone waiting to ask someone to stop sending that junk. I doubt it will do anything.. I can usually let my anger subside, however this,,,,

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