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Audi Automobile Sales

Rating
0
Address
4690 E 22nd St
Tucson, AZ
85711-5712
County
Pima
Contact
Dennis Bene
Role
CEO
Phone
(520) 748-1000
Fax
(520) 747-7910
Annual Sales Est
$100,000,000
Employees
250
SIC Code
5511
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Jasmina Dimitrova - 1 y 197 d ago

(SPAM)

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realcapitalinvestment8@gmail.com - 1 y 267 d ago

(SPAM)

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I am the owner of a 2014 Q5. I did not buy the vehicle new or from an Audi dealer. However, the car was under factory warranty when I bought it. I have been having warranty and maintenance service performed at Audi of Raleigh. I was pleased with my experience up until recently. Also, I was suitably impressed with both Audi and Audi Raleigh to bring my girlfriend to dealership. She subsequently purchased a 2018 A4. On several visits, including my most recent in May 2018 I asked dealer to find source of constant coolant smell. In fact I asked in both my very first and very last warranty service for deal to find and correct. I have documentation. They never could find the source. I know vehicles and know hot coolant smell. My vehicle has had coolant smell from engine since I purchased. I very mistakenly accepted the dealer's "can't find anything" conclusion in May 2018 even though the smell was obvious to anyone who got close to vehicle. I figured, again very mistakenly, that if something in the coolant loop failed in the near future, the dealer would fix as I had their "cant find anything" in writing. Well, the water pump has now failed and the dealer refuses to fix unde warranty. Needless to say that I am totally disgusted. They told me that they had elevated the request to Audi and were turned down. Please help! I feel dealer is totally at fault and should have corrected in Warranty. If they had conducted a thorough search, they would have found problem. I've never had a car that smelled of coolant when running and I feel awful that I was was trying to be acceptable to dealer and that they would correct if there was as a problem in the near future. Please help!! - 1 y 275 d ago

0

Mark Bolebruch

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Anonymous - 1 y 275 d ago

Wow that is bad.

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Frankie Smith - 3 y 55 d ago

I just thought that y'all should know the commercial of your showing for Secretariat Secretariat was a filly not a he need to fix your commercial because it's wrong

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Jessica - 3 y 99 d ago

0

(SPAM)

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