Do not use this company,they will use ur bank acct ingo to retrieve any amounts of money from your account
I'm having the same problem with them! I'm sure the attorney general can file a class action law suit because we aren't the only ones.
Yes, Im all for it Josha Barton, how soon can the process begin?
Their other companies are even worse! I had the unfortunate misfortune to rent from Payless Car Rental. I was outrageously overcharged ($400 for a two day standard car rental) and can't get anywhere with their customer service department. I've been treated rudely & there isn't any way to contact anyone in their corporate office to help. STAY AWAY FROM ABG LIKE THE PLAGUE, SPANISH FLU & COVID-19 COMBINED!!!
I AGREE THIS PLACE IS HORRIBLE AND SCARY, I THINK GOING OVER CORPORATE HEAD PERHAPS THE MEDIA..I CAN SAY SO MUCH MORE, IM TRYING TO CONTACT SOMEONE NOW IN THE "CORPORATE OFFICE"
Horrible outfit!! Reserve a car, drove 40 mins to pick up car. No car reserved. Rep said Avis will not turn down a reservation when they know they do not have any available. What kind of outfit does that. Notice on the rating chart they get rating of one half out of five!!!
I will be letting friends and family no how managers and employees treated me like white trash offered me no help or answers never again charge me for shit I didn't have and way to wzpensive
I have extended my rental aprox 3 or 4 times without issue . TodayI get a certified letter and a bunch of emails from different customer service agents. The letter said I broke my rental contract by not returning on 5/31. The email says I am extended until 6/15. The other email says 6/2 and another said they dont have a car available (I have the car) . I can not get through to anyone local. The above listed number is disconnected. The numbers listed in the letters cannot accept calls . I am over it. I am feeling like dropping this car off and leaving keys in dropbox and washing hands of this whole messy situation! Never , EVER again!
Avis Rent-A-Car won't answer letters and won't return money that is not theirs
I have never been treated so poorly. They use bait and switch tactics for billing and customer service . I am one customer who is not holding still. I will report this to everyone and anyone who matters .. judicial system fair trade commission BBB my billionaire sister . Do not use this company
Avis is full of u know what just a big scam don't ever rent from them
The worst ever!!!
The number listed above, is not in service...
Do Not RENT FROM THEM!!! I returned my rental on March 16 th it's the 31 st and I still haven't got my deposit back!!! I keep getting the run around!! DONT DO IT... STAY AWAY FROM AVIS
I rented a car in November of 2019. I returned the car with no damage. Now, on March 23, 2020, I received a letter from a Collection Agency that I owe Avis for Hail Damage. I received no notice from Avis since returning the car in November of 2019, then, a company I have done business with for over 30 years treats me like a common bum. This is simply not right. Chasing old loyal customers away with bogus claims sent through a collection agency is not a way to built a bigger customer base.
Mark Halvorson (hidden) here , I was in an accident and have to deal with insurance companies about who is paying for what. I have rented a truck from you guys for 5 weeks now and need to extend it to 6 weeks. I call and Denise tells me it is $901.00 to extend it another week. Are you kidding me, I go on line and extend it thru the same location for another week and it costs $353.00 to extend it. What are trying to do, drive customers away? You guys are missing the boat when it comes to customer service.
Joke rented car we reserved online and when we got there to pick it up they didn't have that car available so they Quote us double on the amount of rental we except there's no other choice hand when to return car that was very dirty and unvaccinated and washed but and because we vacuumed it for we returned it we were late returning it and they charged us for another day when called to complain they offered $20 courtesy refund and when I speak to supervisor when he gets on the phone tell him about it and he could stop $5 from discount for a escalation charge we'll never went from them again and do not recommend them at all
They are a big rip Off I won't rent from them ever again
I rented a car in Oct and was correctly charged. Then in NOV I was charged when I did not rent a vehicle. I was also Schaefer twice for toll roads. This company uses your information and charges you multiple times even when you do not do business with them. It is going on two months since I started this dispute of charges. Do not do business with Avis, they are a shady business and are scammers. Go any where else for a rental car.
Cynthia nyeche l rented a suv from avis in the city of Ontario ca. On the return date,l asked for a extra day,on the next day l lost the key? Called l believe the main office they transfer me a three party towing company ,he came with a flatbed since it was a Ford explorer 2019,when the driver arrived he said he needed to call another truck, l was confused he came with a flatbed! 9 hours later another truck called said he had a flatbed, here's where l get suspicious, 3 days past truck was not moved,called again for services, towing company calls stating his at my place,l say ok then he said the same as the others in a text"l have a flatbed lm sorry l cant pick your truck up,l was tired of these people ,today my nephew called them, same story they told me we will send someone out,same procedure which is costing me??????? Today is December 25,2019
they did the same thing to my daughter ON 12/17/2019 I am reaching out to BBB