hi we are looking to set up franchise of Avis rent a car in srilanka
please guide me
Carol: will never rent from them again. Son was stranded in Lubbock Texas. A friend put his Credit card info up for a car because my son had no card . When he returned to Utah we turned the car in using my credit card information for payment. Needless to say BOTHcards were charged,the friends card charged for the rental. Mine for the actual cost of the 500+ dollars that was the actual price on the agreement, friends card charged $890.00 for what we can't find out. Avis corporate has no record of this charge but it is right on their bank statement. This was for a 5 day rental. They suck big time, you can never contact anyone at this company that can help with this problem. A complete runaround.
Avis please contact me at (hidden)
CAR RENTAL EXPERIENCE WAS GREAT-CUSTOMER SERVICE FOR BILLING/COMMISSIONS SUCKS! heaven for bid someone actually try to reach a live person in the accounting department to see if a commission has been paid. Got the total run-a-round! Finally sent in a customer service comment to try to get help. Still have not heard back. Spoke to the first person, very broken english, gave me a number and extension that started me all over in this vicious circle of holds and no pick-ups! Then got "Diego" who was of no help at all and left me on hold for 30 minutes till I finally hung up. I called back and got "Edward", briefly explained to him what I needed and he could not locate a supervisor, sad just sad. He tried but cannot access the information I needed.
Avis will tell you one thing and never do what they said. Then when you call back you get put on hold forever tried to get a supervisor was put on hold. No one ever came back to the phone
I recently left an item of value in my rental at the Detroit Metro Airport location. I called immediately to report the loss. Success was met in retrieving my property, and it was promptly mailed to my home in New Jersey. I am extremely grateful to DARRYL and the staff for the diligence they demonstrated in helping me. They take customer service very serious!
My name is Nathaniel Torrance Iam a 61 yo Black Male a U.S.Navy Disabled Vietnam Veteran who served this country willing to give my life at any time.The customer service here in Atlanta, Ga.treated me like I was some animal which I was a employee for Avis in the early 80,s shuttling cars.I have been renting from Avis for over 40 years.I needed a small car in Aug 2016 because I had 2 Prostate Cancer surgeries .My friend had to help me drive because the pain was unbearable and no one would keep her pet so we had no choice but to bring him..I was unaware of the pet hair policy and barely could do anything.This was the first time I've ever had this happen with any rental.Nobody at Avis will help me with this $75 fee on my card..I believe that was the last time I'll ever rent from avis again.I'm getting in touch with my VFW magazine to have them write and article about the treatment at Avis on how Veterans and soldiers whom are sick is treated.