Information, reviews and public commentary for US companies


Bank of America Corporation

100 N. Tryon St.
Charlotte, NC
Brian Moynihan
President and CEO
(800) 299-2265
Twitter IDs
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Anonymous - 3 d 8 h ago


My identity was stolen and fraudulent checks were cashed at Bank of America in an entirely different state and when I went I dispute the claim it's nothing they can do they have to do an investigation. My issue is if someone comes in to cash a check how do you take money from the account holders account? Now I'm account is in a negative can't access any money bills are due and all they say is they have to investigate when I have children who I have to take care of. My broke I'm furious and about to call the police on the bank for stealing from me instead of the person they thought was me!! I will not bank this institution ever again

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Anonymous - 5 d 5 h ago

Violation Tracker Parent Company Summary Parent Company Name: Bank of America Ownership Structure: publicly traded (ticker symbol BAC) Headquartered in: North Carolina Major Industry: financial services Specific Industry: banking Penalty total since 2000: $82,522,027,262 Number of records: 175 Top 10 Primary Offense Types Penalty Total Number of Records mortgage abuses $39,866,223,706 18 toxic securities abuses $23,204,300,000 10 investor protection violation $12,564,214,963 35 banking violation $3,949,637,532 11 consumer protection violation $862,975,000 5 securities issuance or trading violation $757,400,000 13 wage and hour violation $381,499,089 34 benefit plan administrator violation $283,071,854 8 employment discrimination $210,296,593 8 price-fixing or anti-competitive practices $198,396,442 4 Notes:

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Anonymous - 5 d 6 h ago

Wonder if the CEO's Dead wife knows the corruption her husband is involved in.... His kids are probably raised to be lying crooks just like daddy...

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Bank of Amerika Corporation - 12 d 4 h ago


10 *****"To a Jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940

Flagged for review. 
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Anonymous - 5 d 6 h ago

Thats why their nose is so big.

Air is free

General profile image - 11 d 9 h ago


Respected sir! Good evening to you.My name is SVenkatramana.BofA transfer the funds your bank transfer department 11.07.2018 11:16AM(GMT+05:30.Original (hidden) to SVenkatramana (hidden) and SVenkatramana (hidden) both emails are mine.Subject-Transfer your fund online immediately.Direct Login Link: 3.hmtl.Currence conversion code-BOA 68601 are over sir.Again they are asked Income tax fee RS 5.98.000 India rupees only. I paid that amount also.I don't know what is the causes.They are stopped the transfer process.Sir you must verify this transfer process issue as soon as possible certainly retransfer my amount into my bank account sir.I don't know your email address.If you want any evidence I will submit you sir.I am waiting for your assistance.

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BOA never again - 12 d 9 h ago


Worst bank ever!!!

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John Nanosky - Client - 13 d ago


How can i get help from Bank of America with an account I was past due on and sent to a collection agency. I used Freedom Debt Relief to help me settle my account with B of A and B of A contracted Gurstel Law Firm to collect the debt. I tried to pay the account off on 11-15-19 but neither the law firm or Bank of America want to settle the account now . They want me to make payments each month until it is paid off 08-20-20. Everyone I talked to at B of A said they cannot do anything to resolve this issue

John R Nanosky



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VANITY ARRINGTON - 16 d 5 h ago


I am a customer of Bank of America credit card services and I have 9 other credit cards but this is the worst card I have ever possess I have been a customer of bank of america for over a year and I have never been late before. Last month I sent my payment off through my online banking and on the date it was due and bank of america received it the next day. I was charged a late fee of $28 for being one day late so I called and the lady told me that they do not do late fee forgiveness so I asked to speak with a supervisor she came on the line and told me the same thing but added that they gave me 0% interest and on my bill it states that I could have been charged $39 and it's no way that I could be given a credit. I have never dealt with a credit card company like this and I will be paying my bill in full minus the $28 and never dealing with this company again!!! Horrible customer service!!!!

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26 million a year CEO - 21 d 4 h ago





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BOA is GARBAGE - 21 d 4 h ago


I pray Bank of America's board of directors and family members drop dead for stealing people's money..

Do you hear that Brian, you asshole!!!

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Leona, "a thankful customer of Wells Fargo" - 29 d 20 h ago


I am not a customer of Bank of America and after the disasterious experience I recently had, I will NEVER be a customer thank God. On November 5,2019, I deposited a cashier check into the account of my brother who is a trucker driver. His truck broke down and he needed the money I deposited into his acount to buy parts and pay the labor cost to have his truck repaired so he could get back on the road. At the time I made the deposit, I specifically asked the clerk if there would be a hold on the CASHIER's check. I was told there would be a two days hold and the funds would be available November 7, 2019. On November 8, 2019, my brother went to get the money only to be told it was not available. I sent him via text a copy of the deposit slip which showed the available date of November 7, 2019. Well both my brother and I got on the phone to Bank of America's customer service and was told that the funds had been put on hold until November 15, 2015 because the bank had to complete it PROCESS to make sure the funds were available. Since I deposited a Cashier's check I called my banking institution to find out why they had not released the funds to Bank of America, only to be told that the funds had been paid to Bank of America on November 6, 2019 abd were no longer in their possession. Now I'm really pissed because Bak of America had the money but wouldn't release it to the person I sent it to. When I called back to the customer service office, I asked to speak to a supervisor. I spoke to a Deshon Farooqui, who claimed to be a supervisor but couldn't give me an intelligent reason as to why they were holding funds they had received. His only response was that it was for my protection and the protection of the person receiving the money to make sure the check was good and would not bounce. Now tell me how the hell that makes sense when I was the person sending the money and it was clear they had already collected the money from my banking institution. I even have a copy of the ccashier's check presented to my bank! But I was told that didn't matter because they still had to follow their process. Then I asked why did you change the release date of the funds from what was clearly shown on the deposit slip. He couldn't answer that only continue to quote me their damn policy. So the consequences of their actions for my brother has been that he lost the job he was scheduled to pick up and deliver; his truck is still not repaired; I was unable to get my money from Bank of America so I could send it to him another way; abd as of today November 12, 2019, they are still holding my money. If I can find a way to sue your ass( B of A); it will be done. Your policy and procedure sucks and your customer service rates below zero along with your management and employee assistance.

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Anonymous - 29 d 7 h ago


That is what is happening to me right now and apparently there is no one you can talk to in corporate office about that I will no longer be banking with this bank anymore after they release my funds. I to need my funds to buy my kids groceries. Mine was deposited on the 8th and my funds were available the next day after a few transactions they wiped it out and put the cashier chk on hold till the 19th of this month. And no one knows why nor nothing about it its ridiculous.

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Sharon - 21 d 4 h ago

I am going through the same thing , they told me my funds would be posted the next day and then places a 12 day hold on my check , I am about to be evicted If my rent is not paid and they don't care , I have the receipt saying funds would be credited next day and they still placed extra hold , branch manager in Cedar hill TX wouldn't even come out and speak with me . I contacted the bank that the check was drawn on and they stated that funds are available and not sure why Bank Of America is continuing to hold my funds. I called customer service everyday and there is nothing they can do . No one helped me ! I have learned a valuable lesson never take a check over 500 to them . I am done with them !! I can't seem to reach a corporate office , all I get is the customer service dept.

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Anonymous - 29 d 5 h ago

BOA isn't perfect but the are CROOKS LIKE WF. GOOGLE WF SCANDALS 2002-2019

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Dana Stewart - 29 d ago


They did the same thing to me last month. It was awful. I am closing my account with them and going with Chase. They must be in trouble. I also called for a new debit card they promised to overnight it yesterday and it did not go. Additionally, I disputed a charge on my account and they have failed to credit my dispute. They have got to be in trouble. They are no longer insured by the FDIC

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Disgusted citizen - 22 d 2 h ago

Timing is a gift and Bk of America is taking advantage of it's depositors by timing it's insertion of a bogus charge for "check image fee' when we are all battling with Scam callers! You can call and hope someone based in the U.S.A. picks up, but doubtful!!!!! I have told a 'person' that I did not request any copies and resent the manipulation by BoA to continue to charge me monthly....I am now on my 3rd attempt to get them to stop this deceptive practice.....and I'm sure they are working feverishly on the next SCAM!

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Seymour - 23 d ago


Apparently their Estate Unit is set up as crooks to take advantage of grieving families. After multiple trips to a notary (I'm disabled, so this is a big deal), and endless runaround, they sent part of the account because THEY DID THE PAPERWORK WRONG and then charge the estate fees from the remaining account because sending the first half lowered the balance! Effectively stealing part of what was left after they were instructed over and over and over and over again to send it all but refused. Beware doing business with these people. It's all about taking your money through fees and they don't care who they hurt, grieving families included.

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T.Brown - 23 d ago


I have been a Bof A customer for 30 years and am now looking to move all of my accounts to a new bank. I am attempting to refinance my mortgage and seem to be getting the run around. First the system was down, then the callback that went straight to voicemail, then the rude lender who started telling me that BofA is not doing modifications(im asking for a refinance). It is very interesting that BofA is ready and willing to make money off of my business but the minute that something might benefit me as a customer, there is little or no support to make that happen.

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TW - 24 d ago


Only 1 teller at 1;10 on Nov,18,2019 and employees walking around not helping anyone,

Voiced my displeasure to Mr. Tyler Auday , I had 6 customers ahead of me and 15 behind me , I noticed

Over 6 customers behind me walked out and left the bank , this location is at Regency

Square Blvd in Jax. Fla.

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Anonymous - 24 d 3 h ago

Your Lawerence KS branch has a serious phone problem. I called for 1 1/2 hrs and could not get thru. This has happen several times. BA close down all the banks in Topeka so I have to drive 25 miles to take care of my bank matters. This is terrible customer severs I'm sure you are losing customers by the day. Your Lawrence branch needs HELP.

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Anonymous - 26 d 5 h ago

I will never be a Bank of America customer my mom has been a customer since 1975 and she will be closing her accounts after the way she saw how I was treated and she's so disappointed it is sad that you treat people like this I will be posting on Instagram and Facebook I will let the people know and to be aware

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Richard a "bad employee" - 31 d 12 h ago


This will not be your usual customer complaint regarding poor customer service but rather an indication of the corporate employment culture within Bank of America as I have noticed during the last 3 1/2 years while working there. You see, I no longer work there as I was terminated as of last Friday. I was a Relationship Manager with the organization as I said previously for 3 1/2 years after coming here after 25 years with JPMorgan Chase Bank. I am 66 yrs old and have been in banking for over 40 years. My role as a Relationship Manager is primarily a sales role from what the Bank defines it as. That sales role as measured by monthly performance takes precedent over good old fashioned customer service. You see, I was fired for lack of sales production NOT the fact that I had established excellent relationships with customers , treated each customer in the same way that I would like to be treated, bypassed the Bank's corporate beauracracy and made sure that the customers issue or concern was addressed in a professional and timely manner. I was always considered a reliable and dependable employee in that despite my 92 mile round trip commute by car to the branch every single day despite weather, road conditions, accidents, etc.,I always managed to be there on time to assist with opening the branch. When asked if because of my sales performance I was being fired because I was a "bad" employee the answer I was given was no. But if I was not a "bad" employee, could I not have contributed to the organization in another role ? Apparently not. You see, me being a 66 year old banker with 40 plus years of experience am not viewed as what contribution I can make to the organization or to customers for that matter but because I was terminated, I must have been a "bad" employee just as if I had committed embezellmemt, fraud or had violated the bank's code of conduct in some way. So, at the ripe old age of 66, I have to try and seek employment because, you see, if I was a CEO who performed in the same manner as I in treating the customer first and foremost and not focused on what product I could "sell" them today and subsequently didn't make my sales goals, and generate an acceptable return for my investors, I would have received a nice Golden Parachute of let's say $ 20 million dollars right after they terminated me. No such luck for me, but, I will, because I cannot afford to not be working, go out there and try to compete with the 25 and 30 year olds who don't have the "bad habit" which I acquired many years ago when bankers were looked up to of treating the customer as my number one priority since without them, you would have no Bank.

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Laurie - 33 d 6 h ago


I have been a Bank of America customer for 20 years but that will be changing very soon. I received a large check for a pension buyout which was sent to my home and I deposited it on a Monday in my local BOA branch. I had made arrangements with some credifors to pay my balance as I was told that this money would be accessible the next day. I work but the bank opens at 9 so i was there at that time. It took 1.5 hours to complete the deposit. Later I noticed they put 400,000. In the account. Way more than check. I called and they said I had to come back. Left work early. Transaction was reversed and correct amount deposited. I was assured by 3 different people that this amount would still be accessible the next day. As of Wednesday morning there was no money in the account. It took all day until the branch manager called me back to tell me that there was an 11 day hold on the account. I called Fidelity Investments and they told me that the check had been deposited and cashed and there was nothing they could do on their end but there should be no reason why those funds are not available to me since the check was cashed. Bank of America said they still have to hold it for 11 days. This not only screws me up with paying my creditors but I feel it is extremely unfair to hold my money in your bank and not let me have access to it when you've already cleared the check. They would not even give me a $1000 out of that money to meet my obligations.I am tired of dealing with incompetent people when you call and cannot get a straight answer from anyone. I have to say that the bank manager did her best but unfortunately it was not good enough. It's going to be a real headache to try to change over all of my direct withdrawals and direct deposits that I h ave through work but it'll be worth it to get rid of Bank of America. So over them.

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Never again banking with Bank of America - 112 d 6 h ago


BOA gives no credit for long term bankers. I was out of work for 4 months after having a baby and the closed my account out after years more than 5 years of banking with them

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Treated Unfairly - 86 d ago


BOA sucks, They closed my accounts, and I was never late, and my credit score was very high,

I had the accounts for many years.

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They Suck!!!. - 79 d ago


Thirty years with BOA, and they treated me like dog poop. They have incompetent individuals working for them in customer service. They do not listen to what you are saying,they have already formulated their own opinions and you will not get any satisfaction with this company. They are already of the opinion that you are trouble and that you are bringing them trouble. They have your money and they have no respect!!!.

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