Mr. Moynihan, do you read any of these comments? If so how do you let it continue? You are the "President and CEO" right? Do you even care what so ever about your customers or just most give up before they can get anything done so you have all that extra money you stole from them. If you know, how do you live with yourself and sleep at night? I don't sleep at night and am already extremely ill and the stress of what your bank has done to my credit rating and putting my home into the "Pre-Foreclosure" status so I don't sleep at night with worry, might lose my home I've had for 32 years that I want to die in. It might happen with the stress very soon so I might get my wish.
I deposited cash in one of my accounts the past month and to my shock the bank charged me a 15.00 fee for depositing cash in a account. What good is a bank that does not want cash. i have been with BOA fro over 40 years since they purchased my original two banks.I went to the branch and waited 45 minutes to talk with a representative and asked then to credit the 15.00 fee. I told them if its not credited i would close out my account. They put in a request and said i would hear within 48 hours its been a week and i had to call them and they informed me my request was denied. I asked for the corp number and they said they didn't have it but a supervisor would call me when he got back from vacation.
they will call you all day long but will do nothing....
They refused my mortgage payments because I cancelled my checking account with them and went to another bank. They reopened that a checking account and reinstated auto pay and since I didn't know all this I have all kinds of late payments on my credit report and I could go on and on and it's been since 2005.
I'm hoping that somebody from either B of A or a B of A customer can help me. I'm trying to reach somebody from the corporate office on 100 N Tryon Street, Charlotte, NC 28202. When I call the listed (hidden) number, I'm redirected to a call center and I've attempted it from every conceivable angle.
My issue: A Bank of America cashier's check that I sent to Fidelity Investments was rejected because of a wrong reference number and instead of mailing it back to me or my local B of A branch (in California) where it was issued....it was mailed on March 8th to the above corporate address. I'm simply trying to track down my cashier's check that is sitting somewhere at the corporate office. I can be reached at (hidden) or (hidden) Thank you, anybody who can help. Barry
Don't count on anyone helping you, all you'll get is a round around, lied to and it will only get deeper into problems. Run, Run as fast as you can away from this bank. They have cost me thousands of double and triple payments and NSF fees because of it. Paid someone else's mortgage one time which I still haven't gotten back and finally my house is in pre-foreclosure. I have been trying to get things fixed for 12 years and they just make everything worse and you will get no help from anyone you talk to. And they LIE! Get away as fast as you can!
There is an on-going screw up in the BANK OF AMERICA Banking System. It happened on my personal checking account.#515770344 and people on customer service is trying to hide their mistake and putting the blame on me. i usually checked my online banking records a regularly and I was surprised to see that a mistake was committed so that prompted me to call Customer Service for clarification. March 23, 2017 bank record shows payment was made to The Los Angeles TAX Collector $ 59.39. I never issued check nor authorized payment to that institution for my property tax payments were fully paid on time. The payment should be made to Southern California Edison for the $59.39 that I initiated through BILL PAY. According to B of A records a personal check was made by me to pay L.A. Tax Collector as their excuse, and i challenge B of A to produce and display real PROOF and not a fake or fabricated PROOF to cover their dishonesty. We are human and I acknowledge that, but to conceal and hide the truth is immoral and stupid. We must take ownership of mistake and errors so we can learn from it!
Been trying to contact and settle a judgement for a month now. 30+ phone calls, 4 faxes and no one still has answers for me. first it was 24-48 hours. its been over 664 hours and no one knows nothing!!!!!
Need help with past account that was paid off there still telling other banks I didn't pay them when they sent me mail saying it was paid in ful now I can't uptake new bank and been over 2 years what to do now ? I had a diffrent bank hold the money then the bank America request the cashed check I wrote on other bank and that bank refuse to pay them with my money then they held me liable for the check that I wrote so they finials got there 6000 and now they closed my account at boa and sent a note saying I don't pay it I did pay it but note still on file as unpaid what to do to restore my. Banking privlage
Hello, Brain Moynihan. I'm Shaniqa Kindle. In Dallas,Texas. I Branch at: 2606 GusThomasson Road.Dallas,Texas75228.Mr.Brain Moynihan. Where's the main Bank Of America. Is it: 551 South Plano Road.Richardson, Texas 75081.Or Is It you'll Corporate Office.
Cannot understand y this number, 916 313 4201, appears on call ID as Bank of America. When I do answer it is a company trying to sell me an extended warranty. This happens often. Four times on Thursday, March 16. When asked y Band of America appeared on my ID, she had no answer. Would like to know how this could happen.
I received a check from OUB in Singapore today it was made out to as the payee but it also showed (TO BANK OF AMERICA, N.A.) took this check to my local B of A to c ash and was told to go to my finacial institution, that they would not cash it eventhough it showed us dollars as the sum and the check to B of A. I asked if they would cash it if ihad an acount there and they said yes but it would have a hold to exchange the currency....Some how I think the bank manager was avoiding dealing with me it would only take a second tosee ifthecheck was valid. I AM NOT HAPPY
I am a Senior, and I ride the CCT Connect in Philadelphia,Pa, well I learned a Valuable lesson today at one of your Branches located at 10th and Chestnut Street.
When you get on you need exact change, not a problem I thought, when I went into the Branch and asked for change, because I was not an Account Holder. The Young Male Clerk would not give me change for a Twenty Dollar Bill. He said I had to have an Account
What are Banks for?
HERE IS A TIP???? WHY CAN'T YOU GOOGLE OF FIND A FAX NUMBER OR CONTACT BESIDES TOLL FREE FOR B OF A? SAYS IT ALL HUH!!!! THEY ARE THE WORST! LOOSERS CRIMINALS, ORGANIZED CRIME. TAKE A CRAP SHOOT IF YOU BANK WITH THEM!!!!
YOU WILL BE RIPPED OFF YOU WILL HAVE THEM FOLLOW YOU HOME. SEARCH ALL OF YOUR INFO AND TRY TO GET THERE HANDS ON YOU AND ALL OF YOUR THINGS. AND I MEAN EVERY THING! IF YOU DO NOT BELEIVE ME START BANKING WITH THEM WHEN THINGS GO WRONG AND THEY WILL THEY ARE THE REASON FOR IT!!!!!!!
I am a long time member over 20yrs and work in customer service industry, I cannot believe how a mistake has turned into sorry there is nothing else we can do. Transfer of funds $150.00 was put into unknown account because the bank cannot get that person to return the funds I a long time member is just out of my money. It saddens me when the customer is stepped on and overlooked I understand there is a process if fails you go the extra mile to resolve the issue. Now I have to stop my direct deposits, stop auto pay open at another bank after all these years, I am inconvenienced and not valued at all after 30 days of calls emails and complaints I am being told to file a police report , explain to me how that can be done without the information on the person whom received my money in error.
BOFA SUCKS BIG TIME ASSHOLE LOOSERS WHO STEAL !!!
THIS BANK WILL NOT BE IN BUSINESS SOOOOOON!!!!!! BUNCH OF STEALING LOOSERRSSSS DOING SATANS WORK!
I have a business account at Bank of America. My business account has been screwed up so many times by these people it's not even funny. The other day I made it $12,600 deposit. I didn't check my bank for about three days. When I did check my bank I noticed that there was $12,000 deducted out of my account only $82 of the four checks that I deposited went through one check. Then I called up the bank and ask them about it didn't get any results so I went into my local bank. They told me that I only deposited one check I show them proof I have deposited three checks at $12,600 and they told me that they lost my checks completely lost my checks I've had a lot of good experiences with Bank of America. But when you have this kind of experience doesn't leave a good taste in your mouth
I had my 2016 Tax Refund deposited into my account (as I do every year) but this year BOA say that they sent my Federal back to the IRS. I contacted IRS, they stated that they do not see anything back from BOA. I called BOA back, now they stated that they do not see anything but they closed one of my accounts and for some reason they chose to close the one that my Federal Refund was assigned to go to. HELP PLEASE!
the worst service in the history of mankind
I disputed credit card charges against a contractor that I paid to do a job and he did not. It was bad enough having been ripped off by this contractor, on top of my house being flooded but then having to deal with BOA was just as bad, if not worse as I have been banking with them over 25 years, They requested I give them 2 opinions from a qualified merchant stating that my house was not finished by the contractor, all the while the property claims department is holding insurance money that they will not release to me because the house isn't done. I sent them quotes to complete the job but they still wanted the contractors to state in writing the original contractor did not complete the work, which no contractor would do, All they would do was give me quotes on how much to complete the work that needed to be done. I went back and forth with a different person every time I called BOA because they did not have one person I could speak to about my case. They would send me these standardized messages and letters stating they needed a valid second opinion letter. So I ask them what if I got the BOA inspector that the Property Claims hired to inspect the progress of my house come out; would the inspector's report be proof that the work was not done, they said yes. I had the inspector come out and BOA faxed BOA credit card dept. the report. It was suffice and the credit card dept. credited my account on Feb. 02, 2017, only to have that reversed on March 10, with another standardized letter stating they needed the second opinion letter. And so it starts all over again.
I am so angry at Bank of America. I have been double charged for overdraft fees. I never been charged that , then I was told whenever your more than 5 business days late you get charged an extended overdraft fee. I have been overdraft before and it was much longer than 5 days late. Then the manager was very rule, I will no longer be dealing with bank of America. No other bank does that that is highway robbery. I really need my money.
BOA has continued to denied my daughter's claim after her exboyfriend and mother used her debit card. They refused to give me her things including her purse with the debit card. She could not cancel the card because she was in jail after he threw something to her. Turned out to be drugs. She had no idea what he was throwing at her. She went down with him because the officer saw him throw it to her. So while she is locked up she can not call or get online to cancel her card. He ended up beating her after all this. Charges have been filed against him. The final time BOA stated the person pulling money out of her account was her. They were supposed to send a copy to the branch where the withdrawals were made so she could review them with a banker at that location. That way they could see what my daughter looked like compared to the person pulling the money out. As far as I'm concerned BOA has helped him continued to abuse her more and more.
I have a complaint about vanessa, a teller at BofA Agoura Hills Branch on Kanan Road & her manager hilda. They both are racist against everyone except mexicans. Everytime I come in to make a deposit they close the teller window & make me wait for another teller. I shouldn't have to put up with this behavior when I am bringing this bank a large amount of business. I complained to the manager hilda, she said vanessa was her friend & would do nothing about it. bank of america has stooped to a new low.
Wonder if Brian Mynihan or his office ever reads these things.I find that these people sit in their executive offices and never ask about the complaints. Just collect big salaries. Sort of like our do nothing congress Congress. By th way a I am now on phone with Sharon at 800 669 6607 x 9888 who has great difficulty in escalating my call to her supervisor and just keeps speaking over me. Brian why don't u get tapes of these phone conversations. Never do business with BA. On phone 42