Information, reviews and public commentary for US companies

 

Bank of America Corporation

Rating
0.744648
Web
http://www.bankofamerica.com
Address
100 N. Tryon St.
Charlotte, NC
28255
Contact
Brian Moynihan
Role
President and CEO
Phone
(800) 299-2265
Employees
282,000
Twitter IDs
@BofA_News
General profile image

Anonymous - 6 d 18 h ago

This is the most uncompassionate business I have ever had to deal with. I have been with them for over 28 years, and NEVER MISSED A PAYMENT, with them or anyone else. Unfortunately there was a death in or family last year, and I short a payment of $600.00 by $20.00, a

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Flagged for review. 
General profile image

Anonymous - 5 d 7 h ago

Re Helen Meyer

My name is Sharon Lang st (hidden)

General profile image

Anonymous - 4 d 19 h ago

Bank of America should be ashamed of yourselves been in your branch and social distancing is NOT happening. Your bankers are in those small offices, I'm shocked! Will be posting pictures next time I go in so you guys can see it for, , , ,

General profile image

Anonymous - 2 d 12 h ago

I have been a customers of Bank of America both personally and professionally for over 30 years, but I have never taken out a loan/credit card with you. As a result you have disqualified my business from applying for a PPP loan! This inanxy karss a BIG mistake and I promise never to do business again with Bank of America

General profile image

Anonymous - 2 d 8 h ago

usiness banking customer at your bank for over 30 years. But unfortunately I'm not able to apply for the PPP/SBA loan program because now you require me to have a loan or credit card at your bank. I feel this new procedure that you just added is totally unfair. This PPP loan will make the difference of my business

General profile image

Anonymous - 1 d 18 h ago

applications are now being processed by most major banks, for Business Owners in impacted by Covid-19 in dire need, BUT qualification requirements for one major bank, Bank Of America, are getting many business owners that bank with them upset. We have banked with Bank of America since 1992, for personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts. After anxiously awaiting this day, to our surprise, when we tried to apply this morning on their website, we DO NOT QUALIFY to apply. In searching why, we found that having banked with them for all the reasons listed above, is not enough. In addition to personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts, we MUST HAVE a pre-existing business line of credit with them, in order to qualify to apply for the PPP loan. We have never had a need for a business line of credit, so never opened one of these accounts with them. Now, in time of need, we cannot even count on our bank to help us apply for the PPP loan, simply because we never previously had a need for a business line of credit? What are we left to do here? We are in dire need of this loan, as our business and personal livelihood is now in immediate jeopardy. Out of desperation, w . . . . . . . . . . . . . . . .

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Anonymous - 19 h 48 m ago

Hello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speakHello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta tHello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this pastake care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past., ., clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past. .,

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Long Waiting Customer - 1 d 3 h ago

1

I called Bank of America for an important issue on my account on Mar. 4 afternoon. I held the phone for more than one hour. Finally a customer service lady answered the phone. But she could not do anything but read the transaction I concern on my checking account. I don't need she read it for me as I could read it myself. She could not answer my question at all. Finally she transferred me to another office (I don't know what it is). I then held the phone for another one hour or longer. I listened to the music for another more than an hour; nobody came out to answer the phone. I had to give up. This is Bank of America...

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Latasha hill - 1 d 8 h ago

1

Hello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past week was disappointed. We gotta live justbas everybody eles im not for sure if im gonna keep yall service's can yall have someone call me (hidden) and the branch i go to is bank American on park st in hartford ct oh my mom name is joann hill

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Sandy - 1 d 10 h ago

0

All whom are experiencing issues applying for PPP Loans through Bank of America, due to their outrageous requirements in this time of need, let's PLEASE STAND TOGETHER.

Please contact Governor Newsom's office website, White House website and/or local media websites via contact us forms to express your concerns. Let's make this a problem enough, to produce change! These requirements MUST change, before many business owners, banking with this unethical bank, go under.

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Jeffrey Collins - 1 d 11 h ago

0

I have had my business account with BOA since 1982. During all those years I have filed only two (2) billing disputes. Both of those in the last 10 months. No offense but the customer service people I spoke with were basically idiots and one "specialist" spoke little if any English. The first three times I called I was put on hold for almost and hour and then they disconnected me. I submitted all the evidence that any court of law would ever need but not BOA. In fact they send you a letter and tell you "we will not respond to any further correspondence relating to this claim". You never get to the person that makes the decision. I truly believe they give you the illusion of working on your case when they never really are. I asked for the responses from the companies I complained about and the REFUSED to do that for me. What makes them look even more stupid is they always start every call with thanking me for being with them for 36 years. Why bother doing that so please stop. Actually I want my attorney to send them a letter demanding the written responses with both claims and if BOA refuses again, them I can sue them as my credit card company. I will go into a local branch and get the managers name and serve him locally. This will be interesting. CHASE has handled my banking for 44 years so I will cancel this worthless car and go with them. I wish BOA nothing but the worst because you certainly deserve it.

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CK in California - 2 d 4 h ago

0

My situation with regard to not being able to complete my SBA PPP loan application is even more frustrating than the numerous reasons I've seen posted here. We have been BofA Preferred Rewards customers for approx 20 years and have multiple family checking and savings accounts. But I couldn't complete the online PPP application because I only have a BofA Business VISA card, but do not have a business checking account, because when we opened our 2nd checking account 11 years ago to use for our then sole proprietor business, it was opened as a personal account; so even though we have been using this 2nd checking account for exclusively business use for 11 years, as well we even have our business name on all of our checks and deposit slips, the portal won't let us apply for our PPP loan because BofA doesn't recognize our 2nd checking account as a business relationship! So even though we have a BofA Business VISA card, and we run approximately $70,000 a month of business activity through BofA, that's apparently not enough of a "business" relationship to be able to apply for our badly needed PPP loan so we can continue to pay our 15 employees, which is exactly what the SBA PPP loans are intended for. We already paid all of our staff their full pay for March, even though we had zero revenue coming through the business after we had to close down on March 16th, so we desperately need this PPP loan.

Hoping someone at BofA is reading all of these reviews and will realize the need to make an adjustment to the online process ASAP.

Thanks for reading!

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Daniel Horowitz - 2 d 40 s ago

0

Seems similar to my post just above yours. Zero luck The person they had me email is (hidden) but I have not heard from Lyn Ly yet.

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Daniel Horowitz - 2 d ago

0

Business customer for 30 years. Tried to apply for SBA loan today and the computer said I was not a qualified business customer or words to that effect. I do qualify and it would not even let me submit information. Called Branch and they could do nothing but give me an email to write to. Wrote - no response.

Oh ... coincidentally had credit card fraud. Called, on hold for an hour - never reached anyone.

They are not doing well in terms of adjusting.

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Shafted in Covid19 loan program - 2 d 4 h ago

Violations of CRA: Employers do not know what it means as required by law. How does low-iincome customers acquire customer input if this violation is in place?.

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Joan Berkowitz - 2 d 5 h ago

0

I have been a business customer with Bank of America and it's former entities for 50 years. I am a responsible business client who has never needed a business loan. As a result I am disqualified from receiving a PPP Loan under the CARES Act because I have no commercial credit line. This is a blatant corporate act of greed. If I had a credit line the bank would earn considerable interest on the loan, not the mear .5 % that the government pays. Brian Moynihan, you should be fired for crimes against humanity. The CARES Act was established to help businesses keep their employees employed, not to feed corporate greed. Shame on you.

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Sandy - 2 d 6 h ago

0

As, a small business owner severely impacted by Covid-19, we have been franticly awaiting PPP loans to be rolled out. We understand that as of today, PPP Loan applications are now being processed by most major banks, for Business Owners in impacted by Covid-19 in dire need, BUT qualification requirements for one major bank, Bank Of America, are getting many business owners that bank with them upset. We have banked with Bank of America since 1992, for personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts. After anxiously awaiting this day, to our surprise, when we tried to apply this morning on their website, we DO NOT QUALIFY to apply. In searching why, we found that having banked with them for all the reasons listed above, is not enough. In addition to personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts, we MUST HAVE a pre-existing business line of credit with them, in order to qualify to apply for the PPP loan. We have never had a need for a business line of credit, so never opened one of these accounts with them. Now, in time of need, we cannot even count on our bank to help us apply for the PPP loan, simply because we never previously had a need for a business line of credit? What are we left to do here? We are in dire need of this loan, as our business and personal livelihood is now in immediate jeopardy. Out of desperation, we immediately contacted other major banks such as Chase Bank and CitiBank to find out if we can apply with them, hoping that since we have personal credit lines with them we could somehow qualify, BUT were told that because we do not have a business checking account with them we do not qualify. These other banks, such as Chase & CitiBank have very basic requirements to apply for this PPP loans- a business checking account would suffice. It just so happens to be that we do our Business banking with Bank of America, that has more stringent criteria to apply. What are the next steps for all small business owners who bank with Bank of America, that will not qualify to apply, simply because they never had a reason to previously open a Business line of credit? Is every small business owner falling in our category, simply out of luck here, because of this? Would be absolutely ridiculous. Please kindly help us spread the word and let the public know of this major flaw Bank of America PPP loan requirements. We intend on contacting Governor Newsom to express our frustration and concerns but can only hope that the media can help us put light on this issue! These requirements need to change, before many business owners, banking with them, go under. All users in the same situation, please also write an inquiry to Governer and Whitehouse. It is easy to do online. I also contacted all major newscast to hopefully help us shed light on this.

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T. Kang - 2 d 8 h ago

2

I've been a loyal business banking customer at your bank for over 30 years. But unfortunately I'm not able to apply for the PPP/SBA loan program because now you require me to have a loan or credit card at your bank. I feel this new procedure that you just added is totally unfair. This PPP loan will make the difference of my business surviving or closing. Can you please change your policy. Thanks

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Frustrated - 2 d 8 h ago

2

Hello,

I am a small business customer since 2010 and I cant apply for the pay check protection program because I never had a line of credit or loan with BOFA .This requirement is not in the act it has been made a requirement of BOFA this causes your customers issues as no other institution will help as they refer you back to you bank where you have an account !! Drop this requirement and take care of your loyal customers

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B & C - 2 d 12 h ago

0

I have been a customers of Bank of America both personally and professionally for over 30 years, but I have never taken out a loan/credit card with you. As a result you have disqualified my business from applying for a PPP loan! This is a BIG mistake and I promise never to do business again with Bank of America

General profile image

Anonymous - 6 d 18 h ago

This is the most uncompassionate business I have ever had to deal with. I have been with them for over 28 years, and NEVER MISSED A PAYMENT, with them or anyone else. Unfortunately there was a death in or family last year, and I short a payment of $600.00 by $20.00, a

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Flagged for review. 
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Anonymous - 5 d 7 h ago

Re Helen Meyer

My name is Sharon Lang st (hidden)

General profile image

Anonymous - 4 d 19 h ago

Bank of America should be ashamed of yourselves been in your branch and social distancing is NOT happening. Your bankers are in those small offices, I'm shocked! Will be posting pictures next time I go in so you guys can see it for, , , ,

General profile image

Anonymous - 2 d 12 h ago

I have been a customers of Bank of America both personally and professionally for over 30 years, but I have never taken out a loan/credit card with you. As a result you have disqualified my business from applying for a PPP loan! This inanxy karss a BIG mistake and I promise never to do business again with Bank of America

General profile image

Anonymous - 2 d 8 h ago

usiness banking customer at your bank for over 30 years. But unfortunately I'm not able to apply for the PPP/SBA loan program because now you require me to have a loan or credit card at your bank. I feel this new procedure that you just added is totally unfair. This PPP loan will make the difference of my business

General profile image

Anonymous - 1 d 18 h ago

applications are now being processed by most major banks, for Business Owners in impacted by Covid-19 in dire need, BUT qualification requirements for one major bank, Bank Of America, are getting many business owners that bank with them upset. We have banked with Bank of America since 1992, for personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts. After anxiously awaiting this day, to our surprise, when we tried to apply this morning on their website, we DO NOT QUALIFY to apply. In searching why, we found that having banked with them for all the reasons listed above, is not enough. In addition to personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts, we MUST HAVE a pre-existing business line of credit with them, in order to qualify to apply for the PPP loan. We have never had a need for a business line of credit, so never opened one of these accounts with them. Now, in time of need, we cannot even count on our bank to help us apply for the PPP loan, simply because we never previously had a need for a business line of credit? What are we left to do here? We are in dire need of this loan, as our business and personal livelihood is now in immediate jeopardy. Out of desperation, w . . . . . . . . . . . . . . . .

General profile image

Anonymous - 19 h 48 m ago

Hello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speakHello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta tHello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this pastake care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past., ., clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past. .,

General profile image

Anonymous - 6 d 18 h ago

This is the most uncompassionate business I have ever had to deal with. I have been with them for over 28 years, and NEVER MISSED A PAYMENT, with them or anyone else. Unfortunately there was a death in or family last year, and I short a payment of $600.00 by $20.00, a

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Bank of America''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Flagged for review. 
General profile image

Anonymous - 5 d 7 h ago

Re Helen Meyer

My name is Sharon Lang st (hidden)

General profile image

Anonymous - 4 d 19 h ago

Bank of America should be ashamed of yourselves been in your branch and social distancing is NOT happening. Your bankers are in those small offices, I'm shocked! Will be posting pictures next time I go in so you guys can see it for, , , ,

General profile image

Anonymous - 2 d 12 h ago

I have been a customers of Bank of America both personally and professionally for over 30 years, but I have never taken out a loan/credit card with you. As a result you have disqualified my business from applying for a PPP loan! This inanxy karss a BIG mistake and I promise never to do business again with Bank of America

General profile image

Anonymous - 2 d 8 h ago

usiness banking customer at your bank for over 30 years. But unfortunately I'm not able to apply for the PPP/SBA loan program because now you require me to have a loan or credit card at your bank. I feel this new procedure that you just added is totally unfair. This PPP loan will make the difference of my business

General profile image

Anonymous - 1 d 18 h ago

applications are now being processed by most major banks, for Business Owners in impacted by Covid-19 in dire need, BUT qualification requirements for one major bank, Bank Of America, are getting many business owners that bank with them upset. We have banked with Bank of America since 1992, for personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts. After anxiously awaiting this day, to our surprise, when we tried to apply this morning on their website, we DO NOT QUALIFY to apply. In searching why, we found that having banked with them for all the reasons listed above, is not enough. In addition to personal checking accounts, savings, personal credit cards, merchant services and Business Checking Accounts, we MUST HAVE a pre-existing business line of credit with them, in order to qualify to apply for the PPP loan. We have never had a need for a business line of credit, so never opened one of these accounts with them. Now, in time of need, we cannot even count on our bank to help us apply for the PPP loan, simply because we never previously had a need for a business line of credit? What are we left to do here? We are in dire need of this loan, as our business and personal livelihood is now in immediate jeopardy. Out of desperation, w . . . . . . . . . . . . . . . .

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Anonymous - 19 h 48 m ago

Hello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speakHello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta tHello my mame latasha hill my mom is diable i been dealing on the phone within the last week. Where they ask me about some activities. I verify them and everything was okay. Then after fact i took out 1000 then went to walmart after that i thought i lost my card so i been on the phone first lady was telling me she was ginna send me out a card ups never did si i call again alk they been doung is givung me a running around. Mind you im telling them my mom cant walk or barley speak clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this pastake care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past., ., clearly. We live at 186 lawrence st in hartford all her mail cime to this address. We have bills we gotta take care of i provid them with all the informstion and still we cant get no money out of the bank..my mom been banking with yall for years so i dont understand about the fraud where i go get the money for my mom for years.how they want a sick women to come to the bank. When i know all the information i could see if they say have her call saying you could get the money out. The service i recives this past. .,

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Roman - 5 d ago

2

Bank of America should be ashamed of yourselves been in your branch and social distancing is NOT happening. Your bankers are in those small offices, I'm shocked! Will be posting pictures next time I go in so you guys can see it for yourselves.

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Anonymous - 5 d 7 h ago

0

My sister, Helen A. Meyer has been customer for over 50 years. Recently she deposited a check from a Chase bank Trust account in the Amount of $255, 000. The bank had chosen to hold all the money for eleven days even though, the money was immediately removed from the Chase account the very day it was depoisited. Please tell me how this is good banking? In addition when she went to the bank they released $400 buy listed it as an overdraft.

This woman is 88 years old and is being misused by your bank, that has her money in it's possession. Please release her funds now. Call me at (hidden) with questions.

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Anonymous - 30 d 9 h ago

(SPAM)

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Anonymous - 25 d 9 h ago

This is the most uncompassionate business I have ever had to deal with. I have been with them for over 28 years, and NEVER MISSED A PAYMENT, with them or anyone else. Unfortunately there was a death in or family last year, and I short a payment of $600.00 by $20.00, a complete oversight. I have attempted to get the credit bureau corrected on a good will basis, and they denied it. I cannot believe a person can be a customer with that long Gevity, and they will not make an exception. I reached out to Comerica bank for there opinion, and they indicated they do this with there customers if it is warranted. I think having a credit card for over 28 years and a home equity for over 20 years would qualify. Shame on you Bank of America for being so heartless. I will be hiring le, .. . . .

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Anonymous - 25 d 6 h ago

Worst bank ever they take pleasure in your misfortunes. . . . . .

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Anonymous - 19 d 6 h ago

Customer service person I spoke to tonight was a total idiot. I had set up a transfer a year ago for 100.00 a month to go to my son. Cancelled it after a couple of months and then several months later it started up again all by itself. I have now called them 3 times and each time they say they have deleted in and a couple of months later, it starts up again by itself. I demanded a supervisor this time, and spoke to a "supervisor" Alexis who told me she had to transfer me to another dept and then was on hold for another 30 min with no one answering. I am sure that she deliberately put me in some que that she knew would not be answered. TOTALLY UNACCEPTABLE FROM A SUPPOSIDE SUPERVISOR!

I finally hung up and called again. Spoke to another customer service rep who at least had some empathy and walked me through how to delete the transfer account but it can't be done because it is still in "processing" even though the money has already been removed from my account. I have been with this bank for years and this is the worst possible customer service. Canceling my credit cards, savings acc. .. .

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