Information, reviews and public commentary for US companies


Bank of America Corporation

100 N. Tryon St.
Charlotte, NC
Brian Moynihan
President and CEO
(800) 299-2265
Twitter IDs
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Discouraged Customer - 1 d 17 h ago


Worst hell with BOA credit cards, getting the round around about refund, they pulled money to pay a credit card out of checking and now will not pay back, since the card has been paid with another bank account outside of BOA. One person tells you one thing and the other another, even going to a branch getting different run arounds. Getting ready to cut up all 3 BOA credit cards, they can stick them.

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Anonymous - 2 d 15 h ago

The boa locayed in north plainfield needs additional help and training. Also if they had somone there who speaks english that would be great. Stood in line for 30min and then had to sit and wait for 45min. Its bad and wish i did not have to go to this location but I live in north plainfield.

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Anonymous - 10 d ago

I am happy be with bank of America for 30 years they protected my bank account and credit card from fraud I am 73 years bank of America customer service is amazing

Flagged for review. 
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Ryan! - 2 d 17 h ago


It's sickening how people defend this devil bank. With how they try to steal peoples homes and not applying their payments to their mortgage balance. They don't care about the injustices Bank Of America is doing to people! Because they want to say how wonderful how Bank Of America treated them! Why bother to have checking accounts if these devil banks have the right to close them! We don't have any rights or anything! But these positice reviews make it rough for people who BOA have truly wronged!

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Sarkis Sadikyan - 17 d 14 h ago


Im trying to get a hold of the corporate office and i have no luck

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Anonymous - 2 d 18 h ago

i know me too.. .

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David A. Bunch - 2 d 19 h ago


Dear Brian Moynihan, Pres. and CEO B of A

Back in the 80's I had an incident where in the commercial banking area of your bank, I had waited through a woman counting pennies, nickels and dimes for some 15 minutes. The other teller was busy also with a long transaction. When the 'change lady' was finished, I walked up and the teller said, "this line is closed, I'm going to lunch!" Didn't even ask about my transaction that would have taken two minutes and no other customers were waiting. (1985 circa)

Roll forward to 2019. Had a check for $2,525 from a quick money loan group while waiting for some funding for two new companies. My bank said they would have to hold the monies for two day. I declined and they told me where a B of A was located, only 2 block away. I walked in to cash the check. The teller, Angela Hernandez asked me if I were aware of the B of A program of zero interest for 15 months? I said that I was not aware. She asked Karen Cabrera give me the information. Karen ushered me to her office where she went through the entire program. I decided to open an account based upon her explanation and understanding of the package.

The 1985 incident caused me to change banks. The companies I was involved with as CFO and VP + CEO and Pres would gross $ 1.7 mil, $ 1.9 mil, $ 2.1 Mil and $ 2.3 Mil over the next four years based on 1985 dollars. That

is what B of A lost due to one teller. I left the commercial cubical, stood in a line of 11 people and withdrew the balance of $ 17,350, and closed the account. That teller asked the branch manager over who asked me why I was closing my account. My response, "I'm not sure you want me to answer that question in front of all these people....

Conversely, with the help from ms Hernandez and Karen Cabrera, I will be opening our corporate accounts with the B of A at: 3730 Bristol St., Santa Ana and recommending others to do the same. Because of these two ladies and the Branch Manager, I will be closing my other two banks accounts and using B of A exclusively.

Congratulations on some very excellent employees that know how to treat customers.

A very happy Bank of America customer,

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Bereda - 3 d 19 h ago


You are the rudest most hateful people that I've ever dealt with.

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Willie Anderson - 4 d 12 h ago


My name is Mr. Willie Anderson

1412 Weiler Blvd. Apt. 139

Fort Worth, Texas 76112

Email; (hidden)

Phone (hidden).

My account had clam and B O A. Gave me part of the funds back.

My account is still a - $ 105.95, and I still can not pay my rent and my rent is: $ 745.00.

It seems like Bank Of America is not trying to help me.

If you can help me please.

Feel free to contact me by phone.

Thank you!

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Dave - 4 d 19 h ago


My name is David I recently closed my business. I called b of a for some help. I have two credit lines one is for they introduce me to debit management com Navcore solutions I don't think they even exist so I cancelled with them. I called bank of America yesterday to get some customer service switched around 5 different people none of them could help at all! All they asked me is if i wanted to pay my bill. So I asked to talk to a manager because I think a fraud situation is happening I was on hold for ever never got speak with anyone. I Most horrible company ever !! Wells Fargo is so much better. I thinking about going to my local news broadcast company about all the phone directory is the worst in the world!!! Bunch of idots!!!!!!!!!!

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TAMMY HARRISON - 9 d 15 h ago

I have been a bank of america customer for over 10 years and a dispute I had was denied because it fell outside of the time frame my cell phone which was repaired did not know it should have failed faster now I am without a cell phone and the $105.93 that I paid to have it repaired

shame on you Bank of America

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Teufelweiss - 6 d 9 h ago

The Bank isn't responsible for your failure to communicate a dispute within the required timeframes. That is your responsibility as a customer, both under the law and the terms and conditions of your account.

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NA - 9 d 10 h ago

Horrible to customers! Will not bank with them! They do not vare anything aboit the customers!!!!!! They are money hungry pigs

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Lois - 10 d 8 h ago


The listed phone number for the Office of the President and CEO of Bank of America reaches only their customer service representatives which is where the problem is not resolved and why I needed assistance. I need to be able to reach someone with Bank of America who is able to resolve an error they made and need to correct.

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Beatrice Barela - 10 d 14 h ago

My 93 year old mothers bank account was empty by her neighbors Can you please help us. Her son Gilbert Barela please call (hidden). Or (hidden)

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Steve S - 10 d 14 h ago


Make Of America will not help you, I have experience, you are going to need a lawyer

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Bouful - 11 d 18 h ago


Bank of America closed my credit card because of their mistakes on auto payment and I paid the last payment. As far as I am concerned I have no more payments due to this credit card and it's done and closed. Turn around they send me a bill for $1.50. When I called and inquired they said it is the interest charge on new purchases. How can I make new purchases if the card account is closed by Bank of America? I asked kindly to waive the $1.50. They said no because it is a valid charge. I disagree. It's not a valid charge and to keep the customer happy they cannot waive a $1.50? Bank of America is the most awful bank that I ever did business with. They have no customer service at all. I have been a client since 1996. They pushed their power reward card on me as well. I will pay the whole balance and close that card account and be done with Bank of America once and for all. They cannot afford to waive a $1.50 charge. That's pretty pathetic. I will share my awful experience on my Facebook and advice my friends and family to do any kind of business with Bank of America. Cheap! Cheap! Cheap! $1.50! Awful company. Never again would I or my family to do any kind of business. Done with you Bank of America!!!!

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Wisdom - 11 d 14 h ago

pay the $1.50 and move on with your life.

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Anonymous - 12 d 5 h ago


So sad! All they do is take your money!!! Anyway they can.

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NEVER EVER AGAIN - 12 d 14 h ago


Today I was systematically screwed over by Bank of America , the way customer service did me was so wrong and so unethical . I have been with them since 2008 and just gave them some extra business 4 month ago. Not knowing that i will regret that decision for the rest of my life . They systematically tricked me into it, so they can screw me over at the end . The representative very very slick in the way they did it . I will pull allllllllll my money out and switch completely over . I have been loyal all those years and referred a lot of ppl. Was about to convince my fianc to go bank with them . All i did was inquiring on a speacial and they did me SOOOOOOOOOOOOOOO WRONG TODAY . THEY KNOW ALL THE TIPS AND TRICKS ON HOW TO MESS UP LATER . I WILL NEVER EVER GIVE THEM BUSSINES FROM HERE ON AND I WILL TELL ALL MY FRIENDS AND WHO I GET IN CONTACT WITH . NEVER EVER TO BANK WITH THEM CUZ IN SOME FORM SONNER OR LATER THIS COMPNY WILL DO WHATEVER THEY CAN TO RIPP YOU OFF .

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Jorge - 12 d 10 h ago


Bit what exactly did they do

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Dorothy Streeter - 13 d 13 h ago


I went to Bank of America this morning after being denied at Family Dollar for the amount of $218.47 I answered the email and said yes I was making the purchase I call later when I get home and was told by two different people from Bank of America that they had taken the money out of my account twice and I'm saying what is my balance so I went to the bank myself this morning and I Lady came out in front of four other people and say tell me why you here cuz I can't do everything so tell me why you are here right in front of everybody else like the man who came out sick who's next and took the person with him when she came out she's demanding that I tell her what she wants what happened to privacy this young lady is about she didn't tell me what her name was she's about five five five three not as tall as me a 16 size dress or whatever with her hair black roots red hair I didn't appreciate it at all I've been a customer at Bank of America 4/8 years and all of a sudden every time I get ready to purchase something it is a I can't get the perches it'll be later and yes I've had some overdrafts because I live on a fixed income but the money was in the bank and then they continue to tell me though they took the money out and you're going to get four hundred and some dollars back then when I go to the bank this morning they didn't take some money out my money was there please look into this thank you so much

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PISSED! - 15 d 14 h ago


They're great when they're making money off of you but SUCKS when they put a 10 day hold on your account and won't release your funds. Chase does NOT do that.

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Anonymous - 16 d ago

Mr Molina chief wrote to me about cheque he will send to me. He wrote to e I must ask some Young Moore (hidden)

I should like to know, if it is truth or scam? Thank you for your answer Mgr L. Kolmaov Czech Republic (hidden)

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Lisa - 16 d 11 h ago


I experience sucked today

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