Information, reviews and public commentary for US companies


Bank of America Corporation

100 N. Tryon St.
Charlotte, NC
Brian Moynihan
President and CEO
(800) 299-2265
Twitter IDs
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T.S. Kelley - 2 d ago

Do we really believe these people care? They don't even respond to these legitimate complaints. I deposited a $21,000 insurance check yesterday, and today they tell me I can't withdraw anything until the 26th. A 9 DAY HOLD! I'm handicapped, and won't be able to get my prescriptions, or groceries. They're cold, heartless, and thoroughly corporate.

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H Rodriguez (UNHAPPY) - 3 d 15 h ago


I have been with Bank of America for 35 plus years maybe longer ,my godson turned 17 last year and was working part time so i told him i would open an account for him, in Dec of 2018 he lost his debit card did not get a replacement till Jan 2019, in June 2019, they pulled 1,449.20 out of my account saying that someone cashed a check against his account, he never has more then 300 dollars in his account, the check was for 1600. plus. my problem is what nitwit would allow anyone to cash a check in any bank if they don't have the funds cover it i made them put my money back in my account, if i don't have money in the bank they don't say here is more money. needless to say it took BOA 6 months to find out of this stupid issue i BELIEVE THAT WAS DONE WITHIN THE BANK!!! We filed a fraud claim in June and just this week Oct 2019 they they closed my 2 accounts and his account and denied the claim keeping his 220.00 they did not call , text, or email me of him i found i needed cash on Friday went to ATM and got no money went into the bank to find this out they gave me temp cards for my accounts and closed and kept his money!!! when they don't have the ability to notify him or I about this its time to move to another bank. but first i want his MONEY BACK!!!!

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Kathy Boland - 9 d 17 h ago


I've been with B of A since 1974. Am a Platinum Member. Have significant assets in the bank and am sitting on a HUGE amount of equity in my home. B of A REFUSED my home equity line of credit because I changed jobs. Credit score is close to 800 and they REFUSED my application.

Too busy ticking the boxes off rather than working with the people.

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I am with Bank of America when it was still Nations Bank.

A few days ago I redeemed 87000 points of my BoA Travel Rewards Card = $870. I transferred $850 to my BoA checking account and was charged a transaction fee of $42.50. A TRANSFER BETWEEN MY ACCOUNTS?

When I called I was told it was a cash advance. IT WAS NOT - I JUST PUT MONEY FROM ONE BOA ACCOUNT TO ANOTHER BOA ACCOUNT.

This bank sucks and the managers are crooks!

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Never again banking with Bank of America - 59 d ago


BOA gives no credit for long term bankers. I was out of work for 4 months after having a baby and the closed my account out after years more than 5 years of banking with them

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Treated Unfairly - 32 d 18 h ago


BOA sucks, They closed my accounts, and I was never late, and my credit score was very high,

I had the accounts for many years.

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They Suck!!!. - 25 d 18 h ago


Thirty years with BOA, and they treated me like dog poop. They have incompetent individuals working for them in customer service. They do not listen to what you are saying,they have already formulated their own opinions and you will not get any satisfaction with this company. They are already of the opinion that you are trouble and that you are bringing them trouble. They have your money and they have no respect!!!.

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Anonymous - 22 d 14 h ago

File complaint on them (hidden)4 (hidden)2 BOA steals money.

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Disgusted BOA Customer. - 11 d 16 h ago


What is hidden 2 and hidden 4....what d o we do to file a.complaint?

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robonll - 13 d ago


robyn oneill

I would like to repeat what everyone else is saying about bank of america they are the most horrible bank in the owrld to deal with. they screwed around for weeks with my mortgage when i was cleared to close several weeks ago and i was promised by alexander shaw, meghan mcmorris selena dunn that there woulod be no issues closing on my purchase i explained everything to them about me being displaced during this time and i needed that clsoing date everyoine else was available for that date then they sent the wrong paperwork to the development and would not acknowledge that they were wrong never answered phone calls very little secure messages sent back and forth these people need to be fired. when your dealing with a new york mortgage it would be nice if you were connected to someone in new york not someone in arizona or florida who knows nothing about new york practices i will n ever open a cchecking savings or anything else with bank of america ive been a customer for over 10 years with credit cards and to be treated the way i have been treated is horrible. this president brian moynihan needds to see these messages theses people they have in there in their employ are like monkees except monkees can do a better job i hope they sell my new mortgage to a place that more reputable. plus they are charging an origination fee of 1240.00 which i was never told about. anything t make a dollar. these disgusting people they should rot in hell

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Dissappointed customer - 15 d 19 h ago


To Whom It May Concern

I have been a BofA customer since the early 90's, when I worked there. I was divorced about 15 months ago and legally separated the accounts - leaving the old account with my ex-wife and creating new accounts for me.

Recently BofA allowed money sent to me (only me) to be deposited in my ex wife's account (who is NOT on my account and I am not on this account). Diverting funds seems very sloppy at a minimum or illegal at a maximum.

How does a bank allow this to happen?? Customer service - beyond worthless. Just cover up or place you on hold for 2 hours hoping you will hang up.


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Thomas Fairchild - 17 d 18 m ago


To whom it may concern,

I have been a Bank of America customer for many many years, but what is going on, and what I'm seeing, hearing, and reading has totally surprised, disgusted myself and my partners!! I have been involved in the Civil Class action law suit being prepared against management, and BOA!

All of the plaintiff's in this case have been victimized twice, by this manager in Florida, and the staff above her who covered this up!!! All of us have had our personal banking information and transaction history compromised!! When this total egregious behavior was exposed your District manager Juan Soltero, stated Bank of America position was, there was no theft or money loss so he did not feel any accounts or information was compromised, are you kidding me? Where is your due diligence?

Your manager, Stephanie L. Rappaport was giving customer banking information, balances, transaction history, your locations opening and closing procedures, your Loomis money delivery schedules, and most scary and disgusting is individual customer information who deposits cash on a daily basis, to people she knew were alleged criminals, And your position is that no money was taken so you don't feel anybody's account has been compromised? I've been reading sworn affidavits, sworn statements, from attorneys, other Bank of America associates, The other plaintiffs in this suit, and other witnesses who have given statements supporting the validity of this legal action. Your management along with a supporter, went as far as to file a civil litigation against one of the complaint to discredit him! Research revealed this civil litigation was dismissed due to lack of evidence and was seen by the judge for what it was. I know there is a financial reporter in New York that's following this who has contacts with the Wall Street Journal and CNN business, and quite frankly I cannot wait till this is filed and it's being followed by news organizations, to show the cover-up and the lack of discipline and safety that's not being afforded to your customers, and even worse the cover-up that's been going on! Changing peoples job title, or moving them around, will not be able to hide them from a subpoena and a day in court to answer for this egregious behavior!! I have since left Bank of America and so has multitudes of individuals and businesses.

Thank you have a great day

Thomas Fairchild, PH.D

Social/ Economic Stidies

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BOA don't help loyal customers - 18 d 33 s ago


I am so frustrated. Bank of America is holding $12,500 deposit I made since last Thursday. I ask them to release a portion of the funds. My payee sent proof from his Credit Union account showing the funds were released on the 27th of September. I can not get Bank of America or anyone to provide me corporate office or release my funds. They are continuing to charge me $35 overdraft fees and returning all of my electronic funds withdrawals. I am having my creditors to call me and this is hitting my credit score. Can not get anyone to help, all customer services reps are saying the same thing. We had gotten a loan on the our truck and now they stating that they can repo the vehicle immediately. I am going to change bank accounts. I know I am a little pea in BOA pot, but I have other funds coming in from the sale of my business and I can not go through this again. I have been a loyal customer since 1989. I have 150 clients that I am going to encourage to change their bank account. When I ask for supervisor they are trained to say the same thing. One dumb lady inside the bank, told me they would send my checks back that I deposited because I deposited the same check twice. How do you do that? It was two checks with the same amount. Dumb lady, stereotyping me.

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Laurence C. Segall LCSW, - 19 d 18 h ago


For Brian, Sheri And B OF A Team Members here in New England & Ct. Always a rewarding experience supporting team members, families, couples, children, parents, community, seniors, B Of A locations here in Ct. in my roles of EAP Therapist, Marriage and Family Therapist. Thank You...Laurence C. Segall, LCSW, (hidden) Trumbull, Ct Yes, I accept most EAP Choices, HMO's, FSA, HSA, PPO's and Indemnity Options Look Forward To Supporting B Of A here in Ct Larry.

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Pualani P - 45 d 17 h ago


I have been with BOA 25 years. Now my daughter has a student acct connected with mine and she has had it for 2 years. She is now 19 and a student at TX Tech making a 4.0 GPA. Three Venmos for $3, $4 and $10 were pending but they they paid a charge from a restaurant first causing those venmos to bounce and she incurred THREE $35 NSF fees - Total $105!! Ridiculous! First she has managed her acct well, has had a few hiccups but is learning. I went into the branch to "plead my case" and was told,"Sorry the computer won't let me." I'm so tired of these big corporations just treating you like an account number. I also called 1-800 cust number and was told the same thing. I asked for a complaint email or this to be escalated to a retention team but supposedly BOA doesn't have one???? I need to switch banks. Being a customer THIS long they can't be bothered to look at my individual circumstances??? Wow.

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Anonymous - 22 d 14 h ago

File on BOA (hidden)2 or (hidden)2. Fight for your rights

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Daniel in Mexico - 40 d 18 h ago


We have retired to Mexico and my wife is going into the hospital and I will have to pay all the costs. I wanted to double my credit line to $35k. I have $40k in cash in my brokerage account. The CS rep said he would fill out the application. Basically, he asked what our income was, $33k from SS. What's our rent, $500 US. There was one or two other non-financial questions. We'll let you know in 7 to 10 days. Don't you want to know if I have any other assets? There's no place to put that in the application. We'll be in the hospital Wednesday and hopefully out by Friday, 7 to 10 days won't cut it. Isn't there a way to expedite the process? No, there isn't, "we have a process." I consider this an emergency type of event, can't this be expedited? No, it can't.

Our current balance is $248 and I pay off the charges monthly. This is insane, and they don't seem to care. The CS reps supervisor just parroted the same company policy line.

Five years ago Capital One increased my limit on the phone from my wife's hospital room. I called BAC because they give us the best interest rate. I will call Capital One tomorrow when I have a better cost figure.

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Anonymous - 22 d 14 h ago

File on BOA (hidden)2 or (hidden)2. Fight for you rights

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Damazia Briggs - 54 d 17 h ago


Never again will I bank with this company just opened my account and tried to cash my check they put a hold on it for 10 days and no one told or explained this to me before hand. Worst bank everrr!

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Anonymous - 32 d 18 h ago

they did the same to me . worst bank ever

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Anonymous - 22 d 14 h ago

I hear you brother file on them (hidden)2 (hidden)2. Fight for you rights

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Frightened Consumer - 32 d 4 h ago


Bank of America is full of unscrupulous employees and thieves. Tampa area managers conspired to steal, defraud customers, and practice the behavior of covering up major complaints. Consumers beware stay away!!!

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Anonymous - 22 d 14 h ago

File on them (hidden)2 and (hidden)2. Please fight for your rights

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Bank of America Corp. - 31 d 18 h ago


** "Idiocy and imbecility are found comparatively more often among jews than among non-jews... The Mongolian type of idiocy is also very frequently observed among jews... Among the Jews the proportion of insane has been observed to be very large... jews are more liable to acute psychoses of early age than are non-jews." (The Jewish Encyclopedia, Vol. VI, (1904),p. 556, 603-04)..

** "The jews are more subject to diseases of the nervous system than the other races and peoples among which they dwell. Hysteria and neurasthenia appear to be most frequent. Some physicians of large experience among the jews have even gone so far as to state that most of them are neurasthenic and hysterical." (The Jewish Encyclopedia, Vol. IX, (1905), p. 225).

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Big D - 31 d ago


What is your problem spreading these untrue rumors. Obviously you are one of the many advocates of the devil. After the second coming it will be welcome to know you will be eradicated from the earth with the cleansing of evil that the son of GOD will create.

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Anonymous - 22 d 14 h ago

You are a racist. I am a Christian business woman. A black one. There is a problem with BOA. Touch not my anointed and do no harm. God is not mocked. BOA is most likely part of the one world order. I don't play games with demons. Ask God to open up your eyes . They steal money. Be Blessed

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