Information, reviews and public commentary for US companies

 

Belk Incorporated

Rating
1.028369
Web
http://www.belk.com
Address
2801 West Tyvola Road
Charlotte, NC
28217
Contact
Thomas Belk
Role
CEO and Chairman
Phone
(704) 357-1000
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Amy - 4 d ago

I spent $308.72 in Belk today and the cashier was extremely rude!

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Anonymous - 8 d 5 h ago

Messy store and nasty restrooms.

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Carrie Anderson - 10 d 20 h ago

Belk at Hamilton Place in Chattanooga has very mean employees. I don't know why anyone would spend a dime there.

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Mary Schiller - 9 d 1 h ago

0

Belk used to be my favorite store but the Lady Lake, Florida store is a mess. Clothes on the floors in the dressing rooms, clothes all over the customer service desks, no staff to help you. several of my female friends are feeling the same way and will not go there anymore.

Too bad!!

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Anonymous - 12 d ago

Never again for me.

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Gloria - 12 d 4 h ago

5

You have an outstanding sales associate at Belks Alabaster Alabama. Noel was kind and most helpful and made it a pleasure to show at Belk. I will certainly go back and ask for her!

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Sandra - 13 d 5 h ago

I will never be shopping at Belk again.

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Anonymous - 13 d 6 h ago

I wore my pants 1 time and they look 10 years old. If they are going to sell bad crap they need to lower the price.

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Anonymous - 14 d ago

ZERO STARS

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Betty Farris - 15 d 4 h ago

Ladies dressing rooms are the worst I have ever been in. Nasty. Nasty. I would not even attempt to pull my shoes off or allow my clothing to touch the floor. Every ladies dressing room is the same in every department. This is the Johnson City. Tn mall. I have sent a complaint previously but hasn't been any changes. Most bathroom floors are cleaner than these dressing rooms

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Hixson, TN - 18 d ago

Northgate Mall Belk needs new management!

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Anonymous - 19 d ago

1

I attended the job fair at the Mcdonough, GA location and was told over the phone that there will be an on the spot hiring process. During the job fair I interviewed with 2 managers, and both agreed that I would be a great fit for the position. The next step was to meet the manager for fragrance and cosmetics. The manager for that department failed to follow through with the hiring process. It is my hope, Belks/Corporate will address this unprofessional hiring process.

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Anonymous - 18 d 17 h ago

Cross your fingers that you don't hear from them.

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Mac - 18 d 18 h ago

The Sevierville store is in need of cleanup,organization and nice employees

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Tina - 19 d 32 m ago

1

Yesterday I witnessed what should have been considered ethic and moral disrespect to the elderly. The cashier at the Belk store in my home town had talked an 80+ year old woman into the new Belk Mastercard. She was giving her all of her personal information very loudly for this card to get her 25% discount. The cashier was putting the woman in danger for probably a "kick back" for getting someone to sign up for the card. The lady did not understand what she was doing, and certainly didn't understand she would have two separate bills. I hate that I did not step in for the customers defense. No person should ever be asked to provide their personal information where other people can hear. This is an example of what is wrong in our Country right now. People constantly taking advantage of the elderly, young, and weak.

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Anonymous - 19 d ago

Happens all the time. It's heartbreaking that the sales clerk was so desperate for that $4 they get for a card application.

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Regina - 19 d 18 h ago

0

Manager on Duty Sunday March 31st at Atlantic Blvd Jacksonville was a worthless excuse Customer Service Recovery. Tried to make an exchange for an item that was $50 less than original purchase. Manager refused to refund $50 cash because I had written a check on 3/28/19 for the original purchase. Said there was a 10 day period before money can be refunded when original tender was cash. She wanted to give me the $50 on a Belk Gift Card and I refused. Belk had already been guaranteed my funds through Certergy. She caused her salesperson to lose commission over $50 refund. That in and of itself shows that Belk has no compassion for their employees or customer. I am happily awaiting the 10 days so the will have to refund me ALL of My Money!

Flashback to March 15, 2019. I witnessed a manager refund a purchase that was made January 2018 but their 'policy' states refunds are granted with 180 days of purchase. Avenues Mall Jacksonville, Florida

Belk is no where near what it used to be. The policy depends on who is acting like management for the day/hour.

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Anonymous - 22 d 45 s ago

I ordered shoes online they delivered to somebody else in a different county. All they said was I'm sorry we will refund your money. Ridiculous

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Regina - 19 d 19 h ago

0

I ordered a watch on March 31st. I received an email confirmation today that said it was delivered. I received a Fed Ex Package...Not mine. It was a package for someone that lives in my zip code. Called Belk, got the runaround. Advised me to call Fed Ex and if Fed Ex could not locate my package today I should call Belk for a replacement. Rep even said this happens quite often! Called Fed Ex. They are more than certain I got "my" package. I did not mention I have someone else's package. (I will wait to make them look like fools when I prove I have a package but it's not mine and only when I receive my package-unopened). They don't have a clue how mixed up their drivers are and how prone they are to making mistakes. Said they have to investigate it with driver and have 24-72 hours to get back to me. Called Belk back. They stated they have a 10 day window before they can either replace or refund my money. When I do receive the package, I will return for a full refund and purchase the same item from Nordstroms...

Not to mention I had problems in the store- Atlantic Blvd Jacksonville, Florida with trying to purchase the same item. Manager on duty was worthless!

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Anonymous - 20 d 22 m ago

Rude employees!

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Ron - 21 d ago

5

Personally I am a big fan of Belk. Their stores are always clean and the have a great selection. I give their stores 5 stars but as far as their customer service department.at (hidden) they are dishonest and they know nothing about customer service. I give them no stars.

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Anonymous - 21 d ago

As far as the store in Hixson, Tn it's filthy.

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Anonymous - 21 d 3 h ago

The rude sales associates far outnumber the nice ones.

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Cheryl Roberts - 22 d 17 h ago

I recently went to the Nortgate Mall Belk and was shopping in the Men's Department. The sales lady was very rude and acted like I was disturbing her by making a purchase. I will never go back.

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Anonymous - 25 d ago

I used to love Belk. They suck now.

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