Information, reviews and public commentary for US companies


Best Western International

6201 N. 24th Pkwy.
Phoenix, AZ
Lawrence Cuculic
SVP and General Council
(602) 957-4200
(602) 957-5641
General profile image

Tammi, PA - 2 d 18 h ago


We checked into the BW in Culpeper VA last night apon waking this morning we found a bedbug in the bed that was crawling on the sheet when my daughter woke up. I took the bug with me in a cup to check out an asked to see a manager but was told that he was across the room in another area an that the worker showed the bug to housekeeping an would show the manager that was at 7:20am this morning an I am very disappointed that I have not heard from any management as of yet. Was in room 247 Folio#21736

General profile image

Anonymous - 7 d 11 h ago

I would like to make a complaint annonymously regarding an employee. Who do I contact? This is in response to issues of hostility at the location in Long Beach on Pacific Coast Highway. The perpetrator is a male hispanic, standing about 6'1", dark brown hair, looks to be between the ages of 35-45. He glares at people, gossips, and is generally toxic. If there is a better way to address this issue, I would like to be informed.

General profile image

Anonymous - 33 d 18 h ago

I want to speak to corporate about the best Western in Fairfax Virginia on chain Bridge Road. The jet of the management or owner does not want to fix the fountain in the pool due to a malfunction. I think this is laziness on their part. Why on earth would you not want the hotel to have another attractive feature. Personally I want to make this my hotel and I want this owner and or manager to fix the fountain for future pleasure it when I come during the summer especially that even run it during the winter. This is an older hotel and it needs extra draws for customers. Contact me (hidden).

General profile image

Pete Rennie - 33 d 15 h ago

Best western sucks anymore,we stayed in Lincoln Citys paid over 100.with the rewards program and we reserved the room on line.over the phone,the man said no refunds,and we got stuck with not 1 but 2 trashed rooms,with spidersI got pictures,I want a full refund,i sent this to corporate and still no call.3/21/2018

General profile image

Double WOW - 31 d 15 h ago


Why does no one in America know how to write? Makes me said to be an American. Stay in School America, get your read on. You may end up on a hotel site writing ridiculous complaints over cheap hotels lol.

General profile image

Zyclone-B - 31 d ago


@ Double WOW,

Doze iz der nig genes at work?

What branchob de hoomun tree dat be??

General profile image

MOM - 31 d ago


"...get your read on..."????


Another fly on a horses ass.

General profile image

Wow - 31 d 15 h ago


Learn to write and then maybe your odd complaint will make more sense,

General profile image

Monsanto - 31 d ago


@ Wow,

OY VEY, OY VEY. I was gassed seven times.

General profile image

Mrs. Lilly Johnson - 41 d 16 h ago


People beware!! The best western in Black River Falls, WI not only has a mold problem, but is invested with mice. The mattresses are only old rusty springs, covered with foam & then covered with a mattress cover. The GM is very dishonest, makes up lies to cover incompetence. Employees are made to work 10 or 12 hr shifts, everything is coveted up or masked.

General profile image

Kat - 46 d 13 h ago


Myrtle Beach hotel manager was very rude to me on the phone. I called Corporate Headquarters to report it. They apologized for her rudeness. However they said that my reservations 5 months from now cannot be corrected. He said I would have to wait till AFTER I drive 2,000 miles and see if a King room is available! I booked a King room but they put me in a double queen. It was their mistake and they are not willing to fix it!

General profile image

jim - 49 d 7 h ago


wife and daughter had to joliet for a doctor's appt for my 19 month old granddaughter and had my 6 month old grandson also with them. when she booked the room she requested a crib. They arrived and they were told that they only have one crib in the whole hotel and it was being used. I can't understand how it's a family friendly place

General profile image

Rusticcowboy - 51 d 8 h ago

Rumor has it that you have folded concerning the NRA. I just want to let you know, I am not an NRA member, but I am a gun owner and I intend to stay a gun owner. I'm sick and tired of you gutless wonders - every time these idiots on the left decide that guns kill people, not the people pulling the trigger or they pull out the race card to "win" an argument that you are stupid enough to fall for it. I may be only one person, but I can guarantee I will NEVER stay at a Best Western again. And I hope there are many more that feel the same way. We may have the power to hurt your pocketbook, too!!!!!

General profile image

Ddeb1 - 50 d 19 h ago

Exactly Rusticcowboy.

General profile image

Ddeb1 - 50 d 20 h ago

So sad that you have capitulated to the squeaky wheel. The NRA had nothing to do with the school shooting. In fact, I find it quite interesting how quickly the call against the NRA escalated. When the few continue to run the many, we have a frightening scenario for our constitutional rights. We have made an effort to stay at Best Western when we travel. Now, we will make sure not to stay there. Poor decisions have consequences.

General profile image

GK - 54 d 16 h ago

Bravo for taking a positive stand against the negative impact the NRA Political stance regarding Gun control! The NRA politics and PAC money is affecting the safety of our Children. Thank you Thank you.

I am an American Citizen and not a Russian Bot.

General profile image

Rosko - 51 d ago

@ GK,

Hot Hannah! Hate! Never leave home without it. Do not let your enemies monopolize it.

General profile image

Patricia Garvin - 54 d 15 h ago

THANK YOU for taking this stand regarding the NRA. Common sense and reason must simply come to the forefront. I am so appreciative that you would use your considerable reputation to speak out.

General profile image

Jeff - 54 d 12 h ago


To patricia garvin,

Disarm all po lice!


I have hunted for this video because it keeps getting deleted off of Youtube. When you see this, you will understand why.

There are many good reasons why I never entertained the notion that the patsy did anything at all, and here is another one. This was taken from an NBC news broadcast of an interview of a teacher who actually saw the shooter as the shooter was shooting. She said he was in "full metal garb" including helmet, face mask, and full body armor. She identified him as a police officer, because it was the type of outfit SWAT would wear. There is a good reason why there was no surveillance video!

General profile image

Jeff - 54 d 12 h ago



I have hunted for this video because it keeps getting deleted off of Youtube. When you see this, you will understand why.

There are many good reasons why I never entertained the notion that the patsy did anything at all, and here is another one. This was taken from an NBC news broadcast of an interview of a teacher who actually saw the shooter as the shooter was shooting. She said he was in "full metal garb" including helmet, face mask, and full body armor. She identified him as a police officer, because it was the type of outfit SWAT would wear. There is a good reason why there was no surveillance video!

General profile image

Jim and Tina Roberts - 54 d 16 h ago

Why should I do business with you, Best Western, when you no longer support the NRA instead support George Soros and his antifa thugs (Natzi Brown Shirts). Everyone knows that the Democratic party wants to see the NRA destroyed because the NRA supports the 2nd amendment and conservative political leaders. Progressives could care less about the young people who died or were injured and care more about their agenda. Congratulations, you just joined them. We are Gold members of Best Western and hate to part with your company, but you leave us no choice. It is not the gun that kills, but the person holding the gun.

General profile image

Dan Linscheid - 54 d 16 h ago


So done with Best Western. I will never stay in another of your hotels as long as I live, based on your idiotic boycott of the NRA.

General profile image

Tom - 54 d 20 h ago


I'm so disappointed that a CEO of a major company like Best Western cannot separate the fax from reality the reality is that if the FBI the police department the school district and everybody else that knew about this shooter would have done their job the kids would still be alive.

General profile image

T Allan - 56 d 18 h ago


My Husband and I are not radical gunslingers or hoarders, but we do have a few rifles and a handgun locked in our safe. We are educated, law abiding members of society. Our founding Fathers understood the need for the common man to be able to defend oneself against a tyrannical Government. And Guess what? WE TRAVEL A LOT AND ALL HAVE COMPUTERS.

Your company made a rash, ill-advised move to rescind the NRA discount. You have incorrectly let some vocal Internet trolls dictate something to you that will not bode well for your company. Just because People like Us ( your biggest customers) don't live by social media (and start constant whiny protests) doesn't mean we are not the majority of your customers. I assure you People such as Us have more money and spend it on travel regularly. Parkland was a tragedy on many levels, but more so regarding parental failure, Police failure, FBI failure than anything else. Changes are needed, but not banning all guns from law abiding citizens. FOR SHAME, but you will feel the pinch. WE WILL NO LONGER give your business our business going forward.

General profile image

Raymond C. - 56 d 19 h ago

Sir, In the past Saying at a Best Western Hotel was the preferred hotel for me, and i do travel quite a bit. but after the way you have disrespected the 5 million law abiding, tax paying and voting members of the NRA I will NEVER stay in one of your hotels again. I will always remember the way you have treated us.

Other Reviews & Comments

Yahoo! Inc.
Barbara Riefner I need help, and there is no where to go for it. Your Help  ... 

Family Dollar Stores, Inc.
Harper I would love to see what can be done to complain about a st ... 

Taco Bell Corp.
Anonymous Contact cooperate in PHX,Az

Google Inc.
Rodb Hi can someone advise as to why i have lost custom tones af ... 

The Directv Group, Inc.
Anonymous This is not worth the money. I hate this shit we have to pa ... 

Hyundai USA
Majoshi Banks my daughter contracted a car from the Hyundai dealership hw ... 

Rooms To Go
Don't shop here Sooooooo MAD I was lied to about buying a living room set , ... 

United Parcel Service, Inc.
Rizzo We compiled a gift box for two young granddaughters contain ... 

RISHEEM CEO Would you consider a brief conversation this week about ... 

Jessica N. Jones Hi my name is Jessica Jones and I am hoping that this messa ... 

Dick's Sporting Goods
Real vet You joke but people do just that and you don't care..

Anonymous I was hurt really bad on my foot and store had me write a r ... 

Panera Bread
extremely not happy We have purchased sandwiches from Panera for years and have ... 

Flash Market Inc
A regular customer I come into the Bartlett location every single day and more ... 

Anonymous 105 w. 42nd st.Odessa TX location horrible service and time ... 

The Wendy's Company
Cher not happy Hello, my disabled son loves your grilled chicken but doesn ... 

Anonymous they are not "promoting" suicide it's to make thi ... 

Delta Airlines
Anonymous yup thats them

The Home Depot, Inc.
Sean Kelley I don't understand why my measurements aren't accepted when ... 

Bank of America Corporation
Bob k You sound more like real vet. ??

J. C. Penney Corporation, Inc.
Chelsey steinbrook I am completely and 100% disgusted with the Chillicothe Ohi ... 

Jo-Ann Stores, Inc.
Anonymous The very thing they purport to support...

Dollar General
Mable SMH seems like these stores just don't care u report them a ... 

Old Navy
Never shopping at Old Navy again!!! I will never shop at old navy again. Shopped at the store I ... 

McDonald's Corporation
Anonymous I've been sitting in the drive thru line for 35 minutes. I' ... 

Circle K Stores Inc
Cameron Bias Yes I need to speak w someone about a manager/ employee who ... 

Marilyn De Victoria Just walked out of your Savannah restaurant. Ordered our sa ... 

Domino's Pizza, Inc.
Don Aldane Campbell All by himself making pizzas cut taking car ... 

Safeway, Inc.
Safeway, Thank You, 990 Swan Creek Rd E, Fort Washington, MD 20744 Today I discovered that my wallet with all of my credit car ... 

#boycottlowes Almost 1 YEAR to do a simple kitchen counter top job. Reall ... 

Buffalo Wild Wings
Kristie Neas Kriatie Neas (store679)

Enterprise Holdings, Inc.
Crystal I had reserved my van back in march... I get a phone call A ... 

Public Storage
Dee So I went to my storage today to find a lock on it and I ha ... 

Shell Oil Company
Not2difficult Ok apparently after reading some other comments below I cam ... 

Marc Rooney Dear CEO

Church's Chicken
Kim Johnson Store number 996 is terrible chicken is old and they will n ... 

Food Network
Anonymous Bravo! Well said.

Hope We were never seated after 2 hours of waiting and being tol ... 

Wal-Mart Stores, Inc.
VT Farmer Hello Michael Duke. I do not know if you have any direct ov ... 

T-Mobile USA, Inc.
Tom Noss You can count me in on the class action lawsuit

DHL Express (USA), Inc.
Evaristo Piedrahita Please send regards to Mr. Taketo Yamakawa.

MetroPCS Communications, Inc.
Lo I do advocating I believe I just may go after the big fish  ... 

Ford Motor Company
Sherry Tennant I have a 2013 fusion that did not come with navigation. I c ... 

Richard Kahn Inadequate supervision or none!

Barnes & Noble
Darlecia Do not eat at braintrree store they sneezed on my grille ch ... 

Toys R Us
Maria I went into toysrus today and they did not accept my gift c ... 

Giant Eagle, Inc.
Anonymous Here we go again. A busy Sunday afternoon and only 4 regist ... 

Albertson's LLC
Debra Pearson Your stores, 3 near our home, are making it difficult to ke ... 

The Sherwin-Williams Company, Inc.

Ashley Furniture
Tami My husband and I were looking around Ashley furniture. My h ... 

Placeholder advertisement