Information, reviews and public commentary for US companies


Big Lots

300 Phillipi Road
Columbus, OH
(614) 278-6800
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Megan wright - 11 h 48 m ago

FAster service sometimes very slow

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Gingerbread - 11 h 49 m ago

Better furniture choices pull out sofa beds and toddler beds more selection in colors for sofas and sectionals

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Bbj - 1 d 24 h ago

More coupons and deals not everyone's has email more permotion

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Anonymous - 1 d 24 h ago






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Bu - 1 d ago

Better cashiers no one wants to wait 15 minutes in line for cashier to explain a survey . Wait is to long

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Hi - 1 d ago


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Uuu - 1 d 13 m ago


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Beach it - 2 d 19 h ago

Hi I work at store 5273 freehold and I want to remain anonymous in what I'm going to say . ive had serval employees at my store and one from another store complain about Corey rivers and how he has been sexual harassing staff members. My coworkers have came to me in confidence and I don't know what to do . He has threatened one of my coworkers jobs pulled out his private paper and showed it to a coworker. And has said other sexual things to them and it's taken way out of handAnd it is unacceptable and nothing is being done about it .

Flagged for review. 
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Beach it - 2 d 19 h ago

And they haven't came forward yet trying to get them to speak to someone

Flagged for review. 
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Izola Hall - 4 d 7 h ago


Hi my Name is Izola Hall a former employee of big lots fall of 2016. I was at that time 67 years old. When I was hired my application spoke for me in retail for approx 15 years at Walmart stores I was offered 8:25 an hour. One day I decided to check your web site to find that the position paid 8.30 or 8:35 an hour. I worked hard climbing laders, pulling from risers, cleaning bathrooms, removing trash and waiting on customers which what ever I was told to to I did it. Several attems to contact your office but not successful, how ever, the manager was aware of my experience. I could have taken this further but I am a christian and did not do anything, however, I do not want anyone else to have to go through that. If you need to consult with me this is my address: Email. (hidden)/ or (hidden), P.O. Box 4673 Beaufort, SC. Thank you Ms. Izola Hall

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derry resident - 18 d 19 h ago


just an fyi on mng at a biglots in derry nh. several times upon visiting your store I find a mng ( a man) outside front of store smoking and spitting all over the ground out front. thought I would run this by. I don't believe this is very professional or sanitary. this is a constant thing as I visit the store frequently.

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Anonymous - 6 d ago

Call the Health Dept.

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Not Surprised - 6 d ago


Several things to mention on my visit today at Big Lots in Clovis, NM 1)coupon on item said .50 off now. checkout clerk said Big Lots didn't honor those...I said, why is it still on the item, answer back. 2) toilet paper package was ripped and one roll was damaged (gouged) more than half way through, I asked if he could take 10% off the price for damaged goods, and it was the only one on the shelf. He said he would have to call the manager which he did, ....several minutes went by No Manager.. after five minutes I gave up and went to Dollar General!!!

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Unknown - 16 d 5 h ago


Hi there I am currently employed at a big lots. My store mgr told me today that if a customer tells me that a item was half price and it didn't ring up that way for me to make a tag for it. I am the only cashier up front and I didn't have anyone to go check the price for me except for the mgr. I have only been there for a month and I don't feel comfortable changing prices without looking and reading the sign. Since I was unable to go do it I thought I should call someone. The store I am working at is so unprofessional. I don't know what I am suppose to do about this problem.

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Rose - 9 d 9 h ago

You are supposed to do what your manager told you to do and that is make a tag for it. It doesn't matter if you feel comfortable or not if that's what the manager told you to do then just do it and if it would make you feel better tell him to give you that in writing in case it comes back on you that way you won't be doing anything wrong you'll just be following his instructions. Hope this helps!

By the way they are very unprofessional and a lot of the staff can't answer questions that they should be able to answer. They always pass it off to you have to talk to the manager but they're not in right now and then they'll give you a couple names and when you try to call back to get a hold of that person you never can it's a joke. Good luck!

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JLH - 17 d 9 h ago


Store #0358 at Kings Springs Shopping Center , South Cobb Dr, Smyrna GA

Today is August 1, 2017, once again this summer visited this store ...STILL NO A/C......WHAT IS WRONG WITH YOU PEOPLE? I almost died in there . I treat my dog better than you treat your customers and employees! God forbid someone have a heat stroke in your store. One fan in front of the store just does not cut it! I hope to goodness you do not treat your family this way. As a business owner myself, man up and take care of your people and your business! This is totally unacceptable and wrong!

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Lisa - 19 d ago


I just wanted Corporate to know I had a very good shopping experience at the Big Lots Store #0541 on Palm Beach Blvd in Ft Myers FL. I do not go there often but was very happy to see such a well maintained store. The inside compared to other stores was roomy, bright, clean and well organized. The staff was most helpful and courteous too. I hope Corporate recognizes these stores and their employees for providing their customers an enjoyable shopping experience.

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Anonymous - 59 d 10 h ago


I am a customer regularly at the Big Lots store here in Fairmont, WV. Yesterday i watched 2 elderly women put a kitchen pantry on the top of their buggy which im assuming weighs around 60 lbs.. The elderly women tried to push their buggy to their car to load it inside. They got about half way to their car, when the pantry slipped off their buggy and smashed onto the payment. One of the elderly women tried to save it from falling and injured her back. Now im no expert, arent the furniture people supposed to put heavy items onto a dolly and arent they supposed to wheel those items to the customers car. I dont know who is running that furniture department in Fairmont, but Big Lots better inprove something because they could be looking at a major lawsuit on their hands.. I ended up helping those ladies load that pantry, because i felt so sorry for them.


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Did they pay for it? - 24 d 10 h ago

Some stores are shorthanded and can't put someone in the furniture department at all hours, but management should have helped load obviously heavy merchandise, unless the customer refused help.

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Anonymous - 47 d ago


I am a customer at the cullman alabama store. And the help is horrible. Every time I go to this store the management team is either outside smoking or sitting in the furniture department. And every time I see the management team outside smoking half the other crew is out there with them leaving only a cashier in the building. I really think some one needs to check into this store.

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Anonymoose - 24 d 10 h ago

Call customer care at 1-(hidden)

Alternately, speak with the store manager and don't leave until you get them to call the district manager.

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Kim - 41 d 31 m ago

I have a complaint. I shop at the S. Cobb, Smyrna, GA store. The store is extremely hot. I have been shopping in the store since March. I shopped at the store on July 8, It was so hot that it felt like the heat was on. It felt like 100 degrees. You all need to fix the AC or I will no longer shop at Big Lots. I can not imagine how your employees feel everyday. Shame on you! The way you are treating your employees this way.

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~_~ - 24 d 10 h ago

Contact the actual customer care department at 1-(hidden) and the store's manager.

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Pissedoffemployee - 37 d ago


I got a call today from my manger saying to call him back an when i did i got a different manager

I was told the truck was pushed back to friday an that they dont know if they will do the 4am shift

What im getting to is they claim to have went over on payroll yet take 12 hours from me an tell me to call back tomorrow to see if they have any hours left over

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Terrible logistics dept - 24 d 10 h ago

Truck rescheduling is completely out of the store's hands. Fault lies with logistics mismanaging delivery routes and timing. Also truck drivers are often unionized and are forbidden from driving more than a certain number of hours per week, so that throws another wrench into the situation. Be patient and learn to do other specializations if you want more hours.

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