Information, reviews and public commentary for US companies

 

Big Lots

Rating
1.146199
Web
www.biglots.com/corporate/
Address
300 Phillipi Road
Columbus, OH
43228-5311
Phone
(614) 278-6800
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Anonymous - 15 d 19 h ago

I have been waiting on a mattress ordered over two weeks ago, maybe three, ...I have already received the credit bill in less than 2 weeks of purchase...I am tired of waiting ...thinking of going somewhere else and canceling my order...this is crazy

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Anonymous - 25 d 14 h ago

0

Big lots new CEO BRUCE DON'T KNOW WHAT REAL RETAIL IS HE COMES FROM MENS WEARHOUSE HE WILL RUN THE COMPANY TO SHIT. WITH THE NEW REALIGNMENT. ALSO THERE NO SUCH THING AS 1 TEAM 1 GOAL BULLSHIT AS YOU ALWAYS SAY. THERE IS NO TREAT JENNIFER AND STAFF LIKE FAMILY MY ASS. YOU CAN CARELESS! YOUR CUTTING HOURS ,STAFF ,BUDGETS 2% ,RAISES ,BONUSES, INCREASING SALES GOALS OVER 70% IS BEYOND CRAZY. KARMA WILL GET YOU! YOU'LL BE SORRY WHEN YOU FALL.

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Anonymous - 38 d 41 s ago

I'm messaging you to see if you can put a big lot in Oelwein Iowa Kmart and Shopko went bankrupt there are no department stores in that town you carry everything that people need

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PISSED OFF CUSTOMER - 43 d 20 h ago

0

THIS IS DIRECTED AT CORPORATE-LISTEN UP!!!I AM APPALLED AT THE AMOUNT OF PRESSURE YOU PUT ON YOUR EMPLOYEES TO SIGN CUSTOMERS UP FOR YOUR SAVINGS PASS. I HAVE BEEN A STEADY CUSTOMER OF BIG LOTS FOR YEARS, BUT MAY STOP SHOPPING THERE & THAT IS A SHAME. YOU HAVE GREAT EMPLOYEES, BUT WHEN YOU FEEL YOU HAVE A "RIGHT" TO MY INFORMATION & WILL STOP AT NO LENGTHS TO GET IT, THERE IS SOMETHING VERY WRONG AT THE TOP. WHEN YOUR EMPLOYEES "ASK" US IF WE ARE MEMBERS-THAT MEANS WE HAVE A RIGHT TO SAY YES OR NO! PRESSURING YOUR CASHIERS & PUNISHING THEM IF WE SAY NO-IS UNACCEPTABLE & YOU WILL START LOSING MY BUSINESS IF IT CONTINUES. YOU ARE NOT "ENTITLED" TO MY PERSONAL INFO-SO STOP ASKING FOR IT. AND WHAT EXACTLY DO YOU DO WITH THAT INFORMATION THAT MAKES IT SO VALUABLE TO YOU! STOP IT!!!

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Concerned buyer - 44 d 13 h ago

0

I was at their store on Washington Ave. in Mt Pleasant and I was shocked by the store managers actions and speech. I think the manager had to have been drinking and or has dementia but I do know I will not visit that store again no matter how much I love the prices and quality of the merchandise.

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Shops there alot - 272 d 17 h ago

3

Employees damaging floor model entertainment centers, kitchen islands, dinette sets in progress putting them together at the Lebanon, Ohio store. There is a fireplace entertainment center marked down due to damage. Employee states customers ramming it with carts, kids misbehaving. I told them no way a cart would have done that kind of damage that someone would have had to hit it really hard several times.

The employees were putting together a dinette table rustic faux they put it on an ottoman and left it there the whole time I was there .The kitchen island was damaged so bad he doors would not close one at a time you had to close them same time and could not close it without the shelf in it. The side tray would not stay up as the piece that held it up was broken. Getting back to the faux table I had gone back the next day and it was on the floor display damaged on the top. Now I know why they left it upside down on the ottoman until I left. The employees damages that one also in putting it together for display then they mark them down blame customers for damage. Hog wash it is. Alot of furniture being damaged in that store by employees being negligent not customer carts. I'm going to buy my furniture items at a different Big Lots not the one in Lebanon , Ohio. They were helpful and courteous but deceitful in how the stuff was damaged.

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Lebanon Big Lots - 270 d 6 h ago

5

Shops there a lot,

Thank you for reaching out! We're sorry to hear about your negative experience in the Lebanon location, but honestly we think you're a temperamental cunt and that you should get the fuck out of our store and never return. Seriously, fuck off you ugly ass soccer mom cunt. We hope you crash your car lmao

Sincerely, Lebanon Big Lots management :)

Flagged for review. 
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harry - 268 d 17 h ago

5

Big Lots??????

Is this how you allow your employees to speak to your customers? I hope you identify this one and fire them immediately!

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Karl - 268 d 13 h ago

Harry, although that comment may very well have been posted by a Big Lots employee, it certainly was not an official comment from that company. This is NOT a Big Lots website, and that poster was most probably just an internet troll.

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Anonymous - 177 d 18 h ago

The big lots timberlake VA store manager worse up seen he very dispectful

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Harley - 204 d 16 h ago

0

Listen you uneducated ass hole. Your mother should have crossed her legs and drowned your ass. How old were you when you could tell you we're different than all the other little girls?

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The right one - 141 d ago

0

Now this must be the typical Big Lots professionalism that is a near everyday occurrence. That is classic ignorance blended with arrogance.

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come on. your mother might read this. - 47 d ago

I don't care what happened , that is to much,seriously maturity cuts deeper.Just a thought.

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Danette - 51 d 13 h ago

1

I SHOP A LOT A BIG LOTS IN BELLINGHAM WA.

I WILL NO LONGER!!!

THE MANAGER, TIM WAS INCREDIBLY RUDE.

I WOULD LIKE A CORPORATE MANAGER TO RESPOND FOR DETAILS.

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Concerned Employee - 53 d 12 h ago

1

I have worked in the Big Lots In Brick, NJ. I have to say it sucked being yelled at and treated with disrespect in front of customers! Out of all the time I've worked there I have noticed that a lot of things slide. I feel like I never got enough hours or good pay. I have bills and so do all the other employees!! They are hiring a lot of people and cutting the people who already works there hours!! How do you guys expect us to work and pay bills with the crappy hours were given!!!! And to be treated like crap on top of it. Now this is the reason you can't keep employees. It's quite frankly disgusting and I feel like big Lots is a greedy ass company!!! So do us all a favor and fix the problems with everything. Especially with managers yelling at employees just not acceptable. Really ridiculous to the point that if you don't get it straightened you might as well shut the fuck down.

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big lots store 1988 employees - 62 d 18 h ago

We have a difficult employee who is becoming more problematic by the day. Chad Mannino has not been on time once since starting work roughly 4 months ago. Not just a few minutes, at least a half hour up to two hours without calling to say he's running late or explanation of why he was late. Was even 1 hour late for initial interview! Then wants to stay late to make-up time with extra hours beyond schedule hours. A super-star he is NOT! When assistant managers, Robert, Mike, and Justin have tried to address this, Manager Pete Hara over-rides them and says it's OK. On 1/16/19 Mannino's hours were 1pm till 6pm. Again he came in a half hour late. When it was 6pm manager Mike told him to clock out. He refused, saying he was going to stay. So manager Mike clocked him out at 6pm. Mannino said you better not have , along with some other expletives. Immediately went and sat for the next 3 hours in a chair and got up when store was closing at 9pm to buy a case of water which he took to his car. The manager locked the doors, took cash registers out to cash room to be counted. Mannino began pounding and kicking on doors and demanded closing cashier open them and manager clock him out for 9pm. Was told to go home. But remained repeating scenario. The following day Manager Pete Hara was told of the situation, said," Oh lets just give him the hours". Over-riding manager's 6pm punch and punching Mannino for 9pm, giving him 3 hours of pay for sitting in a chair! He consistently antagonizes other employees by coming within two inches of your face and asking are you having a bad day, do you want to hit me, am I annoying you, you don't like me do you. He'll do this repeatedly throughout the shift, trying to get a reaction and when he does, runs whining to Pete Hara that he wants to make a formal complaint that someone has hit him. In the hopes of getting someone fired, when it's Mannino that should be fired! Don't know why Hara puts up with this as we've said, Mannino's NO super-star. Refuses to run register when needed, saying, " I don't like it" Insists on stocking only food. Over-stocks to point of items falling. Never rotates! Last week employees pulled SIX over flowing carts of expired food to be written off in area only Mannino works! Don't know why Hara over-looks all of this! But it needs to STOP! Am well aware his mother Andrea is assistant manager in Saugerties store. No excuse for dismissing his behavior. Send him to Saugerties to work with his mother! We DO NOT want him here any longer! If this isn't resolved, someone is going to be hurt. Hopefully Mannino.

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pat - 64 d ago

4

on Fri 1/18/19 I bought a kitchen pantry ameriwood for 99.99. As I was putting it together it keep falling apart. It is a piece of junk.I don't think it was worth 99.99. thank you; Pat Ayers (hidden)

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Dianne M Luine - 138 d ago

0

I was hired for the Redlands CA store Oct 30, 2018, I was scheduled to work from 9-3 I came in and was put in the break room alone to watch 10 videos, I assume it was training, I never saw the manager the rest of the day, so my shift was over and I came back the next day Oct, 31, 2018 expecting to watch the rest of the videos instead I was put at a register and told to take my tests, I told the manager I haven't finished all the videos, I would flunk the test, she wouldn't listen, so the tests say, has the manager discussed this with you?, I punched in no, well that stopped everything and said contact your manager, well I did and she was really mad, she said answer everything yes, well that means I fail the tests, I said I haven't been trained all the way yet, she then said Want to quit? 3 times to me, she said you can't even finish training! Your too slow, This is why we give the job to young kids, I don't understand why she wouldn't train Me! She also said give me your resignation letter now and I'll put 2 extra hours on your paycheck! Her name was Kathleen, I was so sad and upset to be called names in the front of the store where theirs customers! I've contacted a lawyer, and I hope she gets fired! I've never been treated like this before, I was only in the store for three hours the first day, and within an hour of the second day, she said I had to quit! Don't you people train your employees, I deserve what every other employee gets! My lawyer and I will be pushing this matter to court, I've told anyone who listens, don't shop at Big lots, they are liars and like to humiliate employees in front of customers! What was this game of hiring me the day before then making me sign my resignation after only 4 hours of work, only 3 hours of training!

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Holly - 117 d 11 h ago

Dianne Luine

How could you have only worked for 3 hours if you were scheduled 9-3? That's 6 hours and the employee training videos dont take anywhere near 6 hours. Also there are videos to go along with the "tests" you were going to do on the register. Actual physical training comes after all the videos and computer stuff. Obviously the manager wasnt able to properly communicate that to you but that's how it works.

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Anonymous - 75 d 9 h ago

Shut the fuck up you stuck up bitch. You're not that smart.

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Craig - 75 d 9 h ago

0

Bigs Lots is a shitty store run by incompetent fools.The products are barely above dollar store quality. My headphones stopped working less than a week after I bought them. I hope you assholes go out of business.

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Angela Settlemoir - 70 d 17 h ago

Thats awful and the sad part is they dont care! Theyre not going to do anything!!! Truth be known they're probably not even going to read our posts and if they do theyre not going to respond or do anything. Smh

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Fck u - 75 d 1 h ago

0

Fuck you biglots you dont care about your employess all you car about is who kisses ur ass you dont care who works or dont work cuzz you are money hungry ass mutha fuckers you fail to see the ones who work thier ass off and instead promote lazy no good dirty ass people

Flagged for review. 
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Anonymous - 73 d 19 h ago

1

Honestly this is so true. I work so hard Big lots and I do everything right according to your standards. Yet there are employees i work with that are literally the laziest people I have ever met. They are caught on their phones, refuse to do recover when they are on the floor, complain that they don't want to be on the floor, let other people not related to them use their employee discount, have a hissy fit and leave when they don't get their way ( management is aware of all these things yet not write ups have been issued). And the reason they get away with all this is because they get a lot of rewards cards......I have heard it from the managers mouth. Yet I'm over here being a pretty good employee, and what do i get? More work because i have to pick up their slack. GREAT JOB BIG LOTS, YOU ARE A ONE OF A KIND COMPANY.

I'm not asking to be rewarded or praised, I'm just asking for fair treatment.

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Angela Settlemoir - 70 d 17 h ago

Yeah my local one sucks!

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