The only way that Big Lots is going to understand is by complaining to the BBB and The Department of Labor. I know several people who work for Big Lots in the Atlanta area. I have heard stories of managers changing time, which is illegal. I suggestion to anyone who works for Big Lots. Print out your time every day after your shift. Many of the managers know one another and prevent store employees from transferring. This company hires many women which is a great thing. But they leave them to close the store with only two associates at night. Instead of promoting within, they hire from the outside. But if you want to quit, they will hire someone and expect you to train them. People be smart and play the game with this company and catch them with their pants down.
I have always been pleased with my shopping experience at Big Lots until yesterday, Easter Sunday, around 5:30 PM when I stopped at the Morehead Ky Big Lots and a clerk who said her name was Valerie apparently deliberately gave me back my currency $ 2,00 short. My change should have been $ 17.24 but she merely gave me back three $ 5.00 bills. I should have questioned it immediately but took the change out in my hands and looked at it when I left the store so I could not call her on it. I know the clerks probably do not make much money but taking from unsuspected customers is not a way to get more money. If she can do this to very many of the customers she may be able to get a lot of extra money. I doubt that I will go back there again.
I am a full time worker at big lots been there for 10-11 years now we got a new manager and hes only been giving me 30- 34 hours is this fair
Haven't got my w2 yet need to know if they send it already.
Did you ever get paid.... My son works for them in AZ he is going on over 5 weeks and no pay
I had the worst experience, buying a carpet cleaner... turns out, I bought someone's dirty used vacuum that was inside the box. Then they wouldn't take it back cuz they don't carry what was inside. Bullshit. I'm still waiting to hear from these people on what I do next. It's still in my trunk and I'm fed the fuck up.
My property is located adjacent to your Aston, PA store. The Trucking firms with which Big Lots contracts have been making it a habit of running over my property and causing damage without having the decency to report it. I have made numerous attempts to try to get this resolved through reasonable conversation and communication. However, the problem persists.
I have approached store management but they just pass me off to United Furniture, who pass me off to the contracted carrier, who do everything in their power to claim it is not their truck until I show them the video. All I want is for this irresponsible and neglectful behavior to cease.
I would like to appeal to the sense of community that Big Lots espouses on their website to help resolve this frustrating and expensive issue. Videos and Photos are available upon request.
There are many people that would love a Big Lots store in this city of
White House, TN. We have a grogery store that is empty on 31w and would be perfect for your store. The nearest store to us is quite far and so we miss out on lots of deals. Please check it out and possibly consider coming here. Your store would be great to have here.
Barbara O'Guin of White House, TN
I have been trying to get the manager(s) j to come pick up a shopping cart that was left in the
street right in front of our home.for 3 days now. We have a licensed daycare and it is a hazard
to the children and the parents have not been happy with it in our drive way. I was promised the
first 2 times I called it would be picked up immediately. Today when I called I spoke to the manager
and his name was Hector. He was very rude and dismissive. I explained the situation and he had the
nerve to tell me that he didn't have time for him or anyone else to deal with the problem and for me
to call the police and have them deal with it. To treat it has a stolen property issue that needed to be returned.
I was shocked that Big lots is treating our police dept. like their personal maid service. They should get off their lazy butts and come get their property themselves.I in fact did call the police but they are busy handling real problems in our community. I will never again shop at Big Lots. I am going to take it back myself but corporate is going to receive a bill from our daycare for storage for 3 days. This is happening all over town as I see their carts left around. I would have hoped they would care more about their own property as these shopping carts are not cheap.
Please contact me nirav kamdar (215)490-1972
Poor customer service at
Big lots .
199 franklin mills blvd , Philadelphia . Pa - 19154
Raise the price of cabinet in 4 hours and 30 minutes . From 167.00 to 200.00 dollars . Very poor service
Visited on 30 th march 2017 . Thursday .
1.30 pm appproximately checked price 167.00 for kitchen cabinet and visit back on same day at 6 pm . They raise the price from 167.00 to 200.00 dollars . Ask the employee why they raise price in 4 hours . No explanation provided . Really poor customer service never going back to these store again or none of my family members are going back again.
199 franklin mills blvd , Philadelphia , pa - 19154.
Terrible I was there at 1.24 pm on march 30 , 2017 Thursday . I saw kitchen cabinet on wheels for 167.00 dollars the cabinet was too big and my car was small so I went home to get my big mini van . I came at 6 pm after my sons school and home work to big lots to pick up the kitchen cabinet . They jump price from 167.00 to 200.00 dollars . When I ask them how come price jump in 4 hours from 167.00 to 200.00 dollars . Lady was rude and did not wanted to give me for 167.00 . And how can price be raise in 4 hours . Very upset . Never going to big lots again . And neither any of my family will go in big lots again . Very poor customer service and worst employees working there
When will Big Lots on South Pearl Street in Tacoma be open
I was not happy when I asked the cashier if she would hold a toy for my son until two hours later and was rudely told no and she would only hold it for one hour and no longer. I then asked to speak with the manager and he came up and rudely interrupted me in mid sentence and again said no way that it would not be held longer than one hour. Then I asked who his supervisor was and he then again chimed in and cut me off a third time and said but she will tell you the same answer. I was so disgusted and realized that they were petty, rude and nasty. I don't like being disrespected and talked to like an illiterate child. That policy is pathetic and ridiculous. I don't plan to go back and even if I did want to buy that toy I will buy it from a store that wants to make my shopping and buying experience a positive good one. Not make a huge deal out of some small detail like another hour of hold time. Most stores believe in accommodating their customers and that the customer is always right. What has happened to good old fashioned customer service? I walked out of there and was determined to not go back. I did not like their rude, unhelpful, nasty treatment and negative attitude and their obvious determination to not help you with their arrogant attitudes and rigid irritated demeanor. The girl at the register slammed her drawer shut and sighed and threw my change at me just because I wanted to speak with her manager. It was awful, avoidable and unappreciated. Keep your junk and I will shop elsewhere and that is no problem!! BTW, your prices have gone way up and even beyond the competitions prices. I thought you were a discount store???
I totally agree with you on the rudeness, unacceptable. But one thing I know for sure is the Customer is NOT always right.
I worked for Big Lots for 4 years and was terminated for using my employee discount for my mom just like 80% of the employees do. I was lied on saying they threaten me with calling the police. I haven't yet to receive paperwork, pink slip or anything and that's been since November. Call the store the manager tells the employee she's too busy take a message. Now I can't get in touch with HR for anything saying I'm terminated. I never had an issue with them until now.
I WANTED TO BUY THE WHITE FIRE PLACE THAT IN THE PAPER THIS WEEK $549.00...BIG LOTS PUT THE FIRE PLACE IN THE "RICH PEOPLE AREA"FM1960 IN HOUSTON...MONEY IS ALWAY GREEN..I LIVE IN HOUSTON,HOUSTON IS A LARGE PLACE..I HAVE TO DRIVE 55 MILES IF I WANT TO BUY ONE..WHEN THE RICH HAS TO GO RIGHT DOWN THE STREET..THIS NOT RIGHT..ITS INSTORE ONLY ITEM MODEL FP-1612 I AM GOING TO MAIL THIS COPY TO CEO OF BIG LOTS....CORPORATE OFFICES...& POST IT ON FACE BOOK 12/13/16
I am also having trouble with a fireplace paid for it then had them to plug it in.It didn't work. It has been all most three weeks.I was told from the beginning the Manager said he had brought in a new insert.He plugged i init didn't work.I am still waiting was supposed to call me when the remote came in.Have not got that call.
I would like to share praise for Toni @#526 in Melbourne,Fl.Toni is bright, energetic ,pleasant and has a firm grasp in the retail business, she would make a great manager!
just wanna know why we bother to have online scheduling when 90% of the time it's always blank
How are you BigLots..Just want to share that in your Biglots in Clifton Rt.46 you have such a wonderful team of dedicated workers..Theres a wonderfull lady name Maria V and a gentleman by the name of David i think his the furniture manager, These wonderfull people took their time to help during the past storm and manage to put everything in my car. If there is anything i would like most is for you to give this two wonderful person and appreciation moment and let them know that i will always go to their Biglots in Clifton..Thank you, David and Thank you Maria
Good Morning, I work for big lots for two years, and I really enjoyed it had to take some time off for some personal business. Now I am ready to go back to work, both my manager and my district manager want me to come back. But I cannot seem to be able to get my rehire application sent to the store 1781 Conway South Carolina. I would really like to get back to work. The manager of store 1781 called me to see where my rehire was. I told him I that I sent them but he has had no reply. If anyone can help me please let me know. (hidden).. I would really like to go back to work
I worked at the big lots in Columbia mo and now I can not file my taxes because they do not give u the right Employers ID Number that the IRS has for them. Really sucks when your taxes keep getting rejected for a number u can not control. Ugh. This number is 402900922 but not what the IRS has for them. Really love help with this thanks.
Store# 5331 Speedway IN
Through the tons of receipts over the holiday season I held on to (2). I knew that I needed to write a review, this store was AMAZING. I would like to send a huge JOB WELL DONE to a cashier by the name of Paris. Such a delightful person during a busy shopping day. I observed her while waiting in line ( it was Christmas!!!) and she was polite and professional to every customer and from my point of view, that was not always reciprocated. I have never worked retail but if I did, I would want this person on my team!