Information, reviews and public commentary for US companies

 

Big Lots

Rating
1.694444
Web
www.biglots.com/corporate/
Address
300 Phillipi Road
Columbus, OH
43228-5311
Phone
(614) 278-6800
General profile image

BBB - 8 d 10 h ago

1

Good afternoon,

The only way that Big Lots is going to understand is by complaining to the BBB and The Department of Labor. I know several people who work for Big Lots in the Atlanta area. I have heard stories of managers changing time, which is illegal. I suggestion to anyone who works for Big Lots. Print out your time every day after your shift. Many of the managers know one another and prevent store employees from transferring. This company hires many women which is a great thing. But they leave them to close the store with only two associates at night. Instead of promoting within, they hire from the outside. But if you want to quit, they will hire someone and expect you to train them. People be smart and play the game with this company and catch them with their pants down.

General profile image

Disappointed - 11 d 8 h ago

1

I have always been pleased with my shopping experience at Big Lots until yesterday, Easter Sunday, around 5:30 PM when I stopped at the Morehead Ky Big Lots and a clerk who said her name was Valerie apparently deliberately gave me back my currency $ 2,00 short. My change should have been $ 17.24 but she merely gave me back three $ 5.00 bills. I should have questioned it immediately but took the change out in my hands and looked at it when I left the store so I could not call her on it. I know the clerks probably do not make much money but taking from unsuspected customers is not a way to get more money. If she can do this to very many of the customers she may be able to get a lot of extra money. I doubt that I will go back there again.

General profile image

Anonymous - 13 d 6 h ago

1

I am a full time worker at big lots been there for 10-11 years now we got a new manager and hes only been giving me 30- 34 hours is this fair

General profile image

Marissa - 76 d 4 h ago

Haven't got my w2 yet need to know if they send it already.

General profile image

Upset mom - 14 d 10 h ago

Did you ever get paid.... My son works for them in AZ he is going on over 5 weeks and no pay

General profile image

Carol Russo - 16 d ago

0

I had the worst experience, buying a carpet cleaner... turns out, I bought someone's dirty used vacuum that was inside the box. Then they wouldn't take it back cuz they don't carry what was inside. Bullshit. I'm still waiting to hear from these people on what I do next. It's still in my trunk and I'm fed the fuck up.

General profile image

Gary Aston - 16 d 18 h ago

1

My property is located adjacent to your Aston, PA store. The Trucking firms with which Big Lots contracts have been making it a habit of running over my property and causing damage without having the decency to report it. I have made numerous attempts to try to get this resolved through reasonable conversation and communication. However, the problem persists.

I have approached store management but they just pass me off to United Furniture, who pass me off to the contracted carrier, who do everything in their power to claim it is not their truck until I show them the video. All I want is for this irresponsible and neglectful behavior to cease.

I would like to appeal to the sense of community that Big Lots espouses on their website to help resolve this frustrating and expensive issue. Videos and Photos are available upon request.

General profile image

Gary Aston - 16 d 18 h ago

1

My property is located adjacent to your Aston, PA store. The Trucking firms with which Big Lots contracts have been making it a habit of running over my property and causing damage without having the decency to report it. I have made numerous attempts to try to get this resolved through reasonable conversation and communication. However, the problem persists.

I have approached store management but they just pass me off to United Furniture, who pass me off to the contracted carrier, who do everything in their power to claim it is not their truck until I show them the video. All I want is for this irresponsible and neglectful behavior to cease.

I would like to appeal to the sense of community that Big Lots espouses on their website to help resolve this frustrating and expensive issue. Videos and Photos are available upon request.

General profile image

Anonymous - 19 d 8 h ago

There are many people that would love a Big Lots store in this city of

White House, TN. We have a grogery store that is empty on 31w and would be perfect for your store. The nearest store to us is quite far and so we miss out on lots of deals. Please check it out and possibly consider coming here. Your store would be great to have here.

Barbara O'Guin of White House, TN

General profile image

Karen - 23 d 3 h ago

0

I have been trying to get the manager(s) j to come pick up a shopping cart that was left in the

street right in front of our home.for 3 days now. We have a licensed daycare and it is a hazard

to the children and the parents have not been happy with it in our drive way. I was promised the

first 2 times I called it would be picked up immediately. Today when I called I spoke to the manager

and his name was Hector. He was very rude and dismissive. I explained the situation and he had the

nerve to tell me that he didn't have time for him or anyone else to deal with the problem and for me

to call the police and have them deal with it. To treat it has a stolen property issue that needed to be returned.

I was shocked that Big lots is treating our police dept. like their personal maid service. They should get off their lazy butts and come get their property themselves.I in fact did call the police but they are busy handling real problems in our community. I will never again shop at Big Lots. I am going to take it back myself but corporate is going to receive a bill from our daycare for storage for 3 days. This is happening all over town as I see their carts left around. I would have hoped they would care more about their own property as these shopping carts are not cheap.

General profile image

Nirav kamdar - 29 d ago

0

Please contact me nirav kamdar (215)490-1972

Poor customer service at

Big lots .

199 franklin mills blvd , Philadelphia . Pa - 19154

Raise the price of cabinet in 4 hours and 30 minutes . From 167.00 to 200.00 dollars . Very poor service

Visited on 30 th march 2017 . Thursday .

1.30 pm appproximately checked price 167.00 for kitchen cabinet and visit back on same day at 6 pm . They raise the price from 167.00 to 200.00 dollars . Ask the employee why they raise price in 4 hours . No explanation provided . Really poor customer service never going back to these store again or none of my family members are going back again.

General profile image

Nirav kamdar - 29 d ago

0

Big lots .

199 franklin mills blvd , Philadelphia , pa - 19154.

Terrible I was there at 1.24 pm on march 30 , 2017 Thursday . I saw kitchen cabinet on wheels for 167.00 dollars the cabinet was too big and my car was small so I went home to get my big mini van . I came at 6 pm after my sons school and home work to big lots to pick up the kitchen cabinet . They jump price from 167.00 to 200.00 dollars . When I ask them how come price jump in 4 hours from 167.00 to 200.00 dollars . Lady was rude and did not wanted to give me for 167.00 . And how can price be raise in 4 hours . Very upset . Never going to big lots again . And neither any of my family will go in big lots again . Very poor customer service and worst employees working there

General profile image

My name is terrie Henderson my email address is Tiny 2120 at comcast.net - 29 d 18 h ago

4

When will Big Lots on South Pearl Street in Tacoma be open

General profile image

Irritated in Panama City, Fl - 112 d 18 h ago

0

I was not happy when I asked the cashier if she would hold a toy for my son until two hours later and was rudely told no and she would only hold it for one hour and no longer. I then asked to speak with the manager and he came up and rudely interrupted me in mid sentence and again said no way that it would not be held longer than one hour. Then I asked who his supervisor was and he then again chimed in and cut me off a third time and said but she will tell you the same answer. I was so disgusted and realized that they were petty, rude and nasty. I don't like being disrespected and talked to like an illiterate child. That policy is pathetic and ridiculous. I don't plan to go back and even if I did want to buy that toy I will buy it from a store that wants to make my shopping and buying experience a positive good one. Not make a huge deal out of some small detail like another hour of hold time. Most stores believe in accommodating their customers and that the customer is always right. What has happened to good old fashioned customer service? I walked out of there and was determined to not go back. I did not like their rude, unhelpful, nasty treatment and negative attitude and their obvious determination to not help you with their arrogant attitudes and rigid irritated demeanor. The girl at the register slammed her drawer shut and sighed and threw my change at me just because I wanted to speak with her manager. It was awful, avoidable and unappreciated. Keep your junk and I will shop elsewhere and that is no problem!! BTW, your prices have gone way up and even beyond the competitions prices. I thought you were a discount store???

General profile image

Tanci - 47 d 13 h ago

I totally agree with you on the rudeness, unacceptable. But one thing I know for sure is the Customer is NOT always right.

General profile image

Anonymous - 56 d 14 h ago

1

I worked for Big Lots for 4 years and was terminated for using my employee discount for my mom just like 80% of the employees do. I was lied on saying they threaten me with calling the police. I haven't yet to receive paperwork, pink slip or anything and that's been since November. Call the store the manager tells the employee she's too busy take a message. Now I can't get in touch with HR for anything saying I'm terminated. I never had an issue with them until now.

General profile image

DOROTHYP - 136 d 18 h ago

0

I WANTED TO BUY THE WHITE FIRE PLACE THAT IN THE PAPER THIS WEEK $549.00...BIG LOTS PUT THE FIRE PLACE IN THE "RICH PEOPLE AREA"FM1960 IN HOUSTON...MONEY IS ALWAY GREEN..I LIVE IN HOUSTON,HOUSTON IS A LARGE PLACE..I HAVE TO DRIVE 55 MILES IF I WANT TO BUY ONE..WHEN THE RICH HAS TO GO RIGHT DOWN THE STREET..THIS NOT RIGHT..ITS INSTORE ONLY ITEM MODEL FP-1612 I AM GOING TO MAIL THIS COPY TO CEO OF BIG LOTS....CORPORATE OFFICES...& POST IT ON FACE BOOK 12/13/16

General profile image

Lisa - 61 d 8 h ago

0

I am also having trouble with a fireplace paid for it then had them to plug it in.It didn't work. It has been all most three weeks.I was told from the beginning the Manager said he had brought in a new insert.He plugged i init didn't work.I am still waiting was supposed to call me when the remote came in.Have not got that call.

General profile image

Anonymous - 64 d 10 h ago

I would like to share praise for Toni @#526 in Melbourne,Fl.Toni is bright, energetic ,pleasant and has a firm grasp in the retail business, she would make a great manager!

General profile image

sharon - 68 d 10 h ago

just wanna know why we bother to have online scheduling when 90% of the time it's always blank

General profile image

The Lady with the Cane - 71 d ago

5

How are you BigLots..Just want to share that in your Biglots in Clifton Rt.46 you have such a wonderful team of dedicated workers..Theres a wonderfull lady name Maria V and a gentleman by the name of David i think his the furniture manager, These wonderfull people took their time to help during the past storm and manage to put everything in my car. If there is anything i would like most is for you to give this two wonderful person and appreciation moment and let them know that i will always go to their Biglots in Clifton..Thank you, David and Thank you Maria

General profile image

Trapper O'Brien - 80 d 15 h ago

4

Good Morning, I work for big lots for two years, and I really enjoyed it had to take some time off for some personal business. Now I am ready to go back to work, both my manager and my district manager want me to come back. But I cannot seem to be able to get my rehire application sent to the store 1781 Conway South Carolina. I would really like to get back to work. The manager of store 1781 called me to see where my rehire was. I told him I that I sent them but he has had no reply. If anyone can help me please let me know. (hidden).. I would really like to go back to work

General profile image

Trapper O'Brien - 80 d 15 h ago

4

Good Morning, I work for big lots for two years, and I really enjoyed it had to take some time off for some personal business. Now I am ready to go back to work, both my manager and my district manager want me to come back. But I cannot seem to be able to get my rehire application sent to the store 1781 Conway South Carolina. I would really like to get back to work. The manager of store 1781 called me to see where my rehire was. I told him I that I sent them but he has had no reply. If anyone can help me please let me know. (hidden).. I would really like to go back to work

General profile image

Charlotte - 86 d 8 h ago

I worked at the big lots in Columbia mo and now I can not file my taxes because they do not give u the right Employers ID Number that the IRS has for them. Really sucks when your taxes keep getting rejected for a number u can not control. Ugh. This number is 402900922 but not what the IRS has for them. Really love help with this thanks.

General profile image

Debbie T. - 88 d 9 h ago

5

OUTSTANDING CASHIER

Store# 5331 Speedway IN

Through the tons of receipts over the holiday season I held on to (2). I knew that I needed to write a review, this store was AMAZING. I would like to send a huge JOB WELL DONE to a cashier by the name of Paris. Such a delightful person during a busy shopping day. I observed her while waiting in line ( it was Christmas!!!) and she was polite and professional to every customer and from my point of view, that was not always reciprocated. I have never worked retail but if I did, I would want this person on my team!

Other Reviews & Comments

Cheddars
Michelle G. Cheddars in Houston on Westpark tollway has the worse servi ... 

J. C. Penney Corporation, Inc.
Janet I purchased 4 appliances at your Aventura Florida I had gre ... 

Dollar General
Murdock Keep a journal, get a Lawyer! That's against the Law! Keep  ... 

TGI Friday's
Mildred I can not get into the site for seeing my rewards on line.  ... 

Food Network
Marcques Brashier Why does ginormous food not require him to eat the food wha ... 

Fox News Network, LLC
To Zeb & Fox News Fans Thank you for the Bill O'Reilly up-date. Articles that migh ... 

AppleBee's
Veronica Applebees was definitely my favorite restaurant. However, a ... 

McDonald's Corporation
Mario Ferro It is 10:25pm on Friday night and I visited the location on ... 

Pep Boys
Anonymous I don't blame you I have had terrible results from the stor ... 

Domino's Pizza, Inc.
Ksfielding Needed 20 pizzas for school today in Maumelle AR. General m ... 

Costco
D. Connole I had a complaint against a employee yesterday where I took ... 

Ashley Furniture
Worst Nightmares Ever! Disappointed , betrayed, and frustrated . OMG never deliver ... 

Petsmart
LBC LBC

Cricket Communications, Inc.
Loss of Service Good day, Mr.Hutcheson. April 28,2017

Google Inc.
L C Akermark I just wanted not to just think but to telll you all at Goo ... 

The Sherwin-Williams Company, Inc.
Rocket City Retro Dear Sherwin-Williams, You may be the neighborhood paint st ... 

The Gap, Inc.
Anonymous Really rude manager at barton creek store in austin texas.  ... 

Taco Bell Corp.
Linda Osborne I went to a Taco Bell restaurant in Hollister Missouri and  ... 

Lg Electronics USA
Anonymous Also interested

American Airlines
Heather from Kansas My husband and I booked a trip to the Dominican Republic fo ... 

Church's Chicken
- Kathy Heflin The #7062 store is to close @ 10p,m .but @ 910 pm they woul ... 

AAA Cooper Transportation
Bill Nelson If you want the worse company in the world.. Then you found ... 

Allstate Insurance
Patricia Brazell I wish I had read all these reviews before I took insurance ... 

Lg Electronics Alabama Inc
Dottie Cronk I am extremely unhappy with LG. I bought an lg washing mach ... 

Albertson's LLC
Really pissed off Diabetic. This company is allowing my wife and I to not be able to ea ... 

T-Mobile USA, Inc.
KIM ELLIS PISSED Horrific. I've never seen people who claim there is no way  ... 

Cablevision Systems Corporation
Robbi My husband got a Google pixel phone October 2016 and from t ... 

Days Inn Worldwide, Inc.
days inn globe arizona Three friends and myself were in Globe Arizona Thursday nig ... 

BMW of North America, LLC
Unhappy Isand girl! I just dealt with the BMW dealer in Maui Hawaii after their ... 

AT&T
Anonymous Oh my goodness I am going through the exact something. Canc ... 

Bloomingdale's Inc.
Mariana I had a terrible experience with online order.I placed a or ... 

Enterprise Holdings, Inc.
KELLY I reserved a Buick (a standard vehicle according to your si ... 

Dillard's Inc
Cindy I went to the Dillard's store located at the Park Plaza Mal ... 

Greyhound Lines, Inc.
Kim Thompson I recently took a trip to New Carrolton Maryland where I fr ... 

Outback Steakhouse
Regina Glaize I was a patron last night at the same outback and I was loo ... 

Geico Corporation
DUKE GEICO IS OFFERING ME A 80/ 20 SETTLEMENT AND THE OTHER DRIV ... 

Circle K Stores Inc
Dissatisfied in Louisville If your company cares anything about keeping good workers m ... 

24 Hour Fitness
Lori Neeley Abysmal customer service. I filed a complaint that has been ... 

Dish Network
UPSET MOTHER OF 3 Been with this company for 9 years. When dish left att my b ... 

ABF Freight System Inc
Pixie You're out of your mind.

Champion Homes
Anonymous Never buy a home they to not honor there work!

Amazon
atehortuaorlando@yahoo.com esta compania es mentirosa

Denny's
Disappointed Guest. Staying at a Best Western in South Carolina. The Denny's in ... 

Dick's Sporting Goods
hate this store i ordered a north face jacket online and received a New Eng ... 

Rooms To Go
Michael Warner Very unsatisfied with your customer service rep that i spok ... 

Office Depot
Frustrated US ARMY I am a United States ARMY government credit card holder. I  ... 

Public Storage
Anonymous Mr. Ronald Havner Jr CEO,

Delta Airlines
Linda Collins From an angry customer in Memphis TN, DELTA WHAT THE HELL?? ... 

Victoria's Secret Stores, Inc.
Mick @ Hunter,

Rent a Center
jody heiner I have never been treated so poorley & they broke my so ... 

Placeholder advertisement