I was in your fern creek store today we shop there quite often.i was very diquested today there were 2 women at the register and didnt acknowledge us because they were talking about the schedule and looking at it the one lady finally started checking us out then would quit and go back to looking at the schedule i got my money out and when she got my change out she held it in her hand and went back talking to the other worker. I usually dont complain but this was on called for i have worked retail all my life i know this is not the way you treat people this behavor is rude
I am a common WELL paying customer at the Torrington Big Lots in CONNECTICUT, and the last 3 times I have gone into the store there is a new cashier "Krystal", she is always on her phone, is very rude to me and my family...she also wheres the most inappropriate clothing, she is pregnant as you can tell but I don't think that excuses the need for a uniform that every other employee wears, where her extremities of breasts and her bottom are not hanging out. It used to be such a friendly environment...I have complained to managers before but she still works there!!
I am appalled.
In the newest store in Dover DE, very nice BUT MANAGER is messing around with other managers and it has created a very HOSTILE environment, therefore making it EXTREMELY hard on its employees. That place is a lawyers dream!
Very disappointed in this year's holiday ads. Liked the other girl better. Deanna,the Italian looking girl.
Yes hi! I came into the store to purchase some furniture the other day, but I had the most terrible experience! The young lady's name was Diana, and she was absolutely crude to not only me, but to her fellow co worker! I was asking a question about furniture and she wasn't giving me any full answers! The young lady that was working, Jessica I believe was helping me out! She came over to the furniture desk and helped me out! Diana however did not. She had a complete attitude problem with me and was telling me that I can just go look everything up online or do it myself! When Jessica came over to help, Diana told her that she didn't know anything about the furniture department and that it was a huge mistake and a huge problem for her to be in it or helping with it. And I pulled Jessica to the side and told her thank you and to keep up the good work! That Diana chick has a serious problem with this Jessica chick, and it's pretty easy to tell! And it's embarrassing when she says that out loud and everyone starts to look all funny at both of them. I think Jessica needs a promotion or raise for her absolute great help and hard work she put into helping me get my furniture out and leading me to the direction of what was better for my purchase as to the leasing program! I think something needs to be done about Diana's attitude and crummy job as a furniture associate. That attitude and calling out of a fellow employee out loud in front of everyone is uncalled for! Jessica helped me out the whole way unlike Diana! Absolute rude customer service from her. I think this needs to be known pronto about how other employees are treated by management, because she was wearing what looked to be a management shirt. Thank you for your time, and I appreaciate the help in getting this resolved.
nasty shopping experience around 6 15 pm on 11 14 2016
long time costumer and a big spender until that day I was rudely harassed by a new employee because I had a backpack with me. In the past I was never bothered or fallowed around the store because I had backpack with me I had done business with this store for over 7 years and spend thousand of dollars there. so I decided to refused to accept the lack of professionalism and not deal with it when I finally got a hold of the evening manager he made matter a lot worst he acted like a mad man and got loud and ignorantly rude until a point I decide to leave and not ever give my business to that location because they acted more like kids them adults. the behavior was unacceptable all the way around until a point that I will never return to that location and let my close family and friends not to do business with that store. sad to said I do understand that stores have policies but they never enforce them with me in the past and why now. I don't have a problem complying with new rules and regulations. but I have a issue when people are rude unprofessional and nasty with me or other costumers period. this could it be all avoid with simple politeness and respect with human skills not trying to be hyper defensive in front of a new employee and other costumers. but the damage is already done and there no turning back any more they lost my business for good along with other people as well too just because some people can't act they age or be professional at the work place.
820 Water St, 16335 Meadville, United States
Please read my post
I noticed some other customers have had the same problem that I'm having now. I've been using my card for years and getting rewards then all of a sudden my email has been turned off so I don't get coupons. I have shopped in the store probably once a month for the past 2 years for a girl's school and I have not gotten any points in almost 1 year. Wonder why that's going on?
Went to Big Lots on La Riviera and as my baby got out of the car I noticed a NEEDLE on the ground next to a little purse. My husband went and told 3 employees and the security guard and not one person came to get it or check they stood in the doorway pointing and talking then went back inside. My baby came running out and we blocked him from stepping on it. My husband grabbed a pair of my hospital gloves and picked everything up took it into the store to give to the guard and he said to throw it away.
I need Betty peaks, fax number,thanks,Mr.whittington
Do not ever buy furniture at biglots it broke and the manager over all biglots his name is ray will not contact us going on 2 months
I DO NOT GET ANY REWARD POINT AT ALL I GO TO THE STORE AND SPEND ANY WERE FROM $60 TO $100 EVERY TIME I GO IN THE STORE WITCH IS OFTEN. AND I AM BUYING COUCH FOR $650 AND I WOULD LIKE TO GET MY REWARD POINTS. I LIKED IT MUCH BETTER WHEN YOU GOT THE REWARD RIGHT IN THE STORE WHEN YOU SPENT SO MUCH . MY CARD SAYE'S AT THE STORE MY EMAIL DOES NOT GET ANY REWARDS . COULD YOU PLEASE FIX THIS AS I HAVE BEEN LOSING A LOT OF REWARD POINTS FOR A LONG TIME. I LOVE THE STORE. A BIG SHOPPER KATHY LARAIA
On 11/28/2014 My family and I paid a visit to the Big Lot's located on 2128 Ft. Worth Ave Dallas, Texas 75211. We noticed that the Security Guard followed us throughout the store while on a couple of aisle's he came un-comfortably close to our person while making direct eye contact in an angry demeanor. He wore a smirk on his face very taunting espression directed at us in particular! We were made to feel very un-comfortable! I complained to the store Manager "Nesly Molina" who I feel was very un-caring and very un-professional by making this comment " you guys don't look like yall came here to steal" her comment was totally out of place as well as very unnecessary to even be said! I informed her that I would be contacting the Corporate Office. My family and I spend big money with this particular business on a regular basis! I (we) were made to fill very unappreciated and not at all valued customer's that we apparently are not! :-( I would appreciate if someone from the Corporate Office call me back and allow me to explain further in more detail of the events that took place with their employee's on Black Friday 11/28/2014@ 6:15pm
I try to get reward points. But don't get any. The site won't accept my register receipt. I registered. I get THIS ( it only talks Buzz points ) I spend 60.00 to 120.00 every time I go to your store. I shop at 2 stores. I change the location numbers for each store. I USUALLY FREQUENT YOUR STORES 3 TO 4 TIMES A MONTH............I will be back and tell you more. When I have more time.. I also will
try to contact you. Janet
Big Lots has been a life-saver! It is a small store in our town. But it's so convenient! Between grocery days, it serves as a much quicker way to get mid-week necessities than Wal-mart. It's also less expensive! For being a "close-outs" store, they keep a solid supply of good products, including international foods and organic options. Often, my husband and I have grabbed cool, new, and interesting dishes for those last-minute dinner ideas on the way home from work.
It would be better if they had a way to refrigerate drinks. They often get these small-company sodas and drinks in stock that seem great to try as we walk out the door, but they are always room temperature. If only they would add cold drinks, it would be the ultimate stop! At $.75 for drink, though, it is understandable.
The service is always friendly there, as well. They smile and say "Hi!" when you come in. They offer to help you find something if you appear lost. They are quick at the register and keep the lines moving. Even if there is a difficult customer in front, they manage to keep it under control and keep everyone happy. It's a pleasure having them in our little town of Enterprise, Alabama!