This problem has been going on so long that I don't even remember how it started but, for $2 overcharge on my account, my credit score has been ruined! I have been on the phone, written letters, gone to the store where they called into the credit department, assuring me the balance would be removed. Months later, as finance/interest charges accrue, my credit is in the toilet.
This is an outrage! Calling does no good when the person on the other end cannot speak English. Promises made to me are worthless as the interest keeps accruing. I refuse to use my Bloomingdale's card and will no longer.... EVER ... shop there again.
On November 9th 2016, I shopped at the Bloomingdale/Riverside Mall BergenCounty NJ.
I was waited on by a very pleasant courteous young lady. I was purchasing Pour Monsieur cologne for my husband.As this transaction took place a woman stood over
me in my space for the entire time ,I presented my Credit card. made arrangements to
have the cologne mailed to my home.Woman still stood in my space, I do feel that I was the victim of Racial Profile.After shopping at Bloomindale since 1952 I never
experience any indignity as this. I will never return to this store and be exposed to a
racial embrassment shown that day in Bloomingdale Riverside mall Bergen Co.NJ
Bloomingdale's short hills mall has the same problem in it's men's department. My son purchased an Alexander McQueen scarf for himself and he was told they don't accept credit cards just cash only purchases. Well, he paid the cash just to prove a point to this demeaning, racist, discriminatory sales person. This is not their policy nor will I allow this blatant act of discrimination to go unheard of. I will be exposing this store for allowing it.
Terrible customer service. I ordered multiple items and the order was processed. Received an email 5 days later that everything on the order isn't available. They didn't care, they asked if I wanted to shop online and look for something else. I spent hours picking out the gifts and thought this was being shipped all this while. 2 coats, a pair a boots and a kids outfit. Every single item no longer available.
I was on the phone for an hour with the credit departmant. I tried to buy a pair of earings in fine jewlery. The purchase was denied. I went online and looked at my balance. I was $4,0000 under my limit. When I called credit said I was over my limit. After a half an hour of getting nowhere I called back. The next customer service agent didn't understand the open to buy. I asked where I was calling and he said the Phillipines. I asked to speak to a superviser in the US. As soon as I spoke to the superviser she had the situation handled in 5 minutes. Why is Federated outsourcing customer service to the Phillipines. They do NOT understand simple math. Bring it to the US!!!! Why loose customers to save a little money in customer service. K. Nice
I can no longer shop at Bloomingdale's due to the sale of products by Ivanka Trump. When the store stops selling these products I hope to continue being your customer. Business as usual is no longer acceptable when our nation is threatened by the Tyranny of Trump.
I have been a credit card owner for as long as I can remember.. recently moved ..I purchased something the week before I moved.. all other bills were forwarded to my new address.. apparently bloomindales does not forward statements I was told . after 5 statements I was sent to collection agency. I only found out because the equity loan I was applying for told me my credit rating was reduced from 8.5 to 6.7. denied loan. I will never shop in bloomingdales again. SHAME ON YOU ALL. FOR A SMALL AMOUNT OF 200.OO WHERE IS YOUR CONSCIENCE!!!!!!
Awful customer service....I bought and had shipped a few items...one did not fit so I called cust. service to get the return shipping label....3 times I called that is and 3 times they said within an hour I would have the email with the label.....after a no show on the third time I called corporate, someone answered but gave me another number and low and behold it was a machine that answered so I left a message and no return call.....so now I will call my credit card company and they will simply not pay for the order, will be put in as a dispute....shop Nordstroms as they will price match anything Bloomingdales.... Nordstroms has free shipping and super easy returns with real and helpful customer service..........
Wr purhased an item in the San Francisco store to be shipped to us. When received it was broken due primarily because there was little packing material and the box was on the small side which did not allow sufficient packing. I called four times over the past week, four individuals promised they would send me a aeturn label via email that day, never received one. Have tried to call three times today but everyone busy. Cannot locate email address for store.
Same thing basically happened to me.......they are complete scammers!
Fellow shoppers- Boomingdales is not where u want to spend your money at least online orders. Does not matter if they send incorrect size, items come damaged or wrong items sent.They will NOT TAKE IT BACK nor give your u a credit. They tell you prior to purchase all returns or exchanges are easy but this is far from truth. They have a cust. service phone line where u will be speaking with someone from another country that hardly speaks English and they will not send the return shipping label no matter how many times u call them though each time they will promise to do so. If you should then call and leave a message for Corporate they too will not follow-up. I have truly never had such issues with what you would think is a stand up company but DO NOT BE FOOLED by Bloomingdales dishonest business practice!!!!!!
My family and I have been loyal customers of Bloomingdales' for many decades. However, we can not continue to shop
at Bloomingdales' until you stop selling products by Ivanka Trump. Ivanka actively campaigns for her father,
Donald Trump, who supports policies we find abhorrent.
It's disgusting to carry Ivanka Trump merchandise. Won't shop store until her line is removed
I agree - she carries a huge line of "real fur" products. Disgusting!! I have pet rabbits - over 26 years - they are in their store.
shut the fuck up and cry somewhere!!!
So true. What the hell is wrong with America today! People have a right to personal opinions and VOTING this is what America is about. Just because you don't like someone who won, BIG DEAL. Suck it up he will still be President and you can't change it. Don"t go asking a store like Bloomingdales to side with you, your a crybaby. A store is neutral. Its not run by ONE, its run by a GROUP of people who also VOTE for who they want.
your problem you can't connect dots!
You need to get a life! Companies need to remain neutral! After all 63 million people don't feel the way you do. They are the ones who voted for Trump and probably have spent more money at Bloomingdale's than your family. I know my doctor friend did! Move on!
GET OVER YOURSELF! This is AMERICA! He's the PRESIDENT ELECT.
If you don't like the process, LEAVE THE COUNTRY!
Bloomingdale, please do not listen to a few people who are threatening to stop shopping at Bloomingdale's. They have probably never stepped foot in your store like I have in the past. I don't believe companies should get involved in politics. Please continue to sell Invanka's line of clothing and shoe line. If you listen to these few people, I will boycott you along with 63 million other people who voted for Trump. Please remain neutral. These people will go away, but your faithful buyers will stay on.
How Stupid you are. Companies are the makers of politicsStop watching Fox News so that you can smarten up. 63 million uneducated white people don't shop at Bloomingdales
how can you boycott where you've never been? Bloomingdale has no stores in hick town. they are all east coast and west coast.
As a child in Long Island, NY I shopped Bloomingdales with my parents. I got some of my favorite holiday dresses and shoes there. You made a 7 year old girl feel like a million bucks. Thank you!
I was thrilled when Bloomingdales opened a brick and mortar store in San Francisco. The people you employ are FIRST RATE and they deserve kudos for the work they do; sorting, packaging, invoicing, shipping, taking returns, speaking courteously to customers. Your employees have demonstrated what it takes to provide GREAT CUSTOMER SERVICE with a smile and a positive attitude. Your employees are of the highest quality that stand for the Bloomingdales brand.
It is with great sadness to state I will NO LONGER SHOP at Bloomingdales in the SF Bay area. Bloomingdales carries products with the Trump brand label. I do not support the Trump Brand and what it stands for. The Trump Brand does not foster the same good feelings and reliability as Bloomingdales' brand.
With regrets and sincere depression,
I have shopped at Bloomingdale's for many years and although I love your stores, I will STOP shopping at Bloomingdale's if you continue to carry Ivanka Trump's clothing line. Her family spews despicable hatred and I won't spend my money in a store that supports them.
Will not shop Bloomingdales until Ivanka Trump is removed
I highly doubt you shopped at Bloomingdale's as much as I did or my doctor friend did! Stop your crying and grow up. Companies need to stay neutral!